Complain about a product or service

Oster Microwave

Esther of Orlando, FL November 17, 2009

i bought an Oster Microwave oven at Best Buys and a whole formed inside and we had to stop using it because a ball of fire and sparks were in there evertime I turned it on. Les than a e old.

Jamie of Tucson, AZ October 10, 2009

Purchased a new Oster grilling/microwave. Appliance quit working in the first 2 months. Had it repaired by an authorized repairman. Appliance blew up within another 4 months. Oster customer service claims they no longer support this item. TONS of consumer complaints regarding this specific product & others from Oster. I'm out the original 100 for the microwave plus another 80 for the repair. Please help.

Richard of Essex, MD February 7, 2009

Richard of Essex MD (02/07/09)
I bought a OSTER microwave from BestBuy witin six months,it blew both of my electric sockets. When i first bought it,it blew my electric fuse. Now it is not working and i want to return m appliance for another one.I had a bad experience with my oster microwave and i am afraid to use it on another socket.

S. of Lake Orion, MI December 12, 2008

S. of Lake Orion MI (12/12/08)
I bought an Oster microwave oven at Best Buy. It stopped working. I called Oster service, who would refund if I cut and mailed the cord, the receipt and filled out a form. I did. When the check did not arrive after the promised 30 days, I tried to contact Oster again, only to find the phone and website were inactive. I found another site to contact, who said, The major appliance that you purchased was not manufactured by Jarden Consumer Solutions but was manufactured by a different company, Petters Consumer Brands LLC / MLO Appliance Company LLC, under the Sunbeam and Oster brand names. Jarden Consumer Solutions recently terminated its business relationship with Petters.

They promised to research and get back with me. Months later, I get polite put-offs to my inquiries, but nothing else. They suggest I write to Petters / Minneapolis MN. Like others who had similar complaints about Oster Wine Coolers, I'm getting the same run-around.

Have a 120 Oster microwave with a cut cord that can't be used even if the cord could be replaced.

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