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Consumer Affairs


California FAIR Plan


Consumer Complaints & Reviews

We have several residents insured by California Fair Plan who do not understand the dangers that are not maintained can cause significant danger and cost to adjoining neighbor property.

My neighbors located at ** are insured by California Fair Plan. Both homeowners have trees on their properties that have been noted by certified tree arborist should not be growing in a major hillside fire zone. During the last major fire in the Sierra Madre hillside, I witnessed branches on trees burning. Those burned trees remain on the property. The new owner of this property is not educated on the safety and maintenance of trees. A major pine tree belonging to the owner continues to stand and pose a property danger to approximately four neighboring homes in its immediate proximity.

A certified arborist has recommended the removable of this pine tree due to the location, size and type of tree. The tree is noted to be so tall that there is a concern of the tree being struck by lighting. The arborist noted that it should never have been allowed to grow in its present location. Permission was requested to approve the removable of this tree. The owner notes that she wishes to keep the tree on her property because she moved in our area because, "she likes trees". She was informed of what the arborist recommended and she did approve a tree trimming.

At least, I will be able to remove the danger of falling and burning limbs on my home. Trees are great until you see them burning near your home. Another person insured by your company located at ** maintains the same uneducated thinking in the maintenance and planting of trees on his property. He recently planted a pine tree that has been deemed extremely dangerous and a high fire hazard in a high fire zone. An arborist at the Arcadia Arboretum did not recommend the planting of this tree for the same reasons as previously stated. What happens to the homeowners responsibility for the safety and danger that his/her trees present to their neighbor's properties?

Fire season is here and I do not wish to contribute towards the dangers of the fire season.

Our premium was raised by 100%. The California Department of Insurance allowed the FAIR Plan to increase the rates with a cap of 100%. Our house is cleared of all brush, with gravel around the house. We are adjacent to Bailey Canyon, either owned by the city of Sierra Madre or LA County. Neither will clear their brush. I have not been given a reason for the increase.

This is not a fair rate increase. Their page on Facebook indicates that most people will see an increase of 6.7%, not 100%.

California Fair plan wants us to clear brush 200 feet. The problem is that the brush is not on our property. The property is owned by the city of Sierra Madre, CA. We have contacted the city and city fire department but they say they don't have the money to clear the brush.

I contacted California Fair Plan on October 21, 2009 regarding vandalism damage to my leased property to tenant. The adjuster and I made arrangements for assessment of damages when tenant was evicted. In the meantime, Fair Plan and Associates came around looking for faults in my property while the tenant had and left it a mess. I am to clean up, and I have begun to remedy all damages. Adjuster came out after eviction (approximately Nov. 28th, 2009). Damages were assessed by adjuster on Dec. 1, 2009.

Bad tenant damaged my home! Fair Plan will not remedy but want to stress for Fair Plan to stop its stress maneuvers and address the damages inside my home as follow: knocked out windows, attempted replacement with plastic, torn screens, damaged, busted security door, busted damaged interior doors and wall; cabinets, door jam/facing, floors, and ceiling fans hanging out of celling; ripped up vinyl and wood flooring, missing components, and altered locks on all doors which are security doors.

Tenant breached contract for her responsibilities avoiding me, and keeping me from my property work. Fair Plan needs to get business with what the tenant did. The outside is a distraction from the inside of my home. Work is being done but Fair Plan should stop creating havoc with vandalism on property! Fair Plan is deceptive!

We Have cleared our property from brush, they said that we need to clear 200 feet. California code is 30-100 feet. They send inspector over, and We have brush at 173 feet on the left and 160 feet on the back not 200. It is not fair over 173 and 160 is not my property.
They charging us $900 more becouse of it .
That A California Unfair Plan for you.

They do that becouse it hard to get insurance in California. It is a total rip off.

California Property Insurance gave us notice of non-renewal. Stating that they are not renewing our insurance for non-compliance with their recommendations. California Fair plan wants us to clear brush 200 feet. The problem with this is that the brush is not in our property. California Fair plan wants us to clear brush and cut trees from our neighbors property. We provided them with the owner's name.

California Fair plan responded: they could not locate any fair plan policy holders with the names we provided. They wanted us to be solely responsible for this. We stated that is not lawfull to just tresspass and start cutting trees beyond our property line. Their answer to this issue was to not renew our property insurance.

It is not fair cause we could not do any thing at this point cause the property they want us to clear is not ours. Please help me. I do not know where to go, there is no other insurance company that will insure our property. Our neighbor has received numerous siteation from the fire department but they choose to ignore this.

We do not know what else to do. my mortgage requires insurance and if they do not renew this we do not have any other insurance company that will insure our property. They might cancel our loan and I might lose my home.


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