Maytag Refrigerators

Yesterday, the main compartment of the refrigerator is not cooling. The freezer still is working. This unit is 2.5 years old! I have never bought an extended warranty before, but on day one, this unit hardly ever shut off. It didn't seem like the electric bill was any higher but never felt good about the unit. Plus, I hated the ice cubes all over the floor when I pulled out the lower drawer. The monitoring device is in the roof of the fridge and takes up a lot of square footage. Nope, will never buy another Maytag. If their products can't last more the at least eight years, then it is such a waste of our money. Do better! I'm writing Consumer Report and the President of the company. Who replaces all the food loss?

My fridge and freezer got warm and compressor is not running. It is not even 8 years old. I replaced start relay and start capacitor. It cost me $75, from Maytag store. I worked two days the bam! It's broke again. It's a Maytag junk, now what? I have two kids in college. It will cost me $100 for a service call. Our food is ruined.

My husband and I are newlyweds, and purchased a new refrigerator from Home Depot in September 2011. We had problems almost instantly! They told us that someone will come out and fix the problem. It seemed like no biggie, but this is how many times we had problems afterwards:

01-21-2012: Light switch replaced.... and the light is out once again.

We even had the power go out here and there, but it always came back on, so we didn't file a complaint about that. However, we just want a new fridge! I can't count the number of times someone had to stay home from work so that they can fix the fridge and then to have it broken again! I think it's really unfair that we had all these problems within a couple months, and they continue to refuse to give us a new fridge. We even spoke with the supervisor at Maytag, and they refuse to do anything at all, other than keep on fixing the problem. It has been very stressful, time consuming, and very, very nerve-racking.

I will do whatever it takes to make sure everyone knows about Maytag and their crappy products and bad customer service. I will never buy products from them or any of their sister companies.

I had my kitchen remodeled less than 4 years ago with a Maytag refrigerator, Bosch dishwasher, and GE stove. I had a 1 year warranty, and purchased additional 2 years. The warranty ran out last year, and the refrigerator is not working. Maytag customer service said all they could offer was 1 year extended warranty for $300. I told them a refrigerator should last longer than 4 years. They agreed, but that is all they did. I've read other online reviews, and it appears a lot of people are in the same situation (however my fridge is not on a recall list). I will never buy another Maytag product ever! My GE and Bosch appliances are working just fine.

This is the 3rd time my Maytag refrigerator has gone out on me and it's only 7 years old! It's always the same thing, my refrigerator side starts getting warmer and warmer while the freezer starts forming crystallized ice. Both times it's broken down in the past it has been the defrost timer. One service man said Maytag is not the reliable company it used to be and I would be better off buying a brand from Sears (Whirlpool or Kenmore) can't remember.

Anyway, each of those services was close to $300 and now I'm faced with another service call. We paid $2,800 for a refrigerator we thought would last decades. We'll never buy Maytag again! I wish Maytag would own up to its cheap parts and send replacements to its customers with instructions on how to install!

My 14 month old Refrigerator made a "popping noise" and quit working. I called Maytag and I had to pay $299.00 for a Service Plan so the repairs would be covered under a warranty and A&E Factory Service came out to do the repair. The repairman told me the Circuit Board and Compressor were melted and he was surprised it didn't cause a fire. The repairman had to get authorization to order the parts for this repair because they were so expensive and he is not even sure if the repair will fix the refrigerator. It is going to take 2 weeks for the parts to come in which means I will be without a refrigerator for a total of 3 weeks and we're not sure if this will fix the problem.

I am being told by Assurance (the warranty company) that they have to replace the parts 3 times before they will replace the refrigerator. I asked them, "Exactly how long do you expect me to go without a refrigerator before I get mine fixed or replaced?" When I called customer service and spoke to "Brittany" she gave me her standard "robotic" answers. I asked to speak to a manager and she sent me to the "never-ending hold zone." I called back and non manager was available but they took my name and number and assured me that someone would call me back. I am still waiting for that call.

We have a Maytag refrigerator which is only 7 years old. The refrigerator gradually got warmer, despite turning the refrigerator temperature slider all the way to "coldest". The freezer seemed okay except there was some frost collecting on the back wall of the freezer compartment and occasionally very loud popping and cracking sounds were coming from the back of the freezer. I removed the steel plate covering the evaporator coils, and there was a fair amount of frost on them. I also noticed a fan back there seemed to never operate.

After hiring an independent repairman, he simply replaced the fan, specifically the evaporator fan. He said without the fan, the fridge can't defrost properly and most importantly very little cold air gets to the refrigerator compartment and the freezer compartment stays less cold than it should (although it was still freezing). He said that modern appliances have parts made offshore instead of USA-made, and they fail much sooner than in the past. He advised to buy the simplest, cheapest Whirlpool appliances because at least those parts would be cheaper, and the "loaded" high-end appliances just had more parts to fail prematurely (as opposed to when most appliance parts were made in USA).

He said this wasn't really made by Maytag. Maytag simply re-branded an Amana refrigerator! We already knew that the Maytag brand was recently sold to Whirlpool, and he confirmed that. It is a sorry state of affairs to not be able to trust a major appliance maker of "high-end" products knowing they are prone to more expensive and frequent breakdowns. See our separate post regarding a Maytag washer and a Maytag dryer.

I have a 4 year old Maytag refrigerator, model F2557HE, with French doors above and freezer below. The compressor is dying, which amounts to total failure of the fridge. Periodically the compressor tries to start, there is a whirring sound that lasts and lasts and repeats as the food defrosts. Then mysteriously hours or days later it starts to run again and the melted ice cube bin turns into an iceberg. The appliance repair company tried replacing the starter to no avail, and now tells me it is the compressor itself. Each time it stops, I transfer my food to the 30 year old Whirlpool in the garage which still works fine.

I purchased model number MF12067AEW in 10/07. Motherboard has been ordered to be replaced. I have been waiting 2 weeks for the board--all over the Xmas holidays without a refrigerator! We bought this model and paid $2,800 to have a counter-depth refrigerator. I will never by anything from Maytag again. We are holding our breath to see what the cost will be and if it will it break down again. We lost all the food in the top. Ice machine flap continued to pound open and shut all the time.

Last year at this time, our Maytag refrigerator (model number MFT2771WEMO), froze all of our food. Maytag, to their credit, repaired the problem, and provided money for food loss. They also extended our warranty by a year. A year later, the same thing happened. We have now lost our food again, due to freezing, and the unit is only 2 years old. I was unable to contact Maytag the week that it occurred, and contacted them 6 days past the extended warranty date to report the concern.

While the freezing happened within the warranty, my call did not. Therefore, Maytag stated that they cannot do anything further, because I contacted them 6 days too late. Long story short, if you want your food frozen on an annual basis, a Maytag refrigerator will provide this to you, and their customer service does not recognize that this may be a larger issue worth looking into, and that customers are worth retaining, and reassuring with a fair customer service response. We have to replace all of our food, and pay for the repair that we just had done one year ago.

The Maytag MFI2568AES refrigerator's ice maker is broken and we cannot get a replacement unit. Whirlpool who now owns Maytag is of no assistance. The unit is two years old. I understand planned obsolescence but this is ridiculous.

This is about my model MFI2569VEB2 refrigerator. It has French doors with bottom pull-out freezer, refrigerator door ice and filtered water dispenser. The delivery person installed the fridge and took off outside plastic and left inside plastic in. It froze everything until I took out the inside plastic. Within the first year, water started shooting out of the top of the fridge. A rubber connector for the icemaker, which was on top of the fridge, had broken. Within 18 months, it freezes everything in the refrigerator, even on the warmest setting. I have to leave it unplugged each night. The icemaker gets big chunks of ice stuck to it and won't let ice out. On top of all of that, the water from the fridge door pours out extremely slowly, this just how they are built.

I will have to fix the thing myself and "eat" the expenses, so to speak. I bought the Maytag because Samsung had poor reviews. No matter how fancy you want your refrigerator to be, and how nice you want it to look in your kitchen, stick to the basics. The fewer bells and whistles, the more reliable.

I purchased a Maytag refrigerator from Home Depot on 5/17/11. It would run, then not run. It spoiled all the food not in the freezer and most of the food in the freezer. This happened early November, being less than six months old. My wife called on 11/8/11, they repaired it on 11/18/11. Ten days of no refrigerator and a lost of about $200 in spoiled food. The company would not pay for any of the money I lost for the spoiled food!

I have an MSD2542VEB01 model refrigerator purchased slightly over two years ago. I have the same problem as many others, which is the plastic breaking on the shelves. The first time, it was within a year and the part was under warranty. It is now a year and a half later and one is broken beyond use and another is cracking again.

Maytag refuses to help me as there is no "recall" and the plastic is not available separately from the easily removable glass of the shelf. The least expensive price that I can find for the shelf is $107 and I need two of them. $214 (plus shipping) when all I need is two pieces of plastic? Be very careful when selecting your appliances.

Purchased a new side by side American made Maytag refrigerator (Model: MSD2559XVEB ) in August 2010 from Best Buy. Just returned from a 3 week vacation and the refrigerator died shortly after we left on trip ( 14 months post purchase date ). $700 worth of food ruined.

I renovated my kitchen 3 years ago. I decided on purchasing new appliances which included refrigerator, dishwasher, microwave, range, washer and dryer, all of which I got from Maytag. Of course they were always known for dependability but apparently they were not! What happened to this American product?

In the last 3 years, I have had my refrigerator (**) serviced 4 times for the same problem. Each time servicing has been a nightmare at the hands of AE service, Preway service and of course at the helm of my nightmare Maytag Customer service. The first mistake I made was purchasing Maytag products followed by the second mistake of purchasing Maytag service contracts. I now have a refrigerator that is not working, waiting on parts since end of august. When I called Maytag customer service, they confirmed the parts were not available and recommended I go online and try to find the part! This added insult to injury.

Today, Preway service finally came to install my parts and upon technician's arrival he opens the part box and realizes he ordered an ice tray cover, when he should have ordered an Interface Control Board. Maytag continues to have their products serviced by incompetent companies and appears to have no interest in keeping you as a customer after you purchase, whatever happen to the dependable people?

Maytag had built their reputation on reliable products and dependable service, what happened to this American Made appliance? Here is a prime example of what happened, and why companies like LG and Samsung are gaining more and more customers every day. The best advice I can give someone is avoid Maytag. By the way, I forgot to mention I have 2 small children ages 3 and 4 and Maytag is not concerned about how I would provide food for them with a refrigerator that does not work. Shame! This is not what I expected from what I thought was a reliable company.

I wish I had never bought a Maytag refrigerator! Nothing but problems. The ice maker does not work, water leaked 3 times onto our wood floor. Finally, I disconnected the control panel so I have an ice/water dispenser that is useless just like the refrigerator. I don't think the Maytag man is sitting around from lack of work, maybe laziness. Don't buy a Maytag.

I purchased a side-by-side Maytag Refrigerator one year ago. We have had repeated water leakage which has damaged our floor. It took five visits from technicians to discover the problem only to have, the very next day, water leaking from the water dispenser. The company has refused to replace the unit forcing us to have more service visits. Furthermore, the company has accepted to responsibility for the damaged floor.

To add insult to injury, I have learned that Whirlpool (who makes Maytag) has a terrible history in Canada closing the Ingles manufacturing plants, laying off workers, service personnel, and forcing service people to work on contract with no vacations or paid sick leave. All in all, Canadian should not buy products made by Whirlpool (Maytag, Amana, Jenn Air, etc).

I purchased a Maytag side-by-side on March 24, 2011. Now there is rust coming through the paint on one of the doors. Maytag says this is not covered under the warranty and I must pay for the replacement.

We purchased a refrigerator in December 2010 with a 12-month warranty. Since the refrigerator was delivered, we have experienced nothing but problems. Most recently, there was a problem with the auto defrost causing us to lose all our food stored. It also caused water damage to our floor. We scheduled maintenance with a contracted company through MayTag. After three scheduled visits, which made me miss 3 and a half days of work resulting in an additional loss of over $300, our refrigerator is still broken and they just want us to schedule another maintenance visit. When calling Maytag customer service we are literally told, "your loss, there is nothing we can do to resolve your issue, we can only continue to send out maintenance."

I am so disappointed in this company, the product, the customer service, maintenance service etc.

I bought my Maytag Refrigerator about 7 years ago and the night mares have not stopped. The ice maker has broken down so many times, I forgot to count. The drip from the ice maker lands on the floor of the freezer and drips out to the floor. The cold part of refrigerator end up freezing the fruits and veggie and milk.

The fridge has a grinding noise that is getting worse, by the day. I cannot seem to define the exact location of problem, whether the freezer or the fridge. Maytag you stink, and your web site stinks, too.

I purchased a Maytag French Door Refrigerator in July 2011 from Lowe's online and had it delivered on August 16, 2011. In September 2011, I could not get the ice maker to work. So I called Lowe's and they called in a repairman. He came and replaced a part to fix the problem. I don't have any complaint with his work but here it is, October, and the ice maker makes maybe four ice cubes at a time on a good day.

I am really disappointed with this product and according to their commercials, I would like to know which of these techs are setting around doing nothing, maybe he could come and fix my fridge once and for all. I would sure find it difficult to recommend any Maytag appliance as a result of this mess. I could call a repairman myself, but I was under the impression that's what a warranty was for. According to Lowe's we are required to call them and they will schedule a repairman or the warranty isn't any good. I replaced a GE French Door with this Maytag, I sure am sorry I chose this Maytag.

I know an ice maker problem is minor compared to some of the complaints on this appliance, but when you pay good money for a product you have every right to expect everything about it to work. I'm just wondering where these appliances are actually made?

I bought a fridge, model number MBF1958, it's a top fridge-bottom freezer. The freezer part leaked and spilled water that then froze onto the bottom of the freezer, which of course froze. I discovered this 1 month after the 1 year warranty ended. Maytag gave me a "courtesy" repair service guaranteed for 90 days. Of course, 2 weeks after the 90-day period ended, I have the same problem again.

I always thought Maytag was the best, maybe because of their ad. Finally, I bought a refrigerator two months ago, which has turned into a nightmare. The company has sent a tech six times and they all say that it is a bad design which makes my vegetable drawer full of water because of moisture. And they refused to do anything about it every time (bad management). They have already spent more money on service than what I paid for the refrigerator. Figure that out.

Do not buy Maytag. It was the biggest mistake I made. I also bought a washer and a dryer at the same time. I wish I could send them all back because of the ignorant people they have working for them in their complaint and service office. Anybody out there, if you want to buy an appliance, make sure it is not Maytag.

I have a 4-year old Maytag refrigerator. The back of the top freezer compartment is frosted and frozen, and the bottom refrigerator is now too warm to put food into. I wonder if a lonely non-busy Maytag repairman can come and fix it? Oh wait! That's the deceptive false advertising that I 'bought into' when I wrongly assumed that these were great appliances. I can't afford to get this fixed and after what I've read from other peoples experiences, it wouldn't matter anyway. It would just break again anyway. What a joke! I'll unplug it and try replugging it in after it thaws and maybe that will work.

April 26, 2011, I purchased a Maytag top and bottom fridge from Home Depot. After a few days, I noticed frost starting to form in my frost-free freezer and the fridge wasn't really that cold. I adjusted the dials thinking that may do the trick. Nothing changed, it was all the same and instead, frost was thicker. I contacted Maytag, which by the way was taken over by Whirlpool. I told them my situation and since I had just bought the fridge, I wanted a new replacement. They told me things didn't work that way, that I had to honor the warranty.

Fine, we are almost entering October now. I have had several services calls, I have written to the Better Business Bureau, I have lost a few hundred dollars worth of food for it would be full of ice and had to be thrown out, I have contacted the executive offices of Whirlpool but they, along with the Better Business Bureau are not doing a thing. Tomorrow, once again, I am having a service call and once again, I know the issue will not be fixed. All I wanted was to either get my money back, along with extra for the loss of food or for them to just exchange it for another one, since this one was purchased with a problem.

I really don't think that it's right that they are able to get away with this. Just looking at this page, I see that there are plenty of people with this same issue. What is being done about it? If it were them with this issue instead of us, you know ** well they would have had a new fridge the following day. Here is my model# M1TXEMMWQ and serial# VS04658359 for this fridge. Please, I would really appreciate some help here.

We purchased our home five years ago. We bought a new Maytag oven and fridge/freezer. Within one year, the oven control went out. Then a few months later, the heating element went out. Within two years, our fridge/freezer went out. I purchased Maytag products because of the commercial where the Maytag repairman is doing nothing. I will never purchase a Maytag product again.

We bought Maytag refrigerator MTB2195 AEW in 2006 for a hefty sum. The store where it was purchased was closed. The place where it was serviced was closed. We have had seals replaced, fixed, etc. twice. The freezer is full of ice balls hanging. The refrigerator doesn't keep as cold as it should and stays steamed on glass. I had a repairman again today and was told that he can't fix it. The frame will not stay tight. There's a 3/8 in. drop from left side to right. It can't seal properly.

You have always been a great product. What's happening here? What can you do for me; I'm at wits end. I have an older refrigerator in the basement that's 26 years old and is still going strong. I need something done quickly as I don't want to wrangle with this ice any longer and shouldn't have to. Please give me your attention on this as soon as possible.

Kathy

I bought a new Maytag refrigerator on July 2, 2011. The ice continues to drop after removing your glass. Now you must pick the ice from the floor. Maytag said it has a 10 second delay and will continue to drop ice. I'm tired of picking up ice and wiping water from the floor. Who wants a product that leaves a mess?

We purchased a Maytag refrigerator model # 1TXEGMYWOO. The refrigerator part froze all of the food in it. We moved the temperature selector to the last place (two notches away from the recommended setting), and the food still froze. The furniture store we purchased it from replaced it with another refrigerator (same model). And that one did the exact same thing. We had to throw out more groceries. Obviously, this model is defective. We are now waiting for the store to replace this one (with a different model and brand). They have been very good about trying to make things right for us. Maytag, however, is a different story. They were very rude and indifferent when I called to complain. Their policy is to repair or replace the part (temperature gauge). I don't want a new part. This is a new product. And I bought it expecting it to work. I have had to throw hundreds of dollars worth of groceries away. I was very disappointed in their attitude. I will not purchase another Maytag item again. They used to have a good reputation. They now sell inferior products and do not stand behind their products.

This has nothing to do with the vendor. This is clearly shoddy workmanship on the part of Maytag. I bought this refrigerator in 2005 and already the compressor is gone. So therefore, I have to replace the whole unit.

What kind of ** is this? You mean to tell me that you people can't find someone to build a compressor that holds up more than a few years? Why don't you try American made and built.

I am disillusioned by the whole industry. I'm sure the people at the top could care less.

I purchased Maytag French door stainless fridge 5 years ago for $2200. The doors were out of alignment and I put in new control board; both items almost right away. Then in May 2011, we had to replace another control board for about $400. Then in July 2011, the compressor went out at a cost of $300 for the compressor, $350 for labor. I called to Maytag, Gwen agreed to pay for the compressor but not the labor to put it in. So we now have about $1400 invested in our $2200 refrigerator. Letters to Maytag CEO Mr. Fettig remain unanswered. Do not buy a Maytag appliance!

I purchased a Maytag refrigerator, stove, dishwasher and microwave in 2006. Like another commenter, I also insisted on all Maytag appliances.

What a huge disappointment. About four months into owning the microwave, a computer module had to be replaced. The microwave stopped working about six weeks out of warranty. It just stopped working, period. I was told by Maytag that they consider microwave a disposable product and they would not cover the repairs. It was cheaper to buy a new one than repair the old one so I replaced it with another brand.

The dishwasher failed after 4.5 years (would not drain) and again it was cheaper to replace it than fix it. The oven range handle broke off (normal use) in August 2011 and that cost me approximately $200 for the part and the service call. The refrigerator has had two service calls for the ice maker to replace the motor. The first was covered by Maytag, the second by me. This occurred when the unit was approximately three years old. In August 2011, I had another $90 repair because the ice maker drain (?) was plugged and had to be cleared fixed.

I have never been able to pay what I paid for these appliances. Prior to this, we always purchased a middle-range appliance and we never had problems like this.

I will never purchase another Maytag product again. This is so disappointing. I live in MI and I wanted to support a MI business. Unfortunately, I won't be able to help out this particular company any longer. Don't buy Maytag appliances. It is a waste of money.

I bought Maytag frost-free refrigerator last August 2006. But now, I noticed that ice builds up in the freezer. The product is only five years old but I was told by Whirlpool that they had discontinued making defrost heater. The reason why I bought Maytag was the ad on TV showing the Maytag service technician seating and doing nothing, implying that Maytag brand is a good product. Think again before buying Maytag products.

On 7/8/11, the non-freezer part of the refrigerator failed to cool to needed temperature. This fridge is model MI TXEMMWWOO, with serial no EY4705715, purchased on 7/13/10 at Home Depot.

We contacted Maytag and were told to wait until Monday. On Monday, we were told that a serviceman would be out on Thursday, the 14th. On Wednesday, the 13th, the serviceman called to inform us that he would come the next day and that he would have to collect for the call. Since the fridge was still under warranty, we demurred.

We went to Home Depot for advice. They called Maytag, and after an hour of getting the runaround, we were told that the serviceman would come on the 19th and that the call would be covered by the warranty.

On the 18th, the serviceman called with the same message as before: he would have to collect the charges for the service call. Another trip to Home Depot led to the advice to activate the extended warranty at this point.

Under the extended warranty, the serviceman came on the 21st, had to order a new part, and finally installed the new part on the 29th, three weeks after the misery began, and after spoiled foods, many bags of ice, and great inconvenience.

We have other Maytag appliances, but this purchase has been a cruel lesson in Maytag's lack of product quality, deceptive warranty practice, and indifference to consumer satisfaction.

3 years ago, we purchased all new Maytag appliances for our home. Within one year, we had issues with the top load refrigerator getting warm and the bottom load freezer getting extremely cold. After calling Maytag and getting horrible customer service (long wait on the phone, no supportive/suggestive advice, rude representative), we were given a phone number for a local Maytag repair man who charged $300 just to walk into the house.

He was literally in and then out of our house within 10 minutes. His advice was to unplug and "defrost" the refrigerator for 24 hours. Thankfully, his suggestion worked, but should have been given to us as a troubleshooter by the representative on the phone with Maytag.

We have had to unplug and defrost the refrigerator about every 3 weeks since. It has become very annoying and stressful. There is obviously a defect in the refrigerator that should be replaced by Maytag! I will never buy a Maytag product again.

About 9 yrs ago, we remodeled our house. And when it came to appliances, I was vehement we were going to go with Maytag because of their great name and reliability (We have 7 sons and needed reliable appliances). Boy, was I ever wrong?! We have gone through 2 Maytag dishwashers and countless repairs to the Maytag dryer. And our top of the line refrigerator has been a piece of junk!

Of course, shortly after the year warranty was up, the flimsy pieces of plastic holding up the shelves started breaking off. The repairman, who came to replace the cooling coil on the refrigerator, said those shelf plugs couldn't be fixed. The whole front of all drawers have come off as well. He mentioned that Maytag was going bankrupt and started compromising on fit and finish. And he said that we just happened to purchase in that time frame. Now, we have a compressor that needs to be replaced for over $500! I have, in my garage, a Gibson freezer from my grandma that is 40 yrs old, and literally the most reliable appliance we have. Never have we made any repairs to it!

I called Whirlpool (since they bought Maytag) to tell about my horrible experience with Maytag, and let them know we have to replace these appliances. I asked if there was anything they could/would do (discounts whatever) to redeem their name. I was told that they would not be able to help at all. So, I told them that I would not give Whirlpool anymore of my business and warn anyone I could, not to buy Maytag, Whirlpool or Amana. Isn't there any appliance company out there who cares about customer service, a good name and a reliable product?!

My refrigerator stopped working less than two weeks after purchase. The ice maker failed to produce ice. I feel they sold me a lemon. Yes, I do!

My Maytag fridge was purchased on 2006 and since then have had multiple service repairs. Too much freezing, not cooling at all, fan replaced. Now freezer door not sealing.

I tried a few days ago to get extension on warranty but was told it had expired so I could not renew. Why wasn't I told I needed to renew back in April before it expired? I believe they are not renewing because of the history of the appliance as it has too many repairs, it will not be cost effective for the company. We have also, in the last 10 years, purchased a washer and dryer and a large screen TV and all have the same problems. What are the chances of getting all lemon appliances? Obviously we are not shopping there any longer but many people are going to have to deal with same issues we did. All the while the company keeps making money!

The refrigerator is not keeping cold. The freezer is full of frost/ice. I had this fridge looked at twice in the past. It's about 6-7 years old.

In the past, Maytag was considered a high end product. I wonder where the manufacturing is taking place for most of the parts. Could be it was cheaper to go overseas and now we are all paying for unacceptable products.

I will never purchase Maytag. Maytag should be selling products they can stand behind! Products that are made in the USA, where our standards are higher and we expect products that work!

Maytag side-by-side refrigerator, only four years old, had to be repaired three times to the tune of over $600 because it is "out of warranty". Twice, the control board had to be replaced. Is this an ongoing issue with Maytag?

I had a brand new Maytag refrigerator freezer delivered to my home. Not three days later, the freezer compartment is frosting over on the back wall, while the refrigerator fails to keep my drinks cooler cold like I demand. I've heard of planned obsolescence, but this is ridiculous!

I purchased a Maytag side-by-side refrigerator in May 2010 to replace a 20-month-old Whirlpool fridge with a dead compressor. The now 14-month-old Maytag has a dead compressor. I have been told by the repairmen that I have come to know that the compressors used in these units are of poor quality and do not last. That must work out well for the appliance industry if consumers must replace a $1,000 + unit every year or two.

To Maytag's credit, I spoke to customer service and they agreed to cover the parts and labor for the repair even though it is two months past warranty. Maybe I can get another year out of this reliable appliance. I am told that all of the major brand appliances use the same compressor.

I purchased a new Maytag refrigerator on September 21, 2007. The refrigerator compressor went out on July 19, 2011, three years and ten months. The repairman said that the compressor developed a pin hole leak and all the freon leaked out. The repair cost appear to be around $300 when completed, hopefully. What a crappy refrigerator. It seems that this is a regular problem with all types of Maytag appliances.

Maytag is no longer a premium appliance. Stay clear from purchasing one!

I purchased a Stainless Steel Maytag Plus Bottom Freezer Model MBB2256GES in 2005 from Home Depot. After 3 years, a loud knocking noise could be heard from the freezer. Food in the fridge was freezing. I cannot keep any fruits or vegetables in the fridge because they freeze. I came home one day and all food in the fridge was spoiled and the freezer was a block of ice. I called Maytag customer service and was simply told to call and schedule a repairman to look at the fridge. The repairman came and said that the thermostat was bad and it would need to be replaced - at my expense since the warranty expired a few weeks ago. So now, every 3-4 weeks I have to take out all food from the fridge and the freezer, in order to thaw the freezer as it frosts up solid in the back and the fridge then starts blowing warm air. I thaw it; and within 1-2 days, frost is building up again. I called Maytag customer service again, and again, was told to call the repairman. The repairman came again and said it was a bad compressor this time, and would need to be replaced, again at my expense. I can only use the freezer for meats or vegetables already frozen. Ice cream only melts. So I either keep defrosting or pay another service call fee, parts fee, installation fee, all the while losing time from work because I'm sitting next to a stainless steel lemon.

I purchased a Maytag Refrig. Now I have to defrost the freezer every 2 to 3 weeks so the freezer does not freeze over and block cold air into getting into the fridge. I called maytag and they were rude. They gave me the number of a repairman, but i cant afford it. They are selling substandard products and there should be a class action lawsuit against them. I paid 1100 for the fridge and cannot afford to get it fixed. The fridge is not in warrianty. People need to be warned about their inferier products. I will share my experience with everyone i know and people need to be warned about their substandard products. I will never buy any Maytag product again.

We purchased a Maytag bottom-freezer-drawer fridge #MBL2256KES5 a little over a year ago online from HomeDepot.com for $1300 plus taxes. The top part stopped cooling 26 days past the one-year warranty date. After waiting on hold for 30 minutes, I was simply told, "There was nothing we can do." Really? This is the best they can do? Yes, it is. They did offer to schedule a repair with what must be a very, very, very busy Maytag repairman, not the "lonely" one you may have seen on their ads. I declined.

Now that I'm reading various websites, I see our scenario is actually better than average with most having all sorts of problems with their Maytag appliance during the one year warranty period. We didn't buy the extended warranty since consumers' advocate groups consistently recommend against it. Shame on us for not paying attention to these published horror stories before we bought. We will never, ever consider buying a Maytag appliance again and will discourage everyone we know from doing so. Paying $1300 for an appliance should get you at least five years down the road before you start feeding the meter.

I will never buy another Maytag. I used to be a huge fan of Maytag. In the 1970's I bought a washer and dryer. They worked for 16 years without a problem and the dishwasher for 10. Then, I moved. For all I know they still work. In 2005, I bought a Maytag French door refrigerator. Like others filing a complaint, it failed. The compressor went out. A Whirlpool compressor had to be jury-rigged to make it run. It failed again because the previous fix did not hold. The interior of the fridge is not square so the wide deli-drawer lid broke. My sister-in law and I both had problems with Maytag Neptune washing machines. Now I have an LG. Her refrigerator broke too and so did her dishwasher. These are all in the new house she and my brother bought. Though we both contacted Maytag then Whirlpool after it purchased Maytag, no one ever responded.

We bought a Maytag because we thought it was the best. However, the 1 yr warranty ran out on April 28, 2011 and the refrigerator stopped getting cold on May 12. Just about 2 weeks later. The repair man said the control board was bad. They had to order one. Five days later the new control board was installed and lo and behold, it too was bad. Now a day later, another one was installed and is working. I've spoken with 2 other people who had the same problem with their refrigerator. what is going on? All our food was transferred to the refrigerator in the basement- a 59 year old Hotpoint that has never had a service call on it!

Does Maytag build in obsolescence? To say the least I am very disappointed.

We purchased a Maytag refrigerator with a bottom freezer. It is not a year old and we have had a repairman here to work on the ice maker at least eight or more times. A repairman is due any time to work on it again. We purchased this appliance due to the ads for Maytag and their dependability. It was evidently false advertising on Maytag's part and I now worry about what is going to go wrong when our warranty is up. I want to know just what Maytag is going to do if anything to rectify this problem and stand behind their product.

I bought all Maytag appliances in Spring of 2009. The motherboard of the refrigerator needed to be replaced after two years at a cost of $300. The dishwasher had a recalled part which was a fire hazard. I am waiting for the stove to need something now! I chose Maytag because of their ad that a repairman does not have any work! What a crock! I won't buy Maytag again but will just stick to Sears Kenmore!

In March 2006 we replaced all our kitchen appliances with Maytag appliances. Within a couple of years the microwave light stopped working. The dishwasher had to have the recall work done on it. The refrigerator stopped working in August 2010 and we had both board assemblies replaced to the tune of $680. A few months later the ice maker stopped working. Today, May 2011, the refrigerator again stopped working and the motor had to be replaced for $346. He said it would be an additional $250 to fix the ice maker. My neighbor has had the same experiences. He contacted Maytag and was unable to get any remediation. I will never buy another Maytag appliance and will tell anyone who will listen to avoid Maytag like the plague.

I purchased a Maytag Model no. MFI2568AES Serial no. 10610921JN on Aug 14, 2006 for $2,358. We had problem with the ice maker that could not be fixed, you just had to play with the ice maker to work all the time. If you placed any food on the top shelf by the ice maker it would freeze. On Jan 8, 2011, the freezer stopped working, we lost everything in the freezer. The the top started getting warm. We called service and had them come but they could not get to our house until Jan 10. We got a cooler out and cleaned out our refrigerator and took everything to the dump, three large leaf bags of food.

They arrived on Monday to tell me that the freon line was run through the drip pan. This caused it to corrode, that caused a pinhole that contaminated the system. We were told that the refrigerator was no good and could not be fixed and needed to be replaced. Well, I called Maytag that is now owned by Whirlpool. They said if I paid $1300, they would cover $1000 and replace it. They said it had to be shipped from the warehouse to NC and could take as much as 14 days to receive the new fridge.

It is now about 12 business days and I'm still living out of a cooler with 3 children in the house. I went online to see what type of deal they were giving me and found out I could get the same model they are sending me for $1700.00. I figured that they are not losing a penny by giving me this unit. If you look up this model online, there are massive amount of complaints about this unit. I do not know where to turn. This has been a nightmare for my wife and me.

My Maytag bottom freezer (model # PBF1951 HEW) compressor stopped working. I called a local service that deals with Maytag appliances to look at it; they stated the compressor was out and that I should call customer service, which I did. I told customer service the problem and they said they would set up an appointment with another service to come diagnose the problem since that service provider was the one they deal with. Customer service set the appointment and the next service man came and checked the fridge.

They found the same as the first service man the compressor was out. This service man charged me $29.50 for his service and stated I should call customer service back and talk to them since the fridge should be under warranty. I could not find the receipt but did know where and approximately when it was purchased about 6 years ago. Customer service told me the fridge only had a 5-year warranty. So too bad, so sadwe will do nothing, including not paying for the service call they arranged.

I called customer service back today to speak with a supervisor about the misinformation they had given me. The lady I got on the Maytag 800 number wanted my name, but when I asked her name she said she would not give it to me. Hmmm. I had to give her mine but she didn't want me to know hers? Not a good start to the conversation. Bottom line, I have a fridge that is worth nothing after about 6 years. As I was reading thru the other letters from Maytag fridge owners, I see there is at least 2 other fridges just like mine that have compressor problems. Never again will I buy anything Maytag. Nor will my family nor will any of my friends.

I purchased a Maytag Refrigerator in August, 2006. (Model #MBF2254HEQ). In October, 2006, I had to replace the fan. The refrigerator made a lot of noise and I assumed it was normal since the repairman did not say anything. In December, 2010, the compressor went out, less than four years old. Despite reading over 100 complaints on Consumer Affairs website, Maytag said they had no record of problems and there was not anything they could do. Four years old! They are garbage products and a garbage company.

My 4 yr old $2500.00 refrigerator stopped working 4 days ago. The repairman said it needed a new compressor. I have also replaced the ice unit after it malfunctioned. Thank God I bought the extended warranty but it expires soon. After that I am told if it breaks again, the repairs will be out of pocket for me. Judging by similar complaints on the web, I am almost assured it will break again. I believe Maytag should offer a expanded extended warranty on these pieces of junk. Do I have any recourse at all?

I purchased a Maytag French Door Refrigerator Model MFD2561HEW from Home Depot a little over 4 years ago. About 5 months ago it started making a humming noise off and on, then the temperature started rising and everything was thawing out. Thinking it was the compressor, I called Maytag and had a technician look at it.

Two other technicians looked at it as well and ruled out the compressor. A relay switch was replaced thinking that might be the problem but it continued to malfunction. It would work again for a while but we never knew when it would go out again. Sometimes it would last a month and sometimes it would last a day. No one could find the source of the problem.

Finally, we were advised that it might be a fire hazard so we are leaving it unplugged. I was told it might be a fan or a sensor or yet something else, but I don't have the money to pour into it and the warranty doesn't cover anything after a year except the compressor.

A 3-year-old Maytag refrigerator's compressor and seal system went out. I was told by the customer service that there was a 2 to 5 year warranty on the repair. The repairman arrived and said that there was only a 1-year warranty for the $700 repair and that Maytag would not cover it. This is the second product from Maytag in which I've experienced issues with their appliances and for which they refuse to repair or cover the expenses of the repair. Refrigerators should last longer than 3 years without having problems. I will never purchase another Maytag product again. Their products are crap and they do not warranty them.

Refrigerator compressor went out, three months past, 5-year warranty. They're offering nothing. $2,200 refrigerator!

I purchased a Maytag fridge with freezer on the bottom from Lowe's (Model: MPBF2255HES) in June 2005. The compressor went out and had it replaced in April 2010. It's now October and it sounds like the compressor is going out again! We are currently waiting for the repairman. I won't buy Maytag again and I don't care who they've merged with. This is ridiculous. Our harvest gold 70's fridge in the garage still works. I'm repainting it and moving it back inside.

Maytag refrigerator 5 years old kept breaking down. Maytag washer, 1st one, 5yrs old, died out, dishwasher. Maytag burned up, they would not do anything about. I said, I would never buy Maytag again but I bought a bravos top load washer.Now, after three years, there is something wrong with this. I am absolutely fed up with Maytag. They have to have the worst products on the market. This will be the last Maytag I ever buy. My relatives and friends I promise will never buy anything with the name Maytag on it again.

My Maytag side-by-side refrigerator lost its light; I figured the bulb was out but about 90 minutes later, my daughter called me at work, frantic that she smelled burning. I told her to unplug it and I would be home. I left work and went home. As soon as I walked in the house, the smell of burning plastic was evident. I pulled the fridge out a bit and saw flames coming out of the back. I grabbed a fire extinguisher and put out the fire. Thank goodness my house didn't burn down!

I called Maytag and the woman said, "Oh, didn't you know about the recall on that unit?" No, I did not know about the recall! She then asked when I could be available for the repairman to come fix it. I had to wait 3 days for a repairman; I had to take off another day from work. I also had to run out and buy a little dorm fridge to have some milk and stuff for my children. I had to throw away about $150 worth of food that was in the fridge, which I itemized and sent to Maytag with a copy of the receipt for the mini-fridge as per C.S.

So the repairman shows up and says the fire was so bad it melted the compressor, also! Now he had to order a compressor and have someone else come fix it, I asked how long and he said 3-5 days! So, I was without my fridge for over a week.

Today, 10-13-2010, a Maytag rep called me and said that they will send me $100 and that she will not cover the cost of the mini-fridge or the food that was thrown out. Also, they would not do anything for the 3 days I missed from work or the trouble because of the fire! I told her that was unacceptable and she said that was all they would do. I then asked her for the name of her supervisor, which she refused to give me. She refused to give me her last name. All I got was Christine, and she said that if I wanted to sue, my lawyer could look up the information.

I purchased counter-depth fridge for $3,400 and within the first month and half, the compressor went out. Now the side door loses it's seal and the door opens ajar by itself resulting in frost developing. The company has done nothing other than to continue to offer to repair, but will not stand behind product by taking it back and replacing with another model

I purchased Maytag Refrigerator (freezer on bottom) Model #MBF2556HEW July 17, 2004. It last a little over 5 years. On October 9, 2009, the freezer started frosting up and then the refrigerator failed. After paying a repairman $150 to tell us the Electric control circuit board was bad, we paid $100.00 and installed it ourselves. Now, Oct. 11, 2010, the freezer quit and now the refrigerator and so all our food is spoiled once again. I understand from reading other complaints about Maytag it is fruitless to seek remedy and Maytag knows their products are junk and won't do anything about it. Just wondering what brand to buy next. Our parents had refrigerators that were still running from the 1930's! Even the ones where you put in your own block of ice still run!

I have a kitchen full of Maytag appliances that do not work. My refrigerator has not worked since June 23, 2010! The stove, oven, microwave and dishwasher all are in need of hundreds of dollars of repairs and parts.

We purchased a Maytag Armoire s/s refrigerator/freezer in summer, 2006. I assume it was made in 2005. We took it to our home in Baja, Mexico (just south of San Diego). The refrigerator failed this summer, while we were away on a long trip. The freezer still worked. Then the freezer failed in early Sept. (also while we were away). The local guys wanted $250 for a new electronic board. No thanks.

I got one online for just over $100, and have plugged it in, but it requires that a code be programmed into the front panel. There is no place on this refrigerator with any model number on it. So, I have no idea how to program it. Anyone have any ideas? I sure would like to have a functioning refrigerator again! I lost about $300 in spoiled frozen food. After reading all these comments, I sure hope replacing the board does the trick but I need that model number!

I told them I purchased all Maytag for myself as well as many homes built or remodeled. I explained in my second home that I have all Maytag. Refrigerator's compressor let go after 5 years and 4 months and about 250 days of use. All tags, ties inside and stickers are still on like new. They told me what do you expect after 5 years? Things happen and products do not last forever.

It's unrealistic to think a manufacturer can provide assistance after 5 years. A refrigerator should last a lot longer than 5 years, especially one with so little use and can be documented. $800.00 for compressor to be fixed. I bought new refrigerator instead of wasting $800.00 on inferior product. I bought a high end washer dryer from Maytag as well valve problems on little used washer 3 times and water everywhere each time. Again, nothing they can do. $229.00 each time.

Tonight, our Maytag refrigerator was caught on fire. It is a side-by-side bought in 2002 with model number ****. We shut off the power, unplugged the refrigerator and found the fire started near the compressor. I just researched Maytag's website and found out that it is part of a recall. I have set up an appointment for a repairman via the website. We'll see what happens next.

I purchased a new Maytag refrigerator 2006, the compressor failed after 3 days, the door was warped and the fresh food would freeze. I called the company and they came out 3 or 4 times, once drilling holes, replacing a gasket, telling me to put the fresh vegetable in plastic containers, move things to the front etc. when this didn't fix the problems they said I had to have service so many times in a month to have the refrigerator replace. I had already missed 4 days of work waiting for them to come and repair the piece of junk and now 3 years later it is still freezing tomato juice, celery cheese eggs etc. And yes I have adjusted how cold it is and nothing works it is just a poor refrigerator the serial number is MTB2195AEB top freeze. I think Maytag should have replaced it. I will never buy another Maytag anything.

We purchased a Maytag refrigerator, Model MFD2561HES five years ago when we remodeled the kitchen. This refrigerator in a word is crappy. It has never cooled right and the water dispenser and ice maker stopped working after only a couple of years. Now, after almost five years, it has stopped working completely and needs a new compressor. I have read dozens of similar complaints and think that Maytag should be forced to refund the cost of this very expensive refrigerator or at least replace it with one that works.

I have lost over a thousand dollars in spoiled food and the inconvenience of not having a refrigerator for weeks at a time.

Here is another Maytag fridge story. It's only 2 years old and the plastic pieces that drawers slide on as well as hold shelves have all broken numerous times. There are only 2 of us and it isn't overloaded! Now everything's frozen in the fridge. Thank goodness, we bought the extended warranty, but still. what a headache! Sometimes parts aren't available for weeks. Sometimes the repairman can't get out for weeks. He has told us this product is his "job security".

I bought a whole household of Maytag appliances. Model MSD 2655HES refrigerator's compressor failed after only 6 years, 1 year after warranty expired. The best Maytag would do was sell me parts for 1/2 price. The cost for new compressor installed is $600. I researched on web and found they sold inferior compressor. They knew was it failing yet failed to replace them to keep customers happy. The refrigerator should last at least 15 years.

I bought a Maytag refrigerator with a bottom freezer less than three years ago. It has been a nightmare! Last summer, the refrigerator is quite cooling. However, the freezer continued to overwork, freezing everything like a brick. We paid nearly three hundred dollars to get it fixed because the repairman said it needed a new motherboard. This summer 2010, the refrigerator is quite cooling again and the freezer froze everything like a brick. This time I called the Maytag Company and the person I spoke with said the refrigerator was frozen up and the solution was simple - unplug the appliance and let it completely unthaw, plug it in again and it should work fine. She said the motherboard was fine since the freezer was still working and I probably didn't need a new one last summer since the freezer was still working then.

So I just spent $300.00 for nothing. I did as I was told and unplugged the appliance. The fridge began working once again. However, three weeks later, the same old thing happened again. I came home to find the refrigerator temperature nearly 70 degrees. I am so sick of the unreliability of this Maytag refrigerator! The food waste alone in three breakdowns was very expensive. My suggestion is see a Maytag refrigerator that runs the other direction. The economic impact was significant, $300.00 last summer for the repair plus the cost of all the food lost. Twice this summer, I have had to throw out food because of the unreliability of this refrigerator.

This is for a Maytag, french door refrigerator/freezer. In Sept 2009 the refrigerator stopped working; I called for repair. In November 2009 the refrigerator stopped working, it took 3 1/2 weeks to repair (replaced computer panel). In July 2010 the refrigerator stopped and I called for repair. In Sept 2010, the refrigerator stopped working, I called for repair; it took 6 days for someone to come and I was told that it needs the panel to replaced. The part has to be ordered, and the repairman could not tell me when the part is available and will be installed.

Anyone reviewing this, would you like to have a fridge like mine? We cannot go on vacation as this unit keeps breaking down. We've lost hundreds of dollars worth of food. So far we had 1 repair man in Sept, 3 repairmen in November, 1 repairman in July and one repair man in Sept 2010. I would like to be contacted by someone with authority to discuss my losses. Are you willing to reimburse me so that I can buy a new unit that works? Please reply.

I've had nothing but trouble with all of the Maytag products I've purchased over the years. I have a JenAir fridge that has been constantly in need of repair over the last 10 years. I had a front load washer (Neptune) that was recalled and was repaired so many times, I lost count. I finally gave in last year and replaced it with a top load model and that is now broken just 14 months after buying it. There is no Maytag quality any longer and their products are totally unreliable.

I called to see if I'd get any satisfaction from their customer service team and all I received was some lady who seemed to be too busy chewing her food than worrying about taking care of a long standing customer. Rest assured, I will share my disappoint with as many people as possible. Maytag just lost a very good customer and I'm posting this so that others avoid making the same mistakes I did. Don't-don't-don't buy Maytag unless you love spending money on costly repairs!

I wish I kept track of all the money I've spent repairing Maytag products. Their products should be banned until they get their act together. Consumers are suffering because we allow companies like that to produce inferior products.

I moved into my new home in 2003 and bought a Maytag Refrigerator. It broke down 2 days before Thanksgiving. Sears warranty tech repaired it. Since then, it has broken down every year and I have had to maintain the expensive extended Sears warranty; because I am always worried it is going to break down again. It stopped cooling again last week. I called Sears again. They gave me an appointment in 3 weeks! How am I going to manage with kids in the house? I am never going to buy any Maytag product again.

The compressor failed after only 6 years. The warranty is for 5 years so the company wouldn't do anything about it. I think as consumers we have the right to assume that a major appliance should last at least 15 years with good care. Refrigerators used to last 20- 25 years. We will not buy a Maytag appliance of any kind again.

Our fridge quit cooling. We had it looked at and the repairman claimed that it was a switch so we repaired it to find out couple months later that it quit working again. This time its the compressor which our repairman assured us that it was not worth fixing. I have only had this fridge for four years.

It was nothing but problems. We had to throw all the food away since the ice cream was melted all over our wood floor.

In 2002, I bought my first home and remodeled the kitchen. I bought all Maytag appliances as my mother had always had them in her home. The over the stove microwave lasted 3 years. The dishwasher, 4yearrs, and now my fridge is dying. The freezer works but the fridge does not. Each time the repairman has stated that the appliance was not worth fixing and that I should replace them. He said to stick with Whirlpool and he's been in business 25yearrs so I have taken his advice. Supposedly Whirlpool bought out Maytag, maybe the products will improve?

I purchased a Maytag refrigerator in July 2003, model #MSD2756GEW. In 2008, the refrigerator side quit cooling and so did the freezer. We called the store where it was purchased and they sent their repairman. He said that I left the door open. Sorry, I am home all day, I think I would know if it was open. So he asked if I had a hair dryer. Which I did, and he used it to blow on a line in the freezer. This did not work. He told me to unplug the refrigerator for 2 hours and that should thaw the lines. He then charges me $99.70 for in-home diagnostics and labor. For what?

Since this time, it has happened no less than 30 times. I keep a thermometer in the refrigerator and check it every time. Good thing I have a spare refrigerator and a chest freezer to transfer all the food to. I am sick and tired of doing this. Sometimes it happens more than once in a week. What is wrong with my Maytag? I can't afford for someone to come here and tell me to unplug my refrigerator and that will solve the problem.

I have called Maytag about the recall. I have gone on the internet about the recall. I can't get anywhere. Either no one answers the call or the internet keeps telling me to enter the model number over and over again. Is there a human being that can help me with this? I am tired of carrying food back and forth to different places to keep it fresh. We have had to throw away a lot of food that has been in too warm of temps to keep it fresh. Having to haul bags and coolers of food to the garage all the time. I can never trust that the refrigerator is going to keep things cold while we are gone for a weekend. It is a pain to go through this time after time. Help me, please!

It's sad to say but my complaint/story is no different than those I've read on this site, regarding my Maytag refrigerators. I thought I was alone, but reading all the complaints, I quickly learned that I'm not. I want you to be aware of my issue as well, and hopefully Maytag will take responsibility/ownership for their inadequate product.

I moved in my newly built home with all Maytag appliances on September 2004. I experienced a minor problem with the ice maker, November of the same year, but the issue was fixed within a week while under warranty . However, April 2010, my side by side refrigerator (model MZD665HEB) stopped working/cooling. It was repaired with an overload relay part. Well, four months later, the refrigerator stopped working again. I called customer service again, but as with the first 2010 incident, they only offered me the names/phone numbers of repair services in my surrounding area.

Of course this is another expense to me for a refrigerator that I've had for only 6 years. I'm praying Maytag will do the right thing, as other companies are doing by recalling/replacing their substandard products. Maytag, what happened to your Vision? I grew up with quality built Maytag products and services. I cannot afford to continue putting money on repairs, and must decided on my next step if Maytag does not take ownership.

I'm a diabetic, and unable to refrigerate my insulin, which has been the most severe medical issue. I've lost frozen foods, and several refrigerated required foods to the tune of $250-$300.

I bought a new Maytag side by side model number psd262lhew less than four years ago. The compressor is out and the repairman says that it is not worth fixing. Maytag told me that I should have bought the extended warranty. If their product is not trustworthy, why should anyone buy it?

The average life of a fridge is fifteen years and I get less than four? I have always bought Maytag but never again. Their service is pitiful and the attitude despicable. The girl actually told me that they try to improve products every year. I had a 30-year-old washer and dryer that never gave me problems, maybe they should go back to the quality they used to have instead of trying to reinvent junk.

I'm off to buy a new fridge and it sure won't be a Maytag. I'm going to recommend to my friends not to buy Maytag because they certainly don't stand behind their products or customers.

I have a two year old stainless French door refrigerator. The rear control panel stopped working, which caused the ice and water dispenser to not work. I called the customer service line to get answers, but was told all they could do was log my complaint into the system. Two of the four Maytag appliances I've bought have needed repairs within the first year. This was a major repair. And all Maytag can say is, "We apologize." I will never buy another Maytag product and I will not recommend any Maytag products to anyone. The costs associated were: $80 service fee and then $425 for the control panel.

Model Number MFI2568AES, this refrigerator failed on the evening of Saturday, August 21, 2010. Investigation of the symptoms onlined revealed a common manufacturing defect of this model which involves the replacement of the HV Control Board (part no. 12920710). I called A&E Factory Service immediately and the earliest appointment they could give me was August 28 (seven days later). No one living in the state of NJ in August can live without a working refrigerator for seven days, so I contacted A-1 Appliance Repair (**) and they were able to locate the correct part and come to my home to install it on Monday, 8-23-2010, at 10 am.

While I was waiting for the repairman to show, I called Maytag customer service and was told I could have the repair made under policy no. ** by an authorized repair company. I am a caregiver to my 81-year-old mother and I work from home. Asking me to wait a week for factory service on such an essential appliance is unsatisfactory and I would appreciate it if they would consider reimbursing me for the repair. It cost me $315.65 for parts and labor. I sent this information to Maytag via their online contact form after I was told over the phone that direct reimbursement of the consumer is not their policy. I am relieved that the repair was done quickly and properly, but making me pay for it because I was unable to wait a week is rather harsh.

In August 2005, we purchased from Home Depot a Maytag side by side model MSD2651HEW refrigerator. Then 19 months later in March 2007, the refrigerator side wasn't cooling. We called service repair and the repairman diagnosed the problem as compressor not starting so that was replaced. Parts and labor were covered under warranty but I had to pay $70 service call plus lost all food in fridge/freezer and a day's pay waiting for service.Here we are 3 years 5 months later, August 2010 the same thing all over again!

The Limited Warranty for major refrigeration components expires August 12, 2010. There has been recalls for defective compressors but they claim my model isn't affected therefore it didn't make the list. Our food is spoiled, the service company had to order compressor from Connecticut. They only had 2 left! That tells you something. It's a Thursday, we have to wait till Tuesday. It will cost me $80+ service call, another lost wage day and tons of aggravation.

With all that said, a refrigerator basically 5 yrs old that had 2 compressors replaced in that span. Would it be considered for a recall? At that pace, I'll need to purchase a new fridge in 3 years with no warranty and costs to exceed $500 if compressor craps out again. But I'll be damn sure no Maytag product ever enters the home again!

In June of 2005, I purchased what I thought was my dream French Door stainless steel Maytag refrigerator. In approximately one year, the icemaker started making hollow cubes and the water spout inside quit working. The repairman said the water flow was too slow so he thawed the tube and left. It seemed to work well for the next 3 3/4 years until June 2010. It was the same deal, hollow cubes, then no ice. Again, it was the slow flow and my not changing the filter. Warranty expired in July 2010 and on Aug 3, it poured water all night into my basement from the tube, all the frozen stuff thawed and they say the compressor is bad? Maytag is no help and Sears wants $775 for repairs! It sounds like I shouldn't bother and just go get a new one but not a Maytag!

After four weeks, I am still waiting for the Maytag repair man. This is a joke. I was told A&E (Sears) would be here this morning between 8-12 and have just been called to hear that it will be after 12. I have been with out a fridge for four weeks and all I got from A&E (Sears) was a stone wall. Maytag is bad and A & E (Sears ) repair service is worse. This is a four-year old fridge and this is the second time that this has happened in the past year. Service is free but that does not provide for the loss of food and the meals.

I have had to eat out. I also purchased one of their dishwashers that has now been recalled because of fire. Never, never will I ever buy a Maytag or Whirlpool product. Stay away from them unless you like to have unwanted stress and expense in your life. Loss of all food in freezer and fridge happened while on vacation in July. You can imagine the mold and stench I came home to. Hours spent cleaning out this mess, expense of the loss of the food. After four weeks, still no repair man, having to eat meals out because I don't have a place to keep things cold plus total lack of care from A&E (Sears). Nobody would assume any kind of responsibility, just blamed the next guy down the line.

I bought a Maytag refrigerator in March 2006. A few months later the food started freezing. I called for repair every few months while under warranty and each time a new person came and replaced the same part. So much food was wasted and has been wasted since. Each time someone came to repair, I had to stay home and miss work. On the last day of the warranty, the technician came and changed the control board. The problem was still not fixed so I called Maytag and they flatly said that my warranty had expired so they couldn't do anything. Four years later, I still have the same problem and have to keep the temp at 43 degrees so food doesn't freeze. Please let everyone know not to buy Maytag appliances! I won't.

We bought a Maytag refrigerator from Home Depot in July of 2008 for about $1,100. This model has the freezer on the bottom and a single door on top for the refrigerator. One year and four months after purchase, we noticed that the refrigerator section was not cooling and our food had spoiled. We called the Maytag consumer service number and were told that our unit was beyond its warranty, but they would pay for parts and we should call A&E repair.

The repairman found that the freezer unit had built up frost and ice in the back of the compartment, blocking the vents which feed cold air to the refrigerator. They replaced the thermostat and charged me $175 for labor. Six months later, the problem re-occurred and we scraped the ice from the back of the freezer which temporarily fixed the problem.

Now, it has happened again. The folks on the Maytag customer service line offered to cover the part again, but we have to pay for the repair work again. After reading many similar problems, we feel strongly that Maytag should repair this unit free of charge. They took our money and as far as we're concerned, they did not deliver a quality product.

This is about the Maytag- model Maytag Performa # psd267Lhes Serial # 1031344ec five year, 7 month old refrigerator, which is completely dead and is certified non-repairable by a Maytag repairman. The bottom drawer of refrigerator froze constantly ruining produce.

Earlier, in April 2008 the refrigerator stopped working. I called Maytag and they set me up with a company to come and fix my lemon of a refrigerator. I had to pay for the service call, but they were more than happy to pay for the major part (compressor) that needed to be replaced. At the time I voiced my concern with Maytag that such a new appliance would need so much work and my concern about other stories I had read about the exact same model failing. I requested them to buy back my refrigerator due to my concerns of a complete failure of the refrigerator to run after it was out of warranty. I was told that was not their policy to do so.

Yesterday, I had the repairman out for the third time in three weeks since the compressor failed due to leaking hoses causing oil and water to get into the compressor. Yesterday I received the bad news it was completely unrepairable. Today I received a phone call from Whirlpool telling me they were not able to buy back my refrigerator or replace it as it is 7 months out of it warranty. They also made me feel as if I was talking about a really old refrigerator. We have to purchase a brand new refrigerator after barely 5 years of use, plus cost of failed repair visits, not to mention all of the ruined food and being in a "fridgeless" state.

I purchased this refrigerator, Model MFF2258VEW, French Door, 22 cu ft, about 3 years ago. Right off the bat, the problem started. The refrigerator freezes everything! Eggs, lettuce any food item, except liquids. I called and Maytag sent a tech out to look at the thing and could find nothing wrong, but after much complaining about the design flaw, the refrigerator was replaced. The same thing happens with the new one. The recommended temperature setting for the refrigerator is 38, I have mine set at 40, sometimes 42, but it still freezes items. You can not place frozen meat in the fridge and expect it to thaw. It stays frozen! !

I will never again buy a Maytag product! They were once a good company but not any longer. I understand that they have been bought out by Fridgidaire. Maybe that will improve the quality of the product and correct the design flaws. As a result of this design flaw, the amount of food that we had had to throw out is astronomical. In these hard economic times, who can afford a product like this?

My Maytag refrigerator which was purchased last April 2008 works fine. However, I had a new hardwood floor installed in July 2010. The workers moved the refrigerator which is on wheels and used heavy cardboard underneath to roll on the new floor and back into place. The plastic wheels cut into the floor leaving perforated-like scratch marks. The wheels should be a smooth unit. I am addressing this issue with Maytag. My new floor needs to be refinished, and I cannot wheel my Maytag refrigerator back and forth for any reason, without further damage to my floor. I cannot keep this refrigerator on this floor.

We bought Maytag refrigerator model #MSD2651HEQ five years ago and the compressor went out on it at the cost of $600 to repair. After we bought it Consumer Reports reported Maytag refrigerators had the highest repair rate of all. Never again will I buy a Maytag anything. We lost hundreds of dollars of food from our refrigerator and freezer; meat, milk, vegetables, etc.

I have an approximately 5-year old Maytag French door refrigerator (model # mfd2560). The compressor froze about a month ago and the tech installed a booster, which seemed to correct any issue with keeping it running. Yesterday, the machine started tripping the circuit breaker in the house. The motor appears to be shot and I will be forced to buy another unit this weekend (not Maytag). Of course, all inspections and repairs to date were outside of warranty period. Went with the name brandnever again!

Refrigerator frosts up over and over and has to be defrosted with a heat gun or hair dryer to melt the ice accumulation to get it working again. It is less than 4 years old.

Yesterday, the cooling unit went out again and we are still waiting for A&E to respond and repair. My wife got food poisoning the first time the fridge heated up. We have lost hundreds of dollars in food during each cooling unit outage. We can no longer tolerate the unreliability of this refrigerator and need to replace it.

Purchased MAYTAG MBF2556KEQ freezer on the bottom refrigerator from Home Depot 4+ years ago. The left-hand side of the freezer handle is slowly pulling away from the surface of the door. The design of the door/handle attachment reveals no means to tighten the exposed screw.

MAYTAG declines to help but will refer me to a local list of certified repair shops.

I do not feel I should have to pay $75+ to a repairman for

We bought our Maytag refrigerator Model#mfd2560hes in 2005 for 1600 dollars. A few years after, we started hearing noise coming from the unit. In Nov. of 2009, the freezer filled with frost and we defrosted the unit for a full day. It worked for a month but at the end of Dec., it started building up frost again. In January, we called for service and the motherboard was replaced. It cost us 279 dollars. Last Friday, 6/25, the top refrigerator stopped working completely. The light is on but is not cooling at all.

We are deciding if we should pay for costly service again only to get it repaired again in a few months. We bought a Maytag ref. because of it's reputation of dependability and durability but after this experience, we will never buyany maytag or any of their companies' products again. I do hope there is a class action lawsuit so that other people will not experience these problems. An appliance is a major purchase and most people, save for years before being able to replace them. It is frustrating that manufacturers such as Maytag refuse to back their products after they make the sale and they reach their sales golas.

Faulty Maytag refrigerator. It is less than a year old. Not only is it a lemon, we have now waited two weeks, and still counting, for repair. According to service people, Maytag knows this problem is recurring, but still will not make part available for repair. Ruined food and therefore expense and additional expense and severe inconvenience of living with coolers in the kitchen and addition expense of buying ice to maintain daily food needs.

I purchased a Maytag side by side refrigerator in March 2009. In May 2010 the ice maker stopped working and had to be replaced. Of course, 6 weeks out of warrenty. Maytag agreed to pay for replacement parts. It has now been replaced at a service cost of over $160.00 to me. Imagine, a brand new, $1200.00 refrigerator whose ice maker dies after a little over 12 months. Of course, when I called Maytag (who isn't even Maytag anymore)they said they couldn't/wouldn't pay any part of that exhorbitant repair bill. Reading some of the other consumer stories about Maytag refrigerators gives me chills (pardon the pun). Stay away from Maytag refrigerators!

My wife and I bought a Maytag refrigerator in 2004. Every year since we bought it, we've been having repair people come out time after time. We've had the refrigerator serviced 5 separate times to date. We've never even filed for reimbursement for each time we've lost the food in the refrigerator. That's because they have a monetary cap that doesn't even come close to the money we've lost every time it's happened. One time it happened days before Easter Sunday and we lost more than 400 dollars of food that we bought on that one occasion the Easter dinner we thought we were going to be cooking for friends and family.

Needless to say, we had to change plans and go to a restaurant for that Easter dinner. Over the the five different times we've had to have the refrigerator serviced, we've paid close to or more than the cost of the refrigerator with all the food we've lost every time that refrigerator's broke down on us. Knowing we had a lemon on our hands we even had to buy an extended service warranty which was close to 200 dollars. I even posted on Youtube the problems we've had with the Maytag refrigerator and a Maytag representative wrote me and sent me a message for me to call her. Every time I called her, I'd leave her my phone number and a brief message about the problem, (which she was obviously already aware due to the Youtube blog) but never got back to me. My wife being in sales told me that's what they do these days because they can supposedly count that towards their quota of calls they are supposed to make for their job. I just put another another video blog on Youtube about how we are still having trouble getting any satisfaction regarding Maytag's reluctance to realize that we've got a lemon and provide us with a replacement for the one that's cost us so much money between loss of food as well as time off from work due to someone needing to be here when the repair person came to "fix" the problem, which has never happened so far to date.

We are not asking for a better or a newer model. Just the same refrigerator but one that doesn't keep breaking down on us. I will be posting another blog on Youtube because it's becoming obvious that Appliance Smart, Warrantech and Maytag do not care about working with their customers in good faith, unlike us when buying the refrigerator. If we'd known that all entities evolved mentioned didn't also practice in good faith, we never would have bought a refrigerator from Maytag but another refrigerator manufacturer. I hope that we will finally be met with someone who believes in dealing with clients in good faith instead of "take the money and run" or "promise them anything but when it's obvious that we've sold them a defective product, screw them." I certainly hope that is not the case. We'd thought we were dealing with an honorable company when buy a product that we thought was constructed by a superior company. I certainly hope that this is just an unfortunate but honest mistake on Maytag's part and not a practice. We would hate to have to take further action such as contacting the Better Business Bureau as well as The Attorney Generals Office regarding this matter. We've been more than patient regarding this matter but or now our patience. Please contact myself so we can avoid any further inconvenience on our part as well as yours.

I got a brand new refrigerator MFF2258VE from Sears outlet store delivered on 6/15/10 and was absolutely happy with it for abut 5 days until it stopped cooling my groceries. It is french door with pull out freezer on the bottom. I paid over $1600.00 for it. Called Sears technician for repairs since I have a warranty. We will see how it gonna go. I allways thought that new refrigerator is suppose to work more than 5 days....sad...

We have had freezing problems with the drain from the frost free line that causes the water to fill up the bottom of the freezer and run out onto the kitchen floor. This has to have the baskets pulled out and use a hair dryer to heat the back of the freezer to melt and open the line. We have to do this every few weeks. What a mess for an expensive appliance, my husband wants to paint it lemon and drive around with it on a trailer!!!

Finally he did some kind of rigging where he drilled a hole somewhere to keep it from freezing up. I think the warrantee was up in Jan this year. Now it has frozen up again. I read online where one person said they have to remove everything from their refrigerator and use a hairdryer to defrost the freeze-up about every three months. We can't do that. What can we do? Is there a recall? We paid almost $2,000 for this piece of junk. We are retired and on a fixed income. We thought this would be the last refrigerator we would have to buy. Now we are using our old one in the garage. We lost a whole freezer full of food again. Thank you.

And, yes, our compressor also went out in 2009 (5 yrs. old). I had the service plan, so it did not cost us anything at all. The plan is very reasonable. Except for a little rust on the freezer drawers, it is a great refrigerator that smells like lettuce!

If you have any ideas as to why, please let me know, and how to fix it. I have not yet called for service--trying to renew the service plan, which I let drop last year. The plan also has worked for the Maytag dishwasher we have. It was repaired (new motor) for nothing as part of the service plan. What could make this refrig smell like lettuce for a month?

I bought a Maytag side-by-side refrigerator - Model MSD22651 in 2005 amd have had problems beginning in 2007 with the freezer temp rising to 40 degrees for 10 hrs then back down to zero. It repeats this process over and over until finally the freezer no longer keeps the food frozen. I paid over $1400.00 for this refrigerator and have had nothing but problems. We now know it's the compressor that has gone out and we are looking at around $700 for parts and labor. Although mine seems to exhibit the same behavior of other models listed in the massive recall, The serial number is not on the recall list.

I bought the refrigerator in 2003. By 2004, I had annual take a part time to unclog the drain for the defrost. The first time it cost $220 just to have the repairman do this and thankfully, he showed me how to fix it. So at least once a year, it was take a part time. In 2009, it keep freezing up (every 2 weeks), so I called again. The automatic switch to defrost was broken, according to the repairman. He replace it. $250. 90 day guarantee. In April it froze up again. I manually took it apart and defrosted it, and called repair man. 2 weeks last, it froze up again. Repair came and said the Maytag switch, which he just replaced is broken. He can replace for $150. The 90 day warranty is up. I had always liked Maytag, but no more. I expect to need to replace it very soon. Don't trust a Maytag. Thankfully, only the $440 of repair and yearly manually defrosting of the drain. We watch it carefully, so when food starts to soften in the freezer we jump on it.

I purchased a Maytag Model MSD24 refrigerator on 09/02/2001. On April 13, 2010, we needed to call repair service due to the freezer stopped working. We were away that three days and when we returned, all the food in the freezer was defrosted in freezer section and refrigerator section was full of water. We paid Folsom Lake Appliance, Inc. $60.00 service call and was told this was due to a defective part. We were informed that the refrigerator had a recall for a faulty part that is connected to the compressor.

On April 17th, 2010, we received a letter, after the fact, that there was a refrigerator recall. I can mail the letter with the repair bill attached if necessary. I would like to be reimbursed for the service call and the food loss due to I didn't receive a notice until after the repair so I was unaware of this being a defective part. Damages included all the food in freezer was thawed out and unable to be used. Food in the refrigerator part was wet and unusable. Our total loss including the repair fee which according to the letter should have not been charged; reimbursement of $360.00 should be returned to me for the losses and charge.

I bought a Maytag side-by-side refrigerator in 2002. Not long after, the circuit board burned up. This was after the warranty was done. I was told a new circuit board would cost $500.00. I did not repair it. Now the refrigerator side does not keep cold even when set at the highest setting. Freezer side, however does work. Now I do not have water or ice coming out of the outside of the refrigerator due to the circuit board being broken.

Refrigerator circuit board failed after 16 months. Ice maker failed after 4 years. Maytag would not help with any parts or labor. Research shows these are continual problems with this model. Model#mf12568aew ser#10414402ja. Cost of circuit board replacement. Further repair or replacement of ice maker.

Well, from one day to another, my freezer stop cooling. We had to trow away over $500 of food. Then the fridge stop working. I called the company to get my guarantee and they told me they would pay for all the parts. I decided to call Mr. Appliances and I paid for the labor and they told me I didn't have any guaranty on my fridge. I called again to see what was happening and they just told me that there was a mistake that my fridge didn't have guaranty and that they couldn't do anything about it. What I find ridiculous is that I paid $1,400 for that fridge and it did not last even 3 years. I'm in a very disappointing and nerve racking situation.

Our Maytag was not cooling in fridge. Lost food, Maytag sent repairman out to replace recalled part. Fridge still did not cool properly on fridge side and freezer ran constantly, with loud knocking noise. Repairman came back, stating perhaps freezer was too full, not allowing air flow. I removed items in fridge, but fridge still does not cool. It stays at about 48 degrees. They state thermostat is fine. However freezer coils in bottom of freezer freeze over with ice and 'snow', and lines freeze up, with freezer running all the time.

We are constantly emptying freezer to let coil defrost and this is very time consuming but still does not address the problem in fridge - which is no cold air. I purchased extended warranty, which really is no good - as repairmen don't seem to be able to fix problem. Extended warranty covers repairman and gives us $250 towards new fridge if we replace, (just found out it has to be replaced with Maytag, which we would have to be crazy to do). I guess we lose out on $2500 for this piece of junk and are left to fend for ourselves as we cannot get anyone to address the problems, and we can't afford to keep throwing out food! Don't buy Maytag, its garbage! Loss of food, hours of my time spent thawing coils.

My Maytag Refrigerator (mzd2766) does not cool properly on fridge side and coils constantly freeze over with ice on freezer. We have to remove all insides and unplug to defrost coils or it runs non-stop. Repairman came out twice with no change. I guess we eat this loss.

I bought a Maytag fridge 2 years ago. When it was manufactured the compressor line was not hooked up properly and laid in the drip tray to rust eventually leaking freon. The Maytag service guy recommended that we call them as it was their fault. We found out that they would not cover the repairs needed to repair our fridge even when it was their fault. I will never buy another Maytag or Whirlpool appliance again and will not be recommending them to any one. The consequences are seven days without a fridge and a lost of over $300.00 worth of food that was in fridge, plus a $400.00 repair bill for a manufacturer's defect.

I bought a Maytag model mbl2256kes fridge on 10/October/09. It makes a loud knocking noise and wakes me up at night. It sounds like someone knocking at my door. I phoned Maytag 3 times. I had 3 different service companies look at the fridge and they all say there is nothing they can do. It wakes me up at night, and every time it knocks it drives me crazy thinking I bought a Maytag. I shouldn't have to worry about.

We had purchased a Maytag stainless steel refrigerator (model # MFI25688ES) about 5 years ago. Within a year the computer switch board that controls the main temp settings, ice maker, and others, shorted. We had to replace the entire component for 200.00 plus bucks. Just yesterday the temp now does not cool and all our foods have spoiled. I have to call another technician to come out to inspect.

It started with the freezer getting than frig. I called Maytag corporate office. They sent a repairman in 2 days. He replaced the reset button. It cost me $262.00, and I am not happy about the fact my fridge is only 5 years old. I always bought G.E. appliances, but I knew Maytag had great washers and dryers, so I decided to buy one. I am sorry I didn't stay with G.E., because they always stood behind their products. I had a fridge that was 10 years old, and they paid one half of the repair bill! Please advise me. I would like to hear from someone about my complaint. Thank you.

On 3/24/10, I noticed my refrigerator was short cycling. I called Maytag on 3/25/10 and found out there has been a recall on the compressor starter relay. Maytag set me up with an appointment with a+e service. They set me up with a appointment for Friday 3/25 with a work order #. I left work early to meet the appointment window of 1-5pm at 5pm.

I called and was told the appointment has been cancelled and was never notified of this. On Friday I called back Maytag and was given another work order # and was told I would be the first appointment Sat am @8:00 and no one showed up. I lost a half day of work, all the food in the refrigerator and I had water damage to my kitchen floor as a result of a warm refrigerator.

I have a stainless steel refrigerator, with small rust colored spots and hazes all over it. Maytag blames the iron in my water. I have three other stainless steel appliances in my kitchen, and they do not have this. I recently found out, if the brushes at the factory are dirty, that brush the steel, tiny particles oxidize and produce this. Maytag says too bad I'm out of warranties. They will give a 50% discount on new doors (3), and it will still cost me $570. I would never spend that kind of money to invest in a company that clearly doesn't make quality products.

Msd2651HEW refrigerator, I purchased as a group of 6 Maytag appliances from Home Depot, delivered 13 December 2004. In November 30, 2009 the sol/start relay shorted out--replace at a cost to me of $206.25. The Maytag repairman said I was lucky a fire didn't start. He also said that there could be other problems requiring a compressor system replacement.

In February 2010, while I was not at home, the defrost board shorted out and so did the new relay causing the defrost to heat up the inside of the freezer to the point that there was a partial cooking of some of the meat I had. The kitchen was full of smoke and smelled like burning wiring. When I checked the refrigerator, the inside of the freezer, side walls were so hot I could not hold my hand on them for a long time. I unplugged the unit and called the same repairman who came out and found that the entire system was junk.

At first only a parts replacement was authorized, but that was later changed to a parts and labor, 100% whatever it took to fix the unit, this came from their product safety people in Washington State. When the repairman came to fix this pile of junk, he spent 10.5 hours in my home. We had a working unit, only for about a half hour then it stopped working. His idea is that the heat exchange/cap tube needs to be replaced along with the evaporator unit. This cannot be done as Maytag never made these key repair components.

In other words, Maytag built a refrigerator knowing that it was defective. That's right, the same components that are involved with the other recalls were used in this model, too. As has been suggested by their product safety department, we will prorate and replace their refrigerator." This means an additional cost to me, totally unacceptable, no consideration has been taken for the out of pocket dollars at my end. The cost of prior repair, food lost twice, and the fact that it took almost a month and a half to get to the point that I will have to replace this refrigerator at my expense.

Dollars I have invested as of now is $1500.00 without buying another refrigerator at a cost of about $1500.00 for a total out of pocket of over $3000.00. Unacceptable! As I have informed their product safety person, I intend to post all of my information on every blog on the Internet starting with Facebook, MySpace, SodaHead and MSNBC. I intend to contact the local news stations, CBS and Fox both have a consumer hotline and will amend my complaint to the consumer safety commission and supply them with the components I have and contact a product lawyer for possible lawsuits.

In addition to joining any class action suits I can find, can Maytag-Whirlpool survive any more bad press? We will see! I may even place this junk Maytag refrigerator on my lawn with a 4x8 foot sign stating, "Buy Maytag-Whirlpool at your own risk. You could have your house burn down and family hurt. It's defective," and the name went on.

The only way Maytag can make this go away is to replace free to me this junk. Maytag went out of business due to its laundry products. These defective refrigerators might just put Whirlpool out of business! I'm on Social Security disability and I am a disabled veteran (Vietnam). I cannot afford this type of loss.

My black Maytag side by side refrigerator (model MSD2652KEB) is not blowing cold air. It is less than 3 years old. It has always made weird noises. The handles always fall off, and have been replaced once. I gave up calling on them, because it just keeps happening. I will never buy Maytag again! I keep the grill dust free, so it is probably the compressor, or losing freon, which neither should happen this early on. Now, we get to spend another $1,500.00 on a new fridge, but it won't be a Maytag!

Our Maytag refrigerator (model mfd2560hew) purchased on Aug. 2004, which costs $653.69. Just months out of warranty, the refrigerator needs new compressor. For what these fridge cost, this "reliability" is unbelievable! We will not have this product repaired and will look for another product that is more reliable. From what I read in other blogs, this fridge, along with many others will be in landfills. I will never purchase another Maytag product again.

Upon delivery of our bottom freezer French door model one year ago, the refrigerator never got cold. Customer support people were snarky idiots and wouldn't dispatch any one until the refrigerator had run hot for 36 hours. When the repairman finally showed up after three weeks, he determined that the factory had forgot to charge the coolant. He filled it and sealed it. One year later, the freezer works fine, but now the top only cools just enough to prevent spoilage on the highest setting and the unit is noisy. I await its failure.

I bought a Maytag MZD2752GRW side-by-side about 4-5 years ago. I used to love it until it started having problems. It had to be serviced at least 3 times, plus the recall service for a potential fire issue. The fridge isn't getting cold again on the fridge side. And the freezer part appears to be cold but leaks water on my kitchen floor.

I called the Maytag manufacturer at the 1-866 number. I spoke to several different people there. All they can tell me is "Since the service we did was Oct. 24, 2009, it is over 90 days. We can send someone out but you will be charged since it's over the 90 day period." They can't even tell me how much it's going to cost me this time. I am sick of these companies that make products that don't last. I'm back to using my 15 year old refrigerator that works better than the Maytag. Someone needs to help us people who bought these Maytag products.

I bought a Maytag black refrigerator, model no. PTB1954GR5 in 2004 and it recently died. The compressor went and as I did not have an extended warranty, I had to replace a fridge that was only 6 years old. Very disappointed with the quality of Maytag products and it will be a long time before I purchase Maytag again.

My Maytag refrigerator plus ice maker burned up. I mean fire, for 4 times. Still, it will not work as of today. The thermostat has been replaced for 4 times. I need another one now. This is the worst thing I ever bought. I lost time, food, and I have been worried. It's driving me nuts.

I am having trouble with my Maytag side by side bottom freezer refrigerator. It is doing the same thing as the side by side Maytag I gave to my daughter that was recalled but the ser# does not run in the group you gave. My ser# is 10255519JL. Is it possible that there are more problems? Can you please look into it and let me know. Thank you. P.S. I bought my frig. the end of 2006 or beginning of 07.

On December 23, 2004, I purchased a brand-new Maytag stainless black refrigerator at Lowe's, and I also bought an extended service plan. On July 23, 2006, the refrigerator stopped cooling. The repair was made through Lowe's on December 23, 2006. I had the same problem on August 2009. I called Maytag Repair, and they sent a service man. He said the unit was beyond repair and said I will receive a new unit.

My model no longer existed, and they wanted me to pay out of pocket in the amount of $800.00 when Lowe's and Home Depot has the same unit for $500.00 less. (My model number is MDF2560HES.) I was happy with my refrigerator. I built my kitchen around it. Every piece of my appliances says Maytag or Whirlpool in stainless steel and black. (This monochromatic will have to be an adjustment for me.) Finally on February 3, 2010, they decided that I could go to Lowe's and pick out a replacement for the same amount of money.

I paid for my unit, and I received a call from Lowe's to come and get my fridge. When I got there, I was told that Whirlpool said I am only to get a unit for $1552. What can I get for that money? I paid $2500 for my unit, and it last less than 4 years. It would have depreciated if I was trying to sell it, but it's no good and it should have been replaced, since in 2006 they had to come out twice for the same problem.

We have a Maytag side by side refrigerator with the elevator shelf. To date, the ice dispenser panel had been replaced due to the original unit catching on fire. The handles have been replaced twice due to discoloration or cracking. Vann's in Missoula, MT has been out to service the icemaker numerous times. I have paid for the extended warranty since our original warranty expired and last year, I did not renew it. I had not had any issues, so I thought maybe things would be O.K.

On 1/2/10, we awoke to a flooded kitchen due to the icemaker not shutting off after it cycled. Our vinyl flooring has to be replaced, all of our kitchen cabinets need to be replaced, and the carpet adjoining the kitchen needs to be replaced, all of our kitchen cabinets need to be replaced, and the carpet adjoining the kitchen needs to be re-stretched and tacked down. I truly feel this refrigerator should have been replaced when fire occurred.

Your customer service department assured me that the new part would be safe and that I shouldn't have anything to worry about ever again with the refrigerator. I hate it! Now I am dealing with Farmers Insurance, the Water Restoration Company, construction that I really don't have time for or want, and a $1,000 deductible that I really can't afford. I am requesting that someone other than a clerk look into my concerns and contact me immediately.

Purchased a Maytag S.S. side-by-side with french door freezer in late '05 from Home Depot. The appliance has been down 4 times since. This last break down is going on one month. It has been misdiagnosed twice by the "certified" Maytag service company. The first repair person from Anytime Service declared he was an expert and the compressor was perfect but the computer board may be defective. He plugged the fridge in and said it was fixed. Five days later it broke down again. The owner then came out and said it was a bad compressor.

Whirlpool was kind enough to send us a computer board and thermostat after we threatened to sue, along with a new compressor which was covered by the warranty. The service company then came back a week later changed the compressor, computer board and thermo controls. It took an entire day. Guess what? The refrigerator is down again. Now, it's the evaporator coil. Six weeks down and counting.

I purchased my Maytag side by side (Model: MSD2732GR) five years ago and after two other problems, the compressor is bad. My extended warranty company came in, looked at it and said that it was not worth repairing. I am appalled that after only five years, a $1,500 investment is not worth repairing. Luckily, I kept my old refrigerator going in the garage. Please let me know what I can do about this obvious faulty appliance. Thanks.

Bought a Maytag side-by-side about 5 years ago and have had nothing but trouble. It has been serviced at least 5 times, and was part of the recall for a potential fire issue. Now the fridge isn't getting cold on the fridge side, yet the freezer part appears to be cold. I'm sick of this refrigerator!

This is a small but annoying complaint. We purchased a new Maytag frig 5 1/2 years ago. The interiot parts of the upper compartment are plastic. The divider between the fruit /veg drawers has just had to be replaced for the 3rd time. Small part but annoying to have to order the part in pairs to have a replacement at hand on a 5 yr old appliance. I had a GE frig for 42 yrs. The parts were metal and didn't break in all that time. Should have stuck to GE when we moved.

I purchased a new Maytag model PSD263LHEW side by side refrigerator in June of 2004 and purchased the platinum extended warranty from Lowes. Just past five years, the thing starts making a buzzing and clicking noise, quickly followed by warming interior temperatures in the fridge and freezer compartments. I call the extended warranty number and they send a tech out the next day. He tried a start relay switch and comfirmed the compressor was bad. His company does not do "sealed system service", so I am told another company will be calling me, but nothing yet. A refrigerator should last more than 5 years. It costs over $1000. I will not be purchasing more Maytag appliances. end of story

We have long been happy Maytag washing machine users, so we got a Maytag French door, bottom freezer fridge in 2007. Its main control board had to be replaced after less than 3 years use at a cost of $265. I posted a complaint with Consumer Affairs, and emailed the head of public relations at Whirlpool expressing my extreme disappointment. I got a call the next business day, and a check for complete reimbursement a week later. I'm impressed: Whirlpool want to do the right thing, it seems.

We remodeled our kitchen 2 years ago. We purchased all new Stainless Maytag appliances. They may not have been the top of the line but the 4 appliances cost us $5000.00 Within the first year we had our refrigerator repaired 3 times, the oven door repaired, the large burner replaced on the cooktop and now my microwave has quit working. I am really disappointed with the Maytag products we have purchased. I called Maytag again to report the microwave and Renee told me they recently closed their Hilton Head store and she wasn't sure how long it would be before a repairman could be sent to my house. Let's hope my dishwasher doesn't go bad. I am upset with the product reliability due to the amount of money we have paid for these appliances.

or 8114P732-60.

I have a Maytag refrigerator we bought in 2004. It failed this summer when we were on vacation for three weeks and all the food in it had to be tossed away. It took weeks to get rid of the smell. Maytag did complete the repair of the switch (which had been defective in that particular series) and the compressor for free and for that we were very appreciative. Then, one month after the repair our freezer, while working, started accumulating ice at the bottom of the freezer.

A repairman from the service that had completed the prior repair, came to evaluate the problem. The diagnostic call was $70.00. He told us that the escape tube was blocked by mold (probably caused by the earlier failure) and charged us $197.00 for the visit and the clearing of the tube. We had no choice but to pay but I think it is outrageous that the fridge would fail in the first place, that a related problem would be charged to us to be fixed and that the "Maytag Repairman" walked away with $197 after 10 minutes worth of work. We'll NEVER purchase a MAYTAG again!

today december 7 it went totally bad, Maytag stinks, they will never again get me to buy any of their products. We have lost great amount of money due to parts, repairs and spoiled food. Around $900.00.

bought a new refrigerator last fall and it is dead. food spoilage

We purchased Maytag refrigerator in 02/2002. Within months it was noisy and not cooling properly. It quit in July 2003 and we had a 13 day wait for part (no refrigeration during that time).The evaporator fan motor had to be replaced but I had to pay for service call and labor to install it (69.95 srv call and 35.00 labor) Within months it was noisy and very hot air coming from the bottom of frig. This time the compressor was overheating and had to be replaced. Tato's appliance contacted Maytag for me as they weren't going to pay since I didn't have an extened warranty. The cost of the compressor was covered by Maytag. At this point, the refrigerator had turned a strip of my floor brown from the overheating and it was still having issues with ice build up on the copper tube in the back. I wrote and asked them to replace the refrigerator (I have a copy of the letter)as it never operated well for any length of time. Maytag insisted they could do no more since I had no extended warranty.

Of late, I received a letter informing me of a recall on this model because of an issue with the relay switch causing overheating. The appliance has never functioned well. The back (made of cardboard and insulation) was destroyed from the moisture coming from the constant ice that surrounds the copper tube just behind it and the fan never shuts off. My energy monitor shows the large increase in electrical usage when I shut the frig off and turn it back on. The representative I spoke to said to schedule the repair with Tatro's of Barre, VT. The technician came without contacting me despite my instructions to call so I could be there to talk to him about the problems. He did the recall work but when I contacted him said he'd have to reschedule a service call and wouldn't be able to tell me what the problem was without getting into the sealed cooling system (at my expense) If I had the resources, I would have replaced it before this.

I have contacted Maytag and they are standing firm that they have no obligation except to document my complaints as I have no extended warranty.

I purchased a Maytag side by side, stainless steel finish refrigerator, (model number; msp2651kes, serial number;50049285lc), from Home Depot in 2007. Not more than one week after taking delivery on the refrigerator it started to malfunction. The freezer compartment was not staying cold and the refrigeration compartment was loosing its cooling power also. I lost an entire refrigerator and freezer's worth of food this time. I contacted the company and they sent out a local technician to repair the unit, as it was still under warranty.

Then, not even a year later the same problem occured, and they sent out another technician from the same company to do the same repairs with the same parts, still under warranty. The technician commented that it would be useless to keep repairing the same problem over and over again, "you need a new refrigerator".

Again, not more than a year later, the same problem, and again the same repair company, only this time the technician said that he would personally make note of the repair to the Maytag Company, as to encourage them to honor their warranty policy and send a new refrigerator. I spoke to another service representative and was informed that Maytag would replace the refrigerator aaccording to warranty if the same problem persisted past three service call and repairs for said problem.

Well here I am now, two and a half years after the purchase, with a refrigerator convienantly out of warranty, that is still suffering from the same malfunction. Loss of three refrigerators full of grocery products, and numerous service repair fees.

The problem is widespread and I am very surprised that Maytag hasn't recalled this unit or there hasn't been some sort of class action lawsuit filed against them. We lost 3 refrigerators worth of food. Probably about $1,000.00 or more

We have had excellent past experience of Maytag--our washing machine has worked flawlessly for 25 years. We bought a French door, bottom freezer Maytag fridge in April 2007, and recently the upper compartment stopped cooling. I could restore it for a week or two by manually defreezing the freezer compartment with a fan. I summoned the seller's highly efficient repair service. Result? Heater and relay in defreeze system working, so control board faulty. Cost for new board and repair visit: $265. Warranty for part? 90 days.

There's no excuse for this. Reputable electronics manufacturers use rigorously tested quality parts. Sony or LG or any other major TV manufacturer would go out of business if this happened. Maytag's record is already appalling and unless they refund my unforeseen outlay I will never buy anything made by them or their affiliates again.

After my Maytag caught on fire, and Maytag agreed to repair it at no cost, the repair man ordered all new parts. Ten days later they installed all new parts only to have it explode again! Maytag has no interest in learning why their product caught fire! They can not fix it! They want me to buy another Maytag and apply for a "rebate". FAT CHANCE I WILL EVER BUY A PRODUCT FROM MAYTAG/WHIRLPOOL again! The product is defective! They can not repair it! And now they want me to buy another product from them?

If I was not here when the product exploded and started the melt down, my house would have caught fire! The circuit breaker did not trip! There were no fuse or safety designed into this product. I contacted Maytag so that they could learn from this mistake. They verified the fire and then left me with the old parts. They ordered all new parts at N/C and then after they shorted out and failed, they left me with those parts too! They have a dangerous product that they can not repair and they do not care! They simply want me to buy another!

compressor failed on a 3 1/2 year old refrigerator, then the warranty is expired. Thought that MAYTAG was a littli better than that.

Purchased a Maytag top/bottom refrigerator in December 2002 and experienced a compressor failure in November 2009. Refrigerator cost over $1,300 seven years ago. Called Maytag authorized repair service and was told that compressors were backordered and they wouldn't have any for a week. Was also told that compressor failure is a common problem because the supplier, Tecumseh, makes a shoddy product. Hardly a reassuring thing to hear from a the Maytag Repair Man. Finally called a local service company who fixed the refrigerator for $737. Goodbye forever - Maytag.

Maytag sent us letter to have part replaced for recall for refrigerator, company came out to fix (which Maytag referred).Long story short came home after work and hardwood was full of water and all our food in the fridge and freezer was runined. Called appliance repair store and they said there is nothing they can do, called Maytag and they will only give us 250.00 for our food. Made me feel like I was lying said they have never heard of this problem. (glad I found this sight) Which we all know is not true I will never buy another Maytag appliance EVER!!! We are going to go after them to repair our hardwood and I suggest you all do not let them off, they know this problem exsist and our doing nothing about it. They are knowingly lying to the public about this problem. Maybe we should all go to our local media and see what they can do to get this out to people so Maytag will be held responsible. To top it off they said its going to take 4 to 6 weeks to get check, if we even recieve the check. What is a family who is struggling in these tough times suppose to do when they have lost a frige and a freezer full of food. Shame on Maytag!!!! I will make sure everyone in Littleton Colorado knows not to buy Maytag!!!!

From the time we purchased the Refrigerator, the ice maker spends more than 2 minutes to spit out the ices and when it does the ice goes in the floor after the container is released from the buttom not while the button is being pressed.

The washer does not spin dry the clothes and it takes sometimes as many as 3 full spins to get the closes where they can be put in the dryer.

The dryer tub does not turn fast enought to get the closed to spread out to dry and the tub currently does not turn at all. I have had to call the repair service to come out to repair the tub. Also when I try to dry sheets, the tub turns them into one big roll and the sheet cannot be dried by the dryer. I have to take them out of the dryer and hang them up to dry on a rack. This is the worst refrigerator, washer and dryer that I have ever purchased. The repair service makes excuses for the appliances I feel because they know they are unfixable.

I have a Maytag MFD2560HEQ model refrigerator purchased in July 2005, 4 years and 3 months ago. Recently it began buzzing and not cooling. It would buzz loudly for twelve seconds and then click off. A few minutes later it would do the same and the temperature in the refrigerator and freezer would slowly elevate over time. After reading on the subject I discovered that this is a classic symptom of either a bad compressor or starter relay. I have an extended warranty on this refrigerator, because I picked up when purchasing it that most appliances (because of our governments pressure to be more energy efficient...and we haven't seen anything yet) particularly ones with compressors were building them too small and they were junk and prone to break-down. I was glad to have the extended warranty, which will run out in July 2010.

I called the warranty company and they sent out (after a weekend) a tech who tried a couple of new relays on the unit and determined that it was the compressor. Yet he said his equipment necessary for changing the compressor was out of commission and that I should contact another tech covered by my warranty so they could get to the repair in a more timely manner. I did and they scheduled an appointment four days later (without a refrigerator for a week by that time). The new tech showed up when he said he would and proceeded to replace the bad compressor. I'm told that Maytag had a warranty on the compressor for five years so it will be covered, but the extended warranty will have to pay for the labor (about 2 hours worth plus). I don't usually by extended warranties. Am I glad I did this time!!!

We now have a new compressor in the fridge and it seems to be working well. We have had no other significant problems with this fridge (yet), BUT having a compressor last only 4+ years on a $1400 refrigerator is ridiculous. I'd like to know how much energy is saved with such shoddy and light-weight engineering. People, beware of governmental regulations that on the surface seem to be energy efficient and yet in the long run cost you far, far more. We've got a Wards freezer we bought in the 1970's and has been sitting in the heat and cold of a garage for 30+ years and hauled to four states and STILL works! We may save a few kilowatts of energy with the newer more energy efficient models but we're going to fill up the blasted landfills with appliances and empty our wallets. THANKS environmental extremists! The tech said that the compressors on this model (the original) are "notorious" for breaking down. He put in an alternate model which he said seems to be engineered better and had a much better track record. I hope it does

I purchased a Maytag French door refrigertor in 2005.I was relying on past experience with Maytag,as I had a Maytag washer for 30 years and the only thing I had to replace was the timer,That was expected after raising 4 kids and 2 grandchildren,Can you imagine my disappointment when my refrigerator started breaking?One thing after another,There have been no children with us now and my husband and I are both in our 70's.so the fridge has had no rough treatment.

First the bottom glass broke as were washing it, we replaced that with plexiglass,then the ice maker wouldn't make ice. then the big pizza drawer top broke and my husband taped it shut.then the part that holds the crisper drawers in broke,so we cannot hold the drawers in.then the water line started making a rattling roaring sound,so we bypassed the filter,which seemed to be causing it.Now we have musty tasting/smelling ice.We have been married 51 years and have had other refrigerators that have lasted well over 20 years.This one is a REAL PIECE OF S--T after only 5 years!!! This almost seems criminal that they can sell something so flimsy and get away with it.Never again will I buy a Maytag or Whirlpool product and I will show and tell everyone I know the same.

I have contacted Maytag for replacement and hope that they respond professionally.

This product is so cheaply made for a copper line to crack and leak after 2 years. I think they should repair it at no cost to us. Meanwhile we have all our food across the street at a friends house. We have no money to buy another. I say don't buy from Maytag.

I contacted Maytag on the recall they had for refrigerators. They gave me the name of the service man to come and do whatever they had to do to repair. He came and did his thing and after he left I noticed the refrigerator kept clicking and everytime it clicked it dimmed the lights. He assured us it was just the refrigerator going on to start etc. Next morning everything in the freezer was thawed! He came the next afternoon to check it..supposedly whatever the part was it was faulty. So he again did what he had to do. He contacted Maytag and they told us to write down everything we had lost in the freezer. Of course they did not give us the full value of what we lost but we agreed on $280.00. Joanna told us it would take four weeks to receive the check!!

Two days later we complained that we had to move the dials all the way over to get it somewhat cold and we use to have it right in the middle and worked perfectly. He came to check it and assured us it was ok. He left that morning and we left for 3 days for a mini vacation. When we returned the house had a terrible smell. Opened the refrigerator and everything in the freezer and refrigerator was spoiled. I had restocked our freezer after we lost everything the first time. We called the wervice guy and he said he could not come that evening but would be over between 2-4:00Pm the next day.

He came and told us our refrigerator was now not operable and would need a new one! I called Joanna almost in tears as to what had happened. Took me five hours to clean it out, write everything down as to what we lost and now no food and no refrigerator. We had not problems with our refrigerator but was following through on the recall. I asked to speak to a manager and she said you will either hear from someone today or by Thursday which would be a 3 day wait to hear from someone! We did talk to a manager (Carol) and now she is telling us they no longer make our model (high-end) model, too expensive for Maytag to make and is talking about something comparable.

She then says we have to pay $125.00 to receive it. I said well if I was to buy a new refigerator today I would purchase the french door style with freezer on the bottom and she told me if I wanted that I would have to pay $799.00!!! Maytag destroyed our refrigerator on doing the work for the recall and I don't think I should have to pay anything. I asked Carol if there was someone higher than her there that I could speak to and she said no she is the highest.

I have been on the internet looking for a CEO or President to talk to about this matter. No agreement on the food as of yet, but we lost over a thousand dollars in food. We are living out of a cooler right now with limited food. With todays economy waiting out over eight weeks in getting checks to buy more food and having to pay out of pocket for a new refrigerator is not easy. I really do not even want another Maytag but if we go to a Whirlpool or another brand she told us it was cost us even more. She said has to be a Maytag to get the lower price. I think they should give us what we want and we should not have to pay anything! Thanks!

When It arrived I told the delivery men that the motor sounded a little loud. Their reply was you have to get used to it, for efficiency reasons it keeps running. I can understand that, since my last refrigerato was 25 years old. as a few days went by it started to rattle when it first went on, and when I would close and open the doors. I noticed frost in the freezer.

#1 repairman. Took the door off and the frost problem was solved. He also said I would have to get used to the loud motor. Comopany would come over, and I am embarrassed when my frig would go on. I would get all kind of negative comments. Called again #2 repairman. It needs just an adjustment.OK fine for a while it started again.

#3 repairman. "Its the copper wiring in the compressor, I'll fix it, but your still gonna have to get used to the noise. I was not happy, called Home Depot. Ken said "I'm sending someone out with more experience. #4 repairman. At least I think this guy was more experienced since he found a DOOR STOP! IN THE BACK OF MY FRIG TO STOP THE NOISE.

As I am typing this a new compressor is being ordered, and I am not a happy camper for a frig that is 3 months old. Model#mitxemnws00 top freezer 21 cu. You guys figure it out, and I do expect some retribution from Maytag. Yes, I was ignorant to the fact that I should have returned it right away but I did have faith in the repaiman. what a mistake

since i purchased my wide by side maytag in 2003 it has been repared 5 times. i lose food on a regular basis because the refrige does not get cold. this product is a lemon. i have contacted maytag each time and continue to get the run around. it is past time for a class action lawsuit. if you sell a defective product knowingly then it is fraud.

Purchased a Maytag refrigerator in August of 2005. French doors bottom freezer. Well, the compressor went out. We are fortunate that is still under warranty. It's only 4 years old we truly did not expect this to happen.

Since March 09, I have repeatedly called and filled in repair web site info regarding recall notice for my Maytag top freezer/frig unit. I am unable to schedule a relay part repair using either method due to "high volume being experienced at this time and call back or resubmit web info". Maytag has sent 2 recall letters to me, but will not schedule repair service. I feel this is a sham recall with Maytag going thru the effort, but not following thur with repairs due to cost. It's frustrating filling out web info and phone info only to be told to call back at a later date. Within the 7 months I should have been able to schedule a relay repair if Maytag is consciously making the effort to repair their refrigerators.

ice maker overfills with water and does not work as it should> repairmen has been out and since he doesnt know how to correct it or care just says that i need to defrost or shut down fridge every month or two weeks or so. i have had other fridges that worked flawlessly without a hitch. maytag is ducking out on this one. its obvious that they know what the flaw is. it [is bad] to have a maytag fridge who says theyre repairmen are bored for lack of appliances to fix. and a icemaker that doesnt work right in a reasonably new fridge. maytag should stand by their product. it should work flawlessly. period

I originally purchased a Maytag Performa refrigerator in November 2005. It was primarily used from 2006 as a backup refrigerator to stove foods, beverages and overflow from our primary refrigerator. I found water beside the refrigerator. When I opened the it, I realized that something was wrong. Nothing in the refrigerator cold and the food in the freezer had melted. I called Maytag to determine whether a recall had been made on the refrigerator. I also asked them to refer me to qualified repair person. I was told that the refrigerator was still under warranty and there wold be a small service charge.

When the A&E (owned by Sears)repairman arrived, he checked the refrigerator and stated that it was a relay switch outside of the compressor. The cost of the relay was $36, the installation charge was $219. It took the repairman 5 minutes to install, not complicated at all. I called Maytag to determine who should be charged with the repair of a refrigerator no quite four years old. Talked with several supervisors there as well. The stated that they were sorry, however, none of the parts outside of the compressor are handled by the manufacturer's warranty. The original cost of the refrigerator was $1150, I paid 22% of the total cost of the refrigerator to repair a small part the size of two golf balls.

Bought a new refrigerator from Queen City Appliance in one hour started making a loud noise. Contacted Queen City and was given Advanced service phone number to call. The service rep told me my compressor was bad and needed replacing But he recommended against it. I called Maytag and was told no deal on replacing. We are seeking legal action against Maytag. Before you buy beware.

I bought a new french door bottom freezer Maytag refrigerator in June 2005 and paid about $1600 for it. I have the model #MF D2561HES which does not have a water/ice dispenser in the door.

On November 1, (we'd had the refrigerator for less than 5 months) the contents of the refrigerator started to freeze. I was told that I probably needed a "freeze-up kit" which would include a new control board and a new fan. However, only the fan was replaced.

On June 20, 2006, I called again for a repair person. The refrigerator needed a new fan! Again! In my notes I see that the repairman told me that the fans for this model were of very poor quality because Maytag could save a few dollars per refrigerator by using a model that was not tried and true. He then told me that he would replace the fan with an all metal model that had been around for 40 years, although it was a copy of the original model and made in Korea or China. He told me this fan should last forever.

Well, it is now October 20, 2009, and both the refrigerator and the freezer are not cooling. The last 3 years have not been problem free. The same old problem of food freezing in the refrigerator happens a lot, and I have had to throw out so much food over the whole short life of this problematic appliance.

I wonder if there is a quality refrigerator made these days. With such short warranties, it seems there is no incentive to build a quality product. The extended warranties are a expensive and repairs mean staying home all day. Sometimes more than one day. So, it seems that the responsibility of a poor quality product has been shifted to the consumer. Models seem to be reviewed by consumer groups before there is a real track record so that it is impossible to make an informed choice. And then, what kind of choice is there? The appliance dealers say there are really only two manufacturers for the myriad of brands.

I think that buying the cheapest refrigerator is probably the way to go if you have to buy a new one every 5-7 years.

I called Maytag to report an iceing issue with my freezer (model AFU1767B1U) and they told me that the freezer had a 10 year warranty and that they could have the above factory serviceman come out and look at the problem. When Randy from A&E came out he found that two pieces of tape had falied to hold a drain pan in place and placed two new pieces of tape on the unit and charged me $211.94 on Oct 14, 2009 and suggested that I call Maytag to discuss the issue and possible reimburesement over the fauloty design.

I have called Maytag 3 separate times and even though each person has told me that this should not have happened I still was charged $211.94 for two pieces of tape. I feel that this is absolutely wrong that a product failed due to tape and that I should be charged almost 50% of the actual cost to purchase a new freezer to place two pieces of tape that took all of 4 minutes. Please help and avoid more from being ripped off in a similar manner.Maytag shows no remorse and washes their hands of the deal even though they mis represented the warranty and have a faulty design.

Relay recall on certain model refrigerators. After reading so many complaints related to the recent recall I am wondering whether I should even have the part replaced. I have had the frig for over 8 years. Not a single problem, It works fine. I'm concerned that my experience will be as many here. i.e.,after the 'repair' problems multiplied. How serious is this relay issue? From what I can tell there have been 60 failures ( some serious) out of 1.6 million appliances sold. Is that a small enough incidence that I can ignore it without fear of my kitchen burning down?

I purchased a Performa refrigerator about 3 years ago. When running quite often it makes a gurgling, rattling sound? Can you advise what the cause of that sound is and how I can correct it....is annoying. Thanks

One Sept. 3rd Maytag sent out a Tech from American First appliance. The Tech installed the Recall Kit. The very next day the tech frantically called several times, when I returned the call he asked me to unplug the refridgerator and he would be out at 3:30pm to put a "new kit" in. When he arrived he told us he wired the kit wrong. Then after looking at the fridge realized that the Compressor burnt out due to the incorrect wiring. He told us they would repair it ASAP.

It was the friday before Labor Day weekend, we knew it was going to be at least 3 days. Meanwhile our food is spoiling. So I called Maytag at 1-800- friday while the tech was still at my house, I was then transfered to the Escalation Dept. Where I spoke to Crystal for the first time. She said she would get ahold of a different repair company to fix it,she told me she would send the compressor to my home, which I recieved on 9-10-09.

My first appt with A & E was 9-12-09. On 9-11-09 A & E called and cancelled our appt. Which made me angry since we had been without a fridge for 8 days. They said they would come out on 9-15-09 between 1pm and 5pm. A & E called my Mother and tried to cancel, she said NO we can't go any longer without a fridge, you already cancelled on us once. He basically said to bad, which turned my Mom into tears, she got off the phone with A & E and called me, which at the time I was on vacation in Utah.

I then Called A & E and was refered to their Escalation Dept. I spoke to Charles and Eloy telling each of them our story and how upset I was that the phone guy upset my Mom so badly. The apologised and said that the tech would be out on Tuesday the 15th. They promised me. So my Mother took the 15th off of work and remained home the entire day. My Mom called me at 4:45pm on the 15th to let me know she had not heard from anyone.

SO I called A & E at 1-800- the guy who answered the phone was Victor. I told he we had not heard from anyone as of 4:45pm and wanted to know when the Tech was going to show up, so he looked it up on the computer and he said the tech wrote in the computer tried to call and stopped by, no one was home. I said that is a bold face lie, my mother took the day off and was home all day long! She didn't get one call or did anyone stop by.

So Victor put me on hold, then came back and told me that he talk to the tech and he didn't actually call or stop by, just wrote down we were not home, He apologised, I was livid! I spoke to Elloy the gentleman from the Escalation Dept. He apologised over and over and told me how wrong this was, and he would be happy to schedule another appt. I said NO, I am calling Maytag Directly.

So I called Crystal at Maytags recall Escalation Dept. Explained what happened, she felt terrible, said she would talk to her bosses and get back to me tomorrow (9-16-09). Crystal did get back to me on 9-16-09 and said they would send us a brand new refridgerator, I wouldn't have to deal with A & E anymore. I was thrilled until she told me I had to pay $125.00 for the new fridge, I said, NO WAY after all we have been thru, there was nothing wrong with my fridge to begin with, we got the recall notice and called it in, and from there we have been thru hell and back. She talked to the hire ups and they said our model is no longer available, I said that is not my fault! I asked if they would split the $125.00 with us, they said NO!

So I talked with my Mom and she just wanted to get a fridge. So I reluctantly agreed to the $125.00. So I was transfered to Bev at Matag service experience the # 1-866- where I was told what model we would recieve and paid the $125.00 by American Express. Bev told me it would be 7 to 10 days for the fridge to come in. I said can't it come any sooner, we have been without a fridge for 13 days. She said there was nothing she could do. She told me America First Appliances would be delivering the fridge, Interesting the people who blew up our fridge to begin with was going to deliever.

So today being Sept. 30th and the day Bev told both my Mom and I the fridge would be delivered by, we had not heard from anyone, So I called America First appliance to find out where my fridge is, and they had no clue what I was talking about. So I called Bev at Maytag Service Experience and go one of her employees who looked up my acct and said, OH It isn't Available until today to be shipped out, so it won't actually get shipped out to First appliance until Friday, I said how long will it take for them to get it, She said, 7 to 10 days,

I have been without a Fridge for 27 days! I told her I can't wait that long, she said there was nothing she could do. I asked why didn't someone call me. She says she has to assume when they tell us the shipping date it stands unless the factory calls them or I call them and they look it up in the computer, NICE CUSTOMER SERVICE. So I hung up feeling very angry.

I called Crystal at Maytag Escalation Dept. I was given a different gal, who does the same thing Crystal does. she looked up my acct. Said there was basically Nothing they could do for me. Maytag gave us $100.00 dollars the week of Sept. 9th 2009 for the spoiled food from the mishap with the First tech frying the compressor. I do NOT have a spare fridge to use while this all gets figured out, My Mother and I have had to eat out everynight, because we can not store food!The 100 dollars didn't even come close to covering the spoiled food, then my Mom took the day off on the 15th without pay to be here for the tech. Who didn't show up, and the dinners out everynight.

And Now I won't get my fridge for another 7 to 14 days. And Nobody can do anything for me? The emotional strain of this whole ordeal has been overwhelming, I also have a sever Nerve Disease caused by an Injury, and the last thing I need is stress! This whole thing has me in such a flair up. I really an at my wits end, If you can help or give me some advice I would so appreciate it!

From looking at the amount of complaints on here i see a lot that are similar to mine and it looks like several people have had this problem more than once. I called Maytag to see if maybe there was a recall on this and they said this is the first they have heard of this. I think i have purchased my last Maytag product.

Woke up around 2 a.m. to a strong burning/electrical smell coming from the refrigerator. At 8 a.m., we called Maytag and put in a service request. I spoke to someone named Jen in the escalation department. Then I called A&E Factory Service and requested "Sooner Service." I spoke to Delores, (800) 771-3029. She said someone would have to come from Seaford, Delaware, or from Chestertown, MD. Then I spoke to Angel at (866) 640-7146, x6623, who said I could call her back for reimbursements for groceries. This is Thursday and they say the earliest they can have someone come out to the house is tomorrow. In the meantime, my husband is packing bags of ice in the refrigerator, and all the ice in the ice maker is melting all over the place.

The next day, nobody shows up. We call and are informed that A&E has canceled our recall service call, because there was smoke, and that means it's a "re-work" and not a recall. So nobody is coming to our house. I asked her what the heck she was talking about and she said smoke is not a symptom. I replied that I had seen on the internet that smoke was indeed a symptom and that fire was also a symptom. She says someone will call back. Nobody calls back. So we call A&E back and are told that we must call Maytag back and place another order for a service call, but of course, it's Friday and they are now closed. And we are told that it would probably be Tuesday before anyone could come out. Ok, we're now on five days with no repair of a problem that is not our fault. Our refrigerator is approx. 5 years old.

I have the wide by side Maytag refrigerator. The same part has been replaced MULTIPLE times. The refrigerator stops cooling and ice builds up in the freezer. Water leaked under the refrigerator and the floor now has to be replaced along with black mold cleanup. I have called and complained and they sent me the part at half price but it took a lot of arguing with them. They said they are not aware of any problems with the freezer ice build up and the refrigerator not cooling! GIVE ME A BREAK! I am all for any case action law suit. We now have a rotted floor, black mold and a lot of money spent because of this refrigerator!

I purchased a Maytag side by side refrigerator approximately 5 years ago. I received a recall letter, contacted Maytag to repair/replace whatever needed to be repaired. A & E came out to correct recall problem. We went on vacation for a week, and came home to spoiled food. The refrigerator and freezer had stopped cooling. We called Maytag again.An appointment was made for A & E to come out on a Wednesday between 8 a.m. and 5 p.m. My husband and I both work, and asked if they could call my cell phone when they are on their way out, and my husband could leave work and meet them at the house.

I never received a call on Wednesday, but when I came home from work at 5:30, there was a note on the door from A & E that they had come out, but no one was home. In the meantime, we have had to throw out all food from the fridge and freezer, and are not trying to use a cooler for limited items that we have to have. When my husband called A & E, they informed him that they indeed called prior to coming out, and they gave my husband a telephone number that was called, but was NOT my telephone number.

My husband then called Maytag to complain, and they sent out a repairman several days later. The repairman just unplugged the refrigerator and told my husband to plug it back in around 10 p.m. We did that, and it worked for 2 weeks, and is now back to not cooling again. It seems that if there is a remedy to the "not cooling" problem then the Maytag repairman would FIX it instead of just unplugging it for hours. Maytag needs to step up and replace these "NO GOOD" refrigerators. Maytag is not taking into account that people load their refrigerators and freezers only to lose all that food. When the repairman fixed our refrigerator replaced everything that had spoiled, but now that food has spoiled. Food is not free! Eating out every day is expensive for a family of four. Even if I cook, I usually refrigerate any leftover food and my husband and I have it for lunch the next day. Now, if there is leftover food, I just throw it away, which would have the same outcome if I put it in a non-cooling refrigerator.

We bought a Maytag MFD2561HEB in Feb, 2006 and on April 28,2006, the icemaker stopped working. It never has worked right, the company that sold it to us is closed. The frig latest ailment is no cooling or freezing, usually starting the Friday night before a 3 day holiday or whenever the outside temp is 100, which in S. New Mexico is often. Before it stops cooling, it makes a buzzing sound, and the repairman says he can't fix it unless he hears the sound personally, but the buzzing stops before he arrives. THIS MAYTAG IS A PIECE OF JUNK!

i brought a maytag refrigerator five yrs. ago and it's not until now that it has given me a really big problem the compressor went outso now i am very upset becauce it has taken more than 2 weeks to fix it what am i going to do in the mean time i have 3 children and it cost money to go out and eat as well as by a bag or two of groceries every day not to mention losing about two hundred dollars worth of food that spoiled in the frig.

I bought a Maytag fridge 4 years ago and have had trouble with with after the first year. At that time I was told it was the seal and I waited 3 weeks for a new one. Three weeks ago it stopped working and the repairman checked it out and said it was the electronics that it got confused when the power went off and on and the fact that I unplugged it for awhile fixed the problem. It went down again last week and now I find that it is the compressor. Which has to be ordered from the factory. Another seven to ten days.

We have had recent problems also with our Maytag side-by-side. It is just 4 years old. We have had a service person come in three times now to fix the problem of the refigerator side not staying cold. There is build up of ice on the freezer side. We get the refigerator to cool for a couple of days and then it stops cooling again. The fan stops due to the build up of ice.

We had bought a fridge from Kingsway furniture in 2004. They have been very nice and helpful each time we called about our fridge needing repair. However,we have called them 4 times. Seems like thats almost once a year,for a company that braggs about not needing a repairman. As far as recalls,if there was one on our fridge we did not get one. When I went on line to read the complaints about bottom freezer refridgerators I noticed we were not the only ones having problems. We had to call Kingsway furniture{in Sikeston} to have their repairman to work on it back a month after we had bought it. We should have told them to keep it then. Because there is always a problem with the small motor in the back. I don't think it is fair that they{MAYTAG}claim you don't need a repairman,we have 4 different times. It's just not fair. We are waiting on a part to be ordered as I am typing. What a nice surprise to come home from a vacation and have a fridge full of spoiled food. Thanks very,very much MAYTAG.

The levelers on the refrigerator have never worked properly, the doors are not flush and have never been. As I was moving the refrigerator it tore the New Vinyl flooring just installed because it will not level. The faulty floor lever devices have been replaced in the past and will not stay up. Now a $600.00 vinyl floor is damaged because of this faulty design.

I purchased a Maytag double door refrigerator; of course, after buying into the advertisement that I wouldn't experience any problems with the functionality of the product. Wrong! The refrigerator has never worked properly for more than 2 months. I have also purchased the extended warranty contract and had at least 3 diferrent technicians come out to service it. All to no avail.

I can't afford to replace the refrigerator right now and have lost loads of food in it by trying to make the refrigerator work. I've used the hair dryer like someone else suggested. That does not work either.

And lastly, of course, Maytag says that my refrigerator is not included in the recall. Maytag should be held accountable! Lost countless amounts of food and my child became sick while eating food that was no longer good due to the improperly working refrigerator.

I bought three appliances from Home Depot about three years ago in the first 6 months the heating element on the stove went out,3 month's later the dish washer circuit board went dead they were both replace because of warranty however my refrigerator is now freezing up and no cooling in the fresh food department, what's sad about this is when we bought these items we were going off the maytag name now I know it's garbage.

From reading the consumer complaints I can see I am one of SEVERAL people that have Maytag refrigerators that have very serious problems in cooling and the freezer icing up. When the service man came to replace the recalled part and I asked him about the freezer icing up and refig. not cooling, I was told it was a design flaw in the drain system and there was nothing that could be done about it. So this tells me that Maytag has been aware of the problem and apparently has done nothing to correct the problem in ANY of the refrigerators they sell. CONSUMERS ARE BEING TAKEN ADVANTAGE OF AND MAYTAG SHOULD BE HELD ACCOUNTABLE As I am typing this the temp. in my refrigerator is over 50 degrees.

We own a Maytag side by side refrigerator, model #msd2356aew. In both 'recalls' we have been told that ours is not included, therefore we are not entitled to recieve any repair. We purchased this refrigerator in 1999. We also had a protection plan in place until 2006, this was purchased when we purchased the refrigerator. Within the first 2 months I had a problem with the ice-maker, I called the store and was informed that I would need a 'retro-kit'. The refrigerator was not keeping the food cold, in fact, it was warm. The service dept. had us wait for 4 days to install the new retro-kit. All food was spoiled, this, after only the 2 month point, but, this was only to be the beginning.

Approximately 6 months later, the 'retro-kit' needed to be replaced, again the refrigerator was not working, warm interior, sides of the doors were hot to the touch. The service man told me of a little 'trick', to make the refrigerator become cool, if I should ever have this problem again. The 'trick' he told me, is to use a hair dryer in the bottom area of the freezer, to loosen-up any ice, and this will create melting(defrosting?). So, it appears that the service man knew full well at that time there was most definitely a problem.

We keep towels on the bottom shelf of the freezer to prevent water from running and seeping onto our floor. It is not possible to utilize this bottom area for storing food. We no longer use the ice-maker for fear that it will only create more of a problem. At this point we know that it functions poorly, we check every day to see if ice has accumulated on the bottom of the freezer, then we must scrape out the ice and soak up any water and leave towels on the bottom.

When I would call Maytag, in regard to these problems, I was told there was nothing they could do. My service protection plan didn't cover this type of problem, customer service advised me to call Maytag. I realize that it has been 10 years, however, the problem is the same as it was when this appliance was new, and we are unfortunately unable to afford a replacement.

We have a Maytag Plus (bottom door) refrigerator. The unit is a little less that 5 years old. The frrezer and the refrigerator have both stopped cooling - just the lighting is on. Of course, like everyone else expressing concerns on this site, we checked to see if our unit was under warranty. It is not. I have conducted an online search for problems with the same model number as the one we have. Many, many, many, many, many complaints came up. Clearly this is not an isolated issue. Are there any consumer class action suits against Maytag regarding the seemingly same, exact problem we all have had with our units?

Please assist.

We recently bought all stainless steel appliances. The biggest complaint and after (3) technitians later is our Maytag (3) door, bottom freezer refrigerator Model #MFI2569VEM is that the ice maker spits out broken cubes, chips my glasses and I have to wipe up the floor everytime. The water dispenser is not cold like Hinkley Smit water. I was told its only tap water. How do we as a comsumer know any of this in the store?

Also, don't buy 30" Gas Range Model #MGR6751BDS you can't fit two pots much less place four all at once on top. The back is poorly made which takes up the room for the pots. So, when buying appliances bring in your pots & pans, 9x13, etc. to see if they fit. And don't let the salesman tell you stainless is nice. It's not it shows all marks and it is diffinitly hard to clean.

We purchased a Maytag bottom freezer refrigerator in Oct. 2006, and we are now on our third part that regulates the defroster. The refrigerator stops being cold. Both repairman (replacing w/2nd and 3rd parts) say they have replaced MANY of these parts. By reading the other complaints, it is a very common problem. Maytag should be held accountable!! We will never, ever again buy or recommend Maytag! So much for their ad campaign...Maytags now always need repairs!

My i tear old Maytag fridge conked out and I called Maytag. They told me that my model was under recall for defective parts and that they would send someone out to fix it. when the technician arrived he told me that he was only there to fix the recall problem and that the fridge not working was due to a bad defrost assembly. I called Maytag and cycle was not included. I ranted and raved how ridiculous this was but to no avail. I land upo paying $300 for repair and about $200 in loss of food.

My barely 1 year old Maytag bottom freezer refrigerator has stopped cooling in the refrigerator section. This has now happened 2 times. The first time was only for a day and the following evening, it began cooling again on its own. We attributed it to having lots of company on a hot day and figured the door had just been opened lots of times.

This last time it has lost coolness over the last 3 days, ice has formed both on the front of the door of the freezer as well as on the back wall of the freezer.

Purchased bottom freezer refrigerator MBB2256GES in November 2004. Paid $1800 with tax. Unit has failed 3 times, all out of very limited, poor warranty period.

Contacted Maytag for warranty information and all they wanted to do was collect personal information for marketing purposes I'm assuming.. Shortly after my first contact to Maytag, I began receiving telemarketing calls by the dozens per week, when I hadn't received a single call for years. Seems too little of a coincidence to me.

Now I am left with a defective, $1800 unit that isn't even 5 years old. Forced into buying another refrigerator. I'm quite upset at the service I received and the poor warranty on this product!

Maytag immediately tried to distance themselves from the service technician, claiming he was not certified: He has, in fact, been working with them for over 20 years.

Maytags limited warranty lasts only a year and is not even listed on the Maytag website; customers are asked to call the Customer Interaction Centre for details.

I purchased a Maytag Refigerator (model # MFI2568AES, serial # 10566513JP)

On 11/2006. In less than three years the unit has failed 6 times. Each time the warranty company has responded to the claim, however they have not been able to effectively repair the unit. On one occasion the warranty company stated that if the unit failed 3 times, the unit would be replaced. As of the last complaint on 07/12/2009, the same warranty company stated that the only way a unit can be replaced is if the unit fails 4 times, and those 4 times must be within the contract period. We have renewed the contract four times, but the repairs have spanned over three contract periods. Therefore each time the contract is renewed, it resets the count to zero as if no problems have occurred. This is clearly designed so the warranty company has the advantage of motivating the customer to renew the contract without them having to take any real action on a unit that is obviously a lemon.

food in the garbage. I was never offered an extended warranty for this $2500 fridge and now I know why. What a shame.

I bought a Maytag bottom freezer refrigerator model MBF1956KEB and the refrigetor section stopped cooling after 3 days of being delivered. The freezer's back panel forms a block of ice. I tried defrosting it manually but it does not work. I called the store where I bought it and they are trying to get it fixed asap but are still waiting for the part to arrive. It has been a week.

Aug.2009 another new compressor. I have called and asked at the very least for a 4 year warranty. The response was thet would give me a 10% discount on a new refridgerator. I feel this refridgerator is a lemon. I paid $1900 not even 5 years ago.I have had to pay for the repairmans service calls plus the cost of the food I have lost and been without a refridgerator for weeks at a time.

I am not sure what to do from here.My fear is in another 2 years it will go out again and the cost is $700-$900 for repair. At this point Maytag has covered the cost of repair but only until the 5 year mark.

What do I do??

door switch control. Puddle of water on floor! Repair people play this game with homeowner and factory so that homeowner gets [abused].

Well we are remolding over next several month the entire kitchen so guess what brand of 5 new appliances we're looking at? Inconvenience, ugly rust on white door. Repairman said to ignore it nothing could be done. Out of pocket repair visits. What has happened to to that ole Maytag quality and dependability we all trusted growing up! Will Maytag be another big bank &GMC disaster? Or will Maytag do the right thing. Back up consumer confidence. Make it right!

Dear Sir:

Less than three years ago we furnished our new home with what we thought were good quality Maytag appliances, refrigerator, washer and dryer.

sticks in defrost mode. I have a temp probe in freezer, when it sticks & heats you can watch the temp go from -2 to 40 F, if the plug is not pulled. The defrost board was diagnosed by a repairman. Four boards later, it still sticks & heats. Using any of theses boards, at different times-no pattern, produces a fully functional frig, for a while.

WE no longer keep anything too valuable in the freezer section. We rely on the old freezer in the garage.

I purchased a $1700 maytag wide by side fridge and have had nothing but problems with it. The ice maker constantly jams, the ice maker has been replaced, the water holding tank has been converted to a tube system, the drawers dont keep the correct temp and after the 2009 safety relay recall the fridge stopped working. As it is no longer under warrantee I was forced to pay a $276 bill to haver it fixed.

the A&E service rep told me the part cost $88 but eh labor was almost $200. I took him literally 10m minutes to replace this part. When I asked how much they charged per hour he told me they dont charge by the hour but by the job code. Sounds like bologna to me.

I am extremely disappointed and have had no problem with my 20 yr old whirlpool fridge in the basement. I also have a stove and washer and drying sytem and have had problems with these items as well.

Maytag will not reimburse for the service agreement ... even though we would never have called SEARS or purchased a service agreement if our refridge hadn't failed due to their faulty relay.

How come you people haven't stepped up and notified the public of this? on TV where that would get to all the people and stop the public from buying this piece of junk Product. Loss of food and time.

I AM VERY DISAPPOINTED IN MY MAYTAG FRENCH DOOR REFRIGERATOR which I purchased in April 2006! I thought I was purchasing a very good product. WRONG. I spent over $2000 for an inferior product. First computer board went out in first year and half. Warranty barely covered it with alot of run around. It took me hours on the phone complaining. Finally Maytag agreed to pay. This year Jul 2009 icemaker goes out. Called Maytag and no recall from what service rep said. I can't believe that something that expensive has problems so early in it's life. My grandparents believed in Maytag UNFORTUNATELY THINGS HAVE CHANGED so DO NOT BUY THIS PRODUCT...

We recieved notification of the a recall from Maytag in April 2009. We were scheduled for repair on July 9th. We waited all day but recieved a call from A & E service (apparently a company Maytag contracted with- we have heard they are owned by Sears) at 4:45 saying they would not be able to make it out that day. They came on Friday, July 10th and installed the relay.

On Sat morning, we discovered the refridgerator wasn't working at all and the floor was covered with water. We called Maytag and spoke first to "April" who refered us to A & E-the service company. They said they could not come out on Saturday, and refered us back to Maytag. We then reached "Anastasia" at the escalation line of Maytag, and got a huge run-around about sending someone out that day. After numerous calls, A & E did eventually send the same repair person out on Saturday July 11th, who admitted to us that they are aware that the relay has caused this same problem with other customers (it caused the compressor to go out). A & E had to order a part-which was to be delivered to us Monday.

The part did not arrive, we were re-scheduled for repair on Tuesday July 14, and again Wed.July 15th and both appointments were cancelled by the A & E. Finally,one week later-the repair was complete.

my fridge suffered a short circuit, blew up the compressor, and scorched the wall behind the fridge. the costs of repair were too high to merit doing it. so we threw the fridge out. we then learned of the recall. maytag are not offering to compensate for anything other than the 78$ diagnosis. they refuse to discuss this further. they admit the fridge was faulty but since i don't have the fridge they wont do anything about it. if a class action suit gets going, i would vote yes.

The recall part was installed about five weeks ago. After about a week, the frige began to get too cold and the milk froze. So, my wife turned down the temp. Within a couple more weeks the frige got really warm so I turned it up to max, but that didn't fix it and some of the food spoiled.

I've read many posts where people could not even get in touch with Maytag. To be fair, I got a representative right away. She scheduled an appointment for the following day but argued with me that the recall part caused the problem.

The A&E guy looked at the freezer which was completely frozen in the back and in the coils. He went on to describe that the part that controls the air flow temperature or something like that probably burned out but went on to describe that the recall part was the very same part as the old one, but just with a cover on it to keep sparks from shooting out and starting a fire and that it would not have caused the other part to go bad.

When he was done, he sort of lectured me that A&E is not out to screw anyone over and that they are a responsible company, etc. He then handed me a receipt and I said "is this a bill" because I saw $278 on it. He got kind of upset and said "NO !" Well, how would I know that when I see $278 on a printout.

Anyway, obviously things went ok for me vs other stories I've read about this problem. I think what's happening is that A&E is getting the same bad rep as Maytag now...and well they should because they know what is going on just as much as Maytag does. I'd make an educated guess that they know the recall part is blowing out that other board, but their payoff from Maytag might not be such a good thing since their reputation is going down the tubes.

Thanks everyone else for giving me the ammo I needed. Hope this note helps too.

We had our Maytag refrigerator's side-by-side relay switch replaced on 7/8/09 because of a Maytag factory recall notice. The very next the refrigerator was broken. They sent another repairman out the following day to fix and charged us $286 claiming it was unrelated to the relay switch replacement. We purchased our refrigerator in 2002 and have not had any problems with it until they replaced the relay switch.

We purchased a Maytag refrigerator in March of 2005 about 1yr. later it the ice/water dispenser stopped working and we noticed a burned smell, and the release bar for the ice dispenser was melted. I called fry and they refuse to help, siting I din't but the in store warranty. I called Maytag, They stated that have a documented warranty for me, and asked if I registered the product. Said they could send a repair man w/ all these fee's. Soon the refrigerator started barely cooling and puddles started to appear on my wood floors. The freezer started developing ice in the back of it,not cooling along with the fridge side. It would defrost and start cooling again. We learned of the recall, and called Maytag our refrigerator has everyone of the symptoms, however they said our serial did not start with the proper letter. We have lost hundreds of dollars of food repeatidly. I have requested numerous calls from Maytag management and we have not heard a word from them.

Well they got me too. Relay switch was replaced on my maytag side by side refrigator on June 30, 2009 right after that the unit stopped cooling had a second repair guy stop, nope problem is not related. yeah right. they want 280.00 to repair unit i declined then the wanteded to charge me 80.00 for service call. ha ha.

Purchased a new side by side refrig from HHGregg on May 11, 2008. The ice maker has never worked right, finally quit working in March 2009, called store, visited store (HHGregg) and had warranty paperwork for 5 additional years, customer service folks at number provided told me to call local repair man and I did, well it now, July 12, 2009 and they still haven't shipped correct parts yet. They promise by Friday, I have spoken with way too many people to list, but this is ridiculous beyond belief.

Our Referigator compressor and possibly the relay stop working,so we had a repair man come look at it and he said that he had replaced two relays in the fridge but it looked like the compressor was shot, so we call maytag and the person we spoke with said that it was out of warranty and that they could not help.

so 4 days go by trying to not spend 4700.00 in repairs but we had to go to Lowe's and purchase a new Whirlpool fridge ($1190.00) the day after bought the new fridge we get a letter from Maytag indicating that Amana have been having problems with certain Model # and Serial # and they give the listings and our match the recall serial#'s and Model#'s but when we call back Kevin tells us that even though the model and serial number match that it is "not" one of the one's on the recall (after we mention the fridge is broken)

my wife made the first call to Kevin and I made a second call to him today and spoke with him and his supervisor both giving us the same standard answer. It is quite a coincidence that our fridge breaks and it has the matching Numbers but not one of the one on their list. Our model # is (ARS)E66ZBW the code given and our serial # is 10287373(AX) code given. Our MFG No.PARSE66ZBW0

I have the Maytag Wide by Side refrigerator. For the second time now, it has gone out. The first time the defroster went out - causing the refrigerator to quit cooling - then causing us to lose food, etc. Got the replacement part - then got the recall repair (the fire hazard) - now it has gone out again - can't get the refrigerator under 65 degrees. I have a $300 refrigerator in my garage that has performed infinitely better than this $1700 one.

3. 6/29/09. Dies. Trips circuit breaker. A&E van arrives, replaces toasted compressor, announces capacitor previuosly done under item #2, was a "hard start" unit, and subject to failure.
He also informs that the t-stat is toast, need to order, 8 day delivery and repair appointment.
1-800 phone calls all end up with accented English phone jocks of very little help.
Beware of 3rd party subcontractor repair types, and if you don't have a service aggrement, you're screwed.\
Maytag reefers suffer from low-grade offshore parts, and Sears service can be iffy depending on who shows up.
Maytag? Never again in my lifetime.

.

I bought this French door refrigerator 7 January 2008. Contacted maytag June 2009 to see if they could help with the expense of repair. They gave me the name of their repair service. Serviceman came out to do repair and found out that he needed a repair board to make the repair. After he left we found out that nothing worked anymore. We had to remove all item from refrigerator.

we lost several items and we had to wait a week for repair. Maytag finally said the would pay for part but not labor. This was an expensive repair and it was only 16 months old

A&E Factory Service came to replace the recalled relay switch in our frig. The technician then said that the condenser fan was not working and needed to be replaced. I had never had any problems with the frig and demanded that the work be done at no charge. A&E refused but Maytag said they would authorize the repair at no charge. When a second technician from A&E came 4 days later, he said the electrical connection was good but the fan motor was burned out.

Maytag then denied saying they would authorize the work and I told the technician to leave. When my husband went to remove the fan with the intention of replacing it himself, he saw that one of the electrical terminals was bent/unconnected. When connected properly, the fan worked fine. Either A&E has incompetent technicians or they are intentionally sabotaging appliances to obtain more work.

Why does Maytag continue to hire this company when there have been so many similar complaints?

Maytag French Door SS. It is 2 1/2 yrs old. Have called for service on the ice maker at least 3 times and mickey moused it the other times to get it to make ice cubes. I had the guy out today and well it needs a new ice maker already. You spend 2500 on it and t breaks after 2 plus yrs.

there is no build up on defroster. But water comes into freezer from defroster area onto freezer floor, builds up and also leaks out and onto our floor and now our floor has buckled on both side of refrigerator and freezer, seemed to start after repair man fixed Recall item a month ago.we had defective defrost controller replaced 8/08 we have wide by side Maytag 2003,

My refrigerator was on the recall list for possible fire hazard. Repairman came out to replace a part, took 10 mins. After he left, our freezer stopped working, and now the refrigerator side has stopped working. Complete loss of food. Being Sunday, I did get an answer at Maytag and A&E but nothing can be scheduled until Monday. I am a mother and this is an extremely difficult situation to manage with two small children. I am mad, and moved to file a complaint and investigate starting or participating in a class action. I know others have stated the same. We are all being taken advantage of. This is not the first time I have complained about Maytag and their supposed service. I filed an e-complaint directly to them 2 years back for their handling of my ice machine repair.

Maytag should stick with washers/dryers as they make a lousy refrigerator. Should have bought a Kenmore!

1. Water leak left marks on kitchen carpet that cannot be removed. 2. Unable to completely remove stains from tray. Also, tray holder is rusty!

Refridgerator Model # MTB2156GEW, purchased not even 5 years ago, with in 2 years motor in freezer burnt out and had to be replaced, called Maytag and they replaced motor and it cost over $250.00, parts and labor.

Watched him repair, remove cover, remove 2 screws, remove clamp and plug new motor in. Well this part burnt out again, not even 3 years and it's bad. Called SEVEN places to get this part, it is on Back order till July 15, 2009, with no guarantee that they will have it then.

Spoke with Maytag and found out about faulty relay switch, they sent a tech out from A&E waited ALL day from 8 am to 5 pm, he came at almost 5, supposed to replace part left me NO paperwork or proof that this part was replaced. We had to drive 40 minutes to a parts store to get another motor for freezer so it would work, not the identical part but what was recommended to us for substitution.

I paid tons of money for this fridge, a ton of money in parts, labor and more parts, not to mention all the food we lost and thru out.

This fridge was bought the same time as a washer, the Maytag washer was history after 4 years, first water pump went and then transmission, cost more to fix than it was worth.

Refridgerator Model # MTB2156GEW, purchased not even 5 years ago, with in 2 years motor in freezer burnt out and had to be replaced, called Maytag and they replaced motor and it cost over $250.00, parts and labor. Watched him repair, remove cover, remove 2 screws, remove clamp and plug new motor in.

Well this part burnt out again, not even 3 years and it's bad. Called SEVEN places to get this part, it is on Back order till July 15, 2009, with no guarantee that they will have it then. Spoke with Maytag and found out about faulty relay switch, they sent a tech out from A&E waited ALL day from 8 am to 5 pm, he came at almost 5, supposed to replace part left me NO paperwork or proof that this part was replaced.

We had to drive 40 minutes to a parts store to get another motor for freezer so it would work, not the identical part but what was recommended to us for substitution. I paid tons of money for this fridge, a ton of money in parts, labor and more parts, not to mention all the food we lost and thru out. I will NOT own another Maytag/Whirlpool pc of crap appliance again. This fridge was bought the same time as a washer, the Maytag washer was history after 4 years, first water pump went and then transmission, cost more to fix than it was worth. I know own a GE washer. I will tell everyone what problems I had and consider myself fortunate the relay on fridge didn't burn my house down.

Maytag Fridge MFI2569VEM0 - double doors, freezer below. New house, new fridge. Ice maker line has frozen/broken twice flooding our kitchen both times. Repair man came the first time, repaired and said it was a 'fluke'! Fridge goes back tomorrow to Appliance store!

Maytag Fridge MFI2569VEM0, double doors, freezer on bottom - new fridge, new house. Ice maker has broken and flooded our kitchen twice. Was repaired once and the repairman promised it was a 'fluke'. Fridge goes back to Appliance Store tomorrow! Damaged wood floor, ceiling in lower level.

I had a fridge delivered on June 5th that I ordered from an actual Maytag store and not a reseller like best buy. I paid 1000.00 for the side by side and purchased a 3 year warranty. The guys came to deliver it the next week and I thought it was strange that the same guy who sold it to me also delivered it, but no biggie. They came in and took out my old one (the compressor went out). Then I get called outside to take a look at the fridge. As soon as I walked outside you could see a golf ball sized dent in the side of it. I did not purchase a scratch and dent fridge.

John (the seller and delivery guy) said that I could either take it with a discount or they could order me a new one and have it delivered the next week. I told him that I didn't purchase a dented fridge but I couldn't wait for a new one as I didn't have a second fridge in my house and I have a family. I told him to bring it in and I would discuss it with him when my husband got home. I asked him what the discount would be and he told me well since its not the highest end model maytag will probably only give me 50.00. I said who cares how much I spent or what model it was, I didn't order a dented fridge.

So the guys left and my husband called. and they did only offer us 50.00 or a new one. I just got back from maternity leave and I have no vacation left to take off to wait for a new one. My husband has vacation but not much. I called the maytag customer service line and explained to them what the problem was and that they were putting me in a position to where I had to accept the 50.00 (not enough money for the dent) or get a new one and waste a vacation day. She told me that she could offer me a 6 month extension on my warranty but thats useless as the warranty doesn't cover the dent.

I told her no I didn't want the extension, I didn't want the 50.00 and I would take a vacation day. I wanted more money off the cost of the fridge. She said that I was given 3 options and those were the only 3 options that she was going to offer me and she kept repeating herself. I told her that I would never purchase anything from them again and that I would do everything I could to keep people I know from buying from them and all she could say was, I'm sorry to hear that. She didn't seem to care. Go figure. I wasn't expecting a free refridgerator I just expected more than 50.00 back as I know for a fact that they would sell it for less than 1000.00 on the floor as a scratch and dent because I almost bought one for 300.00 less than what I paid for.

After the delivery guys left, my neighbor who watches everyone came over and said that she saw them dent the fridge in the truck and they were freaking out because they didn't know if I was going to keep it or not. She said that they swung the door open on another fridge and it hit the side of mine. I told the customer service rep this and she ignored me and didn't even address that problem. I will never purchase anything from them again and I hope that none of you will as well. their customer service line is horrible and very unhelpful. they don't care about the consumer!

I received a refrigerator recall notice from Maytag regarding a potential fire hazard which may occur regarding some component in the back of the unit. I was replaced however the refrigerator side no longer was getting cold and needed a repair of $301.00 to replace the control panel and thermostat.

Our Maytag Elite refridgerator (mod. 106.52209100) manufactured by Whirlpool very nearly to what I can see caught fire this morning. The relay is melted and fried and has apparently burned out the compressor. (Relay part # 4SP1101). There is a recall on Whirlpool/Maytag/Kenmore refridgerators which was caused by the failure of the relay (appears to be a different part number but with the same issues of catching fire).

After going from department to department the Sears consumer affairs div. put me on an emergency service call list and they're scheduled to come in two days. Have contacted Whirlpool and was told they can do NOTHING for me despite being the manufacturer- refused to provide information relating to the relay whether there have been other reports of this occurring with this relay. Quite obviously to me if this issue is occurring with relays there should be a recall on my model but it is not included in the recall. I'd like to have others who have had this issue provide me with details so I can persue it and hopefully extend the recall to this model.

My refrigerator (which is on the recall fire hazard list) is recessed in cabinetry. When a repairman arrived he refused to pull it out unless I signed a waiver absolving him of any damge caused by him to get to the rear of the refrigerator. When I refused to sign the document, he left without making the repair. In a telephone conversation he later stated that it was a two man job and Maytag would only pay for one man When this information was brought to the attention of Diana, a supervisor in the "esclation department" of Maytag,she insisted that the form be signed or as an alternative that I accept the sum of $75 in full satisfaction of Maytags recall/repair obligation. It also made no difference to Maytag that I and my husband are senior citizens and are unable to personally remove the refrigerator so it can be repaired. This does not seem to be a good faith attempt by Maytag to fulfill its recall obligation.

A month ago my MAYTAG refrigerator started smelling like it was burning, making noises, & finally stopped working. I lost everything in the fridge & freezer which was such a waste since I am receiving food stamps. I bought this piece of junk in PORTSMOUTH N.H. on Christmas Eve in 2003. I was desperate because it was Christmas & needed the appliance immediately. I got nowhere with STATE STREET DISCOUNT or MAYTAG CO. so I called 3 different times to report this issue, to the U,S, CONSUMER PRODUCT SAFETY COOM.at the above phone #. I was told this fridge was not in the recall. My numbers match on the recall notice! Model # "MT"B22156GE*.

There are 2 model numbers in the fridge. One is on the inside left & one is inside the freezer. The only difference in both numbers is that the one in the fridge has a W ae the end of it. This is definetly a recall because the beginning letters match the recall notice. I have been w/out a fridge now since all this started. (one month) I just don't have the money for repairs or a new fridge.

I will badmouth the MAYTAG CO. until the day I die & will spread it to all my friends on the internet hoping they will spread it to all their friends! In the meantime, I am not eating properly because I have nowhere to put my perishable foods & I am elderly with all kinds of health problems. I didn't know until this happened that I had so many tears left in this old body! I am physically sick over this & still w/out a fridge.

My refrigerator went out back in february around the 20th the compressor went out I talked to maytag and since the refrigerator is only 2.7 years old they would give me 50% off the parts so I said ok I hired the repair company locally and they charged me $306.00 to install the parts and install the new freon. the regrigertaor still did not work the technician I hired then called maytag himself and told that the compressor did not take and additonal parts are going to be needed to take care of the problems maytag agreed to send us the parts free of charge

I have received the parts but I am still waiting for the eveaporator which has been backordered since february we are now into June I still do not have a working refrigerator I feel I am been jerked around I have told maytag what is the problem there response is that I do not have a warranty on the refrigerator. I told that is crap I have two other refrigerators I have had for over 6years and never had a problem with htem. This refrigertaor is the ice2o model I paid good money for it and it does not work. this not the first time i have had a problem with this refrigerator it went out aafter one year and a day nad I had to fight with them to fix it again they told me the warranty was up I fought with them and they fixed it two weeks later under warranty. Now with this problem I have been without a refrigerator since february and I feel a replacement is in order or a refund of the purchase price so I can go out and buy a new one but a different brand!

After the replacement of a part due to a MAYTAG refrig recall my refrig stopped working completely. A&E was sent to my home to replace the part. After reading other complaints I am certain something isn't right with A&E. I lost over $200 of food

After replace recall RELAY part for compressor, Refrigerator start make noise and couple days later refrigerator compressor dead. Call maytag for advise, they are not customer friendly, insist it is my own problem and it has nothing to do with their new relay - now compreesor doesn't work anymore. If I need repair, they will send tech to check and repair - CHARGE ME. Today I ordered another refrigerator thru SAMS club to replace this one(It costs me $16 + tax to get ride of it). How can I trust their service and products. No more Maytag products in my lifetime.

My refrigerator STOP freezing on the refrigerator side AFTER the massive Relay fire that Maytag has to do. And same as other people on here, Maytag and the local party service playing dumb and said that the Relay that they replaced did not cause the fridge to not freeze any more. As we can see, many people got the same problem after MAYTAG did the relay. I will demand them to fix my fridge to be working as before MAYTAG touch my fridge. I'm not getting comensation for lost of foods and time spent on calling the MAYTAG and A&E third party.

They will be out again on Monday June 1,2009 (I will take a day off to deal with Maytag. The 3rd time they came out, the technician was nice enough to said that it might be the control board behind the two slider that control how cold you want them to be. We should all get a complaint to local BBB for this MAYHAM MAYTAG problem. I willing to pay for this. Even if they fix the problem, make sure to tell any one you know, don't ever buy a MAYTAG or Whirlpool product again after dealing with their CUSTOMER SERVICE department and escallation. I encourage any one that got the same issue to complaint in this site and print it out before the local service to come out to replace the Relay.

Since it has happened to me, I would suggest to call MAYTAG when you making the appointment that your FRIDGE was working and make sure to demostrate to the tech that come out before he replaces the relay. Then MAYTAG doesn't have any story about it is not their fault and the recall Relay doesn't has nothing to do with it.

I bought a maytag french door refrigerator in Sept of 08 this is my third complaint about the ice maker which grinds and grinds and hardly puts out any ice. Now the ice maker has ground so hard the plastic paddles have broken off and are being spewed out with the ice

Due to the recall MayTag sent out A&E Factory to replace the recalled part. Less then 3 days later I notice my Refrigerator was not very cold. Nine days later I come home to a HOT refrigerator that is no longer working. It was working FINE before they replaced the part.

I called them and they came out and stated that the Defroster went out and it was just a coincident that it happened right after they replaced the part. I hardly think so.. So, for $280 I paid them to fix it.. I am just curious how many others had this problem as when I called and asked if they have been getting calls like mine the lady stated yes unfortunately we have.

I have a Maytag Refrigerator. A couple of months back I was informed that Maytag needed to replace a part on the frig as it was catching fire. They then scheduled for A & E factory services to perform the work. After waiting 4 hours, the technician showed up and switched out a part. The refrigerator then stopped working. They scheduled to come back out and after waiting 4 1/2 hours and being told twice that the technician was on his way they lied to me and said they had been there and noone was home.

Seeing as how I live in a building with a 24/7 doorman this seems inprobable. Upon calling Maytag, now Whirlpool I was told this was not their company so they could not be responsible for their actions.

DO NOT BUY MAYTAG OR WHIRLPOOL APPLIAN CES. THEY HAVE VERY POOR QUALITY PRODUCTS AND NON EXISTENT SERVICE. I HAVE A CONDO AND THE APPLIANCES WERE HERE. I HAVE SIGNIFICANT PROBLEMS WITH MY MAYTAG DISHWASHER.

I purchased a Maytag Frig like all the others that have posted here, and I can say the same. Catches on fire, smokes, leaks water, ruins food, and have spent svereal hundreds of dollars with no luck on the repair or refund of even qualified repairs. I hope there is a class action suit againt Maytag, and I will bad mouth their products forever

I purchased a Maytag refrig four years ago and now find they are not selling replacement parts for this. They quit making the replacement parts, basically building in obsoleteness in their appliances. This is outrageous!

I paid a huge amount of money for the largest refrig they made and now cannot get the ice machine fixed and very few places have the replacement part and if they do, you have to pay through the nose to get it fixed now.

I have a maytag refrigerator. Within the last year the fridg has stopped working 3 different times. Every time it breaks down, my groceries goes bad. I have a new born, and need to have his milk cold. When I call they set mu up with an appointment 2 weeks from when i called. I need my fridge to be working, Can u do something. I cant wait till next week.

our compressor was replaced april 17th. we noticed that the fridge was never as cold after that and it kept getting warmer and warmer. we kept setting the temp colder and colder till we hit the max. had a roast and a 6 pack of chicken breasts, plus all our dairy products go bad over the weekend. i put a thermometer in the fridge yesterday and checked it this morning - 70 degrees! weve lost everything. checked the freezer - ice cream is runny and the freeze pops are liquid. I suppose well lose everything in there, too.

when i called the company who replaced the compressor, they said that a lot of people have experienced problems after the compressor replacement, so all calls have to go directly to maytag so they can keep track of the issues. after being transferred 4 times for escalation, they finally told me someone will be out tomorrow between 8 and 5. she said if they determine its not related to the compressor replacement, the cost is on us. gee - what do you think the verdict on that will be?? of course the fridge has a 5 year warranty and we just hit 6 years. cant win. best of luck to all dealing with this.

I purchased my Maytag refrigerator in 2001, thinking I was getting a "top-of-the-line" appliance that would be trouble free. I have had 3 ice makers installed, and this last one is flooding my kitchen, as well. My fridge is part of the recall...my son opened up the freezer door one evening and a flood of water, blood, and ice cream gushed out. I called a repairman the next day. He said I was lucky it hadn't burned my house down because the compressor was running REALLY hot. I can't afford to get it fixed, so borrowed an old fridge from a friend. The Maytag made a very nice looking pantry. No money for a new fridge! Then I heard about the recall on the news.

Called up Maytag and sat on hold for three and a half HOURS! I was told that they were really busy so I should call back "tomorrow" because they couldn't help me, due to the large call volume. I called back three days in a row, being kept on hold for a MINIMUM of two hours each time. I finally gave up and decided to wait a few days. I called back four days later, sat on hold two hours and fourty five minutes before someone actually answered and sceduled a repair man to come out. He replaced the starter motor, which had burned out, due to the compressor not working properly. He told me it was fixed and I would have no further trouble with it. This was on March 4, 2009.

On Saturday evening, my son opened up the freezer and the flood washed over his feet AGAIN! The coil at the bottom back, behind the panel, was glowing red hot, it was making a sizzleing noise, everything in my freezer was melted and the meat had started to COOK! The inside of the freezer was so hot, we could not take the food out without using oven mitts! We unplugged it immediately and pulled it away from the wall. The wall behind the fridge was too hot to touch! I hate to think what would have happened if we had been sleeping or not home! I called Maytag to discover that the phone number that says "call anytime" only works before 8:00p.m.!

I called at 9:00 a.m. Monday morning and was tranfered from one person to another for over three hours! I called FIVE different phone numbers and was told by all these so-called "customer service" people that since I had already had it fixed once, due to the recall, any other repairs were my responsibility! Even if it turns out that it is the same problem. Apparently their recall policy is NOT to actually FIX the problem, but to make you THINK they have fixed the problem. They do and say ANYTHING to make the "valued" customer pay for the repairs.

I am afraid to plug this fridge back in! I don't want to burn to death! I don't want my children to burn to death! But they don't care. It's "not our responsibility to repair your refridgerator". I can't afford to have someone cme out to fix it. I definitely can't afford a new fridge! The attitude of the Maytag staff is definitely NOT one of customer service. They seem to be trained to protect the Company no matter who they kill in the process. It's not their problem. NEVER again will I buy a Maytag. And I'm telling all my friends and family and co-workers, and anyone else I talk to! DO NOT BUY A MAYTAG. They have NO customer service and their advertising is EXTREMELY FALSE!

Why isn't this refrigerator on the recall list? Purchased Jan. 1999

They sent DockStaders appliance repair out to replace the relay on Friday morning, 5-08-09. they replaced the relay and left. Saturday afternoon we went opened the freezer and most everything POURED out. Our frig, which was working before the 'repair', now was not.

I called Maytag back and was passed to the recall escalation group and spoke with Sean, who said he was the top supervisor in charge of the recall escalation. Sean said that they would send the repair person back out, on Monday. I asked him what I was supposed to do with the food that was no longer frozen and actually kind of warm. He said i should put it in a cooler.

I told him they needed to send someone today, Saturday. He informed me that the repair shop that came out was closed until Monday. I asked him to call one that was open on Saturday, he said he couldn't do that, they HAVE to send out the same company that was there.

I asked for his supervisor, he said he didn't have one, he's the one in charge. After confirming with him that he was not the CEO of Maytag, he finally told me that his supervisors name was Abby, but she did not have a phone, so I could not call her. I asked him how he communicated with her when he needed to and he said that he would walk over to her desk. ?

He finally tranferred me, after leaveing me on hold for 10 minutes, to someone that identified herself as a 'corporate manager'. Jessica, id#11739, who gave me the same story, we can't call someone else to go out, it has to be the same company, they are closed until Monday.

I called back to speak with Sean again, was placed on hold for another 10 minutes and then disconnected.

I called again, was placed on hold for over 10 minutes. While waiting, called on my cell phone and asked to speak to Sean and was placed on hold. The person on my cell phone came back on and transferred me to Sean. While speaking to Sean, the first person picked up and said that Sean was at lunch and could not come to the phone.

I told her that I found that interesting since I was speaking to him on the other line. Sean said that I could send him a claim for the food that was ruined and that they would be sending out the same repair company on Monday. I realize that they are saying that they will compensate for the food and are going to correct the repair, but they are awful with the way they deal with customers. There are appliance repair shops open on Saturdays,and for them to initiate, screw up the repair, and say that they CANNOT call another repair service is ludicrous.

If I wanted to find someone else to service the Maytag I would have to pay for it and Maytag might reimburse me if I used an authorized repair service. No guarantee. I checked with 3 or 4 service repair dealers and none are authorized to do Maytag repairs under extended warranties even the ones that say they are Maytag stores. Service is the worst I have ever seen. Will not buy another Maytag appliance as they don't care how bad their products are. Waiting a week is not accepatable for anyone. I am now waiting for the refrigerator to stop working completely as the food is getting warmer by the hour and will probably do so before someone comes to repair it. Lost over $350 in thawed food.

These refrigerators are junk. Defrost controls go out every few months. Relays burn out and sometimes cause fires. There are so many common failures with this model refrigerator. Maytag issued a recall but they usually find a way to get around standing behind their products.

I received a letter regarding the Maytag recall in early to mid April. I called on Friday April, 24th the scheduled an appointment so that the defected part could be replaced. The appointment was set for Saturday April, 25th between 8:00 am and 5:00 pm. The repair guy from A&E arrived at approximately 11:00 am. He replaced the defected compressor.

The repair was completed in about 15 -20 minutes. My family and I left the house at about 2:00 pm for my sons baseball game. After the game went grocery shopping at BJs and Kroger. We arrived home at about 6:15 to find water and Popsicle juice coming from the freezer. The entire unit had stopped working. I called A&E first and they told me I would have to call Maytag.

Frank, a customer service manager with Maytag was very incompetent; they offered only $100 dollars and the comment that it was very unfortunate and said I would have to wait until Tuesday before someone could come repair the unit. I was also very offended by several comments he made suggesting I was wanting "the farm" from Maytag. I only want and wanted my unit working again.I called A&E again and received an apology from the sales representative and a phone number to help with my food loss.

I called to schedule repair of this recalled "relay" because I thought it was the right thing to do and the letter scared me a bit. Maytag scheduled repair with A&E Factory Service for Thursday, April 23, 2009. No problems there. The A&E guy comes out replaces the part and is gone in under ten (10) minutes.

Friday, April 24, 2009 at 7:00 am I go into my kitchen to find water all over my floor. When I opened the freezer side, I find water dripping all down the shelves, meat thawed, popsicles melted, etc. I called A&E and they tell me "uh-oh" you have to call Maytag. I called Maytag...on hold for 15-20 mins...the customer service rep. acted nonchalant and put me on hold again so she could call a local repair company. She told me someone from S&S Applaince Repair would call me later this afternoon to arrange repair for this evening.

Fortunately, S&S called me right away and said they had some one in my area and he would be at my house in 30 minutes. This repair man came as said. He is working on the fridge as I type. we will have to wait and see if this takes care of it. Meanwhile, I must start making a grocery list to try and replace all the food that has spoiled! I will be making an offical request that Maytag reimburse the cost of food and lost time. If they do not there will be an oficial complaint to Maytag and the Better Business Bureau and whomever else I can complain to!

We purchased a Maytag Plus refrigerator because of the fine Maytag reputation and to match the other appliances in the kitchen. I guess compared to the long list of upset customer's we are some what lucky. We have not experienced any technical difficulties until the door that holds the ice maker started peeling and looking rusted.

We called Sears and Sears told us to contact Maytag and Maytag said nothing. It was our problem and we had to fix it. A year later we have a large rusted area close to the handle. Looks so pretty!!! This week we received in the mail a letter from Maytag advising of a recall due to potential fire hazzard, my husband called the number on the letter and they sent a tech today to replace the faulty part. He also gave us a 468.00 repair estimate to change the door. My Maytag washer (of 2 years) stopped working in October and it was cheaper to buy a new washer... GO MAYTAG! and I really mean GO and take your crappy products with you.

Our Maytag Refrigerator went out on Feb 5-09 during the night. I called 3 different Whirlpool Service Companies on the 6th. They told me it would be a week before any of them could come out to repair the unit. Being a Diabetic with Insulin to store plus all the food was now at room tempurture, I called a local service provider who could come out that evening. He replaced the part that is on the Recall for starting fires, a relay.

I called Maytag and after much corespondence was told that they would send me a Courtesy Check for $100.00 against the $178.00 I paid to get the repair done. Not counting the Insulin or food I agreed since they offered something. Now April 18th they tell me that the part was not one of theirs so they now won't send the check. I am taking them to small claims court for the $378.00 I am out. This is customer service! I just replaced our washer and dryer with Bosch products NEVER WHIRLPOOL AGAIN!

$378.00 worth of Insulin and food

I bought a Maytag Fridge in 2000 and have had to fix it no less than five times since I got it. It stops cooling and my food spoils. I've paid more to fix it than it was worth $1,100.00. I was told by a Sears Repair man the fridge is a lemon and it freezes up. The model I have has to be fixed repeatedly. It was the top of the line when I bougth it. Model # MSD2456DE Maytag Plus. The water on the front door won't stop pouring either. It is crazy! It makes me crazy!

I have asked Sears over the years, different Managers to reimburse me or give me the Maytag Dealership number to call. I was told recently when I called again, I could by a new one and they could discount it down to $1,300.00. Well, just great, since I only paid $1'100.00. So, why would I buy another product from them if they won't make good on this one?

The fridge stop cooling and my food spoils. I has done this over five times since I have had it!

I purchased a Maytag Refrigerator Model No. MFI2568AEW in August of 2007 and it just started experiencing problems; specifically the control panel lights flash and the flapper valve for the ice dispenser is cycling open and closed causing a popping noise. Called Maytag customer assistance this morning, they did not know what would cause this problem and suggested I get a Maytag certified technical service representative to look at the refrigerator (at my cost).

I then did some research on the internet and found numerous other owners of this refrigerator that had the same problem (in 2007 and 2008), coincidentally most experienced this problem just after the warranty period expired. According to the internet posts, the problem is caused by two capacitors on the control panel that overheat and fail. Someone with a little electronic repair skills can purchase replacement capacitors at a local radio shop and perform the repair with minimal cost for parts (about $20.00) or purchase a new panel board and replace the entire board (cost about $200).

After reading these internet posts, I again called the Maytag Customer Service department and asked if Maytag could send me a replacement control board at no cost since there were so many people that have experienced this issue. I was told that I would have to pay for the part since there were no current recalls, etc. for the model of refrigerator that I owned. It seems to me that this is a design flaw that should be corrected by Maytag. Hopefully your organization can look into this problem and try to get Maytag to acknowledge they have a problem and provide owners with a re-engineered part that will correct this issue. Thank you for your consideration.

I'll try the do it yourself fix first for $20.00. If that fails, I'll purchase a new control board. If that doesn't correct the problem I intend to call an appliance repair service. Worst case, I'll purchase a new refrigerator ($2,500), but not a Maytag or Whirlpool product.

I too purchased a Maytag refrigerator because of their reliability. I too, was BURNED! My refrigerator has had so many repairs, it has cost me 6 times what I paid for it. The compressor constantly keeps going out. Every time, I have had to throw out all the food in the frige/freezer costing me hundreds of dollars. Maytag DOES NOT CARE AND HAS NO CUSTOMER SERVICE. They don't even have Maytag repair men. They just contract with whomever is in the area. Even if the part were covered (which they always found some excuse why it wasn't) I was still responsible for the labor. DO NOT BUY MAYTAG, IT IS THE WORST AS FAR AS RELIABILITY. IF YOU GET ONE YEAR OUT OF YOUR APPLIANCE, GOOD LUCK TO YOU.

I have a Maytag Plus refrigerator - model# MSD2556AE. Last month the refrigerator stopped working. I contacted Sears and made appointment for a technician to come out and fix the fridge. A technician came out, investigated, found what he said the problem and got the fridge running. After paying a fee of a $186.00, the tech went aout his business. Couple hours after the technician left, the fridge stopped working again. Hah, I was furious. Like most people nowadays, barely have money to buy groceries, now I am an extra ~ $200.00 deeper in a hole.

I contacted Sears again, explained the situation and scheduled another appointment. Another technician came to my house (first thing in the morning), investigated and told me such and such' was not re-installed properly. After taking out the assembly out (located on the upper right hand side) and re-assembled, the fridge was humming again like it was working so the tech left. Around evening, the wife and I feeling happy, went out grocery shopping (didn't even bother checking the fridge). Couple hours later, after spending close to $200.00 on groceries, we came back home. I opened the fridge door and low and behold, the stuffiness smacked me right in my face. The fridge had stopped working again.

I contacted Sears again and this time a senior tech was scheduled to come look at the fridge. Upon the tech arrival, I asked him couple questions and based on his answers I went out and purchased a new fridge from Sears Scratch an Dent. I am waiting for a refund from Sears. Couple years ago, when I got home from work. I went down to the basement and found my carpet was soaked and the basement stuffy. After further investigation, I found that the water was coming from the fridge. I had to re-carpet the basement due to stuffiness. The fridge had been leaking fro quite sometime and I didn't realize it.

I called a Maytag repairman to come look at the fridge. His investigation revealed a bad sensor of some sort. I believed I paid him about $400.00 to come fix the fridge. This fridge had put me thousand of dollars in a hole. As I am typing this message, I am looking at the fridge ready to take a sledge hammer thru it. It'a amazing how a company can screw up consumers and there is really nothing consumers can do about it.

I purchased this refrigerator from Maytag on September 5, 2005. This is now April 8, 2009. I have just had to spend $378.25 to replace the third ice maker in this refrigerator. The initial one went out approximately one month after its warranty expired so I had to pay for another new one at that time, and now this second one I paid for has failed completely. I seriously feel that Maytag is misrepresenting itself as a reliable appliance manufacturer.

I bought the Maytag because of their former reputation. I also have a Maytag washer and dryer, but I certainly will never purchase another Maytag appliance. My last refrigerator/freezer lasted almost 25 years--it was not a Maytag. I am deeply dissatisfied with Maytag's customer care and I feel that some adjustment should be made for the exorbitant costs on the repair of such an expensive appliance--it is a French door, bottom freezer model--one of the most expensive models available at the time of purchase.

The economic damage has been almost $800 to replace two ice makers in less than 5 years.

I came home from work to find water on the floor and a burning smell in the air. I opened my freezer part of refrigerator and found it was not working. I clean it out and called the next day for a repairman to look at. he can on sat and fixed,it was the relay switch that was bad. I paid him and then went to walmart to replace everything in my refrigerator and freezer which was not cheap. Later i found out by a relative that he had one of the recalls and Maytag fixed it. He did not know how to contact anyone so I said oh well, but then a friend of mine who takes Consumer Digest saw the recall notice and I went to site listed and entered the model and serial number which said that my refrigerator was part of those recalled.

I then today 4/6/09 called to see about getting the repair bill taken care of and was given 1-800-to call. Called that and was given 1-866- to call. Called that and was given 1-866-9 to call. At this number I was told the repair man I used was not Maytag authorized person so I could not get refunded. I don't think this is fair because I did not know about recall until after the fact.

This is not my first bad experience with Maytag, the other involved a Neptune Washer and dryer, but that is another story. What upsets me the most is Maytag is supposed to be the most dependable according to my grandparents and other relatives and I assumed that I could not go wrong with purchasing them. All I want is the money I payed for repair.

I lost everything I had in the freezer and refrigerator. I am a single parent due to death of spouse and my budget is strict since I am raising a teen-age son on my own. I had just gone to the store the week before and bought groceries and now I have had to replace a lot of that plus all the normal staples that one has in the refrigerator. I am very upset and disappointed in Maytag and will never buy another one of their products and will tell everyone I know about this.

Maytag has a massive recall on their refrigerators and mine has done exactly what the recall is about. It has almost strted a fire two different times after being repaired. The front ice/water dispenser has completely melted twice and caused minimum smoke damage in my kitchen. It melted the front panel beyond use. when it faulted on three different occasions, ice and/or water would start dispensing and then smaoke would roll out of the panel. If I hadn't been there the last time it probably would have burned my house down.

I plan to take legal action since Maytag won't claim responsibility. My Model# is MSD2356AEW and Serial# is 10106452WF. They say it is not on the recall list, but if it is not, it definitely should be. Any help here would be greatly appreciated. Thanks

I too had my Maytag fridge repaired with a 'replacement' relay a week ago and low and behold - my fridge stopped working yesterday. Now I am SOL about the food and such and I am just hoping that the part was faulty. What a CROCK.

Spoiled food.

I woke up smelling smoke in the house the morning of 3/31/2009. After noticing it being concentrated in the kitchen and near the refrigerator, and finding these black 'soot-like' debris everywhere around the kitchen, I pulled the refrigerator away from the wall. There was a black burn smoke area at the level where the cord goes through an opening into the unit. Needless to say the unit was no longer cooling. I have since unplugged the machine and am waiting for repairs.

I suspect based on the number of individuals affected by this faulty appliance, class action remedy could be a viable result.

On November 6, 2008 our Maytag refrigerator (model #MSD2756GEB)caught on fire. Contacted Maytag, they sent out one of their repairmen 36 hours later. The repairman offered to try and repair the refrigerator, but could not promise that it would not catch on fire again, and did not blame us if we wanted to purchase a new refrigerator.

Contacted Maytag again, and they would not even partially reimburse us for a new refrigerator, or the loss of food. Just found out about the recall on Maytag refrigerators through a friend. Called the recall number, and our refrigerator was one that was recalled. After being disconnected 3 times, I finally spoke to an employee, and explained to her my situation, and asked if I was now going to be reimbursed.

The employee tried to set up an appointment to replace the part, I explained to her again that we did not have the refrigerator. She stated that there was nothing that could be done. Asked to speak to a supervisor, and the supervisor said that there was no record of me contacting the Safety Dept after the repairman came. The supervisor said that there was nothing that they could do now. I filed a previous complaint with consumer affairs after the fire in November. Just wanted to update that Maytag is still not willing to help, even after the recall.

On 2/2/2004 we bouth a Maytag Refrigerator for Lowes Serial No 10454957EN the cost was 900.00 . On 1/22/07 we had a cumpressor replaced becuase it stoped working and now the compressor is not working agian, we have a service repairmen out that sais yes yah it not working to rlace it it will cost 950.00, my qustion should is should i repair it or buy a new refrigorator? It wont be a Maytag, and i will let as many peolple as i know not to buy MAYTAG. product is not a good one and service is not good.

I want to be reimburst for a service call on 3/30/09 or replace the comprssor.

My refrigerator was affected by the 2009 recall. The first time we contact Maytag, no one showed up to our appointment. The second time, we got a repairmen the next day but after replacing the relay switch on a Saturday, the entire unit stopped working.

We didn't realize that our entire unit wasn't working until Sunday morning when water was leaking out our water dispenser because of all the melted ice. I had a puddle on my floor and it wasn't relenting. I called Maytag and they said sorry but I had to call back on Monday to schedule service. I said this was unacceptable as I had a mess on my hands, $200 + in food that was going bad. All I got was an I'm sorry but you'll have to call back. Maytag CAN DO better!!!

Our Matag MZD 2756AE filled the house with smoke in march of 2007, about 5:00 am in the morning. I awoke and couldn't breath. I called my husband who was traveling in New Mexico at that time and he told me to uuplug it. We had another refridgerator in the guest house so I moved it over and exchange everything. We didn't know about any bad parts. We knew it was bought new in 2001, and there probably wasn't any warranty since it had been 6 years, so it has set for 2 years.

We finally got extra money and bought a new compressor from ADP. After getting it installed, the compressor was no good so it had to be removed. We took it back and they would not give our money back even though we paid cash. They said it was policy on COD orders. The compressor had to be sent in to Maytag and after we filled out the paper work it would take 6 to 8 weeks to get our money from Maytag. It also burnt up the wiring harness and the dryer was replaced. ADP told us we could pay cash for another one while we waited for our money. I told them they had to be crazy if they thought I would be out that kind of money and what if it wasn't any good. They got cash from me and would not give me cash back. They would not get our business again, if that's the way they do business. The women in the office would not work with us but we waited 3 days and talked to the gentleman who had sold us the part and he said our money would be backin our account within 2 to 3 business days. i checked today an it was.

Thank you

Our refrigerator (2006) could not be repaired so in visiting with Customer Experience at Maytag we were informed that we would get a repurchase incentive of 30% of the cost of a new Maytag refrig or approx $280.00 within 3-4 weeks. The e-mail to us confirming the offer was dated Feb 2, 2009 and is good for 90 days. We have heard nothing.

On June 13, 2008 my husband and I woke up to the smell of melting plastic. we called the local fire chief to come and help us find were the smell was coming from. After our call we began smelling smoke. I had to wake up my boys (ages 3 & 8) and get them out of the house. By the time I got the boys out of the house and me back in the house my husband found the back of the refrig on fire!! We both pulled the refridg from the wall and he used a fire extinguisher to outen the fire. It then flared back up again!! He had to empty the enire fire entinguisher on the fire.

By then the fire chief and trucks were at our house. Thank god my husband knew how to respond to the situation and thank god we had the correct fire extinguisher. The fire department had to set up exhaust fans to remove the smoke and fumes from our house. There was only a scorch mark behind the refrig. I could have been much worse. The fire chief recommended that I call Maytag that day, and notify them that the relay switch had caused a fire.

I did and I was told that they had not had any problems reported. Maytag asked me if I cleaned the coils and the condenser atleast twice a year. They asked me if the refridg was on it's own circuit. The answer to both was yes. At the time they made me feel like it was my fault that the refidg caught fire. Like there was something that I neglected to do. By the way the manual on the refrig tells you that it has a no clean condenser.

Maytag said all they could do is give me 15% discount on a new refridg. They did not cover the food lost or the cost of cleaning all the smoke smell and fire extinguisher dust from my entire home. My insurance company told me that because of the amount of my deductable that it wasn't in my best interest to claim the fire and if I reported the fire that my insurance would go up. I asked Maytag if they could do anything else for us, but the could not.

I called the recall hotline and was disconnected. Then I called the company and was placed on hold for fifteen minutes. I tried a second and third time and was told there is nothing they could do. They referred me back to the hotline number which I never got through. They said, it may be due to the heightened publicity about the recall. I also tried the website which did not work either.

Our Magtag refrigerator, model #MZD2766GE, stopped cooling on 1/09/09. We called our appliance repair company, Flint Service Co. and the repairman replaced the relay switch. We then learned that our refrigerator was included in the recall list. Maytag arranged for A&E Appliance repair to do do the recall work, which was done on 3/12/09. At that time, we were told by the repairman that the defective relay switch had already been replaced. I faxed a copy of the original repair to Maytag, requesting a reimbursement of the $155.50 charge. I was told that I would not be eligible for the reimbursement because the relay switch that was replaced originally was not an authorized Maytag part.

However, because the defective relay switch was replaced immediately, it may have prevented a fire. The repairman said he did not use a Maytag part because the part he used was more reliable. We have owned this refrigerator for 6 years and we have had three repairs on it, totaling $442.08. In the interest of providing good customer service, I think I should be reimbursed for the original repair of the defective part, even though it was replaced with a non-Maytag part. This is the first and last Maytag appliance that I will ever purchase and I will be sure to pass on this opinion to all of my friends.

The wood floor under and near the refrigerator has buckled due to water leaking from the refrigerator when the relay switch originally went out and the freezer defrosted and began leaking water.

I received this recall to late. Thanksgiving morning my house burned almost completely down. The side by side Maytag caught fire in my garage. We lost both cars.Had to re locate to a rental. Not back in yet. Major damage to my seven year old home. This has been something I never want to experance again. To bad this could have not been recalled sooner. Some items are not covered of course. I want Matag to cover them.

We bought a Maytag refrigerator about a year ago. It went out within 6 months. I lost at least $300.00 worth of food. We had Bowman appliance come to check it out as Steels Furniture store said we did not take out an extended warrenty. The repair man put a access valve in it and with labor it cost us $76.50 Plus the $700.00 we paid for it.

AGAIN we lost about $450.00 dollars worth of food as I just went to the grocery store. The refrigerator is a Maytag, Model number CTF1826AR. After loosing so much food, we purchased a whirlpool from another dealer. I feel Maytag owes us $1450.00 for our loss. I hope you can forward this to the Maytag CEO's on our behalf. We have always purchased Maytag products because we have had good service thru them. The refrigerator sits in our garage. Thank You for your help.

Upon hearing about the refrigerator recall, I called the Maytag 800 number. After confirming mine was on the recall list, they said a repair person could come out on Monday, March 16 between noon and 5pm. They then said to hold on the line while they transfer me to get a confirmation number. I was immediately disconnected.

I called right back and was told that since I was already in the system, I would have to call another number. I called that number and hung up after waiting for 20 minutes listening to god-awful smooth jazz muzak. Called the first number back and asked if they could transfer me. No, they couldn't....but keep trying. Tried again, and after being on hold for over an hour, a very nice and apologetic man came on and told me I was lucky since most people wait for over three hours!! He said I had no appointment scheduled for Monday even though I was told I did and stayed home waiting.

He rescheduled for Wed. March 18 between 8am-noon with A&E Factory Service and gave me an order number. I just called A&E to confirm the appointment for tomorrow. They told me I am not in their system.....call Maytag back. I just tried calling them and the auto voice says they are too busy to answer the phone and to call back another time. I love their last line....cutomer service and safety is our utmost concern. Terrible company, terrible products. Maybe a few more Maytag fridges need to catch on fire before they get their recall act together.

On Feb. 14th, my roommates daughter noticed smoke in the kitchen area. My roommate went into the kitchen and smelled an electrical fire. Then she saw that the smoke was coming out from underneath the refrigerator. She called 911 and reported the refrigerator was on fire. When the fire dept. came, they confirmed that the refrigerator was on fire. The fire dept. carried the refrigerator out of the condo. Luckily no major damage was caused by the fire, at least not enough to make a claim with my insurance company.

When I contacted Maytag about the recall, they stated that they are only dealing with repairs and would not reimburse for the new refrigerator that I had to buy as a result of a manufacture default. All I was asking is that they pay for what the value of my old refrigerator was worth in todays market. They even had the nerve to ask if I still had the old refrigerator in my possession. Because I live in a condo, I could not keep the old refrigerator outside my front door waiting for them to report the recall.

Bought a Maytag side by side in 2001 with an extended warranty. April 24 2006 noticed freezer and refrigerator not cooling. Called Maytag to schedule service, the earliest service call would be 3 days later. In the meantime lost all food. Defrost cycle not functioning Noticed front panel under ice/water dispenser rust. Not reported, but a source of irritation! March 12 2009 noticed a recall announcement in the newspaper for Maytag refrigerators. Called and found out was affected. A service was scheduled for March 13 2009jand an overload relay was replaced. March 14 2009 (Saturday) noticed freezer not cooling and lost all food. Earliest service afternoon March 17 2009. Needless to say am disappointed with service. The MAYTAG REPAIRMAN is extinct!

Lost food in the freezer twice and have a crappy rusting front panel.

I have a Maytag refrigerator purchased in 2004. I think it's on the recall, but I've been trying for days to contact them via phone or web with no success. The evaporator fan has burned out several times and been replaced. It's out again. Every time this happens, the tube in the back fills with ice and the cold air won't go from the freezer into the refrigerator, which happens every time the humidity goes up. This means the refrigerator never works right and all my food spoils. Thank heaven I had the extended warranty, but that ran out.

Lost food several times.

I have a Maytag side by side refridgerator which stopped working and started to smell of smoke in December. I had Sears come out and fix it. They said it was a burnt relay which they replaced. ($200 later) Now they have issued a recall for the exact thing I had fixed in December. I called to get a refund for the repair that was made. Fortunately I saved the receipt, or so I thought.

Maytag tells me they won't cover the cost of the parts or the labor because when I had it fixed I used Sears who are not a preferred provider Am I suppose to predict when a recall will be made so I can find out which preferred providers can fix it? Bottom line is the refigerator was broken, I had it fixed, Maytag issued a recall for that exact part, I should get my money back. End of story.

I am out $200. I just want my money back.

MAytags recall, First they send a Service tech to my home from A & E factory service, Which is SEARS. The man was in and out of my home in 5 minutes. That was 3/12/09 at 4.00 p.m..At 6:00 P.M. The Refrigerator was not working, for the next hour I was calling everyone from Maytag and A & E about this. I was told it would take 3 to 4 hours before it would reset itself. I told the man on the phone I never heard of such a thing. But also stated to this man I have over $400.00 worth of food in this and it is in a meltdown.

Come morning on the 13th there was water all over the hardwood floor and everything inside the Refrigerator was melted ice and water everywhere and wwas very hot inside the refrig part. I phoned again and was told it would be till the 14th before someone would be able to come out. From one person to Supervisors. Also they would have a food bill on the truck for me to fill out, and I still had to wait.

The man comes on the 14th in the afternoon about 1:00P.M. and had no such billing for the food but did see all the waste. He fixes the part again and stated and wrote on the receipt that the first recall part put on was not put on the right way. So the Refrigerator was not working and only the fans were on. Now I phone to Maytag this morning and A &E about the food lose again and was told I would get 100.00 and they would have to look into it. I was on the phone for over 1 hour again today and still these people have not got a clue on what to do.

(MAYTAG)sent out INCOMPETENT people from A & E Factory service and messed the job up. Now Im out of 400.00 worth of food. and These people are out to lunch.
The flooring is all wet.

Had my frig fixed b/c of the recall. By the way..best way to do this is online (not on the phone) - I saw other folks complaining about not being able to reach them. The frig no longer works after the repair - I have to wait 4 days for them to come back.

Maytag said that they will not pay for the food that spoiled even though they broke the frig. The lady on the phone said it isn't in their policy. Best part is, I call back several times and different customer service reps told me this is happening to a good amount of the repairs. I will never by MAYTAG again.

I have a recalled maytag, the repairman came out replaced overload circut and left.... 5 hours later fridge is broken and lost all our food, rescheduled for next week for service maytag sux will buy new foreign made appliance next week

Moved to our dream house at 62. Bought all, top of the line Maytag appliances...about $5,500.00. I have had nothing but trouble with all the Maytag appliances, the house is 3 yrs. old. I have had each one serviced several times. The microwave twice for same problem. The refridgerator was finally considered a lemon and they replaced it. The range top and oven have been worked on several times as well as the dishwasher. My neptune washer and dryer, so far, have held up. When I was younger, all you heard was WOW you have a maytag! It used to be a very good product. Now I would not give 2 cents for another Maytag product.

Guess I will have to learn to live with my my mistake. But have offered my opinion to everyone I come in contact with regarding the terriable product...MAYTAG

We purchased a Maytag Bottom Refrigerator in Spring of 2006, and in February 2008, we noticed a burning, smoke smell, and found it was the Refrigerator. It is the Compressor ignition switch that was smoking. We had a Maytag repair man come and he replaced the failing part(s). The Cost of $63.72. Plus add the loss of all our food during this time.

I just checked in on the web site if our Fridge is covered, it seems the model is not covered. Great! Of course.

In 2000 I purchased a Maytag 23 cubic ft frig. Within two weeks the ice maker broke, a week later after the local Maytag dealer in Dallas refused to honor Maytag warranty because I did not buy it from him. However, I had purchases Maytag appliances from him for over 15 yrs. Even the Neputune washer which was my first mistake!! The worst washer I had ever had. I should have listened to my children and bought GE or Kenmore.

NO MORE MAYTAG APPLIANCES FOR ME!!!! I feel sure that the board of directors for MAYTAG don't really care about an dissatisfied, older widower!!! They got what the wanted not earned "High Dollar Salaries".

3 months ago I had a fire that started at the fridge nobody was home , the fridge smoldered for a long time and because it was a windy night, when it reached a certain point the whole place went up before the fire dept. could stop it. We lost everything.

I lost 23 musical instruments ,all of my tools (luthier,carpentry,painting equipment,ladders ,staging,shop tools)all my music tapes, cd ,dvd ,all my clothes, my daughters and my parents belongings.I lost my livelyhood and because of being late on my payments,even though I told them all about it and made 1/2 payments,they reported me as late and I went from a 700 score to 470. Hows that for fair,you do what they ask and they stick it to you anyway.

Our fridge has just been recalled. Too little, too late. It has already burnt up and we have already replaced it. It could of started a fire but we were home and disconnected the power supply. We phoned maytag and were told there was nothing they could do because the warranty was up. No one cared that this was a fire hazard. Now. amonth later a recall is issued for the exact thing that happened to our fridge. Maytag says they will come fix our fridge but I'm still out the cost of the new fridge I had to buy

$1200 for a new fridge

We have had consistent issues with our Maytag side-by-side refrigerator. The icemaker- the circuit boards twice, and the freezer defroster. We also purchased a Maytag Washer and Dryer and have had the washer repaired. I was told by an appliance parts sales person these are the best but I am very disappointed.

Lost Food- lost time and cost of repairs.

I have tried for 2 days to get through to Maytag to see if my refridgerator was on recall. The website is not working and I have been cut off on the phone twice after being on hold for 3 hours. The do not want to take your call to fix this.

none yet--I just want to know if my applicance is included.

I have one of the refrigerators that is recalled. I have spent the last three hours on the phone and twice, talked to some one who said mine was one of the refrigerator's alright, and then I was transferred to a dept., which is still ringing at this very moment. I am very concerned about my refrig. and can find no way to email Maytag. I wish to get this repaired and am very frustrated. thank you very much.

I bought a Maytag Wide-by-Side refrigerator for my parents for their 50th wedding anniversary. They had seen them on T.V., in magazines, etc...and really wanted one. I bought it for them in June 2002 and before 6 months was up, there was trouble. The fridge was barely cooling and everything in the freezer was melting. Called Howard's and was given the run around and they told me there was nothing they could do and for me to call Maytag. I did that, the man came out and said it was a switch that controlled the cooling mechanism. He had to order the part, which he did and replaced it three days later. Of course, all the food in the freezer and some of the refrigerated things had to be thrown away. Once it was fixed, I went to the grocery store and replaced all that was lost, approx. $150.00.

I no sooner got all the groceries put in it and it happened AGAIN. I called Maytag, another guy came out - 2 days later, said some adjustments needed to be made and everything would be fine. Again, I replaced all the food that was lost and guess what - YUP, it happened yet again, except this time, there was smoke and sparks coming from the electrical outlet. Needless to say I was NOT happy, especially since it was a gift for my parents. I called Howard's and demanded they take this thing out of the house. They refused. They told me that it was not their policy to take things back on returns. I fought with them for several days, all the while, we had no refrigerator, food had gone bad AGAIN and then i had to threaten them with a lawyer.

In the end, I went to the store, picked out a new refrigerator - a Fridgedaire, which was almost identical to the Maytag one but half the price AND dependable. I wanted to be reimbursed for all of the lost food, they refused, I called Maytag for the same reason, they also refused. I think what made me really mad in the end was, as I was leaving Howard's that night, I told the sales guy that sold this piece of garbage to me that I would NEVER buy another Maytag product and his response was, Well, as far as washers and driers, they really know what they are doing, but they just haven't figured out how to make refrigerators yet. I couldn't believe he actually said that, especially knowing that he lied through his teeth to get me to purchase it once i showed an interest in it.

It was not cheap either. I paid $1,700.00 for that thing. Unfortunately, Howard's is still in business and I'm sure they continue to tell their sales people to lie to customers to make a sale, however, I will NEVER shop there again nor will I ever buy another Maytag product.

Total loss of about $400 worth of groceries. Luckily there was no fire. As soon as I saw the smoke and sparks coming from the elctrical outlet, I unplugged it. It did take over a week of arguing with the people at Howard's though before I was able to get this piece of garbage out of the house and get my money back. Now, 7 years later, Maytag finally decides there may be a problem with them and recalls them!

I have a maytag refirgerator that I purched in 2005 it is a botton freezer that it will stop cooling and be out for a month than start working on its own this has been going on for about 3 years.I was so glad to here about the recall today only to learn that it didn't include my frig. I also bought a dishwasher that doesn't wash the dishes it run it's wash and there is still soap inside.

My refrigerator is part of the recall due to possible fire.

Maytag refrigerator recall number. I called because my refrigerator compressor went out. It heated up to 70*. I was on line with the answer machine, it kept adding an A to the end of the model number. It said to hold until a person answered. 25 minutes later I was told there was nothing they could do because I did not have the serial number. Could they have said that number would also be needed so I could have gotten it ready for them while I waited? Instead she said I can not do anything for you and she hung up. I am so mad I could spit.

I purchased a side by side refrigerator in 2000 and have had at least 10 repair visits. I had to purchase an extend warranty package because the cost of the repair bills was eating me alive. After having parts glued and taped my the repair company, the compressor was finally replaced. The refrigerator still makes knocking nosies and the ice cube maker is constantly stuck and hence there is never any ice cubes. When I have time I will be calling again. When I call Maytag to complain about all my problems they were terribly rude and told me there was nothing they would do and that I should just call a repair man. I will never purchase another Maytag product again, and have advised everyone I know to do the same. If there is any help to be had please let me know.

I purchased a Maytag Refrigerator 7/2001, 11/2005, I had to replace a faulty defrost board, $225.72, 3/2009,again the refrigerator was not cooling, called service, they said i needed the same part again.I refused and decided to purchase a new one, which I have yet to do.They are now recalling the relay switch and say it is not related.

I purchases a Maytag bottom freezer refrigerator in August 2003. During the time I have owned this appliance it has needed 3 repairs and I am facing a 4th. The shelf stabilizers in the freezer became warped (fortunately under warranty) and the defroster after 3 years didn't work. I have also had trouble with the ice maker burning out and the bail handle in the ice maker keeps popping out of place frequently. I will never purchase another Maytag appliance again.

The repair record is horrible for most appliances and their customer service is deplorable. Basically, when it's broken - oh well! It's shameful that in this market that a company has such apathy toward the consumer. I will fight this attitude by telling anyone and everyone how this company operates and what to expect if they choose to make a purchase. Perhaps when Maytag starts to feel the pinch in their bottom line profits, the consumer will get what they expect - a reliable product for the money.

$2,000 refrigerator purchased in 9/2005 failed to cool. Problem: bad evaporator fan. This was a progressive failure that started a few months after we purchased fridge, but we did not realize food was freezing in fridge because fan was running slower and slower. A good friend has same model, nearly same age and had identical repair. After wrangling with a very nice customer service gal, she agreed, as a one-time accomodation, to send replacement fan no-charge. She sent only the fan blade, no fan motor.

When I called, at first Maytag denied there had been a no-charge replacement and claimed it was half-price, then they admitted they had sent it no charge, and although it was the wrong part, too bad This is a one time accomodation. I spoke to a Maytag authorized technician, he said they replace these faulty fans every day, and further, look out -- the circuit board may fail; and costs hundreds. Maytag niw has little to gain by accomodating me. Not only we will never buy another Maytag appliance, but we will assure our friends that Maytag is a poor choice.

Last night, our 6 years old Maytag refrigerator made some smoke smell. We are checking into what's wrong with it now. This would be the third repair for this Maytag refrigerator. Less than 7 years ago, we moved into our current house and bought a brand new Maytag refrigerator and a brand new Maytag dishwasher. We have had replaced two times the motor for the freezer and twice repairs for the dishwasher(costing us hundreds of dollars).

Our appliance repairman was over 70 years old and had done appliance repairs for decades. He was independent, not employed by Maytag. He told us the nowadays newer appliances are built using cheap parts. It's sad that we would not trust any more appliances that carry American brand names. We wanted to buy American made products, now we would just purchase an European one. It is going to be worse for our economy if the American Manufacturers don't wake up and build decent machines like they used to.

$400.00 and more to come...

I brought a Maytag Side by Side refrigerator in 2000 from Circuit City. I have had numberous repair on this refrigerator. In 2008 I had the warranty company send a repair shop because the refrigerator was not cooling. They added freon. Then on February 13, 2009 it quit cooling again, this time I call Central appliance out. I was told that the compressor was bad and the cost would be 700.00 dollars to repair. Now the warranty service want to replace it with a comparable model. I will not by a maytag.

I have twice lost everything in the freezer and refrigerator. I have now been without a refigerator for two weeks.

I was awakened this evening to the smell of electrical smoke. I traced it to the motor of my fridge. The motor seems to be running all right but the smoke was definitely coming from there. There was a thin haze of smoke in the air but no actual fire. I removed the back panel and found nothing hot or burned.

Got a Maytag top freezer refrigerator a few years ago and now freezer has stopped working. It is making a buzzing sound ever so often and not sure what's wrong. It sounds like the compressor is going since several people have posted this problem with Maytag.

Eight years ago, I bought a brand new Maytag refrigerator. At the time, I had a 21 yo Frigidaire that never needed a repair. I bought a new frig to be more energy efficient. My Maytag just broke down, costing me 100s of dollars in repairs and lost food. So much for refrigerators made in Mexico. The switch that runs the compressor just quit altogether and had to be replaced.

We purchased a Maytag Wide by Side Refrigerator in August of 2004. In November 2008 the was a loud buzzing sound periodically. In January we found that the food in the freezer was starting to thaw. Today a repairman can to look at the refridgerator. The compressor is bad and will cost $900 to repair. No thanks, I will purchase a new refrigerator for less than the repair cost.

Cost of repair will be $900 of which I cannot afford.

We purchased a Maytag side by side fridge model #MSD2556AEB serial #10066505WD on March of 1999. It was rated real well by Consumer's Report, so we got that one for $1167.00 from ABC Warehouse.We also paid $98.00 for the 5yr.Refer War Plus. In 2002, I had to have service on it as everything in the fridge was freezing up and leaking. In 2005 the freezer wasn't cooling enough, then it froze everything,Had to defrost it with a hairdryer. (this is what the service guy did). Our warranty was up so we were on our own at this point.

Had sevice again and the electrical board on the front was changed. Plus all the food that I lost all these years. But wait, the best is yet to come. The pipe on the back broke and water was gushing out and into the basement through the ceiling.This happened at night and ruined out Pergo Floor and many other items in the basement (we just had finished). I would love to see something done about this company and it's false advertisements!

I recently recieved a recall regarding my Maytag diswasher. How is it that the refrigerators are not being recalled? I have called numerous times to Customer service and they have always been rude! The last Supervisor offered me $100 towards another fridge. Yeah right!I still have to be careful where to put my food or it'll freeze up.Thank you for any assistance. I want Maytag to do what is right! Thank you.

I bought a new home that was just built in Palm Bay, Florida. The builders put in a Maytag stove and Maytag dishwasher, so we figuered we would purchase a Maytag side by side refrigerator. 5/2005 5/2006 I went to clean the stove, locked the oven door and started the cleaning function. Smelled smoke, the seal on the stove was burning and burning the handle of the oven. $ 100.00 to replace the handle. 11/18/2007 - Sunday -- The Maytag side by side refrigerator starts leaving puddles on the floor, open the freezer door and everything is defrosting. Called Maytag they tell me it's out of warranty. Had to call a service technican. Cost me $120.00 flat rate just for them to come to the house. Compressor motor went, can't replace it until Friday.

It's Thanksgiving week, no other refrigerator in the house. My husband looked up the part on line and went and picked it up himself in 20 minutes and put it in himself. $ 60.00 for the part. 2/2/09 - Open the freezer this morning to get ice, all of the freeze pops were liguid. By afternoon my son called and told me everything in the freezer had defrosted. Called Maytag again, this time they said because I was such a dedicated customer they would cover parts and labor and called A & E repair. All well and good, however it's Monday, they can't come until sometime Wednesday between 8 and 5.

Again, I have lost everything in my freezer and refrigerator for the second time. I will never ever buy another Maytag appliance. From reading all of these complaints these refrigerators have problems. There should have been a recall or maybe we should all file a class action suit against Maytag. Now I am forced to go out and buy a new refrigerator. I cannot wait until this one dies again. It will be fixed and donated.

MSD2651KES, broke down 17 months, freon leak, Paid $1200.00 for this refrig and now its broke,I just stopped cooling. I lost $400.00 of food. I've owned a Whirlpool one for 10 years not one problem. Called service Dept of course, warranty is out, they changed there warranty plan back in 2006, it use to be 4 years on there parts. A&E srevice dept was called and coming out to fix, know after reading all these other complaints I'm worried how long this fix is going to work. I will never buy a Maytag again neither will the rest of my family. I will let Home Depot know they are idiots to carry this line and can damage there business for selling a product thats crap. Thank God for the internet, best word of mouth.

Whirlpool people please do not merge with Maytag your buying a lemon product.

We have a 32 side x side. Shortly after the Overall Warranty Expired (excl. compresor) the Refrg side became Def. Being the warranty by now only covered the Comp I had to call a repairman who charged me $125 for resetting some B/S - within a Day It Broke AGAIN. The scond repairman replaceced a defrost sensor inside rear panel of Freezer side and charged me $150. That Fix Lasted 3 mos. Then she started Wetting the Floor, & the Rear inside panel of the Freezer side was covered w/ Ice, Now Both Sides were Dead.

2 Diffent Maytag Authorized Repairmen gave 2 totally Diff Diagnostics & 2 Pricey Price quote$. After fully Thawed out. I plug it in and it Started Working! 'Amazing' ! It would Do it monthly & we would thawed it Off w/ a Hair Blower (cheaper than a repaiman). After a Year of this We're now down to Every Week of this. We have finally decided to Search for a NEW One - Preferably Separate F & R Units, but upon Researching, I only See Negative Feedback on Most Every Major Brands I had considerd even if Highly-Rated by 'Consumer Reports' ! Is there Any Brand With-Out a Horor Story? What Next ? Can Someone Please Help Us. It 'll be Greatly Apreciated.

Incalculable $ Amount of Spoiled Foods.

At Maytag is impossible to speak to a supervisor or somebody in charge. Few days after I bought the refrigerator and asked to be replaced, they told me that is tough luck and I need to get it repaired?. I am going to pursue this and write to the CEO of the company.

The door does not open, the fridge moves all together when trying to open the door. It is extremely frustrating and dangerous for little kids. Maytag has got the worst Customer Service.

Bought a Maytag side by side refrigerator in 2000. Model #MSD2454FR. Nothing but problem. Water leak in freezer bottom. Then stop making ice replace parts still not working now Jan. 1 2009 not cooling. Ref. or freezer. So I guess with all the complaints I not investing any more money in a Maytag.

On Aug. 29, 2002, my $1,700 Maytag Wide-by-Side Refridgerator was delivered from Lowe's. A few months after the 1 yr. warranty expired, I had to have the hinges replaced on both doors as they weren't closing tight (cost approx. $200). Two years later, I had to have the hinges replaced AGAIN. Last month the cap on the door ice dispenser broke (have to manually close it). This past Mon., 12-29-08, I called the repairman to come fix it--we made an appointment for tomorrow (1-2-09).

Today, New Year's Day, I woke to find the fridge luke warm and the freezer barely cold!! Since it's New Year's Day, I know I can't get the repairman out today (fortunately, I have the appointment I made on Monday for tomorrow). In the meantime, all the food I purchased yesterday for the long holiday weekend is rotting. I'm a single-person household, have few visitors, and NO kids in my house. Depending on what the repairman says tomorrow, I'm facing the possibility of buying a new refrigerator--whichever, it's going to cost me more money. I am totally DISGUSTED with Maytag and will NEVER by another Maytag appliance.

Our Maytag side by side refrigerator model no. MSD2756AE started to smoke out of the control panel in the door for the ice and water dispenser. I took the control panel so I could unplug it to stop the smoking. The solenoid was so hot it melted all the surrounding plastic to a point it was dripping. We were very lucky to be home when this started so it did not start a fire or cause more damage.

I contacted our local Maytag repair shop and the technicain said there were no recalls and this sort of thing happens all the time with refrigerators. Appliance maufacturers should be held more liable for these potential catastrophes. Instead they are only responsible after the fact when the damage is much more.

The control panel is destroyed. The parts alone will cost between $300 and $400. The serviceman will be on top of that cost

We bought a Maytag refrigerator when we moved in our house 8 years ago. This refrigerator had an electronic part go out. We had to wait about 2 weeks to get it repaired. Then about a year later it goes down again. This time it would be longer to repair. So we decided to buy a new Maytag refrigerator. We have had it now for about 2 1/2 year.

well guess what? this refrigerator went out. It has been since the 22 of Dec. The Maytag Corp. new there was a problem because they are supposed to be here today to repair. Losing the 1st refrigerator 2 times and losing this one, we have lost close to $450.00 dollars worth of food. Is there any way to get Maytag to pay for part if not all of it?

We purchased a maytag side by side on 5/5/07 without any problems. Then on Jan 25 the refrigertor side stopped cooling, so I called the warranty dept at maytag who uses a&e repair service, and I was told it would be 6 days before someone could come out,I advised them that I had kids at home and the food has spoiled. So a&e tech came out advised that the defroster board was out, he stated it was a flux. I called maytag customer service and advised them we had the refrigerator for only eight months and there was no way a part should have went out, so they extended my warranty for one more year.

So now 11 months later it went out again same problem, the refrigerator side was not cooling. I called maytag cust service very friendly was able to schedule the appointment within 3 days, I was the only one working at the office for the holidays and could not take off. Well the repair tech come out earlier, I was able to put him on speaker phone and he stated it was the defroster part again, he stated he would put it on defrost mode until the part came in, that was 12/24/08 and the part would be in tuesday or weds. Mean while i had email a compliant to maytag customer service, I advised them that this was the second time that this has happedned. Aisha the customer serv repre called stated that there was nothing that they could I stated to her the refrig had to be a lemon or the the part and she stated there was no such thing as a lemon, so I asked to speak to her surpervisor who was Tequlia and pretty much told me the same thing, I told her this happens anywhere between 8-ll month, and stated it would have to happen again and then it would possibly be fixed.

Well the defrost mode stopped working on sunday 12/28. I called a&e frist thing monday morning the customer service woman was really rude, she wanted to know what i wanted her to do? I explained to her that the tech stated it would last on defrost mode until the part came in, she stated he should have never told me that and she could not get any one at my home until tuesday 12/30 so I hung up and called the corporate office of whirlpool in michigan, the operator transferred me to a executive I assumed in charge of compliants her name is Carolyn S. she commonly looked up my name and number put me on hold to see where the part was advised I should have it today or Wednday and she stated while I was hold she looked up the model number it showed my model number msd2641keu had no other compliants.

So I asked her once the refrigerator was fixed what happens when it breaks down again because it will it just takes 8 to 11 months for it to do it. So she stated for one time only she would extend the warranty once again and that would be it. Which that was nice and all, but i wished i had seen this web site earlier so I could read to her all the problems everyone had with all of thier refrigerators.

I will never purchase another Maytag or Whirlpool product. I feel the same as everyone on the site, they falsely advertised themselves especially when they stated thier maytag man does no have any work because thier product is very good, wrong! What I wanted was a new refrigerator but obviously that would not do any good.

I have lost food twice at least $150.00 worth.

I purchased a Maytag Plus 6 years ago...I wanted to spend the extra money for something dependable...its broken down 3 times and today is christmas...guess what...all our food went bad while visiting family...the control panel burned out again...peice of crap. what does a brand name mean?

We have now spent 600 in repairs on a 1500 unit that should get us 10 years easily without repairs.

Two and a half years ago, I purchased a Maytag Ice-2-O French Door Bottom Freezer Refrigerator. Total cost exceedeed $2100. We have just replaced the control panel for a second time. Total parts and labor for yesterday's visit was more than $530.

It took a very long conversation, and escalation to a supervisor to finally get credited for the parts and labor.

I am still very disappointed with the refrigerator. Thank goodness I have the 15 year old Whirlpool in the garage.

Despite this, the folks at Maytag were fair and helpful

I purchased a Maytag refrigerator 4 years ago for $1100 dollars. Sense the purchased the compressor went bad twice, it has had two leaks in the cooling systems, and know the electrical system has failed. I have lost a total of $300.00 dollars in food, and the customer service is not responsive. This is my last Maytag item...[they] have lost a good customer. I will tell 10,000 people about the ills of the Maytag brand.

I have asked that the refrigerator be replace. They do not replace items. This is a crime.

I purchased a Maytag refrigerator 4 years ago for $1100 dollars. Sense the purchased the compressor went bad twice, it has had two leaks in the cooling systems, and know the electrical system has failed. I have a total of $300.00 dollars in food, and the customer service is not responsive. This is my last Maytag item...you have lost a good customer.

I have asked that the refrigerator be replace. They do not replace items.

I purchased a Maytag side-by-side refrigerator just over 5 years ago and the compressor stopped working. Estimated repair costs are near $700. I cannot beleive that a large appliance from a reputed manufacturer only lasts 5 years. I will be looking at manufacturers other than Maytag from now on.

We purchased a Maytag side by side refrigerator in December of 2004 (could not find the receipt) and yesterday (Sunday) it quit cooling. We contacted a Serviceman to check out the problem and he reported it as a compressor gone bad. Cost of repairs in excess of $500, ouch. He suggested we contact Maytag, as he was under the impression that the compressor had a warranty longer than the standard one year. Sure enough, the compressor is warranted for five years and the Customer Service Agent took care of the rest, in spite of the fact that i could not prove when the unit was purchased. The Customer Service agent was able to look up the unit to determine the date of purchase.

I am submitting this post to show that not everything about Maytag is bad. I have a family of six and our Maytag washer is still working after 20 years of kids. I am pleased that Maytag did the right thing

I bought the side by side Maytag refrigerator on 6-25-04. On 6-12-07 we had to replace the thermastat due to icing up in the freezer and water leaking onto the floor. The refrigerator side stop cooling. Now on 12-01-08 the same problem has accured.This is not acceptable. A new refrigerator that is 4 years old and having to have it fixed two times for the same problem. I gave up a 25 year old refrigerator ( that was not a Maytag ) with nothing wrong with it. Maytag should have a law suit put on them for selling junk.

Floor had water damage, and lost lots of food, and $104.92 that should have been paid by Maytag.

After reading your blog about how BAD Maytag refrigerators are, we have CHANGED our mind about purchasing an ICE20 MF12067AEW. Let it be known, WE WILL NOT BUY MAYTAG based on all these poor folks stories. Thanks for saving us!!

We purchased a Maytag refrigerator Model #MSD2756ge a few years ago and have it warranted with Sears, But the condition it id now is perhaps more than Sears can handle as the freeze door is starting to rust out right under the Water & Ice dispenser The water & Ice will not shut off unless you physically open the freezer door. I expect someone to contact us regarding this poorly mage refrigerator.

A big Mess

We bought a Maytag Side by Side Refrigerator (Model MSD2756GEB) in March 2001. On November 6, 2008 at 430am the wires that cover the compressor caught on fire, causing the connectors to melt onto the compressor. Luckily, the breaker flipped, and there was no other damage other than to the refrigerator. An independent repairman came out and said he had never seen anything that bad before, and would have to replace the wires and compressor ($700+), and then wouldn't know if the computer system was working until the unit was plugged in.

Finally getting through to Maytag Safety after being disconnected several times, they said they had to send their own repairman out. Their repairman came out the next day, and said the compressor and wires would need to be replaced, but didn't blame us if we wanted a new refrigerator due to no promise that this would not happen again. We ended up buying a new refrigerator due to the fact that we have 2 small children, and we had family visiting from out of state for one of our daughters birthdays. When we contacted Maytag for at least partial reimbursement, they said they would not reimburse us anything because they offered to repair the burned up refrigerator. Would not even reimburse us for the lost food.

We lost probably over $300.00 worth of food, and had to buy a new refrigerator.

I bought a Maytag double door freezer on bottom refrigerator MFD2560HEB in May 06. Eight months later the motor that runs the top half of the unit quit and was replaced. Two months after that the new unit started clanking. It makes such a loud noise that it scares my company. Now, one year later, it has quit again. This time I am told it is the compressor and the fan that cools the compressor.

I have lost numerous frozen and fresh food items both times. I am nervous that a fire is going to start - the middle section of the refrigerator gets hot to the touch. I am waiting for the repairman to check it out. After reading the complaints I am frustrated as the others. I am still paying for this refrig and will probably have to get another one - after only 2.5 years. Ridiculous and unacceptable.

What a Lemon. Purchased it and 4 months the compressor went out. Then 3 months after getting that if fixed it quite working again. Maytag consumer service rep are rude and do not intend on ever replacing the product or giving you money back. What a waste of $650 plus all the food that was spoiled over $1500 worth. I am going to write and tell everyone I know what a terrible company they are to deal with.

Refrigerator caught fire; smelled burning insulation & plastic. Thick yellow/brown smoke billowing from refrigerator. After getting it outside and cooled down, saw that controls in back top of refrigerator unit (not freezer-top freezer model) had totally melted. This was the start/cause of the fire.

Lost around $500 worth of food and refrigerator (original cost around $450). Whole house smelled of burned electric parts. Unit was only around 3 years old. Maytag offered to reimburse us for the food ONLY IF WE APPLIED THE MONEY TOWARDS ANOTHER MAYTAG REFRIGERATOR. We don't WANT another Maytag!!!!

We purchased a Maytag French Door bottom freezer Stainless Steel model MFD2561KES unit with the extended warranty. Shortly after delivery we started hearing a noise probably from the compressor that now lasts about 3 seconds each time the compressor starts. Recently we called the extended warranty number and they told us that it would need to fail before they would do anything. Today I read about all the Maytag problems and have decided that if it stops working it will not even consider fixing it. No more Maytags for us.

Concern about long term durability.

Bought a side by side Maytag Model MSD 2465GEW in March of 2001. On 10-28-08 the Compressor started to smoke eventual filling the entire Kitchen with smoke. There was a burning smell for approx. 30 minutes prior. Thank God we were home and also that we had already called the Fire Dept who was onsite as the heavy smoke began to come from the back of the unit. The Fire Chief determined it was the Compressor on the unit.

We have a french door bottom freezer refrigerator model #MFF2557HEW we purchased it on 1-30-06. I worked at time and bought it myself after looking at so many makes I setted on this because if of course was a Maytag and spacious. My mistake, here it is not yet 2 years and my fridge doesnt work. Called Maytag guy tells that they will be there tomorrow did not show, called again, had no record of 1st call. Made appointment again to have it done, called with confirmation # they dont service our area. Needless to say I am not a happy camper. We called an independent guy, he walked us through it. So I will never ever buy a Maytag again. And dont call a Maytag repair man, he wont show up no matter how many calls you make and how many apologies you get from the service dept.

I purchased a mff2558kew french door refrigerator 11/08/07 from home depot in cleveland tn. On the 26th. of july 2008 the refrige compartment quit cooling. Five days later a repairman from A&Ecame out and repaced a blend door and it worked for two and a half months. Now oct.25 2008 its doing the same thing. This time called a&e again. they dindn't even come to the house a tech called me and ask what it was doing. I told him the samething he said he was going to order an update and it would be installed on the 31st. of oct.

Today is the thirty and they called and said the part was on back order would be shipped directy to me. And I was to call them to schelude an appointment for instalation. So I called maytag and told them my problem. Having spoke to several people I finnally spoke to someone in mangement named bridgett. She was nice but that doesn't fix my fridge. I'v spent money for ice plus taking time off to meet the repairman. I live in cleveland Tn. where maytag has a plant. I tried to buy locally to help. I wouldn't recomend a maytag applance to anyone.If they would only try to help. I think I'm stuck with a 1400.00 lemon.

Time off from work moving food to a icechest, buying ice daily, plus losing food. Now if they do fix it I'll always wonder is it going to be working when i get home.

70 months ago I bought a Maytag refrigerator. I also paid for an extended warranty agreement for 5 years. During this period, this refrigerator was repaired in multiple occasions for multiple problems (more than 10 occations). Doors continuously sweating, Ice dispenser always clogged (the whole 5 years), and lately problems with the cooling system. The service company had to change the compressor twice in 3 months. The last time 60 days prior to extended warranty to finish.

Days after the warranty expired, it stopped cooling again and the service company was called again and I had to repair it by my own since he told me it was not covered by the warranty anymore despite it was just chanced prior to service agreement expiration date. I paid for it and one month latter I had the same problem. When I called him back he told that this was caused by a defect in the cooling system that disintegrates in the inner coil that clogs the compressor and the filter; and that I better throw it out and buy a new one. Then I called another company to confirm his version. The new technician evaluated the unit and told me the compressor was burned again, that the previous compressor was not good, that it was refurbished and that the story of disintegrating inner layers wasnt real. I paid $400.00 again.

It worked for 30 days and I had to call the mechanic again since the newest compressor was burned out. He came back twice more and today it is in the same condition. I am really tired and burned out I cannot continue with this refrigerator spending any more money. The original cost was close to $2,000.00 , and I have spent an extra $700.00 trying to fix it up. I have thrown out hundreds of dollars in food during this period. Do you think it is honest and healthy to spend this money for only 70 months of service?

I have lost more than $3500.00 and I am mentally and physically tired. Actually a week without a refrigerator.

Maytag refrigerator doesn't get cold. This is a new refrigerator, 2.5yrs old. Freezer works fine.

I purchased a Maytag stove and refrigerator in 2003 and in the summer of 2007 I had to have the motor replaced in the refrigerator. Now, I need to have the oven fixed on the stove. I have an F1 code and alot of beeping. I cannot believe I have to spend all this money for repairs when the appliances are not that old. When I bought them I was replacing 25 year old appliances.

I bought a new Maytag Plus bottom freezer refrigerator (MBB2254GEW) from Home Depot in June 2004 after dilligently researching the best product. I bought the Consumer Best Buy recommended by Consumer Reports. I had multiple instances of frozen produce, but kept turning the temperature down in the produce drawer.

Just before Thanksgiving 2007 I noticed a sheet of ice covering the bottom of the freezer. I called a repairman and spent $300 to have the evaporator fan replaced. 2 weeks later the entire unit went out with no cooling and loud noises. The same repairman returned and said the compressor had gone out. He said that I should call the Maytag warranty service - A&E Factory Service . I had 15 people coming to my home for 4 days for Christmas.

Fortunately I have a 25 y/o Kenmore in the garage and the weather was quite cold so were able to put food outside. Finally the A&E Factory Service man came after Christmas and confirmed that the compressor was out and needed to be replaced. He said the part would be ordered and delivered by UPS to my home. It was Jan. 2008 before the compressor was replaced. For the last 6 weeks I have again had water dripping out of the unit onto my wood floor. Today I took everything out and used my hair dryer to remove the 2 layer of ice on the bottom of the freezer. I am sick of this!!

My 6 year old refrigerator (Maytag Plus model mtf2156gew) caught fire. The description -- acrid black smoke billowing from the bottom of the fridge -- frighteningly matches many other descriptions on this site. Thank God my husband had just gotten home. 5 minutes later, the fridge was spewing the smoke.

Whirlpool sent a repairman (on their dime) the next day. He said he'd never seen anything like it. The little box that the wires plug into had melted to ash. There was no property damage, aside from a non-working refrigerator, a stinky smell, and several hundred dollars in lost food, thanks to my husband's quick response. I'm scared to death of what could have happened had we not been home.

Whirlpool is replacing the wires, the compressor, the white box thing, and the motor, and paying for 5 hours of the tech's time to do the work. Crazy expensive for an $850 fridge. When I asked why not just a new fridge so I could sleep peacefully and leave my home knowing the fridge wasn't going to burn down the house, the response was, Well, ma'am, we're willing to fix this model. If you want a new one, you'll have to pay for half ($426.50). I asked for assurances that this would not happen again. She merely stated that they could only guarantee the workmanship of the service tech. I'm keeping all old parts, just in case.

us up. I called the company and they said they would contact our local Maytag repairman and he would be in touch within 24 hours.

It took several more calls and a wait of several more weeks before a repair technician came out, and made a small change in the frig, and for a while things seemed to be alright. Soon though the food began freezing again, and the noise started up. So did my phone calls, and promises to send out a repair man. By this time about 8 months elapsed since the purchase and I was anxious to have this resolved before the year was up. By now the Magtag repair service washed their hands of it I guess, because when I called the Maytag company in early 2008, they said they'd be contacting a different appliance repairman and within 24 hours he'll be calling.

A month went by and finally I called him myself. He said, I haven't serviced your area in 2 years, and Maytag knows that. So back to calling the company, and threatening to go to Better Business Bureau. Nothing happened, and I continued throwing out frozen food items, now trying to use the door shelves as a crisper, in an effort to keep fruit and vegetables from freezing. Finally in frustration I wrote Better Business Bureau a letter and within 2 weeks I had a call from Maytag (now Whirlpool) and Alison King promised to send yet another appliance repairman out. (Generously, she promised this would be at no cost to us --HELLO??? I should hope not! I've only been complaining for the past YEAR!) He did indeed come (it was now July 2008, 16 months after purchase) and he did a small repair, and said he needed to return with a new damper. He seemed to think the noise was insignificant and ignored it.

When he returned a few weeks later with the part, it turned out to be the wrong one. It was now September 2008 and I, in frustration, phoned Alison King back to once again complain that NOTHING has changed with the problems in my refrigerator. A couple weeks later, I pick up a parcel addressed to me, and there is a new damper for my repair. So its now up to me to call the appliance repair company back. He comes to install the new damper, and SURPRISE!! its the wrong one. Now, October 2008, and I'm waiting.....again.

I cannot account for exactly how many hundreds of dollars of food I've thrown out because of being frozen solid in the refrigerator. From fruits and vegetables, to jars of pickles, to milk and eggs, I've lost countless bags of groceries in the last year and half that I've owned my expensive new Maytag refrigerator. To say nothing of the countless nights of sleep lost listening to the banging and popping noises, and the stress involved with dozens of phone calls to the company, the 3 repair shops, and the letters written to BBB. Who knows what more will transpire before this is resolved?

handle from bottom freezer keeps falling off. bought in january 2007, abt came in and replaced the bolts and handle in april 2007, and now it is out of warranty and handle won't stay on. cost of handle is 27.00 and bolts are extra and I would have to replace it. maytage refridgerator over 2000.00 shouldn't be doing this.

First I would like to say that we have had Maytag diswasher for years and love it.. Now the refrigerater. We bought a Maytag Plus about 5 or 6 years ago. It has the worst ice maker we have ever had. The ice jams when we try to get ice out and builds up inside, the we have to open the freezer door to get it loose. When we do this ofcourse the ice spills all over the floor. Sometimes it just has a big clump of ice that stops ice from coming out. We will probably never buy a Maytag refrigerator again because of this.

I purchased a French door bottom freezer Sept. 2006. March 5, 2008 a voltage board had to be replaced at cost--$203.29. Today October 3, 2008 ice maker had to be replaced--Cost--$377.68. I am 80 years old and have always had a refrigerator and have never had to have one repaired. It seems to me there is something wrong with a Maytag refrigerator and people should know about it.

$580.97 is one fourth the cost of the refrigerator in 25 months.

Bought this new as Hme Depot. Lucky I bought the extended service. First the ice maker went out. Now the whole unit isnt working. Compressor seems to be shot. Less than two years old, and it seems there are alot of complaints on the net about Maytag. Anyway, all my food an frozen items are ruined. I noticed when cleaning the back of the unit, the compressor is made in Brazil. Maytag obviously outsources most of the unit. What a piece of junk.

I will never buy a Maytag product again, ever! My old fridge was about twenty years old an still working, and never a problem. Had to go to H.Depot. At least they loaned me a small unit so I have something for the weekend. Home Depot should not carry any Maytag products. Even the people at the store says they have nothing but complaints.

On or abt. Nov. 1, 2006, I purchased a side-by-side Maytag refrigerator from Home Depot. Less than 11 months later, I discovered that it had stopped cooling and everything in it, including meats & frozen vegetables in the freezing compartment had thawed, were smelling bad, and had to be thrown away.

I called Home Depot and they said it was not their responsibility and I had to call Maytag Repair. I did. They said it would take 10 days to get a repairman out. So much for their famous (and false) TV ads about the Maytag repairman with nothing to do. I told them I needed a working refrigerator. They didn't care. Ten days .. take it or leave it. The repairman showed up on the assigned 10 days later and replaced the defective cooling unit. The warranty was still in effect.

Now, here it is September 2008, less than a year later and the same thing has happened: the refrigerator is not cooling and I've lost everything in the freezer again (It's getting costly to keep replacing meats & fdrozen vegetables!) Apparently the repairman gave me another defective cooling unit ... or Home Depot sold me a lemon. I am just furious about this. Now I will have wait another 10 days and this time the 1-year manufacturer's warranty is over.

Should I have to pay for a defective replacement cooler or demand a replacement refrigerator for this lemon I was sold? I'm at wit's end on this. Can you advise me of my consumer rightd in thid matter? Thank you.

Wasted meat & vegetables. Not being able to put items in the refrigerator for 10 days at a time .. not to mention anger & stress (I'm doing chemotherapy and don't need this stress).

Purchased Maytag MFD 2560 French door refrigerator in Sept 2004. This past weekend Sept 2008 the unit stopped working. Called maytag for service and was told they would be there on Tuesday morning. Called service company tuesday morning and was told they could not be here until Wednesday morning. Called Maytag back they were able to get another authorized repair company to come out tuesday afternoon. I met the repairmen at the house in checked the unit and said the board was bad. I asked him why that would cause the compressor not to run and he stated that the boardssometimes do not allow the proper voltage to the compressor causing the compressor not to run.

He went to a supply house and came back replaced the board and compressor still did not run. He than checked the charge and found the unit had leaked the freon out. He repaired leak and changed compressor out, but instead of charging the system with the original freon (R-134a) he used a differant refrigerant (R414b) I questioned him on this and he stated that the supply house did not have any R-134a and this was the same thing. He than added the wrong refrigerant never evacuating the system or weighing the charge in. He than stated that the capilarry tube was plugged and that he would call the factory for advice. The factory astated that there was a fix kit a whole new evaporator section and capilarry tube replacement. But he would have to drilll holes in the back of the unit to do this work.

I am experienced with Refrigeration having been in the field for 30+ years. I called Maytag again to complain and asked if I could talk to a technician/Enginer. I was firmly told that customers are not allowed to discuss repairs with any one but the authorized repairman. I firmly told them that the work was done improperly and they stated that they would have a technician call the repairman and discuss how to repir the refrigerator.

I again asked to talk with a experienced enginner and was told Maytag/ Whirlpool would not put anything in writing or allow me to discuus this with anyone. My option would be to have another Maytag authorized service company come out ( another service charge to me) and review the situation. All I can say DO NOT BUY Maytag products they do not stand behind there product or services.

I bought a Maytag refrigerator from Home Depot in March 2007. And I started using the refrigerator after my marriage which was late in May. After 3 months later I noticed that the food and water in the cooler were not as cold as before. And I noticed that there was ice building up in back of the freezer part. I thought either my wife or I didn't close the door well. So I melted ice by turning off the machine. It took me serveral hours to remove the ice in the freezer. Right after that it seemed to be working again. But another 3 months later it happened again.

So I called Maytag to find out if there's a way to replace the machine. It's happened after short period of time after the purchase. Maytag said I'll have to get the service. They don't have any service like replacement. Since it's in warranty period I called A&E Fatory service to check the problem.

Technitian came and check the machine and he used hair blower to melt the ice. He said it seems working again. If it happens again he will order parts and replace. And 2 months later I see the ice built in the back of the freezer again. So technitian came and order the parts. It took me almost a month to receive all the parts.

After the parts were replaced, it seemed working ok. But it just took little bit longer(5-6 months) to have ice built in freezer. This time I tried the hair blower to melt down the ice. After I did that, this time it only last a month. So I called the A&E service and made a servoce schdule. This time the technitian called me and said the warranty was over last March so if he comes today then there'll be a charge to check the problem. and he mentioned that there's no such a service like replacement. I'll have to get the service no matter what even if it happens 100 times or 1000 times. It was ridiculous. If i have to get a service every 3~5 months, what's the point to keep this machine. I'm thinking to buy new one instead of paying service charge.

I had to throw away the food and beverages in the cooler every time I got service. I had to have a day off from work to get service the machine. And my wife and I got stressed out over a year dealing with repeating problem.

The bottom of my freezer crack in early March and I called someone from A & E to looik at the crack. I have my extended waranty with A & E. The service man said it was a manufacturer defect and only wanted to repair the crack. I told him no because it would look like a repair job. The bottom of the Freezer should of not crack with it being only a year old.

I wanted them to replace the refridgerator but they told me no. I am also filing a complaint against Maytag for not standing by their name.

In August of 2004 we purchased a Maytag French Door refrigerator (model MFD2560HEW) from our local Lowes. This August, 2008, we discovered the refrigerator was not cooling. Luckily we discovered it early and we had an Amana side by side in the basement, mosly used for beer and sodas. We lost a very minimal amount of food. But when we tried to get it fixed, (five year warranty), the real problems started. First I called Whirlpool. They said yes it is covered but we don't service your area.

So I called Lowes. Their service people said they would send someone that could fix it under warranty. Wrong. The guy came and looked, said the compressor had failed. he said actually he would not have had to look, they all fail. Anyway, when I asked about warranty he said he didn't do warranty but could fix it COD. Price on the compressor, $1200, and that wasn't even installed. I figured there must be a way to get warranty repairs so I said no thanks. He said OK, that will be $85.00 diagnostic fee please. So I paid the guy, he's just trying to make a buck.

I then called Whirlpool again, got a customer service person and explained the situation. She apologized profusely, said she would need to take the problem to her supervisors since they had no service where we live (Culpeper County, VA). She promised to call back within 24 hours. As has been noted in some of the other complaints they don't call back. I told my wife they wouldn't if this website was right. They didn't.

Next my wife says 'let's go to Lowes '. So we got the receipt and the manual and off we went. I figured she was fired up so I'd let her do the talking. She got the manager and the appliance guy and they looked in the computer and talked and himmed and hawed. Finally the manager says to go back and pick out a new refrigerator. My wife says, 'bottom line, what's it going to cost me?' Manager says 'nothing'.

So today we received a brand new Samsung, 26 cubic door French door refrigerator. Free! Kudos go to Lowes. The appliance guy said if the manufacturer doesn't step up to the warranty, Lowes will. And they did.

In Feb 2006 I bought a MayTag 24 Cubic Side by Side Refrigerator with a Freezer in the lower drawer Model MFI2569VEA . Since I have had it I had to replace an electronic card 3 times. First 2 times the electronic display was not working. Now the freezer portion does not work.

Of course when the freezer portion went out causing food to spoil. The 1st 2 outages where covered under warranty. The last outage warranty had expired.

I purchased a new Maytag Refrigerator side by side model MSD2542VEB00, delivered 7/12/08. By morning of 7/15/08 it had stopped working. I called for service and the A&E tech showed up late morning on 7/16/08. He reported the Compressor had seized up and required a replacement. I asked Joetta at Maytag service for a replacement REfrigerator but she said it was not their policy but she could expedite a compressor shipment in about 2 days. I complained through the Maytag site email and got the same reply from their responder Erin M.

Meantime I had lost all my food and had no ref. I complained to Home Depot and they came through for me allowing the tempoary use of a refrigerator until my new selection, a GE model (made in Korea) arrived and they would take back the Maytag. I am suing Maytag for food loss in small claims and so should a lot of others who seem to be in the same boat. Maytag does not stand by their products. The qulity is poor and the Maytag slogan BUILT STRONG TO LAST LONG is far from truth in advertising.

Over $300+ in food loss. Four hours lost work time by my wife waiting for the A&E tech. Constant running back and forth to fetch foods that could be used during the day. With gas at over $4/gal this was not cheap.

In 2000 we bought a SS Maytag Model # MSD2957 AEB. Within 2 months the water line broke and flooded our kitchen. We weren't home at the time. Had to repace kitchen floor. Since then we have had 2 repairs made to the freezing unit and we still have to take the freezer apart and defrost it @ every 3 months as it stops keeping the freezer and refrigerator side cold. Basicily I only keep breas and cheese in this freezer. Maytag has refused to replace the machine which cost us @ $1800.00. They will get us a service tech at $60.00 a hour to come out and fix or replace any part.

We loose food and the machine has a water leak that has to be cleaned daily. We also had to replace kitchen floor( lucky our homeownwers covered the problem but aslo did not renew our insurance coverage. We had to find another insurance company)