I had Blue GP/Variform Vinyl Siding put on my house. In Sept 2010, I contacted the contractor who installed it because it was still under warranty. After he came to my house to look at it, he than contacted the store where he bought the siding. They sent a Georgia Pacific rep to look at the problem. When the man got here, he drove past the house (he didn't see the numbers) and he turned around. He told me he knew it was the right house because he could see the white dots from the road. The gentleman (didn't give me his name, just said he was sent to look at my siding) seemed to be at awe at the appearance of white "dots" many different sizes all over the house. He continuously called it a "phenomenon". After taking pictures, he removed a piece of the siding which was sent to Mr. Brandon **, Sr. Technical Service Rep.
Mr. ** responded by returning the piece of siding with a letter informing me: The condition about which I have raised concern is specifically excluded by the term of their warranty. I understand and expect normal weathering to exposure to ultraviolet (sun) light, etc. to cause fading, darkening, chalk or acquire a surface accumulation of dirt or stains. Nowhere does the warranty say anything about "white dots". I spoke to a man at the store where the siding was bought two weeks ago. After telling him my concerns, he said he was going to make a couple of calls then he will call me back. He didn't call back, but the man who came to look at it did. I told him he never told me his name, he said "that's okay". He suggested I call Mr. **. Is this how Ply Gem (Georgia Pacific) treat their customers?
