Complain about a product or service

Prime Builders

Prime Builders of Countryside IL (03/31/07)
I recently saw a complaint concerning my company. I feel that my side of the story should also be available concerning this complaint. The complaint has numerous discprenecies.

Steve of Lagrange IL (06/20/05)
We purchased a new home and closed on 9/03. We did not move in until 4/04. Since are move-in we have had leaks in our basement which the builder refused to take care of. A plumber informed me that there was building code violation re: a toilet installation. During our 1 yr warranty period we complained of cracked grout in our masterbath, this was fixed in a makeshift manner and then in 3/05 I came down in the morning to fine water cascading into our kitchen from the master bath shower. The builder will not and did not return calls re: this since we were passed our warranty period.

A repair was initiated and it was found that the shower was improperly installed and was leaking for more than 1 yr.The project to repair will cost in excess of 10 thousand dollars. I find it reprehensible that a home which cost over 900000 dollars should have these problems.

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