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Consumer Affairs


Is this your Business?

Rubbermaid


Consumer Complaints & Reviews

In the past two months, two of your products mentioned above, the large spatula, white with a red handle have broken at the point where it connects. I have always used your products and have had no complaints. Is there a defect in the manufacture of this product?

I purchased a 30 piece value pack of containers as a Christmas gift, and decided I thought I'd like it. So glad I kept it. Most of the covers do not stay on at all. They can not be used with liquid for sure. I am so glad I did not give this out as I would have felt awful for giving this product to anyone. I have used a lot of Rubbermaid, and have never been disappointed before. I am not sure if I will still invest more money in these products.

The "MixerMate" container top is very poorly designed. The top pops off with almost no effort. The first time I used it in a lunchbox, I found that the top had popped off and dumped the contents into the lunchbox. It would appear that Rubbermaid does not test their products very well before production. I've seen numerous similar complaints on this same product. All I want is a screw on top, forget about trying to make something nifty or stylish. Give me something that works or give me my money back.

I bought Rubbermaid Rougneck 45lb wheeled trash cans from Home Depot last year. I should have read the reviews online at homedepot.com and rubbermaid.com first. The lids never fit correctly and within a few weeks, both lids cracked and ripped. Sticker on the cans says 'engineered for life'. It's a very poorly designed product which is disappointing. Previously I had Rubbermaid cans that lasted well for over ten years. The Rubbermaid site says these are sold exclusively through Home Depot.

The ice cube trays Walmart sells are poisoning people using them. If you freeze your water, then let the cubes melt in a glass afterwards, you'll see plastic scum that comes off the trays in the glass of water! You're drinking plastic. Try it; these are the Rubbermaid trays.

I purchased a Rubbermaid Big Max Shed 7X7 on 9/4/06 at Home Depot. There was a rebate for a Free Deckbox if purchase was made between 8/24 and 9/27. I sent in my receipt to Rubbermaid on Sept 9, 2006. I received a letter from Rubbermaid on Nov 23, 2006 stating that I sent the wrong receipt (in which I did, I sent a copy and not the original) but their letter stated that I had 7 business days to resubmit the rebate. The date on the letter was dated 11/03/06; the envelope was dated 11/17/06. Way past the 7 business days required.

I resent my original receipt back to them on 11/18/06. I then have received the envelope which I sent my original receipt in, on 12/22/06. Label states "return to sender, refused". It was also stamped Return to Sender offer expired. I do not understand their process, it took more than 7 business days to get this mail to me and then when I return it, they tell me offer expired. I bought this shed at Home Depot because of the special rebate and now I receive nothing. This really upsets me and I will never buy any Rubbermaid products again.


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