Complain about a product or service

Oster Toaster

vicki of sherman Oaks, CA October 19, 2009

I owned an Oster Toaster Oven and have had it for 3 years. Last week my husband forgot that he had put toast in it and went on to do other things.He smelled the burnt toast, went back into the kitchen and took out the burnt pieces and threw them into the sink. he closed the glass door and after about one minute, the entire door exploded and shards of glass went everywhere.

I thought that [their] glass was tempered! I have spent a week trying to get all of the glass cleaned up. I have a little yorkie, and grandchildren who spend time here. I did throw the oven away, but needless to say, that particular toaster oven's door should have been tempered.

D.t of Phoenix, AZ February 17, 2009

D.t of Phoenix AZ (02/17/09)
We were heating a dish at 350 degrees for 15 min in our 4 year old Oster toaster oven (#6230). As we opened the glass door to remove the food, the door exploded, shattering glass all over the food, counter and floor. Thankfully, no injuries. So far, no response from the company.

D.t of Phoenix, AZ February 17, 2009

We were heating a dish at 350 degrees for 15 mon in our 4 year old Oster toaster oven (#6230). As we opened the glass door to remove the food, the door exploded, shattering glass all over the food, counter and floor. Thankfully, no injuries. So far, no response from the company.

Ellen of Toms River, NJ January 26, 2009

Ellen of Toms River NJ (01/26/09)
We have used our Oster 6 Slice Toaster Oven, model 6287, for about 3 years. The last time I used it, the door seemed tight. I was on the other side of the kitchen when the glass door just sprung out of the frame nearly across the room! If I'd been closer, it could have caused a great deal of injury, but I was out of the range. It came as a complete surprise since I've never heard of anything like this. I'll never trust another product like this.

No damage with this one, but I think others who own one should be warned or Oster should be made to have a product recall.

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