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Pyrex Cookware

• Three Years Later: Pyrex Dishes Still Go Boom • The Company Lawyer's Response to Our Story • Pyrex Panic: Shrapnel in the Kitchen • Bakers Beware: Shattering Pyrex Pans --- • Consumer Complaints - Pyrex • Consumer Complaints - Anchor Hocking

Roxanne of Selmer, TN March 9, 2010

I am writing you today, b/c of the Pyrex glass bakeware. I was given a set of the 9x 13 casserole dish, 8 x 11 dish, and 8" x8" dishes. I think there was another dish in the set, but I no longer have it in my possession. This was a Christmas present I received a few years back. I never sent a comment in before, b/c I assumed it was something I had caused. The first 2 dishes burst and shards of glass went flying in my kitchen when I removed one from the oven and set it in the empty kitchen sink. It was horrible and glass went everywhere! It was an awful explosion that caused everyone in the house to come running to see what had happened. Dinner was ruined, but a couple of bandaids and no major injures were all I recieved.

The 2nd casserole dish burst IN MY OVEN!again with a loud explosion. Both were a horrible mess to clean up, but my children we no where around and I only received a couple of slices to my fingers cleaning the messes up.

The 3rd time was last Saturday. It was my 11 year old son in the kitchen, I was out for groceries and the kids were staying with my dad at my house. The 8"x8" pan was setting on the stove on the back burner and Caleb accidently turned the eye on that the dish was setting on. (He is in major trouble, as he should not have been attempting to cook at all while I was out of the kitchen.)He mistakingly turned the wrong eye on and was standing directly infront of the burner stirring the mac n cheese while he thought it was heating up.

By that time my Dad had noticed the mac n cheese sound as caleb poured it out of the box and was headed into the kitchen to see what what going on. He then told him to quit cooking, and turn everything off until I was home to oversee it. Caleb turned it off, grabbed a sandwich instead and headed to his room. (Thank God!) Dad had not even made it back into the living room when he heard an explosion. The 8x8 dish had exploded not 1 minute after my son and father had gotten out of the kitchen. If he had been standing where he was moments earlier, he would have been blinded, I'm sure. Not only that, he could have been killed!!!!

There were 4 other children running in and out of the house that day going to the backyard to play on the sunny day. They happened to be in one of the bedrooms playing when this happened and they were not injured either. Thank the Lord again, as the backyard is fenced in and the kids are told to go through the kitchen to go out thru the backdoor, so they are in the fenced in area away from the front yard. The only damage done was to my son's feelings, my father's stress, and my linoleum floor which the glass cut up and even burnt several holes in!

I realize this was a mistake on my child's part and my fathers for not catching him earlier. But this made the 3rd time this happened with my Pyrex glass dishes. Again, its funny to be saying that about a product designed and manufactered to be used in a 500degree oven and on thier website, they have had enough complaints, that there is a special page written by the VP of World Kitchen on how safe thier product is, even though people are obviously having this happen all the time. Thank God, Caleb had walked away from the stove, where he had been standing moments before as he was boiling Mac N Cheese in a seperate container on the front eye, while the dish remained on the back eye. However, The 8x8 exploded and I am still finding the glass 3 days later, this happened this past Saturday.

If he had not walked off, he would have been hurt extremely bad and more than likely would have had glass expode in his eyes. The dish was not 2' away from his face. I cannot tell you how disappointed I was to go on the consumer affairs website and see comment after comment of this exact same thing happing all over the country and the company website has a page up calling these events false and misleading. I was 100% honest in my post! I do not want a replacement or any complimentary discount from the company, as I will never use a gift or purchase another glass cook ware dish again. Shame on them for continuing to make a product that is for use in a family home.

I have been blessed to have only sustained a few scrapes and knicks during my years of stupidity continuing to use their product, but it will never happen again and you can bet that everyone I know will know about the cheap and dangerous products they sell for families to use in the most popular room in a house!

Valerie of San Francisco, CA March 3, 2010

I had a Pyrex container in the refrigerator on the lowest shelf filled with cut broccoli. When I opened the door it fell about 2 to 3 feet to the floor and it just exploded throwing shards of sharp glass everywhere, all across the room over, shards flying over 8 feet away. It was truly frightening and beyond unexpected, the entire reason for choosing Pyrex is its supposed durability, and here it didn't even fall far (nor was it heated or cooled to the extreme). Lucky for me I was able to keep the dog away from it and only sustained some small cuts (as did my husband), but honestly it really really sared me.

Now I don't know what to do about the Pyrex I have, clearly it is dangerous, but I don't want to use plastic and it is not right to have to simply throw all of those containers away. Appalling that they are allowed to sell something so obviously defective and not the durable product it purports to be.

L. of Laramie, WY March 2, 2010

My square Pyrex baking dish shattered after I had removed it from the oven and placed it on the stove top.

Allison of Saint Louis, MO March 2, 2010

I was baking potatoes au gratin in the oven in a 9x9 square pyrex dish. After about 10 minute I heard and explosion and the glass blew up all over the oven and shards were everywhere.

Karen of Poland, OH March 1, 2010

I was broiling a steak in the oven--heard a noise--checked the food--closed oven then this loud pop--PYRES pie pan craced everywhere and cracke the glass in my oven. I am a renter--if this is defective--PYREX should have to pay for the repair on this oven!

Deborah of Alexandria, VA March 1, 2010

I use my Pyrex pie plates frequently to heat up foods in the microwave. Until today, I have not had a problem. This morning I placed some food on the dish and put it in the microwave. I left the kitchen and heard a noise. I found that the pie plate exploded and nearly came completely out of the front glass window. The entire microwave (relatively new) was totally destroyed by the glass shards. It blew out the circut panel and I will be having the electrician come tomorrow to assess the damages. I am still traumatized by this event as I would have been seriously injured if I had stayed in the kitchen.

I am very upset by this. I have been using Corningware products for 45 years and my Mom used them since they were marketed. A few months ago, I learned aobut the take over company changing one ingredient making the production costs lower but the glass unstable. I went to many stores with this information and asked that they discontinue selling Pyrex products. Financial damagees will be determined tomorrow by the appliance store, the electrician and the installer. Since the microwave is less than 5 years old, I can estimate costs to be about 700.00 to 900.00. (This was the cost of the mahine and the installation only, 5 years ago) It will cost to have it removed and taken to a special dump for such machines. I am very concerned about residual damage to my circut breakers. Again, the contractor will check that out tomorrow evening.

Bob of Cincinnati, OH March 1, 2010

We measured yogurt and mayonnaise together in a 4 cup Pyrex measuring cup to make a curry dip. After completing the measures and pouring the two ingredients into another container, my wife placed the dirty container into our dishwasher. Almost an hour later, we were sitting in the living room with company and heard an explosion. We couldn't figure out what it was until our company left. After they left, we began placing other dirty dishes into the dishwasher, and noticed that the 4-Cup Pyrex measuring container had shattered! I have no idea what prompted the container to explode.

The dishwasher was NOT running, and the Pyrex had been sitting undisturbed for about an hour on the top shelf of the dishwasher with nothing else touching it. It had been a day since we used the dishwasher, and it was not hot. The mayonnaise was taken from the refrigerator, and the yogurt had just been purchased at the store and measured after bringing it home. The temperatures of both were mildly cool and could hardly be called "extreme." The measuring cup wasn't touching anything else in the dishwasher. It wasn't merely "broken." It was shattered into hundreds of pieces, many of which were slivers small enough to fall through the dishwasher to the bottom.

Again, the measuring cup was NOT exposed to any sort of extreme temperatures. The refrigerated yogurt had actually been in the car for more than 20 minutes en route from the grocery to the house, and the mayo taken directly from the shelf without being refrigerated (the seal hadn't been broken on the new container). The Pyrex had been sitting on the tray of the dishwasher several inches from any other item, and nothing near it was large enough to fall onto the Pyrex to cause breakage. Considering the loud noise, it truly seems to be a "spontaneous" explosion. This is a recipe I have used many hundreds of times without a reaction of the Pyrex!

john of springhill, FL February 28, 2010

I was making meatloaf and in the middle of cooking, it exploded. For about half an hour, the pan was out, but the peices where still poppng inside the oven.

Carol of Jay, ME February 28, 2010

Put a 9x13 chicken pie in oven and in a few minutes heard a loud noise,the pan exploded in the oven. I had several dollars of ingredients lost and have a huge mess to clean up,glass and food everywhere

Kristen of Dubuque, IA February 28, 2010

The pan came out of the oven and was set down on the counter top about 6 seconds later we herd a cracking noise and it blew into a million pieces.

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