Trex Composite Decking

I purchased a large Trex deck from Home Depot 3 summers ago. When it was being installed, my wife and I decided to add more to our deck. So we took one of the board pieces to the very reputable "Creative Homescapes" (a local lumber place). They told us that Home Depot sold us old boards. We bought some of the new boards, not from Home Depot, and went back to Home Depot to complain.

A Trex rep came to our house, viewed the issue, and offered us a discount on a railing system for our color mismatch. For cost saving measures, we opted to live with a two tone deck and so we took the offer and we thought that was the end of it. Since then, I have spent nearly $250 per year on deck wash to rid my deck of major mold spots and stains that are all over, mostly, these older boards.

I contacted a nice man, Allen, at Nicolson Cates and he directed me to begin the complaint process. Each summer, I have to take everything off my deck at least 3 times to treat it. This really is not what I signed up for when I made this major purchase. My friend has the newer boards and his deck is nearly perfect. It's a shame that I have had to settle with this garbage. I also worry about the health factors of having so much mold blowing around. Two of my children have asthma and interestingly enough, I experienced a severe lung infection this past year.

All I would like to happen is to have the old boards replaced with the newer ones. I have been told that the reduction in wood fibers with the new ones naturally lends itself to fewer issues. Given that the other new ones haven't molded as much, leads me to believe that this may resolve or significantly reduce the problem. I have all of my bills, contacts, etc.

I purchased decking Trex from Home Depot last summer. I had a 2-tier large deck professionally installed during the Summer of 2009, when spots started to appear. More appeared when Winter and Spring came. I was hoping Summer would cure it in the hot sun but it got worse. We had the hottest summer on record and the spots were everywhere.

I went to Home Depot and they said that I have to take it up with manufacturer. It looks horrible and I spent all the extra money for what? I spent lots of money. Help. The deck is awful looking. What will the company do? It needs to be replaced!

We spent thousands of dollars above and beyond normal decking materials, because Trex was presented as a "maintenance-free" decking and railing material. It simply is far from maintenance-free, requiring constant scrubbing. The white railings need rescrubbing as often as every two weeks.

We were misled on the quality and value of the Trex decking, spending more than $12,000 materials on the basis of avoiding future maintenance costs. In fact, the maintenance is more time-consuming than if we repainted the customary materials annually.

We had a large deck built in our backyard in 2003 and decided to use Trex material . This year I have noticed spots all over it which have will not come off with washing. I have put in a claim with the company which was quickly dimissed as a mold problem not covered. I was told to clean the deck with a bleach solution .I have done that and the spots keep coming back. One of the selling points of this material is the durability against elements and mold. What a joke!

They also say the deck should be stained. If I wanted to stain a deck I would have put in a redwood deck, it defeats the purpose. I paid about 18,000 for this project.