Pulte Homes

We purchased a new home in the Fairhaven subdivision in Schertz, TX. After two years, it was evident that the home is sliding downhill and tilting at an angle. We repeatedly contacted Pulte who sent a engineers out three times over a period of one year. Each time, the settling had increased. They stated that the 4 inches difference is within normal limits and does not need to be repaired. Other homes in our subdivision have horizontal cracks and splits in the foundations. Pulte patches these and they recur within several months. Some homes have been patched as many as three times. This builder needs to be stopped.

Because the foundation bricks were not structured correctly, every room on the backside of my house leaks. Also, major portions of the roof, where we can see daylight through the leaks, have caused major damage to the ceilings in the following rooms:

6. 2nd floor master bedroom

I bought this home as my retirement to settle down, finish raising my family and live out the rest of my days. What has transpired over the course of time since I bought the home is more than reasonable costing home repairs that are not normally a part of standard upkeep of a home. I believe that these things can be linked to the builder. Only the builder could have prevented these structural defects that affect the house. The cost of fixing these repairs overwhelms my retired fixed income. The longer things go unfixed, the worse the second and third effects get. The plastered drywall ceilings were not meant to hold water.

Leak in master shower and cracks in guest tub upstairs. Upon the Pulte representative reviewing, they said that the incident in both cases are related to abuse by the homeowner. The master shower has a small tiny tiny chip that isn't really visible to the naked eye. The cracks in the guest tub appear to be stress related. Both bath areas require the use of a flash light to see the chips and cracks. They are not visible with a naked eye.

Pulte will not honor the leak we experienced thru the roof in our kitchen/dining area or in the office area. We are expected to pay for fibertglass repair in both instances. They will repair the water damage to the drywall and repaint however which doesn't make sense if they don't repair the initial issue. We know that a neighbor 2 doors down is having the same issue but much worse as it has ruined an entire room and roof in their home. I will be checking with my other neighbors to give them a heads up and how to tell them what to look for. My guess is that we are not the only two house in our sub-division with this problem!