Tractor Supply Co.

The store manager at the Lexington, VA store is not good for Tractor Supply Company! He is rude and hateful it is almost as though he thinks being a store manager makes him better than everyone else. I have worked at Tractor Supply and although that was a few years ago I'm certain that you still want quality people working in and running your stores. I am close to a lot of the people that work for him and none of them like him. He comes and goes as he pleases, changes the schedule so he can be off whenever he wants, not to mention he is just downright hateful.

Those are just a few of the complaints I've heard from the employees. I have witnessed him being rude to customers and in a small town like Lexington, VA, it won't take much of that before you lose customers at that store. No respectable business wants this type of person running a store. Someone needs to look into this; it has to be taken care of. I assure you I'm not the only person that feels this way. Talk to the employees and the people and you will see how big the problem is.

If Tractor Supply Co. doesn't want to deal with the problem, then I'll have to contact the Better Business Bureau or someone else that will take care of it. I would appreciate some kind of confirmation that the appropriate people read this complaint. I do shop at that tractor supply store but will not continue to do so if the problem is not dealt with.

I waited one hour for anyone in the store to check out and could not find anyone in store, so I left without making a purchase.

My LT1046 has been nothing but problems since I spent $1,800. This is, I think, the most ever spent on a mower. The 3-year warranty worked fine and it was used. The spindles were replaced, also the wire harness twice, the value gasket twice, the head gasket, and the hour meter stopped at 400hrs.

Now after the warranty, spindles, wire harness, and the springs on deck still continue to be the worst investment ever made on a mower that I thought would be the last one I would ever have. I should have bought a Murray. I never had a problem with a $400 mower. Oh! I forgot that I just finished replacing the spindles again. That's three times already.

I did attempt to return the mower for a Cadet Zero turn (more money). However, the man said I was a week over my one year return policy. A week is 7 days and they refused to take it back. I'll never purchase anymore Cub Cadet and I let everyone in my farming community know what an unreliable tractor you produce.

A can of Retriever Beef Chunks Dinner Dog Food exploded in my house. I returned it to the store and the manager said he'll give me a refund but seemed unconcerned otherwise. He did not even get my phone number or ask any other questions. I found out from the lady at the check out that this has happened to another lady. I did talk to customer service for the main company and they were more receptive and took more information, but so far have not heard back from them.

I had to take one of my dogs to the vet for skin irritation and discomfort. All of my dogs are having digestive problems, but seem reactive so it should be OK. One dog was prescribed meds and food to help with the problem. I had to clean the kitchen area many many times in order to get the smell out (worst smell I have ever been exposed to). The can exploded all over me, in my eyes, hair, mouth and clothes. The house smelled so bad that my kids opened all the windows then still went outside to finish getting dressed for school. I missed work dealing with everything.

I'm bothered that the company may not take this seriously. I feel strongly that the food is poisonous due to some kind of micro organism. The vet said they had food poisoning, but that they should be OK. Since I got it in my mouth, I have to watch myself for a few days, but hopefully since the exposure was minimal, it should be OK. Since this is the second time, I'm wondering why the product wasn't taken off the shelf or why there isn't a recall or notice.

On Tuesday, August 23, 2011, my wife had visited the Tractor Supply Store outside Woodstown, NJ and purchased a discounted push lawn mower. She called me on my cell phone at work and said that they had nice new lawn mower that had been outside for awhile and had been discounted. She bought the mower since it was new and we have been using and maintaining our current mower for 15 years. They started the mower and when it was turned off, my wife heard a little clanging noise (she is partially deaf) and the store associate told her she only needed to tighten the blade.

When I got home from work, I went to unload the mower from my truck and noticed a much of dried up grass debris fell off the inside of the mower. I tilted up the mower and noticed that there was a lot of grass clippings stuck to the sides of the mower and that the mower blade was not loose, but was broken from its mount (it appeared to have hit something very hard) and then I noticed that the shaft appeared slightly bent. I told my wife that this mower was not only used, but was severely damaged and could hurt someone really bad.

I immediately drove to the Tractor Supply store near Woodstown and quickly explained that my wife had purchased this mower new earlier today and I explained what I found. This associate named John told me that this mower must have come from the corral outside and was a used mower, not new. I again asked my wife (in front of the associate John), "Did the earlier salesperson claim this to be new or not?". My wife affirmed that she had and that the associate had also claimed this to other customers. I told the associate John that this was not acceptable and that I wanted our money back and expressed to him my current distrust and anger at Tractor Supply for taking my valuable time and wasting my hard-earned gas.

He was polite and requested that I go to the checkout counter for my refund. Once at the checkout counter (I'm fuming, but not volatile or loud), I proceeded to tell this clerk my problem (after she typed in that, I changed my mind about the mower) about the used mower vs. new mower, etc. She then has the nerve to lecture me on buying a mower from the clearance corral for a discounted price and then complaining about it. I told her that the corral says "Clearance" not "Used". She then told me that at this price, I should have known. I again asked her, "Where does the sign say used?" and she mumbled something under her breath.

I gave the receipt to my wife to finish the refund and left the store area immediately before I said something nasty. I then asked the associate "John" to please get this junk out of my truck before I call the police and report them all for fraud. "John" then confided in me that he was just a low man on the totem pole, and that the higher people within Tractor Supply were greedy and have no problem in cheating people. I thanked "John" for his honesty and said they need to put up a sign that says "Used" and to not put a product out that could injure someone. I am a 50 years old, hard working person that has purchased from this store and other Tractor Supply stores in the area, and I do not know if I would purchase from them again.

On Thursday, 5-27-11, I received a rain check for two farm Jacks at the Amherst Tractor Supply Store #0406. My rain check number is 406011617. The rain check was given due to out of stock of the item. The associate I spoke with at the time was very helpful and understanding to my needs. I was informed that the lift jacks may arrive in the next truck delivery the following week and that I would receive a call when the jacks are in-store. On 6-2-11, being the date of the next delivery truck, I went to the Amherst store to see if the jacks had arrived as I was in the middle of project and needed the jacks to complete the job. I was told that a delivery truck had arrived but the jacks did not come in the shipment but would most likely be in the next delivery truck the following Thursday. This was not what I wanted to hear but the store associate was comforting, understanding, and professional, therefore I elected to wait for the next delivery truck.

Yesterday, Thursday, 6-16-11 after waiting nearly three weeks, I called the Amherst Tractor Supply store and spoke with an unknown male which I inquired if the jacks had arrived. I was told that six jacks arrived in the shipment however; they were buried in the truck and inaccessible at the time. This was understandable so again I elected to wait, however, before ending my call I stated to the unidentified male that I planned on stopping by after work to see if the jacks were unloaded. I simply stated this as a closing statement of our conversation with no demands or expectations on the employee. I was only in "Hopes" that someone would take the time to retrieve the jacks as a "customer service" to me the paying consumer... "The long waiting consumer".

I've experienced employment in the retail industry and I was always under the belief that the customer was the priority and satisfaction was the goal. This "goal" is what brings me back to your store as a satisfied customer, but more importantly as a repeat customer, which creates customer loyalty. I didn't demand this from the Amherst Tractor Store; I only hoped that this was their same belief. At approximately 5:20 PM, I went to the store to see if the lift jacks had been recovered from the delivery truck. Please note that overall, the majority of my experiences at this store have been pleasant. I spoke with a store associate at the cash out register asking if someone would check to see if the jacks were unloaded. The female associate (young woman) seemed "unsure" of what to do and called another male associate. This time, this associate took the time to at least look the part up, to again tell me it was here but still on the truck.

All I asked was for someone to please go back and check. I was become disenchanted with the explanations and excuses being presented to me at this point. The items were within the store but no one seemed to want to make an effort, for me as the "paying customer" on a "guaranteed sale" not a potential sale, to at least tell me "someone would attempt to get the items for me and have them available at a certain time." I didn't feel this was an unreasonable expectation at this point of my three-weeks worth of waiting. I now felt "slighted" as a customer, "They could care less" ("they" being the store practices, customer service) this was the interpretation I felt. I now asked to speak with the store manager. This experience (with RON) was the pinnacle of my dissatisfaction as a customer, talk about a slap on the face. I was sent to the customer service counter. I was approached by a male asking me what was wrong. I asked the male if he was the store or shift manager. My question seemed to have offended this male. The name on his shirt nametag was "Ron."

I wanted to know if Ron was the shift or store manage, solely because I was tired of the run-a-round and I was under the belief that most store management personnel are professional individuals and recognize the importance of customer service. Ron appeared to be "unconcerned" from the very beginning, at least from my perspective. I attempted to explain the long wait and explanations given to me by his staff. I fully understood the delivery truck issue but now that the item was in-store and a prior call of inquiry being made, again as a customer with a guaranteed sale, I found his "lack of concern" unprofessional and even more so his lack of concern to resolve my concerns as insulting.

I explained to Ron how I called earlier in the day, at which time he remarked that he was the person I spoke with. For just a brief moment, I felt "great this is going to be resolved." WAS I EVER WRONG. I reiterated our conversation over the telephone, commenting how I called earlier in the day and that I was planning on stopping by after work that evening to see if the lift jacks were unloaded. Ron, the "Store Manager" answered me in an insulting and highly unprofessional tone and disposition "I don't remember you saying you were coming back" implying I never told him statement. I responded I most certainly did. Again, I stated to him I recalled making the statement to him. Ron became argumentative / disputing with me. I couldn't believe this individual was the manager of this store. The lack of his professionalism floored me. Please tell me that your store has recorded security surveillance cameras at the customer service desk. Please review this footage and see for yourself. I was dressed in a dress shirt, burgundy in color, dress pants, dark gray and I'm silvered haired, so you can't miss me at the counter. Again, the time frame was between 5:20 pm and 5:50 pm (6-16-11).

I was in complete disbelief that Ron clearly implied to me that "I was lying about coming to the store in the evening" in front of other store customers and employees. My disbelief and embarrassment I was feeling put me at a loss for words; more so, I felt that nothing I could say or do was going to resolve my concern. My only course of action was to no longer be a loyal tractor supply customer. What is even more asinine about this entire situation with this store manager is the "irrelevance of the issue of my returning in the evening" after our earlier conversation that morning. What was relevant is that I had been waiting for three weeks for these lift jacks that I could have gone down the street and bought at Home Depot.

I chose to buy them from Tractor Supply because "I LIKED" shopping there, which is known as customer loyalty." Sadly, that loyalty no longer exist and I went to Home Depot who matched your prices, "with no disputing what so ever" because they wanted my business. I showed them your rain check and the problem is resolved. I can now complete my three week delayed project.

I'd like to add that at no time was I asking for a discount from Ron for the inconveniences I had experienced, I was just trying to make a purchase. The more amazing factor is that when Ron told me he had six jacks "in-store" I was planning on purchasing two additional jacks, which would have been a purchase over $200.00, . What a wonderful business Tractor Supply must have that they can afford to employ managers, and associates that "loose them money" not make them money. In conclusion, I bought four jacks at Home Depot where my new customer loyalty will be base because of the way I was treated and the service I received from a simple store associate who had the presence and knowledge of what customer service means, commonly known as a paycheck and job at the end of the week and repeat business because of a satisfied customer.

I hope my concerns will at least be reviewed and used for future training. As for your store manager "Ron," okay maybe he was having a bad day, we are human. The bottom line I didn't spend money in your Amherst Tractor Supply store; I spent it at your competitor's Home Depot. Too bad, I really like Tractor Supply.

I laid away a gun safe in July 2010. I paid monthly till October but left $0.99 on the bill till I could pick it up. In Nov., I went to pick it up and they could not find it. They gave me a rain check and said it might be Feb.2011 before it would come in. Val called me Jan 15, 2011 and said it was here. I told her I would pick it up within a week. I went to get it on the 21st at 7.35; carried my own hand trucks and landscape trailer so I could easily load it and get this. They would not let me have it. They said they were only two of them and that they were closed in twenty minutes. I held my temper even though I could have bit a 20 penny nail into. It's about 10 to 12 miles one way to this store. I had just spent $600 with them, about $200 during Christmas, not to mention making 5 trips to make a payment, never missing one or being late. I was furious with the tractor supply.

This is what the matter is with our world today. People do not want to do their job, much less go the extra mile to make a consumer happy. Tractor supply just lost a customer. I lost time and wasted gas, $3.04 per gal; now the wear and tear on the truck. I thought about demanding that they deliver it to my home.

My name is Laurie and I went to purchase wood pellets from this store. I had bought a discount card from the local school that would give a 10% discount from this store. When I went there, they said they couldn't honor it because their pellets where already at a discounted price. There was no regular price listed anywhere. The reason they didn't want to give it to me is because the 10% button on their registers doesn't work. It was never connected for use. I bought them anyway because I wanted to see if it was on the receipt. There was no price stating the regular price and then a discount. All it has was the price of $219.50, which has been the price forever. They just didn't want to deal with the 10%. They tried to do that to a friend a few days earlier for purchases of cat food and dog food. Because their button doesn't work, they had to do it individually and they didn't like it. When I went in, Erik kept looking at the card just trying to find a reason not to use it. That is what he came up with. I think it should advertised with a regular price and shown the discount price if that's the case. I think the receipt should show the same thing. I would like to know if this was looked in.

I should have gotten the discount because of this card I purchased for the local school. Someone from Tractor Supply gave the okay to put it on the card. They just are not honoring it because the button on the register doesn't work.

Tractor Supply Company, TSC, Store in North Canton Ohio verbally assaults customers and refuses to sell merchandise.

We have been TSC customers for 20 years since 1990. We have spent over $100,000.00 in TSC stores around the country. Our experience over 20 years with TSC has been excellent, so what happened to us in the North Canton Ohio store was a terrible shock. This store is a very bad store, run by a violent psychotic store manager, and rude incompetent store personnel. You get a bad feeling going into the store. In that the store is staffed by unfriendly, rude, and incompetent clerks. They do not know anything about their stock by description. The idiots at this store can only look up something by some long obscure SKU numbers. Despite their bad treatment of good customers of 20 years, we have purchased several hundred dollars of equipment and veterinary supplies from this store.

We have attempted to purchase a $1000.00 plus air compressor from this store on two separate occasions. On both occasions they refused to sell these rather expensive air compressors to us.

In July 2009, after purchasing several hundred dollars of equipment, we decided to cancel a layaway in accordance with store policy and move the money from the cancelled layaway to purchase the air compressor on a new layaway. We were told that the money in the store cannot be switched to a new layaway and that we would have to have the money credited back to our Visa. The air compressor was on sale and the sale would end in 2 days. The credit would take a week to post to the account. The manager told us we would have to pay a much higher price for the compressor. We called the corporate office and they told us that the store was wrong, the money was to be put on a store credit, gift card, and the layaway could be done immediately. However, the rude, incompetent store manager had refused and credited our Visa in defiance of our instructions and TSC company policy.

When we attempted to purchase the air compressor later that week, the store manager refused to sell us the air compressor at the sale price, in violation of TSC company policy. In September 2010, we decided to try to purchase the air compressor again. We went into the store and looked at the air compressor model we needed. The irate and rude store manager showed us an ugly, scratched, beat up, used compressor, and said we had to buy this piece of junk. The price was $100.00 less than a brand new compressor. I said that I wanted a brand new compressor and was willing to pay the extra $100.00. The store manager became immediately hostile and told me that I would have to buy this piece of junk because she did not want to have a new one on her inventory. I said this compressor was only worth less than 50% as a used item. At this point the hostile store manager refused to sell us a new compressor.

We called the corporate offices and asked to speak to the president of TSC, because after the complaint against this store a year before nothing had been done to correct this bad store. Jim ** returned our call and was shocked to hear of our horrible experience at the North Canton Ohio store. He promised us he would discipline that manager, straighten out that bad store and order us a brand new compressor. It would take some time to order and deliver the compressor to that store and asked for patience on our part.

We were very patient and went in on December 3, 2010 to purchase the air compressor. John **, assistant to Jim ** called to tell us that the air compressor would be held until 5 p.m. on December 3. I said that we had been patient over two months and why were we being given the "bums rush" to be at the store by 5 p.m.? Anyway, we accepted the mandate and drove 25 miles through Friday rush hour traffic to be there by 5 p.m. Unfortunately we were caught in a traffic jam, and called ahead at 4:26 p.m. from our cell phone and spoke to a sales person, who said that it was fine if we were a little late. We then called again at 5:32 to say that we would be there by 6 p.m. without fail, again the store associate said it was fine.

Upon arrival I was accosted by an angry, hostile, and psychotic store manager. I asked to see the compressor which was supposed to be in the back store room with our name on it. She angrily said it was out on the floor and that we could not buy the compressor. I reminded her that this compressor was ordered by Jim Wright president of TSC and that it was to be set aside in the store room until 5 p.m. She then lied and said that we never called to say that we were running behind schedule due to the traffic jam.

The store manager then had a large guy stand directly behind me as if to assault me. She then launched into a verbal abuse tirade in front of the other customers in the store. The customers were shocked at her screaming at a customer that wanted to buy a $1,000.00 air compressor. She threw me out of the store, yelling and screaming at me as I calmly walked out.

Since it was Friday evening, neither Jim Wright nor John ** were available. I left voice mails describing the horrible treatment that I had received in that store, and reminded them that they promised me to discipline or fire anyone that was in violation of TSC customer policy. I then said that I still needed the compressor and would purchase the compressor from TSC if they would either fire or discipline that violent store manager.

On Monday December 6, I received an angry call from Jim ** who said he approved of the verbal assault by the manager and refused to sell us the air compressor. No air compressor, no discipline or re-staffing of the worst store in the TSC system, no compensation for our time and travel on both 2009 and 2010 occasions, no apology given for the criminal verbal assault by the store manager, and a heinous violation of Christian values of the Christmas Season.

Then to our shock Jim ** said, we were fired as good customers of 20 years with TSC. Jim ** is Jim Wrong!

Post script: in an attempt to usurp the criminal response by Jim **, I contacted the TSC Board of Directors, the web address is, http://phx.corporateir.net/phoenix.zhtml?c=94930&p=irol-govcontact Their motto is "We believe in ethics" which is total hypocrisy. Tractor Supply Company is a criminal organization that supports verbal assault of their customers.

This complaint has more to do with Huskee than with Tractors Supply. This past summer I purchased a lawn mower and it worked great for most of the summer, started first time every time. Last week, I attempted to start it after it has sat for just about 3 weeks and it takes much effort to start it. I tried today and it just will not start. This is a mower that is guaranteed to start first time every time, now I must either take it to a repair shop or spend an hour trying to start it every time.

Evening of Nov. 10th at 7pm, I gave my perfectly healthy cat, Sassy, Hertz Spot on flea medicine between her shoulder blades. She has always been a very dramatic kitty, so she ran away and hid as she had done on many occasions. I went to find her later that evening and she was hiding under a bed, she would not come to me. At 12:30am ,she woke me up because she had fallen down the stairs and had lost her bladder control at the same time. I picked her up and she was twitching and drooling a lot. I immediately tried to rinse off the flea medication with Dawn and tried to rinse her mouth. I wrapped her in a towel and held her on my chest as tight as I could hoping she could sense how much I loved her. She continued to get worse and started convulsing, she died at 4:45am, it was the most horrific thing I have ever witnessed.

I've owned the SLT 1554 for about five years. I've got over 450 hours on it. All of those hours were abusive. I started with a three acre lot for about a year, and then I moved it over to a twenty six acre lot of ag. ground. Lots of weeds. And now I'm mowing down ten acres. I put the blades low to cut down the gopher piles.

Basically, I've used it as a rototiller/weed and lawn mower. In the process, I've gone through three sets of blades, three belts, four oil changes, one set of spark plugs and two fuel filters. Some people are complaining about their lawnmowers backfiring and sometimes setting on fire. This can be prevented by keeping the muffler clean of weed and dirt, and by using a garden blower to remove debris and dust after use, including the air filter.

If they over heart, they'll backfire: all engines will. For those that are complaining about the belt coming off the spindles, make sure you're using the proper "V" belt designed for this unit. Do make sure you've installed it properly. If this doesn't work, try raising the tilt at the front of the deck to help level it with the bottom pulley of the motor. Ordering parts for a Cadet is easy.

There are several places online, like "**" where you can punch in the tractor model and get complete visual diagrams of every part of that tractor. Some sites have free shipping and are usually cheaper then "brick-and-mortar" stores. And no sales tax if you order from a company outside of your state (which varies from state to state). My lawnmower has the Kohler 27 horse. It has the heaviest gauge steal in this price range, even thicker than my New Holland tractor.

Very important: Keep your spindles in your deck lubed. The Cadet spindles has a five-star sprocket, the very best in the industry. The blades will not spin lose. All these mowers are good. Some are a little better. The Cub Cadet is still the best of these choices.

I called the Buffalo Tools and they didn't want to discuss this problem at first in any way shape or form. After I contacted Tractor Supply, Buffalo Tools contacted me and told me that they were aware of the problem and they were telling their customers to tighten down a 5/16" Part "H" Bolt to solve the problem.

The only problem here is that it doesn't work and even if it would work, the bolt is not strong to carry the weight of the stress of the ladder. The Ladder Rack Product Code is HTMULT and on top of that Step Six on the instruction sheet is also wrong and again Buffalo Tools knew it was incorrect. I rigged my ladder rack where it would be safe. This problem is of course, a safety issue. I have contacted Buffalo Tools and Tractor Supply Company as to this problem, and informed them of this unsafe condition.

We bought a Huskee lawn tractor and have had nothing but trouble with it ever since day one. I think that the stupid Huskee company should return our money. We have spent enough on this piece of junk to buy a John Deere, which is what we will do next time--and not from a tractor supply.

I bought an Ingersoll Rand air compressor. It is hard-wired and not portable. I bought a warranty for it for $86.00. The compressor broke about 2 weeks ago and I called the warranty number. They have been jerking me around for 2 weeks. I called today and they tell me that they won't fix it because I used it to make money or I used it commercially. I do not have a business. The compressor is in my garage and only used by me.

I purchased a **** Huskee 42 in 22 HP mower on November 4, 2008. In October of 2009, we had to take the mower to Ted's Home and Lawn which is the preferred mechanic for Tractor Supply in Mt. Pleasant, Michigan. The mower was leaking oil and all the bolts were loose connecting the motor. See the copy of the attached receipt number **** for repair. The mower was then returned to the same company on 11/23/09 for the same issue and saw the receipt number ****. The mower was then used the next year and returned to Tractor Supply who then sent it back to Ted's Home and Lawn for leaking oil, loose bolts, engine vibrating see repair order from Tractor Supply dated 6/26/2010. On 7/28/10, the lawn mower returned once again for the same issue and we demanded that a new engine be put in the mower. Then again on 8/06/10 the mower was returned a fourth time with transmission issues.

You can see how this has become beyond frustrating! There are obviously major issues with this mower and while it has been repaired under warranty, that will be soon running out and we will still be left with a mower that has the poorest quality we have ever seen! We have tried working with Tractor Supply to replace this mower with a new lawn mower and have been told they are not able to do that. We chose this mower due to our mower being stolen out of my grandfather's garage. We wanted a name, brand, and retailer that we could trust, as we have to mow over 10 acres of property between my house, my parents, and my grandfathers who is now in a nursing home.

We thought we would get all of those things with this mower. Not only has Tractor Supply been rude, Ted's Home and Lawn should no longer be a preferred place for mechanical repairs. Every time we have gotten the mower back it continues to have the same issues. The repair on 728/10 also included the whole front end being smashed in at the repair center. So not only did we have to send the mower back due to the transmission was no longer functioning properly, we had to ask them to repair the front-end damage that they caused. Not to mention the disgust that we now have for your company. I began doing further research with consumer reports and found all of the complaints listed below. This was not the end of them they went on for another 3 pages!

After reading these complaints, it is easy to see that not only does your company chose not to cover, repair, or sell a product that consumers can trust, you choose to ignore all of the complaints about the mower. Along with retailers that sell these mowers, Tractor Supply Stores, you obviously do not check with repair places either to make sure that they offer good customers service and repairs. Why your company has not issued a recall on the engines, transmission, or belts I do not understand. I guess it is because this mower has such poor quality and your company has no regard for selling a quality product. We are asking for a new mower to replace the one we currently have. Since we have probably only been able to mow with it a dozen times. I am also going to send a copy of this letter to the Corporate Office of Tractor Supply, the Better Business Bureau, the Attorney General, and posting it on consumer reports.

Purchased a Huskee 4200 and recently the warranty ran out and now the gears aren't working. Contacted Tractor Supply and they informed me that they could do nothing for me without the warranty. This thing is a piece of crap junk. The company needs to be held responsible. I'm also going to contact the New York State Attorney General's Office in regards to this. Somebody needs to fix this machine or refund my money,because its junk! It has also been in their shop twice for repairs but now it's another problem

I bought a $2100 Cub Cadet, took it home, started it up and cut about 25 ft, then shut it off to do something else. When we tried to start it up again, it spurted gas all over the driveway and wouldn't start. I left it sitting, thinking it was flooded; but it did the same thing. I contacted Tractor Supply, and they wanted us to load it up and bring it back to them.which we didn't think we should have to do. Of course, it's a weekend, and no service repair shop will be in till Monday.

My husband figured out that something is stuck, and we lost a tank of gas(4.5 gal. according to the manual) at $2.99 a gal! We will contact Tractor Supply again tomorrow and see if they will do something about this. I don't think we should have to wait for repairs to be done to a brand-new mower. The hours used on the dash is also showing that there is 11.5 hours on it. Could it have been used and brought back and resold for a new one?

I contacted tractor supply three weeks ago about the performance of cub cadet mower that I purchased on April 1 2010. I was given the phone number to their customer service center who in return had the mower picked up. After not hearing anything from anyone for a few days, I called them and was told that my mower was at the repair shop in Pineville LA. I called them and was told that they had ordered a part for the pto and that it should be in any day.

So I called them back last Friday and the lady who answered the phone said that she would find out where the part was and why they had not received it and give me a call back. The call has never materialized. I gotten no support from customer service center at tractor supply.

I am very unhappy to have bought what was suppose to be a quality product in good faith, I only have it such a short time. It break on me and I receive the kind of service after the sell not to mention that a pto clutch itself can be installed in a minimum amount of time. If I got this mower back, I would be scared as hell of it and how I would not be taken care of if it broke again. This has not been a pleasant experience and I did purchase the Power Plus protection plan. I do not feel protected.

I bought a Huskee Supreme LT-21, 21 hp 46" cut lawn tractor in the spring of 2002. Since then I have had to replace 16 deck drive belts at a cost of $39.99 plus tax. The belts run around two flat idler pulleys. I had a rear idler pulley freeze up and burnt that one off too. There should be some way to make TSC to pay for their junk. They won't even take them back on trade ins, they know they are junk.

I bought a Huskee lawn tractor in 2007. I had to replace the deck belt a couple months after I bought it. Then, I had to replace it weekly for about a month. TSC did replace it with a new 2008 model. I bought a blade to move snow when I bought it, so I had to make it fit the new one. That still isn't right. It doesn't go up high enough and the handle broke, so I had to get that welded.

The new one worked good for the first season. The second season, I replaced the deck belt. After that, it started falling apart. I have replaced the deck belt 4 times and I need another one. I have replaced the drive belts this year. I have replaced one of the pulley bolts and I don't even know how many springs. The bolt doesn't completely solve the problem, but it works. The deck can't be set above 3 or their are sparks due to the vibration. The blades were replaced in 2008 and need to be replaced again. Now, I can only mow half my lawn at a time without something needed to be fixed.

this has to do with product. i have a huskey lawn tractor they are the worst. i have had it for 3 years. it was already a year old at the store. every time i use it something tears up. i spent enough on exspense belts to buy a new mower. just about everything has been replaceced. now the steering rod is broke. i will never buy another one again. then they didnt even give a manual. said they had lost it /do know how mad it makes someone to get ready to mow and something always breaks then you have to wait to get it fixed. worst product ever. it is broke now . iam an average money making person. canot afford to buy a diffrent mower.

On 4/17/2010, my husband and I happened to be in the area of the Temple Tractor Supply store (This is not our usual Tractor Supply store as it's 45 minutes from our home.), and we made some purchases. Later that day, we realized we did not have one of the bags. I immediately called the store and spoke to a female who asked me what was in the bag. I named the items, and she said she had the bag. I told her I wouldn't able to get back to the store for at least a week or so, because it's quite a distance; and I asked if she could hold the bag. She said, "It's your stuff, you paid for it. What is your name? I'll put it on the bag." That was on 4/17/2010.

Today, 4/26/2010, I returned to the store; and no one could locate the bag. The clerk called someone in the back to see if the bag was there. A tall girl with long, blond hair came out and said, "It's not back there, and if we had the bag, it would be right here." I didn't say anything. I was thinking, "You have got to be kidding. I drove all the way down here, and they don't have a process for when this kind of thing happens." The tall girl took my receipt and walked away, returning awhile later (In the meantime, another cashier had to open.) to say "My inventory is correct. I don't know what to say."

Again, I didn't say anything just waited for her next comment which was "We'll give you the items this time." OK, now I feel like a criminal. I told her that I called and what I was told. I don't think she was listening, because she proceeded to say "If this happens again, you need to come back to the store immediately."

So now I'm shaking. What did I do wrong? I said, "I don't live close to the store. A Tractor Supply employee assured me that my name was on the bag and it would be here when I could make it back." Well, again she didn't hear what I said. She repeated, "You need to come back to the store immediately, if this happens again." I just said, "I wouldn't come all the way back here." She walked away, leaving the clerk to assist me. She never showed her face again.

The clerk "Tracy" was super; she was courteous and helpful, and I could feel that she felt bad. Tracy provided excellent customer service, but I left the store feeling humiliated, as though I did something wrong and just got reprimanded.

Instead of that girl blaming me for the situation, she should inform her staff of the correct policy (whatever it is) when a bag is left behind. I was very close to walking out of the store and letting Tractor Supply have my $25.00 worth of merchandise to sell again. It was definitely not worth the drive down there to have someone lecture me in front of the other customers.

My husband and I have visited the Tractor Supply store many times since they opened a few months ago. We have purchased all of our pets' food and bedding items from there in addition to the dog house and kennel, along with many other things.

With spring on the way, we started picking up items for our lawn. But I assure you I will never purchase anything from that store again. We have a wireless "Pet Safe" system that we use for our dogs when we let them out into the yard. We have used this type of system for a couple of years now. The collars work by battery and they last for about 90 days. However, in the past we have purchased batteries that didn't last that long or ones that were dead in the package. This is an issue that comes from "Pet Safe". They are the manufacturer/supplier of this battery. The stores, such as Tractor Supply, Southern States, Pet Land etc., carry these batteries. We had purchased a set of batteries for our collar from Tractor Supply.

4) I returned that set to the store, only to get humiliated by the store manager Doug. He had the nerve to look at my Hubbard in front of Mindy the cashier and all the customers and say "Give him is money back! Just go get your batteries somewhere else," stomped off, and said he was getting tired of messing with "him" and those ** batteries.

I was shocked. No one provoked this. My husband had even told him on one of the other trips there that he thought that store must have gotten a bad batch. My husband is very quiet and never does or says anything to bring attention to him. This manager embarrassed him! I personally wanted to give him a piece of my mind. But he had disappeared and I was not able to find him. I called the 1-800 number and gave a verbal complaint. I was assured that a district manager would call me back within 24 hours. Well, that has not happened either.

The manager is the one who has to unlock the case that holds the batteries. And it seems to be a big inconvenience for him each time he is called to do this. So, I guess he figured if he can keep people from buying them from his store. Then, he won't have to deal with it. Well, this is true Mr. Manager, but when people start going elsewhere to buy things, you lose. It doesn't make sense for you to encourage this. But I assure you that I will drive past your store to shop elsewhere for batteries, pet food, lawn and garden items, or anything I need that your store carries. You have only been open a few months and I haven't even had the chance to get accustomed to coming there. I will do just like I did before you ever opened in my town.

I purchased a Huskee Supremem 4600 slt lawn tractor and the deck belts which will not stay on. I traded it for another one and it does the same thing. I cannot keep belts on it. They have put it in a local shop and all they do is put belts on it that break as soon as I start it. If it stays running, it will burn or break the belt as I make my first pass.

I need some help. I have a lemon or truth be told I have had two lemons. But when I went to take the second one back, they (TSC) told me they had quit making that model and they could not help me. Please someone if you can help me, I have $2,700.00 paper weight I would truly love to be able to use. I also purchased the box blade and little two wheeled dump trailer. But I would like to be able to cut my grass with it also. I have not been able to cut grass with this mower. TSC has kept in a shop trying to rig it up and it still does not hold the belts on. This caused a lot of anger, time and gas, traveling to shop and back for it to only run a 15 minute span.

I have been purchasing the following feeds from Tractor Supply: Doggy Bag made by Mars Pet care US Inc., Producers Pride Cracked Corn and Producers Pride Rabbit Food - both made for Tractor Supply. All since December, the dog feed before that. I have had 3 sick dogs, severe weight loss, bloody diarrhea and lethargy. All had severe weight loss in a matter of days. Two I have nursed back to health the third is on her deathbed. The cow feed I only bought two bags as interim feed, both cows up and died. My rabbits have been dying at a rate of one per week. This last one has blood in its anus. I will be bagging this last rabbit in the freezer whole. Has anyone else encountered these problems?

BEWARE: Brochure for power plus extended warranty promises "pick up and delivery", if the repair is not covered by the warranty, you're stuck with the cost of pickup, delivery and diagnosis. Try to get a list of what is covered, good luck. READ ALL THE FINE PRINT.

There is fraud going on here: I suspect that the hatchery TS is buying from is adding males from sexed batches to so-called "straight runs". I feel cheated.

On August 8, 2009 I received a check from you for $3.00 to redeem at pet store. On August 9, 2009 I purchased a 5lb. bag of Hills Sd SB Adult dog food & they wouldn't accept this check. This check expires on 9/19/2009. Is there any chance of getting that $3.00.

I received a check for $3.00 from you to redeem at favorite veterinary or pet store & store could not accept it toward a 5lb bag of Hills Sd adult dog food. It expires 0-19-09. Price was $10.99. I paid the full price.

What is next? Is there a 85 1/2 inch?

I called Tractor Supply in Tomball and asked if they had blades for a Cub Cadet Lawn Tractor. I gave serial and model number. The person I spoke to said his name was Mike, but after my husband went into the store today the "Mike" that was there said he never talked to me. (I called today, and the voice was not the same.) Anyway, the first Mike (or Charles..who was one of two people at the store yesterday) said they had the blades and would put them on the front counter for us to pick up.

So....the blades were not there, and the real Mike said they didn't have them. My husband, who is elderly, drove almost 30 miles to a store only to find out that I had been lied to and had even given me another employee's name. Someone like that needs to be fired. You don't expect an employee to lie to you. I'll think twice about buying anything from Tractor Supply in Tomball.

On May 5, 2009 I purchased a Cub Cadet riding mower. The mower was delivered May 7th and ran beautifully. After running it 6hr and burning 3 tanks of gas, the mower died after going about 4 ft and refused to start again. When I bought the mower, I was assured that the business that does the warranty work, if any was ever needed, would pick up the mower and return it after any repairs were completed, but, we may have to pay them a fee for the service, as we have no means of hauling the mower and my husband is a truck driver and away from home much of the time. This service was one of the selling points in my decision to purchase this mower. Cab Cadets' customer service representative was very rude to me and my husband when we contacted him on the phone. He kept stating that if it was just a sparkplug,etc the warranty would not cover the expense. That was not my concern at the time.

We were advised to contact Metro Turf Outdoor Power Equipment, in Norman OK. They are located less then 20 mi from our home, but they refused to pick up the mower, even for a fee. A week later, after my husband got home from a run, he and a friend were able to get the mower in for repairs. Before they even looked at the mower the service person stated the it was either "bad" gas or the sparkplug! Now, how was he so sure of that?

Two weeks later when the mower was ready to be picked up we were presented with a bill stating that there was excessive water in the fuel, necessitating draining the fuel system and cleaning the carburator which had corroded. Since the warranty did not cover this problem, we were charged $72.02 for the service. The fuel used in my mower is the same fuel we have used for years in our vehicles and other mowers, we mow 3.5 acres and have never had a problem with water in the fuel. Therefore if there was water in the fuel long enough to cause corrosion in the carburator was fuel left in the mower over the winter by TSC? I believe so. I should not have had to pay for repairs for damage which I did not cause to a brand new mower. I will not do business with TSC again.

In serviving my splitter I began to thing about its construction, it has 16 gpm Haldex two stage pump run by a 12 hp engine. I called Haldex and was told that no matter what hp. engine was coupled to the pump, it would only produce a maximum of 3000 psi. Now that pressure acting on a 5 in cylinder (crossectional area of 19.634 sq. in.) = 58903 lbs of force or 29.5 tons force. The fact that this force acts on a knife edge is irevelant, any 1st year engineering student can tell you all of this.

I called Tractor supply and was told I was an idiot!!!

I bought some Retreiver Bits and Bones dog food. After eating it, my dog became ill and started vomiting. I checked and it had been recalled last year but was supposed to be fine now. I think something is still wrong with it. My dog stopped eating, hardly moved around and was barely drinking water. He is better since I changed the dog food.

I am totally confused about all the experiences people are having with their dogs and/or cats... I have 4 dalmatians, one is a puppy and is on Pedigree puppy food. My older 3 have been on Nutro for over 2 years as I changed their food upon the last BIG recall of dog food. I have not had any problems with my dogs thus far.

I bought a pair of steel toe Georgia work boots about two months ago. The inner liner is coming apart and the die from the leather stains your socks. I went back to tractor supply were I bought them they told me sorry theirs nothing we can do.This is a workmanship issue no doubt. I was sad to see on the tag the boots were made in China. I payed over 100.00 dollars for these boots, they are my first pair of Georgia boots and my last.

Very poor quality workmanship.

I have a Huskee Supreme 46 cut ridding mower. In my eyes it make a ugly yard decoration! I bought this new $2000 from Tractor Supply Co. I used it twice and the cheap parts for the front wheel snapped (plastic sleeves). The tire fell off and the tiny pin and washer were lost in the yard. I went to TSC and told them about this tire and they responded by telling me that they could not do a thing because it is wearable parts. So I asked them to replace the parts and they had no clue on how to do that!

The sales associate went to a bin with washers and pins and asked if this washer looked to about right. Out of discust I took the parts and took them home. Not to my surprise, they did not fit. I had to file the washer to make it fit the shaft that the tire goes on. Well that worked for 1/2 a acre. Now every time I try to use it I have to have spare washes and cotter pins. I will never get this problem fixed because it is cheap sleeves and a 10 cent pin holding the tire on.

$2000 out of pocket due to cheap parts that snap during use.

In May of 2005, my wife and I purchased a 1500 series Cub Cadet lawnmower. At the time of purchase we also purchased a 4 year service agreement. While cutting my 3 1/2 acre lawn, the mower came unattached to the tractor. As this was something which should not have occurred, I called the service company for tsc to have thematter remedied, along with other minor problems that I have witht he tractor, ie, the welds holding the bumper on the tractor have split with the bumper falling off., one of the head lights has never operated correctly-at all, the hood latch has not worked properly with the hood at times being unable to be opened and at other times unable to stay closed.

Tractor SupplyI was told that an area repair facility would pick the tractor up the next morning. They failed to call or come pick up the tractor. I called the repair facility and was told that they would not be able to pick upthe tractor until a week from tomorrow.

I called the service agency again and was told that was just the way it was.

I will be lucky if I am able to get a mower to cut the area normally cut about every 5 days.

I am angry and was some sort of justice done.

I wanted tocommend an employee at their Oswego,N.Y. store for the assistance he recently gave me.For the last two days I have tried to get on their web site to no avail.Must be nobody notices the site is down or they do not care enough to post it .Too bad for the employee.He will never know about the praise he should have got.

i bought a 42 in cut 18 horse huskey paid for it cash,when i got it delivered it was the same color that i bought,so that seemed ok i cut the grass 2 times not noticeing it was not my tractor aftersecond it broke one those cast irbolts holds the drive pulleys and a belt. ok the manager gave me a belt ordered bolt,next couple grass cutting that bolt broke, manager said have to get it repaired it was 2months old then,,

i called his truck driving friend, that was suppose to be a repairman,when he gets home after alod on the rd, so he advised me that he would charge me 60 dollars to pick it up,,mind u i bought it june2007 this 2008 i have bought 6 belts 4 tension springs 3 pulley bolts, well i wrote junk on it and i live in a well traveled road i sit it out there got laughs but no help from mtd that made the huskey,or anyone, this year 2008 still had broken belt, my brotherinlaw took it fixed it mowed 2 acres 4 times no broken belts no broken bolts,other wise i would have bought 1 belt by now, thanks to junky mtb,and rip off tractor supply,

ohhhhhhh forgot i noticed after first belt broke it was a 19 horse husky 46 in cut,, called them they said oh we will check on it so they as u know said keep it not ur fault,, hell yes wasnt worth a push mower,thanks to all people written here

i have bad bp problem keep it jumping up every time i had prob

We bought a huskee supreme in april of 2007, in less then 2 months we had to buy 2 belts, as of april 2008 this month we have bought 4 belts total, pulley system, barrings, and right now its broke down and will not run,and we think it needs another pulley system, we have contacted tractor supply since the first day we had trouble,asking for help and they didnt help and could not tell us what to do,the lawn mower has been broke down way more then we have used it and we have way more money in it then what its been worth,we also bought a trailer to haul it on also at tractor supply, we have about 2,400 with the trailer and the lawnmower(huskee supreme 46'cut.

The lower section of the cutting blades (three blades, 46 )are a piece of S---. I purchased the mower in 1992-1993. The lower belt drive number is incorrect on this model. The belts stretch way to fast I have had to replace three nuts on the blades. ( just the right side. ) WHY We are not talking about ten foot high grass. I have five acres. The engine is fine. I have replaced two of the bell housing.

We bought a Huskee riding mower from TSC here in Caldwell just up the road the 4th of September, 2007. Used it about three times to mow until the grass died up for the year. Got it out to check the oil and see that everything was okay a couple of weeks ago. Mowed for 20 minutes and it locked up. TSC is less than a mile from me and I called for service. They said they do not give service. Refused to even have someone come look at it. Only advice given was to call a lawn mower repair place in Brenham, TX over 35 miles away.

I would have to take it there myself and pay it. I am 84 years old, on a limited income and could not afford that. Had read on the Internet that Western Auto is authorized to do the repair work. TSC denied this although there is a Western Auto right near them. We ended up having to get Western Auto to come get it for repairs.

Fly wheel was ruined and a part had to be back ordered. We are stuck with a large repair bill and still have a worthless piece of equipment to continue paying for. We live in a small community and have passed the word around about how we are being treated. In the meantime we are having to hire our 1/2 acre yard mowed by a lawn company.

We will never buy another thing from TSC. They have offered no help or advice. I have written to the head office and if nothing happens I will go to every publication I can to get the word out including the Chamber of Commerce, Better Business Bureau and help for Senior Citizens who are being cheated. We wanted to buy from a local merchant so had chosen TSC instead of Sears this time.

We did not know Huskee had bad reviews or we would not have bought it. We could not afford their extra warranty policy but did not expect the mower to fall apart the fourth time it was used. Since it is six months old it should be replaced or fixed at their expense.

My wife is 79 years old and so stressed out she is not able to sleep. She is so frustrated that we can not get any help

I bought a 46 Huskie mower about a year ago and it is a piece of junk. I have to put a new belt on ($20.00) everytime I mow. Tractor Supply and Huskie are no help. I am off to buy a John Deere and I am telling everyone I know NOT to buy anything from Tractor Supply.

I have more in belts and labor than I have in the damn mower!!!

bought a huskee 22t- 6.5 hp woodsplitter on 9/16/07. bolts vibrated and broke off in motor my father fixed it so I could split wood. called tractor supply was told it would be april before I could get it back. cant remember guys name I talked to that time. This time vibrated motor apart and broke the frame. this was 11/14/07 let my mother call she talked to Mary.She said to bring it up to store got there she would send it out. Couldnt tell me when I'll get it back.

I made arangements to have a wood cut get together. This 11/14 thru 11/18/07 as my father had surgury. Trying to get his wood in for the winter. So being it was so undependable. Ended up going to Agway at other end of town buying one there so I can get our wood in before Im knee deep in snow.ask for our money back or to upgrade to a better model was told could not do that.

very bad vibration-motor vibrates apart- also cause stress cracks in frame- also pin holes vibrated oblong.plain junk very dissatafied.Been long time customer of tractor supply. Had to purchase another splitter to get my wood in as I live with my parents.

Pure Junk

On 03/11/2006, I purchased a Huskee Supreme 46 inch deck. Worked fine for about a year. On the deck, there is a pully hardware that is held down with a single bolt. This bolt has broken three times on me now. Seem's to be defective. Wandering if there is a recall on this product for this year?

I bought a 46 Huskee Supreme from Tractor Supply in May of '06. The deck on this mower is junk. From the start I had to replace the blade engage cable. I took it to Tractor Supply and they sent me to the shop that handles the warranty work. He told me to order the stuff myself and put it on, there would be no charge for the parts. This year the deck idler fell off, after the bolt broke. I had it put back on but now I have to replace the engine to deck belt every time I mow 1 acre of grass. Tractor Supply is no help and MTD couldn't care less.

I will NEVER buy another mower from any Tractor supply company again EVER!

I bought a snow blower from tractor supply in plattsburgh, ny. date of purchase 02/12/2007. After 4 one foot or better snow falls, I have yet to see that brand new cub cadet throw so much as a snow flake, it can't even throw air for god's sake. I 've been back to the dealer well over seven times. They are very sorry, but it seems that I paid them over 700.00 dallors just for the prevlidge of shoveling my driveway by hand.

People this machine does not move, It has like 6 gears forward and two reverse none works, all pins on augar broken, had them replced at my cost. from day one augar and fan do not turn. tried pushing snowblower into fresh powder snow with engine running, still did not throw snow , and this is not it's the only snowblower i've ever bought. And i'm not even going to dicuss my feelings concerning cub cadet snow blowers, concerdering that I've had better results with a junk yard snowblower. I wish you'd come and get that peice of "****" Before I decide to bring it back, it won't be pretty!

I bought your 35 ton Huskee log splitter at that tractor supply store in Dec. 15th and I used it 2 times when I discovered the hydraulic cylinder leaks so I called that same Tractor store and told them about my problem and they said they will call who ever to find out what they have to do. They never called me back so two weeks later I went over to them and explained the hole thing over AGAIN to Joan and she told me that she will make a call and get back to me by Monday and she did, she called me on Monday & told me they we're going to send a new cylinder and they will call me when it comes in.

Week -week and 1/2 later they call me and tell me that the cylinder is in so I ask what happens now who is going to replace it? Well the girl that called me couldn't answer me she said the manager will have to call you and talk to you about it she did not call me so I had to call her the next day again she was not there so I left a message she was to call me that this has been going on long enough that I needed this log splitter done she does call me later that day and we set up a day when I was to bring it over to them that they are going to replace the cylinder so we made it for Friday the 16 of Feb. and she even said to me wait I want to make sure that some one will be here to do it then she said that will be fine we can do it then I was to bring it over by 9am & I made sure I was there at 9am.

By 5pm still no word on my splitter so I call them THEY DIDN'T EVEN TOUCH IT YET and it wasing going to be done today I told them I needed it tomorrow and their come back was well we can't help you there I said thats why we set it up for friday 9am so it would be done that same day. They had it all day and didn't even touch it.If they couldn't do it that day she the manager should have called me or told me this when I droped it of with them this Morning at 9am I need that splitter and they didn't care IT WAS TO BE DONE THAT DAY as you can tell I am very ****** off with them & I hope some one will do something about this. All they had to do is replace the cylinder what an hour job if that. Hope to hear from you on what I can do.

3 days after warrentee expired TWO blade spindles locked up. Numerous belts. Compression release in the engine. PTO module is the latest. More trouble than I have ever had in over 45 years of mowing tractors. Not even starting to be worth the cost. Never again.

My problem is with the MTD product that Tractor Supply sells not Tractor Supply, they have tried there best to be helpfull. I own a 2003 Huskee Supreme LT 23.0 HP 46" Cut Lawn Tractor. There does not seem to be a time that I use it that I do not have to fix it first.

In the last two years I have purchsed three sets of blades, four belts, and two mandrills. I must constantly reposition slipped belts on the cutting deck and the drive mechenism. I have tried to buy Huskee belts for the Huskee Lawn Tractor but there is no cross reference chart that shows the Huskee brand belt that fits the Huskee Machine. I am now in the process of having to replace a spring that fell off of the drive assembly because the belt came off and let the spring fall off of the ideler bar that keeps the tension on the belt.

We bought a Huskee 2l horse riding mower on 7/03/02 and for the past 2 years have had to replace the drive belts and other belts. Every time or allmost every time when you shift into high gear for mowing the belt goes. We must have spent at least $200 or more on replacement belts. I'm really disgusted with this product and will not recommend it to any one nor will I ever own another Tractor Supply riding mower. You'd think spending $1500 would get you a good mower.

I purchased a Huskee Supreme Tractor with a 54-inch deck. Since the purchase it has been nothing but trouble. The blade pullies continually fail and have to be relaced. They are made of a poor alloy and fracture and strip. when they fail the blade goes flying, somtimes bouncing around under the deack and other times flying out from under the deck. In the last 2-years we have replaced 5 and I have been retreading the shafts and just lock-nutting the blades on in an attemp to get a bit more time out of the pully systems. If I had to replace them each time they failed I have need to buy about 12-15 of them at 70.00 a pop.

We purchased a Huskee Lawn Tractor from TSC in late March 2004 - sales price was $1800. In late July, the left front tire literally fell off while my husband was mowing our yard - on level ground. The hubcap blew off and we discovered that either the hubcap was the only thing holding the tire on or the cotter pin broke and fell off (we never did find a pin or any part of one) - we also discovered that same tire was missing the bushing with the grease fitting.

We have been trying since July to get that part - but every time the local shop that services the TSC mowers gets the parts in - they are wrong. TSC just flat out refuses to have any involvement since it is a "service" issue. WE WILL NEVER BUY ANYTHING FROM TSC AGAIN.

Three and half years ago I went to Tracotr supply to Purchase a lawn mower, I bought a Huskee mower with a 21hp with a 48 inch cut blade, it also had the cruise control on it which no one really needs when they are mowing a yard. I took the mower home, used it for two months and the rear end went out of it. The rear end was gear driven. I took it back to tractor supply they told me they would replace it with a new one just like it. Athough they no longer had any more of them. So they offered me another one which was cheaper although the only difference was it was not loaded with extras like the other one. It had the same cut and same hp. so i accepted there offer.

They loaded it up for me and I took this mower home. Then a year and a half later The rear end went out of it also, after the facotry warranty was expired. So i took it and had the mower fixed in the rear end. This costed me $100.00,parts were not included which was another $85.00. Now a year later the same thing is going wrong with it again. This mower has not been abused. All of the blets have been change but one. Now I am forced to make a decision again. "Buy a new one or have it repaired again?"

Why is a huge company like this one does not iclude other types of guarntee to help the working people who work hard for there money instead of telling you just fix it.This costs more money. Working families are not always capable of haveing everything fixed when it needs to be fixed. And further more this makes people not want to purchase there produsts when you can't even get a good 5 to 6 years out of something when you have to make this terrble decision to purchase another or have the one you have fixed.When you take them back to Tractor Supply they tell you where to take them and get the mower fixed.If it has no warranty on Major Parts you are out alot of money That I could be spending on something more enjoyable.

What is the answer to this situation, to make sure your customers keep buying these products ? Well I feel someone has to be responsible for these kind of situations, maybe a longer warranty on major parts like motor and the rear ends or maybe make a better product that will last longer. I am tired of spending time keeping a mower running when the paint isn't even chipped off of it yet. It is ovious I am not the only customer who has complained about there mowers. I read the complaint stories, there were alot of complaints pertaining to my issue also. Now doesn't that tell you people something!!

Why do we have to go to such extreme measures just to get a message out to the people!!!!! This makes me not willing to ever buy another Huskee product ever again They are not worth no $1600.00. This is what I paid for this mower. I could have bought me something else that would have lasted alot longer. Thank you very much. Crystal Hampton

we bought a 26HP Lawn tractor 52 inch cut. used it one time and the wheels fell off, we waited over 6 weeks for replacement parts, when they were shipped in they were the wrong parts, waited another 5 weeks to get parts. then the belt broke and we had to wait for a replacement for that because they did not have it in stock.

then it was the wrong belt so we had to go to another dealer to get a belt, then the middle blade spun the spindle and they sent the mower to the local service place ( Grays small engine repair) distributor said they would not warrenty the part so we had to pay to have the part replaced, Grays engine repair stated the blade had a bow in it that caused the malfunction and the blade was cast like that from manufactur , tts did repay our money for this part. now the tractor will not go into high range, we have made several attempts to get this mower going and keep going, with no luck, this tractor is a lemon and we want some resulation to this matter, this mower is now a year old and does not have 30 hours on it.

We purchased a Huskee garden tractor 24HP on 5-15-2002 for 2799.99 with a 3 year service plan for 199.99. It needed to be picked up & repaired the first month we owned it. I've fixed a few minor problems last year (03) and now on 4-17-04 it broke down again with a gear problem. I immediately called the 24 hr toll free number listed above. No one came to pick the tractor until 4-22-04 because my request got lost on a clip board at their repair shop Doug's Repair in Temperance MI 734-847-7474.

I called Doug's Repair today 5-4-04 and they haven't even looked at it. TSC was no help. I have over an acre of grass to mow and with the spring rains it will soon have to be bailed. What if it needs parts ordered? A $3,000 garden tractor should last longer than this. A loaner would be nice. Quick service woul be nicer. Will never buy another Huskee.

I bought a Huskee lawn tractor from them about 2 1/2 to 3 years ago. After 6 to 8 weeks of having to mower I had to replace the first of three cilonids and the only thing they would give me the part. To make a long stroy short. They would only give me parts they wouldn't replace them for me I had to.

Then after the warenty ranout every year I have to replace something on the mower, and I take very good care of my stuff . The starter, pullies, another cillonid, and the mower deck shifted. This thing cost $950.00 to buy. I have had to spend $400.00 more just to keep it running. When I try to talk to someone about this they say WE JUST PUT THE STEERING WEEL ON.

Purchased a huskee 42 in Riding mower. Started using it late summer of 2001. Had it serviced several times and blades changed, oil changed. Also had it repaired for Miscellaneous reasons. Currently had it serviced 3/30/04 and used it 2 times. The second time motor seemed to get a louder vibration . We shut motor down and called repair man. After he inspected it he decided it was a blown head gasgit

We bought a Lawn Tractor (Huskie SUPREME) 23hp on March 13, 2004...Didn't use it until March 27th for about an hour, parked the mower behind our shed under the awning and went in the house, came back outside 15 or 20 minutes later and smoke was coming from behind the shed, I ran back there to see what it was and fire was blazing from the motor of the mower, it burnt down our shed and all was lost before the fire department got there, we lost a motorcylce, a hugh air-compressor, christmas stuff, snap on tools and craftsman tools, lots of them, and weed eaters, brand new leaf blower, drills, sanders. a whole lot of stuff,

I went to Tractor Supply today to see what was going to be done and they said they will contact MTD. But I have a feeling nothing will be done, this happen to another man in our area and they wouldn't help him. It's a sad thing to spend $1,600.00 for something and it get burned up along with all our other stuff and nobody seems to care. Our shed and the contents was not covered by Insurance. The man I spoke with asked me would you like me to contact MTD, I said whoever is going to replace this mower or give me back my money. The mower was only 13 days old when this happen. this should have never happen. We had a old rider mower that also got burnt in the fire, but when we use to use it, it dripped gas all over and never caught fire. Now this brand new one must have had a electrical problem to start that fire.

All I want is a new one (better One) or my money back, I could push to have them cover all our loses if they don't want to try to help me.