Complain about a product or service

Sunbeam

Ron of Harrisonville, MO March 3, 2010

Bought an electric blanket (king size) at Walmart, took it home and plugged it in . It would not heat on one side, just blinked on and off. I followed instructions plugged itback into the wall and it was off. Out 79.00 for a new blanket that does"nt heat

Gina of Hilton, NY March 2, 2010

I bought a Sunbeam electric blanket a year ago and it started blinking away after about 2 months. It was heating up fine but I noticed that half of it would heat up and the other half wouldn't. Now it doesn't work at all. I waited years to buy these because they are expensive and I got them on sale. My two sons have one as well and I'm not sure about theirs. I can say however I am pretty ticked off about mine.

Chastity of Lanark, WV February 6, 2010

Have purchased 3 electric blankets over the passed 2 years, each were a different size and controls were a little different. Every one has started blinking on the control module within a week to a month and then they do not work. This is a problem that should be dealt with they are not cheap!! As is shows many many people have the same problem with the postings on the interent. This is rediculous!!

Miran of Ogden, UT February 5, 2010

I didn't know there were so many unhappy customers out there until I tried to search online for problems of the Sunbeam electric blanket. I bought the Sunbeam electric blanket in full size and recently I found it doesn't heat up enough, even though I turned on high for several hours. I didn't even feel the warmth in my bed. It was working ok when I first used it, and now it quit heating up. I don't know what to do.

After reading all the customer complaints, I know there is not much help from Sunbeam(considered that they don't usually replace a new one and the cost of returning the old one for repair may be far more than its original price). I thought Sunbeam was the trusted brand name, but now I am not so sure about it. Very disappointed!! They need to manufacture something that work. There is something needs to be done (i.e. product quality/performance assurance) , not just deceiving customers/consumers by producing these junkie, malfunctioned and pricey blankets.

Pixie of Golden, CO February 1, 2010

Just read the article on "How to complain" and wanted to tell you how my dad got a new toaster from Sunbeam. He had written several letters on how it was burning toast. He didn't get any response and then he saved the burnt toast for a couple months. He then shipped the old toaster in a box in the middle of the burnt toast. A few weeks later, we received a brand spanking new toaster in the mail.

virginia of batavia, NY January 13, 2010

I sent an e-mail to Sunbeam.com and was asked by Kimberly to reply to several questions about my Sunbeam Electric blanket. I replied to the questions, but my e-mail was rejected. No reason given for rejection. My Electric blanket was not a very good one. I purchased it one year ago from Wal-Mart. I have the receipt, but no address to which to return the product and have the item repaired.

Tracey of Newberry , SC January 11, 2010

I purchased the Sunbeam Twin Size Electric Blanket P.N. 121135-008 Style 82 from Walmart. It only worked for a few months ~ because I did not have the receipt and the original packaging to return it to the MANUFACTURE there was nothing I else I could do.

Morgan of Paso Robles, CA January 11, 2010

Seemed to be going thru too many Mr. Coffee machines. After 6 months the latest one slopped water all around it, took forever to brew 3 cups and failed to drain the reservoir. I took this last one apart and discovered an almost completely clogged artery. The drip tube hose underneath was full of minerals(?) from the hard water around here. Cleaned it up and took care of all the symptoms.

colleen of sheboygan, WI January 10, 2010

bought a sunbeam king size blanket from walmart. (second one in 1 1/2 years. both lasted 3 months. both had same problem, one side would stop working and just blink. never will buy sunbeam product again! lesson learned. but out 200.00 dollars. for useless blankets.

carolina of shallotte, NC January 10, 2010

I bought the Sunbeam Mixmaster. made cookies, and found that there was a nut in the cookie that came loose from the beater. brother in law bit right into the steel nut. I called Sunbeam and told them of the faulty problem with the beaters, and they offered to send me a new nut to screw back in. mixmaster never did scrape the sides, and was extremely hard to lift the head up. since i didn't get anywhere with the help line, I carried the Sunbeam mixmaster right back to Walmart, and exchanged it as damaged for a new kitchen aid. sure I had to pay extra, but boy is it worth it. the beaters are wonderful. ( no nuts to hold them together). someone is going to choke on the loose nuts that hold the beaters together, then they will have a lawsuit instead of a phone call. buy kitchen aid, worth the extra.

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