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Whirlpool Microwave Ovens

Whirlpool • Dishwashers • Microwave • Ranges & Ovens • Refrigerators • Washers/dryers • Water heaters --- • Calypso • KitchenAid --- News • California Class Action Throws Cold Water on Whirlpool • Consumers Steamed about Whirlpool Water Heaters • Whirlpool Dusts Hoover • Whirlpool-Maytag Merger Gets Final OK • Whirlpool Wins Maytag Bidding • Class Action Suit Charges Defects in Calypso Units

Gina of Midlothian VA (4/25/03):
A microwave cracks in the same location. We order a new one and it takes six months to get the replacement. I never have a door without a crack in the same location. This is a defect and instead if reporting it they continue to make money off of it and will always. My door will never go without a crack and I will have to deal with back orders and money going out of my pocket. They need to address that there is a defect in this paticular model. I am tired of going to the post office and waiting. This will never be resolved until I get a new model. This should be at their expense.

Jeff of Augusta KS (2/28/03):
I purchased an over-the-range microwave oven at Best Buy, manufactured by Whirlpool. I have had nothing but trouble since I got it in my home. It burns food exactly in the middle of the microwave, and undercooks everything else. 30-second bacon is burnt to dust in the middle and raw on the edges. Popcorn is 1/3 popped with the middle of the bag burnt. Water boils after 3 minutes in the middle, never anywhere else.

First time I called Whirlpool they sent out service tech who contacted their tech help line and was told to not put food in the middle of the microwave. 2nd service tech was told to replace the magnitron, (didn't help) 3rd tech was again told to advise me not to place food in the middle of the microwave. The microwave is designed to send all waves directly to the center. So it is not a flaw in the machine -- it is designed to burn anything directly in the middle so they will not replace the machine or give me my money back.

I don't recall the box or instructions advising me that this microwave will burn anything place at the center of the appliance.

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