Complain about a product or service

Swiffer

tara of grand blanc, MI June 5, 2009

I have had to buy 3 Swifer wet jets in the the last 12 months @25.00 each and all three have did the same thing. the handle & pole broke no preasure was applied they just simply wear and snap . and since its been over 30 days and no upc because of course i threw the boxes away(who really keeps the box when purchasing a mop?) they will not refund me or even simply replace it! Im done with this product and any other product they make.. going back to the basic mop Much cheaper and more reliable!!!

Sharon of Portland, OR April 27, 2009

I just put a new container of jetclean in my swiffer mop. After 24 hours my bathroom still has a strong unpleasant perfume scent. Has Swiffer changed their formula? I think I'll return to my regular mop and ammonia after a couple of years of using my Swiffer Jet Clean mop.

Linda of Abbotsford, BC April 9, 2009

I bought my swiffer vacuum and followed the instructions regarding first use, but ever since I got it, it hasn't worked properly. The battery dies out before I can even do two full rooms, so I have to wait another day to charge it again. My mother has had the same thing happen with her swiffer vacuum, so they asked if I would write in and complain about it.

Jamie of Norton, OH January 29, 2009

Bought a swifter wet jet. Used it in Kitchen. Next day My Boston Terrier dosen't eat and throws up the food from the evening befoere. He just lays down sick for 24 hours. Then seems fine. Two days later he breaks out in unbelievable hives. Vet puts him on Benedryl 25MG which only holds reaction for 8 hrs and needs another pill. 3 days of this and back to vet. Now on prednisone and benedryl and doing well. Cleaned floors with Vineger water. Blood work should be back in about a week on the Terrier. Its winter and I take the dog outside with leash. House is totally dog proofed. This is the only thing that changed in his enviromnt. He is a floor licker in kitchen. I'll update when Blood tests results are bsck.

Stress of seeing my pet in total distress. Vet Bills.

Angela of Irmo, SC December 9, 2008

I inquired with the company about the fact I had purchased (2) SwifferVac Cordless sweepers in (12) months, and both units after a few months were useless because they no longer hold a charge. I specifically inquired about receiving a replacement. I was informed that refunds were only available for 30 days, and was given a list of instructions on how to use/store/charge the unit. (I am literate, I know how to read directions) I was also told that I should sweep before using the vacuum, and that the life expectancy on these units is only 8-10 months. I explained that NOWHERE does it imply the product is only good for 8-10 months, and I thought it was rediculous that someone would purchase a vacuum with the intention of sweeping before vacuuming. This product is advertised as a convenience, and had I known that was the recommendation I would have purchased another brand completely.

I have spent 60.00 (30.00) each on two SwifferVacs and have nothing to show for it! I want my money back!!

Courtney of Chandler, AZ April 8, 2007

I purchase the Swiffer wet mop and I have a wiener dog. It has made him ill to the point I spent over 100 taking him to the vet because I could not determine what was wrong. I spoke to many friends whom have experienced the same issue. My dog would not walk on the tile and he was ill. I then mopped my tile using only soap and water and gave him a bath. He now is fine. He will FINALLY walk on the tile. This is a hazardous product to animals and should NOT be sold. I have tried to contact the company but they do not offer a phone #. I am sickened that this product is on the market. It needs to end. Please help me to prevent something from happening to someone’s pet or their child.

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