Centex Homes

Centex Homes is ripping people off! From what I understand, they have been banned from building in South Carolina. When we moved to SC (after my husband retired from the military). We put down "earnest money" in the amount of $1,500.00. To make a long story short, Centex did not do anything that they promised to do. Needless to say, the deal fell through and we were out of our money. I do not see how they can keep someone's hard earned money when it was at their discrepancy that the deal fell through. Please add me to a class action law suit! I would be glad to testify!

This is the worst home I ever lived in. On my first 2 weeks in this home, water leaked from incorrect refrigeration hook up. An incorrect tub plumbing hookup caused leak to the garage. It has poor outer construction and lack of insulation, I had to call and have more placed. Poor AC/Heating system, incorrect SEER # system (only a 12 SEER, when home builder promised 14 SEER) resulting in excessive energy bills.

The roof leaks from second year through this year, which is year 10, yes it has been "repaired" by Centex. The rooms are uneven, warped base boards. It has an incorrect ventilation piping sizes - too small for the home, resulting in high energy costs and moldy bathroom.

First of all, the air conditioner leaked all over the floor many times. We had crown molding installed. There wasn't a straight wall in the place. The roof has leaked 3 times. I had water leak in main shutoff in utility room. Water heater repaired twice already to the tune of $650. Furnace went out several times. I had to replace parts on it. Sales office lied through their teeth selling these homes. HOA was a joke until recently (been here 5 and a half years). I would never, ever recommend these homes to anyone. The model homes are nothing like the actual homes they build.

The concrete "headers" over both garage doors are cracking due to the rebar rusting inside the prefab headers. At least, one window header is also affected, so far. The home is 21 years old and our homeowners insurance has rejected our claim saying it is due to a manufacturing structural defect. The rebar rusted inside solid concrete with no exposure to the elements.

Do not ever buy a Centex/Pulte Home. We purchased our new home in the Lost Creek subdivision just outside San Antonio at the end of July, 2008. Our experience with Centex can only be described as a nightmare. They use cheap materials and products. We would not be surprised if appliances are not refurbished.

After 3 years, we thought everything was finally going our way until the dishwasher motor blew up (we are two retired people that use it maybe 2, sometimes 3 times per week). It was replaced at our expense. I have never heard of this happening in 3 plus years. The first two years, we had Centex out on well over 30 complaints. They were extremely slow in handling our issues.

Keep in mind, that this is just what I can remember. We liked the area and floor plan, but had no idea that Centex had such a bad name and poor quality construction. How they are allowed to stay in business is beyond me. I can only say: buyer beware!

I have a three-year warranty on a new Centex condo that they are not living up to. I called in a plumbing problem over a month ago and despite them sending a plumber to check it out, I still have not had any repair work done. My guest bathroom in unusable until the leak in the wall is fixed and Centex will not return any of my phone calls or emails.

We purchased our home in 2006 and at the time our home was 3yrs old. We moved here due to a corporate move and have owned 6 homes. This Centex Homes has been the biggest money pit we have experienced to date. We have written emails and made phone calls only to be told.. sorry, out of warranty or the warranty does not transfer to the new owner. The issues we have had are so numerous and the workmanship and quality of the home and products used in the home as well as the customer service we received are so unbelievably sub par. It's hard to believe they have been allowed to continue in this industry for as long as they have. We would never invest in another home built from Pulte/Centex and would advise anyone thinking of doing so carefully reassess your choice.

14. Counter tops are peeling and falling off around the edges.

These are just a few, too many to list the others!

A recently built Pulte/Centex home has installed the Low-E cheap windows on the side of their home, facing my home. The heat coming off the window is killing the grass and bushes. I've seen other windows in the neighborhood causing their neighbor's vinyl siding to melt - and they're much further away than my situation. So I can just accept the fact that my siding will soon melt and there is not a damn thing I can do about it.

I purchased a Fox and Jacobs home from Centex homes and they cheated us out of our minds. The first couple of months I was here, my toilets clogged up and I called in a repair man who worked with Centex homes warranty and he told me there was a rock hard substance in the line and that was the reason it clogged which was impossible to be done by someone in my house because that toilet was in the guest room which had only been used a few times. Then in a few years, I've made about 5 service calls because they put a terrible AC unit and system in these houses which are completely unreliable. Centex homes lies about every single hardware they put in. They look for the absolute cheapest products to install so people can't complain they have a house without hardwares! Please, I beg you guys, never to purchase a Centex homes house!

My husband and I purchased a new Fox & Jacobs home from Centex in 2007. It is 1650 square feet with a 2.5 ton HVAC system. I came to find out, now that we are dealing with our second service call in 2 months, our A/C is well below the recommended tonnage per square foot. Two independent professionals have stated that it is too small for our house and is overworked. Centex homes and Fox & Jacobs cheated us and many other homeowners by installing the cheapest unit they could possibly get away with.

After putting a five hundred dollar deposit and returning to California, I found out I had a legal fight ahead of me to leave state. I notified Centex and my agent immediately to cancel sale, and have my deposit refunded all in the required time.

It is six years later and I am still fighting.

I have legal documents showing I could not move, but was ignored by all.

I am now contacting the Real Estate Commission.

My complaint is not so much that I have not received some help fixing my house when it was in warranty but that a brand new house that I purchased in 2002 has fallen apart. You have a 30-year note and your house is not even 9 yrs old. I have had a foundation problem, warranty covered it on the outside while I had to pay for all the inside. The shingles on the roof started coming off after 4 years, after 4 patch jobs. I paid for all of them yet just got a whole new roof. I put my house up for sale a month ago and now the down stairs AC went out.

All the outside wood has peeled and is mostly rotten. The backdoor rotted and I replaced it last year. When I purchased it, when it rained, water kept coming in the front living area by the wall. They came out and supposedly fixed it but it didn't rain again until after my warranty was out and it kept doing it. When I took out the carpet and sealed all around the downstairs outside walls, it stopped. Not one room is straight or even.

Every time I do something, put up a crown molding, put in tile or even replaced my back door, it turns into a nightmare because you have to spend so much extra time and money to try and get it to fit. I replaced my bathroom lights over the mirror and there was nothing but long screws to hold them which are the same way with the toilet paper holders. They cut every corner they could when they threw this thing together. This is my first and last new home. I have spent thousands of dollars to fix it. I wish I would have known how Pulte Centex built their homes before I bought one. Also in an HOA and the fences here are all-rotten, all the fence post rot, they all blow down every time the wind blows. But you have to keep your yard nice but they let builders put up this crap and then make you replace every broken piece or fine you. I have replaced numerous boards over the last 9 years.

I think this house is a lemon. The foundation cracked and fell. I had to have a new roof and now the AC went out, all 3 things in 6 months. For a house not even 9 years old, that is too much. The builders should not be able to sell houses made so shoddy. This house was already built. I didn't get to see the lot or anything before they built it. I am just wondering how many corners were cut building it.

I bought a home in January 2010 from Centex Homes. Since I have moved in, I have had nothing but problems and Centex refuses to uphold its end of the warranty agreement. Within the first 2 weeks of moving in, my master shower fell apart. The glass fell in (both from the "window side" and door), almost killing my 2-year old. I have a leak in my basement in the NW and NE corner and a water line. When Centex finally came out to assess after numerous calls, Curt said it was simply the basement sweating. I had a contractor (in the business for 30 years) to look and he confirmed it was in fact a leak, probably due to drainage blockage. Centex refuses to do anything about it. I have a major bow in my basement wall next to my stairs and nail pops, drywall tape and doors hung poorly that need adjusting. I emailed Centex Warranty Department 20 times and called 5 times. Curt called back once to set up and did not leave a callback number.

I just got off the phone. My warranty for the upstairs floor is 10 years, it has been ten years and three months so my town home is out of warranty. When you step on the upstairs floor in the loft, it feels like the floor will give way and your foot will go through. I have put a square board over the area so my foot doesn't go through. The lesson is don't buy from these people if you expect to have to live in one of their homes and use the upstairs more than 10 years.

If you do live in one of their homes, be sure to report every squeak of the floor so it's on record and they will have to fix it. It seems that if you complain before the warranty expires, if there is a history, then you might have some recourse. The bottom line is, as the economy recovers over the next five years and housing starts up again, you can sure take my opinion and experience for what it's worth and avoid doing business with either of these two companies.

Centex delivered a product which was not what I had agreed to purchase. I refused to close on it. Before it was to close, there was a 6.9 earthquake near the condo and there were cracks in the building. Also, the condo was measured by a home inspector to be about 10% (100 sq ft) smaller than what Centex had represented it to be. They kept my deposit of $165,000 and sold the condo to someone else. They stole my money. Other victims of Pulte/Centex, we are organizing across the country, please contact me at **.

Last year was the second and final warranty year on my new house. I was told to wait until settling finished in the second year to have any repairs made. I reported the concrete in my driveway was cracked and knew enough about concrete that the effected areas should be replaced. I stated this 5 times and argued when they said their expert could fix the problem without replacing it. As I knew would happen, the repairs fell off and I am left with the same problem as last year. When I called, I was told it was too bad, the warranty period had expired and it wasn't their problem.

About two months ago, I complained about the foyer floor separating. The contractor came out and stated he would have to get in touch with the manufacturer. I haven't heard from anyone since. Now I have another problem with the back countertop splash board separating from the wall. Please have someone take a look at these problems.

We moved into our Centex home in the summer of 2004. In 2008, we noticed that the door frames were becoming lose. When we had a contractor come in to fix the door frames, he told us that the craftsmanship was the poorest he had seen in quite sometime. He also told us that he has worked on several homes in our neighborhood.

The columns on our front porch are also rotting away at the base. About 90% of the homes in my neighborhood have had the same problem and the door frame around the back door is now starting to rot at the base. We have painted on schedule and done all we we were supposed to do to up keep the house, but a house that is 6 years old should not be rotting nor falling apart.

I pray no one should ever purchase a Centex home. You will be unhappy with the construction and the total lack of caring from the company. A class action lawsuit should be started.

I called emergency at 3am and emailed, that I need attention asap. Water is leaking into the master bedroom ceilings and being collected by trash cans and the plaster is falling onto my bed and carpeted floors.

I am very allergic to mold. I need someone asap to fix it now, Sept 30, 2010 after 9am. We have only been here for 3 yrs and did not think we were going to run into this problem already and after running out of Builders Warranty. How can you put a short time warranty on a brand new home?

Well, I guess this is all a snowball of sorts. We started with the usual nail pops and it progressed. Our home is just over 3 years old and when it was only 2 months out of the warranty, I noticed the outside window trim, 1x1, were rotten. I called and emailed warranty which just showed up to my front door and told me I needed to paint. The wood is completely rotten and they tell me not covered, I need paint. So ridiculous. I paid someone and did the work myself so the house won't rot as well. Then, last week I noticed a 1/4" gap in front door between brick and door jamb. After a week of run around with Centex, finally they send somebody and all he tells me is that it's settling and out of warranty. It shouldn't settle that bad, bad enough to make the door shift away from the framing? When we lay down in bed, the whole ceiling makes a loud popping noise. The back patio cement is getting holes in it, yet holes, and same where the front meets the garage door, cement is chipped.

All the exterior wood is peeling paint off. I have already had to paint window trim, back door and part of garage door. Even the hardi-plank is peeling. They tell me it's primed and I told him it's not, I have the wood in my hand and it's just one top coat. They won't fix anything, say it's homeowner problem and not under warranty.

Please don't buy a Centex home and help me get these problems fixed or out of this house. They do bad business and sell bad, bad quality homes and don't fix the crap they build. I'm not even sure of the immigration status of their contract labor people, only if someone would check them out. The house is really falling apart and we're already under water with the mortgage being as we paid way more than it was worth and now being the state of economy.

As I drive in the neighborhood, I see almost every home with the same exterior problems I have. Their window trim is rotten, their exterior wood is peeling paint horribly, and I'm just looking for an avenue to go down and get something done and restitution for having to beg and beg to get something done and spending all my time off looking for answers. It's very stressful for me and my wife, not only having to worry about keeping out jobs in this economy but finding extra money in out tight budget to fix the home which we purchased brand new, assuming we wouldn't have to spend money on major upkeep. It's been a horrible experience and getting worse every day. I call and call and nobody ever calls me back. There is only one number and it's just answering service and no one can help me. It's very stressful for me and my wife, our home has little to nothing paid on it and we spend so much already trying to keep it running.

We bought a Centex Villa in Potomac Green in Ashburn, VA in October of 2008. We moved in on September 10, 2009. From the time of purchase until today, we have been extremely dissatisfied with Centex/Pulte and the incompetency of their customer service department. They do not respond to emails (which is how they want you to contact them) or return phone calls unless it suits them.

In the past year, they have had 5 different project managers. If you are lucky enough to get service scheduled, they rarely show up to do the work. The project managers that have scheduled work for us quit or get fired and no one follows through on their work orders. In addition to the turn-over in project managers, the sub-contractors keep changing as well. We have not received updated information/phone numbers for new sub-contractors.

When we call Warranty Service, you rarely get to talk to the same person twice. I can't even begin to tell you the number of times we've been told the person that handles Potomac Green is out and someone new is covering for them and we need to bear with them. They told us today that company policy prohibits them from calling the project managers in the field. How in the world do they relay information to the project managers if they can't call them? They didn't bother to tell us that the two most recent project managers turned in their resignations on the same day. I called a former project manager and he was kind enough to try to find out why no one showed up for our scheduled service today. That's when we found out that Jerry, the guy that scheduled today's service, is no longer working for Centex in Potomac Green.

We have major construction defects that have yet to be taken care of since we purchased our new home last year. They just don't care. In the past year, we have probably made over 80 phone calls requesting, re-requesting and re-re-requesting "Warranty Repairs" and have only received a return phone call from Centex/Pulte on maybe, 4 occasions. Again, they just don't care.

Here are some of our issues: We have a crack in the ceiling of our loft that runs the entire length of the ceiling. It has been like that for 10 months and has yet to be repaired. Our upgraded Dishwasher has not washed or dried our dishes correctly since the day we moved in to our home a year ago. The Ice Maker in our upgraded refrigerator does not work correctly. Our upgraded Washing Machine does not fill with water. Centex did not complete the installation of our irrigation system and one year later, the job is still not complete and we have dead sod between our driveway and our neighbor's driveway.

Centex/Pulte has the most disorganized "Warranty Repair Service" we have ever dealt with. We have moved into 4 other new homes since 1984 and have never encountered the incompetence we've encountered with Centex/Pulte. Their communication with the customer is completely unreliable. We have been lied to repeatedly and there is no follow through on promises that are made to complete service issues.

We have tried to contact someone in the corporate office to talk about these issues but the receptionist refused to give us a name or contact information. Centex/Pulte does not want to hear from anyone that has a problem. What kind of statement does that make? They just don't care. We are ready to take this public if something doesn't drastically change for the better soon. The only thing we've seen Centex/Pulte do well is sell you a house, collect your money and then forget you exist.

I am an existing Centex/Pulte Customer and contacting you regarding serious concerns with the post-purchase warranty support in Raleigh/Durham area for my Centex home at Kennicott Ave, Cary, NC 27513 (Lot # 2, Weston Oaks Neighborhood) purchased in Jan '08 at a premium price of $675,000. I repeatedly notified Centex representatives including John H. by phone calls, emails and web submissions regarding the issues with the house. These issues exist since the purchase of the new home which came with 2 year full warranty. Some issues were resolved, some addressed but not resolved and some not addressed at all till date. Centex Warranty Support has not been cooperative on these issues and have been ignoring them all this while delaying it for the house to be out of warranty and then asking me to contact third-party contractors at my own expense.

Issue # 3: One Bedroom has extremely low air-flow despite fully opened dampers. This issue was addressed but not resolved. Centex authorized technician asked me to walk to it in future and adjust it on my own.

With Issue # 3, being frustrated with the lack of air in one bedroom, I went to the attic to adjust the dampers. The house has second set of dampers located way behind hiding somewhere in the dark. I noticed that that damper was closed all this while and the technician never fixed it. While attempting to adjust it, I fell off the attic floor into the Master bedroom closet, causing serious injuries to myself and making a hole through the closet ceiling. I was completely shocked and surprised to see that an air-flow control was placed in a location without a solid walking access to it. This was never brought to my notice nor did the attic have any warning signs. I contacted Centex Warranty, and once again was told that I need to contact third-party contractors at my own expense. Now, this will cost me $700 to have something fixed that should have been resolved to customer satisfaction in the first place. Falling off the floor of the attic into the bedroom closet caused serious personal injuries causing a back pain which is still there

The manager sounded more like he did not care about being accountable for repairs that should have been taken care off well in advance, providing any sort of courtesy service for customer satisfaction or the risk of losing future businesses from an existing Centex Customer who has a potential to but another premium Centex property in near future. I bought the house considering a good reputation of Centex Quality and Warranty Support but I am very disappointed this time.

We purchased a brand new home from Centex in 2004. A couple years later, we upgraded the flooring in the entry way. A few months later the tiles started cracking in a fault line pattern. We pulled up the tiles and found out that our floor foundation was cracked from the front of the house to the back of the house.

They came out and patched it but low and behold, we have the same issue only the cracks have reopened and new cracks have been established. Cracks are now in our kitchen and our bathroom. We contact Centex and they referred us to the warranty company who sent out a general contractor. We never saw a copy of his report to the warranty company. The warranty company has decided that they will not repair the crack in the flooring foundation. Not only that but the contractor saw how the crack has opened up to where it is no longer level but elevated on one side. The economic result is that we do not have the funds needed to redo the flooring foundation nor will we be able to sell the home if we decided to.

I purchased a home for over 1 million US dollars. The home was a dirt lot when I purchased it. I moved in the summer of 2004. I ordered the house with upgrades EVERYWHERE. I had granite installed in every single bathroom, closet organizers, Wolf/ Sub zero, central vac, everything you could think of. The AC units were so incredibly pathetic looking. Ive seen bigger ones on trailer homes. I replaced those for unit at least 5 times their size. The toilets they put in the house were most likely the cheapest available. I replaced all of them (5). 2 bathroom sinks have leaked and cause massive damage to the house. I had to replace all of the hot and cold lines to every sink after that. The tile work looks like it was done by a 9 year old girl. Every grout space is a different size. The plastic tubs make awful cracking sounds when you walk near them.

When changing the carpet in one of the bedrooms 7 ft of tac strip was missing. The base boards in the laundry room turned yellow.... The bathroom cabinets are so low it like a home for hobits. I noticed one of the upstairs bedrooms was always at least 20 degrees hotter than the rest of the house. I had a guy go in the attic to investigate and there was a massive piece of insulation completely missing above that bedroom. Another upgrade i purchased was crown molding in the living, family, dining, and master bedroom. When i attempted to do crown in the other bedrooms, the home revealed another outrageous flaw.

The Hot bedroom (the oven as we call it) had warped dry wall in 3 corners. So warped that the crown molding could not even bend enough to be installed. I checked the ceiling in that bedroom and it is no where near level. Its just disgusting. I cannot believe these people build homes. Its so wrong. Everything is so messed up. And I dont even want to talk about the problems the neighbors had....

We bought our home in May 2005 and since then every year after that we have spent hundreds of dollars each year for the last 4 years to repair this AC unit Centex installed. I just spent $513 plus and additional $60 to repair this AC again. This is unacceptable and I want to hold them accountable for their poor quality of work. I keep up with the routine maintenance and I still have to come out pocket hundreds every year to repair this AC. I feel I have been cheated for the quality and the price. I feel I should be compensated for so many AC problems that I have had no control over. The economic strain is we are out thousands of dollars and each time the AC went out we had to bare the extreme heat anywhere from 95-103 degrees as well as missing time off work to meet the AC company at the house.

Finally, Centex beat all of the stucco off the front of the house saying that the water was leaking through cracks in the stucco. After the repair, I noticed a mess of stucco compound and paint on the inside of my hurricane shutter for the dining room window. I made at least 10 attempts to contact Centex to clean up their mess, without the courtest of any return.

DON'T BUY A CENTEX HOUSE UNLESS YOU WANT MISERY RATHER THAN A QUALITY HOUSE THAT YOU ARE PROUD OF. MAJOR INVESTMENT, MAJOR, NEGLECTED PROBLEMS.

I fully agree with all the postings here. CENTEX/PULTE is ALWAYS indifferent to the consumer. If you have a problem with them, GO IMMEDIATELY TO YOUR COUNTY'S OFFICE OF CONSUMER PROTECTION AND FILE A COMPLAINT!

This puts them on report immediately. If they don't become responsive, the county will start to fine them and you can eventually take CENTEX/PULTE to small claims court. IT WORKED FOR ME!!!

I am writing (again) because I have not been contacted regarding repairs to my home. Bill, the service manager, visited three weeks ago as agreed and witnessed the water-damaged wall and window in my master's bedroom. At that time, he stated that I would receive a contact to arrange repairs. He also witnessed the gaping hole in the wood flooring that comprised the first floor landing of the stairs. He asked that I wait a year while the floor continues to expand (hole grows wider). I feel cheated, disrespected and disregarded. This month is ending, the weather has levied at least 3 additional rainstorms, the wall is actually buckling, yet I've not been contacted. It may be that Pulte/Centex finds my situation amusing, I chronically complain because this home is not built well.

Previously, I also complained about a bass noise that repeatedly reverberates through my bedroom wall most evenings/nights. Since the intercom does not function at all in the third floor bedroom located directly above my master, my thoughts are that the intercom and speakers were not installed correctly. I am subjected to the annoyingly loud noise which comes through the walls, even though the intercom has been turned off since December 2009! It does not function properly and we can't use it. Is it possible that professional home builders incorrectly installed the home intercom system? In each of the 4.5 bathrooms, the shower bars collapsed. I've had to incur the expense of replacing cheap aluminum bath bars. In the master bath, the faucet handles have come apart several times. It is inconceivable that a home builder would intentionally use substandard materials or outdated materials, but as an obviously disrespected and disregarded homeowner, I've come to realize that the facts are present.

I hate this place, it is an absolute mess! I refuse to refer to it as a home. I regret and resent purchasing it, but I deserve to have the repairs completed immediately! I deserve to live in the dwelling that I agreed to purchase. A properly-built home with quality materials. The fact that my complaints are unanswered, ignored or minimized by service personnel add to the misery of living in this poorly constructed, substandard, molded-infected/squeaky floors, cracked-walls/trim, cracked caulking, slow electrical responding place. It is inconceivable that this place actually passed inspection. I am unwilling to wait one year for these repairs and I do not ascribe to the notion that it was "built by humans" (therefore mistakes are inherent). It was built, supposedly, by professional home builders! I have every right to expect a quality product, not a substandard, cheap hunk of crap!

I am ashamed to invite friends, relatives, neighbors and visitors into this place. I am not able to paint walls that are water damaged or reverberate bass music. I am ashamed for visitors to see holes and mold in the wood flooring. I grew up in a home with hardwood flooring. Most of my friends have hardwood flooring in their homes. I own another property that has hardwood flooring, yet 19442 null square is the only place where I've witnessed improperly built stair landings, mold spots and holes. I have never!

I am ashamed of this place. This is the third home that I have owned and I have never experienced these types of problems. I assumed (apparently incorrectly) that purchasing a newly built home would minimize inheriting previous owners' problems, but I am seriously disenchanted and disheartened. This is the worst place that I've ever lived. It's supposed to be new, but it's so poorly constructed that I have nothing by regret. Please repair this place, immediately!

While we love our house and neighborhood built by Centex prior to its buyout by Pulte, we are extremely unhappy with Centex's policies, which allowed their site manager at the time of our build to lie to us on several occasions about what we could expect. We were promised that at our two-year warranty inspection, all nail pops, dents, cracks, etc. would be repaired and then, to ensure complete coverage, the affected walls would be repainted - the walls, not just the areas around the cracks, etc. This was a lie. We were also promised that they'd go through and pick up the garbage off our lot prior to grading. They did not. As a result, not only do we have the expected nails and staples buried in our yard, but plastic bottles, sharp steel bars, broken glass, etc. as well. There were several items we were told would be fixed before we moved in that were not done. At two years, they are finally (hopefully) getting done.

In addition, they built the house next door based on wetland markers rather than the actual property lines, so our neighbors unknowingly put in in-ground sprinklers and landscaping on part of our yard (which they were told by Centex was theirs). Then Centex actually hindered our ability to get it worked out. That's just the tip of the iceberg. My recommendation: go with somebody else. We now have mismatched walls because the drywall repairman's paint was slightly lighter than what was on the walls. We, along with our neighbors, had to pay for independent surveys to get the property line issue resolved because Centex would not provide us with an accurate survey. We've gotten the runaround, strong arming to get out of what we were promised, etc.

The builder for Centex was concern about his personal profit and definitely not with building inhabitable housing. I moved into my home in October 2009. I am ashamed to invite people to visit, the home is so poorly constructed. Getting service and repairs has been a continuous nightmare. It would not surprise me to awaken one night or to arrive home one evening and find the house has collapsed. The construction is the worst imaginable. Here' a copy of my email to DC Metro Warranty Service, the repair company for Centex / Pulte Homes Lansdowne (VA) Townhomes.

"I telephoned on yesterday, Sunday, April 4, 2010 (Easter). While cleaning up, I noticed that water has been leaking from under a window in the master bedroom. The dampness is obvious and the paint is beginning to look as if it is sagging down the wall. I'm appalled! I moved into this brand new property in October 2009l I've lived here for 5 months and there is water damage to a wall in the master bedroom! I also complained recently about the wood flooring on the first landing of my home. The boards are cut too small, so there is a noticeable, gaping hole as one attempts to walk up the steps. The corner strip for the drywall for this same area is cracked, peeling, and pulling away from the wall.

The lights in the family room are delayed. This may be an electrical problem. When I flip the light switch, the lights delay about 2 seconds. The intercom is possessed! It indiscriminately plays bursts of bass noises in the sitting area of my master bedroom. These occur at night mostly, but have occurred during the day as well. I never know when, so I turned the intercom "off" in the master bedroom. The bass still continues, indiscriminately! The walls actually vibrate when this happens.

While walking to the third landing/ 3rd floor, I noticed that greyish/black mold developing in the wooden flooring. During the walk through, the builder, "Mark", admitted that the wood had gotten wet during construction, but assured me that it was not and would not become a problem. Well, mold is alive and growing on the wood floors of my home. In the five months that since I moved in, all of the shower rods have collapsed - four bathrooms.

All of the closet racks have collapsed - five bedrooms. During the walk through, I advised the builder that the plumbing shows in the powder room and that the mirror was neither set in the center of the wall, nor aligned with the faucet. He promised to correct but did not. In the master bathroom, the caulking for the tile has cracked, which raises another concern of mold and waster damage. The faucet for the master sinks came apart because it was not installed securely. I was able to correct that. In the hallway above the kitchen (garage) area, the floor boards creep and seem loose and unsupported.

As previously stated, there are hundreds of nail pops and I cannot walk 8 feet in my home without noticing that the wall trim and crown molding are cracked in every conceivable area from the entrance foyer to the family room, the living room, the dining room, the master bedroom, and the bedrooms. I have requested repairs several times to no avail. My thoughts are that this home is poorly built in every conceivable way. I am grossly unhappy with this Centex-built home. I regret having purchased it. The home is water-damaged. Even if the housing market recovers, I will be liable for the additional expense. The mold is unsafe for my teenager whose sinus condition has worsened since October. We both sneeze constantly. I have been ripped-off!

We closed on our house in February of 2007. We loved the design and the layout, but had a few items we needed fixed before we were fully satisfied. First, the tile in our bathroom was cracked. It eventually had to be replaced 6 times before they actually re-tiled our whole bathroom after putting down a special rubber membrane that should have been there in the beginning. Second, our "upgraded" wood floors were separating and peeling up. It turned out that our "hard wood floor" upgrade was paid for, only to have them put laminate flooring in. Also, the show molding and floors were not in contact with each other, and had to be filled with caulk.

Next was electrical. We had a TV catch fire (3 year old TV) due to constant power surges. Best Buy's warranty did not cover it since it was electrical and our fault! We have the high efficiency lights that "last up to 5 years" burn out in a weeks time frame. We have outlets that work one day, and won't the next. Recently, our A/C went out (remember, we closed in 2007) and the A/C repairman found melted wires and connections in the unit, and it is about to cost us $800 to have it all fixed. He also found frayed wires touching metal in the breaker box. I have told Centex, had someone come check on the electrical to tell me it is fine, but then found out that the original electrical contractors have been "let go" by Centex for shoddy work. After finally telling Centex that I plan to retain a lawyer, did they agree to send someone else to "check" on my problems. I am not mad at the folks on the phone, but I am mad that the company is not backing up it's home and the workmanship they hired.

We have had to pay for the TV to be repaired ($200) and the A/C unit to be repaired ($800). We have had numerous light bulb changes in the past 3 years. Our son developed allergies once we moved in to this house due to the poor condition of the A/C. I have had to miss at least 10 days of work (costing me at least $2,880 in lost wages) in order to be at home for either the initial visit, or the repairs.

We retired in 2009 and moved to Potomac Green six months ago. What a mistake! Pulte and Centex do not build new homes, they just throw them together. We had more service problems in this home in our first month than we had in the homes we lived in over the past 26 years. In short, the quality of our home and the service they provide, stink! If the market was better, we would put a "for sale" sign in the yard and get as far away from Centex and Pulte as possible. Centex/Pulte Homes claim that service is very important to them, yet it took them 17 weeks to respond to our request for warranty service and repairs. They just don't care!

The following is a short list of our problems: 1. Faulty dishwasher and washing machine, 2. Electrical problems, 3. Cracks on walls and ceiling, 4. Caulking - at least 75% of our house was not caulked, 5. Crown Molding - no caulking, cracks, warped wood and poor installation, 6. Faulty ceiling fans and light fixtures, 7. Front door will not close or seal unless it is forced shut, 8. Bathroom hardware improperly installed, 9. Trim work, fit and finish - very poor quality, 10. Painting - sloppy and cheap. All this and we paid an additional $25,000.00 for upgrades! We are tired of the smugness and "we don't care" attitude of Centex/Pulte Homes management regarding the poor quality of our new home construction. Potomac Green is a beautiful community on the outside, but to live in one of the houses built by Centex/Pulte is a nightmare!

I purchased a home from Centex Homes in September of 2005. After we moved-in in October of 2005, all the TV in my home burned out, my hair dryer burned out, my washing machine, too. When I called Centex, the people at customer service were not very helpful and were very rude. They told me to call an electric company, and when I did, they told me the electricity coming in the home was too strong. Centex told me that this was SCE's fault after the roof in my kitchen started dripping water. Again, they tried to deny any responsibility.

I have a huge hole in my upstairs bathroom because supposedly they fixed the problem but it keeps happening over and over again. They promised a park within a year. It has been 6 years and the park is still not completed. They got a loan from the City of Lake Elsinore and we, owners of the homes, ended up paying for it. We tried to get some of the things that were wrong with our home fixed while it was still under warranty, but all they did was lousy repairs and the problems keep recurring, and when the warranty was over, they just washed their hands saying that the warranty had expired.

I purchased a new construction condo in June of 2008. On 2/25/10, I noticed something I picked up from the floor of the second bedroom (I use it as a home office) was dripping wet. I felt around and found a lot of water all along two walls. In one half of the room the carpet was so saturated, I heard loud squishing when I stepped there. I looked along one wall and found water was streaming down. The leak was apparently coming from the roof. Since the room shares a wall with the Master BR, I checked in there and noted water had seeped almost the entire length of one wall. I immediately called the warranty office and left a voice mail. The young woman in the office, Lori **, couldn't understand why I was upset, even though this was the third separate leak within five months. The others had been in the laundry room and the living room.

I told Ms. Lori there had to be a major problem for there to be so many leaks in such a short time in a new home. I said either the building materials were substandard or the construction was. Ms. Lori said the builder was in the area and she would send him to see "if the problem was covered under the warranty". I advised her I hadn't been on the roof poking holes in it. The builder saw the large amount of water and said they would make arrangements for someone to come extract as much of the water as possible.

Water went the length of the room into the closet. The person who extracted the water had to pull up the carpet in the office and in a corner of the BR. He left two large fans running to dry out the rooms, and told me the leak was so severe. Moisture Ms. Lori had said workers would come the following Tuesday to begin repair work.

Each day the smell of moisture was in the air in my home and there were large amounts of condensation on the windows in the office. The next Tuesday the water extraction man returned and agreed with me that the walls and concrete were still extremely damp; too damp for him to remove the fans as he'd planned. He stated again at least one wall was going to have to be torn out and replaced. He told me to keep the fans running as much as possible. At 3:45 pm that day, I called the warranty office and left another voice mail stating I thought some workers were supposed to come.

I'd taken the afternoon off from work for that reason. I asked for someone to call me back. Five days have passed and I have not received the courtesy of a return phone call. This evening there was some rain mixed with snow and when I was at my desk I thought I heard a dripping sound. As I write this water is again dripping and streaming down the wall and a large puddle is beginning to form. Since Centex didn't build my home correctly in the first place I certainly don't have any confidence in the company doing repairs properly.

We bought our home from Centex November 2007. In August 2008, we notified Centex that the hardwood floors were turning brown in the entire house (not just one area). They pulled up the floors and they were covered with mold. They placed a dehumidifier in the house to dry out the concrete which showed reading from 80-100 % saturation. They wanted to immediately just replace the floors and my husband told them to wait to see if the moisture returned. They were all guessing what the cause of the problem was.

They eventually took some core samples of the concrete to see if the moisture barrier was in place (it was in place). They allowed us to stay in the house during this time. They sprayed a mold inhibitor on the areas and told us we would be fine in the house. The entire family was getting sick at this point. My husband had to be put on an inhaler due to heaviness in his chest area and antibiotics for a sinus infection. My daughter had sinus problems and severe headaches. Both who are and have been treated for years with allergies to mold. I made a point to tell Centex this and again they said we would be okay in the house.

I started doing some research and discovered that we should not be in the house. We called a mold company and he stated we needed to get out of the house until it was cleaned. The mold company came over and did mold testing. We hired an attorney and told Centex. We then decided to get there company to do mold testing. Centex also agreed to test when I told them we were moving out the house because we were getting sick from the mold. Jamie W. called me on my cell phone and asked me why I thought we had a mold problem. I will add pictures at the end of document to show you what it looked like. Both tests were done on the same day; one in the AM and one in the PM. We called them to ask what the results were and we were told that everything was fine and we had no mold problems.

Our attorney then furnished Centex with our results and they agreed to mold remediation, which they paid for the work to be done. Our floors were replaced and a sealant was put on the slab. We still did not have an answer as to why we had the moisture problem. We asked Centex if they would give us, in writing, a letter stating they would be responsible for any future damages related to moisture problems from the slab for the next 10 years. They would not agree to this and this is why we hired an attorney to handle our case because it was becoming more than we could handle. We pushed to get an engineer to evaluate our home. Centex told us they were going to get someone from out of state that had experience in slabs and that it would take a couple of weeks.

The engineer came out to our house. We were unaware of this visit. We were staying at a hotel while they were doing work (6 weeks). They told him the least amount as possible. He was not aware of the concrete issues because there is no mention of it in his report and the person they hired was local. We were not satisfied by the report because they said our gutter and landscaping was contributing to the moisture problem. We hired an engineer and he asked what had been done to the house. We told him about core samples were taken but, Centex said they were fine. He requested the results and that was when we found out the concrete was the reason for our mold/water intrusion in our home. There were three samples taken and only one meet code.

The engineer states that around the house and in the garage there is a white chalky substance. He states that this is a sign of high moisture content in the concrete. Centex has placed French drains around the house and we added some extender to the gutter system and removed landscaping boarder (as they recommended) so water would not be trapped. With all this done, the concrete still has a moisture reading of 60-80%. The only way to correct this problem is to build another house and is the reason we want Centex to buy the house back from us and reimburse us for all our expenses. We are now $75,000.00 in debt due to fighting Centex to do the right thing.

We recently had the house tested again and the mold is back again, not at the levels it was initially, but it will only be a matter of time before it gets to those same levels. The slab was not sealed in between the wall and cabinets. He said it may take longer before we see visible signs of mold. We only have a few areas where we can see the mold.

The concrete is bad and they should be responsible to fix it and the only way to do that is to buy the house back or build us another one. It is there job to oversee their contractors. We are now in debt an additional $75,000 fighting them on this problem. Centex is countersuing the concrete company for damages. To me that is admission to quilt. Why can't Centex back up their product? I bought the house from Centex, not the Concrete Company. Consumers need to be aware how Centex backs up their work!

Bait and switch and this is not the first time! This is a community in McKinney, TX "Cambridge". Centex started building upper end homes starting at a certain price point, the base options for the interior and exterior where of a higher quality. Why not right? We were paying for it. Isn't that what you do when you build in a community... when you get to that point in your life that you can afford a little more. Well for the first 10 or so buyers, that is exactly what they got, no problems!

Guess what happens next? They changed the product, lower the base options on the interior and changed how the homes were constructed which included a change to the architectural design of the exterior. Ok, we could handle that. Down turn in the economy right? Need a little help moving homes in the community. Yea! It went from bad to worse! The base went lower, the homes got uglier and the values went down by $100K for the same size house! Well, the issue is Centex has done this before.

They are trying to use the economy as an excuse. What was it before? They seem to have a bad habit of this. We know of at least 3 neighbor hoods in the nearby area they did it too before the economy ever went bad. We also have internal builder contacts that say Centex does this all the time. Buyers be ware! Loss in values, appreciation beyond economic climate.

I dealt with a Real Estate Company representing Centex. I just noticed concrete sealing placed over two tiles on a section of my roof. I had a limited warranty with a Home Warranty Company (Choice Home Warranty). They sent a rep from A-1 realty. Now, Choice Home Warranty will not authorize the repair of the sealant. They said that the home was built in 2008 and that it was Centex's problem. I tried contacting the builder and found that Pulte Homes has bought Centex. I have been unable to reach Pulte Homes. I don't know what to do.

Centex/Pulte Homes is building our home in Lutz S neighborhood. We hired an inspector and found them out of compliance with FL Building Code R703.6.1. It relates back to the ASTM code which requires casing bead or other suitable means on wood frame (in our case 2nd story construction). That will prevent water intrusion and it is quick fix!

Centex/Pulte states that they do not do this in any of their homes. Our inspector claims that they are not even compliance with "other suitable means". They are forcing us to close. I believe they do not comply at all in all of their construction and are strong arming us. I know this is just not our home either. Add this to the 2nd story leak, structural wall out of square and repeat inspection items that were not handled.

I know it late, but I bought a house in 2002 built by Centex. With multiple issues existing, they just stopped taking my calls for repair and told me to take it up with my HOA. Now I was left with a raised concrete floor in the garage, windows with extreme air and water leaks (They said there were no leaks.), unsafe building where stairs and heating vents were covered with carpet instead of being finished, and basic insulation issues.

I paid for certain designs that were pulled and was told I can finished them myself and mismatched windows in my home (Back windows don't match the front design.), Also, I have poor appliances, water leaking from furnace coming from the second story roof, and crooked garage opening that causes the door to stick (and now broke, so I can't use it for anything but storage). I'm ticked still and can go on and on after being here! It was the first house built. Why wasn't I given better treatment!

We have owened our Centex Inverness home for almost 3 years now and have been having leaks in the roof. Looks like around pipe vents and possible nail holes in the shingles. They refuse to come and fix these, as they claim the two year warranty is over and the roof does not fall under structural problems. Many in our neighborhood have had similar problems. We also have had underpowered furnaces installed intially, which Centex had to switch out inevitably and freezing pipes in the master bedroom bathroom, due to design flaws. Stay as far away from building a home with Centex as you possibly can.

My home had numerous defects including 2 roof leaks, mold in the basement due to several causes, improperly installed water heater that resulted in flooding, improperly installed condensation drain in attic that leaked, bathroom plumbing problems, improper bathroom tile installation etc. After the fact, I paid a fortune to professionals trying to work with Centex to resolves issues. Centex failed to do repairs listed on final walkthrough including providing the upgraded dishwasher that our contract called for and that we paid extra for.

We spent a fortune thinking Centex was dealing in good faith with us but what they were doing was misleading to avoid statute of limitations with Dept. of Professional regulation. These people suck beyond belief. They do not deserve your hard earned dollar. Avoid dealing with Centex at all cost. They have no respect for you as a customer - they are only in it for themselves.

I bought a house that was built by Centex thinking the were a reputable home builder. I am a proud owner of the biggest piece of s**t I have ever seen. Do yourself a favor and never - I mean never buy anything produced by these thieves.

Centex sent a Drywall contractor to our home for our Gold Services.This service included re-caulking and fixing of nail pops and ceiling cracks.

The contractor scratched our Stainless Steel refrigerator with his ladder. I immediately called upon Centex. They said they could see how either his ladder or a tool on his belt scratched our refrigerator. They told me to officially put in a request with warranty dept so they can get a work order to have this damage fixed or replaced. I did that with warranty and have not heard back from them. I have now sent 3 different requests for them to come and remediate this problem and still they ignore me. I haven't even lived in my "Centex" home a year.

I am now forced to go to an attorney.

Customer Service is awful. I will never buy a Centex home again. I can't wait to sell this house .

The quality of my new homes is sub parr. I have built seven homes in my lifetime. Now that I have built my retirement home in a Dell Webb Community called Potomac Green, the superintendent has allowed the subcontractors to build a sub parr house. We had to replce three toilets because they were defective. I do not know how Centex was able to obtain an occupancy permit with non working toilets. Now I found that my out door power outlets do not work. I am amazed at the continuing poor quality of workmenship that shows up daily. I hope that Pulte will fix the poor workmenship with all of the homes built by Centex in the Dell Web Community.

I have had several issues over the past 5 years and some have been fixed and some havn't. My house is out of warranty now and I simply called CENTEX to ask about the manufacturer of a window that is defective. I've been calling for 6 months and nobody will help me. They keep telling me on the phone that my warranty is out and there is nothing they can do. I don't want them to fix it, I just need the name of the window. This company should not be doing business anywhere, even building cardboard boxes for the homeless.

I closed on my house in 2002. The plumber just left my home. The vinyl flooring has turned blacked around the master bathroom toilet. The plumber pulled up the old toilet and stated an illegal toilet flange was installed. The plumber stated these flange are against the law in the State of Texas. The water is splashing up from the bottom of the toilet and has caused mold or mildew under the toilet and floor. The plumber stated the floor should be dug up and the pipe turned and done correctly.

The plumber stated usually the inspector's do not see this because the toilets are in place when they come out to inspect and sign off on shabby work. This is definitely a Centex error. I also had the nails popping through the ceiling in every room. Centex stated they would stop but seven years later the nails pops are still popping.

I had a roof leak due to nails poping up out of shingles and around the attic vents. Inside the house the ceiling in the family room is damaged because of the roof leak. Mold is starting to grow inside and will soon produce a health hazard. I reported it to my insurance company and they informed me that this is a warranty issue.

As a result, it will cost me $5K or more to repair damages caused by poor craftmanship because of the limited warranty being offered by this company. This house is less than 5 years old and the warranty only cover a two year period. Tell me what damage is going to happen to a two year old house?

My husband and I bought a new Fox and Jacobs home back in March of 2005. When you purchase a Fox and Jacobs home, they require you to go through their lender, which at that time was Centex. The first year was fine. Our house payment was about $1139.00 a month. Then, a year later, after we had just come home from the hospital with a new baby girl and $4,000.00 in medical bills, we got a letter in the mail saying that there was a $5,000.00 shortage in the escrow, and that starting the following month, our house payment would be going up over $800.00 a month, to nearly $2000.00. This was just ludicrous.

It turned out that since the house was a new house, Centex mortgage based our tax payments on the appraisal from the previous year, which was unimproved land. there was no house on the land at the time. I really feel that they did this on purpose just to get us in the house, and whatever happened after that was our problem. They kept assuring us that we could afford this house, no problem. Well, so we re-financed, because we had no choice. Who has an extra $800 laying around?

Now we are stuck in an ARM. We have tried to re-finance several times over the last couple of years to get a fixed, but now our debt to income ratio is too high, and nobody will help us. Even so, the house payment still went up over $400 a month to nearly $1,600.00. Since then, (March of 2006) We have been struggling to make ends meet. We have kids, so I did some babysitting for a while, and then I did finally get a job, but then I got laid off in January of 2009. We have become House Poor and have had to file for bankruptcy. Our credit is completely shot, so even if we sold the house, we probably would not be able to buy another, so we are stuck.The house is all we have.

We have had to borrow money to make ends meet. Our credit is completely shot. For the past three years, we have had to deal with stress and anxiety of trying to figure out how to make ends meet. We never have money to go on any kind of vacation, do anything fun, eat out, or even go see a movie, unless it is a $1.50 movie. We have no money available for emergencies or unexpected necessary expenses. We finally filed for bankruptcy, but even after that discharges, things are still going to be difficult.

At a recent homeowner's meeting they asked if I was out on a witch-hunt, well I am know b/c all they did was lie to us that trusted their products.

I purchased a home from centex and I cant believe ow terrible the work is. Insulation problems leaks everywhere, it is not enough room for me to write. Their work is terrible.

Leaks they left pipes clogged up and now I have leaks everywhere.I do not know how to go about this.

The remminants from hurricane Ike came through ST. Louis on September 14. I went in our garage and noticed that it was literally pouring on top of our cars. I left several messages for our warranty manager and finally got somone to call me back. Someone did finally come out to look at our home and we were given the total runaround and told that it was leaking because we hadn't been doing our caulking like we were supposed to (our home is only 2 1/2 years old). They said they would send someone out to caulk for us but that the ruined drywall would be our responsibility to replace if we wanted to.

We then noticed mold growing in our garage (under our 4 year old's bedroom) so we were advised to have an outside company come in to see what they thought the problem was. They found the problem and wrote it up for us. We took this to Jones/Centex and they are saying the other company is wrong. They said they would send an infrared company out to see if they could find the problem and they also said they would fix the drywall. The company came out on december 10 and said Jones should provide us the report by December 12.

Not only have they not fixed the drywall with the mold, they have not provided us the report as of December 23 or told us how they are planning to fix the problem. We cannot reach anyone and cannot get anyone to call us back. We have had nothing but problems with this builder from the beginning. We have had lots of little things go wrong that they have had to come fix such as our island counter top peeling (the first month), tons of nail pops, scratched marble and now we have a HUGE crack in our basement foundation. We would NEVER build another home with this builder.

From the beginning we have never been shown any kind of customer service. Several of our neighbors are also having major issues with their homes and can get no response out of the builder.

Cold draft is also coming in this winter causing our heating bills to escalate.

wood floor water damage and cold draft coming in causing higher heating bills.

I live in the Sullivan Ranch Community of Centex Homes. When I bought my home the community was going to have an Equine Center just out side the from gates. NOW that Centex sold close to 200 of the 600 lot in the community the equine center is no longer part of the sales. The only reson I moved in to Sullivan Ranch was to have my horses close to me.

The front of the community has pasture areas fenced off and ready for horses but Centex is trying to change the use for the land. You see the property is zoned for a equine center and the money WAS set aside for it (according to paper work from when I moved in.) So what happen to the cash. Did some big wig get a Christmas Bonus? I could have taken my $400,000. and bought property with in one mile and keep my horses with me. Good Luck to anyone who is buying a home from Centex. I hope you get what you paid for.

I live in the Sullivan Ranch Community of Centex Homes. When I bought my home the community was going to have an Equine Center just out side the from gates. NOW that Centex sold close to 200 of the 600 lot in the community the equine center is no longer part of the sales. The only reson I moved in to Sullivan Ranch was to have my horses close to me. The front of the community has pasture areas fenced off and ready for horses but Centex is trying to change the use for the land. You see the property is zoned for a equine center and the money WAS set aside for it. ( according to paper work from when I moved in.) So what happen to the cash. Did some big wig get a Christmas Bonus? I could have taken my $400,000. and bought property with in one mile and keep my horses with me. Good Luck to anyone who is buying a home from Centex. I hope you get what you paid for.

Based on my experience, I happened to know Centex Home Houston is not a responsible company. I would not deal with them again, Also I recommend home buyers to be careful about their bad quality. 1) they used a bad or cheap materials to build your property. The property I bought is a new home. but a few months later. The door, frames and wall got cracked, 2) Air conditioner system is not working strongly. I asked the third-party to check it out, They certified that it is the cheapest unit they put on every property.

3), Garage door has no openner. they said the people in charge of my property is not working there any more, What she promised me about opener installation is not effective. 4), There are many problems such as water tank, leaking and so on Please be careful. They promise you today, tomorrow they won't commit to it. There are lots of options for builders. Please don't jump into their trap or you will never get out of it .

Kelly of Taylor MI (10/13/08)I purchased a new condo in 8/2006 from Centex homes. It was in a new condo construction and at the time only 3 of 17 buildings were up. The community was going to be beautiful. Since this time, they have pulled out of the state of Michigan and are leaving it with only 5 buildings scattered all over the place. The value of these condos have dropped considerably! This place looks horrible. I will never be able to sell this place because of it never being finished. In February of 2007, a fire sprinkler pipe froze in the garage that ran through the foyer and set off the sprinkler system.

The fire department was dispatched and water was everywhere. The temperatures were below zero, it was 8pm. I called Centex's emergency line and could not get anyone to come out to turn the water off. The fire department would not leave, I actually eneded up speaking to 3 people taking several hours before the fire department shut off the water. The fire chief spoke to the field manager and advised him that he needed to get out tot he site to let the other residents know that there was no fire suppression system in the building. He never showed up at all. There was a huge mess in my garage, foyer, stairwell area, etc, that needed to be repaired that took weeks.

It was not done very well either. Then the exact same thing happened exactly one year later in Febuary of 2008 in the same pipe, although this time the pipe broke all the way into my neighbors condo also. Her condo was flooded. This happened during the day while we were at work. It affected 3 condos. This was major damage, walls, carpeting, cabinets, ceilings, you name it. It took a very long time to repair the damage from this. The same pipe line broke again. One of the guys working on it said they used cheap pipe and cheap insulation. I am so afraid it will happen again this winter. So with the water damage 2 years in a row and the complex UNFINISHED I am throwing away my hard earned money every single month. I have negative equity because of the faulty workmanship and because they did not finish construction of the complex. The buildings are scattered. There are only 5 building in our complex. The map on our community site online is incorrect. They are not building anymore buildings. It looks horrible.

The biggest problem has been regarding leaks in my basement, getting someone to act, getting them to show up, getting them to fix it, again and again, has been a constant battle for 10 months (since purchase). The house has been excavated at various points 9 times now because they only want to patch fix the problem which leads only to it becoming worse. The drywall inside had probably close to 1000 nail popouts resulting in a team of 5 spending an entire week fixing and repainting.

I was the first to move into the neighborhood and so I'm furthest along in getting things fixed, I dread the long road ahead for my neighbors, I've heard from 5 so far that also have leakage problems and nail popouts. I could list dozens of other items, and I wonder if a day will ever come that I don't have warranty requests in. Stay away from a Centex home!

My wife who works from home has to sacrifice hours of her time each week dealing with Centex. We have no faith in our basement staying dry. Is our home going to be sellable?

I call concerning my roof warranty and they took over 2 1/2 to get back to me. Left a message on the voicemail and Angela contacted me back and told me the warranty guy will give me a call to setup a meeting, but no call so the roof was still leaking badly and I call back and left a message stating the hole in my roof will not fix itself and Angela called me back and told me Andrew is on vaction and will contact me when he gets back; this has been 3 weeks now, when I finally got hold of Andrew he came to my home an access the problem and will get back to me,

well another 2 weeks later some guy came to the house and told my wife that he did not bring enough supplies and left. so I talk to the manager (Mr. Moore) and he told me that they will not be warranting my roof because a third party attempted to stop the leak. He said since I myself when up on the roof and put some tar to stop the leak
I became the third party, I am the home owner and there was no repair that was done the whole entire side of the roof is bad because it was leaking since day one and gotten so bad that it start coming thru the kitchen for some one to notice.

So I was told that they will not warranty my roof because I attempted to put some roof sealer to stop the leak so no mold will be growing in the attic and get my kids sick
the roof is damaged causing my attic to be damaged and wet and the roof of my kitchen

Centex knowingingly sold my husband and I a home that they knew had a sinkhole under it because Centex had problems with the sinkhole caving in as they were building the home; Centex put a bandaid repair on it and sold it to us without any disclosure; They then told us that the sinkhole was an act of God & refused to fix anything months after we bought it... Their is the crime and then the covorup..

Centex has spent 100% of their time showing their bad faith by trying to obstruct justice & prevent us from getting any compensation; The sinkhole has so far cost well over 150k in repairs. Centex has not spent a penny on us in warranty work; They said the sinkhole voided the warranty;

OUR lifesavings is gone plus we owe tens of thousands in expert witness fees...Centex would spend 200,000 dollars fighting than repairing and honoring their warranty...These people are 100% corrupt!

My wife and I were moving from Phoenix,AZ to Charleston, SC for work related reasons. We decided to go with a new build with Centex homes located in the Carolina Bay Essex community and placed a $10,000.00 down Earnest money payment to hold the home until closing. Approximately 3 weeks prior to closing, the home was struck by lightning and a fire ensued causing structural damage to the home as well as destroying the main electrical, gas and sewer drainage systems to the home. I personally reviewed the damage and was told that our closing would be pushed back another 4 weeks than anticipated for all the repairs. My wife and I told Centex that we did not want to proceed with purchasing of this home because it now is refurbished and not new as in the agreement made between the two parties.

They informed us that this IS a new home because they would make the necessary repairs to bring it up to standard. However, this does not make the home new because there has been damage to the home that has to be disclosed at resale to any potential buyer. The contract with Centex states allows them to make necessary repairs if damage has been incurred. They did not agree with this reasoning and have held our earnest money. Our position is that Centex has promised a product that they cannot deliver, even though this is act of God. We cannot in proceed because we would never be looking to buy a home that has had fire and electrical damage in the first place and they are try to force that upon us now.$10,000.00 lost in earnest money to Centex Homes

The colors listed throughout the contract are not accurate. This included the grout colors, the interior color, the exterior color and the hardy plank colors. The painters that Centex has sent out have had to take samples from our home and color match it at a hardware store. My question is why would they give us a fake contract instead of given us the correct colors?

Now they they had taken the hardyplank from our home, they did not seal it back correctly when they attached it back to the house. THe painters had to paint the hardy plank and they did such a sloppy job that they ended up painting the water splash guards and they are not supposed to be the same color as the hardy plank. When they sent someone to correct the grout issue we are still having, they sent someone who does not speak English so he was not able to communicate with me effectively and the colors still do not match the rest of the kitchen floor.

This is my 2nd Centex Home but it will be my last. I am very disappointed in the company and I will never promote this company to ANYONE!!!!! EVER!!!!!

Long store short, I along with several of my neighbors who purchased brand new homes from Centex Homes in California between July of 2007 and October of 2007 have discovered that Centex along with its many subsidiaries (mortgage and appraisal companies) defrauded its customers out of hundreds of thousands of dollars by not fully disclosing information that would have helped its customers make an informed decision. While this may seem isolated, as the largest home builder in the US, Centex undoubtedly caused harm to many more Americans who purchased homes from them and contributed to the real estate market meltdown by artificially keeping home prices high. Several hundred thousand dollars lost per homeowner.

Centex sold us a brand new home August 2007, knowling that I have severe foundation cracking and that there is no reenforcement in our monolithic slab. They put caulking in and put floors down trying to mask the problem so I would not know, which I am told is fair and deceitful trade practice. Basically they sold me a subpar home, which I would like action taken because they knowling sold me this home knowing this was an issue to begin with. Now I have had numerous engineers telling me that the foundation can not be properly fixed with the home on it. They also forgotto put control joints in which would have possibly helped for my home to get worse. As of now my home is still in movement.

Physical damage is severe cracking throughout the home, no reforcement in slab etc... Economic consequences is out of pocket expenses I have spent on engineers, geotechnical engineers, and forensic engineers, not to mention legal fees

I strongly feel that I was treated unfairly by the Reno NV Centex Homes Sales Manager, Brad Brown. On January 11th, 2008 I purchased a Centex Home in Reno for $271,990.00. The sales representative, Sharon Davis, had me sign the contract without actually showing me the lot. I was under the impression that I was getting a standard lot like all the others on that street. A few months later I found out that the utilities companies placed a total of 5 various utility boxes right on my houses front yard. I got especially upset about these boxes because all other houses on that street ended up with no more than two.

My house was one of the more expensive houses on that street, yet I ended up being stuck with the most utility boxes in my already small front yard. This was clearly unfair and I asked Centex for some sort of compensation. Since no one explained to me before that that lot was going to have extra utility boxes, I felt I deserved either a price reduction on the house or some free upgrades. The sales manager, Brad Brown, ended up being very uncooperative and refused to give me any compensation. I happen to be a veteran of the United States Army and I feel was unfairly treated by the Centex Homes and Mr. Brown. I was planning on financing my house using my VA loan, but Mr. Browns attitude forced me to simply walk away from that house all together

I lost $450 that I put toward home upgrades and valuable time

I had been looking at a home to purchase in the Hartely Village section of Charter Colony subdivision, located in Midlothian, VA. The home was a spec home (Addington floor plan) built by Centex, and was a very nice home on a cul-de-sac. The home was backed up next to a very busy interstate however (Rt. 288) and I was concerned that the house was priced too high and wouldn't resell easily if it become necesary for us to move. Centex had the home on the market for a while and came to the realization that the home was probably priced to high and; therefore, decided to drop the selling price of the home significantly. My realtor that I had been working with got wind of the price reduction and called me on 2/9/08 at approx. 11:30am. I told her that I was extremely interested and could meet her at 1:30pm, so she in turn called Melissa from Centex to share this information. Melissa shared with my realtor that the home was first come first serve, but that she wasn't available until 4:30 pm to meet and sign a contract. Come to find out that Melissa was indeed available earlier, and she wrote a contract on the home to another buyer at approx. 2pm.

My family and I missed out on a home we were interested in buying because the Centex sales agent did not want the ultimate buyer of the home to be represented by a real estate agent in my opinion. She purposely, and unethically, deceived us into thinking she would not be available until a later point in time so that she could sell the house to another buyer who was not represented by a realtor. She then tried to sell me a similar home of obviously lesser value for $80k more, knowing full well that I wanted the other home. I find this type of behavior by a money hungry home builder's agent to be deplorable and I would hope that Centex does not condone these type of under-handed ethics.

I am writing to you because I along with the rest of many community members have been wronged by Centex Homes in Jacksonville. After waiting a year for our home to be built and moving from NJ, Centex decided to reveal information they willingly withheld from us. On our way to Jacksonville from NJ on August 3rd, 2006 at about 5:45 p.m., I received a call from Centex saying there was a road proposed that would directly impact our house and would possibly have to be torn down.

The next morning was our closing and they offered us to think about it over the weekend.

Unfortunately Centex deliberately put us in the situation that we had no way out and had to close on August 4th, 2006. They were fully aware that we had just sold our home (July 31,2006), our moving truck was on its way from NJ, our children were supposed to start school that day, and my husband works for a company that works from home and he could not ask for a month or two off until we found an apartment to live in. They claimed they had just received the 'proposed road information', but we have found out that they knew since 2004, when that information was made available to them.

A week after our closing they repeated the same deceptive practice of letting our neighbors know about the proposed road, the day before closing. Turns out they did that to various people after us and they repeated the same lie and told them the day before closing. I never knew that a big company like Centex could do this to people. Buying a home was important to all of us and we were all greatly deceived. We live in Cypress Trace, Single family homes. They want the city to help us, but they are not willing to fix their wrong. I have asked that our money be returned and we will gladly give them back the home, but they wash their hands of their mess and leave it up to the city.

They knew that if they revealed the information sooner than the day before closing, most people would not have purchased the properties. They waited for the most desperate hour for the families and then they wouldn't have much of a choice but to close. They planned this out very carefully. I am sure some of the people that backed out of closing, were the investors, which could back out easily. I hope no one has to go through this again.

We have not been able to enjoy the home we spent 415,000 to buy. They deceived us into the purchase. We can't even sell the home if the road does go up. I wish they had been honest when we would have chosen not to purchase the property. We uprooted our family to have our dream home and it has turned into a nightmare. I hope no one has to go through this again.

I went throught the Lending Tree website to request bids to refinance my home. Centex Home Equity responded via e mail and I received a call from a gentlemen named Paul Wright at the New Berlin, WI branch office. I gave Mr. Wright all of the information pertinent to my application for a loan. I faxed him my W-2's for the last two years, my last appraisal which was done 2 years ago when I purchased my home, I even faxed hom a copy of a Promissory note I have with a non profit organization for a 15,000.00 federal loan I was granted this Summer. He ran my credit report and asked me a million questions all of which I answered clearly and honestly. He assured me he saw absolutely no reason I couldn't get a loan.

He then said they needed an appraisal done and it would be at my expense. Before I spent 350.00 for this I wanted to be sure I was realyy going to get the loan so I asked him are you pretty darn sure I will get the loan? Do you see any reason I wouldn't get the loan? He kept telling me there would be no problem. I paid the appraisers they contracted $350.00 in the form of a bank money order at their request.

Three days after the appraisal I got a call from the loan specialist at Centex Home Equity saying that my home did not appraise as high as they needed for it to in order to get the loan. I didn't even know this was an issue, he never said it would be. I called the Centex Corporate office to complain and to ask for my money back. They tried to pass it off on the appraisal company. I called the appraisal company and they said they did their job and Centex should not have asked them to do an appraisal and that they should have known they couldn't help me prior to having the appraisal done.