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Mr. Coffee

225 International Pkwy, Lake Mary, Florida 32746

Mr. Coffee • They leak • They explode • They smell • Everything else • A Solution? --- News • Lawsuit Charges Mr. Coffee Knew of Problems • Mr. Coffee Named in Scalding Lawsuit

It seems like a coffee pot should be a fairly simple device but Mr. Coffee has succeeded in making its machines so complicated that they cause all kinds of problems. The one we hear about most often is that the hot water either leaks out or the coffee backs up and floods the kitchen -- a real annoyance.

There are plenty of other caffeinated catastrophes just waiting to happen. The thermos on some Mr. Coffee models has a nasty habit of exploding, some models manage to impart a taste of burning plastic to the coffee and others just plain quit working.

Here are a few of the more recent complaints:

Judy of Converse, TX November 20, 2009

First of all I can not find the model number on the machine. I have had it for somtime and it has worked quite well. this evening when I went to make coffee the handle came off as i was pouring wanter in. I'm thankfull it happened with cold water. I just want to let people know this can happen. There is no way to fix it. Just be very careful. I think I will buy another brand of coffee maker. This was scary.

Josephine of Greenville, NC November 19, 2009

I purchased a Mr. Coffee, Model FTXSS43-2 and tried to return it but clerk stated I would have to return it to you. The warranty is still good.and I do have the receipt. What do I do? I have other smaller Mr. Coffee's and have always had good luck with them. This one the glass leaks, timer does not work.

Richard of Zephyrhills, FL November 16, 2009

My Mr. Coffee maker is leaking from the part that holds the water. The number I found on the coffee maker is,"ADS12F and another number under it is," P311SX.

Cameron of Garner, NC November 14, 2009

I have a Mr. Coffee machine, Model# FTX21. It leaks water from the bottom. The basket that holds the filter and coffee grounds overflows. And then today it just plain quit working. No warning, it brewed about 1/4 cup and then quit. Too bad that I had a

Brenda of Willow Springs, NC November 11, 2009

I brought 2(two) machines they both are not working. Water leaks, stop making coffee. I brought it from LOWES Appliances

Marilyn of Findlay, OH October 28, 2009

I had a Mr coffee maker, and water began leaking out from under it. I went back to the old instant coffee. People that came to visit hated the instant coffee, and a friend bought me another Mr.Coffee. This one lasted 2 months. It just quit working. I can't believe it. None of the buttons work...no light..nothing. Upsetting? yes to say the least especially since it was a gift, and no one likes drinking instant coffee.

[Their] company needs to improve [their] coffee makers. That is if [they] want people to use [their] product. Water leaking out, stop working for no reason. Perhaps it's a censor of some sort, and that needs improved. For now i am drinking my instant coffee again. people who come for visits will have to bring their own coffee. Maybe a quick stop at a speedway, coffee shop. a nice cup of mocha sounds good about now.

We are in an enomomy that stinks right now. I cannot afford to buy another coffee pot. If i have to i will boil coffee in a pan, and strain it before i buy a leaky coffee maker, and another that justs quit working. Get it together Mr.Coffee...or move over a MRS.Coffee will take over and put you out of business.

Sari of madison, WI October 25, 2009

MR. COFFEE® Steam Espresso/Cappuccino Maker was bought at Walmart and used 2 times. The first time the water boiled out from under the lid of the thermo and made a big mess. The second time the lid started shaking and exploded the liquid went all over the place including my ceiling. The lid ended up 3 feet away from the coffee machine. I will be talking to Mr. Coffee as of now I have been heavily drugged up due to pain.

I have a 2nd degree burn on my right arm and I am right handed. I was home alone at the time due to my husband being in Iraq. I was rushed to the ER at UW Hospital, given 4 injections of a pain medication and 4 hours later sent home. I am out of work OCt 20-31. My Mother is taking care of me since I can't drive because of the meds and I need help wrapping my arm every night at least 2 times.

christine of unionville, TN October 21, 2009

I am on my second coffee maker from Mr. Coffee. Both are the FTX49 models. The first one had water running out the bottom after only 2 weeks of using it, i exchanged it at Target for another. This one just stopped working. The digital buttons will not work. I am so tired of this. Its nicer then the cheap ones and cost around 40.

Shirley of Arcade, NY October 18, 2009

About a year ago I purchased a Mr. Coffee 12-cup coffee maker model #FTXSS43-2. After using it about 5 times it started acting up. Instead of brewing the coffee it started spewing steam all over the place. Which left hot water all over my counter. So I still had the box and returned it to Walmart for a replacement because it was within the time frame for their return policy. I received another one and it was working for maybe 10 times so I three the box away. Well the same problem I had with the first one happened to this one too. I went through two coffee makers with this problem within a year. I don't drink coffee a lot but during the cold days is when I use it. I replaced the filters and everything. Sometimes it brews to about 2 cups and then starts acting up. I shake it and sometimes it will starting brewing again and sometimes it won't. So I have to shut it off. I only set it to make 8 or 10 cups of coffee.

Suzanne of Lee, MA October 15, 2009

Bought 12 cup coffee maker (54) two weeks ago. Used it 10 times. This morning water spilling out the bottom all over the counter. Tried to reach the company, no one available. Burned my hand trying to stop the water. Cooled it down, tried it again, and again. Water all over the counter and floor. I'm done. Spending my time and money getting this fixed. Not pleased at all and would NOT recommend.

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