Maytag Washer was bought on May 2010 for $746.29 and it broke down. It was used only twice a week. It now requires repairs worth $991.36. All Maytag reps say is "I am sorry, there is nothing we can do." Isn't there a lemon law for major appliances?
Consumer Complaints & Reviews
First of all, the hoses that came with my washer leaked and were cheap made. My husband put the hoses from my old washing machine on the Maytag. Then, I hadn't had my Maytag washing machine but about two months when I had a problem with the mixer. I had to turn the hot water connection off in order to wash in cold water. When I called the store to explain the situation and ask if they had their own serviceman, the person I talked to made me feel like a complete idiot. He said in his twenty something years of selling Maytag's, he had never heard of such a thing. Anyway, when a serviceman finally came, he also had to replace another part due to a recall. Now, my washer is right at four years old and is leaking from under it. My husband checked the hoses, and they are not the problem. I bought a Maytag thinking I was buying the top of the line but I guess I was wrong. I will not buy another one nor recommend them.
Unsafe Maytag - We have had lousy service from our last purchase of a Maytag Atlantis washer and dryer. The washer failed after 14 months, and since it was more expensive to repair it, we replaced it. I needed to do a simple repair to the dryer today, and I had to take the front of the machine off. I found the inside too so full of lint. I believe it was only days away from catching fire. The blanket of lint I removed from the top of the heating element appeared to be charred and black, a fire ready to start in my opinion.
I will not have this machine repaired. I want this fire trap out of my house. Before you ask, I must add, my wife cleaned the lint trap often. The Maytag Company has not been helpful. I will add that our first set of Maytags gave us many years of good dependable service. What happened to this company?
Every time I do a load of wash, it comes out looking like I slept in it. It is so wrinkled you can't even iron it all out. If the load gets off balance, you have to wring it out by hand because you can't get it to spin again. I did a load of flannel sheets and it went off balance, wringing sheets out by hand is enough to make a person want to send the machine back and get an old-fashioned wringer washer. I hate this machine without an agitator. I have always used a Maytag washer, but I would not recommend this to anyone.
I purchased a Maytag Washing Machine in August 2010. It recently failed and the repair cost is $1,000. A brand new machine is $1,000. The old machine is essentially trash after 1 1/2 years and Maytag refuses to make any accommodation whatsoever. All I got was, "Sorry, there is nothing we can do." I attempted to move up the ranks, but was only able to talk to one level up. After that, they refused to allow any further discussion.
7 years is all I got from these appliances. The Maytag Washer started making a horrible noise when washing then smoke and shut off. Dryer would not shut off. We have taken excellent care with these appliances servicing them as we had an extended warranty on both. They cost us over $600 for the washer and $589 for the dryer, a big rip off! I purchased them in hopes I would at least get 15-20 years of service as Maytag is to be one of the best. Do not purchase any products from this company, they also have sister companies. Make sure when you need an appliance, you ask who makes them.
Our Maytag Atlantis dryer had smoke coming out and almost had our house on fire! Had it not for us double checking the entire house would have burnt down! The dryer is less than 10 years old and already it is tearing apart. I can't risk using it again. Terrible company. I would never buy Maytag products ever again!
It's about Maytag MDE7600AYW Atlantis electric dryer issues, Nov 2005 model. There is an obvious design flaw. I have replaced the automatic dryer control board twice since 2005. The unit simply never shuts off, or cooks your clothes for 2 hours. Who will recall this unit and fix the circuit? They will not admit their error.
In the last 6 years my husband and I have bought the high end front load Maytag washers and both have crapped out within the year. I will never buy another product from this company again. Their customer service was no help and the washer needs to be rebuilt. We are waiting for parts which are back ordered months in advance. I will have no washing machine for at least 2 months. I do not trust any product made by Maytag and any company who sells Maytag should be ashamed to sell their product. There is nothing that I have experienced that would make me trust this company whatsoever!
After several attempts to fix the main bearing in the bottom plate that holds the tub in place, it finally rocked the tub out of balance to the point it disconnected the hose and flooded my basement. They came and replaced the bearing but it was still not right. It was the biggest pile of junk I have ever owned. I also heard it was not really a true Maytag, but an inferior brand bought out by Maytag, and the Maytag name added. Such poor representation by Maytag. Shame,shame, shame on you. Maytag did pay for the insurance claim of $8,000, that would lead me to believe that it was a major issue with the Atlantis model. Never will I buy a Maytag again!
My Atlantis dryer has never been able to be used on more/less dryer settings, I have had 4 repairmen repair my dryer 3 were while dryer was under warranty to fix the same thing 3 times wiring 4th time, anyway last repairman said my More dry won't work because I never had a sensor installed in my dryer and there is not a place for one so since 2005. I've used timed dry only or my dryer runs all the time. I am concerned the first 3 repairmen never caught this. I should not have to be responsible for this either. Please have a manager contact me and have them check into my Atlantis Maytag dryer bought in 2005 and all the repair slips sent to Maytag.
I used Green Yates in Joplin. Pretty sure. I thought I just had to live with it they would put new parts on I think timer, thermostats anyway can someone tell me for sure or inspect for yourself. I am single and dryer never used that much. Concerned Consumer, Nancy **/ Nancy ** as that name had front loader set from Maytag that I was very pleased with but sold with home in KC area, wish I had that set again I was very pleased .Thanks for your time.
I got no help whatsoever. I will never buy in Maytag again. My washer has had 3 problems in 1 year. They tell you that they will send someone out the next day but they don't come until 4-5 days later.
My Maytag Front Load Washer Model MHWE200XW purchased from Sears had a malfunctioning spin cycle. The authorized Maytag repairman from Landers, with support from a Maytag technician by phone, did not know how to repair it. The machine had light use over the past 15 months, and hence was not covered under warranty. So I am out $650 for the machine and $200 for the repair that resulted in continued and even worse malfunctioning. Unfortunately for me, the tests did not show any errors and the machine did not state any error. It just would not spin and then would not allow the door to open. It is a lemon and I do not recommend its purchase.
I had a Maytag washer and dryer for over 25 years. I loved them so I replaced them with the Maytag name. They are not the same company as far as pride and product workmanship.
From the get go it always had a dirty odor to the tub, as though the clothes had been left in it for days. I was told to just run through a cycle with bleach, but nothing. There is no lint collector and after about 8 years of using this washer, the old lint is in the bottom of my washer after every wash. Now, I have to deal with the thing coming to a screeching stop, not spinning out the water after the wash cycle. Sometimes it's full of water and other times some water drained, but the clothes are full of water and not spun out.
Now tonight, I went downstairs and found water on the floor, it's leaking. My question is to call and get it repaired or not waste my money and go buy another brand. I may go with the latter.
I purchased a fridge and dryer at Home Depot a few years ago. I wanted to stay away from Maytag name. I purchased another name only to find out it is part of Maytag. No wonder I'm having trouble with my fridge, making ghost-like howling sounds so loud it consumes the entire house. So annoying. Stay away from Maytag. They are not the same reliable, take-pride-in-work company.
Our first (and last) experience buying anything made by Whirlpool. I bought a matching Maytag Series 2000 washer and dryer in February 2011. By July, the washer was at 747 take-off noise level when hitting the spin cycle. I called Whirlpool, who directed me to their local repair firm. I called them on August 2nd and had a service rep visit on August 9th. He looked a 30-second look and advised that the bearing assembly was shot and that the spin basket required replacing.
I purchased the Maytag Atlantis Washer and dryer in 2004. I had the washer transmission replaced in 2006, I believe. For about a year now, the washer makes an awful screeching noise. I am not sure if it's towards the end of the spin cycle or the rinse cycle, or both. In addition (and over the last 3-4 years), the dial sticks or stalls every delicate cycle. It will stop during the initial agitating and all you can hear is a ticking noise, in which you then have to manually give the dial a slight turn for the cycle to continue. It does it once on the light delicate and twice on the normal delicate. It really is a shame that Maytag is not acknowledging all of these problems as it is not feasible for most people to have a spare $1500 kicking around for a new washer and dryer every time they unfortunately buy a lemon. My previous washer and dryer were 25 years old and still working perfectly when I decided to part with them because they were fairly small. I don't even ever recall having any issues with either one of them in the whole 25 years that I had them. To see all of these complaints makes me more irritated with my appliances and my selection!
In September 2008, I purchased a Maytag washing machine (Model MTW5700TQ0) that had a faulty transmission. The machine was immediately replaced. Three years later, the transmission is again faulty. Maytag has refused any responsibility for repair or replacement.
I purchased an Atlantis washer in 2005 and assumed that Maytag was still one of the better manufacturers. How naive of me!
What genius at Maytag thought it was a good idea to place the water filter inside the washer? Not only can you not keep the filter clean so that cold water will flow properly, even worse, if the filter completely clogs, the water will not stop filling into the tub which could, of course cause an overfill and flood. I narrowly escaped this scenario once. No one should have to stand and watch their machine fill with water to insure it stops. Now the machine is causing a grinding noise when agitating. I expect it to stop working any day. I will not buy another Maytag or Whirlpool, who of course now owns Maytag. And I will not pay another repair bill for the filter or any other part. The brand was once considered the best in America, now it's just another brand that's a piece of junk produced in another country.
Purchased an Admiral Washer on 07/19/2010 from Home Depot in May of 2011 was washing clothes and washer flooded my wash room. Cold water would not turn off. Had to use shutoff valve on wall. Called for service through Maytags toll free number it took me 10 days to get through, then I was told that they did not have anyone in my area that could fix my washer that was still under warranty and there was nothing they could do. I called Home Depot and they said there was nothing they could do it was the manufactor problem.I Called several appliance repair places that advertise as maytag repair and they would not touch it!
Called back in July of 2011 could not reach anyone at maytag service. My warranty expired 07/19/2011,yesterday 08/08/2011 I recieved a letter from Maytag wanting me to buy an extended warranty.I called an ask them why I should buy an extended warranty when they wouldn't even honor the original warranty they pulled up the records where I had called for service and told me I should have kept calling back that they take care of their customers etc. etc. but there was nothing they could do now because the washer was out of warranty.I called about a new water valve for this washer $56 for part $100 for labor including service call. Now I faced with a decision try to repair this piece of junk or scrap it a buy a new washer( not a Maytag or a Whirlpool) I am not rich I am elderly and live on a fixed income, it took me 6 months to pay off this washer at Home Depot!!!!!
I purchased a Maytag Front Loading Wash Machine on 12/2010 (Model # MHWE550WW01, Serial # CS01204606). I called and reported issue to 1-800-688-6777. Service was scheduled to come repair the "broken" baffles inside the washing machine. A&E arrived on 6/23 to inspect the problem. They did not have any parts on the service truck, they had to be ordered. The repairman said I could install them myself. I refused and had A&E come back to install the baffles due to the warranty. The "new" baffles were installed on 6/23. Today 6/29, the baffles snapped again. I called Maytag (Whirlpool) immediately and let them know I was very unhappy since they were repaired 7 days ago.
I demanded a new machine (I paid $804.12 just for the washing machine). I was offered an extended service agreement for 1 year, I requested a new machine. I explained I could not keep going through this every couple of days or months. Dina told me they would not replace my washer. I asked to speak with someone higher and was told she is the highest it could go. I requested the address for the executive office, it was given to me. Service was rescheduled now with A&E for 7/6 and an additional 1 year service agreement. My concern is this will continue to be an issue with this washing machine.
I bought a new Maytag Atlantis washer & dryer (top-of-the-line models) from Best Buy mid-May 2003. About 3-4 yrs later, the dryer started having problems. I had to "angle" the knob to get it to start, which later became jamming a plastic letter opener behind the knob to help "angle" it more, to finally having the console replaced. The repairman remarked that this was unusual - the Atlantis washers are the problem, not the dryers. About 2 yrs ago, the washer started occasionally making a high-pitched squeal at the end of the spin cycle (flashback to repairman's statement). After awhile, it became constant & the cycles weren't working right (extra rinse wouldn't spin, etc). Replaced the console on the washer which fixed the cycle/spin problems but still had the squeal. A couple months ago, while washing a king comforter (the MAIN reason I chose this particular washer), it wouldn't drop the fabric softener or spin. Although it drained the water, the comforter was sopping wet.
No, it was not out-of-balance (been washing the same king comforters in this machine for 7+ yrs), tried the other spin cycle, etc., nothing worked. Took the comforter out & ran a small test load of clothes - fine. Ran 2 more regular loads of clothes - fine. Tried the comforter again - fine. Ok, so maybe it was a fluke. A couple weeks later, it became extremely loud throughout the entire spin cycle - no more squeal at the end, this is more of a "cleared for take-off" loud (actually sounds like a plane winding up). These machines are almost 8 yrs old now so I looked up the washer's "symptoms" and found it's a problem w/the drive which is a $4-500 fix. SCREW THAT, MAYTAG! I've babied these machines from day one (they look brand new, I buy special cleaners to clean them - inside & out, I vacuum the dryer, etc.) & I'm not putting any more time, effort or money into them - I'm done! I have had it w/Maytag & Whirlpool (also have issues w/Whirlpool fridge & dishwasher that were well taken care of, too).
No, it was not out-of-balance (been washing the same king comforters in this machine for 7+ yrs), tried the other spin cycle, etc., nothing worked. Took the comforter out & ran a small test load of clothes - fine. Ran 2 more regular loads of clothes - fine. Tried the comforter again - fine. Ok, so maybe it was a fluke. A couple weeks later, it became extremely loud throughout the entire spin cycle - no more squeal at the end, this is more of a "cleared for take-off" loud (actually sounds like a plane winding up). These machines are almost 8 yrs old now so I looked up the washer's "symptoms" and found it's a problem w/the drive which is a $4-500 fix. SCREW THAT, MAYTAG! I've babied these machines from day one (they look brand new, I buy special cleaners to clean them - inside & out, I vacuum the dryer, etc.) & I'm not putting any more time, effort or money into them - I'm done! I have had it w/Maytag & Whirlpool (also have issues w/Whirlpool fridge & dishwasher that were well taken care of, too).
Used to be, you could buy a Maytag or Whirpool appliance & you'd be proud of how well they worked & how long they lasted - now they are just junk. I forgot to mention - the washer is very hard on clothes, towels, sheets - I have always had to wash one level below, i.e., wash cotton on permanent press, wash permanent press on delicate, et al. I decided to do some research before the washer gave out so I would know what to buy rather than be panicked. After doing my research, I decided not to wait on the damn thing to die so I'm anticipating delivery of my new LG ultra capacity, high efficiency set on Friday. Can't wait to see them haul that Maytag Atlantis crap out of my house - good riddance!
Purchased a top of the line Maytag washer and dryer after I was assured that it was the best. The machines were not delivered on time, and when they were installed, the washer was faulty.
My husband and I purchased a Maytag Atlantis (Model: MAV6451AWW) at AAFES (Army Air Force Exchange Services) in 2006 while living in housing at Fort Huachuca, Az. I thought, finally, I could afford to buy a high end washer and dryer--not that my Roper Whirlpool was giving me issues because it wasn't. I just needed a large machine to do my growing family's laundry without being home all day to do it.
We were not having issues with it until today, 1 May 2011, when I hear a noise coming from the washer like my clothes were trying to fight their way out of the wash. When I looked, I thought it was just off balance and I rearranged the laundry. It was fine for a bit to only start again. So, I propped the lid open and watched it during the spin cycle. I could clearly see that the bucket was not spinning properly--it was skipping. I told my husband it has to be the motor because when it begins to skip, something is definitely wrong. I also noticed more water in my clothing after the spin cycle. Sigh.
I purchased a new washing machine, Maytag Atlantis in September of 2004. My washing machine has problems. The repair man said that the transmission is out of it already. Looking online, this is an ongoing problem. There are several complaints about this machine. I believe the lemon law should be in place for this washing machine. I would like a refund.
My Maytag Atlantis washer (MAV8757AWQ) which we bought in 2003 started having problems with the spin cycle in 2009. I would sometimes have to repeat the rinse and spin cycle. The next problem was the loud racket the spin cycle made and the machine would sometimes seize. Then it started to leak during the spin cycle. Thanks to the input from people on this website, we were able to sort out a solution. We bought a thrust bearing kit and a triple lip seal and bearing kit. The triple lip seal and bearing replacement was a very difficult job but I think it solved the problem.
After all the hours and money ($170) we spent fixing these problems, I hope I am able to use this washer for a few more years. I am sending Whirlpool a letter with all of my bills. I read that after Maytag bought Amana, it had to cut costs so it started using cheaper parts. I will never buy any Whirlpool products or any of the other brands they own again!
I purchased a Maytag Atlantis washer in 2006 and have had repairmen out a couple of times to deal with issues regarding the spin cycle and water draining. Now, my floor is covered in grease and oil. The repairman who came out today said that this machine is actually a Magic Chef machine not Maytag! The transmission is blown and needs to be replaced. The cost will be at least $450.00. The repairman advised us to buy a new washer. I looked online tonight and was amazed to find over eight pages of consumer complaints echoing my problems. If these many people have posted these problems, I can only imagine how many times these machines have let families down.
My Maytag Atlantis (model# MAV8551AWW) is 5 years old and started making a shrieking sound when spinning. Repair man said that the gears are bad, changed the belt and said for me to look for another washing machine. I have read that Maytag trashed these machines. Also, that Whirpool bought Maytag out. So what it one suppose to do. I would think that Whirlpool should give Maytag Atlantis owners a rebate to purchase a Whirlpool washer. Otherwise, I am going with Kenmore.
My husband and I purchased a Maytag Atlantis washer and dryer on October 13, 2005. The set has worked perfectly until last week when the washer started making a loud noise and wouldn't agitate. We called a repairman and were shocked when we were told that the transmission and clutch belt needed to be replaced.
Apparently, from looking at the posts of other Atlantis washer owners, this is a common problem. I called Maytag today to see if they would honor their 5-year warranty on the transmission since it only expired 3 weeks ago. First, I had a forty minute wait on the phone to be told that I needed to speak with the extended warranty folks since "they could do more for me"; another forty minutes later I was told that I had wasted my time talking to them since my extended warranty had expired 2 years ago. Argh! I will never buy another Maytag appliance as long as I live! Anyone have any suggestions as to what type of washer I should be looking at?
I purchased a Maytag Atlantis washer (MAV1734EWW) and Maytag electric dryer (MDE7400AYW) in June 2003 from Lowe's. We had Maytags before but when we moved, we left them in our old home and purchased what we thought were high quality appliances. The washer has always made screeching noises and doesn't spin the water out of the washed items. In October 2009, the timer on the dryer stopped working. New timer plus labor was $290. The repairman suggested a service policy on both appliances which we signed up for. Thank God because 2 months later, the transmission in the washer stopped working. The policy covered the repairs 100%. This service policy was purchased from a local company and has nothing to do with Maytag.
Now, here we are a year later (Nov 2010) and the washer is making horrible noises again. The last time we tried to use the dryer, it smelled like something was burning inside like the motor? We clean out the dryer vent pipe every month, so that isn't the problem. We are done with Maytag forever! Maytag may have made good appliances once, but the Atlantis models are junk. Tomorrow, we will buy a new washer and a new dryer. I promise you, I will not ever buy another Maytag appliance. I had a 1993 Dodge Caravan that literally fell apart (transmission, motor, abs brakes, etc.), but even that piece of garbage lasted 12 years. My Maytag appliances only made it to about 5 before they began to crash. Maytag = junk.
5 year-old Maytag Atlantis- Transmission is going out. Last on lasted me 20 years. Need to buy a new washer.
