Poulan Pro

I bought a Poulan chain saw almost a year ago. It stopped working and I discovered the fuel line had dissolve in the fuel tank. I called Poulan and they said oh well, you live in a state that uses ethanol in the gas and it will dissolve the fuel line. And they won't stand behind the warranty. What are you supposed to do if you live in a state that uses ethanol? Would it cost them that much more to make a fuel line out of neophrene instead of plastic? Very upset.

On Father's day 2011, I purchased a Poulan Pro Blower and has stopped working on Oct 3 2011. The service dealer said that head on housing cracked. I called the dealer, and she said to file a complaint. I purchased a new one at Lowe's Hardware.

I purchased a Weedeater One (Model: WE261) Riding Lawnmower on July 19th, 2010. It was used by my 55-year old husband during the remainder of last summer. It was working properly when it was put up for the winter. When he attempted to use it last month, the steering mechanism was faulty. I called Weedeater and they told me that it would be covered under warranty, and they gave me the name of the nearest dealer. I took my mower there, and discovered that two identical mowers were there for the same exact problem, and yet all three mowers were denied warranty coverage.

The repairman told me that he had seen these come in on a regular basis since the mower was released, and that it was his opinion that the mower design was faulty. However, Weedeater was refusing to take responsibility, claiming that in each case, the rider had either struck an object or had turned too sharply. (In my case, they claimed that my husband turned too sharply). I feel strongly that this should be covered under warranty. Please help.

I bought a new Poulan chain saw from Lowes drove 25 miles to get it from nearest store. Now 25 miles back down the road filled and oiled up after reading instructions would not start after an hour of pulling. Finally started ran 1 minute and stopped pulled another hour. Long story short it's junk. No ways about it.

I bought a mower less than a year ago. So far, nuts and bolts were either missing or fell off. I had to replace the primer bulb gasket. The front wheel drive is starting to strip out and just now the rear wheel broke off! What a piece of junk. My mistake not keeping the receipt.

In May 2009, I bought a Poulan weed eater. I used it about 10 times last year. This year, I used it 2 times and then it wouldn't start. I bought a Wal-Mart warranty with it, so I call the number for warranty. I was told, the Poulan warranty was still in effect and Wal-Mart warranty does not commence until the 2 year Poulan warranty. I called Poulan. They told me where to take it in Pauls Valley, OK for warranty. That was 3 weeks ago. The shop tells me they are waiting for Poulan to tell them what to do with the weed eater. I have tried to contact Poulan, with no avail. No more Poulan or Poulan-related products for me. They will not stand behind their products.

I was mowing, the mower got stopped up with grass and stopped running. After cleaning out, I noticed the control bar was missing. I could not restart it and finish cutting yard. After several hours of looking for it, I finally found it. I'm very upset over it. I have never had a mower that the control or safety bar fell off. I'm just upset and frustrated with the product. I will never purchase another Poulan product.

I bought a Poulan weedeater at Wal-Mart. I had it for a week before I used it. The first time I used it, the thing that holds the string melted and dropped off the shaft. I used my 90 day replacement through Wal-Mart and got a new one. I didn't use it until the next season this year. I had a hard time starting it, then had to run it full throttle to keep it going. I used it for half an hour and the same thing happened again! Took it to Wal-Mart who said it had been past the 90 days to contact the manufacturer. I decided it wasn't worth the trouble to just get another "fixed" piece of crap. I wouldn't own another Poulan product. I'd rather wait until taxes come in and buy a good one that will last.

...the blade misses a streak of grass in a sharp turn. A lot more DANGEROUS to operate with its harsh clutch and way too fast 2nd gear...and yes, 1st gear is too slow but that is fine IF 2nd can be the speed of reverse or so. so THEY SHOULD CHANGE THAT before there are serious reports of injury.

Bought A Poulan brush cutter from them used it 3 hrs. The brush cutter quit, hard to start and doesn't work properly. The thing is according to the poulan sales rep. who just happened to be there when I called refused to refond money as well as the business owner. They told me I need to take it and have the cab. adjusted or bring it by " next week " and they will pick it up and take it somewhere, drop it off, pick it up whenever? and I can pick it up, whenever? I need the thing now thats why I bought it! I wanted my money returned to me! Its not months old. It was used for 3 hrs!

Companies need to stand behind their products better and companies that sale this things neeto also.NO ONE WANTS TO BE ACCOUNTABLE! now I ahve to go buy another brush cutter, take another chance I guess because I can't let my yard go for a month. NO ONE CAN...i have to big a yard. This is bad business all the way around!

The consequences is because of R & J Building supplies greed along with Poulans, I will be out $400 + dollars for a weed eater. The " To bad, so sad" attitude from them makes me sick! If you are running a company to the public be accountable for the products you sale. I run my business that way, I recently paid $1000.00out of pocket for a mistake made by my contractor sales rep. I am accountable for him as far as my client is concerned! You don't pass the buck. I don't want an attorney, I want this company and companies such as Poulan to be more accountable. A 3 hr. brush cutter that doesn't run needs to have the mans money returned to him...plain an simple!

In September 2008 my Poulan Pro riding mower was taken to them because the pulleys came off the the deck. My mower was coversd under warranty. Someone in the shop replaced a pulley, but they replaced it with an old one that would fit but was not original equiptment. The O. E. one was coated black inorder to prevent rust. The one they put on had no coating and has started to rust real bad now. When I took pictures of the deck and pulleys to John I was told the pully was orginal equiptment and the rust was natural. None of the other pullyes that were black had no rust what so ever.