Complain about a product or service

Whirlpool Calypso Washers & Dryers

Whirlpool • Dishwashers • Microwave • Ranges & Ovens • Refrigerators • Washers/dryers • Water heaters --- • Calypso • KitchenAid --- News • California Class Action Throws Cold Water on Whirlpool • Consumers Steamed about Whirlpool Water Heaters • Whirlpool Dusts Hoover • Whirlpool-Maytag Merger Gets Final OK • Whirlpool Wins Maytag Bidding • Class Action Suit Charges Defects in Calypso Units

Fanchester of Morrow GA (2/22/04):
Bought the new Calypso washer & dryer set. Ever since I bought the machines I have been having problems with the washer. Within less than a year I had to call the repair person. They made 3 trips to fix the problem but it did not work. They replaced the washer with a new one. Couple days later the washer broke again. Had another service call for a repair person. Less than a year later again the machine is still giving problems.

Also know of other consumers who bought the same Calypso washing machines and are having problems with them couple of months after it is bought. Another person had hers replaced after the first month calling the repair person out twice to fix it. Others keep on calling for repairs just like me.

Every time the machine stop working I have to wait at least 4 days or more to get a technician out with the wet clothes in the machine. Very inconvenient when you need your clothes washed.

Rudy of Aurora CO (1/24/03):
I purchased a Whirlpool Calypso washer and dryer for approximately $1,800.00 in April 2002. On January 8th my washer indicated on the electronic board the code LD. The clothes were not spinning. I called Whirlpool and because it was still under warranty, they provided me an appliance company to call to fix the problem. A technician from Jensen Appliance located in Wheatridge CO came out and claimed it needed to have to parts replaced. One being the Panel board, and the other being a pressing switch.

Waiting and waiting it took until Jan. 23, 2002 till they showed up with the parts. In the meantime, I have been going to the laundromat. The technician finally puts the parts in, any problems give him a call, I was told. Well, I put a load of wash in and I get another new code SL. Called Jensen Appliance again and was told I needed two new parts and that they wouldn't be in until Feb. 7. I told them that I couldn't wait that long, that I needed a washing machine that works properly.

I called Whirlpool again and demanded they replace my washing machine. They refused saying that it is under warranty and they need to fix it. And, because of my troubles is sending me a check for $100.00. I go back downstairs to look at the washing machine to see what code was indicated because my load should have been done and the code is now back to saying LD, which I am told means Long Drain, which also happens to be the original code that they had replaced the two original parts I had been waiting for. At, this point, I have no washing machine and they have refused to replace it. According, to Whirlpool, if it is defective they will replace it per their Good Housekeeping statement.

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Share		Follow us on Twitter.

Terms of Use Your use of this site constitutes acceptance of the Terms of Use

Advertisements on this site are placed and controlled by outside advertising networks. ConsumerAffairs.com does not evaluate or endorse the products and services advertised. See the FAQ for more information.

Company Response Welcome If complaints about your company appear on our site, we welcome your response. Please see the Response Form for more information.

For more information, see the FAQ and privacy policy. The information on this Web site is general in nature and is not intended as a substitute for competent legal advice.  ConsumerAffairs.com Inc. makes no representation as to the accuracy of the information herein provided and assumes no liability for any damages or loss arising from the use thereof. 

Copyright © 2003-2009 ConsumerAffairs.com Inc.  All Rights Reserved.    The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission.