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Consumer Affairs


Is this your Business?

Murray Lawn Mowers


Consumer Complaints & Reviews

Few things are as infuriating as a lawn mower that doesn't work. Unfortunately, this seems to be the case with many of the Murray mowers we hear about. Whether it's flimsy plastic gears, poorly-designed belts or gas leaks, the inexpensive Murrays seem to have more than their share of problems, as the complaints in this section indicate.

But wait ... there is another side to the story, and it comes from Ben of Frederick MD (8/19/05):
I am the owner of a small engine business and am not partial to any brand. I work on all small engines as well as sell every name available. I was appalled at the ignorance of your writers in your complaints on Murray lawn equipment. Most of the complaints were not against Murray at all, but more of the individual stores they got them from. If you have a problem with Wal-Marts customer service, that is not Murrays fault, take it up with Wal-Mart.

As far as recalls go, every big name company has them, it is important to check them and know them, if your equipment has been recalled Murray always handles things properly if the CUSTOMER does. If you do what they instruct you to do (such as call them to make an appointment at an authorized shop) they will take care of you -- Murrays customer service is impeccable compared with some of the others on the market.

The other thing is most of the complaints are direct result of a user failure. If you do not follow your instructions on simple operating procedures you will break something. As far as the woman with the blown motor squirting oil I can explain that. I do not even need to see the tractor to tell you what is wrong. This person put too much oil in the motor to start with. Then found it nearly imposable to start. This is because there was oil in places not meant to have that kind of pressure causing it to have back pressure in the crankcase.

Then when the person at the (I believe it was Wal-Mart) store did get it started, it blew oil everywhere, because there was nowhere else for the oil to go. The Wal-Mart man then proceeded to tell her (in his ignorance also) that the motor was blown. Then when she took it to a real dealer they set it aside on the basis of this is an irate person that needs to cool down and doesnt know anything about this situation.

The other possibility is, depending on how long it was run with the overfilled oil, the motor could have actually had internal damage caused by the excess oil. This explains the wait, major work takes time. In short, your consumers had many complaints yes, but only a few of them were legitimate and even those were often misdirected.

Here are a few of the more recent complaints:

This morning I went out to mow my lawn with my Briggs and Stratton 450 Murray Mower. I used the mower one time 2 weeks ago. I got it brand new from Wal-Mart. So after one time, it doesn't work. I called the number I found online and the person who picked up the phone was like, "Oh well, take it back." I'm so upset because I try and buy from the US and this is what I get. I would hope that your company will take care of my problem. I would think that you would stand behind your product and send me out a new mower. I don't feel I should have to put any more money into it because it is brand new. Please help because now my grass is getting high.

I am a retired small engine service technician. As for Murray products, I have owned and serviced many of them, and I have found that just a little care goes a long way to keep them running for a long time. As far as any warranty problems go, the warranty is only as good as the dealer you buy from. I have done warranty work for customers that purchased from one of my competitors because I knew that their problem was a warranty situation, and the other dealer would not take care of it for them. I have always gotten paid for my warranty work that I needed to do with no questions asked because that is the way that Murray and Briggs & Stratton operate - because Briggs & Stratton now owns Murray.

So as I tell all my friends and customers, you should find a dealer that you can trust to buy from. A lot of the big stores have a small full-service shop that does the warranty work for them. Always do a little checking before you buy, and it may save you a lot of grief later.

I purchased a Murray 38" riding mower in the spring of 2005. It worked well for the first year, but since then, I have not been able to get the mowing deck level. I go through the steps in the owners' manual and within 5 minutes of mowing, my yard is being scalped on one side of the mower and hardly touched on the other side. I've tried everything I know to keep the adjustment, but to no avail. The grass catching equipment is lame. The parts broke quickly and the catcher can no longer be used.

I paid more than $900 for the mower and an additional $300 for the grass catcher. I used to enjoy mowing my grass, but now each time is an adventure in what will tear up. I wish I had never purchased this machine.

First let me tell you about me, I'm a Vietnam Veteran and 66 years old. I have always bought and used Murray Products but five years age, I bought a riding lawnmower. It worked Great as I trusted it would. But something happened and I don't understand why. My Murray lawnmower only rusted out only on the left side, the right side looks fine, the blade fell down and ruin my lawn. Please call & help me. Thanks. I have pictures if you need them. I love my Murray Lawnmower, my tractor is fine.

I have only good things to say about my Murray Lawn Tractor. I purchased a 1984 Murray 11 HP lawn tractor brand new on June 8, 1985. Guess what, 25 years later on June 14th, 2010, the Briggs & Stratton engine finally gave up and punched a piston through the side of the block. It all comes down to good maintenance annually and in between as needed. When I purchased the tractor, I changed the oil after the first 25 hours and annually thereafter. I waxed the paint on the body the first few years; stored it inside always; removed the wheels and greased the hubs and king pins and any moving parts. I guarantee you that most people do not do this. It is very important to change the oil after the first 25 hour break-in period and use the correct oil.

Most people do not maintain their vehicles properly either. The average person just climbs in their car or tractor and turns the key, drive away, never thinking about maintenance until it won't start or something fails. Then they blame the manufacturer on building a cheap, piece of crap. Yes, I agree that the Murray tractors are built with lighter duty chassis parts as compared to a John Deere, but the J.D. is two or three times the purchase price, too. Over the years, I replaced small bushings and axle washers, drive belts, gas filters, washed air filters, blew out grass clippings, removed the mower deck and cleaned and lubed where necessary, and eventually, in its 18th year, replaced the mower deck body due to rust from wet grass.

All parts of regular maintenance. You know what, if you own a J.D., you still have to do regular maintenance to it, too! This week, I bought another Murray Tractor. It is a 17.5 HP 42-inch, industrial Briggs & Stratton unit that is a used 5-year-old machine. It appears to be in new like condition with low hours. I only hope the original owner maintained it like I do and will do in the future. I love the new tractor even more than the old one and you know what, I am almost positive that Murray tractors are the same chassis as Wheel Horse, Toro, Husqvarna, and Sears.

I have owned three Murray lawn mowers and all have lasted a long time and exceeded my expectations! Currently, I own one now and am extremely happy with it. Durable and tough!

I have heard a lot of complaints about Murray riding mowers. I purchased a used 200 model 42" cut 14.5 hp rider used about a year ago as a spare mower to use/abuse to mow my back property as a brush hog. My Kubota Zero Turn is way too expensive for that kind of work and a brush mower is ridiculously expensive. I have had no real problems with it whatsoever. Except for a cracked mandrel, I have had no issues. I use it far beyond its intended purpose. I chew up sticks, mow down brush and small bushes and nail small sapling stumps that bend the deck all out of shape. I just beat it back with a hammer and do it all over again. Maybe the newer models are junk but the 2000 models will take a real beating and just keep running. Buy one used. They are all over and can be found cheap. I purchased mine for $300 in great shape with a complete grass catcher setup.

My Murray rider, purchased on 5/17/94 (still have the receipt), has been nothing short of spectacular! Other than normal wear and tear items (belt, blades, etc.), this machine has been wonderful. It cuts even, starts easily after being stored for the past 16 years outside in far Northern Wisconsin year round!. I just used it yesterday. It is used on about a 1/2 acre lot which is hilly, wooded, and rough. It cuts evenly and I use it to pull down small trees and haul rocks. It has not been babied, but refuses to die! It still runs strong, straight, and sure.

On 30 April 2009, I purchased a lawn mower. After four months of use, twice a month, the protective paint on the steel chassis was coming out with sign of corrosion. The matter was referred to AMCO, who has apparently referred the case to MURRAY for consideration. It was stated that MURRAY may consider replacing the machine or the chassis only. After more than seven months, I am still awaiting a reply from AMCO. He informed that he is still awaiting a reply from MURRAY.

The machine has never been used in any saline environment nor exposed to any chemicals. AMCO informed that the machine is from USA but constructed in China awaiting a prompt reply. The steel chassis is now pitted at several location and will have to be replaced. Without the chassis, the machine is of no use. As precaution, I have another lawn mower, a Honda, which is perfect after 6 months of use.

I bought a used 1997 model 42-inch cut with a 12.5 industrial engine Murray riding mower. I never had a problem and I use it on about 5 yards a day and only had to replace the belts, hub, and battery once. It never cut straight, motor was good but always had to replace the drive and mower belts about twice a week. I have pushed cars around and pulled a 16 ft. car trailer with my Murray. I would not give it up for the world, it's way too dependable.

A local Dealer whose judgement I fully trusted ABSOLUTELY RECOMMENDED MURRAY, even though another 'Murray Dealer' said he was going out of them for more dependable models...(smart guy to get out)offering me a great discounted price @ over $3,500AUD....down from approx $4,000.

My MURRAY MONSTER (aka the Heartbreaker) is a 17hp Ride-On with 38" twin-cut, purchased less than 2 years ago which I subsequently note is a 2005 Model (it's late Nov' 2009 now)....for whuich I never rec'd an Owners Manual (they keep promising) & for which there is none recorded online.

The machine gives me nothing but grief, refitting & replacing belts (Andy tells me it's the vibration) & a dramatically uneven cutting pattern 1" - 2" variation from one side of the deck to the other) nb: on flat ground.
Honest Andy my 'Dealer' who unfortunately I particulary like just keeps reassuring me. Latest incident..I stopped the engine last week to chat with neighbours & it hasn't started again since - Andy told me it was dirty terminals on the battery (which is a Deka & the only working thing on the mower).

After taking the mower to him, more disappointment as he was shut on a busy weekend (Sat' morning @ 9.00am)

Subsequently 2 mechanically-experienced Mr Fixits have tried unsuccessfully to start it, plus an Engineer friend - they're all totally puzzled!! Also beware MURRAY mowers rust like 'a tin can in the ocean' (I'm a Lifeguard who Manages 3 Jetskis without problems daily)even though it's undercover!

My WARNING to you is BUYER BEWARE!!!

I am currently looking to purchase a new riding mower as my 13 year old snapper is about wore out and i sure as h#ll don't want another murray,I was looking at a Husky at tractor supply and it didn't want anything that murray or any of it's subsidary company's make and somehow i ended up at this site.

Several years back i found myself in need of a lawn mower i looked around at various makes and found that my budget wiuld allow me to purchase a murray,so i went to the local walmart and bought a 42inch rider, you might say i had about 1/8 of an acre to go when my old simplicity played out. $1050.00 later i was finishing up the 1/8 of acre, after finishing up i put the mower in the same shed that the 15 year old simplicity had been stored all those years, without any problems!

Fast foward to the next spring i push out the new murray, the battery was dead, hookup my charger, check the oil, air up 2 of the tires,they were flat. after about 10 minutes of charging i'm finaly ready to mow!I MIGHT HAVE MOWED THIRTY MINUTES WHEN THE MOTOR SIEZED UP! Let me say this before I continue, Every lawn mower I have ever owned had a Briggs and Stratton motor on them, seldom ever have i had any problems with them, then it was something simple!

I checked the oil again and it was burnt, stunk like it had overheated! I let it cool down for awhile and attempted to turn the engine and start it. I started, so i turned it off and changed the oil, well it started back up again and seemed no worse for the sizure. Approxamately 20 minutes later it siezed up again, this time for good! I loaded it up and took it to the local murray repair shop, explained what had happened to the repair man.

About 2 hours later he called me and said i needed to come by and he would show me what had happened. After work i went by and indeed he showed me what had happened, the cooling fins on the cyclinder was packed full of straw and nuts, mice had built a nest around the cooling fins so it overheated and siezed up,it wasn't anybody's fault!

At the time i thought i don't have any mice in my shed i have 4 cat's,anyway being a automobile mechanic i bought a new engine and after almost half the origanal cost of the mower i was gleefalee mowing again. Then i hit the rock! Not a large rock, from that point on every 2 0r 3 ft the deck would leave a sprigg of grass, I put new blades on it to no avail! the next thing that went wrong was one of those" I'm to stupid to use this lawn more saftey switches shorted out and it wouldn't start" I disabled every one of them and it ran!Still leaving a sprig of grass every 2 or 3 ft. I put fixaflat in all the tires, now they all go flat every week, I bought a new battery because i was tired of jumping it off every time I SHUT IT OFF! Now it starts,the tires hold air and it leaves a sprig of grass every 2 or 3 ft.

Then came the straw that broke the camel's back, I was mowing and some how i got a piece of honeysuckle vine wrapped up around the blades! Before I could get them disengaged the blade belt broke and somehow one of the jackshaft pulley's broke also! well that was it!
I took the enging off the POS murray and put it on my 12year old simplicity! I took the murray and pushed it out in the weeds where it sat for 3 years and then i took it to the scrap yard.

Let me add this little tid bit of knowledge to this articale before I close. i live 30 miles from where they make the murray mowers and work on a lot of thier employees automobiles. One day after i had junked the murray i was relating this very story to one of them. He told me that they had a mouse problem, but murray not only wouldn't admit it they wouldn't do anything about it! one more thing for 10 yeqrs my simplicity sat in the same shed and never had a mouse build a nest in it, after i put the new motor on the murray my mouse problem went away, and the snapper sat in the shed for another 15 years and never had a mouse problem. Well lets just say that by the time I was finished with the murray I had learned a valuable lesson! you get exactly what you pay for. Start with junk and you end with junk!

I was putting air in plastic rimmed tire off a model 309008x92A when the rim rxploded. It was like a bomb going off. there was plastic schrapnel everywhere. I only had it up to 12 lbs of pressure when this happened. The tire said it would hold up to 24 PSI. I would have expected the tire to fail before the rim did.

It fractured my left thumb, and my first knuckle on my left hand. there were various other cuts and bruises. As a result, I now have a bunch of medical bills that I cannot afford. I still may have to have a pin put into the knuckle.

On May 4, 2004, I purchased a Murray mower (model 3090029x95NA) from our local Wal-Mart. I paid $777.00 for the mower. Since I have had this mower, I have had to replace the plastic tire hub 4 times, today being the fifth. How could you possibly put a defective product such as this for sale? And every time I have to replace the plastic rims, I have to get tire and all at a cost of almost $50 per pop.

I bought Murray's 22" 6.0 lawn mower in 2003. It was a good lawn mower. Now, I may have to buy another lawn mower because of a gas leak, not Murray's. I didn't know where the gas was leaking. I replaced a few things, afterwards I found out it was the plastic fuel tank. Any recalls? I may have to buy a new lawn mower. I spent a lot of time and money and I cannot get the lawn mower to work.

We bought the Murray under the Scotts brand. After the third use, we found it would not self-propel. I found plastic gear stripped by metal gear drive. It stated buying front tires for $11 each, now they are $30 each with $8 shipping. I have replaced at least six sets. I called Murray unable to talk to anyone of importance. They said to call distributor. My wife was right when we bought it, it's a piece of crap. They have taken advantage of everyone who has bought this brand.

I have a Murray 3 1/2 hp Briggs and Straton engine gas push lawnmower with a throttle-less carburetor. It starts fine but I can't get it to run fast. Is there an adjustment somewhere? I see no set screw to change the speed. What can I do to fix it? I can't cut the grass because it runs too slow. Please help.

I bought a 20" Murray push mower in 1999. It has given me at least twice the service I expected, and finally died this year (2009). The recoil start crapped out and instead of getting it fixed quickly, I just took it off and used a rope. Unfortunately, doing this let the dip stick piece get loose and it blew some oil. It finally threw a rod and died - at least half my own fault. I think if I'd fixed it properly, it would have lasted at least another five years. Great mower. I've replaced it with a Murray self-propelled, electric start model - much fancier and with more things to go wrong, but if it does half what the first one did, I'll be a happy camper. Great mowers at much less cost than some of the green and yellow colored ones with the designer price tag.

Model Number 22507x92A Murray High wheel lawn mower. Both rear high wheels 14" spokes cracked apart. unable to move the lawn mower and I am having to order replacement parts by computer. Now, the lawn has to wait for mail delivery. I spent money at Sears, wheels don't fit. Parts not available at Home Depot or Lowes.

We have a 4 year old Murray mower tractor. In the past have been very happy with the mower. I called your custormer service and was directed to parts department Wend. morning checking on a short block for model # 28707 type # 1120-E1 and was told that it was no longer available. When I asked about a replacement motor for the mower I was told by the man on the phone it would cost more than the mower was worth. When asked what I could do? I was told "buy a new tractor or a goat". I will be shopping for a new mower tractor but it will not be one of yours, with your kind of service. With money being tight for everyone that is a poor attitude for a customer service department to have.

I have noticed quite alot of complaints concerning the murray product line of lawn mowers. I work on lown mowers myself, and can say that Most lawn mower problems are caused by the neglect/abuse of the equipment, by not properly maintaining it. However, Murray has been plagued by bad design, and inferior parts in the last couple of years... almost no problems regarding the engines, though, especially the b&s engines. Murray has since been purchased by briggs and stratton, and are planning a new murray product release, to be much better in design... for all you folks, who lucked out and got the lemons, give Murray another try in early- mid 2009. They will be much better.

the carburetor. filled the engine with gas ,had to replace the rod, and i installed a fuel shut off valve, the mowing deck never stays level have trouble not clean cutting had to replace the spindle assy on mowing deck, replaced plastice adj handles with nuts and bolts tires would not stay inflated had to install inter tubes battery has been replaced three times,replaced the starter switch,and cylanoid and fuse fuel tank split in seam i replaced it as well the transmission seams to work some times shifter sticks the safey switch for the seat works some times i bought this 12.5 mower in cabot arkansas at walmart this murry unit never leaves me bored

I bought a Murray 21" self-propelled mower, with 5 hp B&S "Quantum" engine in 1988.
I've used that mower for 21 cutting seasons, and it still starts on the first or second pull! Every time!
I've had to replace the 'drive unit' and drive belt ONE TIME in 21 years.

I've replaced the blade every three years, and sharpen the blade every two times used. (Mower used every week during cutting season!!)

Routine maintenance is all that has been done. Oil change twice a season. New air filter every Spring.
A couple of drops of oil on the axles before each cutting session.
There was a recall for the gas tank leaking when I first bought it. (Briggs & Stratton recall, btw!)

No problems since.

After 21 years, this engine is still as 'tight' as a new one! No smoke. None.

MAINTENANCE is critical. If you don't take care of it. . . it won't take care of you.

Not bad for a $249.00 lawnmower from Price Club.

What bothers me is when somebody doesn't take care of something and they expect a manufacturer to replace (or refund $$$) because of there own inability to properly maintain the equipment!

While I was mowing yesterday the extension to the mower broke on the left side at the bottom near the bolt. We have not had this mowing for very many years. Some seasons it wasn't even used. Didn't mow or paid someone else to mow the lawn. I am very dissappointed in this mishap. I would like your company to send me a new arm or extension to replace broken one at companies exspense. What I call the arm is what I use to push the mower. I was not hurt but very well could have been. I hope I don't need a new mower. The bolts at the bottom tell me this can simply be replaced and hopefully without having to go through this defect again.

I saw the complaints about Murray Lawn Mowers and just wanted to chime in. I bought a little 3.5HP mower about 12 years ago. The poor little machine sits outside rain or shine, summer or winter, sun or rain. It has never gotten an oil change to my recollection and only one blade sharpening. The speed adjustment has been disabled, and you con only turn it off by removing the spark plug wire.

But every spring my husband and I bet that it will/will not start. I put in gas, I prime it slowly four times, wait two minutes, pull the starter cable and invariably, at the second pull it sputters and spews white smoke and starts purring for another summer.

Talk a bout a little engine that could!!

I found the leaking gas tank recall on the consumer affairs web sight. I checked my mowers model number and it isn't the same as the numbers shown in the recall but the tank on my mower leaks on the seam also. I tried to contact Murray via the web sight and by phone. The web sight doesn't come up and the phone call redirects me to a phone number. How can I fix this problem?

On 5-30-2002 I purchased a Murray 20HP lawn tractor Mod 425614x92 from Walmart. On March 6, 2003 Murray recalled the lawn mower due to fuel tank can crack and leak fuel, posing a burn and fire hazard to consumers. Approximately 2 years ago my fuel tank began to leak and I took the mower to Countryside Coop in Durand, WI for tank replacement which I paid for. Neither Walmart, Murray or Countryside Coop notified me of the recall. I found the recall on the internet today while searching for spare parts. I feel I should be reimbursed for the cost of replacing the tank by someone.

I have a Murray Rider Mower that has just be a lot of trouble to get started. We've had it looked at three times, and it works for a short time, then it's back to the same thing.

The costs of having it looked at over and over has cost us a lot.

I've used the same Murray push mower for 19 years and have no complaints about it. Even though regular maintenance on it has been sporadic, it still runs and does its job without complaint.

I bought a Murray lawn mower at my home depot store. The motor runs perfect, and it always starts on the first pull. However, the pushing of the mower started getting harder and harder. To my surprise, the entire deck was cracked in half. This was a relatively new mower, and I live down south where there is no salt on the roads. Now I have to buy a new deck for the thing and transfer the engine. It is March of 2009 as of the posting of this. When I went to the murray web site and typed in my serial number, it said (murray, mfg 2006). So if you buy a murray, expect it to last about 3 years. next time I will but a honda. Thank God MTD yard machines does not manufacture cars. they might split in half on the highway. I always knew the bikes were a piece of junk as a kid, but made this stupid purchase which i will never do again.

could not cut my dad's grass and the parish fined him almost $600. and I have to buy a new deck and take the time out to replace the mower engine. causing me more lost time.

Bought From Home Depot $900.00. Not Only do they have problems with the gas tanks...there is a problem with the Carburators them also (which are no longer manufactored)..This carburator was a deffect from the begining. There has been alot of reports of no start and engines going bad. I beleive the problem is the carburator shutoff needle. This needle does not turn the gas off inside the caburator.

Allowing the gas to continue to flow...fill the engine up with gas and hydrolocking. If you are able to start this mower, there is a great chance the gas filled engines oil will be broken down and have no oil protection to the moving parts inside that require oil for lubercation to function. This procces will wash the cylinder wall out (no compression) and the engine bearings. I'm sure murray has contacted all the service centers on this matter. They have a new designed replacement carburator for $140.00..(wow.... how much would this recall cost murray?...millions)I beleive murray needs to step up and have their vender and along with murray take responability for this problem.

I was mowing my lawn yesterday and my Murray Tractor Mower caught fire. Model 4050008XB The firemen thought that some leaves had got near the hot engine and caught fire! I got off the mower in time before it burst into flames. My shoe got stuck but managed to get it off! got I'm glad the tractor wasn't near the house as the flames were very high (it had a tank of gasoline). I did read on the Governemnt site that this mower had a recall a couple of years ago but not because of the fuel tank. I was not informed by Murray that this had a recall even though we registered the product!

The mower was burnt severely.


I to have a Murray rider 2000 14hp 42 cut lawn tractor and I agree you ether need some basic mechanical ability to assemble a machine of any kind and even then a mechanic has enough sense to reeed the repair manual or at lest the owners manual. I also mowed 4 1/2 acres of ground once a week be for I moved to my new place and jest got threw mowing 2 acres where the man with the 60brush hog and 40horse tractor said could not be mowed with out a hitch.

I purchased the same model Murray Select, 42-inch cut Riding Mower as many other complaints list. FROM THE FIRST DAY, the mower backfired on quick idle adjustment- deceleration- and certainly after every time it was turned off. Matters eventually got worse, so that ANY deceleration with the throttle resulted in a backfire. The backfire is so severe that the exhaust spews 12 flames. (A SEVERE fire and explosion hazard, considering where the mower could be used near dry materials, or is stored near flammables or other chemicals.)

ALSO, from the FIRST DAY following PROPER assembly, (I am a manufacturing engineer by profession, and to say I am familiar with mechanical assembly is a huge understatement,) the grass would not cut level. I have re-leveled, (according to their instructions, and logical methods,) the mowing deck- and it made no improvement. The screws NEVER hold adjustment. The cut itself is incomplete: I have NEVER had an entire swath of grass cut where there wasn't a line of uncut grass.

I'm selling it as fast as I can for as reasonable a price as my conscious can handle. Before something like that happens. I, also, will NEVER buy another Murray product.

The yard would often have to be re-mowed at right angles to eliminate as much of the un-cut grass as possible. Damage was caused EVERY TIME the unit was used to cut grass because of its incessant scalping in turns. EVERY time I went to use this piece of garbage, I had to pump up EVERY tire. Waste of money, waste of time (since it took twice as long to cut as with other mowers, even at half the width,) and waste of electricity to run the stupid air compressor every time I needed to cut the lawn.

i have a murray lawn mower,, failing to start,, i found out murray went bankrupt,, now i see why.

I was mowing the lawn on the right side of our fence and stopped the mower, put it in neutral so that I could pick up a couple of plastic soda bottles the wind had blown over on my property after the workmen next door discarded them on the ground. I had started to climb off the mower when the leg of my shorts caught on the shift lever and it shifted into gear. The mower started moving forward and caused me to fall onto my left leg. I was dragged across the grass, then hard dirt until the mower was stopped by a brick fence post on my neighbors property. THE MOWER SHOULD HAVE SHUT OFF WHEN IT WENT INTO GEAR BECAUSE I WAS NOT ON THE SEAT! If that brick fence post hadn't stopped me, I would have been dragged right into the lake!

I have cuts, scrapes and bruises along my left leg from the knee down from being dragged by the mower. I was very lucky that no part of my leg, foot or hand got caught by the blades because they were still engaged. I was in a panic and furiously grabbing at grass as I knew I was headed right for the lake! If the pole hadn't stopped me, I undoubtedly would have run with one wheel on the temporary dock that was there and the mower would have flipped over on me in the water! It was a very frightening experience.

Murray mower/lawn tractor ser#38608X92B, which is on tag on back (murray says it does not exist). how do i get parts. start switch burned up, taking electrical wiring with it. redesigned wiring with with fuses for safety, and toggle switchs for control of circuits. Clutch assembly fell apart, poor design, and no means of adjustment, redesigned, and built new assembly, has worked for years. Carburator linkages broke and fell off into dirt, gone...make new linkages and install. No seals in blade spindles, filled up with dirt and water, and voila, no bearings in blade spindles. replaced blades and spindle assemblies.

today, the carburator throttle shaft broke, allowing the throttle disk to try suck itself down into the valve chamber. was still running, but a bit erratic. now trying to locate parts to buy a new carburator, as the throttle assembly is part of the carburator, and i would assume the screws for the throttle disk went throught the running rngine,and are in the exhaust somewhere. but it still ran. other than that, the bottom of the seat disentigrated due to metal fatigue, and the battery floats around in the rear compartment, as it had no hold down. and the "Home depot" batteries last one good charge and die. course what would one expect from a "Home Depot" product from mexico.

other than these few items, the Murray has been a good mower, but the metal in the blades is a bit soft, and requires frequent sharening and replacment. why am I out here in the heat with a push mower, while the murray sits there apart, whilst I look for a carburator assembly? Looking for a carburator assembly for a 12 hp Murray, 38" cut ser #38608X92B.

I bought this Murray Wide Body lawn tractor in 1999 for $1700. I researched them and learned at the time it was the very best of the low end (meaning no frills) heavy duty riding mowers. It has a solid frame, big wheel stops to keep the steering from braking, big tires, a very wide stance which allows you to safely mow on a steep inclide without rolling. It has 3 blades in the mower deck which really cut the grass. It has enough power to chew through very tall grass. It has been used hard, mowing rough ground, bouncing over the odd rock or branch. I have broken a blade support once but it was replaced for minimal cost.

The lightly built mower deck I realized is in many ways better than the heavy duty stuff you'll get with Simplicity or the like (for twice the money) because it is easily and inexpensivly repairable. The basic tractor, the lectrical system, and the Briggs engine, have been 100% trouble free. The mower deck has had some repair but far less than expected considering the rough use. If I had only been mowing a big yard it would never have had a problem.

My only complaint is the marketing. Here they are sold by Walmart who keeps no parts for them. However, there are mail order places so that isn't an issue really. Today there seem to be more elegant looking machines out there in this price range but I don't know if they're as solid as this thing has been. One last comment. I'm surprised to hear all the complaints about the Briggs engines. I've never had any problem with one that wasn't caused by extreme neglect. By the way, I even run gas mixed 50 to one with 2 stroke oil from my boat engine at the end of the season. The Briggs engine runs just as well with that. I use it in my DR 10 HP chipper too.

Bought a murray riding mower. Got to use it for one summer. This year went to use it ran fine for a few hours then died. Wouldnt start had to leave it sit for a few hours to cool down then it started ran it for a few minutes then it started to die again but this time shot flames out of the exhaust. I havent used it since.

Murrary self propelled 22 runs great but the drive Gear which is made of plastic is wore out and I can not find a replacement part.

Mower now has to be pushed and is very hard to push.

I purchased a Murray 21 HP 46 cut lawn tractor, #465306X8 which is listed on recall list as not to use the mower. Murray is out of business and Briggs & Straton bought them out. No one will render any compensation for this mower I have which is falling apart

The spindles have been replacfes. all of the pully guards have fallen off of the mower. The mower deck is falling apart and the starter ring gear and starter gear are completly distroyed. I cannot use the mower and have had trouble since day one. I need a descent mower that I don't have to be worried about being injured or killed when using it. I feel that someone should relace this mower if it has been know to be a danger.

My Murray Select 40' Riding Lawn Mower was completely submerged in the lake for about 5 minutes when it was 6 yrs old. We allowed it to dry out for 3 days and my neighbor dried the spark plug and twiddled a bit with it and it started right up! Still runs 3 yrs later @ 9 yrs old.

Just wanted the comment posted since this is a good product!

I purchase a Murray self propel 6.5 hp lawn mower in 2006., the mower worked beautiful the first two years. But this year has been a nightmare trying to get it started, I pulled and pulled, finally I decided to take it for repair; finding someone to repair it was a big problem. When I did he said it was the carburetor, the lawn mower was repaired but once I got home I started cutting my grass the lawn mower worked beautiful for the first ten min, then it cut off again. I pulled and pulled but it did not start, now it is sitting in my back yard. I will have to perchase another lawn mower

I have a murray riding lawn mower that is about 15 years old and runs fine. The plastic gas tank started to leak a couple of years ago at the seam and I just used JB weld to save money and it works fine. I also have a $100 Murray push mower and it works like its brand new. NO COMPLAINTS HERE!

I purchased a murray riding mower spring of 1998 it has been great, the best value on the market . The Briggs engine has been extremely dependable this mower cuts nice , it has been a strong work horse. I would buy again no doubts a abouts . oh yeah , you must take care of the equipment for it to be long lasting. $1,250. tax included 17.5 hp 46" cut automatic foot control transmission a very good deal .

I have lived here 30 years. The first riding Murray lasted 15 years. I bought

another Murray riding with auto trans and today 6/20/08 it seems to be finished(another 15 yrs). I am going to buy another Murray - my concern is a friend said they don't have auto trans now? It does seem a problem - they only last 15 years !!!

my family bought a murray 3.5 hp push mower at walmart and well lets just say 2 months later it stopped working and my family and i have tried working on them and still no luck we tried to take it back to walmart and they could not take it back for some odd reason anyway the lawn mower still to this day will not work i will never buy any product from murray or briggs and stratton

What Complaint? Can't a person say THANK YOU???

I bought a Murray walking mower 22 years ago this June for less then $100.00. It has been used at least once a week (on a large lawn) from late April through Mid October for these 22 years. Changed the wheels last year and changed the grass catcher this morning. It runs just as good today as the day I bought it.

This is a bit barn door after the horse is gone given Murray's demise, but I purchased a 14.5 inch 42 inch cut Murray riding lawnmower from Walmarts in the spring of 1994 and it is one of the best equipment purchases I have ever made. For the price it outperforms and outlasts numerous more upmarket brands. I mow forests with the damn thing. cover maybe an acre of complicated hilly lawns and mow 10 acres of pasture once a year and maintain difficult road verges.

I have to weld the deck back together now and again, but the briggs and stratton power plant has been flawless, the hydrostatic transmission makes operating much more efficient, and despite the punishment I mete out to the mowing deck, I replace the jackshaft bearings and housings every 3 or 4 years and the thing is virtually as good as new. A few teeth are gone on the flywheel, so eventually I might have starter trouble, but geeze, the thing is going into its 15th season.

These machines can be touchy. Dirty gas, non adjustable EPA carbs, and high power transmission through belts do mean that they can give you a head ache, but my impression is that this is the nature of small machines and not peculiar to murray. While sympathizing with those who are prisoners of the repair syndrome, while I do my own,I have a lot of other equipment that doesn't live up to the standard this lawn mower has.

And when Murray was a going concern they used RBI to distribute parts. They were fast and efficient and the cost was reasonable. It is always going to cost you way more to build a mower from parts than to buy a new one, but, generally speaking, you shouldn't need the most expensive parts.

I only came across this site while looking to buy more blades for my Murray's 15th season. I use the thing so roughly that I go through three sets of the best oregon blades in a year, sharpening each until there isn't anything left. I really encourage those who have beend discouraged by their Murray lawnmowers to take a hard long look in the mirror and see if gaining a better facility with the machine and its mechanics might improver their experience.

A few complaints regarding deck leveling systems that I do not have might very well be legitimate. The lesson here is avoid theoretical simplicity that actually complicates the experience. The only deck leveling problem I have had is when I hit an object with the deck so hard that it bent the deck support arms (usually hit stuff with the left side of the deck away from the exhaust chute). I compensate for this by deliberately choosing different holes on each side of the mower and when I had finally bent it beyond utility bought another one for 40 bucks. big deal.

For the $900 we invested in this mower I never expected this service life and quality of service.

I purchased a new Murray riding mower about 5 years ago. My fuel tank leaks onto the electrical components underneath it.

I have not exploded in flames yet but it wont be long.

Murray Riding Mower 12HP 30 cut...Battery repeatedly going down, defective power train to engage blade...engine leaks, profuse white smoke like a miniature nuclear bomb--no exaggeration! Unit will not run....engine literally spewed its contents! Thank God I was not burned!

While attending college, I was a salesman of lawn equipment. I meticulously maintain my lawn equipment. This mower has been a nightmare...with defective parts, fuel and oil leaks...spewing hot oil. Afraid to push the machine into my garage I left it at the curbstone last night with a sign--free mower! I am a Roman Catholic Priest--my parish maintenance personnel, who helped me with this machine,can testify to the truth of my statements...as well as my neighbor.

Economic damage: after 4 years a total loss of my investment of near $1,000.00. The need to hire a Nursery to cut grass last season: @$900.00 Cosmetic damage: Oil/gas marks over driveway and flagstone path.

Parents bought my first lawn mower after I purchased my first house. It was the inexpensive $99 Murray push mower at WalMart. My parents and grandparents had ones exactly like it previously and each one of those mowers lasted them at least 15 years before they gave the mowers away. Mine lasted 2 months. I accidentally hit a small rock that I didn't see. The mower stalled and would no longer stay on. It turns over but stalls.

I took apart the B&S engine and found the shaft that connects the piston to the blade was bent. I've never seen that happen. I've hit rocks with our other older Murray mowers and they might stall, but nothing broke on them. To purchase this shaft costs nearly the same as a new mower.

Plus, the older B&S engines don't have plastic gears like this one did. This engine was not produced for longevity. My current Craftsman mower with a B&S Quantam engine has hit numerous rocks and nothing has bent on it. Too bad the inexpensive mowers had become so cheaply built.

I two Murray's lawn tractor and push mower bought in 90's. except for yearly maintenance and wear and tear they have performed very well.

Really dont have a experience yet. I just bought a used Stanley lawn mower ( made by Murray) and have noticed a recall on the gas tank. My model # is 525607X692A, any I checked the gas tank and it does have crackes in it. What I need to know is how long does a company have to honor the recall can I still get a replacement tank and how since Murray no longer exist under that name? Thanks in advance.

My 6.0hp 22 quantum walk behind mower model number 225111x92b. has a plastic gas tank that leaks and is very dangerous.

I have a Murray 19/46 garden tractor that I bought in 1996. My property is 5 acres with 3 of that rough brush and 2 grass. This tractor year after year has served me well and has done tasks that it wasn't even meant to do. It starts every time and runs smooth and quiet compared to other brands. I have the optional 52 deck that weighs a ton ,never bounces and gives an even smooth cut.I'm sure a Deere is better put what most people fail tom realize is that first of all a Murray is a fraction in cost to a Deere. The parts for a Murray are very inexpensive and available everywhere including Ebay. No matter who makes the tractor it is either powered by a Briggs or Kohler engine so the heart of the tractor can be the same regardless if there are thousands of dollars in price difference for the unit.

Lastly I totally agree with the writer who said people don't read the instruction manual. My Murray in the second season had a spindle failure. The shaft froze and the right blade wouldn't turn. I bought 3 new spindles so I would change them all. When taking it apart I saw there were grease fittings that in 2 years I never greaesed. I didn't read the manual! For the money you spend they make a great product.

i found out that my lawn tractor was under a recall (leaky gas tank) and when i tried to call murrey they transfered me to a 900 number that would cost almost ten bucks. i just want my gas tank fixed

im wasting gas and thank god i havent exploded yet

i have bought a murry lawn tractor model number 405015x92b and the gas tank leaks around seam. the part number on tank is 94073. ive called the customer phone number but murat has beed bought by briggs ans staton and will no honer the free replacement even though they know there is a national problem with the tanks leaking.

having to buy another gas tank even though they know there is a problem

I previously owned Jacobsen and Snapper riding mowers. After a couple of years of discust with each, in 1993 I bought a Murray 42. For 15 years it has run like a charm with minimum maintenance.

The season following the one in which we bought the mower, I stopped the mower and it would not restart. I was told it was the battery; batteries only have a six month warranty and need to be disconnected when not in use. 18 months later the same thing happened again, I changed out the battery and nothing happened. So I called a repair place close to my home. They said starter switch - Key Selenoid or fuse. The fuse had grass caught in it and I've done a tune up. It finally started. Murray riding mower #405000x8.

Murray was bought out by another company and it is difficult to get answers for most of the problems except online or from a repair place, Lowe's Nor Home Depot where it was purchased can give you no help looking up parts with the murray part numbers and it's cost a lot in gas money running back and forth trying to find parts for this mower.

I bought a Murray push mower and also had one given to me. Both of them were extremely hard starting. The problem seems to be air in the fuel line. They are extremely long and bulky and center of gravity with the handles makes them difficult to push. I took them to work and ran over them with a John Deere loader so no other poor devil would have to screw with them ever again

Paid money for a mower that didn't work.

Fuel tank is leaking on 46 Murray Select 20 HP twin Garden Tractor. Model: 46430X8A

Safety Hazard, Potential Fire from dripping gasoline on the electrical cables for the starter.

I just wanted to send a note out letting you know I own a murray riding mower and it HAS NOT given us many problems, other than normal wear and tear. Most of the complaints I read sound like consumers need to be more accountable for their own problems and start dealing with the correct person when there is a concern. Call the company that makes the product not where you bought it from. Wal-Mart doesn't have a mechanic on duty to work on things. Please be reasonable people. Just wanted you to get a letter that wasn't a complaint for a change.

I have had my $90.00 Murray mower since spring of 1997. It has been a real workhorse with no problems. I do my own maintenance on it, what little gets done; but it keeps on running. I currently use it for my 3/4 acre lot without any problems at all. It is a very good machine.

NO COMPLAINT.

We have two Murray Lawn mowers, and the engine, motor, or carburator smokes and/or catches on fire. IT doesn't matter if you run the mowers for 30 mins. mulching leaves (not real thick piles either) or if you are mowing the lawn. They catch fire. I will never buy a Murray Mower again.

Between the two mowers over the past 6 years, I'm out about $600.00 for them both. IF folks can't make a decent mower or product, don't go into business!


I have owned a Murphy Push Mower for three years now. (Tossed the John Deer Selfpropelled.) The warranty stated that if it does not start on the second pull they will fix it. For the first year it did just that, second pull every time.

Second year was not so good at the beginning of the season, had to pull five times for the first run of the season; fine after that, two pulls only but she ran rough.

Now this year I did not have such good luck. I'm not complaining, two years out of a $90.00 mower is not bad.

After seven pulls I gave up and changed the air filter. TWO PULLS AND SHE IS HUMMIN JUST FINE!

I figure two years for the cost of an air filter is rightous! In fact it's so good I may just bust the bank next year and change the spark plug. YOOHOO!

I must note, as the other gentleman who gave koodo's for his '85, just take care of it. That means don't expect a $100.00 mower to cut half an acre of brush on a 100 Deg. day without a rest. Would you work for very long under those conditions for that pay? I don't think so.

Don't forget the OIL! Have it drained and changed once a year; just not at Jiffy Lube. (Or is this the wrong section to say that?)



This is the second Murray lawnmower I have owned. And although the mowers work fine, both of them have gas tank leaks.This is a very dangerous situation. I take good care of my equipment myself and just think this should be corrected. And it would seem I'm not the only one upset about this.


Hey, gas is over three bucks a gallon here..every drop spilled is wasted money.

I have a Murray lawnmower 22315x8c. As described in other complaints, the gas tank on the mower began leaking when the lawnmower was relatively new. The leak occurs in 2 places - first at a seam where the plastic is joined together and second at stress cracks created underneath the ring which supports the tanks.

The leak runs directly onto the engine about 2 inches from the muffler and burns the gasoline. To date, I have been unable to find a replacement part.

Without a new gas tank, I will have to purchase a new mower and hire a lawn crew in the interim.

This is my third Murry push lawn mower in as many years, For $100 bucks I figured it would last 2 or 3 years - not so. All 3 were maintained - oil changes, filters cleaned often and blades sharpened. The problem is you just can't keep the mowers to operate at 100% output past the first 3 months.

I tried everything possible but the machine just can't be made to run on a consistent basic. Since my last flinge with Murry and Briggs & Stratton I bought a John Deere for about $300 and the thing runs like a race horse, or should I say, Nothing Runs Like A Deere!!

I have a model #22315X8A push 22" lawnmower. It is leaking gas from the gas tank - very ddangerous they should be recalled. Its A B&S engine.

Damage Resulting: Possible fire and explosion hazard

I purchased a Murray 6.5 hp push lawn mower. It was used about 4 times within a 2-month period. The plastic gas tank leaks and creates a hazardous condition. This makes the lawnmower totally useless. The leaking gas tank rendered the lawnmower useless and I had to purchase a new lawn mower.


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