|
|
Kenny of Reedsville WV (09/12/08)
This duet washer had a paddle come out of the tub. When this happens it leaves some sharp edges exposed from the attachment points for the paddle. When I examined the paddle that came out I noticed a place for a screw that never had one installed. After a little research I found out Whirlpool does not install these screws in the paddles. They just snap them in with the clips in the drum.
Whne the paddle or paddles come out of the drum will washing the sharp edges will shred up the items you are washing. Diane of Bellingham, WA September 12, 2008
Diane of Bellingham WA (09/12/08)
In 2002 I purchased a Whirpool Calypso washing machine. I liked that it was a top loader because at the time I was having some low back difficulties and didn't want to do a lot of bending to get clothes in and out of the washer. Almost immediately, I noticed that the washer would slide around the laundry room during use. I called Sears and then someone out who said the machine was perfectly level and nothing was wrong. I was told it should settle eventually.
About 6 months later when I got sick of pushing it back in place all the time which hurt my back, I called again. The Sears guy again told me nothing was wrong - everything was level. Once the washer was a year old and I called they told me there would be a charge for them to come out and I wasn't about to pay for someone to tell me nothing was wrong again. Eventually, the washer moved less and less. The spin cycle on this machine was so rough that when you sat on the toilet in the guest bathroom next to the laundry room you had to hold on due to the vibration!
Recently, the circut board failed - and although that's supposed to be under a 5 year warranty, the part that makes it work, for some inexplicable reason is not and they wanted about 500 to repair it. I told the repair man to go away because it wasn't worth it. When the old washer was removed to place the new one, I discovered why the Calypso stopped sliding across the floor over the years. It had completely torn up my nice flooring and dug into the wood underneath. I'm told that both will have to be torn out and replaced.
I called Whirlpool and was told that this is my fault because I did not periodically move the washer to check the floor underneath. I told the guy that this was the most ridiculous thing I've ever heard. I'm 5'3 and about 110 lbs. I can't move a washer. The 2 men who moved it into my house used special equipment to move it in. Does he really think I'm going to do this? I don't know anyone who moves their own washing machine. He acted like everyone does this on a regular basis. I've had quite a few washers and never has this happened. I feel that I took all the right steps, relied on the expert opinion of the Sears repairman who came out twice and told me that there was nothing wrong and the machine would settle down eventually. Well, it sure did - right into my floor.
Damage to my floor and the supporting wood under the floor - see above. The damage is at the back part of where the washing machine would stand and not the front. It must have been the feet that constantly rubbed into the flooring and eventually dug themselves in. Julie of Lake Benton, MN September 10, 2008
Julie of Lake Benton MN (09/10/08)
My Whirlpool Duet washing machine has a terrible odor and I have to leave the door open all the time just to get some fresh air inside so my clothes don't smell mildewy. Now the machine is flashing an FH and stops working midway thru the cycle... I love the concept of this machine but it has not been the best operating machine!
It has ruined clothes and towels due to a smell that won't come out. Arlene of Crowley, LA September 3, 2008
Arlene of Crowley LA (09/03/08)
I have just spent over an hour reading complaints very similar to mine about the Whirlpool Cabrio washer (top load) and dryer. My husband surprised me with this VERY EXPENSIVE set after my 22 year old Kenmore washer stopped working. At first I was very excited because I could wash such big loads. When I noticed that my clothes were not that clean and clean towels smelled bad, I used the clean only cycle with bleach and reduced the amount of clothes in the loads. This did not help and the towels, wash cloths and dish towels still smell musty when you re-wet them. It is so annoying to step out of the shower and bring a dirty smelling towel to your face.
Also, if I do not pre-treat every little spot, it does not come out. I have to send my kids' sports clothes to my mom to wash because it will not even touch grass or dirt stains, pre-treated or not. The dryer does not dry well - it krinkles up pants legs and shirt sleeves get all tangled up. I also had a problem with leakage from the washer when it was new, but my husband fixed it without having to call a repairman, thank God, because a friend of mine did and she is still waiting for the part, after FOUR weeks. I will NEVER buy another Whirlpool product and I tell everyone I know [how bad] my Whirlpool Cabrio washer and dryer are.
Sean of Nashville, TN August 20, 2008
Sean of Nashville TN (08/20/08)
Duet Fron Load washer control boards went out 2 weeks after warranty ended. They agreed to pay for parts, but not service, provided by A&E. It has now been 6 weeks and 3 appointments and washer is still not running (When delivered, flow meter went out and had to be repaired)
I have missed three days of work and spent countless hours on the phone dealing with CSR's Manish of Ghaziabad, OTHER August 20, 2008
Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.
|
|
|
MOST-VIEWED PAGES
|
|
NEW COMPLAINTS
- Etsy.com
- Fashion Bug
- Shoprite
- US Loan Assistance Center
- Tavern On The Green, New York, NY
- All American Chrysler Jeep Dodge, Midland, TX
- Atlantic Auto Mall, West Islip, NY
- Route 280 Auto Group, Orange, NJ
- Classic Ford of Columbia, Columbia, SC
- Vanderstyne Toyota, Rochester, NY
|
|
|
Print This 
Email This
