Complain about a product or service

Fleetwood Homes

RICK of westmoreland, TN January 4, 2010

my wife & i bought our fleetwood in2001 after a year of having work crews come back to our home to fix everything from kitchen cabinets hsnging loosely from the wall moving walls that were 3 inches out of square to buldging outside walls. thats when i watched the crew take the siding off then the celotex where they quickly removed a green twisted stud. thats when i asked them why there was only 3 feet of insulation in that wall & their reply was all we needed for this region of the country! what a load of bs. fast foward a few months because i have a contractor building a dormer over my stone porch. he left a peice of celotex & siding of to show me how he tied the porch into the house & also to let me see i only had 2 inches of insulation in my attic! not even enough to cover the rafters. now i see why fleetwood wont let watch your home being built like they used to.

Keith of Beaufort , SC December 5, 2009

We bought our Fleetwood home in 2002 and over a year ago we started noticing some small leaks in the roof. I contacted the place we purchased the home from and we were told to caulk around the outside. The latter part of July we noticed more leaks and some were so bad the water was running down the walls, blinds and curtains. We had a few different contracters look at the roof and the one we choose to do the job found that the manufacture did not put any felt paper down!

We now have a totally new roof, but in great debt due to fleetwoods bad construction. I have been told we can not file a claim because Fleetwood went bankrupt (which we were never told) and now its past the time limitation. Our whole roof was found to be rotted as well as mold on sheetrock and we were told a good possibility behind some walls, which we can not afford to repair at this time.

James of Beryl, UT November 16, 2009

I don't know were to even start. I purchased this home a 76' X 30 Manufactured home. It was the first one off the line. They are refusing to do the warranty work they promised. They have put me off for 2 years now. I purchased it for cash (first mistake)in 09/2009. I have been put off again and again and then I got a letter saying that the company filed bankruptcy and was sold and they no longer have to honor the warranty at all. Things like no power in utility room for 8 months, waterleaks, smoke alarms not functioning correctley, squeaks in floor, walls not true, cabinets messed up and even upgraded cabniets on purchase. Has been a nightmare since the begining. Want to know if any legal recourse. I am disabled, and live on disability and have nowhere else to turn. Even intrested in a class action if possible. Please if someone can help, contact me. Thanks

Tommy of Columbiana , AL October 24, 2009

My floors started gettin big humps all the way down one side of my double wide. I called a contractor out to see what was going on woth my home, they found that the weight bearing walls were not on a floor joist, which caused my floors to buckle and my ceiling to droop. this home was not properly built. I am on disability, and I cannot afford to pay anyone to come in and fix everything and make the payments.

Rodney of Gilmer, TX October 9, 2009

[Update from post of May 12, 2009] In a new development, I spoke with a rep from Fleetwood 3 days ago, and she informed me that since Fleetwood had sold out and was now owned by Capco, Capco hadn't bought into any of Fleetwoods warranties, they had no responsibility to fix my house. I contacted a local lawyer who informed me today that there was essentially nothing I could do due to the fact that Fleetwood is now in bankruptcy. Fleetwood..you couldn't pay me to take a doghouse you people threw together!

Physical: water hanging over my breaker box, terribly soggy walls, rust, mold, mildew, uneven floors, to name a few. Economic: Time off work to pack, extra money spent on food when we had to stay in motels while they worked on our house, extra money for gas since said hotels were further away from work and school than the house, most likely the electric bill is higher than it should be due to the bad construction of the home.

Kenneth of newport, NC September 8, 2009

every door knob cracked apart middle ceiling that joins the front and back of building are uneven the whole length of the house have had several leaks inside the floor of the house and causing saging of plastic under house, bad pipes some not even glued dome cracked, every sink leaks underneath. fire alarms beep all the time and don't ever stop smell of electrical wires burning exhaust fan in spare bathroom leaks alot of water everytime it rains everydoor and doorway are uneven, cabinets in kitchen look like a child built them. roof makes creak noises with only 15mph winds. windows are loose and leak air. shilgles have come off the roof. vinyl siding wasn't even pinned down, fell off the whole back side of the house. This is my first house, it has been a nightmare. I can't even begin to tell you how much money i have spent repairing the poor construction and poor craftsmanship of this fleetwood home. I'm sincerily disgusted. At times i have felt unsafe in my own home, due to how poorly and dangerously this home is constructed. Believe me when i say the list goes on of what is wrong with this house, I'm just getting too disgusted to keep thinking of it let alone writing about it.

matthew of dayton, TX September 3, 2009

My wife and I bought a new Fleetwood double wide 32x80 straight from the manufactures yard we picked the one we wanted and done some interior changes. Changed it from a 4 bedroom to a 7 bedroom. Come straight from the builder's lot up around Waco Texas. Got our 1 year warranty and started right away finding things wrong with it. Started calling in the warranty items to be fixed. The first visit took them about 3 months to get some one out to do the work.

They showed up around 10 or 11 o'clock and then leave around 4 or 5 o'clock not even making a full day. Not no where completing the list. We would call and have to reschedule them to come out and complete what they had left plus more that we found. We had them out several times during the year never completing their assigned tasks. Never working more than 6 or 7 hours a day.

Some of the problems we were having was their was a water line under the house they didn't glue together spraying water on the floor causing the particle board to get wet and warp they fixed that but now in the same exact spot it is doing it again, After I done spent an additional 1,200 dollars putting down the laminated hard wood flooring in the kitchen, there is a spot in the master bath where the tub is that was replace originally that I believe if it wasn't for the floor joist the tub would probley go right through the floor the whole bathroom floor is also like that.

There is a spot in the living room that they had to replace do condensation form the air condition vent so they say, that has done gone through again. To do this repair they had to pull the carpet up and then repair, when finished they laid the carpet back down and stretched it back out and for some reason it was too small then, they could not seam the carpet back together where they needed to re-seam so now I have gaps in the carpet where it ties together with the hall way carpet and one of the bedrooms.

My fire alarms are always chirping never stopping wished I could just yank them down (very irritating). Every 4 or 5 minutes (beep beep beep) dam things. Some times they will just go off and not stop for minutes. This one of the things on our list that was supposed to be fixed on the warranty. But just so happens the warrenty runs out before they get to this problem. So I have to call and do some major complaining telling how this was on the list and was never go too. So they said as a courteous call they would have some on come out and fix this so they sent some one out they pulled some shingles off in about 5 or 6 spots on both sides of the house and supposed to of rewired these irritating things (beep beep beep) but this problem still remains the same today (beep beep beep) very irritating.

2 weeks ago my 12 year daughters room had a radio plugged in to the wall socket and the socket caught on fire and had flames coming from the socket. Yesterday (Sept 2, 2009) my 13 year old sons room caught on fire from a wall socket causing a call to the fire department and tearing out sheet rock and insulation on the whole end wall. Not knowing weather or not the fire alarms are just giving us the irritating beeps or not or something is really wrong or not. (beep beep beep).

I have 3 bathrooms 1 master bath (done told about it) one in-between 2 of my boys rooms and one connected to my daughters room which is the guest bath. The one next to my daughters room wall started getting mushy and finally fell apart finding out that the water line from the spicket to the shower head had never been glued together. When I finished tearing it down you would not believe the amount of black mold that I found back behind the sheet rock. And now the same thing is happening is my boys bathroom. I have mushy walls all through the house. No telling how much mold is behind the walls here.

When the move the house in some how or another they broke the top plate 2x4's over the studs at the doorway and was supposed to of fixed this did to a point i guess door still does not sit square or level, storm door will not close with out banging the door jam. All kinds of trim has fallen and broken do the nails they use.

I have a second ceiling in the living room now because one of the first things I noticed when we walked in for the first time is that the ceiling tiles did not match up with the other side of the house. So the come in fixed it by placing new ceiling tiles in the ceiling, but now they are falling. I am as well just about ready to walk away from this whole deal and say to heck with the credit cause I don't want to pay on a house for 30 years that I honestly don't think will last for a total of 5 years.

Judy of Rochester, WA August 17, 2009

We purchased this Fleetwood home in 1996 and the siding on the house is rotting off. We have contacted Fleetwood about this with no response. We were told the siding had a guarentee of 20 years. We have owned the home for 13 years and this started about 3 years ago (we noticed it at that time) when we had the house painted. The front side of the house is mushy.

The siding manufacturer Cladwood (not sure if that is correct spelling) had filed bankruptcuy and is no longer in business. What can we do? It will be extremely expensive to replace the siding. We are retired and we do not have a lot of funds to purchase the siding.

Stacey of Ty Ty, GA August 12, 2009

On March 4, 2008 our manufactured home was damaged by high winds and heavy rain which destroyed our roof and several rooms in the home. I filed a claim with the insurance company and was told that there was nothing they could do because it was normal wear and tear and it wasn't in the perils of the policy. The adjuster came out and stated that there were multiple staples and holes on the roof that allowed the rain to seek though.

We have been in this home for 15 years and out of all the bad weather that we have endured, rain has never seeped through. There is supposed to be a twenty year warranty on the on the roof. I contacted several people for this and have been given the run around by all. I have even written to the Insurance and Fire Safety Commissioner, who came out twice along with the dealer who we purchased the mobile home from, and a Fleetwood manufactured home representative from Auburndale, FL were the home was built.

The representative from Fleetwood stated that the home was not put together properly and he several other problems as followed: the tie downs were not in place, the air condition unit wasn't installed properly, he saw how the rain has destroyed the ceiling in two bedrooms and were the water has seeped through other parts of the home. With all these problems that have been discovered, nothing has been done and I keep receiving letters from the Insurance Commissioner's office stating that the case is closed.

They have seen these damages and have done nothing but give me the run around for the entire issue. All I want is for my roof to be replaced and the other damages caused by water in other parts of the home. This has been an ongoing situation since March 2008 and I feel like something needs to be done. No one wants to take the blame and I'm just fed up with them not owning up to responsibility.

Edwin of Susquehanna, PA July 23, 2009

Back about 19 years ago my wife and I bout a double wide Carriage Hill Home. The dealer specified that the roof would be 2x6 and the walls 2x4 the home he showed us was built great so we ordered the home. When it arrived he said he was sorry but there was some changes made like windows and rugs. Much to my surprise I think the home that my wife and I bought was not new and it was a model on someone elses lot. When the plumber came to install the piping from Fleetwoood he said that it was unusale that the bathroom tiolet would have water in it. Since the water was not even hooked up yet to it! I let that slip by.

I 'am preparing to stall a new roof on the home and found out that the roof is not even 2x4's and I went on a chart that Fleetwood puts in the master bedroom closet to see about the pitch of the roof. On the chart it states that this home is made for southern states such as Hawaii, Puert Rica, Georgia etc. I live in the North and my wife then said no wonder this house is cold in the winter because it is not properly insulated enough. So it was an important lesson to me not to trust anyone and buyer beware on what you pay for and what you actually get

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Follow us on Twitter.

Back to the top |