On October 5,2011 at about 12:25 p.m. Daniel ***. broadsided my 1997 ford Explorer and rolled me over. He admitted he was wrong. Police came took my truck to car pound with out my say so and me to hospital. I'm charged with hospital bill and storage of my truck which is totaled. Car he was driving was his sisters and she has American Freedom insurance.
Consumer Complaints & Reviews
American Freedom accepted my insurance policy and payments. When I filed a claim they dropped me, stating I misled them in previous driving history. Which is a bold face lie. I have witnesses and I intend to see the matter through in court. It is nice to know I am not alone. I only acquired their services through Insure on the Spot. I would never choose them directly and advise any new insurance seekers to avoid this company like the plaque.
I was in a car accident back in July, I purchased American Freedom insurance through Talro insurance agent. I was driving my car, it was storming and I could not see ahead of me for within 10 feet. I was going under a bridge and the water was too high so that my car was flooded. I filed a claim with American Freedom. A month later after calling over and over again, they finally told me that my car was a total loss.
After more investigation, they asked if I had any prior damages. I had a cracked bumper from before and the key entry is broken. I told them I did not need them to fix those items. They called me back and said my insurance with them has been terminated due to prior unreported damages and a ticket that I received back in '08 that was unreported as well, that I falsified my insurance when I first opened the policy. They said the insurance is voided and they are not paying for anything because it is as if I never opened insurance with them.
I opened the insurance policy with them back on March 16th of 2010; I have finished paying the insurance policy. They said all the insurance I paid to them will be refunded. My insurance is due up for renewal on Sept 16th 2010 but that now for the past 6 months it is as if I did not have insurance on my car. Then why was none of this a problem until I filed a claim with them? If I had never filed a claim or been in an accident,would they have just kept my money for the policy I "never had with them"?
Talro is trying to contact them now to try to resolve this matter but I believe I might have to take this into legal action. All I want is the money for my car because it is financed and I do not want to be paying for a car I am not driving, and for them to pay for any legal fees I might have to use in order to take them to court if it comes down to it. They are a joke. All of a sudden, they are not my insurance because I filed a claim. My car was financed, so therefore I had full coverage on it from what they told me. They visited the car once and didn't tell me all this until after a month of it being in the shop; it is still in the shop and I don't even know what I'm supposed to do with it if it's a total loss.
On 1/20/2010, the insured with American Freedom Insurance Company was witnesses striking my apartment building with her vehicle. The insured caused property damage totaling $4270.94 in property damage. I have submitted all required documentation including but not limited to police reports, repair bills, photos to which the insurance company refuses to accept liability for damages caused by their insured. I believe this substandard insurance company should not be allowed to be state licensed to take premiums when they do not return calls or refuse to accept liability for a clear cut case such as this. Please help me in any way you can. Thank you. Property damage resulting in my tile off work to repair and discover liable parties along with thousands of dollars ($4270.94) in damage.
american freedom insurance of 559 west golf road, arlington heights, illinois 60005 is charging two five hundred dollars deductibles for one accident. My car ran over a curb causing the break line to break, leaving me with no brakes. because the breaks were gone i ran into and damanged a fence. The insurance company tells me i have to pay my deductible of five hundred dollars for each occurance. once for hitting the curb and again for the damage to the fence. i don't think this is right. it was all one accident . Accident happen June 28, 2007.
