Owens Corning Shingles

I have been in the business for 20 years. I have made a business of fixing others' mistakes. Far too often, shingles are installed during improper conditions, preventing them from sealing. Temperature and high winds are often to blame, and the homeowners are oblivious. Too many companies ignore sensibility for the dollars and would not want their crews waiting for ideal conditions. I have watched immigrant crews work in the rain, snow and high winds, which is ludicrous, but unfortunately all too common. I have not had a problem with any brand of shingle that was not covered by the manufacturer.

Owens, IKO, Certainteed, Atlas, all have replaced roofs for my clients because the roofs were properly vented and installed. I am of the belief that many of these claims have circumstances that created the problems. If a hailstorm beats the shingle but does not destroy it, the shingle has been compromised. It may not be immediate but the granule loss and loosening caused will allow the shingle to weather poorly, and fail much sooner than those that did not suffer the weather. I have seen hundreds of problems. Most are due to improper venting and weather. All this said, there are claims that your manufacturer will honor with simple documentation and the cooperation of your contractor.

I had the roof replaced by Billy Odom Roofing in 2011. The roof started to buckle and they came out to look at it; not sure if it is the shingles or felt. I have had a partial replacement done but I want the whole roof redone. They have now (3/1/2012) said that it is the felt. Owens Corning is saying they need a copy of my tax return and the house papers so it prevents fraud. I don't believe in that and will not give them. Billy Odom Roofing has the receipts and they can provide them.

I installed new roofing in 2006. I have had leaks. I found out the 40 year Owens Corning best shingles are defective. They are cracking, some totally in half causing damage to interior of home. They want to give us less than $900.00 for damages. The whole roof needs to be replaced. It cost us $5000 to $6000 in 2006. Now it would be $7000 to $8000. I am very unhappy.

I installed new roofing in 2005. I have had leaks. I found out the 40 year Owens Corning best shingles are defective. They are cracking, some totally in half causing damage to interior of home. They want to give us less than $900.00 for damages. The whole roof needs to be replaced. It cost us $5000 to $6000 in 2005. Now it would be $7000 to $8000. I am very unhappy.

Our home was re-roofed in 2003 with Classic Shingles, 20-year warranty. Our area had quite a few hail storms this last year and many neighbors had damage. Even though the roof was not that old, we had it checked. We have areas that look like chicken pox. The roofer says it is a manufacturer's defect-asphalt bubbles up and pops, removing the grit and leaving a hole. I have just started filling out the paper work but have been told by our installer that the warranty will be prorated and that it will only apply towards the shingles, not installation. It seems that even a 20-year shingle should last longer than eight years! Has anyone had any trouble with this Owens Corning Shingle? We are awaiting reply from OC. We have been told by the installer that we cannot expect more than the % prorated. I just wanted to find out if others were having problems with this particular shingle.

Very poor. We built a new home in 2001 using Oakridge 30 harbor blue. Shingle turned grey after eight years and made my home look ugly. I sent numerous correspondence to Owens Corning and also went back to the place of purchase. No help on any end. I spent over $10,000 on roof system.

Old roof stripped to wood planking, new roof installed. A complete failure after the first rainfall with over 30 leaks within the house and from the soffits around the entire perimeter of the house.

Owens Corning and Excel Roofing came out to investigate. After a couple of weeks it was decided that the cause was defective shingles - excessive granular loss they called it. They agreed to replace the shingle (Duration) with the same type of shingle. When this was brought to my attention by Excel Roofing, I asked why, especially after he told me that Owens Corning told him that the Duration shingle should not be used on a 4/12 pitch roof. He said it was what they agreed to do, plus pay for his labor. He also mentioned that he was getting the 'new' shingles from the same supplier. I asked why he would do that? He said not to worry, it would be a different batch/lot and he had been using the supplier for some time.

December 18-19, 2010. Five week old roof stripped to underlayment and additional underlayment was installed and then the shingles. The edge stripping was not replaced. After the first rain, I discovered the first leak and reported it to Excel on January 3, 2011.

On January 12th, Excel came out again with an Owens Corning Rep, and they were both 'dumbfounded'. The shingles weren't 'sealing' as they should have in various areas, depending on the angle they were from the sun, or so it appeared. Note that in the 5 weeks between the fiasco of the first roof to the installment of the second, the roof lay unprotected from further rains, except for a piece of tarp that I had in my garage that I offered to Excel to be placed over the area of roof that contained the most damage within the house below.

I have dated documentation of calls to and from, photos, videos and notes to give a detailed timeline of what has transpired this last year- a year filled with stress, aggravation and disbelief that this is even close to acceptable business. I do not nor should I have to take time to search my home for leaks every time it rains! This is ludicrous!

I purchased Oakridge 40 year shingles in 2001. Now my roof is leaking and there are large cracks in the shingles. Is there a class action suit that I can get in with against this company? I have been in touch with them with my complaint. And I have to do a host of work, plus ship the defective shingles and show ridiculous proof of ownership of my home. I have read on the internet that their offer is minimal. I am very upset.

I am writing on behalf of a client who owns a home built in 2000. The Owens Corning Oakridge 40-year-laminate shingle was installed on client's home in 2000. The shingle had horizontal cracking, nearly over the entire roof. The client had to replace this very big roof with an expected 40-year life, just 11 years after it was installed. Owens Corning would not file a claim as client was the 2nd owner of the home, and is not listed on a warranty. Do they warrant an owner or their products?

My mother had a new Owens Corning Oakridge II fiberglass roof put on several years ago. It seemed to start turning grey fairly quickly. She died and I inherited her home. The shingles continued to deteriorate and just a month ago I had to replace the entire roof. This roof should have lasted at least 20 years since it was a 30 year roof shingle....it maybe was on 10 years at best but begin to turn shiney and grey within a couple of years.

I contracted and had installed 49 squares of Owens Corning Oakridge II shingles in 1995 on my new house. They have de-granulated and discolored badly. I went through OC's warranty office with many photos and samples of the defective shingles including copies of costs for purchase and installation of these shingles. OC agreed that they are defective and offered me a check for $2,068.66. This is grossly unfair, as it will cost me at least $12,500.00 (by actual estimate) to tear off and re-roof my home. It appears that we will have to wait for the class action lawsuit to rectify this injustice, although I am 74 years old and wonder if the suit will be finished in time for me to get a new roof.

Our home was built in 1992. It has recently come to my attention that we may qualify for a new roof due to a class action lawsuit that is underway. I have verified that Owens Corning, Oakridge II shingles were installed when we built our home. We are the original owners and still occupy the home. We have had many problems with our roof over the years and feel it should be replaced. We are in need of a new roof and felt it should have lasted longer than it has. Our current builder we use for renovations mentioned to us that we likely qualify for a class action lawsuit for the Owens Corning Oakridge shingles that were installed.

Replaced roof with 25 year warranty Owens Corning fiberglass shingles oakridge driftwood. The shingles did not tab down and are now all loose to the point that I am getting water leaks. Insurance inspector stated it was defective shingles since none of them taped down and you can lift them up with ease. These are 25 year warranty shingles.

I have defective Owens corning shingles throughout my roof. After filling out forms, attaching photographs, as well as, actual shingles, clearly showing the defects, Owens Corning responded with a letter saying the warranty was not transferable and they would not offer a settlement since I am not the original homeowner.

The roof was installed in 2000 and I bought the home in 2004. The defects were found in 2010 by a roofer that was on the roof to give an estimate for replacing a portion of the roof over a porch. The defects are eraser-size holes in the shingles throughout the entire roof. This product says it has a 30-year warranty on the package.

We purchased a home in 1998 and said to have a new Oakridge Owens-Corning roof. The inspection report said it was approximately 2 years old. The roof is deteriorated to the point of requiring replacement. Roofers said there are defective shingles. Insurance said it is not weather related. Owens-Corning asked for title documents, shingle samples and then said the warranty did not transfer! They should advertise that the warranty is only to the original purchaser and not on the product.

We now own the house that my husband's parents had before they died last year. We were going to sell it but was told that there would be no way we could until we replaced the roof although the roof is only about 12 years old. The neighbors in the neighborhood said that all those houses had defective shingles which made them look bad (silver stuff all over it where the fiberglass was showing through).

Several of the neighbors had went and fought with Owens Corning about the defective shingles and Owens Corning settled with them giving them money to cover some of the cost of replacing it. I called and they said all there warranties during that time were not transferable and therefore they cannot do anything. I asked, "Did they not stand behind the quality of there shingles?" And they said yes but a warranty is a warranty and it did not transfer and sorry. I am going to look and make sure that it did not transfer but I thought all warranties transferred when you buy a house. The lady was very rude on the phone.

I bought 20 bundles of Owens Corning Supreme AR shingles. I placed them inside my garage to keep them cool. The shingles are sticking together on the bottom 5 or 6 on each bundle. It appears this is a factory problem. They may be bundling them up too hot at the factory. I don't mind one or two, but I am consistently getting four to five stuck together around 40% of the length. This is not acceptable. I work in the quality assurance field (28 years). I have placed over 600 bundles to date and this is the first time I have ever seen such nonsense. The bottom layers are stuck together in the first 5 of 7 bundles opened! I am very upset with this vendor at this time.

I had Owens corning shingles installed on my roof in 1994. The roof has been losing massive amounts of granules the last few years. The insurance adjuster said there was no hail damage. A roofer said there was a problem with the shingles. Now it's looking really bad. Is this the shingle that has had the class action suit? How do I find out?

My shingles are coming apart where the two layers were put together. It appears they were never bonded to one another. I was wondering if this was a complaint that has been filed by others.

I had an Owens-Corning roof (Oakridge 40 Deep Shadow) with a 40-year warranty installed in August, 1999. The granules started running off immediately, but I assumed it was just because it was new. It is now 10 years later and they are still running off, quite a lot, so I asked about the warranty. I was sent a form and told to take off two shingles and send them in with the forms. I am an old woman of 64. Doing this is out of the question, which means I have to pay someone to do it. I believe these shingles are defective since others are having the same problem. How do I get Owens-Corning to replace my roof at their cost? Replacing the whole roof would cost money that I don't have. The reason I had the 40-year roof put on in the first place was so I would not have to go through this and now I can't afford it.

We had 40-years Owens Corning shingles put on the roof of our house at ** in Jamestown, KY in the fall of 1994. Last year, cracking was noticed. This spring, the roof began to leak. A claim was submitted and denied. The reason given was that our deck was moving. The house is 23 years old and the deck is not moving. Our insurance company is sending an engineer from Donan Engineering to inspect the property. We do not yet know the extent of the damage. When the shingles are removed and the roof is inspected, we will know what has to be replaced. So far we have had our maintenance man remove and send in shingles and try to stop the leaking. There has been some interior damage due to leaking.

I was told by my contractor that was working on a project, adding a bathroom to my upstairs, that it looked as if I had hail damage to my roof when installing the venting through my roof for vent fan and dryer. I had my insurance agent come out to look at the roof. And he determined that it was not hail, but potentially "premature aging" or a manufacturer issue with my shingle. I looked up the age of my roof, in which the shingles were installed in June of 2003. So, it's a 7 year old roof. I was able to find an old bundle of shingles in my shed that were used back 7 years ago to re-roof my house: Owens-Corning Fiberglas Oakridge II Dimensional Shingle Driftwood-M Lot # (available upon request).

I have found out there is a class action lawsuit against Owens for "problems" with this particular shingle and not sure how to proceed. This shingle is suppose to be a 25 year old shingle and it only produced 7 years worth of service. I feel that there was negligence in advertising their product and that they owe me a new roof. We had leaking water running down the chimney and is starting to discolor the drywall in one of our rooms on the ceiling. This premature aging of all the shingles will potentially cost me $6,000 (as estimated by my contractor). I know financial times are tough and I'm not just looking for someone to pay for a new roof. But the roof that I thought would last for an additional 10 year+ (25 year shingle should last at least last 15-20 years) is causing me to shell out money that should be allocated to my families needs, not to a company that sold defective materials, in my opinion.

I had my roof replaced with Owens Corning 30-year roof. Beginning into the second year, I started having issues with the roofing falling off of my home. Loosing granules, cracking, curling and leaks. I continued to have the contractor make repairs each year until I finally felt that Owens Corning should be aware of the defective material. They had me send them some of the material from the roof and then I received a letter basically saying the material was not the problem and gave me every possible excuse there could be. I feel that I should be compensated for the product as well as labor. I already paid for a tear off and now I will need to tear it all off again. Any advise would be appreciated.

Grid on roof starting coming off shortly after moving into house thought is was normal, now after several years roof is starting to leak. Contacted roofer and he tells me that Owens Corning has had problems with there shingles. Everyone that I have read about they give them $2000.00 that won't even begin to replace my roof, it may pay the labor, so I'm starting the paper work. I bet I get $2000.00. I will have to pay for a roof that was bad to begin with and they knew it.

I have Oakridge class a roofing. It is 9 years old. I have a 30 yr warranty. Every roof shingle is cracked. It is 38 squares. I am 80 yrs. old and a recent widow. They told me to go up on the roof and take 2 shingles off and send them to their Toledo office. They also wanted me to get on the roof and take pictures of the shingles. I called the people, Onan roofers and they were kind enough to come and take off the 2 shingles. I sent them to Toledo with the pictures and my warranty.

They sent me a check for $2,162 to cover 30 squares of shingles and labor. This is not fair. Also because they are 9 yrs old they are giving me 67%. The shingles are faulty and this is not my fault. Plus, I have to pay for the tear off and hauling them away. When I looked at the check, it said it must have 2 signatures if it is over $l,000. There is only l signature so my bank will not cash it. Onan roofers said they have had several cases like mine.

Our house was built from 1994-1995 and have Owens Corning asphalt shingles. Approximately 1 1/2 years after our house was built, the shingles began coming off. We notified our home owners insurance company and they said that they could not cover any damages. The shingles have continued to fall off. Last year, we notified our insurance company again and they sent an inspector out to examine the roof.

He stated that the shingles are defective and they no longer sell these type in our area as they are not suitable for our climate. We have had no internal damage that we are aware of yet, but like many other American families, we are struggling financially and are worried about having to pay out of pocket for another roof soon. It should have been repaired or replaced 10 years ago, but we could and still can not afford this expense now. The shingles are 25 years. The end of the warranty keeps approaching.