Complain about a product or service

Sunbeam

Cynthia of Belvidere, TN January 6, 2010

I purchased a Sunbeam Electric Blanket at Wal-Mart last year. The blanket does not heat up at all. I was going to complain to Sunbeam but after reading all the other complaints it seems that it would be a waste of time. I feel I am just out the cost of the blanket (85.00) with no options to get a new blanket or recover the cost of the bad one I have. Sunbeam must be making their product in China tho I don't think even a China Man would buy these lemons. Shame on Sunbeam.

Dean of Ogdensburg, NY January 4, 2010

Bought the twin sunbeam electric blanket for christmas from a gift card at walmart. The blanket worked 3 times and then would not heat and kept blinking. I then checked online and found the problem to be similar. Not a good product!!!!!

Janene of Mount Clemens, MI January 3, 2010

I purchased 4 twin size heating blankets and I have sent them ALL in for repair. Sent them in starting October 2008 and the repairs have NOT stopped. One of the blankets have been repaired twice and NOW another one they just repaired has quit heating AGAIN! The blankets only worked for a month New and now one of them just quit heating up with the cold weather knocking at my door of 5 below ugh. I have spent 38.00 so far in shipping and they are GARBAGE! Never again!

Charles of Marshall, TX December 30, 2009

THE COMPLAINT IS ABOUT A QUEENSIZE ELECTRIC BLANKET BOUGHT AT WAL-MART The blanket would only heat one side it cost 13.00 to send to Blanket Service Russell Drive Box 469 in Waynesboro,MS in Oct. 2009 got is back in about a week worked good was same blanket with new controls now again one side won't heat on any setting what do you suggest? [Sunbeam] Paid for a blanket that never worked on both sides paid 13.00 to fix. now its bad on one side again

Kaleen of Julian, CA December 30, 2009

I also bought a Sunbeam Electric blanket, twin size, for my daughter. I got it last year at Walmart. It was never used on any higher level than 2 and was installed as directed. This week it stopped working and started blinking. Very disappointing!

Kathy of Colorado Springs, CO December 27, 2009

I purchased a Sunbeam electric blanket, dual controls, Style 84SQ, Listed 613A E23623, RN17280, 18684, P.N. 107882-030, V225W895511 J93012. Once control has ZZ & will not reset. Non-usable blanket. Please replace blanket.

Glelnda of west Monroe, LA December 21, 2009

I had bought a sunbeam electric twin blanket for my husband's side of the bed because he is always cold.It lasted 3 weeks and started blinking I had to unplug it I was scare it might cause a fire. I will never again buy another sunbeam product.

monica of san diego, CA December 20, 2009

ok the electrical portable water sunbeam is to bad really this is the 2nd time we buy because the first time we loose the money because we need the recive! and now same problem the water i dont know were scape because in the floor the water fall o my good ! im tired about this, but i like the portable water electric for hot &cold water, i need help what i do the prices is around of 100.00dlls im not paid 10.00 . sunbeam has a manufacture problems!

mae of alma, AR December 11, 2009

Bought 2 blanket on black Friday use on for about 1 1/2 weeks blink blink, took that one back to Walmart started using the other one this morning, Dec 11, 2009, woke up cold. Blink blink. What happened, Sunbeam use to be the best.

Laura of Waterville, VT December 5, 2009

2008 Sunbeam Products, Inc. doing business as Jarden Consumer Solutions, Boca Raton, FL 33431. This is not funny, on the front of the package it says "Turn Down You Thermostat Save up to 131 on your winter heating bills!" Sure you can do that and freeze as long as you try using Sunbeams Electric Blankets, because they either don't heat enough or don't work at all!

My mother-in-law 88 years old and myself both got the Sunbeam electrical blankets at Walmart Store last fall and both of us had little use of them before they were no longer working or working very little. My mother-in-laws got a little warm on on lower half only near plug in on 2 of her blankets. She said, "I have to put the thermostat on HIGH for it to barely get warm."

My blanket quit working when the high/med/low setting light wouldn't stop blinking and the blanket stopped working completely after that. I quit using it for fear that there may be an electrical short or something. I set my mother-in-laws up for her knowing she was unable to do it herself! We both purchased one blanket each at Walmart Store in 2008 and in 2007 one at Big Lots. I opened it plugged it in and placed in correctly as it says on package!

One has 5 year warranty its maroon in color, single control, full size and was made in 2008 131.00. The 2nd one from Walmart Store has 5 year warranty is blue in color, dual control and was made in 2008 is queen 118.00. The 3rd is Blue also but bought at Big Lots single control, full size and was made in 2007 and I threw it out. So this tells me it doesn't matter if you purchase dual controls or single control, neither are working! Also we have never washed them in washer or dried them in dryer, so this can't be the cause of them not working.

What made me check consumer affairs was when I went to place the blanket on the bed for the next season I noticed a sealed piece of paper stating claims! This claims was folded so no one would even think to read it! Looks like a packing slip with all writing folded inside. This upset me even worse. Why didn't Sunbeam place statement like, "Read Important in red," so customers could see it. So I thought we better get new ones maybe they only work for one season!

But then I thought I better read Consumer Complaints first, now after reading all the reviews have decided not to purchase Sunbeam product ever again! I've been very disappointed with this product and tell all my family and friends to stay away from Sunbeam products. I finally have had it with Sunbeam! They use to have the best electric blankets and now can anyone every trust them again! I sure won't!

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Follow us on Twitter.