Hartford - Auto

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Laura of West Linn OR (04/13/09)
On 3-23-09, I notified The Hartford auto insurance (through AARP) that we had purchased a new vehicle which would replace an existing vehicle on our policy. I had an extensive conversation, providing the VIN number and all other requested information, and was given a policy increase of 32.00 per year. On 4-10-09, I called Hartford with a question relating to another vehicle and was shocked to find they had NO RECORD of my 3-23-09 call to update them concerning the change in vehicles. I believe this was, yet another, attempt at fraud by The Hartford. If a claim had been made on that vehicle, they would have claimed the call was never made, and I would have had no proof of having done so.

None, simply because I happened to call at a later time about another vehicle.

Bill of Burns, TN April 1, 2009

Bill of Burns TN (04/01/09)
i have had hartford auto ins on two vehicles for 5 years no accidents well in summer of 2008 my 20 year old daughter and i purchased a new car so she could go too tech school and too work well my policy went over 2400 hundred dollars per year well they sent a survey too fill out in december 08 and about a week a later some dude called from hartford saying i may intitled too some discounts well i was honest with him just has i was on the suvey well surprize surprize they were going too increase my policy a 130 dollars a year--2544 dollars a year so that mad me shop for someone else i found and changed in jan 2009 aotomatic draft from my checking account

i talked constantly too both partys for a smooth change over icould not afford two drafts taken out of my accountin the same month well hartford never told me i would get a penalty for changing over unless on my renewal date in april so they say i owe them 164 dollars for now they have got collections involveed i am trying too get by on social security disablility for ia insurance company too be in partners with aarp i have gotten the shaft from bothaarp and hartford they dont care aarp well tats another story medicare rx owes me about 50 bucks from over payment i called them said they dont reimburse.do not fool with harford or aarp when yoe get older

collection agency

Raymond of Madison, AL March 23, 2009

Raymond of Madison AL (03/23/09)
The qoute was twice as high as I'm paying now. Your ads for cheaper auto insurance are misleading at best. Twice the money for less coverage. I'm glad I jointed AARP. I cant afford any more of your special offers.

Marie of Laconia, NH March 19, 2009

Marie of Laconia NH (03/19/09)
Called my Hartford Insurance from AARP that I noticed a 4.00 extra charge on my insurance bill. I thought it was a late charge,but had paid in a timely manner. Janice, an associate told me it was a charge due to paper work sent out to inform us our bill was due. That was insane I told her. I asked how I could get rid of the letter and she pretty much said if I didn't pay through a EFT account before the next billing I would continue to receive this charge. I asked why they wouldn't give the customer who paid their bill on line through a credit card or check the same option I've received from other creditors, a option not to receiving a paper bill? I understood the plight of using to much paper and the degree of work to send it out but thought it was unfair to receive this recurring charge. Felt like I was being penalized for those that are late. I called the corporate office and got a lady named Sharon Hayward who listened to my concern and said she'd levi my complanint to a higher authority. But with Corporate I'm not always comfortable any longer. When speaking on the phone one can honestly hear someones' sincerity. She was concerned but I must say seemed busy and somewhat annoyed and wanted to move on.

The first young lady Janice pretty much confirmed that unless I paid the bill again on the 8th of every month when the billing came out, that I would receive the four dollar charge even though I don't have to pay my bill until the 25th of every month.

I think it is purely horrible the way everyone is scammed even from those we always held in high regards. Four dollars times 12 months is what I'm concerned about. If I let three or four companies get away with charging me like this on my small income it would be a months worth of my medicare checks and another bill I'd have a hard time paying. It's about time every complains about seemingly little wallet problems.

As it is it is hard to keep up and I'm getting sick of their little money troves to cover their companies.

Teresa of Philadephia, PA March 17, 2009

Teresa of Philadephia PA (03/17/09)
me and my boyfriend purchase hartford ins. we live at different address and there was a problem with the mail and we didn't recieve it in time. they cancel our ins. and our payments was always on time. I just bsend them a check for 331.80. that's how much was on the bill to be paid not your ins. is cancel but you have up to the 19th of mach to pay, they got the money before the 19th and then cancel the ins.

Stanley of Barefoot Bay, FL March 14, 2009

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