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Consumer Affairs


Mr. Coffee

225 International Pkwy, Lake Mary, Florida 32746


Consumer Complaints & Reviews

It seems like a coffee pot should be a fairly simple device but Mr. Coffee has succeeded in making its machines so complicated that they cause all kinds of problems. The one we hear about most often is that the hot water either leaks out or the coffee backs up and floods the kitchen -- a real annoyance.

There are plenty of other caffeinated catastrophes just waiting to happen. The thermos on some Mr. Coffee models has a nasty habit of exploding, some models manage to impart a taste of burning plastic to the coffee and others just plain quit working.

Here are a few of the more recent complaints:

I purchased on a Monday. Initially, it worked as expected, decent cup of coffee. When too much water was loaded, the reserve began spilling out of the overflow in the back, which was fine. But then, I picked up the machine and turned it over to pour out the water. When I placed it back upright, the front panel (clock) was foggy and the clock numbers disappeared. Why would it be designed to allow water into the electronic area? It's poorly designed. After that, it only worked for 2 more days and then kaput! I spent $45 on this machine and expected a better design.

I went back to the Black and Decker model which previously lasted 2 years and it was $18!

It's unfortunate Mr Coffee, which once was known for quality products, no longer holds that title as far as I'm concerned.

I purchased the Mr. Coffee maker on 6/11/11. On 1/23/12 my coffee maker would not brew. I tried all the suggestions and no results. The light would go on but it beeped like it had finished brewing. I called your customer service and got a repair store that the phone number is no longer in service. This was the Allen Appliance in Wichita. This was my first Mr. Coffee and I don't think that I will replace it with another. I don't feel I can recommend your product to my family and friends.

Approximately 1.5 years ago. I purchased a new Mr.Coffee coffeemaker from JC Penney as it was on sale of course, and I was moving into a new home and wanted to upgrade. Well, that was not the case at all. I guess Mr.Coffee is not who he used to be. It used to be the name in everyone's kitchen when it came to coffee makers.

I am grossly disappointed with its performance. What happened? I have the model#JWTX95 and it spills coffee and water on my counter. The coffee is lukewarm, or it just doesn't brew completely. I love my coffee in the morning and don't want to fool around trying to figure out what is the problem each and every morning. I clean it and it still stops mid-cycle when I'm doing that and it won't finish the cleaning cycle. I'm done with Mr.Coffee as well. Send them back to China or wherever they make them. I'm going back to my old fashion percolator! I know that will work.

Three strikes and your out, is my motto for Mr. Coffee coffeemakers. Your coffeemakers have always had a place in my kitchen I have always loved waking up to coffee smell permeating through my vents, but now, I am finally angry. I have tried and tried. I have been to different stores purchasing Mr. Coffee coffeemakers lately, with three different styles.

They either leave me cleaning up the whole pot of coffee from my counter tops (my husband is not even able to figure that one out). The coffee smells and tastes like burning plastic, and you can't drink it. The latest one I bought at Christmas, because I was tired of my mother complaining of the taste (after taking my coffee to someone else's house to check it with their coffee pot, which I can't afford to buy. The coffee was great!). The latest leaves me cleaning up coffee from the counter, because the carafe leaks.

Why can't Mr Coffee make a coffeemakers like I used to buy 10-15 years ago. They lasted for years. You never had to worry about it leaking on the counter, smelling like plastic, or the carafe leaking everywhere, and another thing, I put this one I have on "strong" setting, and it comes out sometimes almost clear colored water. The other day I made a pot, and went back in after 15 minutes. That's how long this one takes to brew, and the coffee was clear, almost as if I looked in the top, and the coffee, until I went to throw it out, and then it was just as dry as when I had put it in the maker. I have tried paper filters, and the baskets. Nothing works anymore. I have had it.

I bought a 12-cup Mr. Coffee Model Number: BVMC-EVX23. Every time I pour coffee, it pours out everywhere. There is no way to pour coffee out of the pot without it spilling everywhere. It's very frustrating.

I bought your coffee pot last month. You cannot pour a cup of coffee without it spilling coffee everywhere. Do you not test your product before you put it on the market? Someone has not been doing their job from the top of your company to the bottom. So I guess my $30 just went in the garbage along with your faulty product.

I bought a 12-cup Mr. Coffee coffeemaker. When I pour coffee, it spills. Hot coffee goes everywhere. I will not buy another one again. I will get another brand for sure.

The brew section of the Mister Coffee has a chemical, plastic type of odor which you can also taste in the coffee. We have a concern regarding chemical poisoning from the plastic?

I have purchased Mr. Coffee products for years and loved them. However, right before Christmas, I purchased a 12-cup coffee maker without the carafe. Every time we used it, there was a loud buzzing sound when you tried to get a cup of coffee and over this past weekend, it was no longer working. The mechanism to release the coffee into the cup broke.

Unfortunately, I could not find the receipt and the box was thrown out during the holiday. I did not feel right about trying to return it to the store without that info, so, I just had to go out and buy a replacement. I know your machines are so much less expensive than the other brands, but I wasted $40.00 on a coffee pot that only worked for about 3 weeks. Very disappointed in this product.

My wife and I received a Mr. Coffee model # PLD12 for Christmas. It's a nice gift. I have no complaints and it makes good coffee and is easy to use. I do have a suggestion that I believe would make a good machine even better and that would be to back-light the clock on the face of the machine. Presently, unlit as it is makes it almost useless. Think about it!

I bought a coffeemaker with thermal carafe. It did not keep the coffee hot at all. I called customer service, and was told to rinse the pot with hot water, before brewing. I do not want to get up at 6:00AM to do this. I was told that they would replace it with the same model. Why would I want to get another one that does the same thing? Also, the unit had a timer on it. Why would you have a timer, when you have to get up to put hot water in the carafe? What a bunch of junk.

Lastly, I have been a Mr. Coffee user for years. We had a problem with a different model that we bought last year. We thought it must have been a lemon, so we switched to a different model that I just described. Obviously, your quality control and customer service needs immediate attention. I took the coffee maker that was purchased on December 6 back to Kohl's, and they had no problem in crediting my account. I bought another coffeemaker by a different company, and it works just as I wanted!

We just purchased a new Mr. Coffee for Christmas. The coffee tastes great in it, but we are senior citizens and the thermal carafe is just too hard to use. You have to press the button down to get it to pour and I have the worst time trying to do it. We are taking it back this week. Do you have any suggestions as to what model would be more convenient for us, older folk, to use.

This is our first Mr. Coffee and we would like to stay with this brand. It's too difficult to pour out of this particular carafe. It was actually painful on the wrist and thumb.

I bought a Mr. Coffee Coffeemaker from Costco for our small office. From day one, the coffee tastes burned. From day one, the glass decanter does not pour properly, resulting in spilling coffee everywhere for anyone who uses it.

I have yet to purchase any Mr. Coffee style coffeepots that will last longer than a year. My latest purchase, a Mr. Coffee Model VB12, lasted just over 9 months before developing a water leak. It is not so much a Mr. Coffee problem as it is a general problem caused by the use of China as a point of manufacture. The result is an appliance built by essentially slave labor with sub-standard materials and no quality control. Moreover, they are assembled with tamper-proof screws so the average handy-person cannot attempt a repair.

When it came time to replace our old coffee pot, we decided to remain Mr. Coffee customers. We brought our unit home and noticed that the display setting was a dark, charcoal grey with black numbers and it was impossible to see when the light was on in the kitchen and even using a flashlight, pointing directly at the display, the numbers were not very legible. This was not going to work, since I have come to depend on the time display feature on my previous coffee pot and wasn't willing to accept anything less. It seems that coffee maker manufacturers are attempting to force consumers into the single serving brew machines that make one cup at a time and increase the cost of having a cup of coffee into the stratosphere.

We returned our coffee maker to the store and purchased another coffee maker, Hamilton Beach, and noticed the same issue with the display, it also was 'unreadable'. That one was also returned to the store. We located a Krups coffee maker that had all the features of the Mr. Coffee machine. Prior to purchase, we requested that the clerk plug it in so that we could see that the display was legible before we brought it home, only to return it as unacceptable. The display is very clear, bright white background and black numbers, it stands out and is legible without any extra effort to read it. It's a shame really, because the coffee brewed from the Mr. Coffee unit was good and the machine would have been acceptable had the clock been readable.

I bought a Mr. Coffee coffee maker JWX31BP model number and within a couple of months it started leaking water. I've tried everything to stop the leak without any luck. I'm not happy with this coffee maker at all. I had guests over, the pot spilled coffee all over my front pants, everyone laughed at me, then I went to put the pot down, and it exploded. I felt like a total clown. There has to be something wrong with this item. I am not at fault

Mr. Coffee 5-cup Coffeemaker/JW Series Metal Decanter. I recently purchased a Mr. Coffee 5-cup coffeemaker/JW series with metal decanter. I immediately noticed there was no back light behind the time. Thinking it was burned out, I called the company and was told by a rep that the company eliminated that light due to complaints from people that it lit up their kitchens at night. If this is true, I question the sanity of the decision makers at Mr. Coffee. Do these people sleep in their kitchen? I now have a coffeemaker that requires me to use a flashlight to see the time and set the delay. If I had know this, I never would have made the purchase and if not corrected will never purchase one again.

I have 12 cup Mr. Coffee. I'm wondering if you replace this coffee maker. It has a crack in the reservoir and leaks all over my counter. And the pot trips coffee every time I pour a cup of coffee.

I purchased a CJX Series Mr. Coffee at Costco last week and found it to be very difficult to rill, pour, and replace the Decanter. The location for the clock does not light up, no light, and pouring coffee is a mess. I have purchased Mr. Coffee makers for over 40 years. It is a bad product.

I just bought an SJX36GT and after the first use, I noticed a disgusting smell in the plastic even though I emptied the filter immediately and rinsed it out. After washing with soap and water, it still stunk. Then I noticed the plastic inside the coffee maker itself smelled bad also. It is now showing up in the taste of my special coffee! Am I being poisoned by cheap plastic?

We bought a chrome with a thermal decanter coffee pot in August of 2010 - $80 from Wal-Mart (PSTX Series). After a month of use, the cleaning light came on which was expected. During the cleaning cycle, when it was supposed to pause for thirty minutes and then finish up, my coffee pot protested with a loud noise that could wake the dead. It was a teeth shattering, high pitched, nonstop, ear-piercing tone that would be an excellent spy torture device to learn secret plans. I called Mr. Coffee and they replaced it. The same thing happened again in October when it was time to clean it, and in November. When I called about it for the third time, they sent me a replacement coffee pot that was of lesser value but it too died within 10 months.

I called again and they sent me an original version of my coffee pot again and I just attempted to clean it. Guess what happened - it did the same thing again! I attempted to call their customer service number tonight but apparently they close at 6 p.m. EST. While they have always replaced my coffee pot - I simply want one that will work as it should. When I spend close to a hundred dollars on a coffee pot, I don't expect to have such issues. I want my money back. I think the model should be recalled, replaced and redesigned. It should not break every single month simple because I was cleaning my coffee pot per the instructions in the manual.

I have a Mr. Coffee (ISX43-1) and it appears to me that Mr. Coffee doesn't want to know anything about complaints or to even address these issues, but are instead ignoring them. I wonder just how fast Mr. Coffee will go down and out if we stopped buying their inferior products. Boycott them now!

I bought a Mr. Coffee CG12 on June 11, 2011. In the instructions that came with the maker, it states that this coffeemaker will shut-off automatically after 2 hours. It does not!! I sent an e-mail to the Mr. Coffee company and told them how dangerous this is and their response was, "Most of our switch coffeemakers do not have the 2-hour automatic shut off". Most? I was told that only the programmable coffeemakers have the automatic shut-offs.

My coffeemaker is considered by them to be a switch model. Believing that this was a 2-hour shut off model, our coffeemaker was left on all day while we attended our daughter's wedding. Imagine our horror when we got home and realized that it was still on. I even went into their website to find their copy of the instructions for the CG12 series and it states that the maker is supposed to go off after 2 hours.

Posted this on their Facebook. Just wondering if there are any issues with your coffee pots. Couple months ago bought a CHX23. It has already failed. Doesn't heat. 2 weeks ago bought VB13. Doesn't shut off .What gives? They replied quick,and said they would contact me. 3 days and still waiting.

We purchased a Mr. Coffee JWX 23 with delayed brew to replace our old coffeemaker. What a mistake. It was purchased at Target three months ago and it just suddenly quit working and you cannot get it to brew at all. It doesn't even get warm. The lights come on but nothing else. We cannot find the receipt because we never thought it would go bad so quickly. We dug out our five-year old one and it started working instantly. No more Mr. Coffee for us. We will do without the timer settings!

My old Mr. Coffee stopped working, so I went out to Bed Bath and Beyond and bought a new one. What a disappointment. They obviously needed to cut costs in the manufacturing, so they did. The plastic is thinner, the glass is thinner, the quality of the product is poor. The coffee does taste the same but whoever redesigned this coffeemaker needs to go. This company will not be around much longer.

This is the third Mr. Coffee I purchased. I just got this one 4 weeks ago with a timer on it. I got up this morning and it's dead and does not even turn on. No coffee makes for a bad day. I paid $35 for this coffeemaker at Meijer, I didn't keep the receipt because I didn't think it would break down this quick. Now, I have to buy a new one. I'm not happy!

I have purchased 2 Mr.Coffee within the last year and both quit working in about 5 months after purchase. I will never purchase another Mr. Coffee ever again.

My Mr. Coffee (ISX43-1) steams out hot water. When you fill to any level, you only get back half of it and the rest of the water is steamed out the top of it. It takes 25 minutes to make just six cups. It is very dangerous to use.

The coffee/tea was not hot enough, and it cannot make more than 8 oz. So I have to microwave the coffee/tea a few seconds more to make it hot enough.

Mr. Coffee, model BVMC-VMX37 12-Cup, is a piece of junk. It quit working after 3 months. It has no brewer, clock or warmer plate. $70 down the drain.

A previous Mr. Coffee was fine. But once it stopped working (electronically), there is no replacement from Mr. Coffee that can be found out there without that nasty, obnoxious, poorly manufactured and unhealthy plastic. Sadly, we're wasting tons of time looking for yet another brand without this unhealthy plastic problem. One does not even have to taste what comes out of it to figure what it will taste like. It has this obnoxious, not-too-familiar, poorly manufactured plastic odor.

I purchased a model PSTX Series, insulated SS pot with a removable (side) water reservoir. The problem is there is no handle or "gripper" to pull the reservoir lid up properly. I knew the plastic lid would break off if I continued to use it the way it was manufactured.

My fix was to attach a suction cup to the top of the lid (from a soap holder that I did not use, about 1-inch wide, and a clear plastic that looked black when attached). Now, I have the nub of the suction cup pulling "straight up" on the lid and then laying it to the side. It has worked great for me. I thought this little "re-engineering" tip could be helpful to someone else. I love my Mr. Coffee and have purchased it for as long as I can remember (over 30 years now). I just bought another 4-cup travel pot. I don't leave home without my coffee pot.

I bought the Mr. Coffee ISX40 GTFBP (timer and automatic brewer + digital) at BJ, about six months ago. The coffee maker just stopped working and is dead. We looked over the system and everything seemed to be alright. But after reviewing all the complaints for the maker, it must be defective. I am unable to return it and the company's warranty is due. I am very disappointed at the quality of this products. I will never buy another Mr. Coffee again.

I bought a Mr. Coffee at BJ's. It is six months old. It just quit and wouldn't even turn on. I checked the circuit and it was fine. The coffeemaker is dead. It is made by Sunbeam, model FTX41. I bought another one at Target, model FTX25. I tried to run clear water through at start up. All it did was make a lot of noise. I gave it ample time to run. It also had Sunbeam name on it.

I have had my coffee maker (PSTX Series) for a little over a year. I have cleaned it regularly with vinegar. The last time I cleaned it (about a week ago), it now will not brew coffee. When I pushed the button to brew my coffee, the "clean" light stays on, the beeping starts and will not stop. This also means that the heating element is not working. I paid close to $100 for this unit and I feel that I should get more than a year's use from it. I would like this repaired at no cost to me or replaced with a new unit.

I have been using Mr. Coffee Makers for over 30 years and this is the first time I have had a problem. The coffee maker is only 6 months old but the burner is all rusted out and thinning.

I have a 12-cup Mr. Coffee. The water backs up in it and causes an overflow! It is terrible! Every time I use it, this happens! I am totally dissatisfied. I want a replacement that gives me what I paid for.

I bought a Mr. Coffee model #CHX23 about one year ago from Walmart. It was manufactured by Sunbeam. In the last few days, when you put water in it, the water pours out the bottom all over the counter. It is like there is a hose stopped up or broken between the heater and the tank.

I have a Mr. Coffee maker model no. JWTX85. The bottom of the maker pot came off, the maker is less than a year old. The store said to contact Mr. Coffee Factory. Koles can't do anything for me. Thanks for your help.

I have a pot that won't work. I just want the pot replaced so the maker would work.

The unit is advertised as capable of making 10 cups, but it overflows at 8 cups creating a mess on the counter.

I purchased the coffee maker about 2 months ago. Last night after setting up the coffee to automatically brew the next morning, I heard a loud sizzling noise followed by a pop and smoke coming from the back of the unit. I unplugged it. There was a definite burning plastic odor. I'm just thankful that I had not left the kitchen to go to bed! What in the world is going on with coffee makers? I'm at a loss to know which brand to buy now. It appears they are all pieces of junk.

I bought a 12-cup programmable Mr. Coffee. It is the one that gives one cup at a time if you press a button. I measured the water I put in and it only holds 8 cups. I paid 60.00 for an 8-cup coffee maker? I think there's false advertisement here. Oh, and it does show on the outside measurements 12 cups.

CG13 12 cup coffeemaker.

4 cups of coffee is a-okay; 6+ cups of coffee and the water backs up and overflows! :( This isn't the only Mr. Coffee maker that we have had this happen with. We thought that the old coffeemaker was an issue (only 6 months old), but the new replacement does the same thing!

Purchased a Mr. Coffee coffee maker. Model SJX33GT.

I cleaned the machine and its parts as instructed in the manual for 3 times. Then we made coffee. The coffee tasted like chemical, a bad chemical taste. It gave me and my wife headaches and stomach upsets. I think the plastic is defective. It's probably made in China with inferior plastic.

I recently bought a four-cup Mr. Coffee coffee maker. I'm happy with it but was very disappointed that you didn't include at least one filter with the new pot so I could use it that day. It seems to me that you could add five free filters or write on the outside of the box that "filters are not included."

It's a small thing but it made me unhappy and cranky that I had to wait for my next shopping trip before I could try it.

About 10 months ago, I purchased a Mr. Coffee coffeemaker Mod # FTX45-1 for office use. There are three people who have coffee in the morning and we thought the ability to set up the machine at night so the coffee would be fresh in the morning was a wonderful idea so we got the model with the built-in timer and it worked beautifully for the first eight months.

It began to brew the coffee but it seemed not to be as hot as it was at first. Then about a week ago, it just quit all together. We still want coffee and we like the ease of setting up the machine. My question is this, should we send the coffee back to the factory to have it repaired? I'm sure the Wal-Mart where we bought it will not accept it back now, and if it was a defect in that model, we don't want to throw money away on another one like it. Please advise what our next course of action should be. Thanking you in advance.

my wife was making tea in the kitchen and she poured me a cup of coffee to place in the microwave for reheating and when she turned around the mister coffee thermal coffee pot exploded.

The Mr. Coffee CHX23 quit working after only a few months. It's used once a day to brew 12 cups. It was on and I heard a loud fizzle and it cooled down. It would not brew another pot. When it did work, you had to pour the coffee into your cup over a sink or it would spill everywhere. POOR lip design.

Another POS (Piece of S#@&) manufactured in China. Yes, Virginia, The country is going down the tubes.

I bought a Mr. Coffee BVMC-LMX43WM a couple of months ago. The pot cracked at the bottom and went up the side. When we took it out in the middle of making coffee, it keeps running and goes all over the plate. I've always thought Mr. Coffee was a good product but this changed my mind. Because money doesn't grow on trees.

I have had 2 Mr. Coffee jwx23 coffee maker and whenever you brew coffee, no matter how many grounds you put in it, the water overflows over the filter and gets the grounds in the pot. I have tried everything to get it to brew a simple cup of coffee. The second one has been doing this same thing since I bought it. I won't buy another one.

This coffee pot is disgusting. The pot itself(decanter) spills, no matter how you pour from it, or how you hold it, and the taste makes you sick. It tastes like the plastic is melting or something. It tastes terrible. I have tried everything to change the taste, but there seems to be nothing to change the taste.

Over the past two years, we have bought five Mr. Coffee makers ranging from the large 12-cup to the one cup maker. In every case, within a week, they either quit working totally or started coming apart. One couldn't keep the fluid warm, the one I have now doesn't make a full 12 cups and it takes over two hours to make what it does. I used to be loyal to Mr. Coffee, but this is ** tossing good money out on a product that the manufacturer didn't even ensure works nor does it seem that they even care. I'll do my best to let the entire world know what a ripoff Mr. Coffee is and what a shoddy product they make. I'm 60 years old, I live on a fixed income. If I could afford it, I'd sue the ** out of those money-grabbing greedy. Okay, you get the picture. Take my advise, don't buy Mr. Coffee coffeemakers. They are a ripoff. Thank you for your time. God bless.

Cannot find a phone number or address for this company. I bought one of their coffee pots from WalMart 3 months ago and have been burnt several times because it leaks all over the place. When you try to pour a cup of coffee, it leaks on to the hot plate of machine and peels all the coating off it and cause rust. This is terrible item. I have use their pots and tea machines for years but never again unless they do something about their products. They have gotten really bad and harmful.

Brand New PSTX Series. Piece of junk, cost $80. Leaks water when you put it in the Removable Water Reservoir. Just let it sit for 5 minutes, it will start to leak. This is the second one. We took the first one back because of the same thing, thought it to be bad but know we know all of them do it. These should be pulled from the market. They do not work and charge way too much for a piece of blank, blank, blank.

As full-time RVs, our kids bought and gave us for Christmas 2010 a Mr. Coffee Model DWX23. When we first tried to use it, filled it with water and watched as all the water leaked out of the bottom and all over our counter and floor. As they didn't give us the receipt and we didn't want to tell them it was defective, I took it apart to see why it was leaking. On the bottom of the water tank, there is molding marks where I'm sure they molded the tank and there was cracking all around the area, causing water to leak out. Needless to say, we will not buy another Mr. Coffee product nor will we recommend any Sunbeam products to our many RV friends.

I purchased a coffee maker made by Mr. Coffee model bvmc-pstx91. It is a Thermo canister stainless steel. It leaks out the bottom most of the time. The replacement is no better. I have to wipe the counter because of the 8 cups of water leaking, usually about half leaks out. I have a wooden laminated floor. Because of the water, the edges are starting to turn up. In order to replace the damaged laminate floor, it all has to come up because of the interlocking system.

Just bought a new Mr. Coffee jwx23 coffee maker and whenever you brew coffee, no matter how many grounds you put in it, the water overflows over the filter and gets grounds in the pot. Very frustrating and tried everything to get it to brew a simple cup or coffee.

I purchased a Mr. Coffee Iced Tea Maker (3 quarts) a few months ago. One night, I made tea and walked in the kitchen to find it. The tea had all leaked out on my kitchen floor. I could not find a problem but I never left it unattended again while the tea brewed. Since then, it has repeated the malfunction 5 times and I cannot find the reason. Last night, I watched it brew and it immediately ran out on the counter top, again, as fast as it brewed. I used over two rolls of paper towels immediately and had to clean the kitchen again. It ran down between my dishwasher, the stove, the coffee maker and onto the floor. I also had to be careful while cleaning it up because of the temperature of the tea.

I have been using French presses for approximately 4 years and I have broken 3 to date. The last one was a Mr. Coffee. The others I have broke were bumped on sink and were cracked. The Mr. Coffee was clearly defective, the sides were made of glass that was thick enough but the bottom was not much more than paper thin. The bottom blew out halfway through pressing process. I have pictures of the said press, other presses were made at a quality stand point at an equal thickness of glass. I am disappointed at the Mr. Coffee's quality. I guess I expected more from a brand name. I would be happy to send pictures of the press or return it. It was only about 2 weeks old. Any response would be nice. I could have been burnt or worse, but wasn't. Thank you for your time. John **

The pitcher for the Iced Tea Maker TM3 develops seam leakage in the lip. My second pitcher has developed the same problem. They've never been in a dishwasher. It seems the area that first receives the heated liquid has a design flaw or the type of plastic material needs a change. I had an earlier model (15 years ago) of your Iced Tea Maker, the pitcher was of a more flexible material and I used it for other refreshments.

I bought a Mr. Coffee coffee maker JWX31BP model number and within a couple of months it started leaking water. I've tried everything to stop the leak without any luck. I'm not happy with this coffee maker at all.

Opened a new Mr. Coffee 12 pot brewing machine. The whole bottom of the unit was flawed, which allowed all water to flow out all over the counter and onto the floor. After replacing all parts, boxed up the unit and plan to return for a refund to Wal-Mart. This is the worst experience I've had, to date, with any coffee maker.

The Espresso Coffee maker now will burst steam during the filling of the espresso carafe. This unit was purchase less than 8 months ago. This is very dangerous when it brews.

I bought a Mr. Coffee Coffee Pot 1 year ago. Within the first 30 days, the tab that holds the lid on the pot broke off. Next, within 60 days, the cover over the water reservoir broke loose. In the last year, I have been burned by steam at least a half dozen time usually because the steam that pumps the hot water fell off or the condensation collected of the tank cover ran down into the tank when I lifted the lid to refill. Eventually, the other side of the tank cover broke and then today it just stopped working. This is the biggest piece of ** coffee pot I have ever bought.

Had a Mr. Coffee for two years that was a great appliance until it abruptly died. Bought a new model FTX 45-1 in January 2010. It died this morning, with water pouring out of the bottom all over the counter and floor. After reading 16 pages of complaints, think I will be buying a new type of coffeemaker after being a loyal Mr. Coffee supporter for almost 30 years.

All the lettering on the coffeemaker (Model #: chx23) came off when I was just wiping it down with no harsh chemicals or anything, just dishwater. I can't read what button is what! It takes a long time to set the clock, let alone set the delay on it! What a piece of **!

When our seven week old espresso machine started leaking, we were told we had to take it to the nearest service center. Five weeks later UPS delivered a new machine but unfortunately a cheaper, steam model when the original purchase was a pump machine. I was informed by the service center that the machine I received was the only replacement available. I now own a steam espresso machine after paying for one with a pump, and my taste buds are assaulted daily.

The first 4 cup Mr. Coffee that we purchased wouldn't keep the coffee hot. The second Mr. Coffee that I purchased had the same problem. Don't you test your products? So now I have to buy a third coffee maker and it won't be a Mr. Coffee.

My Mr. Coffee maker spews the water out so I get grounds in each pot, no matter how big or small the pot of coffee is. Bought it at Wal-Mart six months ago. I have always been happy with my Mr. Coffee pot before this one. What can be done?

I have a Mr. Coffee (model #FTTX95) which makes delicious coffee. But the lid to the carafe is faulty in that it won't open enough to let out more than a dribble. I got the coffee maker because I liked my friend's and hers pours just fine. I am thinking that I need a replacement top that allows the coffee to pour out at a normal rate. No economic or physical damage, if one discounts the strain of trying to hold the heavy carafe while the coffee dribbles out at a snail's pace. Thank you.

In June 2010, I purchased a Mr. Coffee 5-cup programmable coffee pot with stainless steel carafe. I followed the cleaning instructions but could not get rid of an odor that smelled like burnt plastic. The coffee also tasted like burnt plastic. I called Mr. Coffee and they were gracious enough to send another pot. I pulled the basket, cleaned it and it too smells like burnt plastic. I went to Target Store, there was one on display which I pulled the basket and smelled it and sure enough, there was that awful smell. I pulled baskets from other brands on display and there was no other pot with that awful smell. Now I have two brand new coffee pots that I am afraid to drink coffee from. I now have bought a different brand and my brewed coffee tastes as it should.

On 05/15/10, I purchased a Mr. Coffee VB Series 12-cup coffeemaker. As always, I followed the start-up instructions to the letter and have since maintained the recommended cleaning schedule. The irritating issues are: (1) it is impossible to pour a cup of coffee without it dribbling all over the counter; (2) and the coffee grounds always appear in my cup despite the strict attention to the user instructions. After all, we're just making coffee, not performing surgery. I do not understand why these two issues exist. We have purchased other Mr. Coffee coffeemakers over the past 36 years, but will not do so again.

I purchased a Mr. Coffee 12-cup coffee maker a couple of months ago. My problem is with the decanter. Every time I pour a cup of coffee it spills. It doesn't seem to be lined up right. I have tried to realign it, but it still spills out while pouring. I have had many Mr. Coffee coffee makers in my 69 years of cooking and never had this problem. Do you have a solution for me?

I have purchased several Mr. Coffee makers over the past several years and on 4/17/2010 we bought a new Mr. Coffee maker at Walmart, Model CHX 23 12-cup, programmable coffee maker and it is not a product I would think Black and Decker would want on the shelve for purchase. It leaks when you remove the decanter for pouring and leaks down the sides all over the hot plate. I purchased an IS Series on 7/10/2010 and it has performed as I would expected it to. Thanks for allowing me to vent some and again the CH series I bought should be taken off market are my thoughts. Thanks.

I purchased a new Mr. Coffee system from Wal-Mart in December 2009. I have used it every morning with no problem. This morning, it was making coffee and just quit. This is the third Mr. Coffee that I have purchased in the last two years. I will never buy another product made by this company that carries the logo Mr. Coffee.

I have a Mr. Coffee 12-cup unit, model JWX20. Luckily I have not had any leaks or the drip problems mentioned. However, I do have the "nasty plastic taste." In fact it is so strong, it over powers any coffee type used. I have read several comments about how to wash it, etc. but none of that is really going to be a long term solution. The problem is the leaching of chemicals out of the plastic tubing and coffee basket into the coffee water. What bothers me most is that in the last two months or so, the chemical used to make plastic soft, was ban from children's bottles, etc.

Between the Chinese using anything meltable in the pot manufacture and American industry turning a blind eye to product safety where does that leave us, the innocent, unprotected consumer? Well, if the plastic is a cancer-causer, early death.

Early this year we bought a coffee maker model lwxss33. we accidently broke the glass coffee pot for it. Ive gone back to several walmarts and just cant find it. ive logged in to mrcoffee web site and no luck there either. I dont understand why this is made so compicating to do. I have not had any morning coffe at the comfort of my home for a couple of weeks now. This was not a cheap model either. otherwise i would have bought another her coffee maker by now.

my one year old $80.00 coffee pot just quit working all together, nothing worked this a.m., had to run to store to get my a.m. fix.

Early this year, 2010, we purchased a Mr. Coffee model LWXSS33 coffee maker from our local Walmart. From the beginning it leaked water every time we filled the resivor, this was just a nusiance.

On June 16, 2010, after making coffee the coffee pot signaled it was shutting off, automatic 2 hour shutoff, and approximatley 5 minutes later it began to reek of buring plastic. It then began to smoke heavily, activating the in-house smoke alarms, and filled the entire house with the smell of burning plastic, wiring, etc. We pulled the plug to the coffee maker which cut the electrical supply and stopped the coffee maker from catching fire. It was alarming and upsetting for this to have happened, with the thought of a house fire which would have resulted in the death of our pets, if we had not been home.

My coffee maker is an IS Series Mr Coffee. I've used it a little over a year. It has a glass decanter with a one-piece handle and top rim. Yesterday I filled the decanter with cold water and started to pour the water into the reservoir and the decanter just literally exploded, sending glass and water all over me, the counter top and floor. I'm thankful that it didn't happen while full of hot coffee.

I did not bump the decanter at all. I believe it the glass was not properly tempered, or perhaps the carafe design might have been the cause.

Have you heard of any similar problems with these decanters? If this is a recurring problem, the public (and Mr Coffee) needs to be aware.

I bought a Mr Coffee model # SKX23 from Kohl's Department store December 2009 as a Christmas gift. In May of 2010 it started by leaking out of the bottom, and shutting off in the middle of a brew, it now will not turn on at all. This is the first time I had bought a Mr Coffee brand coffee maker, and am completely dissatisfied with this product. I will not make this same mistake again. When I searched for a recall on this model number I found many customers with very similar complaints. This Model should be recalled for safety issues!

I purchased a Mr. Coffee ...Coffee Maker Model No. FTX45-1FX. A Short period Ago The Coffee Maker Began Leaking Water From The Bottom Through Electrical Parts Of The Maker As Fast As I Poured In The Water. This Machine Could Cause Serious Injury. Lucky I did Not Get Electrocuted! Water over the entire counter and floor..And me having NO Coffee in the A.M Really makes me irritable. Never will I purchase another Mr. Coffee Product.

I have a Mr. Coffee for less than a year and it has been leaking water out of the bottom. I have to keep it on a plate to collect the water and feel this might be a safety issue. I am afraid to purchase another Mr. Coffee. I'm concern for safety of a fire.

My wife and I had just bought a Mr Coffee pot in the first part of April 2010. Not even two weeks after we bought it, water is pouring out the bottom faster than you could pour it in. The model is #chx23. This is the second time in two years this has happened with Mr. Coffee makers. Common sense should tell them that water leaking into an area with electricity is not good.

After removing the pot from the heating element, water spills out on to the heating element. Heating element plate rusts out this has happened to two pots I have owned. Will replace with a different brand coffee maker unless this problem is corrected.

We were given a Mr. Coffee (model FTTX85) as a Christmas gift in 2009. The coffee does not stay hot, because it does not have a warming plate, instead, this model has a thermal metal decanter. However, there is an extra slip placed within the instruction manual, explaining to "preheat" the decanter with hot water for 2-5 minutes. Obviously, there is a defect with the decanter, and this "notice" is an attempt to placate buyers. The main issue is, Mr. Coffee coffeemaker is useless in delayed brew mode, as over 70% of the populace use it in this manner. This is evidenced by the need to preheat the thermal decanter.

I contacted the gentleman at the Vero Beach product replacement/repair center. He was kind, and agreed there was an issue, but all he has been instructed to do, was replace the entire product, as is. I do not want the same product. I want a lesser expensive model, with a glass decanter, and especially the warming tray. The decanter is defective, and it does not keep the coffee warm enough. Plus, the delayed brew mode is useless. The coffee pot is useless. The manual advertises "2 hour" timer for coffee heating, but again, this is useless, as there is no warming tray, and the decanter is defective. a terrible product. I am willing to accept a less expensive model. I think I am being reasonable. Physically, I do not have time to enjoy my morning coffee. You may even say this has effected "my addiction".

My son purchased me Mr.Coffee FTX45-1. I loved it at first. But after 3 months to the day, it leaked at the bottom. I thought maybe I did something wrong but Itried it again and water came pouring out. It saddens me that this happened. I am not sure what to do now. I know I need a coffee maker but which one to buy? Actually it ****** me off!

We purchased this coffeemaker after our wedding and have had this product about 8 months. We noticed that our coffee was coming out weak so we added more coffee with the same results. We then ran a clean cycle which had no effect on the drinkability of the coffee. Luckily, we had an old 2-cup coffeemaker and decided to use this. The coffee came out perfect. We are so disappointed in this product. We paid about $80-90, so we felt it would last quite a while. To say we are disappointed is an understatement.

I poured the water in the reservoir and it ran throughout the bottom all over the counter and floor. The model number is FTX45-1. We got the unit only 3 months ago for Christmas. I can tell you I will never buy their product.

My husband and I received a brand new coffee maker by Mr. Coffee for a wedding gift. We were severely disappointed however, when the first pot of coffee we brewed spilled over the top of the basket onto the counter and kitchen. This happens almost every time we brew coffee even though we have tried just about everything to make it brew normally. We have wasted countless pounds of good coffee as it spilled out onto the counter and it has stained our countertops as well as the front of the cabinets and floor.

I bought a Mr. Coffee espresso machine and it smelled like burned plastic and tasted the same. We rinsed it out daily to try to get rid of the smell. Then the frother jammed and didn't work so we got one for Christmas as a gift. We still had the bad smell and taste so we contacted the manufacturer and they sent two new ones.

We called back and they sent another new one. All of the units we have now (4) have a terrible smell and taste and we are afraid of possible health risks. We are hoping there are no health risks to drinking from the units. We have spent endless time rinsing and bought the cleaner to rinse the units but still get a bad taste. We have now discontinued using the machines due to the fear of some kind of poisoning from the product.

I bought a Mr. Coffee maker model FTX45 and paid upwards of $80 for it. It has not lasted six months. It does nothing! I cannot take it back where I bought it (Sears). I absolutely will not pay the postage to mail it back for service that would cost more than this piece of junk is worth! Is this the type of product that they now produce? I have an 8 year old Mr. Coffee model UTC-403 that I wanted to replace with this new one. Good thing I saved it, because I am now using that one because the new ones are bad! It is strange that a $40 old pot still works but a fancy new one can't last a year. I surely would not be buying a Mr. Coffee brand again.

Our three year old Mr Coffee Model # ISX43 has an auto shut-off feature on it. Yesterday evening, we came home from town and found the remaining bit of coffee left from the morning burned into the bottom of the pot. When I lifted the pot off the burner, I realized it was still on! The auto shut-off feature seemed to work because the lights went off showing the pot "deactivated" as normal, but the signal apparently never got to the burner which continued to heat the coffee. Had we been out of town, it might have burned our house down! I will be pursuing this with Mr. Coffee this week. It is inconceivable to me that a three year old coffee maker would have this type of problem and put us at such tremendous risk! We are now unplugging the coffee machine after each use in the interim.

Just thought I would express my disappoint in the two Mr. Coffee model SKX23 I purchased in October 2009, one for my home and one for the ranch. The one at home worked okay but the carafe leaked every time you poured a cup of coffee. Pouring really slowly sometimes worked!

About three weeks ago, I had one cup of coffee, returned to get another and noticed the lights on the display were off. The unit was dead! I pulled the manual which states there is a one-year warranty so I conveniently went to the website as instructed and after a 30-minute search for how to return the unit for replacement found many others who are experiencing the same problems as I am. I hope Mr. Coffee knows they have an inferior product. I thought Mr. Coffee would be the best since they have been around for forever. I bought a Black and Decker and am pleased to report the carafe pours great. Tell Mr. Coffee goodbye for me! I wasted $60 once! I hope the one I bought for the ranch lasts longer than the one for my house.

Consumer Reports: This is the e-mail I just sent to Mr Coffee. I have not heard back from them yet. Do you have any advice on what I should do next? The cover blew off and I received a severe burn on the whole inside of my arm.

Mr Coffee E-mail: On Feb 14th, my Mr Coffee cappuccino/ latte machine cover blew off and I received a severe burn from my wrist halfway up my arm. It was a 3rd degree burn. I am inquiring how many times has this happened to other customers? Do you have a recall on this product? I have photos I will send to you.

Cappuccino maker blew up sending lid shrapnel across the kitchen. I don't have a cappuccino maker now. I'm back to Starbucks. I have the unit if anyone needs it.

Mr. Coffee is such a wonderful product/company. Why can't you make a coffee cup warmer hot? This is 2010 and technology is soaring, so why don't you make a mug warmer that keeps the product hot? Not warm, but hot? I have to heat my cup of coffee, after being on your cup warmer for 10 minutes or more, in the microwave oven! Please manufacture a hotter cup "warmer". I'll be (and so will millions of others) waiting to buy it!

I have purchased several Mr. Coffee coffeemakers. One I had for about 3 years and it bit the dust. I purchased another one, had it for about 8 months and it just quit working and would not brew. This latest one, with the stainless steel carafe, the bottom has come off; therefore, I now have to buy a replacement carafe. If this one malfunctions, I will throw it away and will never purchase another Mr. Coffee coffeemaker ever, and ever is a long, long time.

On January 10, 2010, I went to pour a cup of coffee out of a full pot of 12 cups that was just made. When I picked up the carafe, the entire bottom of the glass pot by the metal ring cracked off in one piece and fell on the counter. I was left holding the pot as 12 burning hot cups of coffee burned my leg and both feet leaving me with second degree burns. I should also add the coffee pot was less than one year old.

Approximately 3 seconds after opening the coffeemaker lid to access the used grounds and filter, hot steam spewed out of the upright cover/lid section directly onto my hand, without warning. I received a painful third degree burn on the top of my fingers.

I, too, have a leaky Mr. Coffee pot. I ordered a replacement lid and when it arrive it only worked for a week and then we were back to a flood on the counter top every time we made coffee. I called the replacement phone number and was told to mail the defective lid back at my expense and they would send a new one in approximately three weeks. Upon receiving the "new" lid it worked for about three weeks; now we are back to the flood stage. No matter what we do it leaks. We purchased the chrome thermos model which is the top of the line that Mr. Coffee produces.

I believed we were getting a quality product, but now I see from the complaints about this product I was wrong. I don't believe Mr. Coffee cares about it consumers; they just like the bucks it brings in no matter the cost to us. Other wise they would have a direct customer line for us to use to contact them. The results are the cost of replacement part, cost of returning defective product and the inability to make coffee for several weeks.

My 7 housemates and I have a battle every morning with our Mr. Coffee pot. While it brews a great cup of coffee, we waste quite a bit due to the amount to leakage as we pour into our cups. We are all adults, in case you were wondering, and are pouring in a normal manner. Incidentally, I thank you for taking the time to listen to our complaint. I hope it will encourage Mr. Coffee to create a 5 star pot.

I got this Mr. Coffee from my grandson for Christmas. First day I used it, it was fine. Second day I made the coffee, I went to pour my coffee in my cup and the lip of the carafe fell in my cup. It shocked me! I didn't bang it or hit it hard. I just started to pour the coffee in my cup. I couldn't believe my eyes! Luckily, I had an extra carafe in my basement. I was disappointed in my new Mr. Coffee. It also drips on the counter top every time I pour my coffee in my cup! I don't like that! I will request another brand of coffeemaker the next time. I thought you should know what happened. I'm just shock that a brand new Mr. Coffee would break off into my coffee cup. Glad it wasn't dark in my kitchen!

We purchased a Mr Coffee,coffee maker model CJX21CPat a local Costco store. Within a few days of the purchase,the coffee maker had finished making coffee and had been left it on to keep the coffee warm. After a 1/2 hour or so there was a strong smell like burning plastic or electronics and the maker began to smoke badly. I have no doubt had I'd left the house it would have started a fire. This is the 2nd incident we have had with a Mr coffee coffee maker. The first was a Sears purchased model that I don't remember the model number of. The water in the tank of that maker suddenly dumped all of water out the bottom of the maker while being filled.

I purchased my Mr. Coffee JWX23 Oct. 22, 2009. Last week (I think 12/19), we made coffee and turned it off as usual. All lights were off and it seemed the coffee maker was off. Later that afternoon when I went to put the clean carafe and filter back, the cabinet was like an oven! The coffee maker was on, but no lights were on. The wooden shelf where it sits was extremely hot and the coffee maker was too hot to touch for 30 minutes. Thankfully, I was home all day, but this could have easily happened hat if this had happened during the week when we are gone.

When I wrote Mr. Coffee, I got this email back.

Dear Jennifer,

Thank you for contacting Mr. Coffee, a brand of Jarden Consumer Solutions. We apologize for any inconvenience you have experienced with your JWX23 coffeemaker and will be happy to help you.
I have placed an order for a replacement coffeemaker that you will receive within 2-3 weeks.
You will receive an order confirmation, shortly as well as a shipping confirmation when our item leaves our warehouse.
I have also sent out a pre-paid label so that you can return the coffeemaker in question to the factory.

We appreciate your business and are happy to help if you have any further questions.

Sincerely,
Leslie
Jarden Consumer Solutions

www.mrcoffee.com

I replied today telling them that a new coffee maker wasn't going to matter. I don't trust this product or brand. They brushed over the seriousness of this flaw. When I searched online, the first link to pop up was this one and I saw another woman had the exact same happen to her! This seems to be a serious issue that Mr. Coffee does not want to address.

I purchased a Mr Coffee model JWX23 on 12-09-09. Brought it home, opened it and brewed clear water to clean the unit of any possible dust. The unit came on as soon as it was pulgged in, and never shut off untill it was unplugged. It has a 2 hour shut off feature, and that didn't work. The indicator lights don't work either. I called the customer service phone number, they just said to return it to the store.

My 78 year old Mother might not have noticed this issue, and the house could have burned down, or she could have burned herself. I have to make another trip to the store to exchange the coffee maker. Mr Coffee offered no reimbursement for the gas or my time.

A year and a half old MR COFFEE coffee maker, #TFTX85 shuts off before all of the water has run through. I have to restart it 5 to 7 times to get all of the water through.

I purchased a new mr coffee pot last month which was a very bad decision. Everytime I make coffee when I put the water in the basket it leaks after brewing, I pour coffee in my cup it leaks I have to keep paper towel close by to clean the mess every time I use it. I am now going to purchase another brand coffee maker. [Their] design for the glass decanter is bad.

The heating element for the carafe stays on constantly even after the 2 hr. limit when the machine is suppose to auto shut off. It's a fire hazard waiting to happen. I thought the coffee maker was off and was getting ready to clean it for next day's use. I got burnt on the hand. This coffee maker was used in the morning and here at 10 PM at night the stupid heat plate was on!

Mr Coffee model # 15x43 I purchased this a while back for only when I needed to make multiple cups of coffee when entertaining. I guess this Chinese made thing cannot handle fresh ground coffee as it overflowed, clogged, made a nice cup of grounds for those friends/family on Thanksgiving (what an embarrassment)lucky enough to get anything out of it. When I removed the pot the coffee continued pouring out which it is not supposed to do. This coffee maker was used only once and the cheesy pot lid broke upon cleaning. I have not gotten one decent cup of coffee from this machine and it is headed for the dumpster. Thanks Sunbeam, you are really turning out fine products that I'm sure are amasssing in our landfills...$$Burned!

We are on our 3rd MR. Coffee Maker. All 3 of them leaked scalding water out the back, when we try to brew 4 cups it only drips out 4 table spoons, the cleaning cycle shuts off constantly and never continues all the way through. I want my money back on all 3, I want a letter of acknowledgment from the manufacturers.

The coffee makers in the past had a conical design in the water compartment, the strainer and under the strainer. Now they are all flat leaving water to build up in three areas. There is about 1/4 cup of water that lays in these areas. When you take a cup or clean the strainer water gurgles out. Did they have some college boy come in and make these great changes? What morons.

First of all I can not find the model number on the machine. I have had it for somtime and it has worked quite well. this evening when I went to make coffee the handle came off as i was pouring wanter in. I'm thankfull it happened with cold water. I just want to let people know this can happen. There is no way to fix it. Just be very careful. I think I will buy another brand of coffee maker. This was scary.

I purchased a Mr. Coffee, Model FTXSS43-2 and tried to return it but clerk stated I would have to return it to you. The warranty is still good.and I do have the receipt. What do I do? I have other smaller Mr. Coffee's and have always had good luck with them. This one the glass leaks, timer does not work.

My Mr. Coffee maker is leaking from the part that holds the water. The number I found on the coffee maker is,"ADS12F and another number under it is," P311SX.

I have a Mr. Coffee machine, Model# FTX21. It leaks water from the bottom. The basket that holds the filter and coffee grounds overflows. And then today it just plain quit working. No warning, it brewed about 1/4 cup and then quit. Too bad that I had a

I brought 2(two) machines they both are not working. Water leaks, stop making coffee. I brought it from LOWES Appliances

I had a Mr coffee maker, and water began leaking out from under it. I went back to the old instant coffee. People that came to visit hated the instant coffee, and a friend bought me another Mr.Coffee. This one lasted 2 months. It just quit working. I can't believe it. None of the buttons work...no light..nothing. Upsetting? yes to say the least especially since it was a gift, and no one likes drinking instant coffee.

[Their] company needs to improve [their] coffee makers. That is if [they] want people to use [their] product. Water leaking out, stop working for no reason. Perhaps it's a censor of some sort, and that needs improved. For now i am drinking my instant coffee again. people who come for visits will have to bring their own coffee. Maybe a quick stop at a speedway, coffee shop. a nice cup of mocha sounds good about now.

We are in an enomomy that stinks right now. I cannot afford to buy another coffee pot. If i have to i will boil coffee in a pan, and strain it before i buy a leaky coffee maker, and another that justs quit working. Get it together Mr.Coffee...or move over a MRS.Coffee will take over and put you out of business.

MR. COFFEE Steam Espresso/Cappuccino Maker was bought at Walmart and used 2 times. The first time the water boiled out from under the lid of the thermo and made a big mess. The second time the lid started shaking and exploded the liquid went all over the place including my ceiling. The lid ended up 3 feet away from the coffee machine. I will be talking to Mr. Coffee as of now I have been heavily drugged up due to pain.

I have a 2nd degree burn on my right arm and I am right handed. I was home alone at the time due to my husband being in Iraq. I was rushed to the ER at UW Hospital, given 4 injections of a pain medication and 4 hours later sent home. I am out of work OCt 20-31. My Mother is taking care of me since I can't drive because of the meds and I need help wrapping my arm every night at least 2 times.

I am on my second coffee maker from Mr. Coffee. Both are the FTX49 models. The first one had water running out the bottom after only 2 weeks of using it, i exchanged it at Target for another. This one just stopped working. The digital buttons will not work. I am so tired of this. Its nicer then the cheap ones and cost around $40.

About a year ago I purchased a Mr. Coffee 12-cup coffee maker model #FTXSS43-2. After using it about 5 times it started acting up. Instead of brewing the coffee it started spewing steam all over the place. Which left hot water all over my counter. So I still had the box and returned it to Walmart for a replacement because it was within the time frame for their return policy. I received another one and it was working for maybe 10 times so I three the box away. Well the same problem I had with the first one happened to this one too. I went through two coffee makers with this problem within a year. I don't drink coffee a lot but during the cold days is when I use it. I replaced the filters and everything. Sometimes it brews to about 2 cups and then starts acting up. I shake it and sometimes it will starting brewing again and sometimes it won't. So I have to shut it off. I only set it to make 8 or 10 cups of coffee.

Bought 12 cup coffee maker ($54) two weeks ago. Used it 10 times. This morning water spilling out the bottom all over the counter. Tried to reach the company, no one available. Burned my hand trying to stop the water. Cooled it down, tried it again, and again. Water all over the counter and floor. I'm done. Spending my time and money getting this fixed. Not pleased at all and would NOT recommend.

I did not try to contact any person at Mr. Coffee. My purpose for submitting this complaint is mainly a warning to all users of Mr.Coffee. I suggest all user of Mr. Coffee check the bottom of the basket that holds the coffe and the filter and see if the spring used is starting to rust. I noticed a small part of the spring in the bottom of my glass pitcher today.
Perhaps I am to blame since there may have been an instruction saying to use only mineral-free water.

The Mr. coffee appliance I use was a gift and I do not have the receipt.

We have bought 3 Mr. Coffee coffee makers in the last few years, each a slightly different model. The last was their top of the line. Each one had to be thrown away when water poured out through the base and flooded the counter. The last one worked only 6 months before the deluge.

The cost of three defective coffee makers adds up. We will not make the mistake of buying this brand again. So sorry. I loved the machines when they worked.

Several years back I purchased an FTX-41 Mr Coffee 12 cup coffee maker. Along with the purchase from Sears I bought a 3 year replacement agreement. At 34 months the coffee maker just quit! It was replaced by Sears with an FTX-45 in February 2008. This one failed mid August 2009. Cleaning was done on both per mfr. instructions, but neither unit would heat at all when they failed. The Mr Coffee dis-service rep. on the phone told me that they could not help since the first unit had been replaced and their warranty was only one year. Bad decision on their part! I am no longer a Mr Coffee customer or supporter. I will be a detractor and encourage others not to purchase ANY Mr Coffee products.

The other thing that ticks me is their website is not being maintained. They show the service centers in Savannah, GA and Nashville, TN. NEITHER one of them now exist!!! The customer disservice rep was not aware of that.

Mr. Coffee Espresso machine exploded.

Contemplating a class-action lawsuit.

We purchased a Mr. Coffee ISTX95 for our office in 2007. Within the four month of using it we realized had a problem;water starting leaking out of the maker. We set it aside for awhile used it again and it was fine. Used it again and the same problems occurred. Just tried to use it again and the same problems. We found the receipt called the Mr. Coffee Customer Care and was told the warranty was out. Explained the not frequent use of the machine and then was told to fax in receipt and information from the plug on the maker. Did that. Waited to hear a response, nothing. After two weeks, I had to call back to find out that nothing would be done about their defective machine. The customer service provided by the Jarden Co for Mr. Coffee is not great at all. For my personal use I will not support the Sunbeam Corporation dba as Jarden Co., as their products are defective.

I had a Mr. Coffee model FTX43 for about 2 months. It stopped brewing or took 45 minutes to brew a pot. Complained to them on their website, and after a few e-mail exchanges they replaced it. They sent an ISX43 model. After a longer period than the last, it did the same thing, only this time the LCD clock display went completely black. I've owned their simple ones with just a switch, and the switch goes back after a few months. I've owned 2 or 3 of their programmable ones with the LED clock display, and the clock fries out and the buttons stop working.

I have sent a complaint and i have not heard anything back from this company and i think iam done with this companys coffemaker it ruind our day when the stupid thing kept flowing out of it all over the place and iam realy mad about it you know.this is the last coffeemaker from mr.coffee becouse it sucks no returned response or nothing .this is wrong.thank you please return a response back to me thank you

I bought this coffee pot about 6 months ago. The maker deeps shutting off and won't completely enpty the water well. Ialways thought these were good coffee makers but this has turned me off. Model # DATX85. Another number is 67TM E205612. I would appreciate some feed back on this plus I think it should be replaced.

Me and my husband bought one of your coffee makers in Feburary, 2009. Five months later our coffee maker quit working. Now i understand that its a 'inexpensive' coffee maker, and i was alright with that. Now the part that makes me mad is we bought another one and not even two weeks later it just stopped working. I can't even return it to the store i disgarded the box. Now a result for this me and my husband will not buy another one of your products again.

We have purchased two Mr. Coffees in the last six months. After about three months a Model ISX43 CP just quit running all of the water through even though we did the cleaning cycle with vinegar twice. Then we tried a FTXSS43-2 and it did the same in about two months. It just quit running the water in about 4 cups. We are now trying a Black and Decker. I am tired of this problem.

Within days of buying a Mr. Coffee 12 Cup Model FTX 45-1, it became quite confused and began shutting off at will and then, to get it back on, you must unplug and then plug in again and sometimes it automatically goes back on with lights on, or you might have to turn it on again and then the brew selection changes from strong to weak. The service rep said that she had never heard of any complaints at all! Right! She then said that they would replace the unit via Warranty and, when she said it would take 10 days to 3 weeks to show up, I asked that it be stopped so that I could take it back to Wal-Mart for immediate replacement.

She said that they preferred we not take it back to WM and, when I again asked her to stop the shipment, she said she couldn't as the order had already gone in. So, we try and get a pot brewed each day and then keep reheating in the microwave, or we build a campfire out back and boil our coffee in a pot and drink a few grounds in the process. What a very bad product!

Word to the wise, before buying the Mr. Coffee, we purchased a GE 12 cup and, when we unpacked it, the base was broken and separated. We took it back to Wal-Mart for a replacement and, when we unpacked it, the plastic carafe top was broken and we then took back the second unit and switched to Mr. Coffee.

the first pot we bought lasted five months the second one lasted two weeks

I feel lucky after reading the other complaints. The 12 cup coffee maker I bought two weeks ago, TF Series, just stopped brewing.

My Mr Coffee maker failed in less than 6 months and it's made in China. It shorted out from a very small amount of coffee getting past the base plate from the defective sneak a pot valve below the basket. I E-mailed Mr Coffee about the failure, but they didn't reply, (there support is probably in India and is deluged with complaints). Mr Coffee makers of twenty years ago, would last five years or more; an expected time of usage for a moderatly priced appliance, however, that is no longer the case. I am willing to spend about 100 dollars for a made in America base model Bunn. A unit that will last longer than 6 months, and from a company that will stand behind there product.

Mr. Coffee 12-Cup Switch Coffeemaker - White Model: COF DR12. This coffee pot is your basic one. The only bad things is that the carafe spills the content from the pour spout due to the shape of the spout it leaks down the side of the carafe when you pour, making a cup of coffee in your cup and on the counter top as well.

This is a matter of safety, I own the 8 cup programable thermal coffe maker by Mr. Coffee, While pouring the coffee the bottom part of the thermal caraf feel off and the hot coffee was spilled.I tried putting the part back on won't stay on, it doesn't screw on and it wasn't welded on.I can not safely us it like this. I hope Mr. Coffee will offer me a replacement. This reminds me of when Corning sold coffee perkolators and the top broke away from the pot, they had to stop manufacturing those coffee pots

My Mr.Coffee has run over several times and coffee grounds goes all over the counter top, big mess. After the coffee is made it is not hot only warm and I have to heat it in the microwave to get it hot enough to enjoy drinking it

I have e-mail Mr. Coffee about the problem no responce


i bought a mister coffee from Walmart about 4 months ago,
for my home. it only cost 29.99, i love it, it has a timer which i use all
the time. here is my problem, it now just spurts out the water and it takes
20 minutes to make a half of pot. i cleaned it out with vinegar and flushed
it 4 times. i tried taking it apart and making sure that nothing was blocking
it. nothing has worked. i have a filter on my water so i only use filtered

water. please help, im tired of buying coffee pots. thank you

My husband purchased for me the Modern Steam Espresso/Cappuccino Maker - ECM250 as a Christmas gift. Would have not been my preferred choice of espresso makers, but it was the thought. I've had a little over a month enjoying cappuccinos brewed from my home kitchen. I'm not a big fan on spending money on high priced coffees, so this was an absolute treat for me. That is until yesterday, when my coffee maker blew up in my face.


I noticed that there was steam escaping from the sides of the lid more than usual while in the brew mode. I reached over with my right hand to adjust the control knob to evaluate the problem. Then, I began to turn the top of the reservoir, and with a slight turn (maybe 1/4 in) the machine exploded. The top shot upward and ricocheted off the cabinet. Steam and hot droplets of water splattered me from head to waist. My right hand suffered the brunt of the steam that was directly over the reservoir when the cap blew out. My clothes protected me from burning me waist down. I flushed my face immediately with cold water, and then soaked my hand under water for several minutes. I then held an ice pack for the next few hours (refilling with ice several times), along with using burn cream that my husband ran out to buy at the Walgreens. I would have went to the hospital because of the unbearable pain, but I already had prescription pain pills- a strong narcotic pain medication that I take for a chronic disease I suffer from. I am very happy my face didn't blister up, and that the layered clothing protected me elsewhere.

Today, pain on my hand is controlled by my pain medication and the topical cream. There is still bright redness where the pain is. 'm pretty sure, as my hand heals, it will begin to crack and peel. I hope not to the point of scarring, but its my hand, not my face- I can live with slight imperfections on my skin on my hand.

As far as my brewer goes, I asked my husband test it to see how it works (standing far away from it, of-course). Well, the brewer does not brew. It just blows steam from the sides of the lid of the reservoir, and bubbles around the seam; leaving the counter and everything around it wet. He didn't go near it till after the water had steamed out, and then he simply unplugged it.

I am asking if you will settle with me out-of-court. If we go the court route, you know and I know that the lawyer will want to make as much money as he/she can. And just because I didn't want to spend the night in the emergency room, doesn't mean that I dont have a case. I have pictures of my hand. And, I could still go as the doctor will notice trauma to my skin and be able to distinguish it as a burn wound. If we go the route of an attorney, he'll probably investigate how many times your product has burnt individuals because of some malfunction, design flaw, or if the device was not assembled properly.

Of course, I want a new espresso machine (not the same one- it is far too dangerous), and I'm afraid of it.


You should know; I was electrocuted as a child. I suffered post-traumatic-stress disorder so severely by the traumatic event; I was not able to plug anything into a socket, or use many electrical appliances for 15 years. Today, I still continue to fear electrical devices to a much smaller degree, as I wont use all appliances, such as the toaster, deep fryers, vaporizer, electric blankets, and , and others. So I have every good reason to believe that this incidence with the espresso maker is going to affect my psych. History often repeats its self. I dont want to go through years of fearing coffee makers; especially because I wont be able to enjoy cappuccinos anytime I want. Maybe professional counseling will help with post traumatic stress disorder?


Along with an espresso maker (so I can still enjoy cappuccino with my families help), I would like to be compensated for my pain and suffering. Im certain, the pain in my hand will be less and less each day, but I will suffer much longer fearing the device, and similar devices.


If you are receptive to a settlement, let me know as soon as possible. If I get no response, I will assume that you'd prefer to let the court interject. I must hear from you on Monday 2/9/09. In the meantime, I will have a doctor look at my burns, and do a bit of homework, and consider what I think a fair out-of-court settlement should be. My research will be based on legal advice, physiatrist fees for post-traumatic-stress that is if I feel that I am again experiencing post-traumatic stress- dont know for sure yet.
Or, make me an offer. Im not crazy about attorneys, as I think most are crooks. But in order for me to be compensated fairly, Ill go that route if that is your companys policy, or you just prefer to go that way.

also contacted 1-800-MrCoffee, but I did not record day, but just a few days after. I left amessage about incidence, and indicated that I had suffered 2nd degree burns, and told them how I was healing. I wanted a call back to discuss compensation. I also asked if the coffee maker/expresso machine that I own had any other complaints, law suits, or recalls because of design or engineering defects.


the part that the water comes down into basket melted and we drank melted plastic in our coffee for 3 weeks before i relized what was happening it also smelled like burning plastic. i got very sick really bad from this.

i got very sick


I bought a FTX43 12 cup coffeemaker last year. Now it starts heating up by itself with no input from me. None of the lights are on when it does this and I have not set the delay brew function. I fear this may cause a fire someday. I have notified Mr. Coffee and am awaiting a reply.

My Mr Coffee Espresso and capuccino coffee maker exploded when it was making coffee. The lid was exploded.It caused a shocking booming sound and a lot steam rushed to the ceiling.

I was working on my computer and waiting for the coffee. Suddenly my friend and his family on the webcam and I heard a very threatening booming. Then I rushed to the kitchen and found that the coffee maker was broken.I just got shocked. However, I can't imagine what would happen if I was washing dishes or get any closer to it.

My husband and I decided to buy our first coffee maker. Not knowing much about coffee makers, we decided to go the safe route and get a brand name we were comfortable with Mr. Coffee Now only 4 weeks later, it stops brewing at the 4 cups mark. My husband took it apart and cleaned it. Still only works to only 4 cups. I have no receipt at all and now have to go purchase another one. But NOT A MR. COFFEE! We are snowed in and work from home and have No coffee this morning! Very aggravating!!!

Purchased on 12-03-08 Mr. Coffee FTX45 at Sears in Hayward, Southland Mall. On 01-09-09 coffee pot leaked all of the water from where the wire come out of the unit to plug into the wall socket. Water ended up all over the countertop and all over my floor. This could end up in fatally if I was electrocute not to mention slipping on all o f the water on my flooor. I could have ben hurt pretty bad. This model should be recaled off of the market immediately! Returned the coffee unit to Sears and received a credit but this model is a hazard.

Purshased 2 Mr Coffee maker in 3 months - First one leaked black gunk all over my counter when coffee maker turned off. 2nd one loses about 6 oz of the water I pour in, I have to put extra 6 oz to get 2 cupst I want. Steam, condensation out of top of coffee maker is the reason - I have to place something heavy on top of coffee maker to reduce the loss-still way too much loss.


I have only owned the pot for about 5 months. The coffee is never in the two months has not been hot enough to drink. I need to put it in the microwave after it is finished brewing. The warming plate is all corroded and is starting to flake off.

I have a faulty Mr. Coffee pot by Sunbeam. Purchased three for Christmas gifts and each one of them leak water from the back, from the bottom, coffee what little does go through the filter leaks all over too. Over flows from the brew basket, what a waste. Has anyone been reimbursed for this dangerous coffee pot? Two family members have given up trying to contact Mr. Coffee in regards to this matter. One family member continues to try to make a perfect pot of coffee. Lots of patiences that family member has . . Even though his cost of paper towels, dish towels, and kitchen towels have been on the rise.

Thank you for the review on your site, at least we know we are not the only ones. Will not purchase or recommend another Mr. Coffee pot NEVER again . . poor products, dangerous for the family, and very poor customer service. This family out more than $120.00.

Burns to family members, damage to cabinet where coffee leaks along side a refrigerator and cabinet.

The water leaks from the back and unto the counter. It takes about 25 minutes to make a pot of coffee. We threw our box away and our receipt. Can I be reiumbursed someway or other? Thank you.

The Mr. Coffee I have owned for less than a year overflows at least twice a week. I have read enough complaints (since) to realize that it is hopeless to contact the company. I will just throw this worthless piece away and buy a different brand. I will NOT buy another Mr. Coffee. The model I got was not cheap.

MESS. grounds and hot water all over everything twice a week since I got the thing.

When we first got our lst coffee pot, we had it about 2 to 3 weeks, and it started to smoke at the unit. We immediately called Mr.Coffee, and they said that they would replace it if we sent the old unit back. I got a new replacement in the mail before I got a chance to send it back.

The only problem that we have, is when we pour the coffee out, it dribbles back down the front of the pot. I think that it might be the design. Other than this problem, it is a fantastic coffee maker. I think that the spout should be redesigned.


My mother purchased a mr coffee CBTU45 45 cup urn that lasted onlt for a year. I then purchased a new one to replace the one that had broken and it has only lasted 2 wks. The machine will cut itself on and off by itself. It takes forever to heat up. I am so dissatified with the quality of this product.

The caraf of the Steam Espresso Maker/Automatic Drip Coffeemaker is a joke! It wants to leak down the sides when you try to pour a cup of coffee. It makes a huge mess. Can't they make a caraf that can actually pour without making a mess? There has to be a better answer. Messy, no reason for it, terrible design no matter how cheap! Don't buy this product or anything from them until you can read here that they have fixed and offered to replace all of the poorly designed products they are selling.

In the last month, I have purchased 3 similar Mr. Coffee coffeemakers, model = FT series. Each one lasted anywhere from 1-1/2 to 2 weeks and then they started malfunctioning. One of the coffemakers just out of the blue stopped working. The lights came on but did not brew-the heating plate didn't even heat up. The other two seemed to be overheating, steaming up the clock/display. The sides of the coffee pot get very very hot. These 2 coffeemakers made approx. 4 out of 12 cups of coffee then the audible ready signal beeps indicating it has finished brewing when it clearly has not.

I bought this same model of Mr. Coffee coffeemaker a little over a year ago and it was wonderful. No problems for approx. 1.2 years. That is why I bought the same model series, thinking I would get the same quality. Apparently Mr. Coffee has changed something in their manufacturing process and the quality is no longer there. Needless, to say I will be purchasing a different brand of coffeemaker, although I have had a couple of other brand name coffemakers and they didn't last long (though they did last longer than 2 weeks).

6 months ago I purchased a 1 cup pod brewer made by Mr. Coffee and I make 1-3 cups of coffee daily. Lastnight I get home and smell something strange and sort of smokey in my house. I search in the area the smell seems to come from and touch the base of the coffee maker which does not warm at all and was not meant to. It is warm to the touch. If the light is off there is not electricty involved but there seems to be a short and thus over heating.

Coffee maker still will make a cup of coffee slowly but I unplug it and keep it unplugged. I will be looking for a new product. I think that this machine should have lasted at least a year or 2.

bough the coffee maker on Saturday May 10/08. It worked fine on Sunday but on Monday the coffee leaked all over the counter. Cleaned everything up and tried again and the same thing happened. Took it back to Walmart the same night. Phoned Mr. Coffee and they told us to drive an hour to get a different basket for the machine that it probably had the wrong one.

Just luckey nobody was hurt.

This coffee maker was bought about 4 years ago. While everything still works (brews full pot, doesn't leak, delay timer, etc) the black plastic outer basket that holds the filter basket has begun to blister on the inside. The inner surface of the plastic began to blister between the ribs that hold the filter about 1/4 inch off the bottom and now involves nearly the entire bottom of the interior.

I'm concerned that we are getting chemicals leaching out of the plastic and into the coffee. Mr. Coffee's replacement parts website offers only carraffs, filter baskets, and water filter disks. Needless to say, We never had this problem when the units were made in the USA (Over the years we've had 5 or 6 different Mr Coffee units. This one was made in China and I have serious doubts about the health risks of continuing to use it. I'm shopping for another brand, today!

I have purchased two of the Mr. Coffee Simple Brew machines. One was a gift, and one was for me. My machine did not heat the water hot enough to make decent coffee. I emailed Mr. Coffee, and they did send me a replacement for which I do applaud them. This one heated much hotter and made decent coffee. I did check on the one I gifted. Even though it was not heating as well as the one I was using, it was acceptable. Now after maybe 6 months of use at the rate of one mug a day of coffee, the on/off switch is dead.

I emailed and asked what now? No response. I called, and the person I spoke to said the Simple Brew was no longer being made; and she could not replace. However, the Mr. Coffee store site still has stock and sells it for nearly $60. The inconsistency in their service matches their product. The Simple Brew is a great concept with very poor product quality and execution of product production.

I purchased a Mr.Coffee Maker model CG12 six months ago. Recently, the green LED On Light ceased to function. I removed the bottom of the coffee maker to find that installing a replacement switch would be a simple task. I called Mr.Coffee Inc. and had a pleasant conversation with a service rep. To my surprise, in about a week, I received a brand new complete CG-12 coffee maker at no charge in lieu of the switch I had requested. In final summation, I would imagine that it all depends on who you speak with and how you speak to them.

I purchased a 4 Cup Mr. Coffee, Model TF 4 on November 29, 2007 at a local Lowe's store. Initially it smelled badly of hot plastic/wiring. The smell has gotten better. However, yesterday morning, Friday Jan. 4, 2008, the pot would not work, even though the green light was ON. The entire pot was stone cold. I tried it again today to be sure, and it DOES NOT WORK. As the green light is on, I suspect wiring deep inside the pot has given up.

I had the use of this pot for only a little over one month, and now have no pot.

I received aMr Coffee model # ISTX95 for a gift. It was shipped from Wal Mart.com. This is the worst designed CoffemakerI have ever seen. The steel carafe won't pour without spilling. If you remove the top to pour, it will not pour without spilling. The carafe has to be turned nearly upside down to pour. Ergonomically apoor design, you have to watch the percolator in case of tiny blocked drip holes orit begins pouring hot coffee all over the counters and floor. The heating plate does not heat, and the steel carafe stays cold. Cleaning the Carafe is difficult as you can not remove the top cap for cleaning. This is their most expensive model and it's a pain to us.

I had Hot Coffee spills everywhere. This is an expensive gift that I cannot return.

I wish I had read these complaints before I bought this Mister Coffee. I have an "isx23" and it has been a huge pain: spilling over on counter, down cabinets, etc. The filter is fine when I put it in, but then folds over when spilling out. Then there's the little piece on bottom of filter basket that gets turned around or stuck--and another huge mess. It takes forever to clean up all the grinds and keeps leaking all day. What ever happened to simple Mr. Coffee's?

We purchased a Mr. Coffee Coffee Machine about 5 or 6 months ago (model #15TX85), and have been dissatisfied with the results ever since. I was surprised to see some of the other complaints on here were similar to ours in that our coffee takes very long to brew and leaves a horrible burnt taste. We have repeatedly cleaned it, changed filters and inspected it for any malfunctions, but always come up empty as to what is causing this.

After making a pot about 15 minutes ago, I decided I was going to contact Mr. Coffee to see what the problem was. I looked up their website, and it directed me other places and that's how I ended up here. So we would just like to warn other customers who are in the market for a coffee pot, DON'T buy the 15tx85 model. I don't know how the other models are in relation to this one, but this one is no good if you enjoy your cup of Joe in the morning!

This is the second Mister Coffee I have of the same model. I purchased the first one from the Fremont, MI Walmart Store. When it completely stopped working shortly after I purchased it, I contacted the company. They sent me another machine, exactly like the first one.This one is still working, but it seems to overheat; and it frequently folds the coffee filter over during the process of making coffee. It also takes a long time to brew.

I purchased a model ISX43 programmable Mr. Coffee maker on 11-11-07 from BJ's Wholesale Club, store #63 in West Manchester, PA for $40. I got it home, opened the box, and was missing the gold filter and the water filter. I called the store where I purchased it, talked with store manager, Sandy, about the missing items and demanded they mail them to me. I have yet to receive them. It is over 20 miles one way for me to drive and with the price of gas, I was not going to make another trip to the store for the items. After 2 1/2 weeks, now the coffee stops brewing prematurely and I never received the missing items. I have used only filtered tap water knowing I have hard well water and that it would increase the longevity of the coffee maker so hard water is not causing the issue. I put the coffeemaker thru the cleaning cycle yesterday and it won't even finish that cycle, leaving water in the reservoir. This morning, I poured 8 cups of water in the reservoir, it brewed one and a half cups, beeped that it completed the brewing cycle, and stopped brewing. After shutting it off, on, off, on, off, on, over a period of 20 minutes, it finally emptied the reservoir into the pot. I am totally discusted with this pot, and this brand. This is the second model of Mr. Coffee coffee makers I have purchased in the past year. My previous one was doing the same thing and after filing a complaint directly to Mr. Coffee, they shipped another one to me and it performed the same way. Thinking it was a model specific issue, I purchased my recent one being optomistic. What a let down! I have contacted Mr. Coffee this morning, again demanding a replacement of equal or higher value be shipped to me immediately. I will not purchase another Mr. Coffee coffee maker.

The consquences of this lack of quality with Mr. Coffee has resulted in additional use of water; additional, unnecessary use of the PUR water filter on my tap, thus replacement of this filter will be sooner then it should be; absolute frustration and waste of my time trying to get 5 cups of coffee brewed in the morning; additional use of electric trying to resolve the issue of a full brew; and long distance phone calls to the store to get the forgotten items that I have yet to receive (gold filter and water filter).

I bought a Mr. Coffee 14 months ago and while it seems to work alright it looks really bad. The nonstick surface is flaking off a bit at a time. I understand there may be enviromental concerns about particles of non stick surfaces contaminating food so I have made sure the particles are cleaned from the hot plate each day. This thing should have had high quality assurance checks before being shipped.

I got this Mister Coffee coffeemaker at Christmas. I have had to replace it once this year already. The first one took forever to brew and would leak when I poured it. The second one leaked out on my counter when I poured in teh water, and this one also leaked when iItried to pour my coffee. It is a pure piece of junk. Mister Coffee, what are you doing? They used to have great coffeemakers.

State Dock purchased numerous Mr. Coffee model TF-13 machines . Today, Oct 18/07, we were in our break room when a girl was cleaning the machine by running water and vinegar through it. We left it for 15 minutes and an employee noticed the room was on fire. We have on video the coffee maker exploding into flames.

Almost half the time that I make a cup of coffee with my Mr. Coffee coffee pot (model# CGX20) the filter will fold into the grounds causing coffee and the grounds to wind up in the coffee pot.



We purchased a Mr. Coffee #7217922887 VBX20

In less than 2 years we replaced 3 Mr. Coffee Pots of that #. We kept thinking that the one pot we purchased was defective but each time we purchased a new one it would quit perking after just a few months.

We finally replaced the pot altogether.

I had bought a model ISX26 coffee maker and the clock and all buttons to operate the machine are above or on top of where the coffee comes out. Because of the steam coming out on going up and getting on the electronics it has quit working. I am sure this might have caused a short circit and maybe a fire.

We have only had the coffeemaker for 4 months. The machine costs around $60 and now has to be replaced.

Coffee maker FTX24... This model of coffee maker has an extremely loud alert which sounds 5 times when the coffee is finished. There isn't any shut-off for this alarm and it wakes up my children. A very poor design - to say the least. Mr Coffee customer service refused to replace the model or even give a discount on another model. Very poor customer service on a faulty design, even though the supervisor was very aware of the problem via numerous complaints.

Sunbeam Mr. Coffee 12-Cup Programmable Coffee Maker UPC#: 7217922723 Right after my Black and Decker coffee maker failed after two weeks, I decided to go back to reliable old Mr. Coffee. In 30 years I have never seen one fail. We've had a single coffee maker for 10 years and only threw it out because of it being old. My whole family has been using Mr. Coffee coffee makers and no one I know has ever had a problem. My 60 dollar Mr. Coffee failed after about 10 months. I have had a problem with a lot of products, I think, because corporations, not content with manufacturing overseas for the cheapest labor, thus avoiding paying a living wage and benefits to Americans,and making huge profits, also use the cheapest parts. Goodbye Mr. Coffee, hello old perculator.

The product was incorrectly designed. The unit keeps flowing over from the basket, getting coffee grinds all over the kitchen, in the drawers, ruining everything. This is the second changeout I have had from the company. The same problem exists.

Everything in my two kitchen drawers has been ruined, including an address book with all our freinds and family information, pictures that were not replaceable, stained grout, etc.

We have had a Mr Coffee FTX25 coffee maker for at least six months and maybe even as long as a year. It has leaked almost every time it has brewed a pot. The carafe is never full when the brew is completed. The coffee is (99.5% of the time) flooded all over the counter, ruining our kitchen tile grout with discoloration, which is getting harder and harder to clean.

Resultant Damage: Ruining our counter, ruining our DAY because there is not enough coffee for two people remaining in the pot, causing arguments, anger from lack of remedy by Mr Coffee people (can't find anything on line). I think my husband is ready to divorce me over a coffee maker!!

I bought a new Mr. Coffee 4-cup coffeepot several weeks ago. Last week I discovered the side of the coffeepot had blown out - a hole about 1 1/2 in diameter. I bought a replacement coffeepot this past week and today it did the same thing - same place, same size hole. In both cases, I had made a 2 cup pot of coffee and turned the coffee maker off when I emptied the pot and the carafe was completely cool. It appears there is a defect in the glass carafe.

A replacement pot costs $9.00 at Walmart, whereas a new coffeemaker is $15.00. I can't afford to risk buying either product again.

I think a lot of people are having the same problem I'm having with the Mr Coffee maker - water falls every were except in the coffee pot. What a mess.

We paid cash and I don't have a receipt, so I guess we are out of luck.

The coffeemaker overflowed almost every time, leaving grounds and water everywhere. We talked to the company (who has a whole category on voice-mail for overflow problems) and the lady was very nice and helpful.

She said to put the handle of the carafe "at about the 4:00 position, regardless of what the arrows indicate." It only helped minimally, it didn't overflow every time, just every now and then. Finally frustrated, we bought a Krups, and threw the Mr. Coffee away. When we make a full pot (12 cups) the Krups does the same thing. We have solved this problem with the Krups by only making 10 cups maximum at one time.

I have purchased 3 Mr. Coffee coffee makers in the last year. One did not make hot coffee and as for the other two, the coffee tasted and smelled like burnt wiring. We finally purchased a Cuisinart, using the same brand of coffee, and the coffee was excellent. Sorry Mr. Coffee you just lost a good customer.

My new (2 mos.) 4-cup Mr Coffee has a terrible smell and the coffee tastes like the smell. The smell is in the well that the basket goes in. It's worse when it is turned on. The heat makes it worse. I've tried cleaning it out several times.

I cannot use it because the smell makes me ill.

My wife and I were sitting in our livingroom when we heard a very loud pop from the kitchen area. When we went to investigate the noise we found that the carafe part of our Mr. Coffee (this model's carafe was also a thermos) had literally exploded. I am not sure as to what may have caused this but I can tell you we had not had any coffee since around 8:00 that morning, and the pot was washed around 9:00am.

The only other damage was a minor cut to my finger when I lifted the carafe and the glass fell out.

Mr. Coffe, Mod PLX20-R1130, Purchased 7/02, leaked coffee every time it brewed coffee. I finally discovered the problem: when the coffee pot was in place the lever in the back opens the exit from the coffee holder too far, and the coffee dribbles onto the yoke and over the side.

Cutting the bottom 2 inches off the lever with a pair of wire cutters completely corrected the problem.

I made coffee this AM. Poured the coffee in my cup. Poured the rest down the drain. Left the coffee pot on the counter. Ten minutes later while reading the paper, my wife and I heard a loud bang. Looked all over and finally looked inside the coffee pot and saw that the whole thermal inside burst in a million pieces. This is scary.


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