Swiffer

I have a Swiffer mop which I am happy with, but I think the commercial ads are ridiculous and disgusting . They're pretty shallow. I'm pretty sure someone can come up with a more creative way to promote a good product.

I bought my first Swiffer Wetjet product from a local Wal-Mart. When I got home, I took off the wrapping, and set up the product. It didn't work, and still does not work. I've double checked the product, and have had multiple people test the product, and it still does not work.

I use the 360 Swiffer duster with extended handle. I have a terrible time putting on new dusters! I am in my 80th year. The prongs keep coming through the duster. I have wasted lots of new dusters, which are not cheap. Is there a special way to replace dusters?

We bought the very first version of the Swifter Wet Jet. Lasted for years. Now, the handle broke on the second and third ones we purchase, the "designer" model in a matter of two months. I too did not keep the receipt. What remedy, if any?

I have been using the Swiffer products for quite some time. I decided we would purchase the "new" Swiffer for our kitchen and keep the old one for wood floors. This morning, the 3rd "new model" again broke off at the handle. This is a design flaw that Swiffer knows is happening, but continues to sell in the stores. I have no intentions of purchasing another. The sad thing is that I really liked the product and recommended it to everyone.

I have bought two Swiffer wet mops now. They have both broken in the same place on the handle. The first time, I thought it was a fluke but after the second time, I am very annoyed. I bought them in different places so it wasn't that one shipment.

Everytime my husband cleans the floors while I am at work, when I come home, the smell makes me get a headache and I feel sick to my stomach. I have to go outside or leave for hours. Why can you not make an unscented formula?

This complaint is about Swiffer. I have two major complaints and I plan to blog about them! I bought a Swiffer Sweeper X-Large at Home Depot in Blauvelt, NY on 09 Sept 11. And the entire Swiffer Sweeper X-Large kit is both misleading and useless.

1.) The box says that it contains one sweeper, two dry sweeping cloths and two wet mopping cloths. The problem is that the wet cloths are not extra large so they do not fit the extra large sweeper! Again, the entire kit is useless. Why would you sell one package with two products having a different size? Your kit is both misleading and useless. Are you not P&G?

2.) Your "Question?" number or phone line listed on the box is operating on Monday through Friday, between 9:00 a.m. - 6:00 p.m. EST. Who the ** cleans their house during those time frames?

Most of us are working two jobs now that's why we buy Swiffers and pay so much ** money! Wake up P&G and read your own market research. We have no time, and when we do, we clean at 10:00 p.m.! We need a help/question line that can take calls when we we're using your products and not when bankers work! Swiffer is a convenience product--that is why you charge (and we suckers pay) the big bucks! We thought that they actually worked, but no.

You need to back up your ridiculous price point with a packaging that is not misleading. We need a product that we can use when it is assembled and you need a help line that is open when people are using your ** products. After all, you are calling yourselves P&G, not P$G.

I bought a Swiffer sweeper (the one you use dry and wet pads with) and after using it, my daughter (8 months) broke out with an insane rash from head to toe. She couldn't eat or drink anything either. Her rash got worse and was horrible looking, and her skin turned red and also green in a couple places. I took her to the emergency room and found out it was something she had contact with. Well, the only new thing was the Swiffer on the floor she crawls on. I have heard of numerous episodes with animals after using Swiffer since this happened to my child. I firmly believe Swiffer should be out of business and potentially sued. This truly makes me sick. My 8-month old is now on steroids and Benedryl.

I purchased a new Swiffer Wet Jet two months ago (have maybe used it seven-eight times) and the handle just snapped in two, up by the button to release cleaning fluid. I cannot find my receipt so I'm unable to return to the store where I got it.

And not only that, the batteries already needed replacing. I'm very disappointed in the quality of this product and $20+ for a product that doesn't last very long really upsets me. Do I have any recourse?

A few weeks ago I purchased a swiffer sweeper and the handle fell off. I had one in the past that lasted a lot longer than that..........just curious if I would be able to get a coupon for a new one. I am unable to take it back to the store because I didn't keep the receipt. Thanks so much!

I had my old Swiffer Sweeper for about 3 years before the handle broke, so I replaced it. The design looked different, so I guess they changed the product. Well, after only a few months, the battery is completely dead, it won't hold a charge at all. When I tried to call the warranty number (product is for 1 year), the number gives me 2 options; where to find products or where to buy replacement parts. There is no option to speak to a person and nothing on the website for customer service, except to write an email.

A Swiffer grey rubber-looking base disintegrated. I used it only with "dry cloth" to dust tile floor between vacuuming. I store the unit by hanging it on the wall. It has had excellent care. The rubber-looking base has crumbled and disintegrated. There is no phone number on website. After writing emails on the website (3 attempts), I found out that they did not transmit. I think they should be put out of business if they do not give a method to hear the complaints and correct the problem.

I called a few months ago regarding my Swiffer vacuum overheating. The customer service rep I dealt with said that she was going to send me a coupon in the mail for a new one. I've still yet to receive it and I'm getting frustrated. I have provided my information above and you can check my call log regarding my complaint. Please have someone get back to me regarding this issue as soon as possible. Thank you.

I can't explain how sick and tired I am of the Swiffer ads where the neglected mop "moves on" with a rake, bowling ball, whatever... Is the idea to attempt to brainwash people by airing the ads as often and on as many channels as possible? The Swiffer is a GREAT product but the ads are so freaking repetitive and played out that I am considering going back to the neglected mop as a way to protest against the commercials. Please PROCTOR & GAMBLE, master of product advertising for many years, come up with something new!

I am sick and tired of the ** Swiffer TV commercials How can we make it stop? Any help? Please.

I was watching TV with my beloved, beautiful, clean cat when a brand new Swiffer commercial was on and the dirty putrid old duster fell in love with a filthy old doll. I totally understand that, but in the end the dirty putrid old duster fell in love with the cat! I don't understand. Cats are very clean animals! I demand you delete the commercial now, n-o-w. That spells now!

I have had to buy 3 Swifer wet jets in the the last 12 months @25.00 each and all three have did the same thing. the handle & pole broke no preasure was applied they just simply wear and snap . and since its been over 30 days and no upc because of course i threw the boxes away(who really keeps the box when purchasing a mop?) they will not refund me or even simply replace it! Im done with this product and any other product they make.. going back to the basic mop Much cheaper and more reliable!!!

I just put a new container of jetclean in my swiffer mop. After 24 hours my bathroom still has a strong unpleasant perfume scent. Has Swiffer changed their formula? I think I'll return to my regular mop and ammonia after a couple of years of using my Swiffer Jet Clean mop.

I bought my swiffer vacuum and followed the instructions regarding first use, but ever since I got it, it hasn't worked properly. The battery dies out before I can even do two full rooms, so I have to wait another day to charge it again. My mother has had the same thing happen with her swiffer vacuum, so they asked if I would write in and complain about it.

Bought a swifter wet jet. Used it in Kitchen. Next day My Boston Terrier dosen't eat and throws up the food from the evening befoere. He just lays down sick for 24 hours. Then seems fine. Two days later he breaks out in unbelievable hives. Vet puts him on Benedryl 25MG which only holds reaction for 8 hrs and needs another pill. 3 days of this and back to vet. Now on prednisone and benedryl and doing well. Cleaned floors with Vineger water. Blood work should be back in about a week on the Terrier. Its winter and I take the dog outside with leash. House is totally dog proofed. This is the only thing that changed in his enviromnt. He is a floor licker in kitchen. I'll update when Blood tests results are bsck.

Stress of seeing my pet in total distress. Vet Bills.

I inquired with the company about the fact I had purchased (2) SwifferVac Cordless sweepers in (12) months, and both units after a few months were useless because they no longer hold a charge. I specifically inquired about receiving a replacement. I was informed that refunds were only available for 30 days, and was given a list of instructions on how to use/store/charge the unit. (I am literate, I know how to read directions) I was also told that I should sweep before using the vacuum, and that the life expectancy on these units is only 8-10 months. I explained that NOWHERE does it imply the product is only good for 8-10 months, and I thought it was rediculous that someone would purchase a vacuum with the intention of sweeping before vacuuming. This product is advertised as a convenience, and had I known that was the recommendation I would have purchased another brand completely.

I have spent $60.00 ($30.00) each on two SwifferVacs and have nothing to show for it! I want my money back!!

This about my second or third Swiffer vacuum, The battery will last about six months and then it will not charge anymore. I do run them completely down because I have wood floors throughout the house and never get through before the charge is gone. Other that that problem, I have been happy with the product. Just wish you could do something about the charge time on the batteries.

I purchased a swiffer product and only used it twice in my home. I had used it once and my dog became sick after having no problems with her health. I used it again, not knowing, and my dog died 15 minutes later. I took her to the vet and they told me this product can cause an animals death due to a toxic ingredient that is sweet to an animal and attracts it to lick the floor, or if they walk in it while it's still wet and lick their paws it can kill them.

My dog who was my baby, died for no good reason. The only warning they have on the label is keep out of reach of children and pets in case of accidental ingestion, just the same as any other household product you may buy. They need to have a warning that is more effective in educating consumers.

I purchase the Swiffer wet mop and I have a wiener dog. It has made him ill to the point I spent over $100 taking him to the vet because I could not determine what was wrong. I spoke to many friends whom have experienced the same issue. My dog would not walk on the tile and he was ill. I then mopped my tile using only soap and water and gave him a bath. He now is fine. He will FINALLY walk on the tile. This is a hazardous product to animals and should NOT be sold. I have tried to contact the company but they do not offer a phone #. I am sickened that this product is on the market. It needs to end. Please help me to prevent something from happening to someone’s pet or their child.