Maronda Homes

We purchased a home from Maronda Homes in Aosta Valley in Walton, KY. Our basement has flooded 3 times, and Maronda has tried to fix the problem, but cannot. We have large cracks in our walls, and waves on our floors. Maronda does not stand behind their product. We had a community get together with other Maronda homeowners that are fed up with Maronda, and their lies that they have been told by Maronda on fixing their problems. In our community alone, we have 8 Maronda homeowners that would never purchase a Maronda home again. We did not realize until we moved in, how bad the home was put together, and how cheap the material they use.

They promise you the best, when you purchase your home, but when time comes that there is a problem, then you see what materials they use, and how cheap the home is built. Please take this as a warning, and think twice, and shop around. Don't settle with a problem you will have for the rest of the time you live in that house. Shop around, and don't let Maronda fool you with their cheap product.

Cleanout cap/plug not installed properly and was never glued to adjoining pipe which would create a seal. Adjoining pipe was cut down the middle. Not sure why and it was not glued to in-ground sewer. The unsealed, unglued cleanout left a void causing vegetation to grow inside sewer, resulting to a major stoppage and backup inside home. Cleanout are installed after sewer inspection and must be in place for final inspection. They are usually below elevation where only the cap/plug is visible.

I wanted to update everyone on the home we purchased in September 2010. Since my last post, we have gone around and around with Maronda concerning the numerous issues with the home. They did come out a fill in the holes in the yard but that is it. The screens they said were replacements and the correct size still are not right. We can't open our windows because bugs can get in. We have large cracks in the load bearing walls. The cabinets have pulled away from the walls in the kitchen and many of them were damaged during the building process. Maronda damaged our mailbox so it is difficult to close. The toilet in the master bath rocks and the tile has cracked in several areas. 3 of our exterior doors are warped and water comes in under one of them. The stucco is coming off around the windows and the excessive amount of caulking used has pulled away.

From what we can see, not expandable foam was used to fill in the large voids. The window sills on 4 of our windows are short and the gap was filled with caulking which seems to be their solution for everything. We can't turn on our lights in the screened porch without tripping the breaker. We can't have on a few lights or the breakers trip. When we had the home inspected last summer, we were told that Maronda over loaded the circuits and this needs to be fixed. Who puts all the family room and kitchen outlets, screened porch, nook, master bath and hall bath all on the same breaker? We were told numerous times by our sales person Rebecca that we would have a "Super" energy efficient home with lots of insulation. Well, in order for insulation to work, it can't be depressed. The insulation in the exterior walls was placed between 1" furring strips and not even 2x4 studs. The home is hot in the summer and cold in the winter.

Anyway, we were told back in August 2011 that Maronda would fix all of the issues we have. Here we are, January 2012 and nothing has been done. Jerry, their repair person read an internal email where their previous repair person said I was difficult. It is my home and of course I am going to be difficult. I want it to be built correctly. We have been given excuse after excuse and they have been less than forthcoming. When I requested a list of contractors, their license numbers and the materials used to build our home, I was told by Cynthia that she did not have access to that information and I had to contact my local municipality for the information. I find it hard to believe that nobody at Maronda, the builder and selling of the home has a record of what was used and installed by whom. We regret ever buying this home and I think it's time to contact a lawyer.

I cannot believe that anyone would purchase a Maronda Home. They must not have ever watched one being built. The walls are pre-fab with the windows already in the walls. They use the cheapest wood and their centers are either 18'' or 20 ''. They look like square boxes with no character. I bought a Maronda home last year and could kick myself for not looking around. My home has water problems everywhere in the home. My basement has flooded three times, and their service is the worst I have ever seen.

It was only during my first warranty call that I have seen how bad the house was put together. Please everyone that is thinking about building a Maronda Home, check out the complaints. Look around. There are many builders out there. Please don't make the mistake that I made. Go look at a Maronda home being built before you buy and please compare their building materials to other builders.

I bought a Maronda home back in 2005. Since then I have had several issues that seem to be a recurring problem with many people who own a Maronda home. I have water seep through the floor after heavy rains. I have had my foundation settle and while placing tile down, I found cracks in the foundation of the kitchen. Since laying tile, the foundation has settled twice more, cracking the tile in the kitchen. I have had water coming through the light switch and telephone hook-up of the kitchen. Then, today, I noticed a dip in the roof by the back door.

Further inspection revealed the wood under the shingles was rooted out. This house is not even ten years old yet. I am not sure I can do anything or if someone can lead me in the right direction, but from the sounds of it, Maronda has done some poor work and I am the victim of it. If someone could lead me in the right direction for help in what to do, it would be appreciated.

My wife and I purchased the house in Oct of 2009. The house was built in 2008. In the fall of 2010 we noticed stains on the ceiling from what appeared to be water leakage. The Maronda people came out and painted over the stains and told us to wait and see if the stains come back. About two months ago we started seeing mold forming near the same area where the staining occurred. After calling Maronda, I was informed that no record of them ever coming out to treat the original stain was found and the serviceman who did the repair was no longer with the company. I was then told the house only had a one year warranty. Any repairs would have to be taken care of by me. $225,000 for the house and only a 1 year warranty? And now I have to pay hundred of dollars in repairs? That's unbelievable!! What a crummy company! I will be filing complaints with the state and the BBB for sure!

We have had so many issues with our almost 8-year-old home. My husband said to them that we didn't just get a lemon that is what you sell. I have tried a class action lawsuit but no one will take it on. I have not signed off on my 6-month inspection. It has been 8 yrs, everything from the wiring to the plumbing to flooding. It's because the concrete slab the house is built on is under the ground instead of being visible. Please help. I need any help or info. What can I do? We even have a neighbor that is unable to get home insurance because of all the cracks in his home structure. If you have any positive feedback or help, please email me. Thanks.

This is a follow-up on the plumbing issues, now almost four months later, only after I filed a BBB complaint about the plumbing and replacing the carpet that was torn up per a Maronda employee and me calling and calling the carpet place. They finally sent someone out to piece mill the pieces that were ripped out due to contamination from the toilets.

When I say piece mill, it looks like a patch work quilt. The carpet is not the same color and clearly visual to the eye that it is pieced together. You can see the seams where it was glued and it is in a highly visual area when you first walk into our finished family room downstairs that we paid Maronda thousands of dollars to do.

Talk about cracks, there were so many cracks all over the floor. Of course Maronda assured us that this was normal and nothing to worrying about. Prior to this home, I lived in a 50-year home that had a cement floor and it had no cracks in it.

They really should be put out of business. They are stealing money from the people and giving them garbage in return. I would love to file a suit against them for all the emotion duress they have put us through trying to get them to fix things they say will get fixed prior to taking your money.

If you buy Maronda, you are buying poor quality workmanship. They use only Mexicans for their work. Customer service, what a laugh. It has been a fight and more fights since we bought this house. Now we have to worry every time we use the bathrooms--is this going to be the day it floods our basement again? They call their toilets water efficient. How are they efficient if you have to stand there and hold the handle down and use more water to do the job? It is costing me more water now than when I had bigger toilets in my other home.

Isn't this false advertisement on their part? All I can say is, buyer beware if it was even touched by Maronda.

My husband and I purchased a home from Maronda in January 2008. Being from Chicago, we flew down to Florida to do a walk through before closing. We were promised by the supervisor that everything would be done. When we moved in, nothing was completed. We put together our list for the six-month inspection, and were very surprised at how they handled it. Our yard kept flooding. There were lumps under the tile in the bathroom floor. Stress bearing walls had large cracks. Walls were bowing. The inside doors were sticking out, and there was a crack in the foundation from the garage far wall, all the way through the foyer and living room to that outside wall. It was a battle to get these things fixed, and it took over two years. Of course, Bonded Builders was involved; they sided with Maronda that this was not their problem. I was informed that even though the crack in the foundation was over 1/8 inch, they would not fix it. It is because it is not affecting the tiles--this was their reply.

Well, when the tile started to get holes in it (because of the sharp edges of the crack), and the whole floor loosened and rolled up, it got fixed. The lumps under the master bathroom floor were Spackle that was dropped, and never cleaned up. It was tiled over! Their solution to fixing this was to cut a piece of tile out, clean the Spackle from the floor and patch the floor. If I didn't want to see the seams of the patches, they would be glad to caulk the seams. Are you kidding me? What a bunch of butchers. The tile installer refused to fix it this way. He said that either he fixes it the right way, or not at all. The carpet was pulled back. We found that the sub-floor was cracked, rotted, and large chunks of the wood were missing. So, when you walked on the floor, you keep on stepping in holes.

The new issue is the carpet is falling apart. All of the seams are splitting; there are bald patches where the fibers pull out when it is vacuumed. I had called the manufacturer as instructed by the homeowner's manual. I was informed by Shaw Carpets to get in touch with Maronda; get the name and phone number of the carpet place that they had purchased the carpet from. The company that installed the carpet needed to come out; inspect the damage, and contact the manufacturer. This is so that they could determine if it is a defective carpet or just an installation problem. They said that Maronda will not give us that information.

We filed a complaint with the Better Business Bureau (BBB)of West Florida. Maronda's response was that our three large dogs (that we failed to mention) were causing the problem with the carpet. They have seen, and people who work for them have seen our dogs urinate on the carpet. We leave feces on the floor, and we allow our dogs to do this! Since when is a Pomeranian a large dog? According to them, it is the reason why our carpet is splitting, and it is our p[problem. This is a bold-face lie. I can't believe that they are going to stoop this low because they know that they use inferior materials for these homes.

They have no problem taking our hard earned money and giving us a pile of crap for it. They should not be allowed to build homes. They should have their license taken away, so they can't rob anyone else of what they work so hard for. It is a shame that so many are in the same situation with Maronda. I would like to know why nothing is being done about it. Why are they allowed to continue to stay in business? I am fed up and feeling heartbroken knowing that this was to be the last home that we bought. Our retirement home (and all it really is) is a piece of poorly built garbage.

If there is anyone out there that is as angry or heartbroken as I am, and can help? Please, do. Maybe there needs to be a class action suit against them; to either get our homes fixed, or stop them from building such poor quality homes. I would never live in another Maronda home even if they were the last builder on earth-- not even if I was given a Maronda home. Maybe they should buy back all the homes that they refused to fix.

We not only have plumbing problems with our less than 1-year-old house. We are still waiting two months later for them to come out and replace the carpet they authorized another company to tear up. We had a contractor come out to measure our countertops for granite and as the guy was there, he mentioned how unstable the floor felt to him and had they seem to give a lot when they should not, you guessed it. It has very poor bracing and flooring put down in the kitchen and who knows where else, just wanting for the floor to fall through and hurt someone. I cannot get them to come out and fix anything since our plumbing flooded our basement three times already. We were putting up the back splash on the kitchen walls and we could see as we pressed lightly, to make sure they got a good fit, that the walls were not supposed to be behind the drywall and you could see them bow inward.

So of course no fix from Maronda since they are not going to come out and redo them correctly. We are careful about pushing on them or putting anything close to them that may break the wall. How sad is that? We put all our money into building this house and it is a piece of **.

This is what happened after our very first shower in a new home construction. We moved in on the weekend and that Monday morning after a shower we went downstairs to our newly expensive finished basement to find sewage backing up into showers stall and flooding our basement floors with bacteria and waste. Now months later it has happened again and we have not lived there for a year yet. I have been fighting with them to fix the problem properly and to put down new carpet. They just keep saying it is our fault and we are using to good a brand of tissue paper. We only lived there for one day the first time and 7 months the second time and 3 days later the three time. We do not put anything in the toilet that should not be put in the toilet and if they are water effecient toilets and we have to flush them more then once to make sure we use enough water, then is that considered false advertisment on their part??

My wife and I bought a Maronda home less than two years ago from another owner.

The inspection didn't reveal any huge deficiencies like walls being out of square or drywall and trim work done poorly. The house was never painted on the interior so it still had the original flat paint. After we started doing some renovations, I began to notice how poorly the workmanship was. There were 2x4's with one nail holding them in place at the top and bottom, holes in the walls covered with light fixtures, bi-fold doors that barely fit in the tracks because the frame was built too big so the doors kept coming off. The driveway was the only one in the plan that was never finished with a top coat (not a deal breaker or at least I thought). I noticed in the driveway an area that was sinking approximately 15' out from the garage and the width of the DW. It wasn't bad at first but it looks like a roller coaster.

I contacted Maronda and explained to them the situation and checked if there was anything they can do, as we weren't the original owners. They got back to me and said "No, you are on your own." (exact words)

The house was only four years old at that time and they would have had a better thing to say than that. Well, needless to say, more has happened to the house. The hardwood floors which they told us to be "true" hardwood was in fact a 5/16 engineered hardwood. We found this out after a power outage. We noticed our floor starting to buckle in the kitchen so I tore it up. The ** used plastic as an underlayment instead of using the proper material made specifically for the floor.

After tearing the whole kitchen floor up, I noticed that none of the sub-flooring had been nailed done but instead glued. Yes, you heard me right, no nails! I renailed all the osb and laid down new porcelain tile and wouldn't you know the floor shifted and cracked 15 tile! Had I known of the issues with Maronda homes, I would never have bought the house.

There are still things today that I am finding as I renovate; the cover-ups are horrible. How can they still be in business after all I have read recently. Windows leak because of no flashing or j-channel above, a storm door that leaks because it was not installed properly, and to top it off, I recently built a new deck addition and after taking off the lower portions of the siding to install the ledger board, there's no house wrap! I'm sorry, they did use it but it only covered the sill plating and ban board. Don't get me started on their backfill around the house! Rocks, metal strapping, bricks, lumber, you name it, I found it!

I filed a previous complaint about my basement being flooded . my question is if Maronda is advertising water efficient bathrooms to save on water and i have to hold the handle to flush longer to do the job then isn't that false advertisement Quote from email from Mr. Hoffmaster " 2)

When flushing the toilets in the home the Messer's should hold the toilet handle down for a couple of seconds longer to allow complete water flow that would push all waste and paper products through the drain system. (With "low flow" toilets there is approximately 1.6 gallons of water used per flush and holding the handle for just a couple of seconds enables the entire 1.6 gallons of water to be used per flush.)"

My husband and I were interested in the Mallory Square development in DeLand, FL and had filled out a partial loan application online. We saved what we had completed, and held off on finishing and authorizing a credit check to have more time to think through our other housing options. My husband received several reminders through e-mail reminding him that the application was incomplete. The next morning, I had checked with my online credit monitoring site and was shocked to see that a loan officer that neither my husband nor myself had spoken to or authorized him to pull a hard inquiry of both of our credit. Upon contacting this loan officer, he stated that he had enough info to check the credit because it was 3/4 of the way done, and had the info needed. Hello. The application wasn't submitted for review and absolutely was not completed in entirety!

What kind of scam is this that they're able to jump to point C without having gone through A or B? Absolutely outrageous. There was a total lack of professionalism, it felt very 'wham bam' without the "thank you ma'am, " and left a sour taste in our mouths for their very premature, self-serving invasion of our privacy. My husband and I had not even seen the inside of a house yet, much yet made a decision to buy. I'm grateful that this is as far as we've gotten invested with these clowns, as I'm sick to my stomach at the injustices that have been inflicted on these homeowners. I hope that they're able to find a resolution as nobody deserves to be taken advantage of and then saddled with a headache the size of a house. Shame on this company!

We closed on our new Maronda Home in September 2010. We have had numerous issues with the home. All but two exterior doors have warped. Maronda wanted to replace only the door itself and not the frame. Tile was installed over a crack running across the hall without using a crack isolation membrane. The windows are too small for the openings and excessive caulking was used to fill in the void. The caulking is now pulling away from the stucco and in some places the stucco is peeling off. None of the window screens fit correctly even after Maronda replaced them.

We have cracks in nearly all corners. Maronda's idea of repairing them is applying caulk. Many of the window sills do not fit and were filled with caulk. Wood baseboards to not sit flush with the walls leaving in some cases a half inch gap that they filled with caulk. The cabinets are pulling away from the walls. Shims have fallen out and drawers do not operate properly. The toilet in the master bath rocks. Grout continues to crack in several areas of the home. Forget using several items on one circuit because it will trip the breaker. There is no insulation over the garage or screen porch which both are open to the rest of the attic. The lawn was installed over the sand and no top soil was brought in.

Maronda has left 2 holes in our yard and never come back to fill them. They damaged our mailbox and will not replace it. I have taken several hours off of work in an effort to get the repairs complete without success. Maronda is refusing to do the work when it is convenient for us (after 5 or on the weekend). We are their customer and they are doing nothing to correct the problems. We have not lived in the home during a bad storm and I am terrified of what will happen if we are already having so many issues. Legal action seems to be our next action.

We were going to build with Maronda homes and we were dealing with Jack **. We had paid $250.00 towards a $1,250.00 deposit. We then made a joint decision to go with another builder who had a much smaller deposit and could build the house in a shorter amount of time, allowing us to not have to go month to month and pay a larger rent payment by doing the month to month. by going with the other builder, our home will be finished middle or late august and we will only have to stay for an additional month and our present location. Instead of having to stay here until end of October, therefore, costing us additional monies, when we have a builder who can get the house we want for a lesser down payment and have the job completed a lot sooner. We have been requesting to get our $250.00 back for a week now and, still, no no avail. All we get is push back. The salesperson we were working with is Jack ** and the builder is Maronda Homes.

Bought my home in 2008. Lived in the home for over two years now. Home will be 11 years old in Nov (built in 1999). Did not realize until after we moved in that the floors creeked and squeaked very badly in every room in the house. There is and area on my floor in the master bedroom where there is so much give every time we step. I am almost afraid that we are going to fall through the floor, right into the garage.

Every time the toilet is flushed on the main floor or if any water in used in the house, you can hear the water running through the pipes under the floors in the kitchen (which makes it very noisy in my house). The materials used in this house is nothing short of sub-standard and I am sorry I bought this home. When the initial home inspection was completed, the inspector noted that the builders did not completed the garage correctly because of missing materials. So now, I have to spend money to complete a job that the builders should have completed in the first place. No more Maronda homes for me.

My husband and I are first time buyers and were interested in a Maronda home. So we meet with Jeff. We did a walk-through on a home that we liked very much, gave him all of our information to get the process started. We waited and waited and there was no answer, so we called and called with no answer back. So, we went to another Maronda house specialist and resubmitted all the information again. She had informed me of the policy that if you start out with one realtor, you would have to wait 60 days or if the current realtor can say okay, she can take them over. When I called her just to check, she informed me that Jeff had called us but we still haven't heard from him yet. I just feel like I always was uneasy about purchasing a home and as soon as I get the courage up, I get shot down with the run around games and the "he said and she said". I'm not happy with Maronda homes at all. My husband and I will be looking elsewhere to purchase a home. So, for the first home buyers, good luck because we didn't have any luck but don't give up. Your dream house is out there somewhere.

My new home called for 4-ton AC unit. The air handler on the inside of the house stated 4-ton. The AC went out and we discovered that only a 3.5-ton was installed. Due to estimates by several companies, we have found that the house should not have passed inspection. AC ducts were not properly installed, air return system were not done correctly. Of course, we can't get anyone at Maronda directly. Two small units have to be replaced at $5,000.00. The closet that holds the inside unit has to be corrected at $150.00 they put 1/2 of a door and hoses which can't be reached for repairs and maintenance.

OMG OMG....cracks in ourside walls but was told not their problem. Dry wall falling off walls in house, told not their problem...moldy trusses... told they look okay...now SEPTIC! we had a vokcanic eruption in our bathrooms! Professionals from septic co. stated builder defect that house built too low and piping installed incorrectly. Now what?????????

I built my home and moved in on May 7,1991. After a short period, there were many plumbing problems which I never signed off on at the year appointment. I was not fortunate enough to know that there was a class action lawsuit and that I qualified for windows and plumbing for my home. And I was very upset being a widow. After only 3 years, I tried to get in on the class action lawsuit for my siding that I did know about, and they kept putting me off until all they had to pay me was $2500 to replace my siding that was defective from the day my house was built.

I am very upset that I was not notified about the plumbing or windows, because now, I have to deal with very costly repairs that would have been taken care of with these class action suits I was not aware of unfortunately.

I now have to replace my waterline, and my house is not that old because Maronda put in inferior pipes and none which is copper, which I believe was code at that time. My Boromy windows are a mess; I finally did get my siding fixed last year but had to remortgage to do so. I just remarried within the last two years, and it isn't fair that now, all of a sudden, everything in the house is falling apart. I will be 60 in May. What a birthday gift.

My wife and her sister bought the house in November 2006. Replacing the carpet floor in her son's room in 2009 we discovered a crack in the floor running the length of the house. This afternoon, I was removing the cabinet above the stove and found that it wasn't anchored onto the wall. The other cabinets in the kitchen haven't been attached to the wall either! They are just pushed very tight together and screwed to each other from the sides.

We closed on our Maronda built home in Pataskala, OH inJuly 2008. Shortly after moving in, we noticed a ridge on the floor that ran from the foyer back to the eat-in area of the kitchen, which is from front of the house to the back of the house. Over the next few months, the ridge became more apparent. We brought this to the attention of the construction manager, Lou **, during our 6 month inspection.

At that time, the ridge had grown to nearly 1/2 inch. Initially, Maronda tried to say that this was within their building specifications! After some arguing, Maronda later attempted to fix the problem by ripping up my floor and rebuilding the floor joists adjacent to the one that had sagged due to over-loading in order to taper the ridge to be less noticeable. We had to live with our refrigerator, freezer, stove, washer, dryer, kitchen table, and everything else from the kitchen and laundry room, in our family room for four days while they tried to fix the issue.

They did not bother to hang any barriers to contain the saw dust generated by the saws and sanders, so it took us a week to clean up the mess that the workers made. The vinyl floor was reapplied, and two weeks later, it began to peel up. They had to come in and remove all of the flooring again! This was two more days of kitchen appliances in the family room. I am now on my third vinyl floor and it is coming apart at the seams! I was told that Maronda would come back and add supports under the sagging joist to ensure that it would not drop any further.

One year later, that still has not happened. When they tore the vinyl flooring out of the foyer to repair the ridge, we discovered water damage to the sub-floor, baseboards, and drywall around the front door. Upon inspection by a professional home inspector, it was clear that we had no flashing above our front door which is not under roof! We made Maronda aware of the problem by showing them the damage and the inspection report. They seemed very willing to remedy the problem for us. One year later, and several phone calls, that also has not happened.

The home inspector also discovered about 30-40 holes in our shingles. Upon inspection, it was clear that the holes were from the pump-jacks that are used when the stucco, windows, etc. are installed on the exterior of the house. They nailed the plates through the shingles and did not bother to replace or repair them once removed. This was also brought to Maronda's attention at the 6 month inspection. One year later, there was no action.

It is clear that Maronda builds inferior homes by using inferior materials and building practices. When someone tells you that Maronda cuts corners, take it to heart! We thought that the cosmetic things would be where they cut corners like vinyl flooring, carpet, cabinets, counter tops, etc., which we could accept and upgrade at our leisure. Unfortunately, it is also the bones of the structure that are inadequate like the floor joists, HVAC, windows, roofing, etc. These items cannot be corrected without serious demolition, inconvenience, and expense.

We have been forced to consider legal action against Maronda. The great deals that Maronda offer are no more than scams. In my opinion, they are being allowed to victimize potential home buyers by not disclosing all information prior to contract. Why won't they show you floor plans until after you have signed a contract and placed a deposit on a home? Because they are worried that you will see the potential structural issues that exist in the house!

Don't let them tell you that they don't exist until you sign a contract, they are the same floor plans that many other people have had built! Ask for the plans to a previous build that matches your floor plan. Why won't they give you a copy of their building specifications? For the same reason, they don't want you to know! My advice to anyone considering a Maronda home, whether purchased or built, use someone else, anyone else! If you can't resist the "great deal" for square footage, protect yourself. Get the floor plans from Maronda prior to signing a contract or giving a deposit, have the plans reviewed by an outside party, and force Maronda to document in the contract that any issues were presented and understood at contract signing.

Consider hiring your own part-time construction manager. Meet your manager at the site every few days for a quick walk-through to review the construction. Any issues that they see can be presented to Maronda before they can get them hidden. This may cost a little money, but you should be able to afford it because of the great deal you are getting on the house! Insist on a copy of their building specifications. It is important to understand that you are going to get what they consider to be acceptable building practices, which, if you are on this site, you may have already figured out are less than adequate.

My family has invested everything we have in a property that will never be anything more than a "Maronda built home". The reputation of Maronda's building practices, warranty compliance, and general craftsmanship will never leave our home! We will suffer the consequences of this when we try to re-sell the house in the future. This is another case of too good to be true. We should've known better! And now you do!

i called them because this house was only built 3 years aga, they advised that any plumming issues will have to be paid for, it is not covered. I now have to file a claim with my insurance company. this is very time consuming as i now have to replace the ceiling in my son's room, the carpet and also fix the plumming in the upstairs bathroom. I can't believe, we have this much problems for a new home that was only built on 12/2003

Calling Maronda's phone (on the contract) -no one picks up the phone.
Left a message.
Left a message on there web site.
4 hours passed-no one eighter called back or sent an imail to respond.
I've read plenty of other consumers complains.
Maronda acts like a "Host company".

Class action in Fl "a must".

I have a Maronda home built in 2003. During a rough hurricane season, the rain was beating on my three front windows on the upper floor. The rain seeped through our stucco onto the carpet. The windows were still intact and did not get wet. Our carpet in the master bedroom was soaked. We had to pull it up and use a wet dry vac to suck up all the water. The downstairs areas never leaked. Maronda came out (after we called the Vp office and threatened to call our local news station) and could not find any holes. They also came out to inspect some our neighbors houses that leaked too. They told one neighbor that even though his house leaked from the foundation; they could do nothing due to his fence being attached to his house. How would all the water seep through just on the floorboards?? We also had the bathtub leak to the downstairs sealing. My spouse and I wake up everyday with a headache. My four year old has frequent nosebleeds and is constantly stuffed up. When we pulled up all of the linoleum downstairs there was mold all underneath it by the two doors. I dread and can't afford to pull up our carpet and linoleum upstairs.

The company applied stucco to the house without the master bath window installed. Once the window arrived the stucco had to be cut for the window to fit. The patch, done the day before closing, looked like something a 6 year old did. Stucco was slopped on and then painted. Four patches later it still looks unprofessionally done. Now we are not getting callbacks and the construction manager is dragging his feet to make a decision on how to proceed from here. I am not impressed with the way this has been handles at all.

We bought the Sunbury Model spec home almost 7 years ago, though it was built in 2001. The issues I have with my home is the water seeping through the baseboards in my formal living and dining area and the family room when we have a good,hard rain, especially during tropical storms; water also comes through the front door during a hard rain. My next issue is the subfloor squeaks upstairs in the master bedroom and on the stairs. My son's bedroom has a subfloor area that dips so I am scared it may fall through one day. We were told the squeaks were normal and Maronda did nothing about it during our 6 month inspection. I didn't know about the water invasion until we went through our 1st hurricane in 2004, which brought a lot of wind and rain to Jacksonville. Other than that, I still love my first home by Maronda

I can't believe that we have made an investement in a property that passed state and local inspections that isn't really built to code. Even more disappointing is the fact that I hired an outside inspector whom didn't notice the issue either. Water damage to door and flooring 3000 out of pocket expense to replace dooring

Dec 05- March 06 Maronda homes constructed home and at completion trying to pass plumbing inspection had a leak somewhere. Drill homes in slab and tried to find leak along all of plumbing through out entire home. Did not find leak so went to next step where they cut out about 15 inches in width of slab through out entire plumbing of home to find leak. (Have Pictures). According to Maronda leak found and floor was repaired.

May 2006-moved in. August 27 2006 Had 6 month inspection. Still have inspection form. Multiple Items list but biggest concern is crack on slab showing thru floor. Water in around front door when it rains. Crack in garage floor coming from main crack in kitchen living room area. August to November 2006. Besides fixing items from 6 month inspection they were dragging feet on floor. VP had been to home several times regarding floor and supervisor multiple times and October 19th had there engineer out KSM Engineering. (Have Report) for process of repairing. Floor still not fixed where cracking was spidering into different directions and really showing through floor and slight uneven.

November 2nd 2006. Had Certified Structure & Foundation, Inc out to probe soil compaction. Reports states differential settlement between east and west halves of the building resulting in narrower center portion of the slab between the garage depression and rear of porch. ( Have Report ). Have recommendations of pressure grout and pin-pile for a fee. In vicinity of slab that was removed which was cracking? November 29, 2006 Bonded Builders responded to letter and came out to inspect home. Said it was shrinkage crack-(Have Report) made recommendations for repairs since crack was showing though finish on floor.

December 2006 Maronda finally came out because of Bonded Builders involvement. They floated slab in kitchen and living room area to conceal crack in floor. Caulked crack in garage and replaced flooring in entire area. Jan 2007 to August 08 Had about 12 months or so with crack non-visible in home. In last 8 months progressively getting worse again. Crack spidering off again in different directions in home and level starting to change on floor. Crack following cut outs in floor from prior removal for plumbing concern. Also still having water getting into front door area during regular rain events but getting into block and showing on exterior.

Also water getting into drywall. During tropical storm Fay had water get into home in Master bedroom 2ft off of east wall with no windows that ran through master bedroom closet and master bath. Water was coming out from floor under sink in master bath. First event from water getting into this side of home. I pulled back carpet in area and water seemed to be coming front cuts in the floor from plumbing which are visible on floor and not sealed in this area. (Have Pictures) Also cracking occurring where sealing was done from prior cut out. Cut out runs down this main wall to master bath. Had flood insurance come out and inspect. Since dried up really couldn't say either way how water got in and received letter yesterday 9/8 considering area a non flooding event.

8/27/2008-Insurance All State came out. 9/1/2008 Received call from Carl-Maronda. Wants to come to home and asses situation on 9/4. 9/4/2008 Met with Carl at home-9am. Went over all areas of home. Reviewed front door area, block staining where water is getting in wall and drywall. Wants to send roofer out. Said he would put in service call right away. Checked floor out in bedroom and couldn't believe cut marks still open in small area. Also noticed crack in slab in this area leading to the outside. I explained where water was and explained slab removal. Also visibly saw cracking in patch work.

Reviewed kitchen area and crack in floor, spider cracks and damaged flooring from crack again. Also observed floor level. To him this was concerning. We reviewed all my documents and history with home. Look on his face was concerning to me again. Mentioned about having engineers out again. Showed him report of their prior evaluation. Said they are still using the same company KSM. After further conversation wouldn't say what the could or couldn't do because he is not the boss but wants to explain situation to Maronda. Said he meets with boss on Wednesdays which will be 9/10 and will get back to me.

9/9/2008-still waiting on roofer to call. 9/11/2008- Carl called me back. He apologized for not having roofer call. Didn't put work order in for it. Said he will put in one now and someone should be calling me. Carl said he spoke to his boss and his boss wants to have KSM engineering come out and inspect home and will file a report with Maronda. Carl asked me again if the floor was uneven like it was now before when they came out a few years ago. I told him no. He told me to show them everything I want to and when they get a report we will go from there. I said okay.

9/17/2008- Received call from Dave from KSM engineering. He is going by home to look at exterior and use an Auger. Wanted to meet with me but I couldn't make it. Said a gentleman named Steve will contact me today to meet with me tomorrow morning or afternoon to look inside. Came home same night- noticed 1 hole on all 4 sides of home where it appeared they were checking or probing soil. I didn't see a hole was by patio wall area where most of cracking of floor is occurring.

9/19/2008-As of today, have not heard from KSM engineering to inspect interior of home. Have not heard from roofer either. 9/22/2008-L/M for Carl at Maronda homes. Still waiting on KSM engineering to check inside and roofer to come out. 9/23/2008-S. Spangler from KSM engineering called to try an schedule appointment to do a swift hammer test on inside of home. Calling me back with date an time. Steve coming tomorrow at 9/23 at 7:45am.

9/24/2008-Steve came to home today from KSM engineering. Brought in equipment to do a Sway Hammer Test-checking strength of concrete. Only area he checked was by master bedroom window because that was only area he could get to direct concrete. I asked him don't you think you need to test over in kitchen area because that is where all the attention is with main cracking of floor. Said he couldn't because there was no direct concrete exposure and wasn't going to cut flooring. I said it would make sense to test that area but he did not. Also said that he was going to do another Auger test outside patio area because I told him the previous guy never did and this is where the main cracking was at. Told me he was going to get with his boss and they will put a report together and get it to Moranda. Said what he saw today being in the business for 12 years is not come and agreed it wasn't normal. I told him I want a copy of the report as well.

9/24/2008- Carl called and said he should have report by Friday and will get back to me. Also said roofer will visit home today. Roofer called and says there is a problem with foundation and stucco. He has seen water penetration often on my style home of water getting in front door area and under carpeted areas along exterior walls. Also said there is a crack in stucco water could be getting in above front door area. He is going to redo area above front door on roof only. Says he doesn't know much about decorative stucco on how water is dripping in it and coming out the bottom in cement block by front door. Told me to call Carl and tell him and have Carl call his boss. I left a message for Carl on what roofer said and told him to call me back after he calls roofers boss.

9/29/2008-Still no call from Carl. Rained Sunday 9/28/2008 and water still coming out bottom corner of front door even after roofers there. Block on inside/outside of garage wall discoloring again from water getting into block. Rust stains starting to show again from water dripping down from stucco to the right above front door.

9/30/2008-Carl called me back. He said he was expecting report from KSM yesterday but thinks he should have it today. Gave him my fax number to send it over when he gets it. Told him about the roof-says he will speak with roofer and feels they need to go into attic. Will tell them to call me to make appointment.

10/2/2008-Carl called me. Said he is faxing report from KSM and basically problem is hairline cracks. Their reports states Swiss Hammer Testing was performed in this area which was not. I even told Carl about this last time. I told him test was done only in bedroom by window. Said report states they feel cracks are from shrinkage and should not affect structural integrity or future life of expectancy of the concrete. I told him that this does not explain anything regarding floor splitting in kitchen area where KSM employee Steve said this is not normal and he said at this point they are done investigating the floor and further more have no explanation about water still getting into home as well by front door. I said this doesn't state anything about water getting into bedroom from the floor and he said your right I don't see anything on the report about that. He told me at this point for me to call Bonded Builders because they are done and will no longer be doing anything with the house.

11/12/2008- Was walking in master bedroom and felt lump under carpet. My wife and I pulled back carpet and noticed crack about 2-3MM wide in slab as well as cement elevated between both sides that ran for about 6 ft. Could see down crack into ground. 11/25/2008 Noticing crack in ceiling above kitchen getting larger and longer. It's about 2 feet long now. 12/16/2008 Moranda inspected home and took pictures and measurements of home and damage/cracks found. Moranda's and Regional Manager, Regional VP and Sups was present. Reginal VP made it a point to say they will fix everything and take care of it. Never happend.

1/1/2009- Noticed crack in living room area above shelf ledge on ceiling. 1/10/2009- Noticed some cracking outside on wall on around bay window on west side of home coming down from roof heading towards ground outlining block on wall. Also noticed roof above patio adjoining kitchen and living room popping up. Got on roof and you can push down on area that's about 3-4ft long. Never noticed it before. Also hearing popping notice in kitchen area daily again that sounds like coming from roof area.

1/15/2009- Carl and Jay from Moranda, KSM engineer, 2 plumbers from Maronda plumbing division-scoped plumbing for leaks. They said everything looked fine. Gave video to Jay from Moranda. Bob from Bonded Builders was there. We showed everyone all new cracks that appeared. KSM uncovered footer wall cracked all the way through slap 12 in deep in dirt. Bob who was at home 2 years ago spent 5 minutes walking around blind as a bat and sent report that nothing was wrong home. Was a big waste of time with him again. They just don't want to admitt there was a problem.

2/18/2009- Upon inspection noticed another crack on north side of home by bedroom window coming thru block from roof. Also appears roof area on outside above kitchen is more slooped in down sloop area. Cracking in family room ceiling getting bigger. Crack in kitchen getting bigger. Cracks in hallway in master bedroom on wall getting bigger. Also noticed now that crack in slap is starting to stick up by master bedroom window area. More cracks are starting to show around window angles also.

3/2/2009-noticed archway leading from hallway into kitchen area cracked. Archway on south end of home by 3 other bedrooms. 3/12/2009- Master bedroom door doesn't close properly now. Very tight when trying to shut as it looks like frame has shifted to prevent proper closure.

7/7/2009-Still no resolution on home and left high and dry with house. I spent a lot of on home that no one will ever want to purchase or be worth what I paid for it. Walls are cracked, ceiling cracked, floor cracked, roof leaking, doors won't shut. Worst craftsmanship you can imagine.

Nothing but problems is an understatement! Have you heard this story before? We bought a model home that had never been lived in. We had it inspected but even still were not prepared for the lousy workmanship of this builder. Day 1 we move in go to bed and wake up the next morning. We go to take our first shower in the master bath and my husband comes running in telling me to shut the water off. The pipe had erupted and water was pouring into the lower level. Less than 24 hours after possesion service master was there cutting out drywall, putting in huge blowers, etc. Then we have the applicances delived...they do not fit becuase who ever installed the cabinets in the kitchen did not leave the normal clearances.

We had to have all of the cabinets removed and reinstalled in the proper positions. Like I said we bought the model so actual construction was 2-3 years ago. The front door is completely rotted out and needs replaced along with the faux hardwood floor. They installed it with no flashing and on an angle so when it rains the water pours in on my rug in the foyer. The problems go on and on. there has no been one room that we have not had to fix things in and as for the wood worrk...or pressed biad should I say...the second it gets bumped it falls apart. So all in all we will need to at some point replace it all. I have never seen such a lousy building job and such horrible 'craftsmanship'. I would never recommend this builder to anyone!

We got what seemed like a great deal on the house..but now realize it was not worth it. I would hate to be the people who are paying full price for these homes!

I bought my home in 2003 and the floors squeeked so bad we couldnt walk around at night with out waking each other up. Maronda came out and did some of the floors but still some of the floors still squeek. When tropical storm Fay came we had water coming up from the ground in our dining room and through the window in our dining room.

When we called Maronda they told us our warrenty had expired and to contact the shell builder, They also said our warrenty was over. Now in the last six months, all the flooring is curling up around the edges, the exspansion unit on top of the hot water heater is rusting and leaks and the plumbing makes loud noises when you turn on the water and the AC vents are rusting.

My home looks 30 years old. I am so sorry I spent my entire savings on a home and putting upgrades in that may not last 10 years. I have been so embarresed by this builder when I try to show my new home and everyone comments how cheap every thing is.

On April 29th, 2009 I had a service request to take care of several floor squeaks.Two out of three major floor squeaks was fixed.However in the process my carpet has been damaged along with the trim and many scrapes on the wall.Not to mention that one of the squeaks that was fixed is now uneven and there is a hump like shape in bedroom.The next day I had called the supervisor Josh Hoover and explained to him on the phone.He told me that Maronda spent way too much money and time the day before that there was nothing he could do for me.He then told me that I was the one that requested to get our floor squeaks to get serviced therefore Maronda is not responsible for damaged items.Maronda's warranty states that within one year of purchase and one time only that they will fix any floor squeaks.They didnt state that in process that if they damaged any items in home that they would not be responsible for such items.I then explained that the stair that was missed would need fixed.I was told that it was my fault it got missed and that they came out the one time.

My wife and I explained to the supervisor the morning he got at our house where the issues were.The same day I had the door/window tech at my house and was attending him as my floor squeaks was being taken care of.I was told that it was then my fault I had the door /window tech at the same time as the floor squeak tech at my house.I then reminded the supervisor that the reason the door/guy tech was there that day is becuase he had previously did a no call no show and has showed up late the last time.Besides anyway he was scheduled there to replace the front door,the framing and look into the walls for a possible mold situation.My front door seems to not have been caulked and sealed when installed in my home.This is another issue along with a roof leak in a home that is not even a year old.I have had puddles of water after almost every rain storm we have gotten in the past two months.This was reported to Maronda as early as December with daylight and a drift coming in house and yet as of 5/5/09 no fix.I am trying to give Maronda every chance to make things right before it becomes a legal issue.

Ensure when you purchase a home from this company that not only do you have a down payment for home but a retainer fee for a lawyer because im my case that looks to be the route I have to go.

We purchased a Maronda home a week ago and are in a hotel room as we speak. The home was supposingly never occupied because it was a model home before it was put on the market. We cannot live in our home because of repairs taking place due to extensive water damage. This morning, I woke up to wash clothes and water flooded the hall way and foyer destroying our alleged hard wood floors. The water from the washing machine some how backed up into the adjacent powder room toilet and overflowed. There was sudsy water in the toilet, hallway, foyer, and garage ruining drywall and duct work. That was the straw for us. We now have our insurance company involved and are considering taking legal action. The drama started DAY 2 after bathing our kids upstairs. While draining the tub the toilet beside the tub overflowed and leaked from the bottom, backed up into the master bedroom shower adjacent to that bathroom and "gurgling" was heard throughout the house by myself and others who were in our home at the time.

We contacted the Maronda agent who sold us the home and requested a plumber but she sent the genius maintenance man over. He looked at me and said, "Sometimes water splashes onto the floor when you take a shower," the expression on my face was priceless. I told him that no one took a shower and he wouldn't have been called about shower water on the floor. He came up with a lot of lame excuses and told us to call back if it happened again as he walked away. We called a plumber over who snaked the drain from the 2nd floor to the basement and found nothing. He attempted to recreate the problem by draining the tub again but nothing happened. We were very frustrated.

A couple of days later it occured again after bathing the kids but it was worse. There was so much water running from that toilet that it leaked throughout the house including into the downstairs kitchen light! We contacted the Maronda agent again and ask for a plumber but she wanted to send the maintenance man again. We called our plumber again and he returned the next day. After all attemps he found no clog and suggested we go into the walls to look at the plumbing. We didn't want to pay for that so we called the Maronda agent again to make our last plea for help but again, you know it, the maintenance man was our only hope.

I have also complained about black dirt/sooty material coming out of the air ducts. Covers everything in here. Could clean this almost everyday. Ths is NOT dust. I wake up with bloody noses and can't stop sneezing in here. I have requested several times as to the origin of the sheet rock in this house. They ignore me. Can't even get a call back. George, the building supervisor suggested that I call the number in the book for the air conditioning but like all the other numbers this one is disconnected. Sent messages to Vonda, warranty person in Tampa, she doesn't answer. The number I had for her is also disconnected. Very worried about the quality of the air in this house! Would NEVER buy another Maronda home.

My husband contracted sight unseen for me. It's a builder's spec home...what you see is what you get. We have some small issues, finish work is not the best but for the price this was what we got. It was not a custom home. Updates were our responsibility. The house is great, we are happy and yes, there are little ***** things that are not up to our expectations but have been taken care of by my husband and I. Being from South Florida, this became a very very reasonable place to live, taxes, insurance, houses are so much less expensive and a wonderful community to be in. So, we have to put up with a few inconveniences..perfection comes with $500,000 homes!

you didnt tell sales rep name and you changed my statement things were taken out and changed not what i posted

From the complaint submission form: "Reports become the property of ConsumerAffairs.com Inc. and may be published, edited or discarded at our sole option."

i purchased a home august 7 2008 from him as a sales rep for maeonda in wyndot woods in monroe all complants i have readed are true i have same problems they dont hold up on there contracts beware about this company i was told go ahead and sue you will be wasting your money and you wont win what can we do

Purchased a house in 2002 as second owner, but as a first time homebuyer, and was was unaware as to the problems with the house and which were not pointed out by the home inspector.

The first problem occured shortly after purchased when it was discovered the the roof had leaked in prior years and had ruined the dry wall in numerous rooms and on numerous floors. The flashing on the roof was never installed.

The second problem was the siding used, being T-111 which was recalled by all makers and was the loser in a class action lawsuit. The T-111 had to be replaced in 2004 due to rain water seeping thru the walls as the T-111 was no kaput.

The third issue is the Polybutulyene plumbing (PB piping; Qest E PB 2110 ASTM D3309), which is intermixed with copper and fittings. The PB piping is much cheaper tha all copper, and also fails withing 10 years of installation. The piping has leaked on numerous occassions and in all areas of the house. The kitchen, laundry room, water heater, wash tub, two full baths, and also a half bath have all had leaks and major breaks in the pipes.

PB piping was recalled and outlawed in many states in the 1980's but not completely until the 1995 class action lawsuit which prohibited it from being sold any longer.

The windows used in the house were also of poor quality and were part of a recall. The windows had to be replaced due to fogging and leaks.

The poor quality of this house, and the other houses in this plan, and the fact that Maronda knowingly built these homes with poor quality materials, are in fact defective homes, and acted in an unfair, deceptive and unconscionable manner speaks volumes of this builder's lack of conscious.

Major repairs and renovations. The entire house had to be resided, windows replaced, entire house plumbing, and numerous other issues to date.

during walk thru contractor stated all repairs would be completed, called his boss she came out and looked, the trusses are too short for this house and she said they would have to repair the entire upstairs, the ac leaks into the garage, several boards loose, co came to look and said the joices were also to short to support the frame. Now I can not get a call back from Maronda after calling for two years. There is also leakage downstairs at the baseboards the has caused mildew to boards.

Before you read the below complaints, please realize that this is a very low percentage of customers who have had issues, plus who knows if the home was maintained correctly by the homeowner. During the timeframe described, Maronda built over 20,000 homes! No new home is ever perfect and will have minor issues during the first year. I'm not saying these people didn't have issues. But we are talking about less than .02% of the homes sold have had complaints and that is if you count all of these complaints and every BBB complaint over the past 5 years.

All of the wood at the bottom of my door Jams are rotted out of both sides of the Side Lights and are completely rotten and the Jams have severe water damage. This water damage is so extensive that it has reached to the Dry Wall and the base boards are also rotten. According to the Contractor it appears that the Pressure Treated Buck strips that are supposed to be between the door jam and the wall per building codes are not present.

All of the Finger Joints are showing, exposed and separating. Whenever the rain falls my foyer area and laundry area of my Sunbury Model Home is flooded. This matter has been brought to Maronda's attention in the past and on 2 occasions a Tech. came out and performed minor Caulking which never resolved the issue. I would highly appreciate that someone from Maronda or, if they can direct me to the respective personnel to assist me with this matter. the major problem is when it rains hard i recieve water from the exterior walls in my computer room and my living room. i have replaced my wood flooring twice in two years. all i want is for Moranda to live up to its part off the deal. i pay for the house and they build me a good product, that the way its suppossed to work, right?

During Tropical Strom Fay, Water came in through the wall upstairs. Water came in through the foundation ruined my base board .Leaks from roof 2nd floor.

My wood floors got damaged,baseboard around the house damaged moulding walls and sealings.

The modle home was a beautiful two story house with 3000 plus sq. ft and four bedrooms. It was a dream come true, or so we thought. We picked out all the things that we wanted in the house and made the building contract in November. Since then we have had nothing but problems. M wife wanted to chsnge some things, several things including the lot and the house and we were told that we will be charged $250.00 for each change that we make. Needless to say we went back to the old way we had it and that made us very upset. I thought it didnt matter no matter how many changes we made, they still get the money.

The worst part is that we were told we would be getting the house for 219,000 but in the contract the price was $235,125. The lot that was PICKED OUT FOR US, sat there with nothing done toit and we were told the house would be finished in May, this was back durring the last week of December. We paid $1,500 already as a building deposit and I am now trying to get it back. I just got a certified letter from the company saying that they are keeping the money and could charge us upto 10% of the purches price for breech of contract. This made me so made. They lied to me and my wife. So now I am out of $1,500. How can this company get away with this, they didnt put anything into this at all except a permit.

When I bought my house, I chose the model based on value ie. price/Sq. Ft. I thought I was getting 2456 Sq. Ft. of house. The latest look at the tax records show only 2158. 298 sq. ft. less. I want $18,928.34 refunded to me.

I was jipped out of $18,928.34 worth of space. Not to mention I was forced to use their prefered lender which I found out is illegal. But that's another issue...

According to the Contractor it appears that the Pressure Treated Buck strips that are supposed to be between the door jam and the wall per building codes are not present. All of the Finger Joints are showing, exposed and separating. Whenever the rain falls my foyer area and laundry area of my Sunbury Model Home is flooded. This matter has been brought to Maronda's attention in the past and on 2 occasions a Tech. came out and performed minor Caulking which never resolved the issue. I would highly appreciate that someone from Maronda or, if they can direct me to the respective personnel to assist me with this matter. I have little faith with the company, everything in the house worked until the Warranty was up. Since then I have had to replace/fix my A/C unit, Dishwasher and now possibly my Front Door.

i purchased a home from maronda homes back in 2005 i thought it was a great deal but little did i know i was about to have the world of problems. first off i have been having problems w/ my drainfield from day one it never worked right. every three weeks it cost me 275 dollars to have my tank drained. i found out the drainfield is deffective and maronda will not do anything about it the told me to call the contractor who installed it called them they told me to call maronda. its been a viscious circle im going in.the second problem is i have cracks all over the house maronda told me they are not going to fix them. can someone tell me what i can do here. im about to loose my mind

spending alot of money i dont have to drain a tank every 3 weeks also when drainfield backs up all that water comes back into my house and its runing everything in my home.

i purchased a home from maronda homes back in 2005 i thought it was a great deal but little did i know i was about to have the world of problems. first off i have been having problems w/ my drainfield from day one it never worked right. every three weeks it cost me 275 dollars to have my tank drained. i found out the drainfield is deffective and maronda will not do anything about it the told me to call the contractor who installed it called them they told me to call maronda. its been a viscious circle im going in.

the second problem is i have cracks all over the house maronda told me they are not going to fix them. can someone tell me what i can do here. im about to loose my mind

spending alot of money i dont have to drain a tank every 3 weeks also when drainfield backs up all that water comes back into my house and its runing everything in my home.

Today I am sitting for another 3 hr window and decide to call them after sitting an hour. I paged and called Maronda numerous times. After 2 hours Cynthia Parr telephoned me and said the repairman would be here at 3pm.This is now a 6 hour wait. I was not expecting this and needed to pick up my poodle. She was very nasty and giggled every time I asked her a question. I could not get a straight answer out of her and she avoided answering questions about the cracking garage and porch at my daughter's house. She ended up hanging up the phone in my face before telling me she did not have a supervisor. This girl was ignorant to everything I asked her about. I hate that my daughter bought a house from this company. They cheese and grin in your face trying to get you to buy from them, then they treat you like garbage after the sale. Beware!!!!!!!!!!

I have to take time out of my schedule and drop everything I am doing to come and wait until Maronda decides to show up. My daughter is in constant worry that she may be faced with huge repair bills becuase Maronda refuses to look at her foundation cracking up. The constant calling and waiting and worrying is physically exhaulting and sickening, not to mention unfair and unprofessional.

Me and my wife went to Maronda homes looking for a house to buy we found one we really liked. When we applied for the loan we where told bye the loan officer are credit was not the best but she could get us a loan for the home. so we put down $300 earnest money as a deposit than i was going to give the rest later. as i was getting ready to give the rest we found out they could not help us but that was after waiting over 2 months and being told diffrent stories.

I went to get my deposit back and was told 4 to 6 weeks. The sales person fill out the papers wrong so i found out 2 weeks later i needed to fax new papers which i did. At that time i was told it be 6 to 8 weeks for my refund and i was upset. it has now been a total of over 8 weeks since the first papers and when i called to get status now i being told it might be 12 weeks. At this point in time i would never buy or recommened a Maronda home to anyone EVER. all i want is my refund how hard is that?

We have an HVAC air duct that POPS as you walk across the floor in a home that is only 4 months old. We requested that be fixed. They offered to fix it free and would do everything possible to ensure that it would be fixed; however, when they came out and banged on the metal and that was it. We were told that the correct fix would be to replace the metal with thermal pan, but this was refused for a jerry rig. The sound all, but went away for a couple weeks and is back again. We have requested that they fix this since the original repair was not adequate. We were told that they only do one repair if it fixes the problem or not.

The local supervisor stated that Maronda has had this problem in multiple other homes, and this is not the first time it has been complained about told us, yet they refuse to fix it.

This poor construction practice will cost us hundreds of dollars to get fixed properly. This will ultimately cause serious resale and value issues with this home. This will be our LAST home from Maronda.

We have a substantial amount of black mold growing in our garage. OUr house is only a few years old and we bought it new. We have had many problems and Maronda has done a very poor job of addressing them.

All the windows are suppose to be air tight they aren't , the wall are supposed to be insulated they aren't if you push on the wall the nails pop out. the ceilings all the plaster is falling off and nails are exposed, the kitchen ceilings you can see where the lines are from the dry wall, the floor are uneven in the master bathroom and squeeks, all the floor on the second floor squeek or you can feel and hear people walking and nothing can be done, the shower wall are suppose to be insulated with hardening foam but the walls move as well as the drains, the second floor loft the half wall moves even though the say its safe, the banister for the stairs shakes, the laundry room had a broken pipe in the wall that had to be reapired, and I had a dehumitifier in my house for 3-4 days, as well as having to have the padding replaced ,as well as uneven doors throuh out the house, I had outlet covers missing that my three year old would try to put thing in the holes,the screens are a joke a snake can slither through the sides, the A/C for the second floor doen't work unless you drop it below 73 degrees, imagine my electric bill, the Attic is not insulated properly, the walls are scratched,and or cracking and completely uneven from the floor to the ceiling, the mirrors are tarnished and I have to replace them, don't remove a towel bar because you'll see huge holes in the wall, they patched a hole in the wall in my daughters room and it had a very nasty patch job I think my grand daughter could've did a better job.

my husband and I purchased a maronda home in 2000 and after tropical storm fay the exterior of the home has cracks and there are leaks and my insurance company denied my claim

mold in two bedrooms maybe more damaged clothes and there are leaks in the walln

Maronda took our deposit in April 2004 promising our new home would be ready by summer. They finished in April of 2006!Yes, 2 years later, and they would not give us our deposit back to look for another home,and had threatening overtones, so we waited.That was our first mistake.We had hoped that by taking so much time to build our home and community, we would have less problems, but we were wrong. On our final walk through, there were so many issues it was laughable.

We walked through with the builder and he placed a small piece of blue tape on every issue we had (many pieces are still there as of today 10/2008)We were bullied into signing the papers for our home later that day for fear of being sued (there words)and told not to worry becasue eveything was under warrantee and we were protected.Here's a brief list of issues as of day one: rug was placed down in pieces with the seems coming up, nails were left in rug and every member of my family was cut more than once, entire first floor laminate needed to be taken up and replaced because they pieced it together with scrap material and it didn't match up, every window but 1 leaked, the front door leaked, the soffits FELL OUT over our front door and dented in our front door, the ground was not level and when it rained, it came in my sliding door, I had hot water coming out of the cold labelled faucets and vice versa, HOT water flushing in my toilets, outlets that didn't work or blew out, kitchen countertop peeling off, center island not cut even and was caulked so poorly in was uneven and unbalanced, uneven walls and they never painted or finished the walls in our master bath and when you took a shower the steam made the walls begin to peel (was told they did not cover the dry wall...oops!)Missing every window pain that I paid extra for (did received them 18 months later), never receievd the 2 window screens that weren't present.,

A theif stole all of my shrubbery and landscaping so they decided to fill it in with what they called monkey grass I was the only home on the street that had no landscaping/shrubs (they felt this was ok),a thief stole my electrical box, so we had no electricity for a week,my irrigation was hooked up wrong and only worked in 1 zone so my lawn DIED and they said it wasn't their fault and would not replace it.Now lets discuss the Executive Community it was suppose to be gated and have lush grounds, well, they got through a loop hole in the system and the town signed off on the community before inspecting it and they never did what was on the plan that was filed, no 6 foot walls, NO IRRIGATION SYSTEM in common areas , NO GATE, and oh ya, NO LANDSCAPING AT ALL!! The community plan that is recorded with the town states a 6 foot wall and within every 18 feet there should have been a large shade tree, a small shade tree and 16 shrubs! We got 1 shade tree every 50 feet and they died with no irrigation! The streets flood because of improper drainage and when the builders owned the HOA, it went bankrupt, so we had bills in the thousands when they turned it over to us (which we had to take or face the fact that the city would shut off our lights which was in violation and we could be sued),as well as many businesses wouldn't deal with us because the builder had defaulted on their contracts with them.

We signed HOA contracts stating that there would be NO RENTALS all owner occupied ,that was a joke. There were more rental properties than owners and with the economy the way it has been, you can only imagine who those homes were rented to.We were told by Maronda to go ahead and sue, it won't do any good What a fabulous company. I say that if you buy a Maronda home after reading all the problems that the other homeowners have mentioned, you deserve what you get and believe me, Karma will take care of Maronda and all of those sad little people that work for them.

The consequences of our dealings with Maronda have been devastating. They chose not to honor any of their agreements with us after 2 and a half years of living there. We chose to leave, packed up and just left. If the house sells, it sells, if it doesn't (and it won't), so be it. My family has learned an expensive but very valuable lesson in all this.

Bought our Maronda home in 6/2008 and have had nothing but headaches ever since!! To this Kelly person who claims Maronda Homes is so wonderful and she to lives in one and has never had any problems! Obviously she's the only one! Look around....google Maronda homes and look at the 3.2 million dollar law suit that has been won against this builder. They do slap these houses together and they leak (amazingly all in the same places!).

We spent over $8000 in solid wood floors and it didn't even take a tropical storm to make our front door leak, or the sides of the house. What's truly amazing is how we've hired 2 different and EXPENSIVE contractors to come out here and try to find the leak! COULDN'T BE DONE!!! This is not our first home, and this is absolutely the worst craftsmanship I have ever seen in my life. We have done more than REGULAR MAINTENANCE and nothing has helped!

I have spent more than $80,000 in upgrades and repairs since we've moved in here and now with the housing market as crappy as it is.....I'm screwed! I was told by Maronda that they warranty the materials, not the craftsmanship! What in the heck is that?!?!? They don't care....they've gotten their money. Getting in touch with them is like trying to call the President directly!!! GOOD LUCK!!!!

THIS BUILDER SHOULD BE THROWN UNDER THE JAIL!!!!!

Maronda won't do anything to help you! You might as well suck it up!

My wife and I purchased a Maronda Home in June 2005. Until tropical story Fay,? we did not realize that the front windows on our Austin model home were defective. We contacted Maronda Homes (Orlando), and within two weeks, a contract inspector visited our home. He told us that the windows were significantly defective . . . and while he could caulk the windows, it would be like putting a band-aid on a sucking chest wound.

I subsequently contacted Maronda Homes (Orlando) again the following Monday they only allow email contacts and that was two weeks ago. No surprises here, we have not heard anything from Maronda. Honestly, these people are the WORST and I would not recommend this company to anyone. Well, maybe someone I hate.

We had to have the carpets in the front rooms adjacent to these faulty windows steam-cleaned, but until the company replaces these windows we wont know how much many more problems will result from such poor workmanship.

approximately 3 weeks before Hurricane Jeanne rained in Central Florida for several days straight. The effect of the rain on our house should have been the first indication that we were dealing with deficient construction. The water seeped through our stucco and into our family room, soaking the walls and carpet. The damage was minimal and was able to be contained w/ fans, replacement of the carpet padding and special treatment to our walls to control mold.

Forward four years later to Tropical Storm Faye. The flooring on our entire first floor was upgraded 1 month previously to wood laminate. TS Faye caused rain in Floriday for 3 days straight. Once again, the constant rain from the storm soaked through the stucco and into the house, ruining one half of our laminate floors on the first floor. In addition the front door was rotted and leaking, and 4 feet of our drywall needed to be replaced along the perimeter of our foyer and dining room. Drywall was molded as a result of the moisture.

The damage from both storms as well as the cost of sealing/painting our house totaled over $10k. What was surprising to me was to see the myriad of neighbors in my community who in the weeks following the storm had placed damaged floor boards, wood flooring, and carpet remnants along their curbs to be picked up with the garbage. While Im willing to concede that one case of water damage may be a fluke, the similarity and prevalence of these occurrences is alarming.

I purchased my Maronda Home in 2007. The only issue I have had is a few cracked tiles. I called their customer service and they came out to replace the flooring that same week. During tropical storm FAY my home held up with no problems.

We own a maronda home and have been the only owner of this Geo. Washington. I know you get what you pay for and the only real complaint i have about Maronda is the front Door. My front door leaks and the wood frame has had to be repaired since we moved in. The neighbors all have the same issue with their front doors. We were told by the field rep for maronda that the reason Maronda can sell cheap is the fixtures they use (doors, windows, light fixtures) are cheap and put in to pass inspection but you should replace them all! Nice to know..It would seem that Maronda would want to take more pride in their end product and put a little more in to their building product.

Our home is only 4 years old and we are experiencing mold in our garage.

I had been eyeing Maronda homes for about 2 yrs before I bought one. I had researched online and read numerous complaints about the construction. I just figured there were a lot of whiners out there who had nothing better to do than complain.

We bought our house 08/2007, it was a resale that had been built 06/2006. The home was very basic and that is what I expected for the money, basically a box we could personalize and customize ourselves. All I noticed was 1 crack in the ceiling of an upstairs bedroom. No big deal just minor cosmetic imperfections.

Tropical storm Fay dropped 2 days worth of rain all over the state. About a week after the storm while in the dining room I felt the floor buckle. We had upgraded to laminate in March 2008. Upon further inspection I discovered that 1/4th of the floor and some of the drywall was wet. All I found on the exterior was a small hairline crack. That crack was not on the wall with the most dry wall damage. We've since replaced the damage.

I am not looking for a hand out or a free ride on the down with Maronda train. I want the company to take accountability for shoty workmanship. I am an insurance agent and NOT ONE SINGLE CLIENT OF MINE HAS CALLED WITH A WATER DAMAGE PROBLEM LIKE THIS!!! In fact I only had ONE client with water damage and it was a leak in the roof. My parents have lived in the same home two miles from me for 15 years and they had NO DAMAGE.

I have read the wonderul educated responses from the people who believe that homes are not water proof and they are all built the same way. Last time I checked I did not purchase a house made of straw and yes I do believe my home should be water proof. This is the 3rd home I have owned and never had a water problem before. I talked my husband into buying this home and this is what happened.

Floor damage, wall damage, possible loss of resale value.

All of our trim downstairs has now rippled along the outer walls and has to repaired. For three days all I did mop up water. IF I HAD IF NOT BEEN HOME OUR HOUSE WOULD HAVE BEEN FLOODED!!!!!!

I am now in constant worry of my childrens health due to the mold that could be growing inside my walls. I have a 1 year old and a 7 year old. I also worry about my husbands and my health due to the damage in our bedroom. we now have to save up enough money to replace the faulty windows,the front door, and the carpet repairs due to the flood.

Experienced significant water intrusion during Tropical Storm Fay. At least one room (probably more) was affected.

We are still trying to determine exactly where the water originated from. So far we have pulled up the carpet, pads, drywall and insulation from the dining room. There is still soaked paper and drywall almost three weeks later...along with mold and mildew.

I purchased my maronda home in June of 2005. It is located in Deltona. I am the second owner. House was built in 2003. I noticed a few hairline cracks after buying but didn't think anything of it. Now after T.S F came through I had a contractor go over the house since there was water damage in a bathroom and bedroom. maronda said it just needs to be sealed and painted. They are not responsible for the cracking or water damage.

There are numerous cracks in the stucco. You can see the outline of every block in some places. The contractor said the stucco was not applied thick enough by the builder. We also noticed a large crack through the garage and continueing into the house. A large crack in the corner of the garage on the ceiling and the block in that area has disjointed from the one below it shifting the house. Contractor stated this was due to poor foundation preperation. roof truss looks warped. sags downward between trusses. House is not level anymore.

I had sunshine state insurance come out and they settled for $1,441.00. I have to replace carpet and vinyl floor in bedroom and bathroom. cut out walls and base board and replace due to mold. Have entire house preped, sealed and painted and gutters put in on the sides of house. All this is going to cost me about $3600. I am trying to get a maronda rep to come back to the house after what the contractor showed me.

I bought my Maronda home in 2004 brand new. The roof leaked during hurricane Charley and Frances. Maronda did nothing only told me that its because of the winds. During Faye my front door leaked and water came up from beneath the floors in my dining room. My wood laminate floors are now ruined. I called them and they did NOTHING.

I am sorry but a house barely 4 years old should not be leaking from the foundation or from the walls. I owned a house built in the 1970's previously and NEVER had a problem with leaking. The only thing I ever replaced on that house was the roof. Water never came in through the walls. Maronda has slapped these houses together and reaped huge profits while all the while claiming easily observable better value. That's a load of you know what.

How can it be a better value when everything starts falling apart as soon as you close. I have cracked tiles all over my house and the tile people say its because of the foundation beneath. Why the state of Florida allows them to get away with this is beyond me.

Why is it that in 2004, when hurricane frances and the others hit the same area of Florida the media demolished new home builders such as Lennar, and Ryland? This year it's Maronda Homes.

Although it is not what people want to hear, homeowner maintenance is crucial, and just as anything else you own gets damaged over time, you repair it, right? Then why not do the necessary routine maintenance on your home as well?

I have worked for High-end Top National builders as well as Maronda Homes in my 10 yrs of real estate sales and I have news for you people pointing the finger at your new home builder, EACH BUILDS TO THE SAME STANDARDS, LOCAL/COUNTY BUILDING CODES, AND USES THE SAME MATERIALS!

It appears everytime we have heavy rain caused from tropical storms/hurricanes the media takes a few coplaints and runs with it, but we need to keep in mind we live in Florida and with humidity and rain it's a good chance your home may end up with mold unless you, as the homeowner, take the necessary steps to maintain YOUR HOME.

Yes, I live in a Maronda Home as well and have nothing bad to say about their quality of construction or customer service. The entire homeowner maintence manuel was explained to me as well as their waranty, it does not warrant for mold, not one builder in Florida will! If there are any latent defects due to workmanship, Maronda will come out and fix it. What they will not do is be held accountable for lack of homeowner maintenance. Especially when you put in your own floors! Come on now, use your brain, why would someone come out and fix something that they did not install?

One must prove beyond a shadow of a doubt, that it is, in fact, a latent defect caused by construction. Anyone that knows anything about construction should very well know that new homes settle within the first 6-12 months. This will usually result in hair line cracks in concrete, cracked tiles, and cracks in stucco. Homes are in NO way waterproof and we should all treat them as such. If you see a crack, seal it.

Buying a home is a huge investment, why would you not maintain your investment?

I would absolutely refer Maronda Homes to my friends and family, I have a beautiful brand new home with zero issues. I am confident in the company enough to say if an issue does arise, it will be repaired. Maronda is one of the few Builders that back up their product.

We purchased a new Maronda home in Nov 2005, after dealing with many problems during the building process. We hired an independent home inspector who was able to catch many problems and they were corrected. Since then, our front door has leaked during every rain storm and Maronda has come out several times only to tell us there is nothing they can do about it. After Hurricane Fay, our bedroom ceiling began to crack and we then found that area to be wet. Last year, we would look in our attic and watch the rain come in through the vents onto the insulation and drywall. They replaced the vents and the contractor who did the work said the roof was never finished propertly.

We have emailed Maronda twice over the past two weeks but they have not responded or acknowledged our email request. This current problem is just a continuation of the original problem since the purchase date, and we believe Maronda needs to honor the warranty since it is still the same problems. And if that was not enough, some of our upstairs windows leak, the upstairs floor squeeks everywhere when you walk on it, and two of the floor beams are now higher than the rest so it sticks up from underneath the carpet.

Anyone have any ideas how to deal with Maronda for these problems?

I purchased a Moranda Home in 2004 and have water coming in through the walls my wood floors started lifting up because of their crappy work and water comes in through one window that was not sealed properly I contacted Moranda and they came out to seal the window and said that the wood floors were my problem because they did not install them and that if I had kept the carpet they would replace it.

This home has been a pit since the day we closed. The list of problems are endless. The most recent issue has been with the air handler and mold growing out of control. A mold specialist as well as an A/C company have confirmed that the mold is the result of shotty construction. My air handler was not insulted, neither was the plenum, which has resulted in my entire family becoming very ill. I now have to go see an Infectious Disease Specialist to deal with the respiratory illness resulting from the mold exposure. I would also love for there to be a class action lawsuit brought against this so-called home builder.

We have had to pay out thousands of dollars to have the air handler fixed and the mold removed. The medical bills have accumulated as well.

My Maronda home was built in 2002 and it is one big mess! There are cracks in my walls, the front door and dining room leak when we have lots of rain, it wasn't built on level ground, and the AC had to be replaced just last year. I would NEVER buy another Maronda home again!

Maronda Home... Melbourne FL. I own a leak box from this company. I purchased 13 years ago. I am again dealing with mold from all the windows and preparing to rip out the drywall. I am in real estate. I have questions for the State of Florida. Why is this continuing to go forward. This company offers language like cracks in the stucco are 'homeowner neglect' I'm sorry maybe if this slip shot company came and built the governor's home or one of our elected officials we would see a different reaction to the problem. There is a standard that should be met.

If you have this many homes with exact same problem, and you change models and years go by, can you probably guess there is a defect at the top all they way down. I think we need a lawyer who is not scared and has the ability to not be buried in paperwork bring this to a committee. I think we need to have a full service inquest into the company. Maybe they need to contact EVERY SINGLE Maronda homeowner of record past and present and get a quick questionnaire filled out, leaks, comments and ratings.

oh lets see.... i have ripped out drywall, replaced doors, painted, sealed, lost clothing and now have to have mold removed. no baseboards will stay up because of water. I am ripping out the floors again.

We purchased our Maronda Home in 2000 and was forunate enough to be able to sell the house in 2007 and purchase a quality home. The problems were endless. The front door framing was put in wrong causing wood rott so we had to replace the front door and framing. The lot was not graded properly, so we had to install a drainage system. The exterior walls started showing surface cracks w/i the first yr. When we finally sold the house, we failed inspection twice. The flashing was put on backwards causing wood rott in the garage attic. The family room window was put in incorrectly and we had to restucco the exterior around that window.

We left the house in excellent condition for the new owners. We spent a total of $8000 to correct all of the defects and to pass our 2nd inspections.

Our ceiling started cracking the day of our walk through. They came out and fixed it only to have it come back a week later. They fixed it again but cracks came back again. They finally re-applied a knockdown plaster on the entire ceiling . Within a few weeks one crack in the foyer and another along a plant shelf are back along with a small repair area now a different color than rest of ceiling. Also about a few weeks into moving in our garage ceiling stated getting wet.

The roofers came and fixed it but it started leaking again at the next rain. They came out again and reapplied some tar stuff and the drywall guys fixed the wet ceiling.

Now about 4 months later it leaks worse than before and the ceiling is actually falling in where the garage door attaches to the ceiling.A week and a half has gone by since we contacted Moranda and still no roofers.Of course it is now hurricane season so the roof will only get worse.The roofers and the drywall people tell me that the problems we are having are very common with the model home we pirchased.Getting Maronda to do anything is very hard and a superintendant will not come by at all.

We have lost time from work from having to always be here when the work was done.

You constantly are looking up to see if more cracks have appeared and we lost tax storage boxes along with many invaluable personal items when the garage ceiling leaked into them. We cannot park a car in the garage because the ceiling will fall on the car.

Where do I begin? This home has been a problem since we stepped in it. When we first moved into our house ALL the smoke alarms went off at 3 am and no one wanted to come fix them. The breaker tripped and burned because there was bad electrical wiring and fire could have resulted. Our window leaked during a summer storm and soaked our carpets in the living room. It rained on my home office and when I told them this they just said we don't care use your insurance company

Our front door leaked and our carpets got soaked in the front room during a storm, the doors don't line up and shut, our foyer arched window had to be replaced, we've been in our house eight months and have not recieved our six month inspection. There is no hot water going to our garden tub, mold grew in our home and all three of my kids go bacterial pneumonia from it, and our foyer arched window and patio window had to be cut from the dry wall and replaced. We want out of this house out of Pine Bluff community and we want to go find us real home!

Kids got pneumonia, mold grew, rain inside our house, carpet replacement, paid insurance deductible.

I was absolutely taken back when I saw some of the negative comments about Maronda Homes on your website. I have been absolutely delighted with my Maronda community. In fact, I suggested that a friend look at buying in our subdivision. She brought your website to my attention.

Our entire experience with Maronda has been wonderful. The sales lady explained everything thoroughly and gave us the time we needed to make our decision. Our construction guy was great. He responded to our questions honestly and quickly. Our closing went smoothly, unlike some of our friends experiences. We have had no problems with our home. Everything works, our utility bills are less than our apartment which was half the size, and we got a great deal on the home.

Most of the negative comments seem to come from Florida, so maybe Maronda has some problems in that area. All I know is that everybody in our subdivision in Maineville, Ohio love their home. We even have one neighbor who is living in their second Maronda home.

In March of 2008 we had a 6' square area of our roof blow off under normal March winds ( approx 30mph). Had a roofer come out and replace them and he said they were nailed on with too much air pressure from an air gun (pulled holes through complete shingle). Now we have a leak in our hallway (no where near the previous repair) that fills the light fixture and comes through the smoke detector when it rains.I had a roofer come out and look for the leak and I was told the roof was installed so badly that it looked like a drunk or a amature had installed it. (nail pops every where, misaligned shingles, gaps,buckled flashing under the shingles, nails not even nailed into trusses under sheathing, large gaps in sheathing under the shingles, etc) Just a totaly boched up job.

Maronda homes was contacted through my wife and was told it only has a 1 year warranty to the original owner only and there was nothing they could do. Two hours later Maronda homes calls me and tells me they thought that they could help me. Great , I said. They sent out their roofer and inspected the roof , and he agreed with my roofer (they spoke on the phone while he was on the roof) that it was definitely a poor job and it had problems. By the way , this roof is only 7 years old. Maronda's roofer said that his company has had to fix a lot of roofs by this contractor that worked for Maronda during that time.

Now...Maronda calls me and says they are not doing anything on a 7 year old roof after telling me they would. Im screaming mad by now! This is whats wrong with this country and the housing industry now, because people slam out a bad job and take the money to leave the problem for someone else to deal with.No one wants to own up and be responsible to keep a quailty product. I honestly cannot recomend Maronda Homes to a new home owner. I think a mobile home company probably has a better warranty and customer service record.

Our attic and insulation continues to get wet as well as the drywall and carpet if we dont put a bucket down to catch it.We still have to find the funds ($1900.00) to patch and I mean patch the bad area just to stop the leak. Then we have to pray the rest of the roof will not blow off or give us any more problems. We will have problems selling this home without replacing the roof now.

Sewer Installed Improperly Driveway caved in They claim no record of any complaints or work prior to exired warranty period. We are seeking to have them purchase back the home.

I have found the folks at Maronda to be fair, honest, and reasonable. The people in this forum need to quit yelling and crying! Try asking for help, if you don't get it, it's probably because you didn't deserve it! And remember, for every one unsatisfied grouch (that may not be able to be pleased anyway) there are probably 100's of satisfied owners who appreciate the value of their Maronda home, I know I do!

we purchased home. Then ended up with a sliding glass door that leaked. It was like pulling teeth to get them to come out. They triedto fix, but slider still leaks. Got tired of calling. Also when it rains my front bedroom leaks up near ceiling. They also hooked light fixtures up backwards. Air conditioner fan came off of unit outside and damaged the unit. They forgot air vents in living room and had to punch them through after walk through, also forgot outlet on back patio.

My yard is uneven, they didnt roll it before they poured concrete, had to have them to come back out. After they rolled the yard, the patio is now uneven and I am scared of someone stepping off side and breaking ankle. We have been in house 7 years now and still finding problems. Spending over 28,000 to get house the way we want it.

My house is great, don't listen to these people. Countrywide has been a very enjoyable experience.

i worked for them, for 3 months, awnsering phones and taking messages. i had to listen to angry people complain about how thier homes fell apart every day. the customer servce rep that worked in the cubical next to me instructed me to never foward a call to him, he slept at his desk often. i know i saw him doing it.

Harry the president of moronda homes knew about all off this but didnt care. he was too busy taking customers and potential customers to court. or maybe the company was being sued, either way he was at some kind of court hearing at least twice a week. everyday i left work feeling like crap cause i could belive how this company was treating people and worst off, i was part of it. they build thier homes out of inferior materials dont up hold thier warrenties and steal peoples money if they back out of contracts. just thinking about what i was part of makes we want to throw-up now.

Under litigation. 3 1/2 years into this. Bad AC installation as well as other home defects due to negligence of builder. Currently have an attorney but will like to get into a huge class action against builder. Have all the details of the case.

Mold exposure, lot of damages to property, expensive remediation and restoration.

Since we have purchased the home, part of the living room caved in due to a leaking pipe, and now the entire side of our home lost its aluminum siding due to wind. I had a contractor look at it and he said that the siding is so cheap that the nails stayed in the house, the holes holding the nails in the siding broke.

They use the cheapest material when they build these homes. If you are looking for a new fixer upper, then go ahead and buy a Maronda home.

I purchased the home in February 2006 at the Preserve in Lake Washington, Melbourne, Florida. The tile flooring in the kitchen cracked in several places. It happened within the 6 month warranty period, so they fixed it. The guy that fixed it said they have had numerous problems with it because the concrete slab cracks from the grounds not being prepared properly before they poured the concrete. Since then the tiles and grout have cracked again.

The A/C seemed to be running all the time since I bought the home causing huge electric bills. I reported it to Maronda and they sent people over 2 times. Each time they came in and adjusted the vents saying I didnt have them pointed in the right direction. Needless to say it didn't help. I thought because it was a new home with high ceilings and most likely had very little insulation this is why the home would not stay cool. Finally the A/C just seemed to stop working all together. It wasn't blowing air at all. I called an A/C guy on my own. He came over said they never had put Freon into the A/C and that it was a common occurrence with Maronda.

Next up. I pulled the carpet from the bedrooms and living areas. Cracks are everywhere in the slab. The garage flooring has cracks everywhere too. Everyone of my neighbors have cracks in their flooring too. If they have tile in their kitchens then the tiles are cracked as well. Overall, I am unpleased with my home. Every person I talked to about Maronda Homes after my purchase told me they had heard nothing but problems about this company. Be warned.

I purchased a Maronda new construction home in 2003. At the time of my walk through I noticed a huge water spot at the base of one of the walls in the family room. The foreman made record of it to be repaired. By the time the 6-month inspection rolled around the water spot resurfaced and had to be repaired again by Maronda. Three months before my 1 yr. warranty was up, hurricanes Frances,Ivan and Jeanne rolled across Florida bringing tons of rain, flooded almost an entire side of my home (same side as family room) and numerous stucco cracks on that same side of the house. I wrote and called Maronda on numerous times only to be told they were not responsible.

They did nothing, not even respond to see all the water build up in the wall at the base that eventually seeped inside. I contacted State Farm; they came out but did nothing as well other than say the home is still under warranty and to take it up with Maronda. After months of being lied to and eventually no response, I gave up and had to pay out of pocket to have the floors replaced in Feb. 2005. The first thing the contractor noticed was that the floor wasn't leveled properly so I had to pay extra for that to be done before new flooring could be put down. As of this very day you can see the rotten wood from water damage along the base of that entire side of my home compared to the wall base anywhere else in my home.

The Brookshire community walls are cracking (started about 2 years ago) and continue to do so (last phase homes now starting to notice).

I purchased a new Maronda Home at Sheridan Lakes in W. Melbourne, Florida. The home was 6 months old when I noticed what appeared to be water stains on the drywall ceiling. I called the builder and was told that the information would be passed along to the site foreman. After about 3 months and numerous phone calls, we started getting heavy rain prior to Hurricane Frances. The roof leaked and the drywall ceiling collapsed. I notified my insurance company.

They sent an adjuster who stated In this adjusters opinion, sunporch drywall ceiling became saturated with water and collapsed due to improper installation/flashing where sunroof attached to the east wall of the residential structure.Someone attemped to caulk or use stucco material to build a transition-but the product broke up or large enough gaps were present when the roofing material was installed to allow significant water intrusion into finished ceiling (insulation/drywall ceiling. Damage was most likely caused by improper building design and or installation. I was told by Maronda staff that my home would be repaired but they won't take my calls and I have to leave voice mail messages and no one returns my calls. I wrote a return receipt letter and received no reply.

The insurance adjuster quoted pre hurricane prices of $1,368.00 which I was told was very low. I have a deductible of $3,500.00 so even if I receive an estimate that is twice the amount, I would still be out of pocket. The aggrivation and stress has been overwhelming but the builder doesn't seem to care if I tell anyone my problem. I contacted the building department of W. Melbourne, Florida and was told that they spoke to the builder and wanted to know if the builder contacted me after they called. I replied they hadn't, but the building inspector has not returned my calls.