Complain about a product or service

MTD Self-Propelled Lawn Mowers

MTD • Lawn Tractors • Lawn Tractor Muffler • Self-Propelled Lawn Mowers • Chipper/Shredder • Cultivator --- • Troy-Bilt

Bobby of Stephenville, TX (04/15/09)
My mower stop running so I took it to the repair shop and fortunately my repairman told me that the wrong fluid was put in the transmission and it's busted. Fortunately he was aware of the problem and told me that MTD would replace the transmission. Since then I have had trouble with the drive belt breaking.

Last Aug '08 replaced it and first time I used it this year 4/09 the belt broke again. The belt will not disengage the blades, they keep running. I contacted MTD and they told me that the belt is the correct one 954-04122 for the 605 model. This is the second belt and the blades continue to spin when disengaged. I looking for the darn thing to break again. 30+ a shot on the belt plus labor.

Roger of Mclean, VA April 13, 2009

Roger of Mclean VA (04/13/09)
I ordered a new grass catcher bag for my MTD mower that is only 5 years old. I ordered the exact part number specified in my owner's manual. It arrived and looked identical to the original. I was quite pleased. I installed it and mowed our small lawn once. Turns out that the replacement bag is approx. 4 taller in the back which causes it to drag on the ground enough that it already wore a small hole in the back. I called M&D Mower and verified I ordered the correct part, but said it was possible that the wrong part was sent. However, they were unwilling to replace it because I had already used it. The replacement looked identical to the original in all respects so I didn't think it was necessary to actually measure the dimensions. I am very disappointed and will not use this company again.

The part, with shipping, was 73.90.

Tony of Calhoun, LA September 6, 2008

Tony of Calhoun LA (09/06/08)
In the spring of 2007, we bought an MTD Yard Machine, 38 inch, 13.5 hp riding mower. All was good with it for the first year, and a few weeks of this mowing season. This summer however, while mowing, the blades slowly got to where they were not turning. I figured the belt needed changing, so I changed it. The new belt had no effect on it. The problem with it is when the blade gear lever is placed in gear, the idler pully is pulled OFF of the belt! With the blade gear out of gear, the blades will turn slightly, but not fast enough to mow. I have made sure the idler pully is in good shape, but you can see that putting the lever in gear actually gives you the opposite reaction. After taking the deck off for the 5th time today, I finally decided it was beyond help. I cannot afford to take it to anyone to look at it. I cannot afford to buy a new one, either. So, now what?

Curt of Brownsburg Indian, IN July 24, 2008

Curt of Brownsburg Indian IN (07/24/08)
I purchase a yardman mower to cut my lawn. It was a nicer version with auto drive transmission and a 22 h.p. engine. After 3.5 mowing seasons the transaxle locked up while using this mower which then took out the engine. Not very good service for a 1600 dollar mower that was used easily and well taken care of. I would have expected at least 5-10 yrs of service with regular maintenance. My yard is about 1 acre.

I now have to replace the mower whic is expensive.

Marcia of Peggs, OK June 20, 2008

Marcia of Peggs OK (06/20/08)
We purchased a Bolens riding lawn mower from Lowes two years ago. We also purchased the three year extended warranty.We didn't even own it one month and it kept jumping out of gear. My husband called the warranty dept. and was told we needed to take it to a place fourty miles away. We took it there and they said it was fixed. We picked it up and after vacation went to mow the lawn and the same thing happened again. We called again and were told to take it back over there. This time it was suposedly fixed again. This continued to happen every time my husband went to mow the lawn.

He ended up fixing it himself and managed to get through the mowing season, but has been continuously having to buy belts for it. This mowing season he has had to replace a cable twice within a week and now it won't go forward. He has worked trying to get it to go and is very disgusted. I know if we call they will tell us to take it back over there and then they will say well someone else touched it so it will cost more. My husband is a diabetic and this has put a great deal of stress on him. We will never buy another mower from Lowes or an MTD product again

Randy of Valley Center, KS June 9, 2008

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Share		Follow us on Twitter.

Terms of Use Your use of this site constitutes acceptance of the Terms of Use

Advertisements on this site are placed and controlled by outside advertising networks. ConsumerAffairs.com does not evaluate or endorse the products and services advertised. See the FAQ for more information.

Company Response Welcome If complaints about your company appear on our site, we welcome your response. Please see the Response Form for more information.

For more information, see the FAQ and privacy policy. The information on this Web site is general in nature and is not intended as a substitute for competent legal advice.  ConsumerAffairs.com Inc. makes no representation as to the accuracy of the information herein provided and assumes no liability for any damages or loss arising from the use thereof. 

Copyright © 2003-2009 ConsumerAffairs.com Inc.  All Rights Reserved.    The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission.