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Consumer Affairs


Oster Microwave


Consumer Complaints & Reviews

I started this microwave yesterday morning. It started for 1 second. I heard a pop, and a weird sound, and the microwave will not turn on at all now. I've had this for over a year now, and I am disappointed, as I did a lot of research that these were good, and that the GE microwaves had recalls on them too. I opened the back of the microwave to get the fuse, to check that out, and notice that one wire that is brown is black on the end, where it has the terminal lead. It looks like it burnt.

I bought a new Oster microwave two weeks ago at Meijer. When using the microwave, it shuts off the first time you use it. This happens about 95% of the time. It's a problem with the microwave, not an electrical problem, as we just had a griller and a coffee maker on at the same time, and it did not shut off. We replaced a Panasonic microwave on the same circuit and never had a problem. Please advise what we are supposed to do. Thank you!

I purchased an Oster 1.2 cubic ft. stainless steel counter top microwave. When I got it home and opened it, It does not work. It starts for a minute but does not get hot and does not keep running. I would appreciate your immediate attention and response to this issue. My phone is **. My address is **. My email address is **. I would like a postpaid return label and my refund back. Thank you so much for your immediate attention.

2009 Christmas gift Oster microwave (# OGG61101) quit heating today. Everything else is still in operation. I thought Oster was a quality brand. Still researching how to lodge a complaint with Oster. I tried the customer contact form on their site and each time I hit "submit" to send the email it's rejected.

I purchased the Oster microwave Model#: OGM41102 on 8/30/11. Two months later it started making a grinding noise like the gears were not working properly. Walmart will not return it for me because it has been over a month. I'm not happy at all! Also, the front of the microwave where the buttons are, is peeling. I will not ever purchase an Oster product again!

I was given an Oster 1100 microwave for Christmas, and the paint at the bottom is bubbling and peeling off, as if the bottom part gets way too hot. I have contacted Wal-Mart and since it has been more than 90 days, I didn't receive any assistance from them. I have emailed Oster waiting for an answer, but ovens seem to be more hazardous than good.

I purchased an Oster microwave on May 8, 2011, but on August 1, 2011, it quit working. I did what the warranty said and sent the cord with the information required. This week, I received a check for the purchase price but have checked with six banks and because it is a Canadian check, the banks have to charge a service fee to cash it. I have called the company issuing the check, and they basically said that it is my problem.

Considering the check is for $59.99 and the banks are charging me $25.00 to $30.00 to cash it, I am only recovering half of my money for a product that only worked for two months. I have always liked Sunbeam and Oster products but will now avoid them completely.

I am trying to get information on my Oster Microwave that supposedly came with a 1-year warranty but is not even on the website. I called & cannot get through to anyone. I've had my microwave for about 8 months and it's already gone out. I have no way to get it replaced on warranty.

I bought this Oster 1.1 Cu. Ft. Steel Countertop Microwave Model OTM1101GBS over a year ago. I did not really use it until now. I did get the power up but the problem is with the START button. When I set the microwave time with the turn knob and push START, the timer and the turn table would work but no heating power is available. The user manual does not help, too.

I got a new Oster Microwave model #OGG21401. It's a 1200W that is supposed to be the only thing plugged into a 15amp outlet. I have had nothing but problems with this microwave tripping the breakers. I made sure nothing else was on when we used the microwave. I moved it to another wall which had a 20amp breaker on it & GFI but it would still trip the breaker.

Now, the microwave didn't trip the breaker but wrecked the outlet knocking out other appliances including my hood above stove & my kitchen light. This microwave was not cheap & has cost me electrician fees, stress & time. I bought new breakers because we thought it was our breaker. Come to find out we didn't have any of these issues until we replaced our old microwave with this one. This microwave is stamped with NOV. 2009 at the back. I have no idea how long it was on stock at Wal-Mart but I know I bought the last one.

I would highly recommend anyone not to buy an Oster Microwave. Now I have a huge microwave staring at me that has cost me more than I can afford. Thank you for making such a crappy product & not standing up for your mistakes!

I received a Oster Microwave last year as a Mother's Day gift. It started sparking inside so I call Target they won't do anything after 90 days I always thought the name Oster was reputable also think Target stinks now too!!! I have had this piece of crap for a year I had to pull out my old white reliable GE Won't buy anything else Oster.

Received a Oster Household Microwave Oven for Christmas, 2010. Used it last night, then the light inside went off. Unplugged it, and plugged it in again. Still nothing. Unplugged it, left it unplugged all night, still nothing. Called the company, said nothing can be done, and to contact Walmart. Walmart also said nothing can be done.

I purchased an Oster Microwave, Model #: OGG61101, mfg. on Sept. 2009, in 2009, at a super Wal-Mart, I used it on a moderate basis in my apartment up until, May 30, 2011. when I placed a cup of water to heat a cup of coffee, tried to heat it three times, it would not heat it. Tried other outlets, still would not heat. I called the customer service dept., they will not cover it due to it being over a year old, and that they claim there is not a consumer problem regarding this microwave unit!

I went online to their web site containing recommendations and complaints, and read about so many other consumers that are experiencing the same very problem with this very unit, and they too are getting the same answer from customer service, that they are claiming there is no "irridecent" problem with their Oster microwaves! At this time I would like to start a petition to have them claim a recall on this and many other microwaves with this model #: OGG61101.

I received an Oster microwave from my son for Christmas 2010. It's now 5.12.11 and the microwave stopped heating and makes a very loud noise when it's on. I called today (5.16.11) and was told that they could do nothing without a receipt. They need to know the store where the unit was purchased. Why? It's there product, not the store's. On plate, it states that this microwave was manufactured on September 10. I always thought that Oster was a good brand and that they stand behind their products. I guess that is wishful thinking. I will not buy anything with an Oster name on it and I would suggest that no one else does if they want a good brand name that stands behind their products. This experience was none other than a rude awakening into Oster's business practices.

I purchased an Oster microwave oven about one year ago. I bought it because of the name. I didn't use it often, and it just quit on me. The name Oster lost a lot of credibility with me as I have a blender. The model is OGF41101.

I went to return a microwave I purchased there and it was over 90 days so I was told to call a 1-800 number to get the problem resolved. I called Oster and they said it wasn't under warranty since it's been over a year. The unit quit working 5 months after its purchase; won't heat. So now I have Oster model #OGF 41101 that serves me with nothing that can be done to get the problem resolved with Oster.

I bought an Oster Microwave Model no. OGM41102 in December 2010. It worked fine until this past week. Every time I shut the door it just keeps running. I have to keep trying to shut the door till it does not turn on, so now when I am done using it I just unplug it. Is there a recall or anything on this? I bought it at Walmart so I am taking it back there. It is still within my 90-day period.

I purchased an Oster microwave model OGF41101 on 5/31/10. It tripped the 15 amp circuit breaker often. So, I had the outlet upgraded to a 20 amp. The microwave tripped the 20 amp breaker too. I finally got around to calling their warranty service number. They asked a few basic questions. Then, they said that they would send a letter and after I fill it out, they would give me a full refund. Obviously, they are very aware of the problems with this microwave and it should have been recalled. They don't even want the unit back. They are going to issue me a check. I checked out a lot of forums. Many people have had the same problem.

I purchased Oster Microwave model # OGB8901 in November 2010 from Meijer's. It's only been one month and the microwave has started smoking when you use it. I am so disappointed in this product. Even more alarming is the number of growing complaints about Oster microwave and the fact that retailers continue to offer them for sale.

I purchased a Oster microwave about three months ago at Wal-Mart, manufacture date Nov 9, model number OGF41101. The microwave kept tripping the breaker for months, then it blew. So we moved it, thought it might be too much on one circuit. Then last week, it just died. It still runs, turns lights up, just does not heat at all. I don't think they are supposed to be this disposable.

I received this microwave for Christmas in 2009 from my parents, and in November 2010 it stopped working. It doesn't heat up at all. I called to complain and the first person I talked to was so rude it's unbelievable. So i talked to a Supervisor and she talked to me like I was a 2 year old. I would never recommend this company to anyone. I cannot believe how I was treated.

No, I do not have a receipt because it was a Christmas present. And, no, my parents don't keep receipts for more than a year. The microwave's Model number is OGF41101 with serial number F40909A01589, and manufacturing date is September 2009.

I bought an Oster microwave oven model OGF41101 in Dec. '09 and it stopped working today. We very seldom use it and now that I needed to warm something up, it doesn't heat. I tried to get in touch with someone there and no one answers the phone. I am sick and tired of companies like this taking advantage of the consumer. This company has a terrible track record of handling problems either with the product or customer service. There has got to be a way the little guy, us, can get the satisfaction that we, the consumer, deserve, especially when it's still under manufacturer's warranty. Why even have a warranty if it's not going to be credited? A very upset consumer.

Oster microwave is about 2 years old. No problems until I used the timer to cook something in my regular oven. I set the microwave timer to one hour. After awhile, I went to check how much time was left on microwave's timer, and discovered the microwave was blazing hot and not keeping time. I opened microwave to discover a huge area on the glass plate that sits on the turner had cracked and crushed glass and charred black spots all over the bottom of microwave! I immediately unplugged it and put it out to trash.

We bought an Oster microwave on11/25/09. It had a funny smell to it from day one. However, we just thought it was the "new" smell. Then on 09/27/10, the smell got real strong as an electrical smell and then it just quit working. We bought a product replacement warranty from Wal-Mart and went online at ** to register it and the result was contact the manufacturer. I think Wal-Mart should have to contact the manufacturer, because they sold the defective product. Now I am sitting here on hold waiting to speak to a manager at Wal-Mart and have been on hold for over 25 minutes! This is ridiculous! If you sell a product then you should stand behind that product and treat your customers with decency and pick up the phone! I am so disgusted with Wal-Mart and Oster. I will never buy another Oster product as long as I live.

When starting the microwave, it frequently blows the circuit breaker (20 Amp). I changed the location to put on different circuit. It continues to trip the breaker (again 20 Amp). If I increase breaker size, it will no longer protect the wiring. I purchased Oster Microwave from Lowe's and will be taking it back there, hoping for satisfaction. From reading reports on this site, I am certain I will not receive help from Oster.

My Oster microwave is not that old, a couple of months, compared to my previous microwave that I had for at least 10+ years. When you plug the Oster microwave into the socket, it immediately begin to run although no buttons have been pushed. There is no damage other than not having a microwave anymore. I am glad you published the email about the fire. I will be removing the microwave from my home immediately.

My Oster microwave caught on fire at 4 in the morning while we were sleeping. The microwave was off and only plugged into wall outlet. Good thing I woke up when I did. Fire chief said it would have surely caught the house on fire very soon, if I hadn't awakened when I did. We would have died from the toxic smoke.

We were given an Oster Microwave in February as a house warming gift. Everywhere we plugged it in, it would trip the circuit. An electrician came out and could not find anything wrong with the wiring, etc. Today I went to warm a left over pizza for 30 seconds and it caught on fire! It's very, very dangerous. My house almost burned down. My baby who has lung problems had to have breathing medications, and of course I am out of the cost of the microwave. The circuit seems to blown or damaged, too.

An Oster 1000-watt microwave (Chinese-made). One year and two weeks after purchase, the oven interior paint developed a light pale-red stain as it was a spill which would not clean up. It felt lumpy. We scrubbed until the pain flaked off, revealing an almost black coating under the paint. Apparently the steel had been etched in preparation for paint but not rinsed or primed properly destroying the internal appearance. No warranty per their customer service. Ugh. China has destroyed the Oster name. $87 for one year of use and it's trash.

I bought this Oster Microwave today. It worked only one time, so I'm taking it back now. Do not buy! This is an awful microwave. Save yourself time and money! I wasted gas, money and time.

My wife and I purchased an Oster Microwave. Approx. 3 months later while making microwave popcorn, a loud bang came from inside the unit. Upon opening the door, it was discovered that the internal glass dish cracked right down the middle, almost in a lightning bolt pattern. Needless to say we were quite taken aback by this and assumed it would be covered under the warranty or if not, replaced in good faith by Oster. We were wrong on both accounts. It was not covered and we were told it would cost $30 to replace.

I sent you a complaint about the Oster microwave purchased in January. The microwave no longer works, as reported. However, we learned today that because we purchased it at Target less than 3 months ago, we can return it!

We purchased an Oster Microwave in January 2010 at Target. Two months later, it quit heating. The turntable worked, the timer worked, the display said "cook" but it did not heat. After reading the complaints online, we realized we were out the purchase price and won't waste our time looking for recourse.

My husband called the 800 number listed with the Oster microwave because every time we tried to start the microwave it tripped the circuit breaker. We changed the microwave to another area and it tripped that breaker. We turned everything else off connected with that breaker and still when we tried to use the microwave, it tripped the breaker. The technician asked my husband if he had the receipt for purchase of the microwave and when my husband said he no longer had the receipt but we had not had the microwave longer than 4 months, the technician said that he could not help my husband with the problem.

My husband tried to pursue with the problem, but the technician said that without the receipt, he could not help with the problem and he terminated the conversation and hung up. The Oster microwave continues to trip the circuit breaker every time it is used; therefore, we no longer use it and we will be forced to buy a new microwave. Oster will take no responsibility nor give any advice in how to remedy the problem even though the product is less than 6 months old.

After about two months the microwave will not heat anything. The turntable turns, the clock works but no heat. The warranty says " To obtain service call . . 1 866 866 6283 in the US and Canada". When I call a voice says " the number you dialed is not available from your area code". Or visit sunbeammajorappliances.com. This results in a message that says the website cannot be located.

i bought an Oster Microwave oven at Best Buys and a whole formed inside and we had to stop using it because a ball of fire and sparks were in there evertime I turned it on. Les than a e old.

Purchased a new Oster grilling/microwave. Appliance quit working in the first 2 months. Had it repaired by an authorized repairman. Appliance blew up within another 4 months. Oster customer service claims they no longer support this item. TONS of consumer complaints regarding this specific product & others from Oster. I'm out the original $100 for the microwave plus another $80 for the repair. Please help.

I purchased this microwave 8/23/07 for my kitchen remodel, which ended up being postponed. I put the microwave in service about a year ago, and it is not making a terrible noise when I use the convection feature. The phone # in the manual does not work and I have not been able to get anyone to help. I have seen many other people's complaints on the internet. Is ther a recall on this model? (OTM1101VBS) I feel a $130 microwave should last longer than a year. I purchased this because of the Oster name, which evidently is no longer any good.


I bought a OSTER microwave from BestBuy witin six months,it blew both of my electric sockets. When i first bought it,it blew my electric fuse. Now it is not working and i want to return m appliance for another one.I had a bad experience with my oster microwave and i am afraid to use it on another socket.

I bought an Oster microwave oven at Best Buy. It stopped working. I called Oster service, who would refund if I cut and mailed the cord, the receipt and filled out a form. I did. When the check did not arrive after the promised 30 days, I tried to contact Oster again, only to find the phone and website were inactive. I found another site to contact, who said, The major appliance that you purchased was not manufactured by Jarden Consumer Solutions but was manufactured by a different company, Petters Consumer Brands LLC / MLO Appliance Company LLC, under the Sunbeam and Oster brand names. Jarden Consumer Solutions recently terminated its business relationship with Petters.

They promised to research and get back with me. Months later, I get polite put-offs to my inquiries, but nothing else. They suggest I write to Petters / Minneapolis MN. Like others who had similar complaints about Oster Wine Coolers, I'm getting the same run-around.

Have a $120 Oster microwave with a cut cord that can't be used even if the cord could be replaced.


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