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Maytag Refrigerators

Maytag Appliances • Air conditioners • Dishwashers • Microwaves • Ranges • Refrigerators • Washers/dryers --- News • Maytag Announces Massive Recall of Fire-Prone Refrigerators • Millions of Maytag, Jenn-Air Dishwashers Recalled • Whirlpool-Maytag Merger Gets Final OK • Maytag Shareholders Approve Merger With Whirlpool • Whirlpool Wins Maytag Bidding • Whirlpool Bids $1.3 Billion For Maytag • Maytag Sold to Investor Group • Maytag Settles Neptune Washer Lawsuit

Ken of Maplewood, MN November 8, 2009

I have a Maytag MFD2560HEQ model refrigerator purchased in July 2005, 4 years and 3 months ago. Recently it began buzzing and not cooling. It would buzz loudly for twelve seconds and then click off. A few minutes later it would do the same and the temperature in the refrigerator and freezer would slowly elevate over time. After reading on the subject I discovered that this is a classic symptom of either a bad compressor or starter relay. I have an extended warranty on this refrigerator, because I picked up when purchasing it that most appliances (because of our governments pressure to be more energy efficient...and we haven't seen anything yet) particularly ones with compressors were building them too small and they were junk and prone to break-down. I was glad to have the extended warranty, which will run out in July 2010.

I called the warranty company and they sent out (after a weekend) a tech who tried a couple of new relays on the unit and determined that it was the compressor. Yet he said his equipment necessary for changing the compressor was out of commission and that I should contact another tech covered by my warranty so they could get to the repair in a more timely manner. I did and they scheduled an appointment four days later (without a refrigerator for a week by that time). The new tech showed up when he said he would and proceeded to replace the bad compressor. I'm told that Maytag had a warranty on the compressor for five years so it will be covered, but the extended warranty will have to pay for the labor (about 2 hours worth plus). I don't usually by extended warranties. Am I glad I did this time!!!

We now have a new compressor in the fridge and it seems to be working well. We have had no other significant problems with this fridge (yet), BUT having a compressor last only 4+ years on a 1400 refrigerator is ridiculous. I'd like to know how much energy is saved with such shoddy and light-weight engineering. People, beware of governmental regulations that on the surface seem to be energy efficient and yet in the long run cost you far, far more. We've got a Wards freezer we bought in the 1970's and has been sitting in the heat and cold of a garage for 30+ years and hauled to four states and STILL works! We may save a few kilowatts of energy with the newer more energy efficient models but we're going to fill up the blasted landfills with appliances and empty our wallets. THANKS environmental extremists! The tech said that the compressors on this model (the original) are "notorious" for breaking down. He put in an alternate model which he said seems to be engineered better and had a much better track record. I hope it does

Sharon of Robertsdale, AL November 7, 2009

I purchased a Maytag French door refrigertor in 2005.I was relying on past experience with Maytag,as I had a Maytag washer for 30 years and the only thing I had to replace was the timer,That was expected after raising 4 kids and 2 grandchildren,Can you imagine my disappointment when my refrigerator started breaking?One thing after another,There have been no children with us now and my husband and I are both in our 70's.so the fridge has had no rough treatment.

First the bottom glass broke as were washing it, we replaced that with plexiglass,then the ice maker wouldn't make ice. then the big pizza drawer top broke and my husband taped it shut.then the part that holds the crisper drawers in broke,so we cannot hold the drawers in.then the water line started making a rattling roaring sound,so we bypassed the filter,which seemed to be causing it.Now we have musty tasting/smelling ice.We have been married 51 years and have had other refrigerators that have lasted well over 20 years.This one is a REAL PIECE OF S--T after only 5 years!!! This almost seems criminal that they can sell something so flimsy and get away with it.Never again will I buy a Maytag or Whirlpool product and I will show and tell everyone I know the same.

Larry of Placerville, CA November 5, 2009

Since purchasing the Maytag Model MSD275AEW Side by Side refrigerator/freezer we have been plagued with problems. We replaced the entire computer module in order to fix the auto defrost feature, and just today the water/ice in the door system caught fire! It melted the whole assembly and would have continued to melt down if we were not here to hear the load explosion and then unplug it from the wall! What kind of a product explodes and then melts from the electrical short? I have contacted Maytag for replacement and hope that they respond professionally.

Deborah of Santee, CA November 4, 2009

We bought a brand new side by side refrigerator right after we bought our house in Late Sept. of 2007. It is now 2 years and 1 1/2 months old and the frig sprang a leak in a copper line inn the back behind a cover and all the freon has leaked out. We called Maytag and told them our problem and they told us it is out of warrenty.

This product is so cheaply made for a copper line to crack and leak after 2 years. I think they should repair it at no cost to us. Meanwhile we have all our food across the street at a friends house. We have no money to buy another. I say don't buy from Maytag.

Margo of Meredith, NH October 30, 2009

I contacted Maytag on the recall they had for refrigerators. They gave me the name of the service man to come and do whatever they had to do to repair. He came and did his thing and after he left I noticed the refrigerator kept clicking and everytime it clicked it dimmed the lights. He assured us it was just the refrigerator going on to start etc. Next morning everything in the freezer was thawed! He came the next afternoon to check it..supposedly whatever the part was it was faulty. So he again did what he had to do. He contacted Maytag and they told us to write down everything we had lost in the freezer. Of course they did not give us the full value of what we lost but we agreed on 280.00. Joanna told us it would take four weeks to receive the check!!

Two days later we complained that we had to move the dials all the way over to get it somewhat cold and we use to have it right in the middle and worked perfectly. He came to check it and assured us it was ok. He left that morning and we left for 3 days for a mini vacation. When we returned the house had a terrible smell. Opened the refrigerator and everything in the freezer and refrigerator was spoiled. I had restocked our freezer after we lost everything the first time. We called the wervice guy and he said he could not come that evening but would be over between 2-4:00Pm the next day.

He came and told us our refrigerator was now not operable and would need a new one! I called Joanna almost in tears as to what had happened. Took me five hours to clean it out, write everything down as to what we lost and now no food and no refrigerator. We had not problems with our refrigerator but was following through on the recall. I asked to speak to a manager and she said you will either hear from someone today or by Thursday which would be a 3 day wait to hear from someone! We did talk to a manager (Carol) and now she is telling us they no longer make our model (high-end) model, too expensive for Maytag to make and is talking about something comparable.

She then says we have to pay 125.00 to receive it. I said well if I was to buy a new refigerator today I would purchase the french door style with freezer on the bottom and she told me if I wanted that I would have to pay 799.00!!! Maytag destroyed our refrigerator on doing the work for the recall and I don't think I should have to pay anything. I asked Carol if there was someone higher than her there that I could speak to and she said no she is the highest.

I have been on the internet looking for a CEO or President to talk to about this matter. No agreement on the food as of yet, but we lost over a thousand dollars in food. We are living out of a cooler right now with limited food. With todays economy waiting out over eight weeks in getting checks to buy more food and having to pay out of pocket for a new refrigerator is not easy. I really do not even want another Maytag but if we go to a Whirlpool or another brand she told us it was cost us even more. She said has to be a Maytag to get the lower price. I think they should give us what we want and we should not have to pay anything! Thanks!

Ria of Elmwood Park, IL October 28, 2009

I was very happy with the purchase of my New Maytag top freezer that I purchased from Home Depot. The price and salesmanship was great. When It arrived I told the delivery men that the motor sounded a little loud. Their reply was you have to get used to it, for efficiency reasons it keeps running. I can understand that, since my last refrigerato was 25 years old. as a few days went by it started to rattle when it first went on, and when I would close and open the doors. I noticed frost in the freezer.

#1 repairman. Took the door off and the frost problem was solved. He also said I would have to get used to the loud motor. Comopany would come over, and I am embarrassed when my frig would go on. I would get all kind of negative comments. Called again #2 repairman. It needs just an adjustment.OK fine for a while it started again.

#3 repairman. "Its the copper wiring in the compressor, I'll fix it, but your still gonna have to get used to the noise. I was not happy, called Home Depot. Ken said "I'm sending someone out with more experience. #4 repairman. At least I think this guy was more experienced since he found a DOOR STOP! IN THE BACK OF MY FRIG TO STOP THE NOISE.

As I am typing this a new compressor is being ordered, and I am not a happy camper for a frig that is 3 months old. Model#mitxemnws00 top freezer 21 cu. You guys figure it out, and I do expect some retribution from Maytag. Yes, I was ignorant to the fact that I should have returned it right away but I did have faith in the repaiman. what a mistake

m of abingdon, MD October 27, 2009

since i purchased my wide by side maytag in 2003 it has been repared 5 times. i lose food on a regular basis because the refrige does not get cold. this product is a lemon. i have contacted maytag each time and continue to get the run around. it is past time for a class action lawsuit. if you sell a defective product knowingly then it is fraud.

J of Schererville, IN October 26, 2009

Purchased a Maytag refrigerator in August of 2005. French doors bottom freezer. Well, the compressor went out. We are fortunate that is still under warranty. It's only 4 years old we truly did not expect this to happen.

Veronica of Meadview, AZ October 26, 2009

Since March 09, I have repeatedly called and filled in repair web site info regarding recall notice for my Maytag top freezer/frig unit. I am unable to schedule a relay part repair using either method due to "high volume being experienced at this time and call back or resubmit web info". Maytag has sent 2 recall letters to me, but will not schedule repair service. I feel this is a sham recall with Maytag going thru the effort, but not following thur with repairs due to cost. It's frustrating filling out web info and phone info only to be told to call back at a later date. Within the 7 months I should have been able to schedule a relay repair if Maytag is consciously making the effort to repair their refrigerators.

Eric of Roseburg, OR October 24, 2009

ice maker overfills with water and does not work as it should> repairmen has been out and since he doesnt know how to correct it or care just says that i need to defrost or shut down fridge every month or two weeks or so. i have had other fridges that worked flawlessly without a hitch. maytag is ducking out on this one. its obvious that they know what the flaw is. it [is bad] to have a maytag fridge who says theyre repairmen are bored for lack of appliances to fix. and a icemaker that doesnt work right in a reasonably new fridge. maytag should stand by their product. it should work flawlessly. period

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