Zillow.com

I have been speaking with mortgage brokers about refinancing my investment home in Pasadena, MD. They won't even talk to me because of erroneous values that Zillow has placed on my home. The value posted today is a full $120,000 less than it was 3 months ago, and completely out of range with the rest of the neighborhood's home values. For example, a home 2 doors down from mine is currently listed at $403,000. Three months ago, it was valued at over $800,000. Zillow is preventing me from getting my mortgage refinanced, and some action needs to be taken against them. Thank you.

This is for my 75 year old mother who doesn't know what to do. When her neighbor's house was listed for sale, Zillow.com notified my mother that her house was for sale and all the information which had been correct for her address at **** Lakeview Drive, Mentor, OH was deleted and replaced with the information for **** Lakeview Dr. (which was the house for sale). My mother was shocked to be notified by email that her house was for sale and then I checked zillow.com and all her information was gone and the information plus a picture of *** Lakeview Drive was on her **** Lakeview Drive address in zillow.

I called Dee ****, Howard Hannah Real Estate who listed **** Lakeview and she said she would contact zillow. Nothing happened. I went to the zillow site and typed the problem in an area on zillow which they said is monitored. I could not find an email or phone for zillow on their web site. My mother had me type a letter with the problem to Zillow and we mailed it certified mail. It was signed for on 3/8/11 by a zillow rep. This is now April 3 and we have not heard a thing. We can't get zillow to respond at all. My poor mother keeps getting messages her house is for sale and it is upsetting her greatly. Before *** Lakeview was listed for sale, her information was correct on zillow.