DR Horton Homes

Well, to start with, don't even purchase a D.R. Horton home. We used DHI mortgage company and it should have been an easy process. I have excellent credit and put 20% down. I was moving from New Mexico to Arizona so it was a hassle. The last week before the loan closed, they started asking for all kinds of information. This was days before the close date. Everything was mostly packed and they made the move that much more difficult.

When I arrived at the house after signing, there was no air conditioning! Someone had stolen the metal from the unit and they removed it. They said it would be installed before I moved in. I told the sales guy I would be arriving the next Friday late. He told me the unit would be installed that day. When I arrived, there was no air conditioning.

The electrician came Saturday but the service tech didn't start the unit until Monday. The weekend passed with no air conditioning. Then, when I tried to install my TV, no luck - three of the plugs were dead. I called the sales guy and he treated me like an idiot! I told the guy it wasn't the breaker or a GFI plug. The contractor told me that D.R. Horton had special wiring.

The electrician arrived and the feed at the switch was not tied all the way in. Then, the door bell ringer was buzzing non stop. It took them a week and a half to fix that - it was a defective button. Lastly, water pressure - what a bad joke! If someone is taking a shower and the dishwasher is running, forget about getting wet. This all happened the first two weeks. Then, I found out that I paid more for the home than my neighbors. The sales guy said they don't negotiate on price because they were new homes. That was a lie as my neighbors got much better deals than I did. If you're looking to get ripped off, buy from D.R. Horton.

Our experience with DHI Mortgage was awful. I really warn you, before you choose them to close on your home. If you are thinking of using them, read this first. My husband and I were shopping around and were taken to DR Horton Housing Development to buy a home by realtors. We toured the home, liked the price and decided to get into this huge mistake. We learned that DR Horton had their own separate company to handle mortgages to finance the purchase of the home. This company is called DHI Mortgage (really the worst of the worst).

Now, we were already preapproved by our bank. So we fully intended to use them for financing the home. However, we were given some nice incentives to close with DHI that we would not have gotten with our bank. According to them, they would cover all closing costs. This really sounded great, so we decided to use DHI to close our home. We signed the contract and handed a $5,000 Deposit check to DR Horton. The process started and things seem to go smoothly. Every time they will come back asking for documents, we gave it to them promptly.

To make the story short, after three months with them back and forth and not getting a finalized answer, three days before the closing day, I decided to call. The first day, no answer, I left several messages and no return call, on the next day, I called again and still no answer. At this point, I really need to know if I just fight or flight for the closing. Still no answer and at this time, I'm already getting desperate. I placed another call and blocked my phone number.

Finally, the financial person named Jorge answered by saying hi, (I was just ready to call you) this is one day away from my closing. He finally had an answer for me and that answer was: sorry but your loan was not approved. Do you think this is the way and time to tell a customer that their loan was not approved and that they had promised everything was going to be fine? This is totally unacceptable for someone with a credit score higher than 700 and someone putting a 20% down payment on a property.

When we decided to purchase a home from D R Horton, we were required to use DHI Mortgage, which was fine as the incentives were generous. We first signed a contract for our chosen home in February 2011 with earnest money of $6,000. We were told home construction would be complete in approximately 4 months (June 2011). However, as 2011 was coming to an end, home construction was still not complete. We requested of the builder to have home completed by year-end so that we could be in the home by January 1, 2012 and qualify for homestead exemption.

Well, D R Horton advised closing could not happen until January 2012. We had already provided them with all the paperwork at the time we signed the initial contract in February 2011. I don't understand why it would take them nearly a year to complete construction. Anyway, we were required to provide updated information. Just as we were doing that, my spouse's position at work was eliminated, although he was on call back should business improve. He received severance and is drawing unemployment while looking for other work or until his previous employer calls him back.

We advised D R Horton of our new employment status, but that we still planned to put down 20% towards the mortgage which would equal to more than $50,000. We have more than $120,000 in savings. If due to the economy, work opportunities did not realize, we do qualify to begin drawing Social Security even before unemployment ran out which would more than cover monthly expenses. However, D R Horton decided to disqualify us but has yet to return our $6,000 earnest monies and placed us in the position of considering filing suit to have our earnest monies returned. They should just do the right thing by their customers.

House, 7 years and 8 months old foundation cracked 3 places. You can see daylight in the cracks on the wall. The builder repaired the foundation then, but did not repair consequential damages and mailed me the key back. Back sliding glass door opened only 14 inches and windows gap. The house has been uninhabitable beginning March 7, 2010. During house inspection on January, found the foundation failed the second time, back sliding glass door no longer opens totally, 3 bulges in exterior walls of house. Enough is enough, I have requested for a buy back and our full story.

I purchased my home in June 2007. I invested my entire life's earnings in my home to have something nice for me and my son and I am having problems with the foundation sinking my walls inside cracked. My sidewalk having to be replaced several times. I never thought I would be so disappointed in the way Dr Horton has built homes. They were so highly recommended from friends and family, and not only am I having problems. Almost every neighbor around are having these problems, most of them worst than mine. My windows seals are starting to cave in, in most of the bedrooms and in the kitchen! The front of the house is so ugly you can see all the re-bar and chicken wire below where the house is separating from the original foundation!

I have friends and family that come over and freak out with what is going on. I saw people looking to buy a house next me and asked me questions about the neighbor hood and the homes. I thought to myself, I am extremely miserable here with this sorry built home. I am not going to lie to these poor folks. They have every right to know what was going on with these houses, so I told them, let me give you all a site tour of my home and a few of my neighbors houses and decide from here if you want to invest your life with these homes. Well I know I saved them from making the worst mistake of there lives, they called and sent me a card to thank me and asked if they could help me get our problems solved.

This is ridiculous and embarrassing to even have people over in your back yard when you try and impress them with the hospitality, yet they are feeling bad for us people who bought piece of crap homes! So message to everyone purchasing a new home in Los Lunas in Huning Ranch really reconsider! Do not buy a Dr Horton home in Los Lunas, New Mexico in Huning ranch! At this point in time, I can't afford an attorney to help me out here so basically I am screwed. There isn't any title companies that will close on our junk homes that have damage problems to them so what do we do? And Dr Horton there excuse was we are over watering! (new flash). I have zero scape.I have no tress or plants in my back yard so what the heck could I possibly over water? There has to be someone out there some where that could help us all out!

I don't even know where to begin with this complaint, but here goes.

My husband and I purchased our first home in August of 2009 from DR Horton. There have been so many issues. To start the grading of the yard is not draining away from the house properly. DR Horton fixed this issue a few months after we moved in, yet this has continued to cause mold to grow on and around my back porch. After a number of complaints about our air conditioner going out, the compressor on our air conditioner blew, just barely a year into owning our home. We had to pay for it to get fixed and the company that installed the system now refuses to maintenance it.

They had to pay a company to completely refigure the sprinkler system, which I had to fight DR Horton from day one to fix. In the end they only fixed it because I found out from the county they never pulled a permit in the first place to have the system installed. A leak in my roof which they did fix, but the contractor they sent out only repainted the wall. Never checking to make sure there was no water damage caused. They had to re-level the kitchen floor. It took five executives crawling around on my kitchen floor to figure out if it "needed" to be replaced when I had took one look at it and said I was uneven.

Back when we had first purchased the house in our initial walk through, I had noticed that the seams in the drywall were very visible. DR Horton agreed to fix the issue. It took them at least six tries and four months to fix. Scraping the ceiling over and over and covering our belongings in dust and paint, which they did pay to have cleaned. They also had to replace our ceiling fan because one of their contractors scratched every blade.

Most recent issue was when I looked up at my living room ceiling and noticed there was a 6 to 8 feet crack running from the ceiling fan to the wall. I placed a warranty complaint through their online system only to get a response to the effect that they were not going to fix it and that it was just the house settling. When I brought up the issues with the ceilings that we experienced, their response was that the ceiling fan was not properly mounted. That our living room light mount was not braced to hold a ceiling fan. I then asked why they would have not brought this up before, especially when they had an electrician replaced the fan. I even sent them an email I had kept that showed where they had paid an electrician to re hang the fan. Still they refused to even come out and look at the issue. I had to pay to have the ceiling repaired and the fan properly mounted. I also found out at this time that my home was to have two attic entrances. We only have one. According to the man that fixed my ceiling the second attic entrance was on the initial building plans, but DR Horton must have covered it up. Also, that fact that we did not have two entrances was against building code.

The list goes on and on. We wish we would have never bought this home. DR Horton abandoned our community right after we purchased our home nearly three years ago. They never put in an amenity center as promised. We have no idea when they will start building again because they just continue to extend their building permits with the city. We have an HOA we can't get rid of because DR Horton takes up two thirds of our HOA board and pay next to nothing to help out with the maintenance of the community grounds. There are only 35 homes out of the hundreds they were to build, and with the current economy we have some homeowners who can barely afford their homes let alone the ridiculous HOA fees of $187 a quarter we are required to pay for the HOA to basically maintain dirt lots and send out letters about trash cans. There recently was a letter sent out stating that each homeowner now has to pay an additional $40 a quarter due to the delinquent accounts. This will eventually cause a huge issue, leaving people still living in the neighborhood to take on the responsibility of paying all these bills.

Lastly I received this email today from DHI Mortgage addressed "Security Breach Notification":

"We have reason to believe that the integrity of your personal information may have been compromised due to a security breach of the DHI Mortgage Loan Prequalification Website. On the evening of Friday, February 10, 2012, DHI Mortgage became aware that a software security breach by unknown external sources occurred in its Internet Loan Prequalification System. Upon identifying the security breach, DHI Mortgage has taken immediate steps to remedy the breach by isolating the affected server, purging certain affected files and modifying our electronic security measures to address this specific issue. Only the data you provided during your online prequalification process with DHI Mortgage could have been compromised. At the time of prequalification, information you provided may have included, but is not limited to: name, date of birth, contact information, marital status, social security number, employment and financial information (including income, asset and liability information).

DHI Mortgage has already contacted law enforcement and implemented revised online security measures as we continue to investigate the matter. As a precautionary measure, we are sending you this notice so that you can take steps to prevent or limit identity theft or any other harm that could result from the potential misuse of your information. It is important for you to take the steps described in this letter. We recommend that you contact any one of the three major credit bureaus and place a fraud alert on your credit file. A fraud alert tells creditors to contact you before they open any new accounts or change your existing accounts. As soon as one credit bureau confirms your fraud alert, the others are notified to place fraud alerts on your credit file. Each of the credit bureaus will send you a credit report free of charge, for your review.

For your convenience, we are providing you with the toll-free telephone numbers and website addresses of the three major credit bureaus. It goes on, never stating that the company plans to help its consumers in protecting what they have had compromised."

I feel like DR Horton has taken my financial security and future away from me and my family and there is nothing we can do about it.

I am writing to complain about the unprofessional behaviors of Sonja ** of DR Horton. I signed a purchase agreement in August 2011. In the original contract, my house was to be closed in October 2011. It has been delayed many times by DR Horton and Sonja has never given me any notice or any apology. I have been patiently waiting for almost 6 months for my new house because of the delay by DR Horton. Today, I received an email from the lender saying the close date is 2/17/2012. I was very surprised because I have never received any notice from Sonja. I then called Sonja to ask her to give me at least one month advance notice of the closing date because I need time to prepare fund for the down payment.

Sonja treated me very rudely and said that she doesn't have to give me one month notice. She said that she can dictate any close date and if I did not comply, then I default. She then rudely hung off the phone. I think it's not in your company interest to treat customer in such a rude way. Every company in the world are trying to achieve high customer satisfaction.

I think your company want to do the same. However, I felt being treated badly and being insulted by Sonja **. I don't like this kind of bad experience. Therefore, I would like to request an apology from your company. I would also request you assign someone else to interact with me in the future. I do not want to talk to Sonja ** anymore.

Please also advise me if there is any department within DR Horton that I can file my complaint. During the past six months, Sonja treated me rudely and lied several times when she missed something on her side. It's really unprofessional of her to treat customer like that. I strongly urge someone in your company to look into it.

We were so excited at the thought of owning our first home from D.R. Horton. After living in it for less than a year, we had tile cracking in the bathroom and a crack going sideways and up a wall. They are saying that these are cosmetic issues. From my wife talking to the warranty guy, sounds like they are just gonna put down new tiles where they are cracked and not try to fix the real problem, which has to be something else under the house that made it crack to begin with. I contacted D.R. Horton and stressed that I thought we were having a foundation issue. Also, the quality of the house is bad. The seal or grout around the windows, in nearly every room are cracking.

And again, of course D.R. Horton is saying all these are maintenance items. Now, you can't tell me a new house is suppose to have all this stuff happening and yet well its a maintenance item, fix it yourself. It really shows me they don't care about the quality or the product they sell. All of the baseboards are nicked up in places. The base boards at the top of the doors, where they meet at the corners, is cracking or separating. They just didn't do a good job at all at paying attention to detail. I really think they over price their houses. It's not anyway as near as nice as the model house. We are both very frustrated new home owners and don't know what to do. Are we stuck with our house? Can we get out of it? I will never recommend a D.R. Horton home ever.

I have had a wonderful experience building my new home! I got to pick out my cabinets, floors, and granite that I liked! I also got a fair price. I did have my home inspected. I had two items on the entire home that needed addressed. I would do it all over again! I also have great neighbors!

I trained and worked for them for two months. I have not received my two checks for the two demos that I ran (November and December). Several dealers also have not received their money as promised. Thank you. Just look into it.

We purchased new construction DR Horton home in Feb. 2003. Another couple was custom building the house, but backed out due to all the problems encountered during construction. After foundation was poured, there was a water leak in the plumbing somewhere. They jack hammered the foundation up in numerous places, cut rebar, tension wires, etc. After the leak was so called fixed, they just filled in the holes and did not fix tension or replace rebar. Also, after framing of the house, it extended 2-3ft over the foundation and they just patch worked the foundation to fit. At closing, this was never disclosed to us or we would have backed out as well.

We were lied to and now have to disclose to sell. We have had numerous problems over the years with plumbing and water leaks due to the shifting of the foundation. We filed suit with an attorney this summer, lot of inspections have been done, many different outcomes, but none in our favor. The cost to go on is not feasible to proceed, but would like to.

We had over $100,000 equity in the home, but now facing foreclosure. The property is only worth the ground it sits on with this stigma now that is now tied to it. We wanted our mortgage companies to get on board so we all could recoup our money, not interested so far. We were lied to and they committed fraud. It's a crying shame because they have deeper pockets they can do this to consumers. We were very proud of our home and put a lot of time and money into making it beautiful and now to have this happen is a crying shame.

We have recently moved out, but are still on the market and will probably go into foreclosure, still trying to work with the banks. My husband has been ill for several years and just diagnosed with Parkinson's disease. We have our own business and work out of the home, but without him working made the fight much harder. I wish someone could shut DR Horton down as I have read so many complaints regarding their construction, warranties, promises, etc. Shame on you DR-Horton!

Drainage issues and water in the crawl space were identified on the home inspection prior to purchase. Plain and simple, we threatened to walk from escrow. In response, DR Horton assures us in writing the items will be fixed so we went forward with purchase. 2 months later, DR attempted to fix the issue; they installed a trench drain around perimeter of the steeps slopes. It becomes very apparent 2 weeks later that the drain isn't working. We submitted a warranty request as instructed by DR Horton. After one more warranty request and a lot of nonproductive phone calls and e-mails with the warranty manager, we paid for a 2nd home inspection. The home failed again with excessive water in crawl space, water pushing through our concrete foundation and defective drainage.

I escalated up to the region office, specifically the Customer Service Director. After several "squirmy" e-mails and dodgy phone calls, they finally agree there is an issue and have a geo-tech draw up plans. Since we couldn't agree on the placement of the retaining wall to fix the out of spec slopes and drainage, they offer a settlement. We accept the settlement but waited for 1.5 months for the contract. We e-mailed checking on status frequently and the response was always "I'm waiting for legal to draw up the contract". 1.5 months later, they rescinded their offer, fixed nothing and tell us we are on our own even though they have a geo-tech and a surveyor that told them the drainage and slopes were defective.

Please, please don't kid yourself into thinking it won't happen to you. I know I did. I did everything a prepared homebuyer does except take the reviews of this company seriously. They are the most squirmy, dodgy, slippery company I have ever worked with and now I'm letting my lawyer pin them down.

Small DR Horton community in Spring TX that has been burdened with an $80,000 repair bill because of poor workmanship by DR Horton. Our HOA has spent thousands of dollars fighting DR Horton just to honor the warranty of the community pool. The foundation was not set properly and in year four, our pool started cracking and leaking. DR Horton's warranties are only worth the amount of money you are willing to spend to fight them. They should not build amenities if they don't plan on standing behind their work.

This home buying experience was the worst part of my life, hands down. My home was thrown together, and is already falling apart, 1 month after moving in. The construction is horrible. They changed supervisors on us in the middle of building without notice. Not one person knew what they were doing. The day we did our walk through to move in, the house was still under construction and dirty. We were told, of course amongst other lies upon lies, that they would fix anything wrong after move in. That never happens!

They will tell you, I will be here on Friday, you stay home, they never show, nothing. That day never comes. They will tell they can't fix certain things? They will tell you that's not under warranty etc. I have heard everything. They have stolen our whole future and all of our savings, and they simply do not care at all. I pray people start reading these things and understanding D.R. Horton is the worst builder ever! Do not waste your money on them. They couldn't tell the truth if their own lives depended on it.

I bought in Sparks, NV on 3/06. I was forced to go through their mortgage company or wasn't allowed to purchase the house. I wanted to go through Wells Fargo where I have a history and after financing through DHI, it was sold to Wells Fargo within two months. After moving in, I had numerous issues that needed to be addressed. It was nearly impossible to get them to come out to fix things. They would either not get back to me or would schedule appointments and not show up. Needless to say, after a long process, I had them address my main concerns and just let the rest go. I was tired and frustrated. I missed a lot of work due to this, not to mention the amount of stress I went through. Even after all of that, I was in my house for one and a half years and discovered some more issues 8/07 with my "new" home.

The main concern at that time was my Pergo floors in my kitchen were lifting. They scheduled a floor specialist to come and look at it and they took a look at what material was needed and scheduled another time for it to be repaired. The guy that looked at my floor said that it could only be caused by water/moisture. They left and came back a few weeks later to start the work on my floor and the floor guy took the baseboard off from behind my stove at that time to discover black mold. At that time, COIT was called to prepare for cleanup and my kitchen was closed off. After a few determinations, the final outcome was that the Maytag installers that installed my overhead microwave punctured the waste line from the master bath upstairs and that created a leak and brought on the mold issue. It went about 3-4 feet up the wall and floor and behind my cabinets. They did all the cleanup and repaired the walls and flooring and replaced some cabinetry.

Just recently, I had another problem. I was in the process of selling my house and noticed water damage on a baseboard and could hear water dripping. I panicked and immediately hired a plumber to come out within an hour. They cut into the wall and discovered that the water line had been punctured by a nail from the shelf in the pantry. The nail finally rusted after five years, causing the leak. This was an emergency situation being that there was leaking water and that I was in process of selling my house and had to rectify the problem immediately. DR Horton has a poor history of responding in a timely manner in general, let alone this type of situation. I handled it and had the problem rectified within an hour.

I since reached out to DR Horton and explained the situation as well as sent in pictures of the punctured pipe and nails coming through the wall. I asked for their cooperation in reimbursing some out-of-pocket expenses and to take into consideration the mold problem I had in 2007 due to same type of circumstance. I received this reply back: "Thank you for submitting your recent warranty service work order. After reviewing your issue (including the pictures you sent) with my direct management, your request for reimbursement of funds for repairs on your home is denied. D.R. Horton has no obligation to reimburse you for work performed by you, or for amounts paid by you for repair or replacement of any item which has not been pre-approved in writing by D.R. Horton. I am sending this message to formally notify you that warranty service work order no. **, reimbursement for water leak, is closed. Please send me a short reply stating that you agree."

I sent them a reply saying that I do not agree and very disappointed.

We were building a new home with DR Horton. We were going along just fine, but we had not been approved for the loan. We visited the sales office and the house every weekend during the 3-month build. The sales people told us not to worry, they were sure we would be approved for the loan. One week before our closing date, we were contacted and told that they would not be able to give us the home loan, and unless we could come up with another loan solution, we would not be able to take the home.

We were unable to come up with another loan and we were asked to come in and sign paperwork releasing the earnest money and upgrade money to be given back to use. We were told it would be a couple weeks before we would receive our $12,000 check. We called at 4 weeks "with no check" and were told that we didn't have our check because they had 6 weeks to send it to us and "not to worry". Now 6 weeks later, they will not give us any information regarding our check and they are blowing us off. They won't return our phone calls and when we do get them on the phone, they tell us it's not in their hands. When we asked to speak to a supervisor, they tell us they will call on our behalf and they refuse to give us the supervisor information.

We need the $12,000 because we are now forced to find a rental home to live in, and we need to come up with security deposits for the new house. All of the money we had saved was put into the house.

My complaint is the DR Horton development in Denton, TX on Vintage Blvd. We all know how serious the drought situation is in our area and are very much aware of the need for water. This development waters on Vintage Blvd every night at 8:00 pm and waters until the street is running with water. I have seen that sprinkler system running during a down pour of rain. It is not necessary to water every single day. Once or twice a week is quite enough. I have complained before and nothing has become of it. I will be getting in contact with the local news, perhaps that will get your attention. Our water situation can become very serious, especially with irresponsible watering such as this development.

We purchased our DR Horton home that was built in 2001 in 2007. The previous owners did quite a few up grades but did get to the walls in several rooms. The knock down job on the structure is very sloppy to say the least. There are several area where nails are now showing through. My wife and I have tried to patch these but they don't want to stick. Also, there seems to be an over all foundation problem with all D.R. Horton homes within our North Fort Worth, Tx neighborhood. What recourse do I have now with the housing market way below what we are in for? I wish we would have looked a little closer at these homes because once you step back and look closer you see how shoddy the work is in many of these houses.

My roof has been leaking for years. The last complaint I filed was in 3/11. DR Horton never came back to repair the leak. They would not respond to my complaints. Now I got a letter saying the warranty expired in 6/11. They deliberately stalled until the warranty ran out! I spoke to a manager in the local office. He literally told me he would not help and it was my problem now!

We purchased our D.R. Horton home over a year ago. We really like our home and we have no major issues until now. We had our year inspection and went over all the things that needed to be repaired with Laurie. She was really nice on the day she showed up with two of her workers. They came in and fixed the nail pops and someone was supposed to come back and paint.

Well, that was almost two months ago. They also had to replace some of the siding as it had cracked when they were nailing it on. I tried getting in touch with Laurie on four different occasions and she never returned our calls. We contacted D.R. Horton and they pushed it off on Laurie and said it is her responsibility. We decided to contact our sales person Wendy and she was able to contact Laurie (imagine that).

Well, the next day, someone was out to replace the siding, but that's as far as it goes. We ended up painting the inside with the paint they left; the siding is still not painted. Terrible, terrible customer service, not sure what to do now. Buyers, beware. After you purchase your home, you might not get your warranty work done.

I had a roof leak in the upstairs game room the first year I moved into my home. They have "made necessary repairs": replaced a portion of the roof, repainted, etc. three times. And yet with recent rain it has leaked again for the 4th time!

DR Horton does not want to really do repair/warranty work. They do not maintain their property at all. I have addressed correspondence to the CEO Donald Tomnitz on numerous occasions. He does not even have the decency to acknowledge it. The property I reside in Woodbridge, VA is not well-maintained at all. Huge piece of cement missing on top of brick wall, no landscaping at all. Just grass with no sprinkler system so in the summer, it is parched. They hired a property management company, Sequoia Management, out of Chantily, VA who collects the communities' HOA fees and neglects the community.

I recently signed a contract with Dr. Horton at Arbolera del Este (Albuquerque). I was told that I would receive $10,000.00 towards upgrades and 3% towards closing cost. Upon reviewing, the contract sales agent names Kelly ** had switched closing cost contribution to 2% and excluded $10,000.00 in upgrades. When brought to their attention, they quickly changed closing cost contribution back to promised 3% but claimed that they had never offered $10,000.00 in upgrades. After speaking with the area sales manager, they claimed that the offer for upgrades had not been offered for nearly a year and told me I should have gotten the offer in writing. It is quite frustrating since this was a major deciding factor on our purchase.

On July of 2010, I purchased a home in Quail Creek, Denham Springs, LA. Several months after moving in, I noticed severe erosion behind my fence next to a reservoir that had extended ten feet on my side of the fence. I notified the local Horton office on Vincent road several times regarding this problem. I eventually had to purchase several dozen bags of quick crate to fill in the sinkhole in my yard. The entire area, along the reservoir, has continued to erode and extends into all of my neighbors' backyards along this line. My neighbors on either side of me have small children that have fallen into the snake infested sink holes. We are documenting dates and times of our complaints which leave them at risk for numerous law suits. It would not be a great expense to simply back fill these sink holes and install some sort of ground cover to hold it in place.

Also, the wooden fences behind our homes are substandard in material quality and installation. Large areas of both of my next door neighbors' and my fences have been snapped off and uprooted from the shallow concrete base in 20 mph winds. My neighbor just spent $1,000 and I spent $400 in repairs on this. I just repaired a large section of my other neighbor's fence which was partly down. I don't know what other damage has been incurred in other areas of Quail Creek.

This is unacceptable and the problem has existed since construction. The company that repaired mine informed me that using lawn timbers instead of 4 X 4's for posts is never used by other companies.b These posts should be replaced, at Horton's expense, by proper construction materials.

There are several new homes under construction down the street from me and I will discourage any potential buyers until these problems are addressed.

We bought our home in September 2007 and our kitchen sink has fallen off for five times. The cabinet around the sink and the wood has rotted because of the water leaking. They forgot to put air-conditioning ducts in the bottom bedroom and a vent in the downstairs shower. The kitchen lights has not worked for over one and a half years. There are cracks all over the ceiling from the sheet rocks separating and all ceiling fans stopped working after a year. The dishwasher never worked right and all the electric pops breakers. You cannot have a radio plugged in and then plug something else in; otherwise, it will blow the breaker switches.

We purchased our DR Horton home in June 2010. The home was inspected a week prior to close by a certified building inspector with experience in over 1400 residential inspections specific to this area. The home failed inspection due to water in the crawl space, and property drainage/grading not being sufficient. We told them we were walking from escrow so they promised, in writing, to fix the failed inspection items on the report. DR Horton installed a trench drain around the property but in March 2011, I brought the inspector out and the house failed inspection again. There is water pushing through our concrete foundation, moving and standing water in the crawl space, and our property is all but impassable without knee-high mud boots.

When DR Horton re-graded the lot, they also created very steep slopes around the property which are 1.5:1 and in some places 1:1 -- slopes are sliding and giving way. Then DR Horton installed a trench drain, which is at a reverse slope and not draining. Through late fall, all of winter and spring, my crawl space is swamped, my backyard a soppy mess, and I was just wondering when the foundation will crack due to water seepage. It's now July of 2011 and they are doing everything in their power to not fix the problem. They are citing that they go by "National Building Standards" and the level of water in our crawl space is acceptable and drainage on the property is "fixed". To the contrary, we have drainage specialists and a housing inspector along with several landscape companies that do not agree. In the meantime, I cannot legally sell my property without disclosing the issues.

We are in the process of building a home in Las Vegas with D.R. Horton. It has been very stressful to say the least. In my opinion, D.R. Horton's entire home building process is designed to keep the consumer confused on what is standard and what is an option (extra cost). They have homes for you to view, that is a good, but the homes on display are not realistic from a purchasing standpoint. These homes are full of what they call options or upgrades. You don't find this out until after you have decided on a home, and led to believe it is the price of the home you just viewed. I felt like it was a "bait and switch" situation.

And the situation is made worse by the crafty sales folks they have at their sales locations and their WOW center. This is where all the appliances, flooring, paint, light fixtures, and many audio options are selected. They have sales agents that handle some options and agents at the WOW center that handles other options. The customer (me) repeatedly gets caught in the middle, being told, "We don't do that, they do." It has been a real hassle. The latest issue concerning an audio conduct has pushed me to write a note of caution when dealing with D.R. Horton.

Latest issue: We have a fireplace being installed in our den, we asked for an electrical outlet and cable jack to be installed above the fireplace. The sales agent persuaded us that we needed an audio/video conduit so that no wires would be seen. It sounded good and not being savvy on what exactly that entailed and trusting the agent that we would get what we had asked for, we agreed to it. They installed this option yesterday, but there is no electrical outlet (when I asked about it, they told that would be another charge). The audio conduit option cost $420: it consists of two dust covers, a 4-feet PCV pipe and two elbows. I asked about having it removed because that is way too much for a $5 PCV pipe. They said it was already installed and that was that. I asked about adjusting the price for this overcharged option and they said no. That is what the option is. I feel ripped off, with no real recourse. While this one thing seems minor, it just adds to all the other vagueness that has occurred every step during the process. I will never do business with D.R. Horton again.

I bought a house in 4/2002 and a couple years later, we noticed that the house was starting to shift to the right then cracks started to appear on the ceilings and along the walls. And the molds in between the tile in the dining room has cracks. Also the driveway has a long crack too. I filed a complaint about all of the issues and had no returned calls.

along the outside wall of the 2nd bedroom. I contacted Scott Evans who is the seller for DR Horton in this area after NO response from DR HORTON requesting service in my year end surveys. They referred to a Jessica and she referred me to the on line service request form. It had done me no good because nobody calls and sets up an appointment or calls!!!

I purchased a $600,000.00 home. A few years later, D.R. Horton is building $250,000.00 homes in the same block, screwing my home value by about $75,000.00. Do not buy their homes, as this company and its CEO, Donald J. Tomnitz, are a bunch of deceivers. If you want to lose your but, buy a home from them.