Maytag Refrigerators

A year or so after purchasing our new home, we purchased new appliances. We thought Maytag was a good company to go with. We had serious issues with our 2005 Maytag bottom-drawer freezer refrigerator right off the bat. It arrived with a large dent in the door. They offered to take $50.00 off the price. We insisted on one without a dent. They replaced the refrigerator, and shortly after, the board and the ice-maker went out right away.

Although the parts were under warranty, we had to pay for the labor. The refrigerator is 6 years old and now it is making a constant knocking sound. We paid a lot of money for what we thought was a quality appliance. What a joke. We had also bought a new Maytag washer and dryer set and they fell apart after 5 years. It's the same with the Maytag dishwasher. Do not buy Maytag appliances. They are cheap. They fall apart. The customer service is poor. I feel cheated.

I bought my fridge (Maytag French Door Fridge MFF2258VEW) in September 2009. It took forever to get it and when it was delivered, the door was dented so I had to wait for a new door to be replaced. The fridge stopped cooling just before Thanksgiving 2011. I had to throw out a lot of food. It was the circuit board and that was covered under the warranty. I noticed a couple of months later that the freezer was freezing up again and was worried that the fridge would go out again and in February 2012, they came out again and it turned out that the freezer had been put back incorrectly and the freezer gasket didn't fit right and thus, the freezing up on the circuit board.

Now it is May 21, 2012, and I came home for lunch to find the fridge not working again! I can't get anyone out to fix it until Wednesday, the 23rd. Now we are in warm weather and I just went to the store and had a full fridge. I still have the warranty and will for another 14 months. I think if this continues to happen and when the warranty is up, we will have to replace this fridge. I can tell you for sure that it will not be another Maytag! What a piece of junk!

Refrigerator failed in less than 7 years. In August 2005, I purchased a new Maytag side-by-side refrigerator to match the Maytag appliances (stove, microwave and dishwasher) in the new house provided by builder. In October 2011, I called a repairman because of noise. The relay switch was replaced for $179. Now, I am told the compressor and defrost circuit board need to be replaced for over $700. I will never buy another Maytag appliance or Whirlpool. They make and sell crap and don't stand behind their crappy products.

In May of 2009, my husband and I bought a new Maytag refrigerator side-by-side, model MSD-2572VEW. The day we bought it, pieces started breaking. The shelves started cracking, and now they are completely falling apart. There are also cracks in the inside walls of the refrigerator. Every single door shelf, inside shelf and wall is falling apart. I have fixed the ice-maker myself several times. I am now going to design and build some new shelves so that we can get as much use out if it as possible before it is unusable. I am angry that a company can make such a horrible product and not have to take responsibility. If my employer ever provided a client anything but the best, we would all be out a job.

I purchased a Maytag stainless steel French door model the middle of 2006. While cleaning the French doors with the cleaning product given to me with the purchase of the new fridge, I notice what looked like coffee on the doors. It wasn't, it was rust on the stainless steel doors. I called the service tech and they came out. Rubbing the fridge, he told me it wasn't rust. He took a closer look and found that it was in fact rust. He called his office; they told him that rusting on the doors has been an issue lately. He charged me $65.00 for what I already knew. I called Maytag and it took a while, but they decided to send new doors. However, I had to have a Maytag rep install it, which would cost me. I didn't have it done.

Two years later in 2010, the French doors felt hot to the touch and the inside was warm and not cooling. The freezer was fine. I called for a tech to come out and it's another $65.00 to fix a fan motor that blows cool air from the bottom to the top. Oh, it's not under warranty because it wasn't inside with the motor. Total cost: $235.00. In 2010, I woke up and opened the fridge to get milk out. It was warm and so was the inside of the fridge. I thought it was the same problem, but the freezer also was warm. Upset and not wanting to pay for this again, I unplugged the thing and started using a little fridge that I have stored in the basement. It has no freezer.

Today, I finally got over being pissed and decided that I would have a tech come out and find out and finally fix it. The tech said that the compressor has failed and it would cost $790.00 to fix. I'm not having it fixed, so it's another $65.00 gone. The tech said that the compressor in Maytags/Whirlpools has been a pretty big issue lately. All I can say is that I will not ever purchase Whirlpool products again. From inside to the outside, this product has been unsatisfactory. I just noticed that the rubber is failing on one of the French doors. Wake up, Whirlpool. Model number is MFD2561HES.

I just bought this refrigerator a bit more than 2 years ago. I have to change electronic module for $300 CAD including labor. Home Depot advised me to contact directly Maytag and to express my dissatisfaction about this unreliable product.

Maytag bottom freezer / refrigerator: What a low-quality operation these guys are operating. We have a 5-year-old double door unit, which is not a cheap ticket item; and we thought that Maytag was from the days of old. The compressor failed along with ice makers and some high-use parts inside. I can understand the plastic lids and guides wearing out with heavy use, but not the compressor.

I called Maytag and was directed to their proud Tennessee Service Location. It might as well be in China, where the real owners are located. She said, "Oh well, we build quality units that are to last 12 years. However, they are man-made, and you can't count on that being a positive thing." What arrogance. I might get stuck with another brand from Asia. But it will never be a Maytag or any other in their family of products. The repairman is really busy these days.

The ice machine lights are all blinking and the ice machine door keeps opening and closing. I've unplugged it and that did not work. I also checked to make sure there was no ice stuck. I've been trying to call to find out what is wrong but I cannot get anyone to help.

We bought a brand new Maytag refrigerator online model # MSD2660KES and it arrived dead. The first Maytag tech that was sent said he does not recommend us fixing the problem because refrigerant leaking will happen every few years. We were not able to return the refrigerator, so we opted to let Maytag fix it. Here we are 2 years later and sure enough, the refrigerator has stopped cooling. We are out of warranty period, so the service call cost us $65.00. The tech told us this time it's the compressor and replacement would cost $650.00 to fix. We are not wasting any more money on this piece of junk.

In 2006, my wife and I purchased a new Maytag refrigerator, the model type with the freezer in a drawer near the floor and the drawer is under the main door of the fridge. The thing has a sealed system and has a freon leak which makes it nearly impossible and not financially prudent to try to fix. Two repairmen were out and I spent $200 for them to tell me the same bad news. It's unbelievable that this junk wouldn't even last ten years. What is this, Russia? I've heard some of their awful appliance experience stories and now this can join them. The reliable Maytag repairman who never has anything to - you know the one. He is probably dead. He's not really the one to blame here though, it is the reliability of Maytag that is dead and will remain so for as long as this company is alive. Don't ever trust or buy Maytag if you care about making your investment in new appliances last! Don't do it, people!

Maytag msd2650kes refrigerator - I replaced compressor switch three times then compressor went out after only almost four years. We bought all new Maytag when remodeling. Never again will we ever be that stupid again.

It went bad, then I called a technician who replaced the compressor. After a few months, it broke down again after I had bought new parts for it. I was very dissatisfied with how the refrigerator was built. I spent lots of money on it, and it wasn't worth it.

The unit has an ice maker. On a regular basis, water would accumulate at the bottom of the freezer pan. When the bottom pan got filled up, water would run out on to my hardwood floor. I related the problem to the ice maker. Researching the problem, I learned that the ice maker has an adjustment for timing the on cycle for filling the ice tray. After several adjustments nothing changed. I ordered a water control valve and installed it. The problem persisted. I installed a water pressure regulator but the problem persisted. I installed a water filter, the problem persisted. I turned off the entire ice maker and the problem persisted. The problem wasn't the ice maker. The real problem was the defrost cycle of the evaporator. The drain for the water was plugged with ice. I made modifications to the design so I could monitor the drain hole in the back of the freezer. Will I purchase another Maytag probably not?

I bought a Maytag refrigerator, model MBF 2256 KEQ2, two and a half years ago. Now the cooling coils are freezing up. I checked heater and thermostat for continuity and they were okay so the only thing left was the timer control circuit. On the earlier models, the timer control circuit is controlled by a Timer Motor or an Adaptive Defrost Timer which is separate from the main Electronic Control Board and much less expensive. On later models (including mine), the timer control circuit is incorporated into the main Electronic Control Board so if your automatic defrost quits working, more than likely you will have to replace the main board. I did not purchase an extended warranty because I believe they are useless from past experience. I bought the part on Amazon.com, received it in four days and replaced it myself for a cost of $78. This part costs $110 to $118 at Sears or a Maytag dealer.

I have been trying to get my refrigerator repaired for over 5 months through the extended service plan I paid for. They sent out a service repairman. He could not repair the refrigerator without some parts so he ordered parts. We waited months to find out he can not get the part anymore that he ordered. So now Maytag Extended Plans and Service Power said they would have to replace the whole refrigerator but every time I call about it, they give me the runaround and say someone will be calling me back within 48 hours.

I never get a call back. I give them a few days, then I call back and get the same runaround again. I'm getting nowhere with these people. My refrigerator is a $6,500 refrigerator that I'm sure they just don't want to replace or offer me anything for that matter. They should abide by the contract I have with them.

Our Maytag refrigerator was about a year old when we noticed rust on the edge of the stainless steel doors. I called Maytag and they were nice enough to replace the doors even though the warranty had expired by their standards. Keep in mind, the warranty starts when you purchase the product, not when you install it. We ordered our appliances from Lowe's well in advance of our kitchen remodel so we would have them when we needed them. The time our appliances sat in Lowe's warehouse used up two months of our warranty.

Now, the new stainless steel doors are rusting and they are refusing to do any thing about it. Should stainless steel rust? Maytag doesn't seem to care whether their product performs the way they should. It's all about the warranty. Once the warranty lapses, they could care less whether their product blows up. That's the customers' problem. Whatever happened to building a quality product that lasted and customers bought for generations? Obviously, that's a thing of the past.

My goal in writing this is to make consumers aware of appliance warranties. When I spoke to Lucas, a Maytag customer service supervisor, he informed me their products offered no warranty on the finish of the product. So, according to Lucas, the finish on your brand new Maytag appliance could flake off like dandruff and it's your problem regardless whether it's a manufacturing defect or not. Remember, buyer beware!

I bought a brand new Maytag bottom freezer fridge in May 2005. The first thing to go was the timing switch. I lost all contents of the fridge and freezer. The next to go was the compressor. Again, all the contents of the fridge and freezer were destroyed. This was after the 5 year warranty was complete. The cosat of repairs is around $800.00, which is the cost of a new fridge. I emailed someone from customer service, who replied how happy they are to hear from me, and how I can call anytime.

I called customer service, and spoke to a supervisor. The fridge was built in the USA, but cannot tell me where the parts are from. No one seems to "get", that I am disgusted that an appliance would last only as long as the warranty lasts. Oh, and the repairs are only covered for 90 days. My parents have a 62 year old RCA chest freezer that is still going strong. The lesson is, don't get rid of your old appliances. They may use a lot of energy, but they last. I will never buy from Maytag, ever again.

I purchased your refrigerator (model #mfd2561heb) in 2005. I bought a Maytag, because I thought it would last me a lifetime. I came to find out it will not. I called Maytag, and got Repair Plus One. The repairman came out without a compressor or capacitor. Now, I have to wait 4 days or more. I have a 3 year old's birthday party, of which we will be working out of our 19 year old Kenmore in the garage, which has worked flawlessly.

To make it short, you lost me as a customer, because of this product! I just wanted to let you know. It is sad too, as we enjoyed the refrigerator. It's been making noise for awhile. I thought it was just part of the ice maker. Now, it cost me another $299, plus all the food I had to throw out! There was a big recall of refrigerators from Maytag around the time mine was made. I think that this model should be part of that recall as well. Don't buy a Maytag! They may have had quality at one time, but I just think those days are gone. Thank God for our Kenmore in the garage. I don't know what I would've done without it.

I purchased my new refrigerator in 2005. Within 3 months, the bottom freezer went out. I had purchased warranty and it was fixed. Again, the fan went out 1 year later with the same exact problem. Now, it went out again 2 years later with the same exact problem. I called Maytag and they do not care. They are rude and simply will not fix this refrigerator. The warranty is gone and again, I have to pay for this constant problem. Why doesn't Maytag own up and service this problem. Didn't we pay for this? It wasn't given to us free. Someone needs to step up and gets it resolved for consumers. If legal action needs to bring this to their ignorance, so be it. We all have spent a great deal of money on a refrigerator and all they do is say, is "Too bad." How can any company continue to be in business and operate this way?

I need a new circuit board for a $2500 refrigerator. It was Saturday night of a holiday weekend when the ice chute started opening and closing and lights on door panel flashed like crazy. I called Maytag, who set up a service appointment for me for Monday. The tech came at 6pm and said there was nothing he could do without a part from Maytag and left.

I proceeded to throw out all spoiled food and load a cooler with ice. I called Maytag, and they said it will take about a week to receive the part and have service. I have children in the house, and we live in Miami. I said that I would pay for overnight delivery of the part, and they told me it couldn't be done. I called this morning for a tracking number of the part, and they told me that it wasn't sent out as of yet. According to the internet search, this is a problem with a considerable amount of model number MF12568AES, and I should have been notified by the company. They claim it is a "special project," not a recall.

Ice maker not making ice, lights on the temperature controller are all flashing, ice/water dispenser door continuously opens and closes, refrigerator and freezer both do not cool/freeze properly. I purchased a new main control and low voltage board at a total cost of $400 and replaced them to no avail. Nothing changed when electronic boards were replaced.

Yesterday, the main compartment of the refrigerator is not cooling. The freezer still is working. This unit is 2.5 years old! I have never bought an extended warranty before, but on day one, this unit hardly ever shut off. It didn't seem like the electric bill was any higher but never felt good about the unit. Plus, I hated the ice cubes all over the floor when I pulled out the lower drawer. The monitoring device is in the roof of the fridge and takes up a lot of square footage. Nope, will never buy another Maytag. If their products can't last more the at least eight years, then it is such a waste of our money. Do better! I'm writing Consumer Report and the President of the company. Who replaces all the food loss?

My fridge and freezer got warm and compressor is not running. It is not even 8 years old. I replaced start relay and start capacitor. It cost me $75, from Maytag store. I worked two days the bam! It's broke again. It's a Maytag junk, now what? I have two kids in college. It will cost me $100 for a service call. Our food is ruined.

My husband and I are newlyweds, and purchased a new refrigerator from Home Depot in September 2011. We had problems almost instantly! They told us that someone will come out and fix the problem. It seemed like no biggie, but this is how many times we had problems afterwards:

01-21-2012: Light switch replaced.... and the light is out once again.

We even had the power go out here and there, but it always came back on, so we didn't file a complaint about that. However, we just want a new fridge! I can't count the number of times someone had to stay home from work so that they can fix the fridge and then to have it broken again! I think it's really unfair that we had all these problems within a couple months, and they continue to refuse to give us a new fridge. We even spoke with the supervisor at Maytag, and they refuse to do anything at all, other than keep on fixing the problem. It has been very stressful, time consuming, and very, very nerve-racking.

I will do whatever it takes to make sure everyone knows about Maytag and their crappy products and bad customer service. I will never buy products from them or any of their sister companies.

I had my kitchen remodeled less than 4 years ago with a Maytag refrigerator, Bosch dishwasher, and GE stove. I had a 1 year warranty, and purchased additional 2 years. The warranty ran out last year, and the refrigerator is not working. Maytag customer service said all they could offer was 1 year extended warranty for $300. I told them a refrigerator should last longer than 4 years. They agreed, but that is all they did. I've read other online reviews, and it appears a lot of people are in the same situation (however my fridge is not on a recall list). I will never buy another Maytag product ever! My GE and Bosch appliances are working just fine.

This is the 3rd time my Maytag refrigerator has gone out on me and it's only 7 years old! It's always the same thing, my refrigerator side starts getting warmer and warmer while the freezer starts forming crystallized ice. Both times it's broken down in the past it has been the defrost timer. One service man said Maytag is not the reliable company it used to be and I would be better off buying a brand from Sears (Whirlpool or Kenmore) can't remember.

Anyway, each of those services was close to $300 and now I'm faced with another service call. We paid $2,800 for a refrigerator we thought would last decades. We'll never buy Maytag again! I wish Maytag would own up to its cheap parts and send replacements to its customers with instructions on how to install!

My 14 month old Refrigerator made a "popping noise" and quit working. I called Maytag and I had to pay $299.00 for a Service Plan so the repairs would be covered under a warranty and A&E Factory Service came out to do the repair. The repairman told me the Circuit Board and Compressor were melted and he was surprised it didn't cause a fire. The repairman had to get authorization to order the parts for this repair because they were so expensive and he is not even sure if the repair will fix the refrigerator. It is going to take 2 weeks for the parts to come in which means I will be without a refrigerator for a total of 3 weeks and we're not sure if this will fix the problem.

I am being told by Assurance (the warranty company) that they have to replace the parts 3 times before they will replace the refrigerator. I asked them, "Exactly how long do you expect me to go without a refrigerator before I get mine fixed or replaced?" When I called customer service and spoke to "Brittany" she gave me her standard "robotic" answers. I asked to speak to a manager and she sent me to the "never-ending hold zone." I called back and non manager was available but they took my name and number and assured me that someone would call me back. I am still waiting for that call.

We have a Maytag refrigerator which is only 7 years old. The refrigerator gradually got warmer, despite turning the refrigerator temperature slider all the way to "coldest". The freezer seemed okay except there was some frost collecting on the back wall of the freezer compartment and occasionally very loud popping and cracking sounds were coming from the back of the freezer. I removed the steel plate covering the evaporator coils, and there was a fair amount of frost on them. I also noticed a fan back there seemed to never operate.

After hiring an independent repairman, he simply replaced the fan, specifically the evaporator fan. He said without the fan, the fridge can't defrost properly and most importantly very little cold air gets to the refrigerator compartment and the freezer compartment stays less cold than it should (although it was still freezing). He said that modern appliances have parts made offshore instead of USA-made, and they fail much sooner than in the past. He advised to buy the simplest, cheapest Whirlpool appliances because at least those parts would be cheaper, and the "loaded" high-end appliances just had more parts to fail prematurely (as opposed to when most appliance parts were made in USA).

He said this wasn't really made by Maytag. Maytag simply re-branded an Amana refrigerator! We already knew that the Maytag brand was recently sold to Whirlpool, and he confirmed that. It is a sorry state of affairs to not be able to trust a major appliance maker of "high-end" products knowing they are prone to more expensive and frequent breakdowns. See our separate post regarding a Maytag washer and a Maytag dryer.

I have a 4 year old Maytag refrigerator, model F2557HE, with French doors above and freezer below. The compressor is dying, which amounts to total failure of the fridge. Periodically the compressor tries to start, there is a whirring sound that lasts and lasts and repeats as the food defrosts. Then mysteriously hours or days later it starts to run again and the melted ice cube bin turns into an iceberg. The appliance repair company tried replacing the starter to no avail, and now tells me it is the compressor itself. Each time it stops, I transfer my food to the 30 year old Whirlpool in the garage which still works fine.

I purchased model number MF12067AEW in 10/07. Motherboard has been ordered to be replaced. I have been waiting 2 weeks for the board--all over the Xmas holidays without a refrigerator! We bought this model and paid $2,800 to have a counter-depth refrigerator. I will never by anything from Maytag again. We are holding our breath to see what the cost will be and if it will it break down again. We lost all the food in the top. Ice machine flap continued to pound open and shut all the time.