My wife and I are scheduled to close on our home this Friday, 4/27/2012. We were told today, 4/24/2012, that the appraisal on our property came in $32,000 below the sales price. This is new construction and for us to close, Toll Brothers has told us that we need to cover the $32,000 difference. This is three days prior to our closing date. Toll Brothers advised us that if we do not come up with this additional $32,000, they will put us in default, take our $86,000 down payment and then seek further legal action against us. How is this legal? I feel like they are putting a gun to our head and saying either you find an additional $32,000 or else, we will ruin you financially. We have no other option, either pay this $32,000 or default. This cannot be legal!
Consumer Complaints & Reviews


We went into Toll Brothers in Northville, MI, and the sales manager offered us a discounted lot. After building the house, which took 11 months instead of the 7 months promised, it was time to close after our walkthrough and also after emailing TBI a thousand times over, so we can find out what we need to bring to the closing.
They scheduled the closing for December 8, and on the night before, they called/emailed to tell us that they still need more time to work on the mortgage. Mind you, by now, we have renters who were scheduled to take over our place. We had services shut off and scheduled for turn-ons at the new location in Northville. They increased the price of the house by $25,000.00 from the initial signed agreement and also came up with a million excuses, so we don't take delivery of the house. They said that we needed to bring $126,000.00 to the table on the date of delivery or we can't get the house.They also sold the house before giving us our 35% downpayment back. They ended up selling the house, and now, we are out in the cold without a home.
Buyer, beware. They will make you sign on a document that says that you will owe them a certain amount (in the thousands, ours was $86,000.00) whether or not you take delivery of the house. I don't recommend this company at all.

We moved into a new home built by Toll Brother. All our equipment are GE monograms. After one month of moving, our built-in microwave did not heat the food. The repair guy came and changed some part and only after two days, it stopped heating again.
The monogram microwave was replaced with a new one and I didn't test it as it was new. After the guy left, I wanted to heat the milk and the milk remained cold. So I had to call my Toll Brother agent again. He brought a microwave from a model home. Now, I am in a dilemma to have the old microwave which costs less or have monogram again ready to face the repair again. I don't know what to do. My monogram dishwasher is not cleaning my dishes and I have to clean it in the sink myself. When the mechanic came, they said that the water temperature is not right and I have to use only cascade. I tried using cascade but to no use. Without even testing the temperature, the next mechanic said the same thing.
I am tired of the GE Monograms. The microwave doesn't work and the dishwasher doesn't clean the dishes. I was unable to use the microwave for a long period of time and I had to be at home when the service guy came and I was told that GE will not compensate for lesser model.

Toll Brothers built an illegal deck on my house and now I have to remove the illegal portion. I have tried working with them, but they have only offered to remove the portion not in compliance, which is about 30% of the usable area.
I bought the house with the intention of enjoying the large deck and outdoor area and now I will not be able to enjoy what I originally purchased without some sort of compromise. I have 2 choices, one remove the deck and just have stairs going to the ground level or 2 move the deck and block several windows downstairs as well as increased cost involved with moving the structure.

WE have been in the Toll Bros. Home since last 11mos. Since day 1 this home has had issues. But our biggest one came just one month back Toll had to replace our soak tub in the Master Bathroom as they was installed wrongfully. Once they installed the tub, in a week we started having the leak from the master bathroom. During the install Plumbers etc had done lots of banging. Toll couldn't locate the reason behind the leak and came opening up the sheet rock. The leak would come back in 2 weeks or so.
Then just recently we started having the leak again, and the found the cause, which was the tiles have moved and there is no bull nose. So the water was getting thru those gap and coming into our garage as a leak.
We ar also having a leak outside our standup shower, where the water just comes out on the bathroom floor from a gap that is near the soak tub. Toll is saying they will not fix the leak as we have a seat installed in teh standup shower and so the leak is due to the poor workmanship on the tile installed. We had called 2 other professional and have them diagnois the problem and they say it has nothing to do with the seat installed (seat was installed since last 10 mos and we never had leak until they replaced the tub and moved all the tiles) as the part underneath has not crak whatsoever and it actually is saving the tiles.
Toll homes are so expensive but they use such cheap labor and poor workmanship. As a consumer we are so frustrated and stressed out. We just need Toll to acknowledge that when they reinstalled the tub they messed up our tiles.
Leak in the house. Not able to use our Master Bath standup shower since last month or so. Mental Stress

Affordable housing units built in the Greenwhich Chase Development located in Stewartsville, New Jersey were discovered to be not meeting the fire proof regulations for two family homes.
Theses homes are so poorly built that siding blows off the homes when its windy, if u open the back door the stove provided with homes pilot lights would blow out.