Weed Eater One

My parents purchased a Weed Eater One riding mower as a gift for me on 5/29/2011 from Home Depot. After three uses, it became difficult to steer and two of the tires separated from the rims. (I have a flat all-grass yard with no debris.) After replacing the tires, I used it three more times. During my last use in February 2012, I completely lost control of the steering, running into a fence and injuring my leg. After literally months of phone calls and research, I learned the steering wheel adapter, which was made of plastic originally, had cracked. The company has since manufactured a replacement part made out of metal but I cannot for the life of me get one. I've spent the last two months calling the warranty company trying to get them to send me a new piece. There is only one authorized dealer in my area and he has had so many problems getting reimbursement from the company. He will now only take mowers if the manufacturer contacts him first to authorize payment. The company obviously knew, or soon became aware, this specific part was defective via their replacement of it, but instead of making freely and easily available to consumers, they continue to make it as difficult as possible. I will participate in any group and/or legal action taken to resolve these matters. At this point, we are all due at the very least, a full refund of the purchase price.

My warranty expires this month, May 2012. We need a recall on this mower and a refund so I can buy a better brand mower.

I had almost all of the problems listed here by others. The friction wheel wore out fast, weld broke on belt and drive pulley. Transmission was replaced and won't move. I contacted Harold ** at the warranty department, but they still wouldn't fix it. Now the warranty has expired after the fact. LA attorney general's office is looking into this, but they don't seem to care much about it either. Never buy anything from Weed Eater or their affiliates. Stine didn't seem to care either.

I have read reviews and watched a few videos on YouTube. For most part, it looked to be fairly good inexpensive machine. Uncrated unit, checked oil, inflated tires and added gas. Unit started and ran fine. Noisy when in gear though and also a lot of vibration when blade was engaged. Used it for a few months and stored for winter. Noise during riding continued throughout time, I read that blade may need balancing, causing vibration sharpened and balanced blade vibration reduced. Driving noise was still disconcerting, replaced oil and cleaned plug on next season.

It started out fine, but after two mowings, the steering wheel was making noise and was very tough to turn. Steering wheel stripped out enough to allow poor turning response. Also after two more mowings, I tried to make a right turn on my 2/3 acre property in the backyard and found the mower would not move forward in any gear. It just made a lot of noise and a lot of vibration. I checked with flashlight and found the differential is a plastic gear and seemed to be coming apart. I had to push it up to my garage and consequently unable to use it. I wound up buying a very well-taken care of snapper from a local dealer who actually agreed to fix the Weed Eater One.

We will see what happens when it is fixed, if they allow the dealer to fix it. Thanks to Martin's Repair Shop for the great deal on the used Snapper Rider and the great deal on the bagger. I'm very happy with my used Snapper Rider. Good luck in fixing this and thank you for taking it on. Husqvarna, shame on you for this.

I purchased a Weed Eater One Riding Mower online from Home Depot so I could have it delivered. I used it three times and the transmission went out. Home Depot said I couldn't return it because it had been over thirty days from the purchase date, even though it took them three weeks to deliver it. I called Husqvarna because it had a 2 year warranty. They keep sending me to their approved warranty repair shops and none of them would work on it. I hurt my arm loading and unloading the mower in the van. I finally got a warranty approved repair center (Gwinnett Mower Repair) that told me why no one would work it. Home Depot and Husqvarna know that the mower had problems and are supposed to be returning the mowers and refunding the money. It has now been six months and I can't get Husqvarna or Home Depot to return my money or fix this mower!

I bought a Weed Eater One riding mower in February 2010 and have had nothing but trouble with it. First, the steering went out because of the flimsy, weak plastic bushing in the steering column stripping out. Then the frame started falling apart because of the poor welding done during the manufacturing of this mower. Now, I'm having trouble with the transmission. Luckily, it's still under warranty and the shop is waiting for the transmission to come in. From what I understand there are all kinds of problems even getting parts for these miserable things. I definitely will not be buying anything from Weed Eater again.

I had this mower for a little over a year. In my opinion, it is not safe to operate. I had cotter pins break three times, causing a loss of steering control. Finally, a weld broke on the frame (I only weigh 150 lbs) and the mower almost rolled over. I took the mower to an authorized repair shop and Weed Eater decided to replace the entire mower. The repair shop tested the new mower. It didn't work when it arrive. He replaced the transmission and tested it. It still wasn't right. He found the pulley from the engine was bent. He fixed that and I picked it up.

The following day, I tried to mow the lawn. When I engaged the deck, the mower will no longer move forward. I called Weed Eater and they had the repair shop pick it up. At this point, I told them that I would just like to have my money back because I no longer have any faith in their mower being safe or reliable to operate.

Two weeks and eight phone calls later, they tell me they will not refund our money. I then asked them if they stand behind their products or not. I told them that I am not going to risk my safety or anyone else's using this mower anymore and that I will have to contact the BBB if they won't make it right. The WE customer service rep said, "Since you have chosen to take this route, we are ending contact with you," and she hung up on me. Worst customer service experience of my life.

I spent $160 having my lawn mowed while waiting to have the mower repaired. After more than two months, I looked back on the experiences I'd had with the machine and the fact that the new one they sent had to be repaired three times and decided I just didn't feel safe operating that mower. Weed Eater refuses to even talk to me because I told them that if they won't simply refund our money, I'll have to contact the BBB. Now I have a mower that in my experience is unsafe to use and I cannot in good conscience sell it to a third party.

WE made a product that is so poorly built and is unsafe for use and refuse to take responsibility when a customer simply asks for a refund. I will never buy another WE, Poulan, or Husqvarna product again. They do not stand by their products or take responsibility when they have made a poor quality product.

I bought Weed Eater One riding mower in March 2010. It lasted two months. Then, the transmission went out and would not start. It took weeks to find someone who would work on the mower. Finally, we found an authorized dealer, but we had no truck to take it to shop for a few weeks. We had to cut grass by hand while the mower was in the shop. It took two months before we got word from the authorized dealer about what they wanted to do with the mower since the mower could not be fixed. I got the runaround for another month before I wrote a letter to HQ and threatened to hire an attorney.

Then, out of the blue, they said that they would give me a new and improved mower. I had to get another truck to pick it up. Lo and behold, it was the same mower again. It was not anything new and improved. So, once again after two months, the steering started making noise and the transmission is out again. What a waste and what a cheat! I only have 3 months left on the original warranty and they will most likely keep it that long. And I'll have to make threats again. I expected a new and improved mower. But instead, I had to get the push mower back out of the shed. What a rip off for a company to sell a mower and not test it for the two years! They claim it will last before warranty runs out.

On July 3rd 2010, I purchased the Weed Eater One and used it for a few months before it was time to store it for the winter. This year, I started and used it 2-3 times before the transmission went out. I found out that it had recalls. I took it for service on June 2011 and they had it for two months due to lack of parts. I got it back and used it four times and the transmission went out again! I called Weed Eater and they wont refund me. They said that I should get a refund from Wal-Mart, where I bought it. This is not Wal-Mart's problem and they only give it 90 days.

So here we all sit with this piece of junk and once they are out of warranty we are going to have to pay to have these problems fixed! I would like Weed Eater to give me a refund and take this thing away. They want me to take it back for service again so then it can sit for two months and I can pick it up in December and not know if it will work. There should be a lawsuit filed and Weed Eater should buy back this faulty product!

I bought this Weed Eater One lawn mower in May. I used it twice. By the beginning of June, it was in the repair shop for two plus months. The transmission went out and it wouldn't move. After waiting on parts and being fixed the beginning of Sept., I got it back. Well, I used it three times and now the steering is gone. I have learned that there were transmission and steering problems with this unit all over the country. It should have been recalled or my money should be returned.

Purchasing the Weed Eater One riding lawn mower was probably one of the worst decisions I have ever made. It is very hard to steer, the result is an uneven cut, and many spots are missed even after going over the grass the second time immediately following the first. After using the machine for only 6 hours or so, the front tire went flat. I had to wait for a week and a half for a new tire because the smallest size I could find was a size 11, and this mower takes a size 10. Once the tire was fixed, and after about 10 more hours of use, it started making horrible loud noises and eventually stopped moving altogether. This led me to believe the transmission had went up. I read the manual twice before I even used it, made sure the oil, tire pressure, and gas levels were correct, and read through it again when problems started. I have had two people who do small engine repair look at it and according to them it seems as though it may be the drive shaft or differential if not the transmission. The warranty does not seem to cover much of anything and there are no recalls to date so what am I supposed to do now? It is too late to return it and I'll never be able to get back even half the money I've put into it.

I purchased a Weedeater One riding mower in 5/28/2010. It has been nothing but trouble for me. First off, the transmission came out of it before it was one year old. It cost me thirty dollars for pickup and delivery to the repair shop. The warranty covered the transmission. Now, 9/13/2011, I'm having trouble with the steering, it wont steer! I took the steering wheel off and found the problem which is called Adapter, steering wheel; which was made of plastic. This mower is pure junk. I paid $650.00 plus tax, the mower doesn't have much power to it. I'm very disappointed. I think there needs to be a recall. I'd like my money back.

I am very concerned about the Weedeater Riding Mower (small-rear engine). The steering is very loose and there does not seem to be a stopping point when you make a turn. Therefore, the steering gets jammed. This is a very dangerous problem in my opinion. I use the mower as little as possible. I have looked for recalls but have found none.

I bought this at a reputable chain farm and ranch store, and used it about three weeks when I started having trouble starting it. After much checking and looking, I found that the frame is broken (poor weld penetration). I am told that this may not be a warranty repair, but even if it is, I may be without the mower for 2-3 weeks. By then, I will need a bush hog rather than a lawn mower. How do you put a value on time and inconvenience?

We purchased a Weed Eater One riding lawnmower after weeks of trying to find it. After 15 minutes of use, we rode over a very low tree root which we have rolled over 100's of times with our cheap push mower. It bent the blade severely. Upon taking it off, we realized how incredibly thin the blade was. We called Walmart, Home Depot, Lowe's and Ace Hardware looking for a new blade. Nobody carried them. By the way, they are an obscure 26 inches which is ridiculous because there are no mowers that use a 26 inch blade so they are not in stock anywhere. We found one on Home Depot parts.com and ordered it. After waiting over a month for it to come and being given many different stories from their customer service staff, we canceled the order. They told us that there were over 200 on back order, which let us know that with only a couple of months into grass cutting season, many people had fallen into the Weed Eater One trap and needed a replacement blade. We are disappointed and disgusted and frankly tired of using our old push mower with a brand new riding mower sitting in the storage building.