Emmanuel of Lake Charles, LA, writes:
On January 20, 2000, my home was destroyed by fire. The adjuster, Glenn R., with Mor-Tem Risk Mangement Services who represented Audubon Insurance offered to pay me and my family of seven $12/day for 120 days loss of use and for additional living expenses.

I have tried to communicate with the insurance company to review the claim and pay me my policy limit which is $11,800 plus at least $i00/day for 180 days but they refused.

As a result of their action my family has been deprived of good living. We feel betrayed and discriminated against simply because of our race. The amount offered ($12/day for 120 days) shows how the insurance company tried to victimize my family again and again irrespective of our tragedy we sustained.

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.