My wife and I purchased a new Samsung refrigerator at Lowe's here in our town. 2 days after it was delivered there was a puddle of water inside the freezer (caught before it froze) we called them and Lowe's sent a tech out to fix it. Three days after that, we had the same problem, so Lowe's replaced the whole refrigerator. 2 months later, the ice maker quit making ice, called they sent a repairman out which took two weeks, and got it fixed. Then about 4 months later, it would not dispense ice, again another call and another repair. 3 months later when I would get ice it would not stop and it would keep spitting out ice, need I say it again? Another repair!!!!!
Now we are into a year and a half with this piece of ** and now it overfills the water in the ice maker which then freezes and breaks the ice holder, so at this point Lowe's said, "Sorry, it's out of warranty, you need to call Samsung!!!" So I call Samsung, they were very helpful gave me a 1 time out of warranty service repair! So again it takes a few weeks but they replace the entire ice maker. Flash forward 6 months to today, 3/6/14, and guess what? Yup you guessed it, it's not making ice at all, so I call Samsung and basically am told it's out of warranty and after exhausting all resources there is nothing they can do!!!! Oh I almost forgot, after one of the repairs the service tech left me a spare part, and told me, if the ice maker would not stop dispensing ice, here is a spare part to fix it, and of course it did, so I also replaced it once myself!!! This Samsung Refrigerator is the biggest junk I have ever owned I will never ever buy a Samsung product again!!!