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Samantha of Okeechobee FL (07/18/08)
Sewer Installed Improperly Driveway caved in They claim no record of any complaints or work prior to exired warranty period. We are seeking to have them purchase back the home.
Brandi of Riverview FL (06/03/08)
we purchased home. Then ended up with a sliding glass door that leaked. It was like pulling teeth to get them to come out. They triedto fix, but slider still leaks. Got tired of calling. Also when it rains my front bedroom leaks up near ceiling. They also hooked light fixtures up backwards. Air conditioner fan came off of unit outside and damaged the unit. They forgot air vents in living room and had to punch them through after walk through, also forgot outlet on back patio.
My yard is uneven, they didnt roll it before they poured concrete, had to have them to come back out. After they rolled the yard, the patio is now uneven and I am scared of someone stepping off side and breaking ankle. We have been in house 7 years now and still finding problems. Spending over 28,000 to get house the way we want it.
Kenny of Port Saint Lucie FL (05/20/08)
My house is great, don't listen to these people. Countrywide has been a very enjoyable experience.
Michael of Pittsburgh PA (05/13/08)
i worked for them, for 3 months, awnsering phones and taking messages. i had to listen to angry people complain about how thier homes fell apart every day. the customer servce rep that worked in the cubical next to me instructed me to never foward a call to him, he slept at his desk often. i know i saw him doing it.
Harry the president of moronda homes knew about all off this but didnt care. he was too busy taking customers and potential customers to court. or maybe the company was being sued, either way he was at some kind of court hearing at least twice a week. everyday i left work feeling like crap cause i could belive how this company was treating people and worst off, i was part of it. they build thier homes out of inferior materials dont up hold thier warrenties and steal peoples money if they back out of contracts. just thinking about what i was part of makes we want to throw-up now.
Carlos of Orlando FL (05/06/08)
Under litigation. 3 1/2 years into this. Bad AC installation as well as other home defects due to negligence of builder. Currently have an attorney but will like to get into a huge class action against builder. Have all the details of the case.
Mold exposure, lot of damages to property, expensive remediation and restoration.
Ed of Greensburg PA (02/06/08)
Since we have purchased the home, part of the living room caved in due to a leaking pipe, and now the entire side of our home lost its aluminum siding due to wind. I had a contractor look at it and he said that the siding is so cheap that the nails stayed in the house, the holes holding the nails in the siding broke.
They use the cheapest material when they build these homes. If you are looking for a new fixer upper, then go ahead and buy a Maronda home.
Kyle of Melbourne FL (12/13/07)
I purchased the home in February 2006 at the Preserve in Lake Washington, Melbourne, Florida. The tile flooring in the kitchen cracked in several places. It happened within the 6 month warranty period, so they fixed it. The guy that fixed it said they have had numerous problems with it because the concrete slab cracks from the grounds not being prepared properly before they poured the concrete. Since then the tiles and grout have cracked again.
The A/C seemed to be running all the time since I bought the home causing huge electric bills. I reported it to Maronda and they sent people over 2 times. Each time they came in and adjusted the vents saying I didnt have them pointed in the right direction. Needless to say it didn't help. I thought because it was a new home with high ceilings and most likely had very little insulation this is why the home would not stay cool. Finally the A/C just seemed to stop working all together. It wasn't blowing air at all. I called an A/C guy on my own. He came over said they never had put Freon into the A/C and that it was a common occurrence with Maronda.
Next up. I pulled the carpet from the bedrooms and living areas. Cracks are everywhere in the slab. The garage flooring has cracks everywhere too. Everyone of my neighbors have cracks in their flooring too. If they have tile in their kitchens then the tiles are cracked as well. Overall, I am unpleased with my home. Every person I talked to about Maronda Homes after my purchase told me they had heard nothing but problems about this company. Be warned.
Sabrina of Jacksonville FL (11/19/07)
I purchased a Maronda new construction home in 2003. At the time of my walk through I noticed a huge water spot at the base of one of the walls in the family room. The foreman made record of it to be repaired. By the time the 6-month inspection rolled around the water spot resurfaced and had to be repaired again by Maronda. Three months before my 1 yr. warranty was up, hurricanes Frances,Ivan and Jeanne rolled across Florida bringing tons of rain, flooded almost an entire side of my home (same side as family room) and numerous stucco cracks on that same side of the house. I wrote and called Maronda on numerous times only to be told they were not responsible.
They did nothing, not even respond to see all the water build up in the wall at the base that eventually seeped inside. I contacted State Farm; they came out but did nothing as well other than say the home is still under warranty and to take it up with Maronda. After months of being lied to and eventually no response, I gave up and had to pay out of pocket to have the floors replaced in Feb. 2005. The first thing the contractor noticed was that the floor wasn't leveled properly so I had to pay extra for that to be done before new flooring could be put down. As of this very day you can see the rotten wood from water damage along the base of that entire side of my home compared to the wall base anywhere else in my home.
Benjamin of West Melbourne FL (03/26/07)
The Brookshire community walls are cracking (started about 2 years ago) and continue to do so (last phase homes now starting to notice).
Joseph of W Melbourne FL (01/20/05)
I purchased a new Maronda Home at Sheridan Lakes in W. Melbourne, Florida. The home was 6 months old when I noticed what appeared to be water stains on the drywall ceiling. I called the builder and was told that the information would be passed along to the site foreman. After about 3 months and numerous phone calls, we started getting heavy rain prior to Hurricane Frances. The roof leaked and the drywall ceiling collapsed. I notified my insurance company.
They sent an adjuster who stated In this adjusters opinion, sunporch drywall ceiling became saturated with water and collapsed due to improper installation/flashing where sunroof attached to the east wall of the residential structure.Someone attemped to caulk or use stucco material to build a transition-but the product broke up or large enough gaps were present when the roofing material was installed to allow significant water intrusion into finished ceiling (insulation/drywall ceiling. Damage was most likely caused by improper building design and or installation. I was told by Maronda staff that my home would be repaired but they won't take my calls and I have to leave voice mail messages and no one returns my calls. I wrote a return receipt letter and received no reply.
The insurance adjuster quoted pre hurricane prices of $1,368.00 which I was told was very low. I have a deductible of $3,500.00 so even if I receive an estimate that is twice the amount, I would still be out of pocket. The aggrivation and stress has been overwhelming but the builder doesn't seem to care if I tell anyone my problem. I contacted the building department of W. Melbourne, Florida and was told that they spoke to the builder and wanted to know if the builder contacted me after they called. I replied they hadn't, but the building inspector has not returned my calls.
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