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Whirlpool Refrigerators

Whirlpool • Dehumidifiers • Dishwashers • Microwave • Ranges & Ovens • Refrigerators • Washers/dryers • Water heaters --- • Calypso • KitchenAid --- News • California Class Action Throws Cold Water on Whirlpool • Consumers Steamed about Whirlpool Water Heaters • Whirlpool Dusts Hoover • Whirlpool-Maytag Merger Gets Final OK • Whirlpool Wins Maytag Bidding • Class Action Suit Charges Defects in Calypso Units

Alan of Tualatin, OR March 12, 2010

I purchased a Whirlpool Gold Refrigerator - Model GI5SVAXVQ00 in April 2009 from Lowe's. On December 30, 2009 the unit started freezing everything in the refrigerator compartment...outside temp set at 38...inside time was 22..it froze everything...new years party stuff and dinner. Lowe's repair team contacted a local service tech (one I trust) and they did the first repair on Dec 31, the second repair on Jan 2, 2010, 3rd visit on Jan 14th, they had to order another part, I was told a few days...then nothing, I called the service tech and was told it would be out of stock for weeks...

I complained to the store and it was shipped overnight...but wasn't installed until Jan 22. It worked until Feb 10th when it started freezing everything...again, called service and was disconnected....went to the store and the appliance manager is trying to get it resolved. Still waiting for a call back. In addition my service plan calls for a 250 spoiled food allowance...they said just provide a list and cost....it came to 216 the first event...they sent a check for 150.

I sent another letter asking why not the full 216....it's been a month and no response. The extended warranty I have for the unit states that 3 repairs for the same thing the unit gets replace (not that I want another Whirlpool..) and Lowe's is now dragging their feet...while in the meantime....unlike others who have have units that will not cool items...everything I have is frozen solid. This is turning out to be a nightmare.

Terry of Bluefield, WV March 9, 2010

We bought a NEW Whirlpool regrigerator, and after ONLY 40 days it went out. Called Whirlpool, after waiting a week,they sent out a repair tech. and he determined that the circuit board was not working, so he ordered a new one. But because this was a new model, the part had to come from the factory (seems Whirlpool sends out new models before they send out replacement parts). we we waited 12 days, and the tech showed up again, but guess what? it was the WRONG PART!!!

so, he had to order the part again, and we have waited another 9 days so far, and still no news from the repair tech. so I finally called them, and they told me they are still waiting for the part from Whirlpool. DO NOT BUY WHIRLPOOL REGRIGERATORS..... THEY ARE JUNK!!!!!

Mindy of Pembroke Pines, FL March 7, 2010

My refrigerator ED27PQFW02 stopped cooling. My husband says the compressor felt hot. I urge all of you with fires, melted wiring, smoke, injury to immediately contact The Consumer Product Safety Commission. Even if you no longer have the fridge. Someone could be in danger and only 44 fires were listed at their site for the Maytag model with similar problems. There are more of these listed here. You could get a safety recall. Fridges used to last. Whirlpool was my brand. No more.

Paul of Duluth, MN March 3, 2010

The Whirlpool refridgerator Model FRT18HS6DW4 is poorly built. The bottom door constantly becomes misaligned. Service techs have tried several different fixes such as trying to twist the whole fridge frame, adding washers to the bottom hinge to "jack the door up" just a bit, and modifying the middle hinge to shift the top of the door slightly. I finally found what the problem is. The bottom corner of the refridgerator body, where the hinge bracket is bolted is not welded. It is merely a wrap-around corner. There is absolutely no strength in that corner and the weight of food placed in the door bins is causing bending and warping of the metal that the hinge bracket is bolted to.

I have 45 of these refridgerators in a relatively new apartment complex and have had this problem with virtually every one of them. The technicians from the local appliance repair company have bent over backwards to try to help me, but I don't think the problem has a permanant fix. The appliance shop is not aware of any recall action by Whirlpool on this issue.

mike of winnetka, CA February 27, 2010

Bought a fridge in 08 early 09 noticed rust on water dispenser while it was still under warranty i called. They sent out a person to check it out. Was told the rust is from the old pipes.Did a copper repipe. Still rust repipe plumbler say's it's the fridge whrilpool say's no way plus it is out of warranty.

Janine of Brooklyn, NY February 11, 2010

Compressor and the relay, on a 5 year old Whirpool refrigerator went on fire overnight inside the refrigerator. I smelled and saw smoke, but it wasn't until I hired an electrician to come over did he find key wires completely burned black and fried to a crisp.

S. of Folsom, CA February 5, 2010

I bought a whirlpool gold refrigerator from Low's late October 2009 and it was delivered a few days later. It worked for first few weeks. Then I took an 3-week vacation and it surprised me when I got home. The refrigerator completely stopped working. All the ice melt and everything inside (pork, chicken, sea food, beef, ...) spoiled. The liquid mixture filled up the bottom of the refrigerator and soaked my hardwood floor in the kitchen. The floor was stained and distorted. The kitchen smelled terrible. I had to throw away all the food and work hard to clean up the huge mess. I was really upset.

I called Low's and they delivered another one of the same model. Now I don't know how long this one can last. The terrible look and smell of the bad refrigerator surprised the Low's delivery guys and their managers.

I have been contacting whirlpool customer service since the accident by email for last couple of months and they provided no help at all. They basically take no responsibility claiming I did not buy their extended warranty. They seemed really don't care about the customers. "Go and find out what your home owner's insurance will say" is the only answer l got from them.

Ryan of Hilliard, FL February 2, 2010

The strip between the doors of the refrigerator and the freezer is extremely hot to the touch. MOD # ed5fhewmb10 SER# sr0436672

antonio of corpus christi, TX January 27, 2010

I purchased a whirlpool refrigerator in 2007. It was new, and in two years stopped cooling and ruined foold. No warning, just died. Called a repairman and he said there was nothing that could be done. The compressor runs but doesnt cool. Paid 1200 dollar for junk. What happened to the Frig's lasting 10 years plus.

Moon of San Francisco, CA January 26, 2010

I am a disabled person who is wheelchair bounded and live at Casadevida that physically handicapped housing unit. The housing manager Mathatia had ordered the new one about year ago but it broke down more than twice and the repair man has gave up the fixing it. However I had to threw a way all the food from the broken Whirlpool Refrigerator hence I've claimed two hundred dollars for the food loss but I got denied. However, the replaced new one worked fine? That would be decent.

The new replacement broke again and then fixed it but now it's totally broken that not even fixable. The capitalist who is the owner of the company has ever consider the incovinence of torturous ordeal I have to go through whom is on the wheelchair. Perhaps as long as the owner makes money doesn't matter. If I don't hear from the owner of the company or someone who is in charge of I will post on the Yelp.com and other Internet sources. Certainly I deserve better compensation for this.

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