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AARP/Hartford Auto Insurance

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Lorenzo of Fairfax Station, VA March 24, 2008

Lorenzo of Fairfax Station VA (03/24/08)
About a year ago (February 2007)I switched my home and car insurance to the AARP The Hartford program. I decided to do so because I was able to save money, so I was told. The Hartford offered me one year policy for 2 cars and 3 drivers for 683/year. One year later (February 2008) I received a new bill that to my great surprise was up by 16% over the previous year bill and now was 794 per year. Not happy, I called the AARP Hartford and was told that this 111 increase was a result of the fact that I had driven my car 18,000 miles in stead of 8,000 miles. I told the Hartford person that that was an untrue statement as I had not driven any of the cars that much in the past year. I proofed with dealer maintenance records that I drove the cars less than 10,000 miles in 2007.

I was thereafter sent a new bill by the Hartford, once again by mail, that stated an annual premium of 763, and thus an increase of 12% over the previous identical billing period. I decided to pay the 763 bill by internet as the expiration date of the policy was nearing (March 31, 2008). Thereafter, I called the Hartford again and asked for an explanation on what the basis was for the still steep 12% increase year over year. I was then told that The Hartford had made a mistake and that my annual fee was actually 1,565 per year and had therefore increases 130% over that of 2007.

A few days later I opened my mailbox and there was the 1,565 bill. I am very dissatisfied by the procedures used by The Hartford. To me the whole thing is just like a scam. The Hartford lured me into their business by initially giving me a low quote. Please note that the three drivers of the 2 cars have been driving without any accidents and claims for the past 16 years. Moreover, the three (3) drivers have combined only one (1) point on their drivers' licenses and should therefore be eligible for the maximum discount! Moreover, my 18 year old son drives my car only very occasionally and is moreover a student with an average school score of 4.1 (far above the 3.0 required for being a good student). I feel scammed by The Hartford. Thus far the AARP has not taken any action and I sincerely doubt the usefulness of that AARP organization! I have contacted AARP Office in Richmond Virginia and maybe one day I can have a better opinion of The Hartford and AARP.

Robert of Malad City, ID March 3, 2008

Robert of Malad City ID (03/03/08)
For the year 10/2007 to 10/2008 my auto insurance jumped from 750.00 to 910.00. I have never filed a claim for the 2 vehicles I insure with them. When we called to asked about the raise in premiums, they said it was because I had reached the age of 70. No accidents, no tickets and no claims.

Denise of Glenview, IL February 12, 2008

Denise of Glenview IL (02/12/08)
See my Auto Policy and my letter to Mr. Concannon dated and sent 1-22-08 regarding my being misquoted for my auto policy premium. I have heard from no one since I completed the form Mr. Hayes sent to me requesting documentation of my discussion re. rate offered.

The discrepancy in premium cost is 110.00

Tomas of Concord, CA February 8, 2008

Tomas of Concord CA (02/08/08)
I was quoted twice the amount I pay in my current policy with GEICO. They advertise that I could save up to 300 for belonging to AARP. What a robbery; they were trying to charge 1,000 more a year.

Michael of Hewitt, TX January 7, 2008

Michael of Hewitt TX (01/07/08)
I have been insured with The Hartford for years because AARP recommends them. Being on a fixed income and a senior citizen I thought that AARP was looking out for my best interests. At least that's what they make you feel. I found that Met Life gives me more coverage at a cheaper price.

I feel that all these years I have been overcharged for my auto and home insurances. AARP is in fact telling seniors untruths.

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