Maytag Microwaves

I bought this MMV4205BAB microwave thinking Maytag was a good brand and I wanted an over the range type. Problems began when it would stop in the middle of a cooking cycle. I called the repairman as it was under warranty. It was decided by the repairman that the weight of thing was too great for its thin frame, not letting the door close correctly. I got a new one and it, from day one, would make a shorting sound every time anything was cooked, on the stove top, under it, while it was on. It finally just shorted out. I have a Maytag washer and dryer that are also junk. So, needless to say, Maytag, 3 strikes and you're out. I will never have another Maytag product and I let others know what a great product it is.

My over-stove microwave is approximately 18 months old. Suddenly, the fan came on and will not turn off. I had to unplug the microwave. This appliance is out of warranty but certainly should last longer than 18 months. I feel that Maytag should certainly be called to task for selling and promoting such a shoddy, unreliable product.

Okay, on March 2009, we bought this brand new microwave due to our major remodeling. We didn't move into the unit until February 2010, so the microwave was in its box for 11 months. After we moved in our condo, my husband and I had to travel for work for almost a year so our brand new microwave is very slightly, gently and barely used. Well, for the past 2 months, it had been acting up. Sometimes it heats, sometime it doesn't. For a 2 year old microwave, which we paid over $400, I would assume that it would last. It no longer heats up, so I called Maytag customer service to hear her tell me it's not covered under the warranty and would cost $269 for repairs and there was nothing she can do for me unless I pay for a technician to come and repair it! No way, I swear it probably got used 5-10 times a month to heat up coffee for about a year.

I am sure there are some major quality issues on this model because when I googled Maytag microwave, all I see is the same magnetic problems. I spoke to a group of my lawyers friends. If you're interested in joining a class act law suit, please e-mail me. I hate that people are being taken advantage of by these terrible companies. I can't believe how low quality their customer service and products are. Believe it or not, my $30, old microwave lasted me 14 years throughout my college years until we decided to replace it with the modern stainless steel one. It got noisier in time but not broken and still heats up just fine. This $400+ one lasted me only for several uses. Shame on Maytag, when I have time, I will be sure to write a complaint to the consumer department as well. I will dedicate my life in spreading the word out about their low quality product. Don't buy Maytag unless you only plan to use it for a year or 2.

My microwave started acting up, after about 5 months. It would not cook a complete cycle, without an error saying that the door is open, and needs to be closed. The repairman has been out 5 times already, and the problem is still not corrected. Maytag/Whirlpool has said they will not replace item, then they decided they would possibly replace at a "pro-rated" amount. So, I have to purchase a microwave twice, to have one that works? Somehow, I feel I'm being taken for a ride in this deal.

I purchased Maytag microwave model MMV4205AAQ in 2005. I use it infrequently. It stopped heating in Nov. 2011. It must be replaced. But after this experience and reading other comments, I will not purchase any Maytag appliances in the future.

25 months ago, I bought a brand new Maytag stainless steel microwave. We had upgraded all of our appliances except the microwave when we moved in our home. Our first purchase was the Maytag refrigerator. Should have learned my lesson from that because after less than a year, the freezer on the bottom went out twice! We bought this new microwave to replace an old one that didn't match the other appliances and was worn out.

Two months ago, the code SE started appearing and then would go away after a few minutes. Now it doesn't go away and you can't use the microwave. I finally called a repair person since it's out of warranty and was told that it would cost over $300 to fix it. Really! I'm so angry because now I have to take money. I don't have to replace a microwave that should have another few years of use. Nothing at all reliable about a Maytag. I doubt I'll buy anything else they make.

My dog had to be on a special diet to recover from a stomach disorder. I placed 1/3 cup of dog food plus chicken broth and baby food in a bowl. I intended to heat it for seconds. Minutes later, my dog was whining and sneezing. I immediately returned to the kitchen to find the food and bowl were completely charred. The biggest problem however was from the plastic splash guard that melted down. Smoke filled my home. I had to call the fire department. I was coughing and had difficulty breathing. The smell was horrible!

The insurance company and I have had thousands of money in restoration cost due to the damage. I was out of my house for weeks and got very sick due to returning to the home that was not remediated properly (allergies and asthma). The microwave was an over the range Maytag MMV4205BA. I would like to find out if the fire was due to a malfunction in the microwave oven. If so, Maytag should be paying for the damages. I still need living room furniture and carpeting replaced due to smoke damage.

Purchased my microwave in 2005 and seldom used it. However in the last few months, the halogen light which lights up the range surface has been flickering. When I asked an electrician doing other work around my house to repair it, he discovered that the halogen light is attached with a dual pin socket which is plastic. When the halogen light gets overheated (and halogen produces alight of heat) it melts the plastic. It has already melted some of the plastic socket. When it fails to operate, I will have to repair the light socket which will be very expensive or buy a new microwave. This microwave cost $800 or more because it offered convection cooking which I have seldom used.

This is what is presumed quality appliance? Plus I added the cost of an extended warranty.

When we moved to a new home, we "upgraded" all the appliances, including the microwave. This was four years ago. When the first microwave stopped heating the food after two years, we thought it was a fluke and bought a brand new one, since fixing it would have cost more. Well, I should have gone with another brand. This is two Maytag microwave ovens in four years! We cannot believe that a company who enjoys such a good reputation can get away with such shoddy products!

I installed a new Maytag Wall Oven Microwave Combo 18 months ago. I had not used the microwave in over a week. Last night, we heard a loud pop and realized the "beauty glass" front on the microwave had shattered. No one had closed the door too hard, in fact, we had not used it. I see where others have had this problem.

When I remolded my kitchen almost four years ago, I purchased four Maytag appliances. There was a recall on my dishwasher that was successfully fixed; the heating coil could have caused a fire. The next appliance to go was my refrigerator with a bottom freezer: the freezer section went. Thank goodness I purchased a policy which covered the repair that had to be done twice--twice I lost food. I was compensated by the insurance company for $200.00 for the cost of food lost. Just before Christmas my microwave stopped heating. The turntable works, the timer works, but it will not heat the food and makes a loud noise. The glass top on my stove is getting marred even though I clean it every time something spills.

I keep my appliances in immaculate condition and they look like new. I thought when I purchased Maytag I was buying reliable appliances. Their ad that states that the Maytag repairman is lonesome because he has no work is a lot of bull. Each appliance has had problems. Where is consumer protection? Appliances should not breakdown after a couple of years. We should not have to buy insurance policies that are expensive to protect appliances that should last at least ten years without problems. Someone needs to step in and help the consumer. I didn't call Maytag regarding the microwave as I was told it was useless to call them and all I would get would be aggravation. Someone, please help the consumer!

When purchasing a microwave for our kitchen the Maytag MMV4203DB00 had all the functions I wanted. Just after a year it's quite cooking. The fan would still run but not heat anything. I called Maytag and was told basically, tough luck. I said something about Maytag, that it was supposed to be a great brand and should last longer than 1 year. The part to fix it plus labor was going to cost nearly as much as a new microwave to replace it. Now, the microwave has started to turn on by itself. Customer service was very rude and came off with a "we don't really care" attitude. I will never buy Maytag again.

I have a Maytag microwave and stove in my condo kitchen. Both are about 4 years old. I'll never buy another Maytag appliance again. This stove had problems from day 1 and the support was dismal. I had [bought] an extended warranty, which covered nothing (I let it expire and didn't renew). The microwave handle came off in my hand a few months ago. I stuck it back on with "gorilla" glue. Now it is starting to shut itself off, as if it lost power then mysteriously turn itself back on. I'm sure there will be a new microwave in my future and it won't be a Maytag.

I bought brand new Maytag appliances top of the line. I put the stove, dishwasher and refrigerator in and was waiting for the cabinets to be done before installing the microwave, It was a couple of years; I took the microwave out of the original box and had it installed and it made a terrible noise and then shut off. There is something loose or something. I called Maytag to activate my warranty but they said the time is up but I had never opened the box so I didn't know there was a time limit on sending it in. There was no customer service! The stove I bought for close to $2000 has had to have the control panel replaced 3 times so I have to pay every year for an extended warranty just to guarantee I have a stove. Last year I went through the holidays without one because it was out then too! I would never buy another Maytag again!

I bought a Maytag MMV1153BAW Microwave. Within a year, the electronic key pad started cracking from normal use. After two years, the microwave intermittently starts then just stops, with the key pad showing 0000. We must unplug the device, or turn the breaker off and on. I called Maytag about the key pad and they said it wasn't covered, and a replacement key pad cost more than the microwave. After two and a half years, we purchased a new microwave, and have sworn never to buy Maytag again.

I bought a Maytag microwave model mmv4203ds00 on May 2010. On 8-20-10, the microwave stopped working. It was serviced under warranty. However, on 10-31-11, the microwave stopped working again.

I just off the phone with Maytag and as expected the acted like they didn't know about the issue of fires and etc. I'm a senior and also a widow. I have all Maytag appliances. But not anymore!

My Maytag over the range microwave model number MMV4250AAW, would not shut off when I had it set to 1 minute on reheat. I unplugged it and now it won't come on at all even though the cord still has power. Don't buy Maytag! Maybe if they get messages from consumers, they might be interested in what we have to say.

The door did not close due to a poorly designed closure feature tab which broke due to overstress of normal operation. The repairman said that I had to buy a new door at $200 to fix the problem. I have just paid the repairman $123 for his non-corrective advice and was promised that he would order the door. Time passed and there was no call or order. I removed the plastic rod that had contained the broken tab (aforementioned) and drilled a 3/16 inch hole into which the tab spring had been retained. It worked like a charm! I am still waiting for the service call back.

Maytag has a poorly designed product and apparently doesn't give a ** about its customers. Time will bring down this arrogant giant living on yesterday's quality and unable or unwilling to make a quality product anymore.

Everything in my house is Maytag. I assumed they were the best. My dishwasher went out after three years, and I replaced it with a Maytag. Now, my over the range microwave is not working. I will not replace it with Maytag. I expect my washer and dryer to be next.

I purchased a Maytag built-in microwave and oven combo in 2005 for my newly built home, but I did not move into the house until 2008. So the appliance has only been used for 3 years. The microwave stopped heating after only 3 years of use, which was for microwave popcorn mostly. I also purchased, at the same time, a Maytag cooktop. The knobs had to be replaced, a dishwasher, a rack and utensil holder had to be replaced and a washer dryer that doesn't work properly. I also purchased a side-by-side refrigerator which is okay so far. I'm very disappointed in their appliances and they were expensive.

I purchased a Maytag microwave oven on July 22, 2011. It was delivered August 2. Model no. MMV4203DW, serial no. CK01001086. I paid $279 at Lowe's Spokane Valley WA.

I made a family brand name dinner for six in the original black carton, put the rack into the microwave, followed all the directions as the microwave was new. The carton melted inside and burned a place where the rack had rested. This melted before the time was up. I had followed all the directions. This was the first incident that was a problem.

Next incident was a large bag of popcorn (microwave has two settings for popcorn--large or small). This burned the bag black before the allowed automatic setting.

Third incident was another bag of popcorn, which resulted to a fire. I tried putting it out with a large lid, which now has permanent black smoke stains. The fire was so hot I could not remove the popcorn bag. I had to use two pancake spatulas to throw it outside where it continued to have flames and burned itself out.

The next fire was with a baked potato. This was set for a regular potato setting. This fire was great flames. I tried putting this out with salt and a pan lid. I also removed it with a large metal strainer, an Asian type which is large, and used another spatula to scoop the flaming potato and took it outside while it continued to burn.

This time the microwave burned itself out. All lights would not function so I unplugged it from the outlet. I have repeatedly told Ava that I had previously owned a Kenmore convection microwave and the only time I used the rack was when I baked something. She continued to ignore this and said that I used the rack to make popcorn, baked potato, etc.

I purchased an Over the Range Microwave Oven, model MMV4205AA, for $469.00. The first time I ever used it was make a "baked potato", in accordance with the directions as well as the auto programmed setting for a baked potato. The microwave caught fire and black toxic. Smoke filled my home and burnt out the microwave's magnetron, transformer, capacitor, diode mother board, in other words, totally shot!

All Maytag representatives, Mandy ** and her sarcastic cohort Stephanie ** will do is offer 10% towards the cost of a new microwave! Why, oh, why would I want a new Maytag? The smoke could have been fatal to me and my pet, Labrador, and all they can do is sit in their office and smirk! Mandy had promised to replace or repair the microwave when I first called the corporate headquarters. She backtracks when the service guy states all that is wrong with the Microwave.

The Federal Trade Commission must file a class action complaint against Maytag to protect the public from such Maytag Mayhem!

Microwaved a baked potatoe and opened the microwave door. The microwave handle completely broke off leaving me standing with the handle in my hand. The entire handle and attachment to the door is plastic and it all just snapped. Now I'm having a problem opening the door ( what do you think).

We bought a Maytag microwave in June 2007. It made a loud noise, and stopped working. Now we're wondering if we should have their repair guy come over and fix for $149, or just buy a new one. So far we've had a recall on their dishwasher, and now the microwave. Does this company really know what it's doing? No more Maytag for us.

I just came home from work at 4pm and my wife said the Maytag microwave just started up by its self and would not turn off. It got hot enough that you could not touch it and had to unplug it before it caught fire. Its 4 years old but have never had any problems with it and fortunately some one was here to unplug it. This has made me think of ever buying another one. we paid approx. $250.00 for it at Home Depot. I could have lost everything had someone not been there.

My microwave totally failed to operate in July 2010. I called Maytag to get it repaired under warrant, the turntable also did not work. They charged me $129 just to walk in the door. I did not know this, I thought it was under warranty. They had to order a part, which required another visit two weeks later.

They then came back and repaired it, but the turntable still didn't work. They said that was a separate part that would be at least $200 more. It wasn't worth it. Then in December 2010, I smelled something burning & found that the glass turntable plate and ring underneath it, as well as the "floor" of the microwave, were all burned. I immediately unplugged it. This microwave is hazardous.

I made numerous calls, went online etc. to have this resolved and to get my money back on the labor charge, but to no avail. I finally gave up. Now, I have to purchase another microwave, which will require a carpenter to install. This microwave as well as a Maytag dishwasher were purchased on Dec 10, 2007 and were installed in April 2008, thus both items are just over 2 years old. I've also had the dishwasher serviced & it is still not washing my dishes properly.

A little over a year ago, I purchased a Maytag microwave MMV4205BAS. I paid more than I normally would because of the name. I very rarely used the microwave. It looks almost brand new. When I used it one evening, the microwave shut off, as if a plug were pulled.

I called Maytag to let them know that this occurred. They stated that we could have service but it would cost a flat fee of $145.00. I stated that this was not reasonable as another brand that is new costs $145 or a little more. She laughed and said, "Oh well."

I asked my husband to take the microwave down and open it to see if there was anything we could identify that might be unusual. As we began to take it down, we then got upset again because the microwave would pass for a new one because of the little usage. I then called Maytag and asked for a manager since I was very upset that a product that was rarely used was not working in such a short time.

Of course, there was no resolution. Apparently, Maytag does not care if they have bad press. I looked online and found all of the complaints against this company. It is ridiculous that someone isn't shutting them down. They are not customer centric, nor do they make a decent product. I will let all know how horrible the service and Maytag products are. They are crap and they don't care.

I ordered a different microwave brand. I will never purchase a Maytag. I have already let two people know of the complaints, poor quality and the poor customer service they have and directed them to another manufacturer.

Goodbye Maytag! Good riddance!

This microwave was only used to reheat food, defrost meats, pop popcorn or make baked potatoes. I called Maytag on Nov. 22 to inform them of the problem but was told that I should have purchased the extended warranty.

To add insult, the representative said, no manager would talk to me. Finally, on Nov. 25 it started a loud humming noise while defrosting a pack of ground beef. I stop it then removed the of meat, however, it continue making a loud humming for five minutes then it went completely black. We are out of $225 for this piece of crap. We want our money refunded, a replacement product of choosing and free installation plus extended warranty. By the way, we have another microwave that is twenty years old but it works.

Well I have received a letter from you. Maytag had I think informed you about my problem but I have not been contacted. My Maytag microwave shorted out and caught my kitchen on fire. It burned the microwave so bad that I couldn't tell the info on it. I my stove was also a Maytag was part of the fire. And my countertop was damaged. Maytag called me a few times and left messages they wanted info like model numbers the numbers had been so damaged I couldn't give them that. Plus they wanted to look at them. I couldn't keep them I had thrown them out right after the fire. I have all the pictures of everything after the fire.

We purchased a new Maytag microwave from Home Depot along with a new range and dishwasher. All three Maytag brands were purchased at the same time to remodel our kitchen. So far, we have had a recall on the dishwasher that needed to be fixed. The turntable in the microwave stopped working and now the microwave stopped working all together. When you turn it on, it makes a horrible noise and pops. Scared to use it now. Just wondering when the range is going to go south on us. No more Maytag in this family for sure.

Purchased over counter microwave, Model #MMV1153AAB. High voltage transformer problem. Sparks flew, smoke rose and heat was generated. My wife frantically turned it off. Called Maytag (corporate) and after various delays as per usual, we were informed by an operator (name omitted) that we could get 50% off the replacement part (high voltage generator). This was an insult and hard to believe that after I informed them that a product they produce ran the risk of burning my house down, they offered 50% off a part - labor not included of course.

I have sent them an email for further contact, but of course I expect nothing. For a company to have such a callous disregard for the safety of consumer is irresponsible at best. Just think if we had been outside, or had left to run an errand while cooking - we could possibly have had grounds for litigation. Not sure what to do now, so the microwave sits unused and takes up space. Interesting that we have an old Samsung microwave we brought upstairs after about 5 years of collecting dust, and if works just fine! If anyone has any suggestions, we are open to them.

Smoke smell lingered for about a week, wife had issues with the repairman that informed her it would be an extra (over one hundred dollars) to have the part installed.

I bought a Maytag built-in microwave oven on 9/28/09 at my local Home Depot. The model no. was MMV4305BAW, Serial No. 17282692NN. It was recommended by the sales person as a reliable brand and model number. I paid $250 (a discounted sale price) plus I paid my contractor to install it. In December of 2009, it quit heating food. The magnetron tube was replaced. 2 days ago it quit working again. A call to Maytag repair entailed a 20 minute hold-time and then the sympathetic customer service person basically told me that I was out of luck because I did not have an extended warranty. That's weird, because last week I received a renewal notice in the mail (I've hunted high and low and cannot find it).

The extended warranty company tells me they can find no record of my name and telephone number, so I don't exist as far as they are concerned. So, it appears that on an annual basis, I am going to have to pay at least $150 plus labor to have this magnetron tube replaced. I am strongly suspecting that there is something defective about this oven that is causing this tube to keep going out. Home Depot, Maytag and the extended warranty company all claim no responsibility.

I finally got back in touch with Maytag and explained what happened with the magnetron on my Maytag microwave oven with model number MMV4205BAS. Luckily, I got a person on the phone that was very knowledgeable and was able to get the part replaced at no cost which I appreciate very much. I still had to pay for labor costs to replace the part.

I called Maytag twice regarding my Maytag microwave oven (model MMV4205BAS). I had a service rep look at the microwave because it was no longer heating. I only had it less than two years. The magnetron was the problem and needs to be replaced. You would think that the main component that heats your food would last longer than under two years. The initial service call was $100. Then, when I called the number in their manual (which is not Maytag), I was told that the best they could do was send me a part for a discounted price of $141 plus shipping.

I called Maytag to see what they could do for me and I was on hold for at least 1/2 hour. Once someone answered, she said she had to check the warranty information, which I told her it was no longer under warranty. About 5 minutes later, she came back and apologized for keeping me on hold but that her computer went down. This is in the middle of the day. She was trying to turn it back on and didn't have any luck. Her suggestion to me was for me to wait another hour and call back again. Boy, what service. Now, in order to get anywhere, I have to start the whole thing all over again. Then she had the nerve to ask me if there was anything else she could do for me? I got nowhere and nothing was done.

I purchased a Maytag microwave model MMV4205BAS manufactured July 2008, in Malaysia. We noticed that the vent fan did not have much draw power. The service technician looked at the microwave and said it was a sensor and he reset it. The vent fan worked better.

The second thing that happened was the vent fan again lost drawing power and ran real low even on high speed. At the same time, the digital display screen started vibrating wildly back-and-forth. It did this only sometimes. We had the technician out again and of course, it wouldn't do that for him. He did agree however, that the vent fan was not working properly. The service technician indicated new parts would fix it.

We negotiated with the proprietor and they replaced the microwave with a new one the exact same Maytag model. This isn't the one I wanted after our experience but it was the only one that would fit the space in our new kitchen. All I had to pay was the installation fee which was reduced by the proprietor. The vent fan is much more powerful on this new one but we are in fear this microwave will catch our house on fire.

We felt the proprietor was very fair with us and helpful. However, after our experience with this particular Maytag model we wanted another brand. Unfortunately, the proprietor did not have another brand that fit our space. Therefore it remains to be seen what the outcome will be with the new microwave. The microwave was not usable.

Maytag microwave model MMV4205BAW serial # 17210207NL - used 1 year was in new construction home purchased 11/2008. 1. Door does not always shut correctly causing microwave to be inoperable. 2. Do not know why - after reheating food item - opened door removed food item - closed door - m/wave continued to run - glass turn table shattered, burned - room smoke filled. From other room of the house was able to smell the burning prior to the smoke alarm going off. Fortunate that the smell was noticed and damage to room and remainder of the kitchen minimized. Economic damages - cost of microwave.

Two years ago, we purchased all new Maytag Appliances. We have had trouble with all three appliances, but my main complaint is with the over the range microwave model #MMV4205BAB. The turntable stopped turning and the glass turntable broke. When I called 3 months ago to order a coupler part and a new glass turntable, I was told they are on a "national backorder" and to try calling back on June 30, 2010! They still aren't sure if they will be available then! What is that all about? I have also been unhappy with our dishwasher and french door refrigerator. I will never buy a Maytag appliance again!

My Maytag microwave oven (Model: MMV4205BAS) was less than four months old when the turntable literally exploded. Since it was under warranty, it was replaced but the tech said that there was nothing wrong with the oven. So I guess explosions are normal. Now, less than two years old, the turntable does not rotate. Wow, we must now keep that TV Maytag technician awfully busy. The turntable does not turn and the food burns along with microsafe dishes. It resulted in using my 15-year old convection microwave, which works just fine.

I purchased a Maytag built-in microwave in July of 2008. A week ago the instrument panel quit functioning. I called a local repair company and told him what was wrong. He said it was the main control board and the cost of the needed part was $184 plus a service call charge. That amounted to more than I paid for the appliance.

This business told me that I should call Maytag directly, which I did. She (the Maytag intake person) said nobody should diagnose a problem without looking at it. So she scheduled me with a company called Fred's here in Cleveland. Someone from that company called and he did the same thing when I described the problem: he diagnosed the problem without coming out and said the charges were the same as the previous company. He said I should have taken out the extended warranty. I am from the old school where I believe it is your responsibility to make a quality product and I should not have to pay extra to ensure that you do. A microwave that lasts less than two years is not a quality product in my estimation.

The solution for me was to buy another microwave from a more reliable company. It was clear that nobody at Maytag was concerned that this was not a reliable product. I will never purchase another Maytag product and I will steer my adult children to another brand when they make appliance purchases.

We purchased a microwave (Model MMV4205BAS) and 3 other appliances 16 months ago and the microwave broke this week. Maytag says their appliances are "Built to last" according to their site. I don't think so! What kind of appliance lasts only 16 months and we don't even use it everyday. We are still paying on it and have to buy a new one! What kind of company does this? I see that other people have experienced the same results with the same model. Is anyone going to do something?

I have Over the Stove Microwave bought at Maytag in June, 2002 with model #10198649AL. It started to hum for no reason, then sputtering sounds in the roof of it and a small light was on. I turned off the circuit breaker and unplugged it. I never want another microwave. It smoked and filled the house with a plastic smell. Good thing I was home.

I purchased $10K of Maytag product from Sears and it was delivered on Oct. 2007. A few weeks ago the Maytag microwave oven sheered off, so I called Sears to obtain a new one and they scheduled a technician. I said while your at it, you can swap the doors round on my Maytag washer and dryer, they said another technician would be required to be booked until repairs can decide if one can do the job. On the day the microwave technician was due, he called and asked if my microwave handle was black or white, I said it was grey, he then checked to see if they had one and then he said you have to buy the whole door for $280 plus call out of $90 plus labor, somewhere close to $400, the microwave cost $500.

So I canceled the call and went to bat with Maytag and Sears, Maytag said though we can't get involved as we have a contract with Sears to keep out of the sales they make of our product. The Sears technician showed up to switch the doors over, and when he looked and poked about he found the doors can't be switched around from left to right hand opening, this despite the fact that Sears sales said it could when I bought them.

Sears said it's my problem and that I should know better, but they would give me a $100 gift certificate for my trouble. So I have to buy a door for $280 plus I paid $90 for technician to come and say he could not do the job, and I get a $100 certificate to spend at Sears, not a discount on my costs, a certificate to buy more. I have told Sears they can get lost, I will pay my statement and cut up my card and I will buy the part from Maytag, if of course I am allowed bearing in mind the exclusive contract Sears have with Maytag.

Did you all know that, and for Sears, who have taken over $50K of my money over the past 20 odd years. No more. Both Maytag and Sears will never see my business again and everyone I know I will steer in an alternate direction. $280 plus tax plus $90 in service charges plus having a washer and dryer which now has to be physically moved and piping and venting changes made, some $400 extra in charges.

As stated in numerous other complaints on this website, my Maytag microwave model MMV5207BAS first had a broken handle which was to be fixed for $300! Now two months later, the microwave will not heat. I can't even melt butter. Maytag has lost me as a customer and I feel bad for our local salesman, because he can't afford to lose more customers over a bad product.

I purchased a Maytag micro hood vent. It was a 2005 model that was bought in 2008. It was installed in 2009 and used only 9 to 10 months. The interior light and turntable stopped working. I took it to a Maytag repair shop and was told the entire circuit board needed to be replaced. It cost $150 to fix or $199 to go purchase a new one. This is not good business. Maytag has lost me as a customer. I cannot believe it was only good for less than a year.

My microwave is 2-1/2 years old. First, the handle broke off. I tried to get replacement and could only buy the entire door. I was able to glue the old handle back on. Now the microwave won't heat. The serviceman said it would cost $250-$300 to repair. Also, I had 2 service calls on the new Maytag refrigerator (ice maker). I had to permanently remove water filter for the icemaker to work properly. I always thought Maytag was top of the line product. I would not buy another Maytag product.

This fridge has been serviced 3 times now. Thank God when the compressor needed to be replaced, it was still under warranty, which is good for 5 years. My Maytag micro/vent hood also went out 2 months after purchase. It was under warranty then, and went out again. I will never buy Maytag again, ever! Aside from the inconvenience and loss of food, I learned a lesson to never buy this brand again.

My over the range microwave oven does not heat. It's only 3 years old. I do not use it to cook, only heat up. Something left the plastic covering on underneath the light bulb which melted. I believe that's what caused it to burn out.

I purchased a brand new Maytag microwave hood combination to be installed in a brand new kitchen. I moved in on 12/19 and tried to use first time microwave ran for a couple minutes & went dead, no power lights nothing. I could not return to place of purchase as it had been more than 30 days. I called Maytag who were sending a service man. When they did send service man, they sent him to wrong address so we had to wait another week.

Repairman found its problem was with manufacturing. Some big plug with pins was not set in right and had couple pins bent off to the side. He told us it had just enough connection to power microwave but not the exhaust/cooling fan for the 'magnito' overheated which blew some safety and cut power for safety. The repairman boiled water then a couple times with the metal rack in the microwave. He said it was fixed. We tried to heat rice that evening and set timer for 45 seconds. Within a few seconds, I saw a spark and shut it off. On the rack, we found a hole burnt in the back of the microwave! We had only ran it approximately 15 seconds. The hole had to come from the repairman 10-15 minutes.

I'm upset about a brand new unit malfunction on first use and overheating magnito. I feel the unit should be replaced! Repairman said it is not good on the unit to overheat and stated, "hopefully it won't cause a future problem." Even if it works, we fear a future problem or unit will not wear as it should because of the overheating.

Microwave over the Range handle came off the door (model # MMV5207BAS). Attached with cheap plastic. Called maytag parts department and was told to call a parts store. They gave me two numbers for ok and two numbers for texas. the parts store told me I would have to buy the whole door for $234.00 (called 1800). Thought I was getting a good product because it was a maytag. Will never buy another maytag. Ruins the look of my kitchen because I refuse to spend that much for a cheap microwave door.

Maytag appliances are not worth the money. Do not beleive their product reliability claims. New home with Maytag kitchen appliances which four failed just a few months past warranty end.

Built in $600 microwave failed in warranty two times (one door switch, followed by primary emitter) and finally out of warranty by two months again for the emitter. Maytag warranty / service refused to provide any support on repairs. I replaced with a competing brand for less than cost of repairs.

Double oven MEW660DDS ($2600) control panel failed two months out of warranty. Convection oven overheats going into nuclear glowing self clean mode while baking or broiling. Maytag again refuses to support product failure and wants $800 to repair.

Dishwasher latch/handle mechanism broke. After reading this was a common problem I replaced mechanism myself for $30 parts. Service call would have been $100.

Icemaker on freezer routinely locks down with chunks of ice freezing on top of ice cube maker mechanism.

I bought a Maytag microwave 3/20/2009. On 4/14/09 there was a service call because it did not start; the microwave was totally "dead." This problem was corrected and covered under the 1-year warranty. On 7-01-09 I requested a service call because I did not feel the microwave was heating correctly. The sensor feature did not "sensor" the food as stated int the instruction booklet - and still does not for that matter. And I feel it did not heated properly - and I still don't. But the repairman checked it out and said it was at normal operation. So I will deal with that.

Before I requested the service call, I talked with Twin Cities Appliance Servie Center, 620 13th Ave So. Hopkins MN 55343, (phone 952-767-5700) stating the microwave was under warranty; she agreed. However, I rec'd a bill for $94 for this service call. When I called regarding the bill, I got a total runaround. First, I was told it was an educational call, therefore, not covered. I am an educated 70-year old office manager and can manage a microwave! I had checked the 100% power settings etc. etc.

Then I was told it was after the 90-day warranty (which is actually 1 year.)

Then when I called the manager at the Whirlpood # above, he told me when a repairman can't find anything wrong with the product, it is not covered.

I think this is bogus and the $94 should be covered under the warranty.

Now I understand why the manager I talked to at Maytag did not seem very interested in hearing about my microwave with the broken handle. Unlike Roswitha whose door shattered, Mike with the lemon, and Jerzy with the burned out heating element, my microwave still works. I just have to pull it open from the bottom because it has no handle. The story is rather humorous, though, so I will tell it anyway.

In December, I called Maytag for service on my microwave model MMV5207BAW because the handle fell off. The microwave was only a year and a half old, but of course it was no longer under warranty. I mentioned to customer service that I had previously had a Maytag Microwave that lasted 15 years before the handle fell off, and was surprised this one fell off so soon.

When the handle fell off the old one, the whole door had to be replaced, costing me about $160.00. I did not think it would be fair for me to have to pay $160.00 for a door that was only a year and a half old.
The service person said the door had been re-engineered and I would only have to pay $16.00. I could live with that. He said the door was on backorder, so I should call them in a week. (Why would the handle be on backorder? Does it break that often?) Well, I gave them until February, and the handle never came. So I called again and talked to a nice manager named Debbie who politely told me that the customer service person had never ordered the handle, and that in fact, the whole door does have to be

replaced. Naturally, I was a little irritated because I knew that this was going to cost closer to $160.00 than just $16.00.

I thought this was unreasonable, since the microwave was only a year and a half old, just past the warranty. After pointing out that it seems pretty fishy for a handle to fall off that soon, and that it must keep repairmen pretty busy and make Maytag a tidy sum of money when people have to buy all of those replacement parts, she agreed to give me the new door free of charge.
This is where the story gets sort of funny.

The door arrived within a week, so I scheduled the service call.

When the repairman got here, he opened the box and found the door had two broken hinges.
He said, he would take the door with him and order us another one. He would come back the next week, because he was rush ordering the part.
Well, mid-week the second new door arrives. I checked the box and noticed two holes in it just like the first box had. I opened the box, and pulled out a second door with two broken hinges. To save the repairman a trip, I called to cancel the appointment and asked him to order another door, but this time ask them to pad it well, because the hinges keep popping through the box.

(It was now the middle of March)

The third box arrived and I quickly examined it. The box had two holes in almost the same exact places as the other two boxes. I reluctantly opened the box and got excited when I saw a hinge. Unfortunately, I didn't see two hinges. The other hinge was shaking around at the bottom of the box.
Well, I made the obligatory call to the service company to tell them the bad news. I asked them to please make sure to specify to Maytag to carefully wrap the hinges because they keep on breaking.

Much to my amazement, the fourth box arrived without the two telltale holes.

I quickly opened the box and carefully pulled out the door. I noticed bubble wrap around the hinge area. I thought well, now I can get my door fixed. Unfortunately, when I removed the bubble wrap, I found only one hinge intact. The other one was sitting in the plastic wrap all by itself, without a door attached to it.

If you are keeping count, I now have 3 broken microwave doors sitting in my dining room, and one returned to the shop.

I called the service company again. This time I asked them to have Maytag deliver the door to them. I wanted the service people to deal with Maytag this time, hoping they would have better luck. They agreed and said they would call when the door arrived to schedule the service call.

Well, it is now May 16th. The service company has called a couple of times, I figure to schedule my service appointment.

So, I called the service company. They did not have the door. In fact, they did not even order it. They are going to rush order it so it should be in by Wednesday. I hope this time I can actually throw the three broken doors away (My husband wanted me to throw them away about a month ago, but I told him "no." I want to keep the proof, just in case anyone at Maytag has any doubts.)

By the way, all the customer service people have been very polite and understanding. They listened and were patient even when I was not. In fact, the only one who seemed a little perturbed was a manager. I figure maybe she was having a bad day. She probably had to deal with bigger problems like burned out elements and shattered glass.

I called Maytag, spoke to Katie who said she was going to send a repair man and that I was responsible for the replacement of the door since the purchase was over 1 year ago(which is true, however, I moved into the apartment only in December of 08 and have used the microwave only 3 or 4 times). When I told her that that was not fair she spoke to somebody else and got back to me and told me that they would give me a 50% discount on the part and that I was still responsible for diagnostic and labor. I then contacted Maytag by email and after 2 emails I was told by David S. that they would pay for the door, however, diagnostic and labor costs were still my responsibility. The door has been replaced and my cost was $160.00!

The reason for my reporting is that this could have been a very dangerous situation. If I would have been cooking at the moment of the break the glass pieces could have either hit me in the face, or at least dropped into my food. I have never heard of a microwave door breaking/exploding in million pieces. When I asked the repairman he had no answer either and since I did not use the oven that often I can only think of a default in the door.

We had a microwave (model # MMV4205AAW) quit in early January, 2009. The unit was 1 1/2 years old and out of std. warranty. An approved service company was dispatched to diagnose and fix the problem. It is now mid-March 2009 and after 3 months + the microwave is still not fixed. After 3 trips (we now have a total of 5 trips)for repair service it was determined that the parts that were bad or had to be assumed bad were under their 2-5 std. warranty. These are major parts like Magnetrons, Control Boards, and Capacitors. Other parts diagnosed as bad are diodes and thermocouplers.

We have consistantly received bad replacement parts and even after replacing the major working parts of the microwave it still does not work! I finally called customer service and stated we had received a lemon that did not appear to be fixable and wanted this unit replaced. I was told that was not possible and was offered a 10% discount towards a new Maytag unit.

Upon pushing to talk to a supervisor I was offered a 25% discount towards the purchase of a new Maytag microwave! Why would anybody buy another Maytag appliance when they cannot produce a unit and/or parts that work properly? Evidently Maytag policy is if their appliances are proven to be bad they just throw parts at them with no regard for the down time of their product that is experienced by the customer. This is a company that is structured to fail. Do not buy into the slick advertising, it is all a ploy to get the public to believe this company and it's policies are something they really are not.

Another note - we had also purchased and Maytag gas range at the same time as the microwave and it also has had to have service to replace failed parts. Certainly seems to be a trend with Maytag appliances. We will never purchase another Maytag appliance. They are not built to last and when they fail their customer service system policy is a joke concerning customer satisfaction.

Maytag Model #MMV4205 This model was bought less then three months before the heating element burnedout. Maytag would not exchange. Told us they would send a repair person to fix. 5 days later rerpair man comes and says he cannot fix it since he did not have the parts. An order is placed to order the parts. A week later one part shows up broken.

When the Maytag repair man shows up he says that parts is no good and that the two other parts were backordered and would not ship for a month. We call there response number and request to get this resolved quickly and do not want to wait another month to get the microwave fixed. The person (jeff) at customer service tells us that he can not do anything but put an expedite in for the parts. We inform him that the repairman had already tried to put an expedite on the part and that he was tiold that because this is a new model that they cannot get us a part till then. The customer service person tells us he does not believe this and says that an expedite will be put in and that we have to wait for the part. This is the worst service I have dealt with.

We spent over $400 on a microwave that is supposed to be the top of the line and instead the problems make us feel as if this was the worst decision to buy this model. Customer service (Jeff) was informed this complaint would be put in and he dergards are frustration does not help us. All we want is to have a working microwave. A replacement model would have sufficed which they could do immediately but instead they make us wait and go without a microwave for who knows how much longer.

We have lost time from work having to leave work to meet the repair man twice and neither time have been able to get it fixed.

A Maytag microwave was installed in my new home two years ago. It has never defrosted meat. Instead it cooks the ends and leaves the middle frozen. I would like a new one that works. The model no. is MMV5207BAB, manufactured Aug 2006.

In trying to make micro-wave Popcorn, I just had a fire in the micro-wave. The interior is melted and the out-side is scorched. It was the first time I made popcorn in the micro, so I read and re-read the instructions. I followed them to the letter and remained in the room while it was cooking. A small ball of flame fell from the bag and then the whole bag ignited. Thank goodness I had remained in the kitchen. My husband used our fire extinguisher to put out the flames.

Model #MMV5156AAW Maytag Over-the Range. Has there been any other reports such as this? Please contact me. This is not a complaint about a store or an individual. Rather a question about a specific product.

I have a maytag Microwave that was given to me for a christmas present the microwave is Black the only problem I have is the door handel broke after looking at it i do not think it can be reparied what do I do now ???? it is beautiful looking but how do I get the door open