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Consumer Affairs


Is this your Business?

Fleetwood Homes


Consumer Complaints & Reviews

Bath, tubs/heating system - I purchased this mobile home in April of 2008. Since then, I have had problems with condensation in the kitchen, however they did repair that. A couple of months ago, in March 2012, my furnace stopped working. I called the service center and was told that they would not replace it as it had only a two year warranty on it. I had to refinance to pay the $3,300.00 that it cost to replace it.

Also, both bathtubs are cracked. They have a temporary fix for them, but those will need to be repaired as I'm trying to sell this place. I purchased this home trough Pennsylvania also. Yes, they filed bankruptcy also. My carpets are worn and falling apart. The windows have mold in between the double panes. This home was poorly made. I am very dissatisfied with Fleetwood. I wish I never purchased this home.

Very poor materials were used in the roofing. Looks like it's 25 years old when only 12.

My Fleetwood home is less than 3 years old. We have serious plumbing problems, which I am not financially able to correct. The front and back door both leak rain water into the house each time it storms, and there is mold growing on the back wall by the door. The inside walls were not primed, and the cheap paint is coming off the walls. The exterior faucets do not work too.

The plumbing is my biggest worry. Hot water comes out of the cold water taps, and I am receiving extremely high electric/gas bills because of it. I thought I repaired the problem a year ago, but it has returned. I am very upset since I bought this home in an effort to save money, yet it is costing me a lot more to try to live here. I am a disabled senior on social security disability.

I had multiple issues with my double wide Fleetwood mobile home when it was first put on my basement. It was apparent there were some issues with the people who put it together; crooked sink, toilets, etc. The ceiling was cracking left and right. Had the place we bought it from come and "fix" what issues they could within first few months. They couldn't reset the toilet or sinks. I noticed the flooring starting to separate, but I was told it had been a year and there's nothing they could do. More cracks in ceiling also. Then last year, mold started appearing above the master bathroom shower, furnace leaked so bad it flooded kitchen, spare bathroom, and laundry room. The separation in the flooring is so bad now that it's definitely making me worry about the home's stability. The house has so many cracks that heat escapes and precious oil is just literally being sent outside. I'm so upset after also reading multiple complaints from others that I want to sue Fleetwood! I just don't have the money to do so. I owe like $95000 on this Pos house and am a single mom with two kids. What can I do? This is obviously structural issue here. Nothing we have done! Help please!

We are very distraught and disappointed in our recent purchase of a single wide Fleetwood home. We have not lived in it a year yet and have had nothing but trouble. We bought it brand new hoping to avoid constant problems and repairs you find in used homes. We didn't avoid much. Small things mostly-- trim constantly falling off, cheap plastic bathroom fixtures coming loose constantly, cheap, and I mean cheap, carpet. We were never told we could upgrade to better quality. Front door that is warped and has never sealed properly.

Front porch light, back porch light and master bath light fixtures stop working for unknown reason then suddenly start again and to top it all off, today, I have a repair man in our house cutting large square holes in my walls to replace faulty plastic fittings on the plumbing in both showers. We wanted and are paying for a brand new home. What we have is a cheaply made, falling apart box that looks like it's been well used that we will more than likely have to move out of way before it's paid for. Is there any recourse?

I purchased a new Fleetwood home in 1997. There have been many problems. The furnace had to be replaced. The guest bathroom toilet had to be replaced both due to leaks. The leak was under the toilet and bathtub so both had to be replaced as well as the floor. The heat pump went out in the middle of the summer. Some of the sockets in the kitchen do not work and never have. For the last year or so I have had black mold on the ceilings and walls. I have cleaned with everything including bleach. The mold keeps coming back. I use a neutralizer now due to breathing problems.

The halves (double-wide) are beginning to separate. The trim around the ceiling is coming away from the wall. I have tried putting nails back in they come out.

Every summer I have to take a screw driver outside to re-screw in the screws on the roof overhang. The back door keeps coming opened on its own. I have it tied shut now. The doors do not close all the way; one bedroom door closes on its own. The master bedroom door handle does not turn so you can't close the door.

The master bathroom shower started leaking but since the shower backs up into my closet, I didn't find water on the floor in the bathroom right away. So I wasn't aware there was a problem. Not until I went into the closet and stepped into a pool of water. Some of my clothes were ruined, and the wall is full of black mold. The furnace leaked under the vinyl floor in the laundry room and there are big soft spots in the sub-floor. Now that floor needs to be replaced. The company that sold me my home went out of business within 60 days of me buying my home. I can't sell the home with these problems. I would not do that to the next person. And I can't afford to fix these many problems. I still owe #25,000.00 on the house. And it needs a new roof now!

Please help! The interior baseboards, carpet, shower enclosure seams, & roof seam of our 1995 Fleetwood mobile home is covered in black mold. We are all sick. Our insurance will not cover mold. We still owe $24,000 on home. How do we get the home condemned?

First of all, the AC blower motor went out twice, in less than five months. The electrical sockets through the house are not working. All GFI breakers, inside and out, are not working either. The kitchen cabinets are falling apart, the ceilings are all discolored from the glue, the floors are creaking, all faucets are falling apart and leaking, the bathroom showers are all discolored from the glue, the stripping through the house is falling off, and the dishwasher doesn't work. This mobile home was ordered and built in 2007. I am very upset and in debt for junk. I was expecting a much better quality. I am wishing I could start over. I would have never gotten trapped like this. I paid $40,000 for staples and glue.

I purchased a Fleetwood Mobil Home 2006 Model and it has been a nightmare! Not more than a week in the home circuits began popping. Had to call an electrician who stated that the wiring had been wired backwards to the smoke detectors and there were bare wires. A year later the roof began to leak where the shipping strips had been nailed through the roofing. The carpet was a mess within a year buckling and moving all over the place.

Year two, the toilet mechanism had to be replaced. Year three, all the faucets were dripping and had to be replaced. Now there are staples coming through the walls, gas furnace had to be repaired twice. One of the bedroom walls always has moisture on it and is cold in the winter. I'm afraid to pull down the drywall to see what I might find. What's next? I can see why they went out of business in PA. ** workmanship. Buyer beware.

This is simply a follow up. Beware if purchasing from Fleetwood Homes! It has been brought to our attention that the Fleetwood Home that we purchased brand new, and was deemed faulty manufactured, and full of black mold in only seven years, has caused our child and us all that within the home, even our dogs, severe health problems. Our daughter was just diagnosed with a mass in the back of her head, near her right optic nerve. We truly believe that the mold within our seven year old home caused this, as well as all of our other health problems.

Saydey will be getting the testing done to prove that her severities have in fact come from the mold, mold that was in our faulty manufacturing Fleetwood Home. Fleetwood files bankruptcy to remove themselves from the damages that their homes have caused, rest assured in knowing that I will not stop to prove our case against them. They are at fault. Their homes are poorly constructed, and not seemed together properly. A structural insurance came into our home and claimed faulty manufacturing. What more does it take? Obviously a lot more, for there is no one to place the blame on since Fleetwood filed bankruptcy.

In 2006, I bought a brand new Fleetwood Home from Statewide Homes, in Grass Valley, CA. The house was delivered in October or November, and sat vacant through the first winter, while we finished the rest of the construction project. Both doors leaked, and warped the sub-floor, and the response I got from Fleetwood was, "it's economical housing, live with it". After the manufacturer's warranty ran out, the extended warranty company said they would come and seal the door, but refused to fix the rotten floor, floor molding, carpet, cracked tile floor, or do any thing about the mold growing behind the wall.

Now, after only 4 years of living in the house, I need to replace the improperly installed roof, reseal all the seams in the siding, fix many cracks in the drywall, replace cracked siding, and repaint the entire outside of the house, plus rip out both doors, replace the sub-floor, carpet, and tiles. It may have been economical then, but it sure is going to cost me a lot to fix it.

The other thing wrong with my house were the spa tube drain was broken. I bought a new one, but the handyman they sent to fix it made it worse, and then said it was to difficult to fix. I had holes in the ceiling were someone decided to throw a pen or pencil through it. I can still see where the paint doesn't match, and the dimple is still apparent. When the house was delivered, the two halves did not line up correctly, due to the layout on one unit. That took 9-10 months, before someone decided they could fur out the exterior wall, so the siding would line up. All the walls inside have a nice bend in them. Do yourself a favor, don't buy a Fleetwood home. I would have given them zero stars but Consumer Affairs would not let me.

As my first home, I purchased a 1978 triple wide Festival by Fleetwood Manufactured Homes in March 1979 from the park it was set up in. The house was manufactured and set up in the fall of 1978 and sold as new, as it never had been lived in. The saleswoman told me that the square foot cost of the home was middle-of-the-road for manufactured homes. I was told there was a one year warranty on the house and on the appliances, but I never received any paperwork regarding any warranty nor did I receive any registration cards for the appliances. I did receive instruction booklets on the dishwasher and on the furnace. The saleswoman told us to contact the park manager regarding repairs if there are any problems with the house during the warranty period and to contact a service technician if I had problems with any of the appliances.

Before I purchased the house, I noticed that the roof had leaked where sections B and C were joined on the south side of the house. When I inquired about the leak, the saleswoman told us the leak had been fixed. The saleswoman also told us that the section C of the house had been too large for the lot, so two-feet of section C had been removed on site with a chain saw. In 2010, I found out that the two-feet removed from the section C had not been cut straight across, resulting in one side being longer than the opposite side of that section. The first time it rained, I found out that the roof still leaked where the alleged repair had been made. The second time it rained, there was a stream of water running down the inside wall where sections B and C were joined on the north side of the house.

At that point, roofers working for Fleetwood came out and re-roofed the section of the roof where section B and section C were joined. One of the Fleetwood roofers told us that the people who had set up the house had roofed the connection incorrectly. The third time it rained, I found rainwater dripping between the exterior wall and the interior wall above the window in the master's bedroom. Within the following few years, I found out that rainwater had been leaking between the exterior and interior walls around most of the windows in the house. The roof in the living room continued leaking off and on for the next several years. Re-roofing where section B joined section C only slowed down the leaks. It didn't stop them.

After moving in, I noticed that the back door didn't close properly no matter how many adjustments were made to it or how many times the house was re-leveled. Also, the stall shower door in the master's bathroom did not fit properly, causing water to leak out when taking a shower. The first time I attempted to use the furnace, I found out it had a defective part that needed to be replaced before the furnace would work. The forced air furnace failed to heat the master's bathroom at the south end of the house and the two front bedrooms at the north end of the house. I purchased space heaters in 1986 in order to adequately heat the front bedrooms. The heating air duct tubing underneath the house began coming loose and falling off during the third year I lived there. Tired of repeatedly reattaching them, I finally had them replaced in 1990.

Also during the third year, I noticed that the toilet in the master's bathroom was leaning into the wall. Upon examination, I found that the sub-floor beneath the toilet had rotted out and needed to be replaced. I replaced both the sub-floor and the toilet. Additionally, all the bathroom faucets needed replacing after only three years of occupancy. The wrought iron railing on the back walkway loosened up the fourth year and in spite of numerous attempts to permanently remedy the problem, the railing began falling off during the sixth year. Within six months of moving in, the brand new GE refrigerator broke down twice. I ended up replacing it with a Whirlpool. I didn't have any warranty paperwork, so I bore the replacement cost. The exhaust fan in the guest's bathroom has never worked properly rendering it unusable. After the first year of occupancy, water began leaking off and on through the bathroom vents when it rained. Our attempts to permanently remedy the problem had mixed results.

In 1990, I found out that no moisture barrier had been installed between the bathroom tile and the wall before installing the ceramic tile enclosures. That same year, I found out that water had leaked between the ceramic tile and the wall in the stall shower and in the tub/shower combination bathrooms causing the tile to separate from the wall. The drapery rods in the front bedrooms came out of the wall or ceiling and fell down during the first few months of occupancy, and the wall molding in the front bedrooms, in the living room and in the dining room started coming off during the first year of occupancy. Ten months after moving in, the built-in drawers in the master's bathroom, the drawers in the built-in dining room hutch, the drawers in the built-in desk in the second bedroom and the built-in drawers in the kitchen began breaking apart. After the drawers broke, I found out that the bottom of the kitchen and bathroom drawers had been put in upside-down and attached together with lightweight staples.

The water pipes broke in four places within 15 minutes of each other during the fourth year. Also during the fourth year, the dishwasher and the guest bathroom toilet began leaking underneath the floor covering. I didn't find out about the leak until the black mold growing underneath the vinyl floor covering in the kitchen was noticeable on the kitchen floor vinyl. At that time, I found out that no moisture barrier was placed between the sub-floor and the floor covering in the guest bath or in the kitchen, and the kitchen sub-floor had rotted out from water damage and needed to be replaced. It was when the kitchen sub-floor was being replaced that I found out that the house floor joists run the length of the house, instead of running the width of the house and have no cross bracing, which has caused the particle board sub-floor to sag in certain areas.

The fifth year, half of the frame on the built-in wall oven door came off where it was crimped onto the oven door. I taped it together with a duct tape. The knobs on the cooktop fell apart during the fourth year. During the sixth year, I found out by accident that the cooktop had been recalled due to a fire hazard. I was never given notice by the manufacturer or by Fleetwood of the recall. When I looked into the recall, Fleetwood denied knowing anything about it. During the seventh year, the alleged thirty-year roof needed replacing. When I contacted Celotex, I was told the composition shingles on our roof were not manufactured by them. When I contacted Fleetwood, I was told that they weren't liable. I later found out that no roofing felt/moisture barrier was laid down between the roof sheathing and the roof shingles. About the same time, I noticed that the fiberboard siding was disintegrating and bowing out, leaving the insulation exposed to the elements.

Half of the electrical receptacles in the kitchen and all of the electrical receptacles in the dining room stopped working during the eighth year. The windows in the living room, the third bedroom and in the master's bedroom began literally falling apart sometime during the ninth year. In 1989, I found out that the electrical wiring in section C of the house didn't have its own breaker in the breaker box and as such, was overloading the electrical system. In 1990, I had an electrician install a breaker switch specifically for section C. The furnace also stopped working in 1989 and neither the manufacturer, Coleman, nor the two repair services that came out could figure out what the problem was. In 2006, I noticed a small water stain in the southwest corner of the family room ceiling. When I investigated it, I almost fell through the sub-floor. When I pulled back the carpet, I found a two-foot square area of moldy rotting sub-floor. Apparently, rain water had been leaking between the exterior and interior walls for sometime without our knowledge.

In 2009, I found out that the house was set up with a three-quarter to one inch wide gap extending for approximately 36-feet where sections B and C are joined. Once that section was exposed, it revealed extensive water damage in the ceiling and walls, black mold in the ceiling and walls, and rot in both the living room and in the master's bedroom ceilings, walls and sub-floors. The seller was the Mobile Home Park. The saleswoman was a licensed manufactured home sales agent, with an office inside the Park's clubhouse. She ordered the house from Statewide Homes and hired the setup company that set the home up once the home was delivered to the site. I believe that I was told by the seller that the Park owner had some type of interest in either Statewide Homes or in Fleetwood Enterprises or both.

Fleetwood Homes is the worst business I've ever seen! We ordered a $39,900 model home and we're charged $87,741.61 and got nothing but a model home! We were told we would have wood paneling and cabinets, Scotchgard carpeting and all ceramic amenities in the bathrooms --they're plastic! Everything is going on it and we had problems with the house on the first day we moved in. The electric is all over wired and now, one room is totally burned out. All the red lights are, on constantly, at their plug-ins and there are no window casings or door jambs --it's all filler in between! The mold and mildew comes in despite trying to winterize it myself for the winter months.

I also lost both of my parents due to breathing problems and I, myself, now have to use a nebulizer because of the horrid air I breathe inside of this home. I live in the New York state in the snow belt region and my roof load is only 30lbs sq. ft. I'm afraid the roof will collapse from the weight of the snow and there is a huge amount of other problems with this house. I'm afraid I'll come home one day and find it in ashes as the electric is so bad. Everything is wrong with this house. There is no wood to be found in this home, it's all clapboard and corrugated wood. There are hardly any studs in the walls and the clothes shelf in the master's bedroom ripped through the entire wall.

I had an attorney working on my case for over 3 years and accumulated a $50,000.00 bill from them. They pulled out because there are four other companies all involved in this, so they have been afforded protection. Now, I'm in so deep that I'll never get out of the financial disarray I'm in. What a mess. I only draw SSDI! The monthly mortgage payments were over $600.00 and I'll tell you one thing, they will never get that money from me for a piece of junk that I can't even sell for $20,000.00. Not only all of these, but can one imagine the irony for Fleetwood Homes of Pennsylvania trying to charge me for an electrician who came to fix their own problem? I have a claim against them over their bankruptcy, but I doubt I'll ever see what I've spent out for this piece of junk of a home! Thank God I have all of these on DVD!

First of all, we cannot track down our title showing we have paid the house off and the title was never sent to me. I purchased the house from American Homes that was located in Uniontown PA and now it's just shut down and gone. The salesman was big Jim and I purchased the upgrades that was not put in. Now with noticing shingle grit in my gutters, I noticed that the roof is all buckled only on the one side of the house. They are only 7 years old and the roof needs to be replaced. The cracks in the ceiling had been repaired and repaired but I can show you all the cracks and seams that were fixed are back and look terrible.

The fixtures on the tubes showers and sinks have all been replaced along with the toilets from leaks. Trim is coming off on all rooms on the inside. The electrical plugs in the kitchen stopped working and keep shooting fuses. Vinyl coming apart on the sides. Carpet has been getting spots on it all over and it must be from the light dye job. The upgrade of the carpet was not an upgrade. I am just very upset with the house with the amount of money that was spent on it. The floor joists squeak and from looking and reading what others have experienced, I am afraid to even look further. This is truly upsetting as well the company going out of business and just gone. I have nowhere to go and talk to anyone.

We bought our home in September 2010 and the warranty is going to expire in Sept. 2011.

I placed a service call with Debbie ** in Waco Texas for three areas where the boards in the flooring were making a noise when you step on them. Dale (a contractor) came out to fix them. Also, I told her that there were holes on the floor around the plumbing, we've killed four or five mice coming in those holes. Dale said that he was not supposed to fix those, that it would entail too much work.

Three days later, three more areas were making noise when stepped on--one that he initially, supposedly fixed, and two others. I placed another service call to Debbie because our warranty is running out and I wanted to be sure they were fixed before it does. About a week later, I get a reply back from her stating that after "careful review" of our file, that the boards on the flooring was not a "structural warranty" but cosmetic, which of course had already run out (90 days only. These boards were not making noise during that 90-day period). She said that it was normal for the boards to do this after settling.

That it's normal for the floor to make noise when you walk across it? Why did they agree to fix them the first time? So they are refusing to fix the loose boards on our floor. The flooring is "structural", it helps hold the house together. As for the holes around the plumbing, no buyer is able to look at all the underneath of the flooring to see if there are holes around the plumbing fixtures before they buy.

We had no idea the holes were too big for the plumbing pipes until mice started getting in. Fleetwood Homes are just thrown together with people that don't care and take pride in their work. Fleetwood does not stand behind their product. They are only interested in making the sale and afterwards, they will not help you. I do not recommend anyone buying a Fleetwood home. After you sign the papers, you have no one to help you. They don't care!

First of all, I would like to say that I am amazed with what I am seeing here. We purchased our 2004 Fleetwood Manufactured Home from Wells Manufacturing of Evansville Inc. in Feb of 2004. They delivered our home in June of 2004. And we moved in to what was thought to be our dream home on June 27th of 2004. We too have had nothing but issues with this home, since the day we were handed our keys.

Where to even begin We have had door leaks, windows that don't seal and leak etc. Within the first year of having our home, numerous contractors were sent in from Fleetwood. And usually, it was never the same contractor. So, the new contractor was simply trying to repair the last contractor's mess ups. Our leaks caused more severe problems. However, our youngest daughter Saydey became very ill. Rather than get into all of that, I will be posting the link to the campaign that we started this very day for her and others like her. As one voice we may be small, yet united. We can raise our voice and be heard!

We too purchased a 2/10 warranty. And might I just say that I truly feel that that warranty is but a way to get more funds from the purchaser. It covers nothing! We have had a recent storm that came through and caused over $80,000.00 damage to our home. Our shingles were stapled on, which clearly became illegal several years ago, because they were stapled. They ripped and tore off with the winds that we had with our storm, with the shingles gone when the rain entered the roof. Water causes mold. The layers of my roof, between my popcorn ceiling and shingles, are full of black mold. Water entered the home when the gutters were blown off. And every exterior wall of my home was flooded with rain water, causing the water to run down every exterior wall and even the interior walls. Sub floors and the interior walls have been damaged, none of which was covered by my insurance. It was because the engineer claimed faulty manufacturing of our home. Our home is only seven, I repeat seven years old.

I know I have a home that is not covered by the insurance, my Fleetwood warranty, 2/10 warranty, my seller (Wells Homes of Indiana), Congress, HUD ( I have a HUD approved home), the attorney general or the BBB. Now, my case continues and has become far worse. Our daughter was almost two years old when we moved in our home. She became ill. After doctor appointment, we were sent to a pulmonologist/allergist for pediatrics, where it was determined that our daughter was allergic to mold. Indianapolis is about 5 hours from our home. As the years gone by, Saydey's condition got worse. The six, I repeat, six medications that she was placed on didn't seem to be improving her condition. And after a severe attack and almost losing her, I decided it was time to find a doctor willing to take on her condition that was closer. There was no way that I could get her to Indiana quickly. Upon our first visit, it was apparent that she needed a blood test done immediately. Upon watching my daughter go through the pain of this test, we were scheduled for a follow up appointment. We got the news that she had high traces of mold in her blood. Not only is she allergic to the mold, but it was killing her, causing her very sickness. Our Fleetwood Entertainer series home has no vapor barrier or OSB on the exterior of our home! None! Literally inside our home, when you remove the drywall, you can see studs and roll insulation. When you remove the insulation, you can see a 3/8 piece of board insulation and then siding. That's it. No membrane or wrap of any kind.

Now I have a personal injury case, a very sick child and a condemned home, with no one willing to accept our case. I just today started a campaign for Saydey. It's called "Saving Saydey, Raise Your Voice & Make a Difference!" This campaign was started for Saydey and any other with her condition. It is apparent now that there are others in the same shape as we are. And I truly feel that as one voice, we may not be heard, yet with many, we will! Please feel free to add your stories there. And together let's get this taken care of. Please be advised that our health is at stake here. I am not willing to sacrifice the life of my 8 year old daughter for any home, let alone a home that wasn't built to code and was faulty manufactured.

I need to know where my hot water heater is in my 2001 Anniversary Model 48' mobile home purchased in November 2000. There is nothing in the paper work given to me that shows where it is. I am a senior citizen and disabled so I am limited in doing my own search, Please help.

In August 2002, I purchased my home from Fleetwood Homes in Elizabethton, TN (which is now gone and bankrupt!) I had nothing but troubles since then.

First, the wiring was all wrong for my dishwasher. My father, who is an electrician, had to come over and assist the Fleetwood homes electrician in solving the problem.

Next, a mysterious wet spot started to appear on my carpet in the middle of my living room near the area where my house was put together. This went on for months and Fleetwood would send someone out and blame it on the fish tank, me spilling something, the dog, kids, etc. By this time, the small water spot that started in November of 2002 has grown into a "river" of wet/damp carpet from the living room all the way into the back bedroom. Fleetwood finally sent out a carpet cleaning crew.

The company (I don't remember the name) came and thoroughly examined the carpet and confirmed that it was not fish tank water, pet accidents, or something spilled and I had a genuine leak somewhere. They also confirmed that my carpet and padding was ruined and needed to be replaced. Not long after, Fleetwood went bankrupt. Eight years later, I still have the leak, I have pulled up the carpet and padding and the sub-flooring which clearly shows the path of the water and it is much worse in the summer.

Also, my septic tank lines were not hooked up properly under my house so my father had to rerun the septic lines (this was after numerous calls to Fleetwood and nothing were done!). Now, the toilet in the master bathroom does not flush properly and is unusable at times.

We bought our home new in 2003. It is a 2002 Fleetwood Entertainer. Since we have purchased it, we have had multiple problems with it. I'll post all I can remember on this but so much has happened that it's hard to remember it all. Well, the front half of the roof blew off soon after we got it so we replaced that. Then the plastic roof vents they put on the rear part of the roof all cracked and leaked, so we had to replace them. The the fireplace leaked and caused major ceiling damage behind the built in TV so we had to repair that. All of the windows leak air around them where they are installed so poorly so every winter we have to put plastic over them so we can keep warm.

Now comes the good part (or bad). The dishwasher quit, so we called them and they came out and discovered they had driven a staple through the electric wire when they put the siding on. So they fixed that. Lucky we didn't have a fire. Then while I was trying to figure out why the blower in the fireplace wouldn't work, I discovered they had cut a hole in the outer wall as an access point for the fireplace but they cut it in the wrong place. Well, when they cut the hole they cut through the electric wire that feeds the plugins. So instead of fixing it where they cut it, they just crossed over the wires and hooked them to another plug that still worked. So I called them back for that and instead of just fixing the wire where, they cut it they just took that wire out and left it hooked the way it was which was wrong. Now I have 5 plugins in the kitchen that don't work and 2 bedroom lights that won't work and numerous plugins throughout the home that won't work.

I have had to replace 5 light switches. The fireplace is loose in the wall. All the flooring throughout the home pops and squeaks when you step on it. Most of the trim around the doors has fallen off. I'm sure there are things I am missing, but by now I'm sure you get the point that I am very disappointed with Fleetwood and will never buy another one. I emailed Fleetwood and complained but as you can guess I never received any response. The only thing that has continued to work in this home is the appliances and they have nothing to do with Fleetwood. If there is or will be a class action lawsuit against Fleetwood I will be the first one on the wagon.

I am writing in regards to the mistreatment of my grandparents by the Fleetwood Company. I was recently made aware of the problems that they had with this company. I feel that Fleetwood see them as elderly people living in the country, with nobody to fight for them. After needing a new home for 15 years, my 74-year old grandparents bought a Fleetwood home. It was delivered to their property in February 2010. It took four weeks for the company to finish the installation. This meant that my grandparents could not move in and yet they were making monthly payments.

They made calls to Debbie ** at Fleetwood several times a week, and they were ignored. Critical issues like leaking toilets and sinks were finally resolved, and they were able to move in after waiting for 28 days. With the help of my mother, a list of issues was sent to Debbie within the 90-day window, as specified by the warranty guarantee. On the top of the list was the carpet that was not installed properly; it had several rolls and humps in many of the rooms. The next item on the list was two of the three toilets were cracked around the rim.

Finally, after several more calls to Debbie, a man named Dale was sent to the home. He fixed a few other items that were on the list, leaving the carpet and the toilets because they were not on his repair list at the time. He was curious as to why they were not repaired, and he said he would ask Debbie. He came out a second time for more repairs, but again the carpet and toilets were not on his list. He informed my grandparents that he was going on vacation, but would again check with Debbie regarding the issues. He did not return to their house.

My grandparents continued to call Debbie. She told them that they were beyond their 90-day warranty period, and no repairs would be made. Since that time, the kitchen sink began to leak again. They had to repair it themselves. They continued to call, trying to get someone to fix the carpet because it was a safety issue. The humps in the carpet could cause a fall. Given the fact that my grandmother had four back surgeries and is awaiting a knee replacement, a fall would be very detrimental to her health.

I got involved after a recent visit. I asked them why no one fixed the carpet. They told me about the problems that they had with Fleetwood customer service. I became enraged when they told me about a hateful letter that they received in January from Debbie that told them not to call her anymore because she was not going to return their call. I called Fleetwood on March 25 and left a message for the service manager, Jim **. I received a return call from Jay **. He said that he pulled the file. The carpet was mentioned, but it was a retailer problem. My response to him was, "Are you not the retailer?" He again told me that nothing would be done because it was beyond the 90-day window. He stated that the toilets were not mentioned. I explained to him that I know for a fact that they were mentioned because my mother wrote it down and their associate, Dale, mentioned them during his repair visits. I again asked to speak with the manager.

I did receive a call from Jim **, the service manager. He stated that he reviewed the file and nothing would be done. I discussed with him that Dale, the repairman, was curious as to why he had not received an order to repair the carpet and toilets. He said that he was not aware of this person, even though Dale was sent by their company. I expressed my concerns regarding the mistreatment of my grandparents to Mr. **. He did not seem concerned until after I mentioned that I would be filing a complaint with the Better Business Bureau (BBB). The customer service department of this company seemed to not care about the safety of their customers. Once they had their money, my grandparents were left to fix problems on their own. There is molding that is nailed back in place because it was pulling apart, sinks that they had to repair on their own and much heartache. These concerns were verbalized and ignored by the company during the warranty period. They have conveniently misplaced the handwritten list of issues that was presented to them during the warranty period.

Their associate, Dale, seemed to have a copy. However, now that their lack of customer service is being questioned, no one can seem to find the list. In regards to the document certifying "warranted repairs were satisfactorily completed and acknowledged via signature on applicable work order", the company did not give a copy of any signed warranty repair documents to the homeowner, as they were signed electronically. My grandparents stated that it was not explained to them what they were signing, and they were completely unaware that the repairs to the carpet and the toilets would not be completed. They assumed that the repairs would be done at the next visit, which never happened. They are very trusting people, and they did not think that the company would swindle them the way that Fleetwood did. My regret is that my grandparents did not involve "the homeowner's relative" in the initial decision to purchase a Fleetwood home. I would have researched the company before allowing them to spend their hard earned money on an inferior product like this company produces.

After reading all of the complaints about this company online, it seems that the only people still purchasing their product are elderly people who do not have a way to read all of the scathing reviews of the product and the customer service. It is truly a shame that they feel they can take advantage of trusting elderly people the way that they did. I hope that potential buyers of their homes read all of the reviews before purchasing. The company refused to repair the problems, even after a complaint was filed with BBB. I discovered they are not a member of the BBB-- big surprise. Their work it shotty style at best. They would not be ranked highly in the BBB due to all of the complaints.

We bought our double wide in 2006 new. When the company that delivered it came to level house, I knew they weren't leveling it right well. Since we put it in, we've had roof leak, the ceiling fixed multiple times due to cracks, as well as a list full of other issues. I would never recommend a Fleetwood to anyone and wish I never bought this house! I wish I had help with my situation. I don't know where to turn or what to do!

We bought our mobile home 4 years ago, and we have nothing but problems. Our front door frame has falling apart from the moisture and it is also covered in mildew. All of our front windows are also covered in mildew from the trailer not being built correct. Our windows fill up with water. This is ridiculous. We do not have the money to repair this all ourselves. Our wall under our window is completely rotted out. Our wall paper is sucked in. There is black mold behind the wall paper. My son just had to undergo surgery for his tonsils, adenoids, and tubes in his ear from the chronic problems. which I feel is caused a lot by the mold. My daughter also has asthma and has to take inhalers and nebulizer treatments. My husband has chronic sinus infections and I too have bad asthma.

This I feel is mainly in part from all the mold/mildew in our home. We have tried and tried to talk to the place we got it from our house insurance and fleetwood but so far nothing is happening. We had a fire marshal come out and inspect it and they deemed it the manufacturer's fault but I have yet to hear anything. I am so distraught. We still have 11 years to pay on this and between doctor bills and medicine, we are drowning. I don't see how it's safe for us to live in this and no one fix it. It is not fair that this is a brand new house only 4 years old, and we have these problems. I mean our walls are rotten around us. This is not fair. We need help and I don't know where to turn.

I purchased my Fleetwood triple wide 2400-plus sq. ft. home in 2002. It was approximately 7 years old when I purchased it. I learned very soon that these types of homes are not built as well as a regular Stick Built homes. I bought this to retire in.

The former owner had sheet rock work done before I viewed it and fresh paint as well. Everything was carpeted even around the shower and toilet. I've been here 8 years now and the work hasn't stopped. I have literally replaced every floor in the house from linoleum to laminates and tile and new carpet. Last summer, I replaced the entire roof! I'm a DIY guy and all material was purchased at Home Depot.

The nature of these structures is they don't stay level, causing doors and windows to not close. I observed that the cabinets and hardware throughout the house are of inferior quality and do not hold up to any type of ware. I will be replacing the kitchen cabinets soon along with the counter tops. However, I feel that I am just throwing my money away with every project due to these structures are not sound. These are disposal homes, not meant to last the 30 years promised. To top it off, try doing a re-fi or home improvement loan. No mortgage company will touch you because these are classified as trailers!

Purchased a 2002 modular home in Washington state, new in 2003. "White raised quality cabinets" failed. The door fronts are delaminated and are loose. Thick loose skin on all cabinets in home. At first, it was one. Now all are delaminating. Can anyone help? Any ideas how to fix? What do I do? I will need to reface all cabinetry in home located in Washington state if I can get a hold of someone.

I purchased a 2009 Fleetwood Edgewood home last year and have fallen through the floor in the master bathroom this past Saturday. They are trying to prove negligence on my part but how do you know that water is running under the linoleum?

My Master Bathroom is totally destroyed. It runs into the closet in the master bedroom, Master bedroom and have been told by Posion control to get out due to possible toxic mold and Formaldehyde. What a way to treat a disabled Vet.

I purchased a Fleetwood Manufactured Home in 2008. We moved in on December 24 2008. On August 29,2010, we had a rain storm and the ceiling began to gush water coming out of the part where the home was joined as it is a double wide. There also formed a huge crack down the center of the home. When we went to inspect the roof, there seems to be nothing noticeable to the eye as damage such as blown off shingles or cracks.

However, when my husband looked at the plans of how the shingle roof was to be constructed, it appears that the rood was not built to code specifications by Fleetwood Homes. We believe this home was not built as intended by the manufacturer and although the warranty for the home was for a year and has now expired, we believe that since they didn't build correct that FleetWood Homes should still fix this leaking ceiling. Please e-mail me with information on what steps to take in this matter. Thank You.

I purchased my Fleetwood home brand-new in 2008 and was given a 2-10 Home Buyers Warranty which only offers full coverage on the home for the first year. Sure enough, just after a year, my roof started leaking in the master bathroom. I'm not sure for how long, since I didn't know until I started seeing water damage on the ceiling.

I called 2-10, and they told me that since it had been over a year, they would not cover it since the roof is not considered a structure. Really? So, I called Fleetwood; they told me that I needed to seal my roof vents with tar every year. So I did. A few months later, I noticed the water spot getting worse. So, I called Fleetwood again, and they implied that I didn't know what I was doing when I sealed the roof vent and that I needed to have a professional roofer come and do it.

Fast forward to this past July, I came home from vacation, and it was storming horribly. I was not home 5 minutes when my smoke alarms started going off. I went to the one in the spare room first to turn it off (since there was obviously no fire). And water was pouring out of the hole in the ceiling where the smoke detector was in. Now, over the last several weeks, we've gotten a lot of rain. So now, I have 3 leaks--in the master bathroom, the spare room, and the master bedroom.

When I contacted Fleetwood, they gave me the runaround that they got bought out by a company in Arizona and that the plant that built my home was now closed down. The guy I talked to (can't remember his name) pretty much alluded that it wasn't their fault and there was nothing he was going to do and that it must have been the fault of the people who actually set up my home on my property.

He also refused to give the number of the corporate office of the company that supposedly bought them. So I called them, Florida Home Masters, and they came out and couldn't find anything wrong or where it could be leaking. So they threw some tar on the roof and said that if it started leaking again, I should call them. So it did again, and I called again. They said they would come out yesterday, but they never showed up and never called.

Now, I have water damage in 3 rooms and most likely, damage to the insulation which is probably causing mold to grow. And everyone I talked to blamed someone else. And no one offered a solution or even advice on what I can do. I refused to pay a $2500 insurance deductible to get my roof fixed when my house is not even 3 years old!

This is so obviously a manufacturing defect or lack of quality control when building these homes or they just don't care, so they cut corners wherever possible. The stress of this is literally causing my hair to fall out; I have bald patches, because I don't know what to do! I'm getting nowhere, and I cannot afford a $2500 deductible or $5000 for a new roof! I want the people at fault to take responsibility for this and make it right!

Well, we bought a 2007 Fleetwood single wide in June of 2006. Brand new off the lot, we ordered it and made sure all was right. Well, we have had nothing but problems since. In the first year, we had a leak in my kids' bathroom right by the light fixture where men came and fixed along with a few other minor details. Our floors have creaked since day one and our front door has also been messed up from day one. The whole door frame has rotted and swelled up from water damage, which our door is still not fixed due to the lack of money we have to put into it. My husband has constant sinus infection and my daughter has asthma, as well as me. They have flared up a lot in the past few years.

We have now noticed that the 3 windows in our kitchen, in the front of the house are leaking and not small --I mean pouring. The window in the front of the house in the hall way is also pouring. Our carpet is completely soaked and the wall under the window is worse. I just pushed my finger through, when all I was doing was seeing if it was wet. You can see the mold and mildew all in the windows. Every single one has condensation on them. This is awful. We bought this home to raise our kids in and this is what we got. They'll give you a year of warranty for something you are supposed to live in the rest of your life. My husband is a very hard worker and I am raising 2 young kids. We have no extra money to be fixing these problems nor should we have to. I am on a mission to see what I can do because I am not gonna live like this and pay on something for many more years when all it is doing is rotting at our feet and causing many health problems.

Purchased a Fleetwood home in 2001, I mean looks good on the lot but after they transported both section I noticed some roofing singles missing and it seems like they didn't care about how they got it into place. The front storm door is warped, after a year skylight dome leaked in the kitchen and the master bathroom. Siding material on the outside in some areas are dry rotting, had to replace several floor vents and rebuild clothing racks, trimming alone the floor board is peeling. I have had to keep spending money on repairs and replacement since I bought this waste of wood.

My wife and I bought our Fleetwood in 2001 after a year of having work crews come back to our home to fix everything from kitchen cabinets hanging loosely from the wall, moving walls that were three inches out of square to bulging outside walls. That's when I watched the crew take the siding off, then the Celotex, where they quickly removed a green twisted stud. That's when I asked them why there was only three feet of insulation in that wall and their reply was that it was all we needed for this region of the country! What a load of **.

Fast forward a few months because I have a contractor building a dormer over my stone porch. He left a piece of Celotex and siding to show me how he tied the porch into the house and also to let me see I only had two inches of insulation in my attic! It was not even enough to cover the rafters. Now I see why Fleetwood won't let watch your home being built like they used to.

We bought our Fleetwood home in 2002 and over a year ago we started noticing some small leaks in the roof. I contacted the place we purchased the home from and we were told to caulk around the outside. The latter part of July we noticed more leaks and some were so bad the water was running down the walls, blinds and curtains. We had a few different contracters look at the roof and the one we choose to do the job found that the manufacture did not put any felt paper down!

We now have a totally new roof, but in great debt due to fleetwoods bad construction. I have been told we can not file a claim because Fleetwood went bankrupt (which we were never told) and now its past the time limitation. Our whole roof was found to be rotted as well as mold on sheetrock and we were told a good possibility behind some walls, which we can not afford to repair at this time.

I don't know were to even start. I purchased this home a 76' X 30 Manufactured home. It was the first one off the line. They are refusing to do the warranty work they promised. They have put me off for 2 years now. I purchased it for cash (first mistake)in 09/2009. I have been put off again and again and then I got a letter saying that the company filed bankruptcy and was sold and they no longer have to honor the warranty at all. Things like no power in utility room for 8 months, waterleaks, smoke alarms not functioning correctley, squeaks in floor, walls not true, cabinets messed up and even upgraded cabniets on purchase. Has been a nightmare since the begining. Want to know if any legal recourse. I am disabled, and live on disability and have nowhere else to turn. Even intrested in a class action if possible. Please if someone can help, contact me. Thanks

My floors started gettin big humps all the way down one side of my double wide. I called a contractor out to see what was going on woth my home, they found that the weight bearing walls were not on a floor joist, which caused my floors to buckle and my ceiling to droop. this home was not properly built. I am on disability, and I cannot afford to pay anyone to come in and fix everything and make the payments.

[Update from post of May 12, 2009] In a new development, I spoke with a rep from Fleetwood 3 days ago, and she informed me that since Fleetwood had sold out and was now owned by Capco, Capco hadn't bought into any of Fleetwoods warranties, they had no responsibility to fix my house. I contacted a local lawyer who informed me today that there was essentially nothing I could do due to the fact that Fleetwood is now in bankruptcy. Fleetwood..you couldn't pay me to take a doghouse you people threw together!

Physical: water hanging over my breaker box, terribly soggy walls, rust, mold, mildew, uneven floors, to name a few. Economic: Time off work to pack, extra money spent on food when we had to stay in motels while they worked on our house, extra money for gas since said hotels were further away from work and school than the house, most likely the electric bill is higher than it should be due to the bad construction of the home.

every door knob cracked apart
middle ceiling that joins the front and back of building are uneven the whole length of the house
have had several leaks inside the floor of the house and causing saging of plastic under house, bad pipes some not even glued dome cracked, every sink leaks underneath.
fire alarms beep all the time and don't ever stop
smell of electrical wires burning
exhaust fan in spare bathroom leaks alot of water everytime it rains
everydoor and doorway are uneven, cabinets in kitchen look like a child built them.
roof makes creak noises with only 15mph winds.
windows are loose and leak air.
shilgles have come off the roof.
vinyl siding wasn't even pinned down, fell off the whole back side of the house.
This is my first house, it has been a nightmare. I can't even begin to tell you how much money i have spent repairing the poor construction and poor craftsmanship of this fleetwood home. I'm sincerily disgusted.
At times i have felt unsafe in my own home, due to how poorly and dangerously this home is constructed.

Believe me when i say the list goes on of what is wrong with this house, I'm just getting too disgusted to keep thinking of it let alone writing about it.

My wife and I bought a new Fleetwood double wide 32x80 straight from the manufactures yard we picked the one we wanted and done some interior changes. Changed it from a 4 bedroom to a 7 bedroom. Come straight from the builder's lot up around Waco Texas. Got our 1 year warranty and started right away finding things wrong with it. Started calling in the warranty items to be fixed. The first visit took them about 3 months to get some one out to do the work.

They showed up around 10 or 11 o'clock and then leave around 4 or 5 o'clock not even making a full day. Not no where completing the list. We would call and have to reschedule them to come out and complete what they had left plus more that we found. We had them out several times during the year never completing their assigned tasks. Never working more than 6 or 7 hours a day.

Some of the problems we were having was their was a water line under the house they didn't glue together spraying water on the floor causing the particle board to get wet and warp they fixed that but now in the same exact spot it is doing it again, After I done spent an additional $1,200 dollars putting down the laminated hard wood flooring in the kitchen, there is a spot in the master bath where the tub is that was replace originally that I believe if it wasn't for the floor joist the tub would probley go right through the floor the whole bathroom floor is also like that.

There is a spot in the living room that they had to replace do condensation form the air condition vent so they say, that has done gone through again. To do this repair they had to pull the carpet up and then repair, when finished they laid the carpet back down and stretched it back out and for some reason it was too small then, they could not seam the carpet back together where they needed to re-seam so now I have gaps in the carpet where it ties together with the hall way carpet and one of the bedrooms.

My fire alarms are always chirping never stopping wished I could just yank them down (very irritating). Every 4 or 5 minutes (beep beep beep) dam things. Some times they will just go off and not stop for minutes. This one of the things on our list that was supposed to be fixed on the warranty. But just so happens the warrenty runs out before they get to this problem. So I have to call and do some major complaining telling how this was on the list and was never go too. So they said as a courteous call they would have some on come out and fix this so they sent some one out they pulled some shingles off in about 5 or 6 spots on both sides of the house and supposed to of rewired these irritating things (beep beep beep) but this problem still remains the same today (beep beep beep) very irritating.

2 weeks ago my 12 year daughters room had a radio plugged in to the wall socket and the socket caught on fire and had flames coming from the socket. Yesterday (Sept 2, 2009) my 13 year old sons room caught on fire from a wall socket causing a call to the fire department and tearing out sheet rock and insulation on the whole end wall. Not knowing weather or not the fire alarms are just giving us the irritating beeps or not or something is really wrong or not. (beep beep beep).

I have 3 bathrooms 1 master bath (done told about it) one in-between 2 of my boys rooms and one connected to my daughters room which is the guest bath. The one next to my daughters room wall started getting mushy and finally fell apart finding out that the water line from the spicket to the shower head had never been glued together. When I finished tearing it down you would not believe the amount of black mold that I found back behind the sheet rock. And now the same thing is happening is my boys bathroom. I have mushy walls all through the house. No telling how much mold is behind the walls here.

When the move the house in some how or another they broke the top plate 2x4's over the studs at the doorway and was supposed to of fixed this did to a point i guess door still does not sit square or level, storm door will not close with out banging the door jam. All kinds of trim has fallen and broken do the nails they use.

I have a second ceiling in the living room now because one of the first things I noticed when we walked in for the first time is that the ceiling tiles did not match up with the other side of the house. So the come in fixed it by placing new ceiling tiles in the ceiling, but now they are falling. I am as well just about ready to walk away from this whole deal and say to heck with the credit cause I don't want to pay on a house for 30 years that I honestly don't think will last for a total of 5 years.

We purchased this Fleetwood home in 1996 and the siding on the house is rotting off. We have contacted Fleetwood about this with no response. We were told the siding had a guarentee of 20 years. We have owned the home for 13 years and this started about 3 years ago (we noticed it at that time) when we had the house painted. The front side of the house is mushy.

The siding manufacturer Cladwood (not sure if that is correct spelling) had filed bankruptcuy and is no longer in business. What can we do? It will be extremely expensive to replace the siding. We are retired and we do not have a lot of funds to purchase the siding.

On March 4, 2008 our manufactured home was damaged by high winds and heavy rain which destroyed our roof and several rooms in the home. I filed a claim with the insurance company and was told that there was nothing they could do because it was normal wear and tear and it wasn't in the perils of the policy. The adjuster came out and stated that there were multiple staples and holes on the roof that allowed the rain to seek though.

We have been in this home for 15 years and out of all the bad weather that we have endured, rain has never seeped through. There is supposed to be a twenty year warranty on the on the roof. I contacted several people for this and have been given the run around by all. I have even written to the Insurance and Fire Safety Commissioner, who came out twice along with the dealer who we purchased the mobile home from, and a Fleetwood manufactured home representative from Auburndale, FL were the home was built.

The representative from Fleetwood stated that the home was not put together properly and he several other problems as followed: the tie downs were not in place, the air condition unit wasn't installed properly, he saw how the rain has destroyed the ceiling in two bedrooms and were the water has seeped through other parts of the home. With all these problems that have been discovered, nothing has been done and I keep receiving letters from the Insurance Commissioner's office stating that the case is closed.

They have seen these damages and have done nothing but give me the run around for the entire issue. All I want is for my roof to be replaced and the other damages caused by water in other parts of the home. This has been an ongoing situation since March 2008 and I feel like something needs to be done. No one wants to take the blame and I'm just fed up with them not owning up to responsibility.

Back about 19 years ago my wife and I bout a double wide Carriage Hill Home. The dealer specified that the roof would be 2x6 and the walls 2x4 the home he showed us was built great so we ordered the home. When it arrived he said he was sorry but there was some changes made like windows and rugs. Much to my surprise I think the home that my wife and I bought was not new and it was a model on someone elses lot. When the plumber came to install the piping from Fleetwoood he said that it was unusale that the bathroom tiolet would have water in it. Since the water was not even hooked up yet to it! I let that slip by.

I 'am preparing to stall a new roof on the home and found out that the roof is not even 2x4's and I went on a chart that Fleetwood puts in the master bedroom closet to see about the pitch of the roof. On the chart it states that this home is made for southern states such as Hawaii, Puert Rica, Georgia etc. I live in the North and my wife then said no wonder this house is cold in the winter because it is not properly insulated enough. So it was an important lesson to me not to trust anyone and buyer beware on what you pay for and what you actually get

My husband and I bought our Fleetwood home (the entertainer) in December of 2007. We immediately found several cosmetic problems that were addressed multiple times. I also complained about the way our house was put together. You can see in the middle of the house that the two pieces are not connected correctly. It is very obvious and the carpet is very loose in that area. You could put your whole hand in an area between the wall and floor in the master bedroom. We also paid a lot of extra money to upgrade the wood so it would last, but I don't even think the stuff in our house is wood. It's more like cardboard. I am so dissatisfied with this home. I would never recommend Fleetwood to anyone! To put the icing on the cake, Fleetwood has gone bankrupt and there is no one to handle our problems anymore. Thanks, Fleetwood, for the wonderful home buying experience you have given my family! We are pretty much stuck because no one will even look at our house with the first thing being seen is the gap in the middle of the house.

I have water damage to the floor of my 2004 Fleetwood Entertainer Manufactured Home. It appears that the only flooring in the kitchen is 5/8" particle board. I was told when I bought it that it would be OSB-approved special flooring that was guaranteed 15 years and would not be damaged by water. Now, Fleetwood says the guarantee on the trailer was up in one year and Budget is out of business. Is there a minimum standard on mobile home floors? I'm out $10,000 plus cost in repairs and at least a week out of house and home.

In 2006 my husband and I purchased a 2005 model Fleetwood doublewide mobile home. It had never been lived in and was new from the lot. We had been in the house a little over a year and noticed the walls were getting mushy. We could literally leave fingerprints in our walls. We cut a small hole in the wall and noticed there was green, white ans a small amount of black mold growing in the walls in several places, in several rooms. Also, we noticed the floor was creaking, mold was growing on our doorframes, inside and out, and there was water gathering in our breaker box. It was hanging over the breakers and there were noticeable rust spots. this scared me.

We called Fleetwood and after several trips out to the house to inspect it, they sent a team out 5 months later. We were out of our house for a little over a week while they replaced the walls and wrapped the outside of the house. They even sent someone out with the crew to make sure it was done right. HA! When they left, there were almost as many new problems as there were old one. They broke our bathtub, ripped out the carpet in our bedroom instead of our bedroom closet because they read the plan wrong (No they never put the new linoleum down in the closet, either, so we had 2 different colors!).

Anyway, after several calls to Fleetwood, we decided these we problems we could live with just to keep from calling them again. So, they replaced everything in November of 2007. Then, in June of 2008, we noticed the mushy walls again. So we went thorugh the whole process AGAIN, and was out of our house for 8 days this time. After notifying them in June of 2008, they did not make it out to the house until January of 2009 4 months ago.They wrapped the inside this time, as well, putting plastic in between the drywall and the middle wall, thinking that would stop the moisture from getting in the walls again. Well, that did not work, either.

It has been 4 months since they have been out and our walls are mushy again. My husband is so infuriated he is ready to walk away from the house and ruin his credit. I am simply tired of packing. You see, we moved in July 2006, then had to pack everything again when they came to work on the house the first time. Then unpack it when they left, then pack again this last time, and unpack when they left again. I am so sick of packing. I don't have time to do it again. So, if we have to pack again, we are just going to take it out of the house for good. I think that they just put the house together very poorly and no amount of coming out to fix the after effects will solve the underlying problem, which they have still not figured out.


i bought an fleetwood entertainer series in 2/03,when it was finally delivered we had cracks in 75% of the ceilings the contractors came to try to fix that about 8 times and i still have a few rooms that have cracks,all of my out side lighting keep blowing the bulbs,my marriage joint is triing to come apart,my kitchen floor has sinking in spots and fleetwood told me there was nothing they can do about it.

i bought an fleetwood entertainer series in 2/03,when it was finally delivered we had cracks in 75% of the ceilings the contractors came to try to fix that about 8 times and i still have a few rooms that have cracks, all of my out side lighting keep blowing the bulbs, my marriage joint is triing to come apart, my kitchen floor has sinking in spots and fleetwood told me there was nothing they can do about it, my roof has been leeking and it still is im about to have to pay to have it fixed, i have mold from the leeking, my garden tub plumbing busted apart and wet 3 of my rooms, my laundry room started leaking water had to have that fixed my siding must be shrinking because its triing to come off,

i can see alot of the staples that hold my sheetrock on, the carpet didnt last long i put floating floors in both my living rooms the windows fog up my bathroom vents leak very bad. i wish they would have to buy this back, all the door knobs are breaking i had t replace them. the contractors never did get the ceilings right. my storm door dont match up right, my back door you have to keep the dead bolt locked if not the door will open by itself becase the door was not installed right

i constanly have sinus infections. my kids a stay sick. i think its from the mold.

My wife and I purchased a FLEETWOOD HOME from FACTORY EXPO of Washington April 2007. A down payment was made to get the 15% off for cash. I'm disabled and require 36 doors and ordered 5 doors along with other items. The plans and photos of the house that S. FRITZ sent us, no way matches what we purchased. 1st exterior is different, the kitchen is different, the appliances are not what we ordered and paid for. I requested this house be built to our specifications because I did not want a structurally altered home with all those door frames cut out. S. FRITZ assured us that our home would not be built until we paid for it. That was good for us, because I had to prep this land for a Modular Home.

We took a trip to Washington (factory) to see how they built these homes, and to finish the contract. We paid in cash, the house, and transportation, to Crescent City California. The house delivered is not the house she showed us, nor the kitchen the same, nor the appliances the same as the contract. We have walls in our house that are so out of square, total removal is about the only solution. Several doors are so improperly installed, a person can see into the other room, WITH THE DOOR CLOSED, right over the top. Several walls are approximately 1 out of plumb top to bottom.

When the house was dropped off at the bottom of the hill, it had so much damage inside, I didn't know where to start. I asked the driver what happened and he said they hit a bridge too hard. It buckled the roof joists, cracked in half joint line timber, the floor moves, the walls are seperating from the ceiling, etc. Please copy the link I am including to see the photos. I believe we were shown the good stuff, and then swapped out.

We are unable to complete the joining of this house because of too much damage. A huge strain on our marriage because this was to be my wife's last kitchen. It appears that one vendor made the kitchen cabinets, and another made the drawers, and some are so miss matched, the drawers simply fall off the rollers. Other extras we paid for have been off centered, it appears this house may have been a dispaly model as it has other feature repairs where ceiling cans have been removed and poorly patched. The original paperwork that S. FRITZ sent us shows a two dormer house with a nice kitchen, what we got was a three dormer and poorly made kitchen. The damage caused by the drivers will reach 15k to 20k and to get the rest of the house fixed will reach approximately 25k plus.

I have a Fleetwood home that has had a leak for several years, after many repairs it still leaks and now we have mold growing down the center line of the home. There is now a beam in the living room that is bowed and the floor squeaks .Fleetwood said there is nothing than can do about it.

We have paid out of pocket many times to have this problem fixed only to find that it still exists.


In August 2000, we moved into our new Fleetwood home. There were some cosmetic problems that were fixed without any problems. But as time has passed we are having a lot of issues with our home. We constantly have condensation on our windows, to the point that you can't see through them. If anything touches the outside walls it causes mold to grow. We are now having problems with the wiring in half of our kitchen. The breaker keeps tripping, and we have unplugged everything on that breaker and it still trips. I have extension cords ran so I can keep my fridge and my freezer running.

The exhaust fans in our bathrooms drip water. The one in our master bathroom drips constantly and now it doesn't even work anymore. I'm sure it is condensation. We have 2 children and I am afraid that this house is unsafe to live in but we are stuck with it because of what we owe.

Mold grows on outside walls that have anything touching them. My family has a lot of colds and sinus infections etc. My wife has unexplained skin problems that began after moving into this house.

big hole in the roof, has been leaking for years behind the fire place. ceiling pealiing from day one because sheet rock was not painted so the spray could not bond to ceiling.

I purchased my home in Nov.2007 and ever since it has been a nightmare. My floors are uneven, my marriage wall has a gap, my shingles keep coming off and there is a basball sized hole in the floor of my bedroom. A HUD inspector came out and said that my home was set up improperly and would not pass an FHA inspection(even it did somehow) I contacted Fleetwood and they sent someone out to repair the roof and th floors, but it still isn't right. I am very dissappointed and I have 30 years to pay. If I tried to sell it, it will not qualify for an FHA loan.

My home built in 2004 has a roof that leaks in two places. I've had a roofer inspect my roof and they have said the roof is of substandard construction. Basically a staple of a roof's construction is the use of tarpaper as a base and my roof has none.

I've called Fleetwood about my problem and they sais my house is past the one year warranty and will not do anything about it.

I have had several problems with mold in my home the floors are bowing and sinking in i have 3 children and this is not a good home for them to live in

We bougt a Fleetwood large double wide 8 years ago - This was going to be where we were to raise our new family. Nothing bt problems from day 1 - when they delivered it they let it set for serversl days in the bad weather before setting it up - we was not in the home a couple of months and the ceilings began to bow - they came out to fix them and that lasted abot 1 year bowed again , then the wash room floor started sinking and leaning , the kids hallway is now sinking and the kitchen floor has recently began to bow up ,

This was supposed to be a great experience to own a home but this has been a nightmare - I am so imbaressed to have family over. We are hard working people with 2 small children just trying to make it in the world and all I ask is for some help to make this home safe for my children - I am so afraid that the floors are going to fall in or the ceiling will fall on us - Please can someone help.

All my pipes broke in my home recently and ruined my flooring and I cannot recall exactly, but I believe I remember a recall on certain mobile home plumbing pipes. These pipes were like a toy hose and not pvc pipe. Very costly and I wonder if a government reimbursement is in order.

My washroom and both bathrooms and applicances are ruined. I am a single person and widowed and have had a heart attack worrying about this. So there has not been excesive use

My husband and I bought a brand new manufactured Fleetwood homes in a town close to us in Fl. After it was setup we had people come out to fix some problems one of them being our floor in our kitchen was slanting they said oh it is just settling they then were supposed to fix the installation underneath the home. They duct taped it and went on their way!

One year after owning our home we called Fleetwood because our floors started to cave in, in the main bathroom, closet and laundry room they told us there was nothing they could do about it because our warranty was up. We told them that we had it inspected and found out that the shower faucets were not put on properly and the duct work was not fixed properly so the moisture from both areas and the leaking of the faucets from the inside panel took all this time to warp the floors. They did nothing for us.

Now my kitchen floors are caving in too. We spent alot of money to fix the bathroom, closet and laundry room out of pocket and now we have to fix the kitchen and we have no money left. We then found as we were fixing the bathroom that the studs in the walls were 1x3's instead of 2x4's that we were told it was made of so we had to drywall the walls. That costed even more money out of pocket!

The physical damage of all of this is all my floors are sinking in on a 2 1/2 year old home. There was mold in all the floors when they got ripped up so that had to be fixed also. Guaranteed there is mold under the kitchen floors. My floors in my kitchen are sinking in and working it's way into the livingroom and the side of the house that the children's bathroom and bedrooms are. All the insulation was put in wrong and that is why the condensation is running through the floors throughout the home. Please help us if possible with any information thank you.

i bought a new fleetwood home last yr.2007.from the day they delivered and set it up,it has been falling apart.everything seems to be loose,broke,or just not replaced or repaired properly.this home should have never left the factory in this condition for a consumer like me.the inspectors at the factory should have seen all the defects long before i did.

my roof leaks bad and is creatin mold in my sealing,my walls are buckled,my kitchec floor has problems,the floor bourds ar loose,my a/c dont work properly,,,, i could go on but i get mad every time i get to talking about it. the bad thing about all is my warenty will run out in nov.

Sold us our home in Sept 05, told us to find things we seen that needed fixed and they would send someone out to take care of it after 45 days. It was sometimes in 2006 before i finally got someone out here after several calls to even look at it that time, showed them that shinges had fallen off in different places on the roof and haven't had much wind or any storms along with the other stuff that needed to be fixed, front door warped won't close right, carpet bulg in middle of room, etc. the person that showed up said he didn't have what he needed to fix things and would have to come back.

Next time i called they told me they were backed up and busy and just couldn't get to my problems. Now that the roof is leaking and got a water spot in the living room, it;s no longer thier problem cause they only carry a 1 year warranty which my oppion is [lies] cause all they did was give me run around till warranty was out now i'm stuck with repairs. They want to say it the shingles But excuss me it's the workmanship, If they not put on right to begin with they going to leak and fall off.

I purchased a Tioga motorhome which has a Dometic refrigerator. This refrigerator has not operated correctly from the get-go. It has never cooled properly or switched over and operated on propane properly. It worked okay on electricity. Although I had to replace the electrical board - $300. Now the cooling unit split open and leaked all over the inside sending a rancid smell everywhere. The unit is non inoperable. It is only seven years old and the cost to replace close to $2000.

I contact a service shop and the refrigerator is under recall for a fire safety. I never received this notice until I ask for it. Dometic claims that it is too late for the recall and refuses to accept any responsibility for the rest of the BAD product.

Cost of electrical board. Loss of refrigerator. Cost of repairs close to $2000. This is not a company/ product that Fleetwood should continue to use.

I don't even know where to begin there have been so many problems with my home. Many of my walls were bowed and show lines where the sheet rock was attached. There are screw pops throughout my home. My roof leaked, my marriage line is still not right after they fixed it once. My doors don't stay open. My linoleum flooring has holes throughout it from debris poking the way through. Some of my issues have been fixed in their eyes, but not mine. It's awful.

THey came here today to fix my flooring, but want to add shoe molding to hold it down ! That would look terrible. I didn't buy a home with shoe molding and said so. THey told me that this is the way they resolve flooring problems. THey offered me money towards a contractor. Five hundred dollars ! This is to pay for the cost of replacing the linoleum in my master bathroom, kitchen, and laundry room AND fix the floor joist in my kitchen ! I am tired of all the problems.I told them neither of their remedies are to my liking. I need a lawyer

Fleetwood contractors have been visiting my home since August of 07.

We just bought a Fleetwood this year. We were told it would take 6-8 weeks. It actually took 3 months before they delivered it. Then they just sat it there for 2 weeks before the even pulled it onto the house pad. Some of the shingles had come off the roof. Instead of placing plastic over it, they left it with the wood part of the roof exposed. It rained on it twice. You could see where it was swelling up already. They don't want to fix it. When we looked inside there were a bunch of cosmetic problems. The wood strip that runs long the seams has 1/2 inch gaps, or overlays where one strip would end and another start. This is all through the house. On the side of the fire place you can see the 2x4s through the concrete, and at the mouth of the fire place there are concrete drips that hang down.

My master bed has a large crack in the wall. On the bottom of the cabinets in the living room and bathroom are all jagged. The shelves inside the cabinets are the same. The door frames all were damaged in the move. They all have rub marks, and the framing is coming undone. In one of the bedroom closet there is a 1 inch gap between the door frame and the sheet rock. In the same closet there is a 1/2 inch gap in between 2 pieces of sheet rock. Plus in one of the corners the walls pulled apart making a gap. In the bathroom where the shower meets the wall there is a gap, and where the shower panel meets the tub. Plus it is bubbled out.

In our second living room the wood on the bar has a cut about a 4th of the way across. One of the cabinets have a pretty good knick out of the corner. In the kitchen as well as both bathrooms there is a very ugly rubber runner they placed between the back of the counter and the wall. It doesn't match, and stands out. I hate it. One of our up grades are missing. I hate it already, and we haven't even got to move into it yet. Just today they finished putting it together on the outside. They haven't even started to work on the seam on the inside. They say that might take another week or so. Also we payed extra for them to do the septic, and run water lines. Which still have to be done.

We were renting and gave a notice when we were told it would only be 8 weeks at the longest. Since it has been longer we have had to bunk in with family. We were so excited for it to be done so we could move in. Now we hate it and wish we could get our down payment back and get something else. They haven't kept one promise they made to us. Now we have to pay for, and live in this thing that looks like it will fall down around us if, and when we actually get to move in. If everything goes as planned we should be able to move into it in 3 weeks. It will probably be more like 5 or 6. By the time we can actually move in, it will have taken then about 5 months.

We purchased a double wide Fleetwood home from Family Homes of Altoona Pa and are still having issues with the home. Such as still having a problem with the flooring at the marriage line in the dining room and in the living room, some of the fir strips are coming away from the wall, cracks in the ceiling that were pointed out and taken care of the first time are re-cracking, the doors won't stay open (entrance way doors).The cabinet doors in the kitchen are crooked. There is also an issue with the siding in spots around the home that had been mentioned to the manufacturer and to Family Homes that was not dealt with.

The heating in this home is frustrating, you either freeze or you roast. There is no happy medium. We are basically not happy with the purchase of this house (date of manufacture was August 18th of 2006) and we have only been in the home for almost 2 years. Yes, someone from family homes would come out or someone from Fleetwood would come out to do some repairs, but it was like pulling teeth to get someone here. We just want to know if anyone else had any problems with their home like we did and what we can do to have it fixed.

My wife and I purchased a Fleetwood home in 1999. We paid extra for many upgrades. There are too many problems to list. But here are a few of the major problems we have been having for the last 9 years. There is air leaking in from the windows, electric outlets, and under our baseboards, resulting in a high heating bill each and every winter. Our ceiling is cracking, our dishwasher leaks and many more small things like that. But the biggest problem of all is that we paid extra for 2x6 walls and they are sitting on a 1x4 floor board. So there is no outer support on the walls. We also have large holes under the cabinets, bathtub and showers. We have contacted fleetwood but they keep telling us there is nothing they can do about it and transferring me around to different people.

We purchased our Fleetwood Home in December of 2006 and actually got to move into it in January of 2007. From the first day we moved in we noticed problems, big & small, but were told a contractor would come out to take a look & fix all the problems on our work order, which ended up being about 3 pages long. The first contractor started coming out in February and would come once a week for about 3 months, until one day we noticed every time it would rain, our living room floor would get wet.

The next time that contractor was out, he pulled the outside siding off & the wall on the inside & we discovered a hole the size of a soccer ball all the way through. You could see outside. It had been leaking water for 4 months, and our boards & floor was moldy. Finally we called Fleetwood & they said they would send out another set of contractors from Texas to fix all the problems. They came out & stayed approx, 4 days, fixing things. My kitchen floor had to be replaced, my cabinets were not in line, my walls had holes in them, my carpet was mildewed, My doors, windows, light switches, and electric outlets leaked air (& still do), just to name a few problems.

When they left everything appeared to be ok, however, within a month I noticed everything was back to the same. My windows & doors (etc.) still leak air, my house creaks, I now have dishwasher problems, my battens won't stay on - they continue to pop off, the marriage line in my home has pulled apart to the point there is a big gap, noticable to the naked eye, my trim doesn't match up, & looks awful. My carpet is tearing apart. I could go on & on, but I will stop. All in all I will say I am not pleased with this home purchase and now I'm stuck with a 30 year mortgage on a home I can't fully enjoy because it's falling apart every day more & more. I WILL NEVER PURCHASE A FLEETWOOD HOME AGAIN!

Because of the fact my doors, windows, light switches etc leak air, my pocket book has suffered. My electricity bill has topped out at $400.00 this winter, not to mention, we still cant keep it warm in our home!

I bought a new double wide fleetwood in 3/05. I had many problems with it. I would have thought that by 1/08 (3 years later) that my problems would have finally stopped but not so. This was my 1st mobile home purchase and my 1st time living in the suburbs and having well water supply instead of city water as I was used to. One day while I was at work, the property owner decided to work on the well pump and shut my water supply off (no advance notice). As it turned out, he had a problem and did not get the pump fixed until 16 hours later! Little did I know that when he turned off the water supply that my hot water heater drained itself back into the feed line and emptied. All the while the electric power was on. Finally when the water was turned back on, I noticed that we did not have any hot water. I noticed that the circuit breaker was tripped and I looked around and did not see any problems and turned it back on. We had hot water for a while but later I noticed that the circuit breaker was tripped again.

I was not sure what to do or who to call so I started calling electrical contractors to come out to check my electric panel. I had to call several as a lot of them said they did not work on mobile homes!! Finally when one came out he took the cover off the side of my water heater and his first comment was did I turn the water supply off. I said no but the landlord had his contractor working on the pump house and he turned it off. He said the problem was that the water heater was empty and the power was on and it was trying to heat water that was not there, and burned up the heating element. The circuit breaker kept blowing because it was trying to tell me that something was wrong. Finally after replacing the part and handing me a hefty bill for emergency service he said to me that didn't they tell me when I bought the home that if I had well water, that I should get a one-way valve put on the water supply? I said no one ever told me that but now I know what I needed to do to prevent this from happening again! If only Fleetwood or Clayton homes would have told me I would have done it, as I did read everything that came with my home. Hopefully from reading this some other folks can keep from having the same problem as I did.

I lost time from work, damaged heating element, a hefty repair bill and an expensive lesson learned that could have been prevented if only someone had told me.

We bought a brand new Fleetwood home almost 5 yrs. ago. We signed the papers in Aug. and in the fall appeared a huge crack. Our salesman said for us not to worry, that the manufacturer would send someone out to fix it. About a yr. later, another severe crack appeared adjacent from the main one in the kitchen. And from then on other cracks have appeared. The first thing we did was to contact Fleetwood. They sent someone out. The contractor scraped, re-puttied and resprayed the ceiling. We went through 5 contractors. The cracks still came back. I have every contractor that Fleetwood ever sent out here on video. Every repair made has been a waste of time.

I hired a structural engineer; he found more things wrong than we ever knew about. I sent out the necessary papers of complaints to the dealership and Fleetwood. Hired a lawyer almost 3 yrs. ago and can't seem to get any further. My lawyer said for me to get 2 contractors and have them give estimates on what the damage is and what it will cost to repair. He is trying to find an appraiser for us, but no one will give us the time of day. According to my lawyer, without estimates I have no case on this home. I'm trying to file a complaint with BBB and now Consumer Affairs. I have contacted the Manufactured Housing Authority and am waiting to hear from them. I'm totally disgusted with the whole thing. It took us 21 yrs. to get out of a cracker box and into something bigger. Now we have a 30 yr. mortgage and a structural engineer who says that if the ceilings don't fall in on you first, the floors will. Anything else I can do?

On March 25, 2007 we were driving approximately 70 mph on I-55 N 10 miles south of Festus, MO. When we saw smoke and flames in the bed of our Ford f-150 2006 (10,000 miles). We had a topper on back of truck. Immediately pulled over and within 10 minutes the entire truck was engulfed in flames and reduced to it's frame.

Our insurance company is covering loss but have made many phone calls to Ford with no response. We had approximately $8-10,000 worth of personal property in truck (returning from golf vacation in Alabama...5 sets of clubs). Must admit we just bought another Ford yesterday as my husband has always owned Ford. This time however, we bought GAP insurance just in case our new one burns. We now know not to park the Ford in garage or close to the house. Need for Ford to contact us!

spark plug blew out my f250 super duty 5.4 lt triton motor and there responce was o well go buy a toyota i dont care is the words right out of there mouths......thanks ford after all the years of buying new ford trucks i couldnot belive what they said my first plug blew at 45,000 and second plug blew at 65,000 the third plug blew at 70,000 so if you own a ford truck you better get a toyota ....

We purchased a Fleetwood home after a house fire in Nov 2004. We were finally able to move into it in April 2005. Immediately we were having problems with bowed/uneven floors throughout the house. A number of cosmetic defects, like the stucco ceilings were not right. You can see the connections of the sheetrock every 4 foot (looks like ribs running down my house). They did try to fix some of them, but just made it worse. Now I have ribs AND bright white patches. The family room ceiling (14x30) is totally messed up where they tried to reblend/repaint the ceiling.

They have have now informed me they do not have to fix cosmetic defects and are not going to do anything more about the family room ceiling. The dining room light is not center of the room, so you can't use the patio door if you put the table under the light. I was told to swag it over to where I want it. It looks stupid. Cosmetic defects are not covered by anyone's warranty and therefore you are just out of luck getting them fixed. I contacted HUD and they have been working for 1-1/2 years to get the structural problems fixed.

In Feb/Mar of this year (for 3-1/2 weeks), Fleetwood had a crew come out and redo EVERY floor in my home. In April, the problems were back, but with a new twist. An I-beam had twisted and broken one crossbeam welded to it and bent the crossbeam on the other side and my walls were now bowing throughout the house. Anywhere from 1/2 inch to almost 2 inches. In July 2005, HUD performed an inspection and witnessed/found my ductwork was leaking cold air inside the belly cavity and it was causing condensation which was causing the floors and walls to bow. They also found mold under my home.

They requested Fleetwood to repair the ductwork, then the floors and walls and have the inside of the house tested for mold. Fleetwood refused to have the interior of the house checked for mold. Fleetwood sent a crew out. They refused to work under the house with the mold, so Fleetwood sent someone to clean up the mold on the very underside of the house. Not inside the belly cavity, just the outside. They said their crew inspected the ductwork and they said it did not leak. Fleetwood sent a letter to HUD stating they are going to fix only my kitchen floor, not the bowed walls throughout the house, or the leaking ductwork nor the I-beam. They said the walls being bowed were within Fleetwood tolerance. HUD has stated they will have to repair these things. This is a nightmare with no end in sight.

Fleetwood states on their website they only use the best quality materials in their homes. I have pictures of the 2x6 exterior walls in my family room. They used 2x6's that were the edges of trees. You can see where they are skinned back where the bark was. They also state customer satisfaction is their goal. Somehow it does not seem that telling someone they do not have to fix cosmetic defects or bowed walls is wanting their customers to be satisfied. I have filed a complaint with HUD and the Illinois Attorney General's Office and am still waiting. I believe something needs to be done about this kind of thing. Not just for me, but for everyone. More and more people are buying these homes thinking that since the government regulates them so they must be good. No one tells us they only regulate structural non-conformities, not misrepresentations, deletions, or cosmetic defects. You're on your own for them.

My family has been put thru hell for the last 1-1/2 years with no end in sight. My 5 year old grandson has recently developed serious hives all over his body. We took him to the doctor and we suspect it is from the mold spores now inside my home.


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