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Whirlpool Refrigerators |
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Scott of La Center, KY June 11, 2009 After 1 year, the small plastic piece holding the pin for the ice dispenser door broke. This happened 1 week after warranty expiration. The piece was broke sooner, but finally came off. This is poor quality for something so important. Other than the freezer is thawing because the flap is open and cool air is escaping from the unit. SANJEEV of New Delhi, India June 28, 2009 have purchased Whirlpool Refrigeretor on 8th June 2008 & exactly after completing 1 year's warranty, on 15th June, the cooling gas of refrigrator got finished. Have longe a complaint in customercare, they have given estimate for about Rs. 1500-2000 which includes gas refil, filter change & labour. It's really a surprising that exactly after 1 year, the appliance starts mulfuctioning. Its not a matter of money but the faith on whirlpool products. Joanne of Royal Palm Beach, FL June 8, 2009 I have all Whirlpool Gold Appliances in my home that were brand new in 2004 when I moved in. One by one they are breaking down. None of the appliances get alot of use. My side by side refrigerator lights started making sizzling noises and then burnt out. I cannot put any bulbs in as they continue to sizzle. Now I have a very dark refrigerator with no lighting. The next issue is my over the range/hood microwave that stop working completely that I had to replace. Next, my calypso washer is leaking lots of water from underneath the machine. It's probably not worth fixing I am told. Probably cheaper to buy a new one. I have spent alot of money on my home and appliances. My parents have had appliances that have lasted more than 30 years! It is a shame how the manufacturers are getting away with the price they are charging & the appliances only lasting 2-4 years. That should be against the law. Maybe they should start making disposable appliances, because that's what they are now. I am outraged about whirlpool not standing behind their products & the complaints I have read. Danielle of Andover, NJ June 23, 2009 I bought a Whirlpool refrigerator last June. Less than a month after I bought it the fan blew and I had to have it replaced. Now again after less than a year I had to call to have it serviced because it was leaking water from the freezer side. The guy who came out to do the repair said that the tray that catches the water after it defrosts is cracked and is leaking through causing a big puddle to form underneath the freezer. He had to order the part because he said that he has never had to replace this part in any other refrigerator that he has repaired. So again I will have to wait until the part comes in, schedule the appointment and wait for him to come to replace the part. Due to the water sitting underneath the refrigerator it has been leaking through the floor causing a stain on my ceiling underneath Robert of Pontiac, IL June 23, 2009 Whirlpool Gold Side-by-Side Refrigerator ~6.5 years old, purchased new. Refrigerator failed lossing food. Local service tech said a rely had failed and burnt the contacts at the compressor and that unit could not be safely repaired. The plastic relay was melted and burnt. Unit did not trip circuit breaker. Lorraine of Charlotte , NC June 20, 2009 On June 18, 2009, at approximately 2:30 a.m. I awoke to the sound of my smoke alarm and my alarm company representative asking me if I would like to have them contact the Fire Department. There was smoke and the smell of something burning but no visible fire. The Fire Department located the smoke coming from the back of my refrigerator. I have contacted Whirlpool and scheduled a service appointment for tomorrow with A&E at a cost of 65. The refrigerator is a side by side Whirlpool refrigerator manufactured in 05-2003 model # ED5SHGXMT00. Based on all of the information that I have found online, this product should have been recalled in March 2009 when the Maytag refrigerators were recalled. This is clearly a saftey issue and a fire hazzard that must be brought to the attention of Whirlpool's consumers before this results in serious injury or death. On the Consumer Affairs website there are approximately 32 complaints involving Whirlpool refrigerator accidents that were caused by electrical problems where there was either smoke or fire due to a faulty relay component. I will keep you informed about what happens and which steps I take in resolving this matter. Rich of Roseau, MN June 17, 2009 RECALL!?!?!!?? Another Whirlpool Gold Side by Side purchase in June of 2003. My wife came home and there was smoke in the house and smelled like electrical...she noticed the fridge had no lights. Called me and I came home to find the breaker had tripped caused by the compressor relay. It had overloaded, fried and melted the terminals on the compressor. Thank God it tripped the breaker or she would have come home to ashes. Called Whirpool they took my information and transferred me to the Safety Dept which was closed. I left a message...we'll see what happens next. Lost 200 in food. Judy of Crescent City, FL June 17, 2009 Bought Whirlpool in the door ice dispenser refrig new 9/06. By 1/07 ice flap loose, not sealing, "repair kit" used (Whirlpool knew this probably would happen). Another "repair kit" installed 9/07 after the first repair kit failed (leaking air, not sealing. Both kits were identical, held in place by double stick tape, which I was assured is strong and would hold. No screws or anything else, yet each time you depress the ice dispenser, the full pressure is on that part held together with double stick tape. Of course, it has gfailed AGAIN, but now there is no warranty. I am angry, I will never buy another Whirlpool (or Maytag now). I will take apart the door and put in screws, and if that doesn't work, I will seal it off and not use it. I won't pay Whirlpool to put in another substandard, know it's gonna break part. I am angry. Air leaks into freezer, ice builds up in freezer, causes the regrig to run more, costs me money. deborah of timonium, MD June 17, 2009 I purchased a Whirpool Refrigerator Feb 2006, within 3 months the compressor fan stopped working, at this time the warranty covered the repair. Now in June 2009 the compressor fan went up, the repair bill was 268. The repairman stated that they have seen several cases of this. It seems to be that the fan was faulty from the beginning. Richard of Niskayuna, NY June 16, 2009 Another burned up Whirlpool refrigerator. Our daughter woke us up early one morning complaining that the house smelled of smoke. It took awhile, but we figured out that the fridge was the source of the problem. We unplugged it and called repair. Repairman found the "start device" (device that powers on the compressor) was fried and that the terminals melted off the compressor, the wiring melted and the insulation scorched. The fridge was bought in December of 2003. Called Whirlpool. They claim they have no issues on something like this. Informed them that Maytag has done a recall for this problem. That they knew about and were quick to point out that the recall were for refrigerators produced prior to Whirlpool acquiring Maytag. They were kind enough to offer us a 15% reduction on our next refrigerator if and only if we purchased a whirlpool, jenn air, maytag, kitchen aid or ammana. We had a good laugh at that as why would anyone buy a refrigerator from Whrilpool after it fried itself less than 7 years into its life? Repariman bill was 100 just for the visit and the cost of a new (not Whirlpool) refrigerator. There appears to be enough people having this problem so why can't something be done?
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