Humana Health Insurance

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Stevenson of Junction City KY (03/07/09)
on january7.o9 the paper they sent me,they said they would give me 120days supply of my 3.meds that unless i exception.4 thoes. would stop.but didnt give me the time they said they would,cut me off after only 30days.didnt give me or my dr.the time to do the paper work needed .to them.and was doing the best i done i last few yrs.with this meds. being dis.abled.i dont given get money to buy out right for my meds. they.just left me out in the cold hard.we trust these ins.with ur lifes:big co.just do at will .

chest pains getting very bad now.loseing my left leg .and arm uses and pain getting wores fast.back pain getting worse every day.getting where cant move much at all.and was doing the best i done i last few yrs.i was getting better.pain was at about a 4. but now already at 8. and going up.loesing what life i had.with my faimly.was going thing myself. but now haveing have help.just getting up and down.going back like was b4 was useing this meds.just hard 2 take now.big co.just doing what they want.at anytime.

Marjorie of Lodi, CA March 6, 2009

Marjorie of Lodi CA (03/06/09)
I tried to drop this drug insurance in Aug. 08. I called Humana and was told I couldn't drop it until Sept., their open enrollment period. They said Medicare would drop me if I didn't continue with their drug plan. After several visits with my insurance agent, I wrote Humana a letter on Nov. 22 requesting disenrollment, along with my complaints about using scare tactics about my Medicare. Instead of disenrolling me, they sent out a new payment book. I wrote a second letter and hadn't heard anything from them until today. This morning I received a notice from a collection agency in the amount of 69.00

I have NEVER had a credit problem and always pay bills on time. Humana never sent a bill, nor did they ever notify me of payment due. Additionally, they never sent anything acknowledging disenrollment. I will also file a complaint with CMS this afternoon.

Humana has ruined my credit rating. In the two years that I paid for Humana drug coverage, I never had a prescription filled. I have never had contact with a collection agency. I owe nothing to anyone beyond insurance and taxes. All else is paid for. The irony of it all is that the new payment book they sent clearly states that failure to pay could result in disenrollment. Between Nov. and Sept. I called Humana three times and wrote two letters requesting disenrollment.

Roger of Florence, MS March 5, 2009

Roger of Florence MS (03/05/09)
I received a call from Right Source about a prescription for Androgel. They had screwed up the prescription to begin with,and I questioned why the cost was 1154.00 where I had been paying 40.00 for a month supply, however after talking to three people in Customer service and the pharmacist, and someone at Humana customer service and being transfered back to Right Source I found out that the reasion the cost for androgel was so high was that it put me in to the doughnut hole. Why didn't Right Source tell me to begin with that I was in the Doughnut hole. I do not understand how I got into the doughnut hole so quick?

Richard of Boynton Beach, FL January 20, 2009

Richard of Boynton Beach FL (01/20/09)
I entered Rutland Vermont regional hospital on emergency bais Aug 26,2008 which Humana covered. The attending physcian orded a test Eco Cardigram but the equipment operator had gone home. The doctor ordered me back first thing Aug 27. Humana is refusing to accept this as a single claim. They received a letter from the physician the documented the findings which documents the need for emergency care.

The doctor and reviewing doctor are not being paid and thus are billing me for Aug 27 and follow up

Thebills outstanding are appx 1,500. I am a retired man on a small fixed income

Mark of Tampa, FL December 26, 2008

Mark of Tampa FL (12/26/08)
My daughters medications went up to a copay of 350.00 for Pulmozyme, and over 700 for a copay for TOBI. When I was a member of BCBS I only paid %50.00 copays for these medicines. These two medications are standard treatment for Cystic Fibrosis, but Humana has deemed them as level 4 medications.

There is no way that we can afford the copays for these medications. I am going to end up having to have my daughter hospitalized of this is not taken care of soon.

Sherri of Bradenton, FL December 10, 2008

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