Hartford - Auto

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Robert of Gatesville, TX April 20, 2009

Robert of Gatesville TX (04/20/09)
I am 53 years old with a perfectly clear driving record. I've been with the Hartford through AARP for a couple of years. I make payments online and when I tried to do so today 4/20/09--a box popped up to contact them by phone--it wouldn't let me pay. When I did phone them I learned from cliff that my insurance had been cancelled on 4/16/09. I have been driving my car for 4 days without insurance and still would not know yet that it has been cancelled except for me contacting THEM. They have my mailing address, email address, and phone number.

The electric co., gas co., cable/satellite tv co. all let you know BEFORE they discontinue your service for any reason. How can an insurance company cancell your insurance without giving you notice that they are going to do so before they do it. Must not be illegal or they wouldn't but it should be. What if I had had a wreck on 4/17/09 and had no idea that i wasn't covered? They accepted my renewal payment of 60.70 because it cleared my bank on 4/1/09. If they wanted to cancell me, why did they accept my renewal ?? How do i know if i should be reimbursed for part of the renewall payment since my policy was NOT renewed??

I would like to file a complaint with any entity that i can complain to for being done this way by an insurance co. Any help with this matter or info on who else i could complain to about this would be appreciated.

Brenda of Fort Thomas, KY April 15, 2009

Brenda of Fort Thomas KY (04/15/09)
I faxed a policy cancellation on 4/2/09, effective 4/5/09. On 4/13/09, I received a letter stating I had to sign it to cancel the policy (which was done on 4/2/09). On 4/15/09, hartford is trying to withdraw 245 from my checking account, causing an overdraft fee of 30.00. On 4/13 (Samual) and on 4/15 (Terry) both stated to me that the paperwork was received on 4/2, Jennifer stated they had been mistaken and that neither of them had stated that to me correctly. I asked how notes can dissappear from an annount, and Jennifer got very upset and kept telling me that the call was recorded.

Overdraft fee on my account of 30.00, defemation of character of myself, Samual, and Terry of Hartford for it being stated that they were mistaken. All calls were supposedly recorded, so I would like the call recordings. Jennifer needs to go to training and learn how to deal with people. The customer is always right.

Laura of West Linn, OR April 13, 2009

Laura of West Linn OR (04/13/09)
On 3-23-09, I notified The Hartford auto insurance (through AARP) that we had purchased a new vehicle which would replace an existing vehicle on our policy. I had an extensive conversation, providing the VIN number and all other requested information, and was given a policy increase of 32.00 per year. On 4-10-09, I called Hartford with a question relating to another vehicle and was shocked to find they had NO RECORD of my 3-23-09 call to update them concerning the change in vehicles. I believe this was, yet another, attempt at fraud by The Hartford. If a claim had been made on that vehicle, they would have claimed the call was never made, and I would have had no proof of having done so.

None, simply because I happened to call at a later time about another vehicle.

Bill of Burns, TN April 1, 2009

Bill of Burns TN (04/01/09)
i have had hartford auto ins on two vehicles for 5 years no accidents well in summer of 2008 my 20 year old daughter and i purchased a new car so she could go too tech school and too work well my policy went over 2400 hundred dollars per year well they sent a survey too fill out in december 08 and about a week a later some dude called from hartford saying i may intitled too some discounts well i was honest with him just has i was on the suvey well surprize surprize they were going too increase my policy a 130 dollars a year--2544 dollars a year so that mad me shop for someone else i found and changed in jan 2009 aotomatic draft from my checking account

i talked constantly too both partys for a smooth change over icould not afford two drafts taken out of my accountin the same month well hartford never told me i would get a penalty for changing over unless on my renewal date in april so they say i owe them 164 dollars for now they have got collections involveed i am trying too get by on social security disablility for ia insurance company too be in partners with aarp i have gotten the shaft from bothaarp and hartford they dont care aarp well tats another story medicare rx owes me about 50 bucks from over payment i called them said they dont reimburse.do not fool with harford or aarp when yoe get older

collection agency

Raymond of Madison, AL March 23, 2009

Raymond of Madison AL (03/23/09)
The qoute was twice as high as I'm paying now. Your ads for cheaper auto insurance are misleading at best. Twice the money for less coverage. I'm glad I jointed AARP. I cant afford any more of your special offers.

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