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MTD Self-Propelled Lawn Mowers

MTD • Lawn Tractors • Lawn Tractor Muffler • Self-Propelled Lawn Mowers • Chipper/Shredder • Cultivator --- • Troy-Bilt

mary of Grandville, MI June 21, 2009

Bought the MTD yardmachine 139cc EASY STAR 22' mower bought it home unpacked put in oil came with it put in gas took 5 pulls (NOT 2)to start tested it seemed to mow OK Intended to use next AM after buying more gas did that BUT mower wouldn't we emptied all gas out put in box bought it back less than 12 hrs passed but (1st excuse) store does not allow return "because gas had been in it" DA how do you know if it works?

We were told to bring it to the MTD's AUTHORIZED repair center which we drove 5 miles to it was closed 6pm for weekend called them MOnday AM they said the company would pay for repairs I DON't WANT A MOWER I (SENIOR WIDOW CAN NOT START BY MYSELF) besides how can I trust a company that doesn't honor so called 2 yr warranty beyond 12- hrs??? If we have it repaired? how often will they pay till fixed? How do we sell it for what we paid? not to mention the hours wasted trying to reach the company and writng complaint to Menards hdqtr by snail mail they have a complaint form online and they blew me off that the company was responsible blah blah....

wayne of westminster, MD June 25, 2009

I have purchased 1 used and 2 new MTD products. The old Wards 18hp riding mower lasted an additional 5yrs from time of purchase(it was ten years old then) then the transmission succumbed, 15yrs of service is something i would be happy to see again. I bought a 18hp 46in which keeps throwing drive to deck belt is 1 yr old and starting to fall apart even with frequent maintenance and retightening of bolts etc., 2yrs previously I purchased a 24hp 54in deck and I again have gone through a lot of belts, and the transmission has failed only allowing forward motion at a very slow turtles pace. I like most other people on this page will not knowingly buy another MTD mower or other productI have around 10 acres in disjointed sections to mow and the MTD mowers have left me in the lurch too many times, even with 2 mowers I can not count on them to be operational when I need them . Very Disgruntled former customer.

James of Savannah, GA June 15, 2009

Don't Buy MTD Mowers -- Why? Because its management evidently decided to go cheap on a critical item: The sheer key that fits into the big-wheel, Yardmnan 21" model's mower's blade adapter.

Background: The blade adapter holds the mower blade to the engine's shaft so that the engine can turn the blade. The blade adapter should have inside of it what's called a "sheer key." Thus, when the user hits a big rock, root or hidden tree stump the key (sort of a rectangular, soft-metal nail) sheers off inside the adapter and thus prevents the suddenly stopped mower blade from warping or bending the engine shaft. The user then simply unscrews the blade adapter, shakes out the broken sheer key and replaces it (about a buck at a mower supply store).

But for my 200 Wal-Mart 21" MTD Yardman push mower, MTD decided to go cheap. It literally welded the sheer key into the blade adapter. So when I hit a hidden tree stump beneath the grass and it suddenly stopped the blade, the sheer key failed to sheer off and absorb the force. It thus bent the engine shaft. MTD’s authorized dealer refused to fix it under warranty, even though he agreed that it wouldn’t have happened had MTD not gone cheap (saved itself maybe .80 cents) and skipped using a real sheer key. The dealer agreed with me that it was MTD’s fault but MTD would not authorize him to fix my mower under warranty. Pretty cheap and sleazy, eh?

When I wrote the company and supplied color photos proving my claim, I got a sleazy lawyer’s double-talk letter non-response. It read like a Saturday Night Live parody of lawyers. Thus, I got no justice, but only stupid, sleazy management that literally paid a sleaze-ball lawyer probably the same 200 it could have paid me on my claim (the mower only had 5 hours of use on it but was a total loss because the labor cost of fixing the bent engine shaft exceeds 200).

Wanna bet MTD did this to untold other users? It’s nothing but a cheap-ass decision by MTD management (to save a lousy .80 cents), and it has now putatively resulted in economic and ecological time bombs all over the American landscape: It’s only a matter of time before another user hits a stump, rock, etc. and discovers that his mower’s instantly been turned into a pile of scrap so MTD could pocket .80 cents. Just a plain-ass cheap, sleazy decision by MTD management. Special note to MTD management: I have digital photos and copies of my letters to you and your sleazoid lawyer. I challenge you to dispute any of this. Specs: Yardman lawnmower model # 11A-588C755, Serial # 1C306KB0829.

I invite a RICO-wielding class action lawyer to contact me, as I will be more than happy to be the lead plaintiff in a class action, breach of express and implied warranty case against MTD.

WILLIAM of BERLIN, CT May 21, 2009

I bought an MTD mower, which required assembly. Both rear holes for the wheel bolts were not aligned, preventing assembly. I wrote to MTD about it, and it said for me to take it to a service center.

I'm very upset. Shouldn't MTD arrange to pick up, repair or replace, and return the mower? I'm 61 years old. How can I lug a mower to a service center? I don't have a truck.

Bobby of Stephenville,, TX April 15, 2009

My mower stop running so I took it to the repair shop and fortunately my repairman told me that the wrong fluid was put in the transmission and it's busted. Fortunately he was aware of the problem and told me that MTD would replace the transmission. Since then I have had trouble with the drive belt breaking.

Last Aug '08 replaced it and first time I used it this year 4/09 the belt broke again. The belt will not disengage the blades, they keep running. I contacted MTD and they told me that the belt is the correct one 954-04122 for the 605 model. This is the second belt and the blades continue to spin when disengaged. I looking for the darn thing to break again. 30+ a shot on the belt plus labor.

Roger of Mclean, VA April 13, 2009

I ordered a new grass catcher bag for my MTD mower that is only 5 years old. I ordered the exact part number specified in my owner's manual. It arrived and looked identical to the original. I was quite pleased. I installed it and mowed our small lawn once. Turns out that the replacement bag is approx. 4 taller in the back which causes it to drag on the ground enough that it already wore a small hole in the back. I called M&D Mower and verified I ordered the correct part, but said it was possible that the wrong part was sent. However, they were unwilling to replace it because I had already used it. The replacement looked identical to the original in all respects so I didn't think it was necessary to actually measure the dimensions. I am very disappointed and will not use this company again.

The part, with shipping, was 73.90.

Tony of Calhoun, LA September 6, 2008

In the spring of 2007, we bought an MTD Yard Machine, 38 inch, 13.5 hp riding mower. All was good with it for the first year, and a few weeks of this mowing season. This summer however, while mowing, the blades slowly got to where they were not turning. I figured the belt needed changing, so I changed it. The new belt had no effect on it. The problem with it is when the blade gear lever is placed in gear, the idler pully is pulled OFF of the belt! With the blade gear out of gear, the blades will turn slightly, but not fast enough to mow. I have made sure the idler pully is in good shape, but you can see that putting the lever in gear actually gives you the opposite reaction. After taking the deck off for the 5th time today, I finally decided it was beyond help. I cannot afford to take it to anyone to look at it. I cannot afford to buy a new one, either. So, now what?

Curt of Brownsburg Indian, IN July 24, 2008

I purchase a yardman mower to cut my lawn. It was a nicer version with auto drive transmission and a 22 h.p. engine. After 3.5 mowing seasons the transaxle locked up while using this mower which then took out the engine. Not very good service for a 1600 dollar mower that was used easily and well taken care of. I would have expected at least 5-10 yrs of service with regular maintenance. My yard is about 1 acre.

I now have to replace the mower whic is expensive.

Marcia of Peggs, OK June 20, 2008

We purchased a Bolens riding lawn mower from Lowes two years ago. We also purchased the three year extended warranty.We didn't even own it one month and it kept jumping out of gear. My husband called the warranty dept. and was told we needed to take it to a place fourty miles away. We took it there and they said it was fixed. We picked it up and after vacation went to mow the lawn and the same thing happened again. We called again and were told to take it back over there. This time it was suposedly fixed again. This continued to happen every time my husband went to mow the lawn.

He ended up fixing it himself and managed to get through the mowing season, but has been continuously having to buy belts for it. This mowing season he has had to replace a cable twice within a week and now it won't go forward. He has worked trying to get it to go and is very disgusted. I know if we call they will tell us to take it back over there and then they will say well someone else touched it so it will cost more. My husband is a diabetic and this has put a great deal of stress on him. We will never buy another mower from Lowes or an MTD product again

Randy of Valley Center, KS June 9, 2008

I worked at Home Depot and worked in the garden department selling lawnmowers. I sold a MTD to my Doctor and it was built with the wrong blade deck. MTD gave him the proper deck after a numerous set of belts.

I sold my cousin a MTD 21/46 lawntractor and it has the same problem. She and her elderly Mother have had it for 3 years and it has been down more than it has been ready to mow. They have replaced 6 deck belts and She had 1 put on 2 weeks ago and it took it out today.

I see the problem and MTD has to know about this. The engine pully is to high for the deck. I think MTD should repair the problem and reimburse her for the money she has put out on belts.

No damage just the Money that she has paid out for belts and the headaches from this piece of junk mower. Never will I purchase and MTD product as I have seen to many problems.

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