Complain about a product or service

Miracle-Gro

PATRICIA of BLYTHEWOOD, SC June 8, 2009

I am not complaining I have used Miracle Grow Garden soil for years and it is great. I read on the bag not to put it in pots so I didn't seems Mircle Grow should not be blamed for someones mistake. It is a great Company and I use there products all the time and have for years. No damage great plants.

Dianne of Greenfield, IN May 27, 2009

I purchased bags of Miracle-Gro Garden Soil with the guidance of a helpful sales associate at my local Home Depot. The product was stacked high in the outdoor lawn & garden section with all bags "face up." After paying for the product, another HD associate kindly loaded the bags into the back of my vehicle - again "face up."

When I arrived home, I slid the bags out from the back of my suv onto the garage floor - also "face up." Because the bags were heavy, I slit the first one open from the front as it was flat on the concrete floor. At no time did I see the bottom of these bags. After planting my containers using the garden soil and seeing the colorful flowers on the bag's front side, the first bag was completed empty. When I crumpled the bag to dispose of it, I could then read the "back side."

ONLY on the back, was there a notice: "Not for containers." In disbelief, I read the front again and again - no mention of "not for containers." The next day I called Miracle-Gro's support line and they will refund my purchase price. I was also advised that the containers/pots would have to be re-planted or the flowers would die. However, the work involved to completely re-plant the containers was extensive and time-consuming.

Simple labeling on BOTH side of this product would have saved this gardener considerable time and effort.

Leann of Placerville, CA December 28, 2005

I, like many consumers was not aware that potting soil was flammable, as it is not printed anyware on the packaging. I had a plantless, plastic pot smolder overnight, after a cigarette had been put out in it. It melted the entire middle of the pot out and could have very well caused a major house fire.

Michael of Brooklyn, NY October 7, 2003

soil had earth worms in it. Worms emerged from soil onto my living room rug and nearby area. I am told that soil should be heat-treated by vendor to elimate worms before being packaged. I would appreciate your comments.

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Share		Follow us on Twitter.