Complain about a product or service

Royal Prestige Cookware

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The following statement was submitted to ConsumerAffairs.com by Hy Cite Corporation:

A Message from Hy Cite Corporation/Royal Prestige

Complete customer satisfaction is our number 1 priority. Hy Cite Corporation, the owner of the "Royal Prestige" brand, sells its Royal Prestige products through authorized independent distributors. Hy Cite and our distributors are committed to serving our customers. While no business is free from customer complaints, with hundreds of thousands of customers, the number of our customer complaints is exceptionally small. In fact, our customer satisfaction level is extremely high and the response to our products in the home is overwhelmingly positive. Please visit our websites at www.royalprestige.com and www.hycite.com to learn more about our company and to review customer testimonials. They speak volumes about our products and customer commitment.

Our Products

We belive we offer the finest cookware available at any price and, with our 50-year limited warranty, they are a smart, lasting value. Even more important, our cookware is designed to complement your healthy lifestyle. It has been specifically engineered to allow you to cook in a healthy way using moderate heat and little or no water or grease, which can help your food retain valuable nutrients and reduce your fax intake. We are proud to offer our products and excited that more and more people are learning about the health benefits of "waterless greaseless" cooking.

Our Pledge

It's simple. We want all of our customers to be completely satisfied with our products and service. If you have any problems, questions or comments, here is how we can be reached. Please do not hesitate to call so that we may assist you.

Warranty, Merchandise or Delivery: Please call our Customer Service Department at 1-800-279-3373 (bilingual).

Billing or Financing: Please call our Credit Department at 1-800-280-9708 (English) or 1-800-280-9709 (Spanish).

All Other Matters: Please call our Customer Care Department at 1-877-494-2289 (bilingual).

Hy Cite Corporation
333 Holtzman Road
Madison, WI 53713-2109

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