RE/MAX

I have reached out to two different RE/MAX offices and have yet to be helped. I went in to one and never heard back from the realtor ever again located at the Downtown Orlando, FL office near Lake Eola. Also, after about at least 5 phone calls and several emails to the 368 Moore Rd., Ocoee, FL office, I got numerous excuses from **. Therefore, I have simply come to the conclusion that neither of the agents was willing to help. Yes, I am African American and so my first feeling is that I'm being discriminated against. Maybe that is not the case, but neither agent has reached out to provide any type of service. So I feel no other reason that the issue could be besides I'm African American. I have never filled out any paperwork nor have I been on not one viewing of any of the interested homes I have inquired about.

Furthermore, neither of the agents attempted to refer me to another agent if the case were to be that they were just too busy. All of the facts alone show me that I have been a victim of discrimination. One more important fact is that ** seems to have deleted my registration from his website. And I am no longer able to view any rental properties that I once was able to see prior to his last email about a follow-up because he initially stated he was out of town with family. So I was patient enough to wait in hopes that we would be able to meet and move forward with my rental search when he returns. I'm not a bitter person and I don't like to be mistreated for any reason. So what personal issues these agents have I will leave for them to settle with God. Hopefully, others will see that discrimination still exists and it's not only unjust, it is also unethical and immorally wrong. I could be a billionaire and neither of these agents seems to care one way or another and it is very troubling. But I have faith that I will find the best there is for my family and so I won't let RE/MAX stop me.

Shawn ** from Davis County, UT was recommended to us by the RE/MAX agent that sold us our home as a property rental manager. I am active duty military and was getting ready to move overseas to live in Japan for at least 4 years and would have been upside down on my mortgage if I tried to sell. Being overseas, I foresaw a certain amount of trouble getting in touch with Shawn due to the time difference, but it quickly became apparent that we had been put on the back burner and would get less than the minimum amount of service required. Not only does he wait a week to inform us about appliance failures and tenant complaints, but we have dealt with late rent checks several times. The tenant pays the rent on time. RE/MAX is not getting them to us in a timely fashion. Our tenants are military also, meaning that they get paid like clockwork on the 1st and 15th of every month, sometimes sooner, but never later. There is never a chance of not making the rent.

On several occasions, we have waited over two weeks for the rent to come into our account without any notice. First, it was the accountant on a 3-week vacation with no notice to us that we would be getting out rent in much later than usual. And this time we have not been able to contact Shawn yet. He doesn't return voicemails and takes days to return emails. After reading through the contract, there is no set amount of time from when RE/MAX receives the check to when they need to get it to us. The entire contract is written for manager protection and not owner protection. They remove all liability to themselves, charge you an arm/leg if you fire them, and guarantee you no security or protection. I will be terminating my contract with them as soon as my year is up (with 60 days notice, of course) and take my business to someone who is willing to work for their money.

I put in an offer on a home back in 9/2011 and didn't get the seller to sign it until 10/2011. I had a settlement date of 12/17/2011, and up until today, I haven't gotten any real information from the RE/MAX agent Ajamu **. This is very disturbing, because I constantly am getting the runaround from this agent. I've gotten my attorney to speak with the broker from the Upper Marlboro office to get no further with him involved. Can someone please look over this situation and give me or my agent Yvonne ** a call? Thank you in advance for your cooperation in this urgent matter.

I highly do not recommend renting from Dorothy ** in Manassas, VA. I am currently renting her single family house in Manassas, VA, and she is by far the rudest, most unpleasant person I have encountered. Needless to say, once the lease agreement is over, I will be buying a home, not from her. She demanded that we pay her $89 for AC/heating, because it's our fault that her home was built in 1969, and needed many repairs and upgrades. It's February 2011.

Her comments are rude and unprofessional like, "you all know nothing about maintaining a home", which was delivered via email. We were homeowners for 20 years, but chose to rent for just 2 years, prior to making another home purchase in 2012. She is very cheap, and does not want to pay for any of her house repairs that clearly needs an upgrade. She blames us, so that we will pay for the repairs. Paying her $1,850 rent a month, and she expects you to fix her 43 year old house, is a huge mistake.

I met Mark ** (broker) from ReMax Pasadena in mid-December, at an open house in the community, where I was about to sign a contract on an inventory home. I told him I needed to lease my current home, gave him a brief description, and he told me he could get it leased in 2 weeks. I was surprised, but he said he gets calls everyday for rental homes. I signed a contract on the inventory home, then called Mark's assistant, Tracy ** (who was with him at the open house), and signed a contract for them to lease my house on 12/23/11. They agreed that my rent amount of $1,700 per month was good, considering I was providing lawn service. A week and a half later, the property had been shown only once. I spoke with Tracy on the phone, to find out what was going on, and she told me that realtors were calling and telling her that $1,700 per month was too high. I lowered the price to $1,600 per month, still including lawn service.

I think my house was shown just one time in the next 2 weeks, so I told them to lower the rent to $1,500 per month, but no lawn service. Meanwhile, my mortgage company for my new house I was purchasing, is pressuring me for a lease agreement, as without a lease agreement for 1 year, I won't qualify for a mortgage. Tracy showed my house a week ago (1/25/12), but I did not hear back from her the next day, even after calling her for feedback. I called Mark the next day (Friday, 1/27/12), and told him it's been over a month since they have listed my home, and that I need a lease agreement by the weekend, because I was supposed to close on my new house on 1/31/12. He told me he has a couple of people interested, and he'd get it leased by the weekend. I asked him what happened with the people who looked at it 2 nights ago, and he said he would call me back when he got back to the office. He never did. I called Tracy and left a message. When she called me back, she said that the people who looked at it were nice, but they had a dog. My ad clearly states no pets, and Tracy knew that since she was the one who listed my property. I was not happy, because every time my house is shown, I am supposed to be gone, and it is inconvenient.

I depend on my realtor to qualify people before showing my house. I told her I wanted to terminate my contract so I could find another realtor who would provide a better service. She apparently spoke with Mark about it, then texted me back, and said they would not do that. She said Mark would call me back, and she assured me they would get it leased. Mark again did not call me back. I thought for sure that they would be showing my house over the weekend, because of what Tracy said, and Mark had told me earlier in the day. My house was not shown at all over the weekend, and it was a beautiful weekend weather-wise, and that is when people are out looking at houses. Meanwhile, my mortgage company told me I could close as late as Friday, 2/3/12, but after that, my locked interest rate would expire (and I will have to pay even more money than I already have to get the same rate). On Monday morning (yesterday), I emailed Mark and told him I wanted to terminate my contract, because I was dissatisfied with his service, and tired of his empty promises.

He wrote me back, and said he had a woman who wanted to come look at the house at 3:30, and did I still want to terminate the contract? I said no, I'll wait and see what happens. So I left my home at 3:15, and went home an hour later. Since no cars were there, I assumed Mark and the woman had already left. I called him to find out the outcome. He hadn't even come, because the woman changed the time to 5:30, yet, he did not call me to let me know, so I wouldn't leave the house unnecessarily. So 5:30 comes, and I left the house again. The centralized showing office called me while I was driving, and said another realtor was going to show the house also at the same time, and I told her to contact Mark, to see if that was okay if they showed up at the same time. An hour later, I called Mark to see if I could go home (if everyone was gone), and to find out the outcome of the two showings.

He didn't answer his phone, and my call went straight to voice mail. I left a message and asked him to call me back, as soon as he got the message, so I knew if it was okay to go home. I waited about 15 minutes, and got no call from Mark. I went home anyway. My house didn't look as if anyone had even been there. A few minutes after arriving home, I got another call from the centralized showing office, letting me know that the other realtor's client did not show up. This morning (1/31/12), I got a call from Mark's office, stating that his customer changed the showing to 5:00 today, so Mark never came, and never even bothered to let me know, so I wouldn't have to leave the house. I was very upset by this time, but since, once again, I was told that they would have a showing later today, I decided to hold off on terminating the contract. I told the secretary at Mark's office to have Mark call me when he is on his way over, so I would know he was definitely coming, before I left the house. I received no call again from Mark. So at 4:45 this afternoon, a couple appears at my doorstep, wanting to look at the house. Since Mark wasn't here, I said I would gladly show them the house. After a few minutes, it became apparent that they thought the rent of $1,500 per month included lawn service. I said no, it was $1,600 per month with the lawn service, and $1,500 per month without. The couple then said that that was not what the ad said.

They said the ad stated $1,500 per month, including lawn service. Again, I was not very happy. Mark did show up, around 5:05 or so, after I had already shown the house. I told him that the ad he had posted was incorrect, he acted like he knew nothing about it. I continued trying to "sell" my house to the couple, while Mark said pretty much nothing. The couple said they still had another one or two houses to look at. They did like my house, but not without the lawn service. After they left, I talked with Mark. He said he still had someone to look at my house tomorrow. I pretty much told him I needed a lease agreement last weekend, but he said he would call me when he got back to the office. After he left, I looked up the listing ad under **, and sure enough, the ad states that the rent at $1,500 per month includes lawn service.

I decided at this point to let the couple have the house at that price with the lawn service, just to get it rented, so I can close on my new house. I called Mark, and told him that the ad does incorrectly state that the yard work was included at $1,500 per month, and asked him to call the couple, and let them know that I would agree to that (but only to that couple, and no one else). He said he would call them, and tell them. I asked him to call me back, but an hour and a half later, he has not. At this point, I could very well lose my new house, by not closing on time, and also lose all of the money that I have so far invested in it. I don't know what to do.

Sharrie ** at REMAX in Dearborn, Michigan sold our house on a short sale and assures us every step of the way that we would not have to pay back any money after the house was sold and that was a blatant lie. The realtor and the company are unethical and can not be trusted. I would like to sue the company.

A realtor for RE/MAX, Hector **, told my ex he could sign Short sale papers without me when I told him he wasn't showing the house, I was. He was using abusive name calling and was threatening me. I am filing a police report and getting a restraining order against him, he won't stop texting threatening texts to me.

My family moved out of a house that we rent from RE/MAX Alliance in September 26, 2011. They said we should receive our security deposit back within 60 days, which is the policy. It has been more than 60 days but we never received any security deposit or letter what so ever. Every time I call them all they tell me is they will check with office but they never called me. Plus, it is very hard to get hold of a property manager or an agent that we have been dealing with. Nothing was taken care of.

In April of 2011, I signed a listing agreement with the above named real estate agent to list my property that I wanted to sell. By mid August, the agent notified me that he had an interested buyer who had made an offer on the property. I accepted the offer and signed a contract. Property was inspected. Repairs were completed by me. Appraisal was completed. Had to sign a contract extension. Act of Sale was supposed to take place Sept 29, 2011. It expired. No communication with agent. I had to keep emailing him. He had removed the "For Sale" sign from the yard. Finally he sends me a contract extension on or around Oct. 12, 2011. He emailed me a copy of the loan approval. I signed it. Act of Sale was to take place Oct. 31, 2011. Contract has expired. No one has contacted me concerning this matter. I filed complaint with La. State Board of Realtors.

In June of 2011, me and my husband were looking to rent a home. It was at **. Ms. ** was late and the owner showed us around. My husband and I called Ms. ** several times to see if we could rent the place but she never called back.

I will not use a Remax agent in the future because they seem to be unprofessional. She could at least called us back!

After Larry's wife showed us a home (about the 3rd we saw), she (and later Larry) essentially checked out. It was a very easy sale for her. We could not get communication via text, email or phone at several key times until we started looking at new homes. We were given no information after repeatedly asking for updates, as to how the sale of our home was going. Neither Larry nor his wife showed up for the final walk-through. About 2 hours prior to our closing, neither one showed up again. The seller's agents asked what we'd done to "piss them off". And when we said we had asked for updates, they said they had been treated that way as well. They were very uncommunicative over 3 months, as well as curt when we said we were looking at new home. After that call, I had a reply within 5 minutes by the way.

I experienced unethical, unprofessional, hysterical, irrational behavior by this agent (Betty **) who represented a buyer in the purchase of my home. I was an agent for 20 years and now retired (I'm 68) and was not represented by an agent.

Betty would disappear for days at a time, made promises and commitments she did not keep, used intimidation and threats to attempt to get what she wanted. She lied. She was forgetful, even changing her answers to questions two and three times in one sentence. Her irrational behavior created chaos. She was negotiating the offer while at the death bed of her sister but in spite of several requests from me and the buyer, she would not turn the transaction over to another agent.

I made several requests for help to her broker, Bill **, but he either did not try to help the situation or Betty ignored him. When we closed escrow, I still did not have a ratified copy of the contract. Betty was still trying to negotiate concessions for the buyer up until the night before closing and threatening not to close unless I agreed to her demands. She seems to have a limited knowledge of real estate law and ethics.

On the morning of closing (7/29/11), I was taken to the hospital with chest pains and severe exhaustion and anxiety. I was admitted to the hospital for 24 hours. While I was in the ER, on or before 11 a.m. of 7/29/11, even before the sale was recorded and after the lock box was removed, Betty entered the property. She was clearly trespassing and had no permission to be in my home. I had no idea how she got in. Notice of recording took place at 1 p.m. and our agreement said I had until 5 p.m. to vacate.

At 3 p.m., Betty and the buyer were in the property with a locksmith changing the locks. I have never been permitted back into the property since I was taken to the ER in an ambulance at 9 a.m. on 7/29/11. I have witnesses to all events and timelines.

For three days, I had no shoes nor change of clothing. I'm a diabetic and my meds and glucose meter were locked in the house; all other medications, $2400, my passport and personal papers, all my personal possessions, furniture, original art work, antiques and everything I owned, was locked in the house and I was banned from entering. Betty and the buyer confiscated my contract file from the house, with all my working papers, disclosures, and counteroffers. I have no record of the negotiations or agreements.

There were times when Betty harassed me with texts and email up to 10 per hour with irrational demands and threats. In my opinion, this woman should have her license taken away and not permitted to cause the distress and harm to anyone else. And her broker should be reprimanded for permitting an agent to function in this destructive manner.

I was permitted to send movers into the house on 7/31/11 to remove part of my possessions but I was not permitted access to the property. At this point, quite a few things are still in the home. And the new owner will not permit my personal access to identify, remove or retrieve my possession. The emotional and financial devastation of this situation is terrible. I'm under a doctor's care, am disoriented, can't sleep nor eat and shake all the time.

I have asked repeatedly what the agent and buyer's goal is; what I need to do, what they want from me. And I get no response. I will be contacting the corp, REMAX offices, and the Board of Realtors with my complaints.

In early December 2010, I saw an advert from Remax for a restaurant for sale, which interested me.

I went to the Remax office, saw an agent (Pedro **) who showed me the restaurant with Juan **, the agent who had listed the restaurant and also working at Remax. I was interested in the restaurant but wanted to start by the 1st of March 2011 only. The agent told me that he would talk to the owner but I needed to put a deposit to secure the deal because other people were interested in the restaurant. I went back to the Remax office and I gave the agents a deposit of Euro 5600. The agents gave me a letter of intent stating that they had received the money for the purchase of the restaurant, and that the balance had to be paid by the 21st February providing that the owner accept the terms. The letter that the agents gave me was written on a blank page and not on Remax letterhead. When I questioned this, I was told that it is the normal practice of Remax and it was confirmed by the secretary who acted as translator and typed the letter.

A week later, I saw the agent who told me the owner was in Roumania and would come for Christmas in Marbella. Early January 2011, I saw the Remax agents again, who told me that the offer was not accepted. When I asked for the deposit back, they told me that I had to wait for the 21st of February, the date that was agreed in the letter of intent.

In March, I went to the Remax office and was told by the manager Monica ** that the two agents I was dealing with had left the company and one of the agent had written a post-dated check dated 30th June. I told Monica ** that this was not acceptable and I was expecting Remax to reimburse me but she told me that the owner of Remax Marbella refused to reimburse me because the agents were "freelance" agents.

In July, I deposited the check in my bank account to find out that it was not accepted due to insufficient amount. I went to the Remax office and talked to the manager Monica ** who told me that there is nothing Remax could do, because I did not make the deposit with Remax Marbella. I was shocked and disgusted with this attitude and I specifically used Remax because I knew the company and dealt with it in South Africa and thought it was a reputable company. I believe the owner of Remax Marbella lives in Madrid. In addition to losing Eur 5600, my bank charged me Eur 224 for the bounced check and Eur 32 for charges for the deposit.

I would be grateful if you could help me get back my deposit and additional charges and hope to receive a prompt reply.

Update from Corinthian about RE/MAX: I received an email from RE/MAX Central in Colorado and they set a meeting with the Regional Director of Guam (Leonard **), Director of Property Management of Guam (Brandon **), Glenn **, and me. All three blamed the property owner for the problems listed below:

(6) Large amounts of termites. In regards to number 5, I've been paying for two properties for a couple of months.

During this time, RE/MAX was adding $50 to the neighbor's rent for water. In regards to number 2, the EPA will be inspecting the septic leak outside on June 8, 2011. RE/MAX is now at slumlord level. The end result is that RE/MAX has found a way (loophole) to steal money from the renters and property owners. Example, to replace a two screen doors for the owner of this property will cost about $400.

I moved to Guam for work. First, I would work for a few months before bringing the family. After settling into this rental (house with yard), there began a series of problems that was never resolved by RE/MAX. Water would be so low that it would drip out of the shower head. The toilet wouldn't flush and sometimes start bubbling up and out on the floor. They left large amounts of trash in the yard, car engine, stove/oven, large and small buckets of paint, boxes, bottles, and so on. The window safety shudders, as promised and written, were never installed. I gave them notice and they ignored me.

Emailing Teri ** (agent) and Glenn ** (property manager) on a daily basis became useless. Finally, I walked into the office to give a list of immediate demands/repairs to the property manager, Glenn **. Of course, it was ignored. They sent a plumber, about a month ago, and nothing has happened since. I notified them stating that I'll need my deposit back immediately and this was ignored. So, I figured I'll live here rent free for a month and put up with very low water pressure and my feces on the bathroom floor. Sounds disgusting but I'm not leaving my hard-earned money in their dirty hands.

My dealing with Mark **, my realtor and representative, and his husband Ron and the professionalism that was displayed in Puerta del Mar was a disaster. First let me tell you this, if you decide to buy or lease a home in Mexico preferably the Baja, Mexico Area do not use Mark **. Second, if you do, do not disclose any of your business to him or his husband Ron. These guys claim to love Mexicans, but are very racists to the fact that what they did to me and my wife, after talking to other residents, they have done this to other straight couples who are married and/or of different races besides the Caucasian race. Our experience with this man has been a complete and total nightmare! We never would have expected this type of treatment from him or from anyone else. After relocating 3000 miles away from the United States to start a new life, a family and a business of our own, we have been slighted and looked down upon by Mark and Ron (who by the way is not a real estate agent). He happens to be Mark's life partner.

I believe that it is against the law and its entirety for a professional real estate agent to disclose personal, pertinent information about a tenant and/or their families to persons throughout the community to try to get them to pass judgment on my wife and I for no reason at all, simply because we are not of Caucasian race! With that being said, I am sure that if we were the people who passed judgment on our realtor Mark ** and his life partner, Ron for being homosexuals, sex addicts, and swingers, I am sure that they would feel that their whole world was falling apart.

My wife and I were shocked to hear the news about the previous cases of Americans that came over to Puerta del Mar and were treated like outcasts, stalked and harassed by Mark. This type of behavior from a so-called "real estate agent" is totally and completely unprofessional, disturbing, and psychotic. I have always heard wonderful things about ReMax and their agents; however, in this case I cannot say the same. I believe that ReMax needs to do psychological testing on all of their agents before offering them a position that requires doing business with people because if not I believe that people who share the same views and beliefs as Mark ** can end up costing ReMax a lot of money! And I do not mean that in a positive way.

In my opinion, I feel that this man has ruined the reputation of the ReMax Real Estate Agency. My family, friends and colleagues will never utilize ReMax for any of the services in which they offer due to this experience. This experience in itself has left a very terrible taste in our mouths and we refuse to subject anyone to do business with this man. He will make you regret the day that you ever met him! In closing, this man is nothing more than a straight-up coward, a low down excuse of a business professional, a walking debutant queen in a cheap pair of penny loafers. Please, we are asking you to deal with any other real estate agent other than Mark. He will try to ruin your life, your reputation, your happiness, as well as your faith without even knowing you personally or spiritually. Good luck to you in your search for a great realtor, Mark is not the one for you. I am suing in Mexico for deformation of character and confidentiality of information being disclosed by a realtor.

We walked off the table with contract on the table and an Agent with the worst attitude we ever experienced. Following some directions: I asked the Agent to speak to the Broker and was told by her that I could not and refused to provide a name and stated " She will support me and do as I say . Can't talk to her". My wife and I wanted to rectify this situation before the next step came and of course no help at all. Your Company let paying, qualified customers out the door and the Agent did not make attempts to let anybody in the office maybe save a deal and help a family with any transactions.

The Re Max Office located 100 Hwy 17 S Little River, South Carolina and the Agent name was Jewell **. Not only was she unprofessional ,she never fully disclosed the rights as a buyer's agent and never represent my family 100%. I had to pay over $600 in attorney's fees to protect my family from Agent Jewell **'s threats of courts and litigation. She would put us thru if she was not paid her 3% commission. Her mistreatment practice of back dating contracts and then threatening your "clients" about the contracts signed.

Her practice of threatening builders in front of my children and telling him not to disclose price changes to me is unethical and immoral. Her practice of wanting to have my builder add the 3% commission to the cost to build my house without telling me the builders client was unethical and immoral. My builder had to inform me of her intent and felt she was trying to manipulate him into a contract against my family and for her best interest to obtain her commission by any means possible.

Her mistreatment of this situation is despicable and appalling. Not only did this Agent rob the chances of my family getting the land we were looking for and prevented us from dealing with anybody in the future. She has destroyed dreams. Her experience has left us with never wanting to deal with a Re Max Agent or Office again. At the very least we deserve an apology and if another agent could correct the errors made and allow us to attain the property sought. Allowing this family to start afresh with a new agent, new agreements and attitude would refresh our trust in Agents in the Re Max Corporation.

My husband and I rented a house from the Hunters for the past three years. We fell on hard times along with the rest of the economy, and had to move. We were on a month to month lease. I gave the three weeks notice and paid the prorated amount of the rent. I then received a summons to appear in court for the unpaid rent for January. We went to court and they continued the case due to Hunters' having a "family emergency."

Today was the continuation date and they have amended the January rent because she found the receipt. Now that they have not found a tenant, we should pay for a part of March and April rent to the tune of $896.00. They lied in court and already have someone in the house. We owe for the clean up in the amount of $250.00 but not the prorated rent that they are seeking. I am seeking legal representation for the appeal process.

I am in need of finding a place. I called the RE/MAX alliance in Branford regarding an apartment I came across online. The young lady Jamiee met me at the apartment on Harrison Ave. in Branford. I asked to put in an application, as I did. She never got back to me. I called numerous times and left several messages before she decided to call me back to inform me that the landlord was still checking references. She said it would take about a day longer. I then called her back two days later. I got no answer so I left a message. The next day I called about three times, and I got no answer. She finally got back to me about a week later to let me know it was rented out. She then told me about another place on the same street in my price range. I received the application via email, filled it out, and called her numerous times to let her know I'd like to drop it off to her. It took her two days to get back to me. She got in touch with me by sending me a text message, which I thought was very unprofessional. I spoke to her the next day. I found out that the apartment had been rented out days ago.

A little over five years ago, I bought a house for my daughter and I. From the moment we walked in the door, our nightmare began. For 3.5 years, we were poisoned with carbon monoxide, to the point that I almost died. And at the same time, we were also poisoned with several different toxic molds that had infested the home before we were even there. To top it off, the home was "occupied"/haunted.

After the poisonings, I went to the "realtor" to tell her of the terror and to request more information on the previous owners/deed holders. She told me that she had heard that the house was haunted, but had no idea of the problems with it. When a realtor knows that a property is "haunted," they are supposed to disclose that. She disclosed nothing at all. She also said that she knew nothing of the previous owners, and had no information at all on the "bank" or how to even get a hold of them because she said that companies "'merge" all the time and that there was no way of knowing "who" the bank was/is now.

The whole five years of this purchase has not only been a continuing nightmare of hardships, but an ongoing list of one disaster after another. I have missed out on a lot with my child because I had been so sick ever since we moved in. I have lost a lot of friends because I never felt like even visiting people. I lost a few "relationships" due to my condition of health, and have not been able to work out of the home.

When I first moved into the house/town, I had invested a lot of money in starting a Floral/Design shop. I had it pretty much set up and ready, but I quickly grew too sick to carry on with the plan. So, now, I am on SSI (hopefully temporarily), but it is not even enough but to pay two monthly bills. The whole time, especially now, is a constant financial struggle. I just feel that someone besides my daughter and I should also be responsible for our undeserved punishment of being suckered into the false claim of the promise of a "home."

Edmonton Re/Max Realtor, Carla **, has a business arrangement with a private citizen, Brooke **, whereby Ms. ** receives promotional items and has her name, image, and phone number prominently displayed on a "wrapped" vehicle. The Re/Max logo is part of this display. Ms. ** is therefore able to promote advertising services related to Re/Max, and directed to business owners. Due to the prominent visual connection with Re/Max, businesses assume that Re/Max is somehow supportive of this venture, which they are not. Ms. **'s minimum charge for a promotion is $365. She has sold promotions for thousands of dollars.

There is no way for any business owner to ascertain how many promotional items have been printed or distributed, as this information is not released by either Carla ** or Brooke **. A complaint by conversation with Ms. ** went unanswered. Her manager, Carl **, told me the situation was unfortunate. Edmonton Re/Max owner/manager, Pat **, did not reply to my registered letter. Four months after Carla ** was informed of this situation, Brooke ** continues to promote her advertising using Carla's name. I paid $1,460 in cash to Brooke **, and have received absolutely nothing for my money. The complete story can be seen here: **

My husband and I were considering selling our home in Schaumburg IL. and so I was on the Internet looking at homes listed for sale in Schaumburg to get an idea of what asking prices were in our area so when we decided to sell we would get an idea of what to ask in price. One of the homes I was looking at was listed by Bernie ** of Remax of Naperville.

The next day, Bernie** called my home to see if we were interested in seeing the property that I was looking at on the Internet the day before. I explained to him that I was just getting an idea of price because my husband and I were considering selling our home to downsize.

Let me explain that my husband is 86 years old and got very ill about three years ago by a disease that left him with a damaged nerve along the right side of his face that has caused him to suffer a permanent disability. My husband has an imbalance problem along with hearing loss and a slow thought process because of his illness.

Bernie then asked me if he could come out to talk to us about listing our home for sale. I told him that would be fine and asked if he can make an appointment with us in the evening because I am at work during the day. There was no time he could make to stop over after my working hours so I told him it would be fine if he wanted to come by during the day when my husband was home and he could leave his material with him and when I got home I would look it over with my husband and if we decided to go with his office to list our home we would call him.

So a few days later Bernie came over well I was at work. When I got home, my husband told me Bernie has a pre-typed contract to list our home and he had fast-talked him into signing it, including having my husband sign my name for me since I was not there. Within a couple of days the "For Sale" sign was put up and when I got home I saw that Bernie **'s office was in Naperville IL which is about 40 minutes away from our home in Schaumburg. I had no idea he was so far away since the house I was looking at on the Internet was located in Schaumburg. I then got out the contract that was just a copy of the one John signed, only ours was blank where all the signatures should go and saw that he had us listed for one year at a 6% commission and a $395 administrative fee to be paid at closing! My husband, in his right frame of mind, would never have signed such a contract and I never would have either. Also, the fact that he was so far away was another reason both my husband and I would never have considered his office as the listing agent.

I called Bernie to let him know I was not happy about any of this and he basically told me there was nothing I could do because it was a binding contract. I then contacted Remax's corporate office to complain that we wanted to cancel the contract and they referred me to about three other people and in turn the last person I spoke to referred me to the broker. My husband and I then drove to the Remax office to see the broker and he wasn't in. I left a message with the girl in the office to have him call me and she took my number and said she would let him know to call me.

Later that day Bernie ** called again and spoke to my husband and he told Bernie again that we wanted to cancel the contract and go with a Remax in Schaumburg and Bernie told him we can't cancel because it's a binding contract. My husband told Bernie that I, his wife, never signed the contract and so it couldn't be legal or binding and Bernie got mad and said, "Well, if you want to debate that". My husband just told him we would see him in court and hung up. I have since contacted the Attorney General's office, the Board of Realtors and called about eight different people at Remax. I have not heard a word back from anyone at Remax.

My husband and I went to see an Attorney yesterday who has sent Remax of Naperville a demand letter to cancel the "illegal" contract and so now we are just waiting to see if they will finally get the message. I just want other consumers to be aware of Remax's practices. Bernie ** had no right to take advantage of an 86-year-old man with medical problems that made him misunderstand what he fast-talked him into signing. I will make sure to tell every person I know about this and the scam he pulled! Also, since Bernie listed our home he has not once brought a potential buyer over or called us to follow up with advice or anything. He basically just wanted the listing on his books and figured some other realtor in our area could do the work to sell our house. I am angry and disappointed that a company as big as Remax would have such agents represent their name. Just beware!

We recently purchased a home which was listed through RE/MAX realty. The sellers left the yard in quite a mess and we were told that Charlene at RE/MAX would make sure it was cleaned up. They did mow and remove some items, but were not complete. After we closed, we were told that they were not going to finish the job. Now, we have to do the work ourselves or hire it out. We must hire someone to clean the mess that we were promised would be cleaned up. After they got their money, that all changed.

Tim ** is trying represent my brother as a lawyer and not as a real estate agent. He is blocking sales of our home. He is trying to rip my brother off at 6% rate of the sale of approximately $9,000, which he is selling only half of this home. He is not representing me, but refuses to draw up 2 separate documents for joint sale. He is not following the Ryan Kelly Law Firm's wishes. He has blocked all meetings. He is the worst Re/Max agent I have ever come across. I know this man is scammer. Watch out! He is currently still blocking the sale. I even have an all cash buyer offer in writing. He refused her offer without counter offering her. He found some buyer as cash he claims, but shows no proof of contact to his buyer. Something fishy is going on. I would want a new Re/Max agent on this house to see a sale go through. Anyone out there who can help?

I have filed a complaint with the SEC because it's the end of the year 2007 (Sept) and First Franklin waited until Feb 2008 to send a notice of default. Then we all heard of Bank of America, Merrill Lynch and First Franklin getting those humongous bonuses even after the bail out. They waited to put my house in default because they did not have to effect the stock price (since my home was over $1 million). They got their bonuses, held back on default notice as if I were still making my payments, and raked their stock holders over the coals. Shame, shame!

I have been trying to rent out a property that I own at 7260 W. 80th Street in Los Angeles, 90045. My property manager's rental sign was removed and replaced with a "For sale" sign from Remax listing "The Williamson Team" as the realtors, with their contact number as 310-722-4200. I contacted them and they denied knowledge of this.

This may result in possible loss of rental applicants and tenants. I am unsure how long the sign was in place since my property manager is in Hawaii for a few days. It may cost up to a month's rent, or $3000, if the sign was there for any period of time. In the meantime, I have no sign to place on the property to indicate that it is for rent, and the cost to replace the sign could be $200.

My Mom and I owned a home with a clear deed over 3 yrs,. We hired Remax to sell our home. Which closing was April 23, 2010. They have received all sales $'s 65 K and won't keep our contract agreement to see we are paid in full $55 K. Now a judge involved is also in the conspiracy that worked against our case, being an atty., prior to now being the judge and refused to do the right thing. By stepping down with conflict of interests. Also in this conspiracy many laws and fraud issues have transpired. No one is having them being held accountable. The police allowed 11 squatters to remain in home, which I had 27 to 30 K damages to.

My Insurances won't pay damages, Farmer's Insurance I've fought with 3 yrs. Also I have had treats on my life. Atty supporting client against my case has done many things not according to Mich Laws, without court orders. Even had abusive levels of harassment, Police, State Police won't take seriously enough. Please warn Alpena Taxpayers that Judges up there don't take justice seriously, making up new laws as they go along. So no taxpayers are safe in Alpena County. The opposing party has not paid any taxes, debts or leans in over a decade. I've been financially abuse into bankruptcy or almost. Where is justice anymore? I've not seen it in two decades. We are still waiting for a court judgment? The opposing Atty. has our $'s in escrow against our wishes.

I just wanted to voice my thoughts. You call yourself a realtor, which I feel is a career that is built on ethics, respect, and compassion as well as competitiveness, drive, and determination. It's unfortunate that you do not possess the beginning part of the job title. You listed a property in Gilbert. I came back with an offer that was over full price. I believe my offer was the first submitted. Yet, you did not even give me the courtesy of acknowledging it.

My agent called you several times due to the fact that we did not hear anything well after our offers' deadline. Finally, you responded after several e-mails and messages. You indicated that you were going to accept multiple offers and that you had 2 offers of $250,000. You told my realtor that you were going to review the offers and make a decision on Thursday. A few days later, you called her to see if we were still interested. We had decided to make a higher offer over the amount that you told her you received. We were hopeful that you actually called us to see if we were still interested.

It is now Saturday and we have no answer. I decided to call you at 9 am on Saturday to try and get an answer so I could move on. You answered the phone abruptly. You never even stated your name or the company you represent. I thought that was unprofessional. When I asked, you said yes, you were Mr. **. I said I wanted information about the property on Seneca. You said, "I will call you back," and you abruptly hung up on me. That was the entire conversation! I was in mid-sentence giving you my phone number and you had already hung up in my ear. At 8 pm, 12 hours later, I still heard nothing. I am surprised that you feel it is okay to treat people this way. I know it is not required for you to inform me that you decided to take another offer or even that the property is no longer available. However, if you want to be respectable, it is the right thing to do.

I will never use ReMax and I will tell everyone I know that they employ unprofessional, rude people! Every chance I get, I will tell this story and I will be sure to mention your name and the company you represent. I am in the process of writing my review of your business and filing as many complaints as possible. I hope you will take this as a learning experience. However, if you have been doing this for 14 years, I doubt this is the first time you have acted in this manner.

Out of the $600 cleaning deposit, only $12 was returned. The only reasonable charge was $130 for the yard clean up. The remaining $430 in charges is marginal at best for a 100-year old rental. Apparently, taking advantage of out-of-state college students is the thing to do. Since we are out-of-state, suing is out of the question. Beware!

In October 2006, I listed with the Agent to sell my Property; it was my dream home that I enjoyed and as a single woman was proud to own. It was because of employment reasons that I put it on the market and explained that I would like to be able to cancel if I found a job. Late November I started feeling ill, this continued and it was very difficult to show the house because most of the time I was ill to do so and asked the Agent many times to cancel showings and the Listing.

However, finally I was pressured into selling the house during my illness and of unsound mind. This was due to severe symptoms from the onset of a Heart Infection. It was the Agent that took me shopping to the Doctor and she was the only one coming to the house. March 31st, I was forced to accept an offer and waive all conditions the Agent was very expeditious in getting signed and done. On April 19, I was admitted to the Hospital. On April 22nd when the doctors advised me of my severe heart problem, I called the Agent and asked her to convey to the Lawyer to stop the sale of the home and let the Buyers know that there is a change of plans because I am going to need the house to recuperate for a long, long time due to the major heart surgery that I will have to undergo. I was more worried that the Buyers have time to find another home since the closing was not going to be until June 31st. The buyers would then have the chance to look for another home.

The long and short of the story is that the Agent did not convey the several messages I passed on to her to have the deal canceled even if I have to pay for damages. I was hospitalized for 3 months and came home with needles in my arm and visiting nurses because of major heart surgery. The Agent then took me around in that condition to look for other houses. Because I was vulnerable to a lot of situations and just want to feel better, it did not occur to me that she did not convey all the messages to her friend, the Lawyer, that I wanted the deal cancelled or at least try to get me out so that I would be able to recuperate properly. Due to her conduct, I suffered major damages and am still suffering. I feel the Agent breached my trust and I am wondering if I have grounds to sue.

Now the situation happened in June 2007, I filed a complain with RECO August 2008 to see if they could find out what happened. I feel I did not present myself well as I was still not well. They did not finish their investigations until June 2009. Their letter got lost in the mail and they had to mail me another one. I believe in July 2009, I started to look for a lawyer to help me file a claim of Breach of Trust. Before I could find a lawyer, I had a stroke and was hospitalized. I did not feel better until around Oct. 2009 and I wrote the Agent a letter about her trust and all that happened and gave her a chance to come and talk to me so at the very least I could be at peace. She did not respond. I am thinking of filing a small claims based on Breach of Trust but am not sure of the Statue of Limitations and if it would apply in my case due to my severe disability, physically and psychologically.

No one should lose their home under such circumstances and I often wondered if the Agent could have done something to prevent the Sale and should she not have documented everything concerning the sale, all the conversations I had with her from my hospital bed about getting me out of the deal to what I get to understand she did not even convey that to the Lawyer.

The property I signed a contract to sell was through RE/MAX in Menomonee Fall, WI. The property to my knowledge had two sellers. It's the agent's responsibility to insure a smooth transaction with the property; Title Warranty and HSA Warranty. I'm not too sure this happened with my house. They quit claim deed. I have shown this house to a reserving life estate my father left to two sisters with a description of land (not recorded at our courthouse) and then a different Reserving Life Estate deed with a different land description. Then the UCC in the left hand corner was taken away for the next deed transfer.

The termination of Decedents Property has a new UCC code with different numbers. I believe then made it into an estate and wasn't in two names anymore. How does a real estate company like RE/MAX have me purchase a Title Warranty and HSA Warranty when the house wasn't titled correctly? I don't believe any company would give this house and warranty. As the consumer, shouldn't I have the trust that the agent would make sure all documents are ok to use? The warranty supposedly purchased has Title 100 Inc. name on it, why not Re/Max Title 100. I was charged 670.00 dollars. My money was real, I'm not too sure about the documents. The water bill document is part of the warranty with the file number same as the warranty number City Hall also has file number as the warranty.

I have never saw a Title warranty with these added to it. Even a different owner's name crossed out then a new name added. I have document that have been notarized but then no expire date, I don't think it goes in affect. Again people beware of long closing's look at things good to not be scamed. It takes so much work to figure the mess out and who will Help you.

FYI licencing and Registration, HUD, OCI. Research to learn were to go If your as unlucky as I have been. If no attorney was involved with the transaction of a house and deeds being done wrong people could probably have an attorney. I unfortunately have this issue so it's a bit harder to do. Watch your closing on home's and bring a good attorney you trust. Our world needs to have morals and ethic's this is why the Nation isn't doing well. Waiting for someone else to take on the responsibility. Emotionally exhausting in many way's. Money gone in many way's with this transaction handled poorly. That is a nice way of saying it!

Last year, I had a closing on property in Waukesha that Re/Max Realty and Realty 100 Closing Department was involved in this closing. Jacqueline ** and Connie ** helped with the closing and documents for my Realtor Bill **. There were two owners for this house and one owner was allowed to sign an authorization closing document as if there was only one owner. This house was listed with two owners. This information is all pretty new to me because back in 2009 when I wanted information the day after closing, Re/Max closer blew me off, telling me, "You signed the documents. There is nothing you can do." Wisconsin Title Company did the same thing the day after closing.

No one had information or the documents from closing. Now I have put the heat on with both companies and now I know why no one wanted me to be asking any questions for my documents. The authorization form signed by one owner was not correct, along with tax bill as if one owner for this property. The Sellers name starts out with one name as it's an Estate. Money deducted escrow, insurance for the house HAS. This charge doesn't go one until it switches back to the other Sellers because Estates don't have the ability to have this insurance sold as is. Not in my home sale, the rules were changed by many. I especially like the $3,166.02 for county taxes for the buyer. When did we start having city and county taxes?

The escrow for me was $500.00, but when I went to the Brookfield Title 100 to pay an electric bill for this house, I was told there was no escrow for this home. My documents say there was an escrow. I believe that is why no one wanted to find my closing documents, the truth would come out. Between Bill, Connie and Jackie, didn't anyone care how this would emotionally and financially affect people? I like the $670.00 for owner's title insurance and Special Assessment Letters with no signatures, but we appreciate your business as a kick in the pants. No one was to see this document because it was the Estate at that point.

Everyone, beware of closings. I wouldn't do one without an attorney present. Mortgage/Real Estate crime is on the rise and is being investigated. I never heard of it till it happened to me and researched it on the Internet. If a closing seems like it's taking to long, mine sure did. Beware of too many documents being signed. I will be doing complaints on all involved with my closing. Good thing you have a good amount of time to do complaints because what was done was so wrong, the discovery law is in my favor. These people just sat and watched me sob at my closing. I grew up in this house, lived next door for 20 years to my dad. My son at 18 months died at this home. My mom died at this home also and was saying goodbye to my dad that day.

I rent a house thru Remax and dealt with Stephanie. We completed the lease paperwork and in the lease it clearly states that "Landlord" is responsible for the lawn care and maintenance of lawn. I began living here in the middle of February 2010, I ask the property owner about the lease and the lawn, she advised me to bill Remax, because that was not in here contract with them. I contacted Stephanie on several occasions and she finally after 4 months told me that Remax had made a mistake and that I was responsible for the lawn. I ask her about the $1100.00 that was owed for lawn care and trimming and she said it was my responsibility, even though my lease agreement says that it is the landlords. Is there anything I can do and is Remax in breach of contract. I love living here and do not want to move.

I trusted Remax Twin City Realty, Inc., but hiring Mr. Herman ** as buyer agent proved to be nightmare. He is totally incompetent, making mistakes to cause my couple of hundred dollars loss. He didn't know Scotia Bank policy, which ban buyer and seller sharing same lawyer and forced me to hire another lawyer just two weeks before deadline. I need pay additional lawyer fee for handling emergency case. He was overconfident on seller honesty instead of me and designed a warranty, which allowed seller to walk away free and failed to provide precaution measure to hold $750 into lawyer bank account for four years to fix future possible leaking on my property.

On September this year, I shared the cost of $288.75 with condominium management to fix leaking warranty by seller, but seller refused to pay. According to current legal system in Ontario, this money is non-recoverable. Even Mr. Herman ** acknowledged that he has no effective idea how to help me recovering the money. Because of his negligence on the job, I suffered the loss permanently. I strongly request you to refund $288.75 directly to me on behalf of Remax Twin city Realty, Inc. because of employee mistakes if you still think that Remax Twin City Realty, Inc. is the company which put client's interest on priority. The consequence of this is the fear to believe any real estate agent. The home suffered physical damage. Some fixation fees, couple hundreds, never have hope to recovery. The response to my written complain from the manager Mr. Adrian ** was disgusting with no heart.

I had a closing on my house in Oct. 2009. I wasn't notified by my realtor that he was running late and we were having issues that the closing wasn't going smooth. When he arrived I had papers shoved at me, threaten me that I had to sign closing even though I didn't agree that the other owner was being reimbursed for an expense I didn't believe she was entitled to. I recently received all my documents from an attorney who led me to believe he was taking my case. Not happening. I have looked through everything to find in May of 2010 that this house had closing documents that said its seller was an Estate, then Sellers as the two owner as listed on the contract when property was listed.

There was a closing authorization document signed by Debra **, and Bill ** allowed the other owner to appear to be the only owner for this house. The other owner is my ex-sister and Bill ** knew we didn't talk and I was led to believe that he was to be fair to both owners, not the case. The whole time it was up for sale, I wasn't to be involved in too many decisions. My husband was left out of the emails, but was in the contract for them. The other owners had emails sent, even not being on the email contract. I believe that of Bill ** is not following fiduciary duties. My loss is approximately $40,000.00, but I also believe that real estate/mortgage fraud took place. Made up charges on false docs were then applied to the HUD statement. Do criminal charges have to be charged before any attorney can help me? This is a huge mess.

My family and I would like to file a formal complaint about one of your Remax Allegiance Associate Brokers by the name of Mark ** out of Reston, Virginia. We are not clients. We are residents leasing a property that Mr. ** wanted to show to a client. This past weekend, Mr. ** showed up unannounced at our door. We told him to contact the owner of the property to make an appointment, but he refused. He said that he and his client were "already here, so we might as well come in". He even made a motion to walk in our door until my husband blocked his way. Mr. ** was extremely unprofessional and rude. He raised his voice at my husband. He showed up at a very inconvenient time, he had no idea what condition the property is in nor any idea of who was currently living on the property. I certainly hope that this is not the standard for Remax.

This is the letter I sent to Yossi of RE/MAX:

Here are the following documents which I once again encourage you research for yourself via the records which you posses already. In case you don't recall, I am speaking about the $750.00 which is owed to me by either yourself, the owner of the Apartment, or Re/Max itself. I was the tenant of Apt 1, Hollywood FL 33020 from Mid March 2009- February 28th 2010. As per the contract that I signed, I was to pay first, last, security and the partial month of March before the move in could be official.

Enclosed is what I feel to be sufficient evidence that you and your company neglected this binding contract by not refunding my payment for the month of February which was paid in March 2009 and then again in February 2010 by mistake. I made a cashier check out to Rent 1 Sale 1 Reality on March 10th 2009 for a total of $2,400, which if broken down would equate to $750 for the first month rent of (April).

Last month rent $750 for (February) and one-month security of $750. Out of the initial cashier check amount of $2,400, there would be $150 remaining, which I believe was used for the purpose of the rental services used. With that being said, I have enclosed a copy of the initial check for $2,400, first rent check, which was dated May 1st for $750.00 and also a check for $800.00 which was paid to you for the last month's rent plus the $50.00 which was admittedly owed but I should not of made that check out to you for the last month since it was prepaid a year prior. All that should have been paid to you was the last $50.00 of the January's rent payment, which I missed.

As per our last conversation about this issue at your office, you promised me you would look into everything and not to worry. You assured me that you would be in contact with me within a few days. 3 months have passed and I still have not heard back from you and you have refused to return my phone calls on prior dates.

Something so simple should not have escalated to this level but at this point, I see that you are being extremely complacent with this and I will follow up and have this issue resolved at any means necessary so I don't advise ignoring this any further. I will be sending you a copy of this letter via certified mail along with contacting Re/Max corporate offices and sending this letter to inform them of this continued issue which I feel I am having with you.

Bottom line is that for one full year of rent and one month of security will total $9,750 + or the partial month of March. As you will see once you decide to review all your records I have paid you $10,500 which is a difference of $750.00.

We would like to report an incident in which the above Remax Realtor made an appointment to come to our home in anticipation of perhaps selling. Because of this, we spent the entire weekend getting our home ready which is not easy, since I have a physical disability with two knee replacements. We stayed home the entire weekend to get ready for an 11:00AM Sunday appt. and just got a call one hour before that she was canceling. Her reason was that she couldn't work with us and thought we had talked to too many other realtors and on. When in fact when we thought we would sell in Feb., we had only contacted two others.

Lisa was the one who initiated an email to us, that the market was better and did we now want to sell. I think it was highly unprofessional of her to call one hour ahead to cancel. If she didn't want to work with us, proper notice should have been given. I do hope some letter to her or disciplinary action can be taken. I will certainly be sure not to recommend her services to friends or neighbors. I would like a response concerning this situation.

Herman (Re/Max in the hills) sold me my home (foreclosure) and told me to get a 203k. Herman also was the contractor on that! I got a $34,0000 loan with no major improvements to my home but two. I hire counsel, which I can't afford. The loan on my home left me with a high interest rate and a high mortgage! I told David at Flagstar about Herman's shady business practice and he brushed me off.

Herman had stolen the money that was never used for improvements to my home! Flagstar knows I have a lawyer and knows of my complaints. Flagstar took no action toward Herman and continues to harass me daily because I'm behind mortgage payments and sends out threating letters to close my escrow account with the little remaining funds, even though I have an lawyer. I am barely making my mortgage payments and my living expenses. I have ulcers. I'm emotionally stressed and tired! Please help me if you can. I'm a single mother of three. Thank you.

I rented a house and upon leaving at the end of the lease I asked Julie to do a walk through to make sure everything was in order for me to receive my security deposit back. She said it wasn't necessary. Two weeks later, she tells me I destroyed her property and she isn't refunding my deposit. I swear I maintained things in good condition and feel like I have no way of supporting myself against this arbitrary accusation.

The deposit is $4550 plus interest. I didn't do anything to require repairs. And I gave her the opportunity to inform me of anything she thought was wrong while I still could be able to dispute, repair or at least document if necessary.

On May 24, I contacted RE/MAX about a home that was for rent. I went in and signed all the paperwork and told them when I came to look at the house that I needed a home with a screened-in back porch due to my cats. I was told several times that there was no problem with the cats. When I went and signed the lease again, I was told the cats were not a problem.

A few days after, we moved in. The owner of the home came to look at the carpet, as she had new carpet put down. I asked her to wait, because I needed to put the cats up for they would try to get out of the house. She was upset that I had cats in the house. I called RE/MAX and explained that the owner showed up unannounced and what she had said about the cats being in the home. Again, I was told, along with my husband, not to worry about it and that the cats are not a problem. They said, "We see no issue with you having cats in the home." Today, April 5, 2010, I received a call that I have 10 days to get rid of the cats.

I will never rent from or have anything to do with RE/MAX ever again! I have a year-old daughter and a 6-year-old son, my self, and my husband. Now I have to find a new place to live. I have only been here for less than 2 weeks.

The cabinets are off, the tile is broken, the walls are damaged, the bathroom showers leak, the sky light leaks, and a million other issues that were supposed to be fixed before I moved in. None of which had been fixed. But 2 days ago, they sent a guy in to do estimates for all the damage that needed to be fixed from the last tenant. I feel and know now I am dealing with a slum lord along with a horrible company RE/MAX who lies.

I bought ad folders for new homeowners through a local RE/Max. I did not want a web package with it. I told saleswoman that. After one year, I was charged $249 for "my website." I was told it was in the contract. I wanted refund, they refused. I was never given even a log in and password per contract, if in fact I had asked for the website. Frauds! Beware! No customer service.

Sarah was my realtor, for the purchase of a home (Port Saint Lucie, FL 34983) that fell through, majorly because she did not seem to have my best interests at heart. She rarely returned phone calls. I had to hound her for updates. I was told at the start of the process in January that it could take no more than 3 months to close. That she and the other realtor (from the same office) were very experienced with short sales, etc. I was laid to several times about the status of the sale and finally gave up in November 2009.

She also refused to work with me on other potential deals and stated verbally that she would not show me other potential properties if this didn't go through. By the time this happened I wound up already seeing another property and placing an offer with another realtor (my mortgage person), and informed her of this and my subsequent desire to be removed from the contract. Later the same day she called to say the original home was mine with my terms met if I desired. I declined.

When I first signed the contract I qualified for a mortgage (barely due to my credit score and also the loan amount was very small). Over the course of 10 months laws and rules changed and I no longer qualified for a mortgage. I wound up having to back out of the process and start over. I had paid 350 for a home inspection after being told the short sale was approved in writing (which it was not, I wasted several months waiting for this home that never came through. It is now backing on market for 49K (my offer was 55k). As I researched comparables in the area I found out that homes in that neighborhood have not sold for more than 45K, many as low as 22K, 29K average seems to be in the 30K range. Outcomes I would like to see are reimbursement for home inspection and damage to my credit score, this realtor to lose her licensing. She added me as a follower on twitter and subsequently my account was hacked and many of my contacts, professional and otherwise received a ton of spam email as well. This caused quite a bit of embarrassment.

I called Ms. G. to inquire contact information such as the name of a previous owner of a property located in Southwest Atlanta. I explained to her that I lived across the street from the property at one time and just wanted to know if it was possible to get the previous owners name of that property since the information wasn't available on the remax website.

She said to me "well who are you to be calling here asking me that" in a very rude tone and I told her I just wanted to know if that information was available. Then she said rudely "well I'm not giving you that information" and so I hung up because I'm nine months pregnant and I didn't want to get stressed out.

I'm not trying to get any kind of settlement or recognition for this and I usually don't complain but I just feel that her behavior should be recognized as unnecessary for someone that was only inquiring about a previous owner. As a result the only thing her rudeness has a caused me is a headache

Made another offer of $54,900 (list price) waited for over a week for a response and was told that the Seller couldn't sell it for that price because of all fees that were received from the bank. Was also told that there was another offer of about $4,000 more that list and was asked if I would like to go higher. Very unhappy that he would tell me that the deal is good then back out of it. Then I make an offer at list and that isn't good enough, it should have been listed at a greater amount.

This is my opinion of Remax First Realty and agent Liz.

Our house was supposed to be listed on several websites, but I could never find them. The one I found was located in my opinion in an obscure place that could not be found unless you knew the exact website address, which would never happen. What I found was an inaccurate description, horrible pictures like a child, or someone who had never used a camera EVER had taken them and the listings for the sale and rental had different descriptions. My wife called the agent to get it cleared up on October 18 and was told it would be taken care of right away. The following week when we checked nothing had been changed and when asked why we were told her camera battery died when she went to take the new pictures. The following call a week later we were told when she went to take new pictures that her camera just died and she couldn't update the pictures. Hey Liz, time to buy a new camera.

On November 10, 2009 when I checked, since the descriptions were still different and the pictures had not been retaken. My wife called and spoke to Jean at the agency and explained to her what was going on and that we wanted our contract cancelled and explained why. Jean said she would look into it and get back to us. When we did not hear from her we called back and she said Liz asked if she could have another chance. We said no since we had had enough of her lack of effort and bad attitude on the phone and after explaining all of this to Jean she even agreed that a realtor is supposed to work for us and apparently that was not happening and then she apologized for recommending someone who was not doing her job.

The following Friday we received a call from a man who was interested in renting our house. We asked how he got our number and why he didn't call our realtor. He said he got our number from the next door neighbor because he couldn't get our realtor to call him back. He said had seen the realtor's sign lying on the ground (really professional) and took her number. He called her because he was right there and would like to see the house. She said she was not available. He asked to see it the following day and again she said she was not available. I asked him if she suggested any other times to show the house and he said no.

He said he called her 3 more times at her cell and office number because he desperately needed to be in a house by the 15th which was in 2 days and she did not return even a single call, so he went next door to ask if the neighbor knew who owned the house because he could not get a response from the realtor. Our neighbor gave him our number and he left us a voicemail asking if we could show him the house because our realtor was uncooperative and would not return his calls.

When I spoke to him he said she made no attempt to show, rent, or sell him my house and seemed totally uninterested in showing the house. Since the realtor had not done her job as contracted and did not respond to the only serious inquiry I know about, I took matters into my own hands and rented to this person.

When I called Thomas owner of Remax First Realty to discuss this issue he was uncooperative, loud and just seemed to have an up yours attitude and said he was going to sue me for the commission, even knowing his agent did not do her job properly. My opinion is stay away from REMAX. This is my second dealing with a Remax agent and both went very bad. When I bought my residences through Century 21 and Wamu everything went as smooth as possible. Remax was a nightmare when I bought my last house and now the nightmare happens again. I should have know from my first dealing with Remax that they are not the company to use. As a matter of fact when I complained to Remax directly about the last agent, they never even had the courtesy to respond to my email. I would never use, or suggest using Remax for anything. I wouldn't use them to sell a dog house after this experience.

We of course verified this information with our attorneys and lender and found that this man was trying to scam us into selling our home to him directly and that he has no association with the lender what so ever. This is a serious matter that needs to be investigated to find how many other people has this man tried or suceeded in scamming out of their homes. I am reporting him to the IL state attorney general's office and will demand an investigation into the matter.

I put a contract up on a house in Coldstream that was being sold by Mr. Madison B. The contract came back as agreed upon per the seller via email. 2 days later, Mr. B. said that his clients were taking a better offer, AFTER I had already placed the contract and received confirmation. This is an unethical method of practice and places a foul taste for all of Remax agents. I am out of a home when I was supposed to close on November the 20th. The seller even suggested that I could move my items in a bit early, and now.

I need to get my things from the house before the new owner comes in. Please help me get my friedge from this agent.

I am a home buyer and closed on a home on July 20, 2009. The seller and I had reached an agreement prior to closing but after closing and when the money was dispersed to all the agents (buyer and seller, and seller agents), I (the homeowner) was left with unpromised agreements on things that needed to be done to the house. I tried calling the company that the sellers had hired to fix the problems because they had a warrenty on it but that company ignored my calls and never came out to fix it. Therefore, I believe that void's the warranty because the company they hired did a very bad job on the work.

My agent keeps postponing my request and continues to tell me it will be resolved shortly but that time never came. My agent K. Carlson said that the other agent is very unresponsive so I am stuck in the middle with a house that has problems that needed to be fixed under our agreement. Also, the sump pump stopped working 3 weeks ago and I believe that the sellers didn't hire a professional to fix it and instead tried to fix it himself.

Additionally, the house was a mess when the sellers moved out with things inside and outside of it and molds in the toilets. The grass hasn't been watered and is now dead and all this is supposed to be resolved and fixed as per usual agreement between the buyer and seller when the seller had marketed the house. The sellers should maintain it the way it was when they marketed the house.

The house was NOT a bankrupt or As Is house. So I believe my problems is substantiated and needs to be address because when I bought the house it is for those terms that I had agreed to buy the house as. I called my agent's broker and I was also told that they will contact me but that time never came.

All they did was bounce my complaint back and fourth and argue over which agency had jurisdiction over my complaint, and no one did a thing. In the end, they all said too much time had passed and it was too late to do anything. Hiring a lawyer was out of the question because that would have cost more than replacing the pipe. ReMax and agent Jane McWhite totally failed to properly represent me in this transaction because she should have warned me about the polybutylene pipe and negotiated a reduction in the price of the house to offset the replacement cost to replace this defective pipe. Ultimately I had to replace the pipe at substantial cost to me. The class action lawsuit settlement is of no use unless you have "qualifying" leaks. Most leaks do not qualify unless they result in severe damage to the house. Agent McWhite was paid to represent me and my best interest. She failed totally to meet this obligation and her failure cost me a considerable amount of money I should not have had to spend.

I gave Remax a pre approval letter to purchase a REO property. The lender told us the day before closing that the financing was not going to go through even though nothing had changed. Tom R instructed the title co to let the seller retain my 3500 earnest money even though the contract clearly states the deal is based on my financing. I had to hire an attorney and I still don't have my money. R has lied to me, ignored me, and basically stole my money. Now I have to sue them.

My husband and I were not extended an opportunity to bid on a Flagstar REO property. Our realtor Sheila ** told of us a property on Monday (6/29/09) that "would be listed soon". We visited the property the same day and expressed an interest to place an offer when it listed. Based on her conversation with Donna **, listing agent with Re/Max who sought Ms. **'s advise last Wednesday 6/24 regarding how to price a property with damages in Plymouth, MI 48170. Ms. ** indicated that an assessment of the property had not been done and was not sure how to assess its value. Our agent walked her through the steps over the telephone and asked that she call her when ready to list the foreclosure as she had interested parties.

We have concerns that Ms. ** was fraudulent, violated the Fair Housing Act and deceived the lender Flagstar in terms of procedurally breaking MLS policies with the property. Our broker Ms. ** shared the MLS number with us yesterday. However, after doing an exhaustive online search on Re/Max's website, the property address does not show as a listing and with their advanced MLS number search option, the site reports that there are no matching results found. However, foreclosures are public record and I'm very curious that nothing is public about this listing. There was not even a sign posted at the property. We have been watching the foreclosure listings like hawks, talking with our broker and neither MLS number nor address came up yesterday (6/30/09).

According to Ms. **, when she spoke to the agent yesterday (Tuesday, 6/30), Donna ** informed her that she posted the listing on 6/26/09 and Sheila indicated that when she entered the MLS number, that it showed "sale pending" on the same date (6/26). How can property be listed 0 days? Would it not be one day at least? Something is awry, suspect to say the least, as it is not the spirit of the MLS system to deny opportunity others to bid on a public bank owned property.

I rented from this company last year I moved I signed the lease in May 2008. Stated on my lease I was resposible for maintaining the pool, Remax was responsible for opening and closing the pool. The first week of September 2008 I asked when will the pool be closed. I requested it be done asap being that most pools are closed right after Labor day weekend and it was hard to find any more chemicals to keep up with the maintance. It took weeks before the got any one out to close the pool by then it was starting to change colors a treatment was made I was told keep the pool running 24 hours they would be back.

Remax would never call to let me know when the pool service would be back out then told me they sent them out and their was a dog in the yard. there was no dog in the yard only in the neighbors yard. we are now in october pool is still not closed and the pool is getting worst. I called remax over and over again and nothing was taken care of. I called the pool company remax dealt with and was told they left several messages waiting for approval from remax to come back out and that they also had to get permission to buy a pool cover. finally close to the end of december 2008 the pool was finally closed.

Remax is now trying to charge me in the amount of $1026.37 saying I did not keep the pool cleaned I kept the pool clean they did not do their job in a orderly fashion. They did not have the cover in a timely fashion and now they are trying to stick me with a bill. It's unexceptable.They can not put off their mistakes on tenants they slacked at their job as they did the year I have lived here I put in a request for my bathroom to be fixed and that never happened.

I spoke with the owner within the first month of myself moving in and he displayed how unhappy he was with the up keeping remax has done while the house was vacant. I then saw him in october of 2008 and told him the pool was still not covered and I dont see any pool cover he was very upset and said it was a brand new cover and remax better have it. Remax did not have a cover another one had to be bought. I asked remax for the owners phone number and they said they could not give me it I asked if they can give my number and they never did. I asked if they could have a supervisor call me and I was told get a hold of the supervisor myself.

I have put my 30 days notice in. This company is the worst ever. I should not be held liable for them not doing their job in a timely matter. I do not feel that I should have to pay this money or have it taken out of my security deposit Remax homeowners are at neglect I held up my duties while the pool was in use.

When two condo listings came up as being represented by Charles H. L, my husband and I contacted him by e-mail on a Tuesday to set up a viewing time on the following Saturday. Charles replied to our e-mail right away and confirmed the appointment. He also asked if we had an agent. We replied right away and said we had our own agent, but would still like to see the listing on our own.

At 3pm on Saturday, he was a no-show. When we reached his assistant at his office, they told us that we never made an appointment and that we should ask our agent to make one. They then backed off and offered to show us on the same day, but at 6pm. So we walked around and then came back at 6pm. At 5:59pm they called us and canceled the appointment, citing that the owner occupied unit could not be vacant for the showing. We asked them for an apology in e-mail, they then told us that our agent needed to do work so it would be fair. So we got our agent to then make a time with them. The following Tuesday at 3:00pm, they rounded up three sets of clients with their agents to see the listing at the same time. However, again, they were a no show. By 3:30pm, we quit.

Three scheduled showings, with various forms of confirmations including e-mail responses and verbal promises over the phone. All three times NO SHOW. Charles H. L and his assistant both came up with poor excuses for missing the appointments. Only apologized when asked why they did not show. Never followed through on their own.

well i made a offer on a forclosed duplex for 11,000 cash and they counter offered back at 11,500. with 1,000 earnest money,i am to close tomorrow and today i did a last walk in of the duplex and its i a different condition then when i made the offer and agent said that i will have close due to its a as is. The kitchen sink, bath tub and bathroom sink is gone about 4 windows are out door has been kicked in and glass is missing out of the door pipes are missing out of the basement and the agent says to me for all she know i could have done the damage to the place, i am so mad what should i do?

My wife and I have made several attempts to Puchase Bank Owned Property from these listing agents. When they find out you have an agent they turn on you like sharks. We had the opportunity to buy some really great homes and turn them for profit, but we could not get the deals closed becuase these teo are the rudest most unprofessional realtors I have ever delt with. They would not return calls or emails, and absolutely would nto talk to our agent. They actually tried to get us to leave our agents so they could get a higher commission.

If you find a house you love or is a good investment, you are better to just let it go becuase the deal will never close with these two. I dont understand why REMAX would allow prople like this who are clearly bitter people and hate people in general would allow them to represent their Corporation. They are the type of people who give realtors a bad name. If you have dealings with them, becuase you have no other choice, move away!

I lost large amounts of money becuase they specifically Jeff would not comminicate to the Bank our offers and tried to negotiate the deal without taking our offers to the bank. They dont have the authority to do this. We went past our offered closing date before all of the contract paperwork was complete and the transactions were never closed. They did not turn in our earnest money and then we had to stand in the office to try to get our money back. They never deposited the check. Isn't this illegal?

After recieving an offer from a tenent for my home I wanted to rent, I was trying to find a home for me and my family to live. I asked my agent to ask tenent if he can ask his landlord to extend his rental where he lives, so I can have more time to find a place for me to live. Mr. g yelled at me said he no longer want to do buisness with me and I should look for another realtor. I send him email to remove me from MLS so i can look for another realtor, he remove me from rentl on mls but kept the house for sale.

I dont have any legal contract with mr g.meantime I have a new realtor that can show the house for sale but cant because it is under his name

I am trying to eatablish informaton that I may need to purchase a home for my son and my self. I was that I needed to contact Ann H with RE/Max Professioanls. Mrs. H was very unprofessional and and she went as far as haning up the phone on me when I asked questions about the house she is selling in Florence SC. Mrs. H showed no professional courtesy and was deliberately rude upon receiving my information and phone call.

My husband and I are looking for a house to move to the West Town area in Chicago, our own house is already under contract and we have to buy before April 13th. I saw the house advertised and arranged to meet the Remax agent Maria C with our agent. She was rude to us from the beginning telling us the price of the house as if we couldn't afford it. She was reluctant in showing us around and sped us through each room telling my husband to hurry even though he has recently hurt his leg. She kept her sunglasses on throughout the house tour and told us we had to leave as she had another showing.

I feel very sorry for her clients the house could easily have been a house we would have put an offer on. Infact we have put an offer on a house we saw the same day.

My husband and I are looking for a house to move to the West Town area in Chicago, our own house is already under contract and we have to buy before April 13th. I saw the house advertised and arranged to meet the Remax agent M. Casciaro with our agent. She was rude to us from the beginning telling us the price of the house as if we couldn't afford it. She was reluctant in showing us around and sped us through each room telling my husband to hurry even though he has recently hurt his leg. She kept her sunglasses on throughout the house tour and told us we had to leave as she had another showing.

I feel very sorry for her clients. the house could easily have been a house we would have put an offer on. In fact we have put an offer on a house we saw the same day.

I was sold some land in Hazlehurst GA by a Remax agent and had asked prior to the purchase about hunting in the area. He told me that there was no hunting there and it was a nice quiet private street. I have all the emails from him stating that there weren't any hunters around there. I bought the two acres and planned to move on it as soon as I sold my home in Florida. It was a while after I purchased the property that I noticed this realtor selling the adjacent property to me and advertising it as great hunting property.

I was furious and called the remax office where he worked and was told by the broker that he no longer worked there. She told me he went to Prudential. He was no longer working for Prudential I found out and was told that he was working for Georgia Farm Bureau Realty. I sent him an email after I saw the 32 acres he had advertised as hunting property and asked him if this property was near me. He didn't know why I was asking about it and told me that it was adjoining my property and to let him know if I was interested in buying more of the land. I asked him why he lied about hunting and he said that the hunting was down the road from my property. IT was actually in my own backyard. He also told me that people from all across America go there to hunt. Is this guy sick or what?

I have every email from day one and it does show what a liar he is. How can he lie to people just to get a sale? The broker that he worked for at Remax was thrilled when he left and she did tell me that she knew all along that he was an obsessive liar but didn't have anything concrete until we spoke. I would think that because he is so deceitful and unprofessional that something could be done to take his real estate license away from him. I wouldn't allow him to sell an outhouse for me. After my last email to him he told me to go find another realtor to sell my property. He also said if I didn't want hunting near me I would have to buy the 32 acres adjoining mine.

I took everything I had in savings and bought this land. I went thru the trouble of getting a realtor to show my property in florida and almost sold my home and moved onto this hunters paradise. I was put out and lost $8,000 I would like to be able to get my money back from this T. Williams but don't know how to go about it.

Remax Allicance Group as the Lease Management Company for the home that we Rent at the above address is refusing to acknowledge, and correct a Mold Issue in the home that has exsisted since we moved into the Property on 09/28/2009. Certified Mold Expection report has been deliverd to them. They have had their own individual company come and certify the same results. No action taken as of today.

A client of mine just called me and said he was looking for my phone number. He said he googled me, and under my name found a report from a consumer that claimed we were using his name on purchase agreements. I must say that this disturbed me very much. I have been in the Real Estate business for 37 years and pride myself in professionalism and a good reputation. I can't beleive that you would put something derogatory on the internet without investigating it first. Would you print something on the internet if I took the time to fabricate a story about another professional, I would hope not. I want to state for the record that I never heard of this person named Marcus from Bedford Ohio, dated 12/14/07. He never called me, if he would have I would have talked to him and assured him that none of my agents would be using his name on a purchase agreement. What sense does that make anyway? If an agent used someones name to submit an offer, and it was accepted, how would we be able to bring it to completion and get paid if we could not then produce this buyer and his credit or funds. I truly beleive that you people should investigate any form of complaint before you print it on the internet. Please remove this slanderous statement from the net. Thank you.

I do not want my reputation tarnished in any way. This could hurt me in doing future business.

My wife and I were making an offer on a house, which the seller accepted except for a few minor changes. He just basically wanted to change the escrow company and add a couple RE/MAX forms. The next morning, we were with our realtor attempting to fax over our acceptance of the counter-offer, but the fax was not going through completely (according to Matthew).

To resolve the issue, we scanned and e-mailed the to paperwork to Matthew P.. He then told us that e-mail was not an acceptable form of delivery and that someone else has just put in an offer on the house. Two hours later, they were able close the deal with the other buyers before we were able to successfully fax over our paperwork. That was very unethical of Matthew P. to do. He was obviously in favor of the other buyers for the reason of them being in house. This way he was able to make double the commission.

They forgot to deposit my good faith funds check for $1000.00 until 24 hours before closing back in June 07. The funds are still in a checking account which she will not release. I lost the home that I placed under contract due to her stupidity, and the funds which have been ordered by a judge to be released. She still has my funds and will not release them.

She hired my us to clean out foreclosed properties and never paid us. The banks (Freddie Mac / Home Steps claim they have already paid her for our work. But she never paid us. There is another agent that still owes us also. Linda owed us $18,700. But the other agent on the account paid about $10,000 of it. Another agent at Re/Max that still has not paid is J. Morris. He owes about $2000. We have the invoice for each property. They have told us the check is in the mail for almost a year now. Please help us.

We have were late on our bills and our credit is ruined. Our credit was almost 800. Now it is in the 500's. Linda told us when she asked us to do this that we would be paid within 3 weeks of completing the job.

we recently bought a house offered by remax. 9 days after closing we discovered the basement walls were pushing in and the realtor and the seller knew this but the disclosure form said this did not exist.we contacted the realtor and told him we needed to meet with him and the seller, we were called back and told the seller said he disclosed everything he had to, and that since we had signed the contract we had no recourse. 2 days after christmas we had a rain storm and the basement started running water from every wall.

Realtor Debbie help the sellers of our home, Bill doctor a contract in the buying of our home. Also lied on the whole disclosure and now we have a lemon home. The crawl space floods and that is where the furance is and that causes problems. The roof leaks, we have a right of way across our land. The house is smaller than we were told it was. We have fixed some of the electric problems the house had and we have heating problems.

Part of the home was finished after the inspection and was never inspected. The two up stairs rooms are the problems. The bonus room was tapped off of the other room and that is why we have electric problems and HVAC problems. This is not the dream home we planned for after 23 years in the military. We are looking at real financial problems!

My husband is retired disabled AF. We paid for about $70,000. SQ.FT we don't have and the house is going to cost us $50,000. plus to fix. The house was $380.00 and we put our life savings into the house and none is left over to fix it. This house is a lemon.

Sarah Athey was the most unprofessional realtor I have ever had to work with. After leasing a home form her, she refused to respond to any issues (including a major flood) with the home without continuous phone calls and e-mails. Her inexperience and lack of knowledge about real estate should be (but probabaly and unfortunately isn't) enough to remove her license.

After a flood in the home, and her inaction to repair damages, she not only illegally withheld a security deposit but then sued to have the carpet replaced due to her own negliegnce. Sarah Athey is the definition of why realtors have a bad name, and from some of these other comments makes me question why anyone would use RE/MAX.

I moved into a house that was for rent on March 22, 2008. Ever since the first day I moved in, I have had nothing but problems, all of which was reported to ReMax Prop. I have had electrical problems, plumbing problems to the point where me or my children couldnt take showers. The house is infested with rodents. I have problems with rats, roaches, termites, horseflies, fleas, and moths. I have reported all this to remax. The exterminator has been to the house at least 5 or 6 times and has not one time sprayed or put down any products to help stop the problems. I have spent money on hotels due to the fact ofd the shear terror of being around rats, not to mention I have a 9 month old daughter and a 7 year old daughter.

I couldnt continue to expose my children to rats and fleas so I had a sit down talk with the realtor from ReMax and he stated that whateva it took for me to be happy even if that included giving me my money back. I wrote a letter stating that I would move out but I needed the money that I gave to move into the house. I was informed that a walk thru needed to be completed by the realtor, after the walk thru I was informed that I would only get back my security deposit of $900, after paying over $2000 to move into the house. I have had to incur hotel costs and costs of buying rat traps and roach spray and flyswatters and was not once reimbursed.

After the realtor found out I wanted to move no further actions have been taken to get rid of the rodent problem. Now the realtor stated that I must sign a letter written by the owner before I can get my security deposit back. The only thing I asked for was my security deposit and one month's rent in order for me to move elsewhere. If i dont sign the letter which by the way isnt even on a letter head then i dont get anything back. I am a single mother with two small children and I am being taken advantage of. I would really like an attorney to review this. Me and my children are currently residing in the home because remax has left us no choice. There is still a rodent problem in the house and my children are terrified to live there. We all sleep in one room witht he door closed.

JW handled the short-sell of my home. At closing, my husband and I were told we were responsible for the $350 fee to purchase a 1 year warranty policy for the buyers and this money would come out of the $1000 seller incentive money my lender offered to us if we sold the home within 90 days. After closing, I received a check for $150 vs. $650. When I contacted him to find out why I was receiving less than agreed upon, he stated there were other fees we had to pay.

He did not represent me or my husband professionally nor did he disclose all information to us prior to signing our paperwork. I contacted the title company who handled the closing and they informed me that JW was fully aware of which fees the Lender would pay and which fees I was responsible. He lied to me and my husband.

We have lost our property based on lies. My husband and I decided we were going to keep the property since the mortgage decreased by $200 if we had to pay any additional fees in order to sell the house. We specifically asked what the final amount we would have to pay was and he stated $350. He lied to us and now we have lost our home. He was eager to sell our home at all costs in order to receive his $3500 commission so he did not disclose information to us that would possibily change our mind with the sell of our home.

Carla Morgan is a licensed Real Estate Agent that is in charge of property management for Re/Max. My family and I rented one of the properties that Re/Max oversees. We were required to sign a walk-through before receiving keys to the property. Upon entering the property we made corrections to our walk-through (the walk-through said the carpets had been shampooed and they were not). There were other problems as well: Five electrical outlets did not work in the kitchen, and touch up paint did not match, and the downstairs bath was dirty. In addition to submitting the revised walk-through we requested in writing that Re/Max fix the electrical problem and supply us with touch up paint. We never got a response. Shortly before giving our notice to vacate, my son turned the light on in the laundry room. The switch that he touched arced, shocking him and subsequently knocking out power to the whole kitchen, laundry room, dining room, and garage. The breaker was tripped. Upon my husband resetting the breaker, it would trip every time that the laundry room light was turned on.

We called the repair number and petitioned in writing for the problem to be fixed. We heard no response. Before vacating the property we requested an initial walk-through before leaving the property. This is a provision that would allow us to correct any problem before leaving; thereby, protecting our deposit. At the time of requesting the walk-through I also asked again about touch up paint. Carla told me that I would have to take a 1x1 inch piece of the wall out and have it matched. I did. It did not match. The paint rep said that I would need to know the brand that had been used. Carla never returned my phone calls.

A Re/Max representative never showed up for an initial walk-through before we vacated. Upon moving out $1237.18 was held out of the deposit. The charges included: Carpet cleaning (carpets were not cleaned upon move-in), troubleshooting breaker for lights not working, paint, drywall damage, dump run for trash, and cleaning. The remainder of my deposit and an itemized list was not returned until almost 60 days after I had moved out. I called Carla and requested receipts because I was suspicious mostly about the dump run. I reminded her that the law only gives allowance for 21 days. She became hostile and would not speak to me. Carla never sent receipts. She did send two invoices. One invoice was for carpet cleaning and the second invoice was for all of the other charges. The second invoice is from the Steward Corporation.

They charged a total of $765.00. (I was never provided receipts for the paint and the dump run. Carla said we had left things that needed to go to the dump. I don't dispute that we left things. In fact, we did leave brand new camping equipment in one of the high cupboards in the garage. It was evident that it was new. No one bothered to call us to see if it was intentional. I have a hard time believing that it was taken to the dump.) I did some research and found the following information.

The Steward Corporation lists on the invoice an address that belongs to a UPS store. There was no phone number on the invoice so I looked one up. I had to use the reverse directory and use the UPS store's address. The phone number had been disconnected. I went to the California Secretary of State and found out that the contact person for the Steward Corporation is a licensed Real Estate Agent, Judy Shamblin, who works for the same company(Re/Max)as Carla. She works at the same address, just a different suite. The suite numbeer is 410.

Loss of $1237.18 and several hundred dollars in unused camping equipment.

I am trying to get this realitor to stop using my name for puchase contracts in Cleveland Ohio. I have left a message for Tony ( the realitor) and Gary Golem (the broker) but no one is returning my calls. Please help right away, I have a feeling that there are hundreds of offers in my name and no one has asked me for earnest money or talked to me at all.

I was sold a house, I am a first time home buyer, I was never told I had to have the home inspected, I was only allowed to come into the home one time, the first time I was shown the home, I have been in here approx. 5 weeks, and I have had to have the kitchen ripped out, the house re-wired, and only one of the three bathrooms in the house are operable. I complained about one of the bathrooms, hours after closing, and no one has given me any feedback. I had an inspector come and was told that the bathrooms have to be completely ripped out , including ground work, because the sewer has a problem. I am so hurt and dissillusioned, and the realtor won't even speak with me. Please help me, I never met the so-called attorney that closed on my house until the day of closing, that was my second time speaking with him.

I have had to take out 2 loans, one for the electric, and I have lost money on two plumbers trying to repair the bathrooms, only now to find out that the damage that was done, was not done by a licensed plumber, it was done by the owner or self, so therefore, that is why they did not give me a inspection on the house prior to me buying it...The toilet is over 16 inches from the wall, if you sit on it, it will tilt, the shower and the sink and the toilet are all connected to a 2 inch pipe, with no air vent at all, that is why it is not flushing...one plumber suggesed it might be a sewer problem, that is why they sold the house. The wiring on the house, was self done, half of the outlets worked, the other half didn't - therefore I had to rewire the entire house. $2500.00 This is my worst experience I have ever had in life.