Maytag Dishwashers

I purchased a dishwasher in October 2006. Model MDBH955AWW. I never got the recall for the heater element. I have read all the complaints. All of the complaints seem to be about the control panel. My problem is a little different. My dishwasher seems to run okay, but the handle and latch release completely broke and came off of the door. Made of plastic and very flimsy and thin. Less than an inch of plastic where the handle is. We can not open the door. I called customer service and you all are right, there is nothing that they will or can do. They told me that they would send someone out to take care of the recall for no charge. But I would have to pay $129 plus parts for the handle. I wish I had noticed the flimsy handle when I was buying it. What a poor design. There is nothing that can be done to repair it. The plastic is off. Those of you who have the same model know what I am talking about. I see some broken handles in the complaints. They offered me rebates of $150-$250, but I do not want buy another Maytag product. They do not stand behind their products. This dishwasher is nothing but a big boat anchor now.

My husband and I were very happy when we were able to upgrade our appliances several years ago. We chose Maytag because we thought that it was a reliable brand. However, we continue to have problems with the control panel and have had to replace it twice within the last six months. Each time, it cost us nearly $300. Upon searching online to see if others have had this problem, I found this site where many of you have had the same exact problem. It seems to me as though the control panel is defective and replacing the part will only be a short term solution until it breaks again. More than likely it will break after 90 days because that is when the warranty runs out.

I contacted the company to see if there was any recourse. I received a reply apologizing for my trouble with the product. But because it wasn't under warranty, they could not help me. I then called customer service and was told again there was nothing they could do for me. I requested to speak to someone who could help me understand why Maytag would not stand behind their product. I was told I could only speak to Lisa, their supervisor of customer service. I asked to speak to someone ranked higher than her, and she said that is not possible. I then asked for the contact information of the president. She could not provide me with an email or phone number, only an address. Here is the information: Jeff Fettig, **.

If anyone out there is a lawyer, maybe we could get a class action lawsuit going. It is obvious that this is a defective product and Maytag has chosen to ignore that fact and to ignore the fact that it is putting a strain on American families that take their hard earned money and invest it in what they think is a quality product. It is a deception on their part, and we should be smarter than they are and figure out a way to stop the deception. Please contact Jeff Fettig at Maytag and let him know your feelings. Also, think about filing a claim in small claims court. And finally, if you have a background in law, please post on this site any ideas how to get Maytag to stand behind their product and make right a wrong.

I have Control Panel issues with my Maytag Quiet Series 300 Dishwasher. I have saved myself hundreds of dollars! The problem occurs when oxidation or steam shorts out the ribbon on the control board. Simply shut off the power to your dishwasher. Open the 5 or 12 screws on the door. Open the black box where the Control Panel ribbon enters the Control Board, slide the white tension clasp away from ribbon and clean off ribbon using a paper towel. Re-insert ribbon and slide tensioner in place. Replace all parts and turn on power. Job done! I hope you have as much success as I did.

I bought a full Maytag kitchen in 2010 because like many others, I trusted the brand. However, before I knew it, the dishwasher broke down. I live in Canada so I get Whirlpool (owns Maytag) 2 year limited warranty. Thank God for that because I have had the repair guy come 7 times. Each time for the same problem (control board) and they have replaced a listed of parts with no success. I have asked them to honor their no lemon policy but am given excuses as to why someone has to come see it first before they can give me a new one. Once the service guy arrived he obviously has no idea about anything and just goes for the repair. It's so frustrating.

I am fed up. It is completely unacceptable because now I'm losing money staying home waiting for the repair guy. Maytag is the biggest piece of junk I have ever bought. I only hope you see this before buying a Maytag product. Like many others here I use my dishwashers once a week. Now I'm faced with a dilemma where I might have to purchase a new dishwasher as soon as my 2 year warranty runs out. My $700 went down the drain.

I bought a Maytag dishwasher, stove and refrigerator and the dishwasher was a problem from the beginning. Repaired out twice and replaced the control panel. Seasonal residence, so the start of year 2 (this week) the control panel goes a third time. It's going to cost $387 to repair (told my elderly mother) and it turns out it was a warranty program that she purchased, not a repair estimate.

She was misled as she called Maytag and they transferred her to a warranty company, and once again Maytag says there's nothing they will do. Now, I'm hassled with cancelling that as well. I called Maytag and they don't stand behind their lemon of a product and said there is nothing they can do because it's out of warranty (even though they've been out twice to fix it). Do not buy a Maytag product. This is the first complaint I've every written and I am just shocked that Maytag doesn't stand behind their product. I'm informing 100s of people to not purchase Maytag and they will pass along my negative experience as well, for that, I am sure.

The control panel went whacky. Sometimes the unit did the cycle that I asked for and sometimes it didn't. I have an extended warranty and the problem was verified by the repair company, used by the warranty company on Dec. 28, 2011. The problem according to Maytag (1/20/2012) was that the part is not available until sometime in March, when they anticipate it will be shipped to the U.S. This means I cannot expect the unit to be repaired before late March at the earliest. Image GM sells cars, but is not able to do repairs because it has no parts available. I will never buy a Maytag appliance again, or any appliances made by the related companies.

My Maytag dishwasher control panel stopped working. The control panel failed, it was replaced. The replaced control panel failed. The control panel failed again and needs a fourth (4th) control panel. I have had to pay for service calls and control panels. I only use it 1 to 2 times per week. This is obviouly a lemon. I would like it fixed and to be reimbursed for the lemon part and service calls.

I purchased Maytag dishwasher (model # MDBH979AWW3) in June of 2010. Trouble started on washer after 18 months. Touch pad buttons don't all seem to be working. Occasionally gets to run after slamming door multiple times, but dispenser doesn't function properly. After trying to diagnose myself with door switches, connectors, etc., I caved in and called service. Service quoted $470 parts and labor to fix the problems, including control touch panel, dispenser, and control board (seems common from what I read here). Wish I had seen this string of posts before I called Maytag/Whirlpool customer service to see if they would 'help' before I did any repairs. The responses I got from the service rep were rigid and scripted. Only time she varied from the script was to explain that modern high-efficiency appliances don't tend to last as long as ones 20 years ago. 18 months? Really? I might buy that if it was a mechanical durability design issue.

Supervisor's responses were also scripted, pointing back to the 12-month warranty. She said she did a warranty search on my model and that there was no warranty concern for this problem (really?). If there was, she might be able to help me. I guess there is no warranty history because most failures are between 12-24 months and the consumer has to pay for replacement outside of warranty. No semblance of customer service or customer care, just repeating what is on their website. Response was: I am sorry you are dissatisfied with the product and my response, but there is nothing I am authorized do.

Sent an email to Maytag customer service regarding the problem and customer service interaction. They called back saying they stand by the original customer reps' response, but offered to have someone else come out to give a second opinion on the problem. From what I read here, that doesn't seem necessary. Wish Maytag/Whirlpool would at least acknowledge that there is a problem, even the auto industry seems to have figured out a way to equip the service industry with known recurring problem history (TSB) and offer token help to keep customer loyalty. Apparently another quality organization fallen victim to short-sighted methods of maintaining shareholder value.

I'm another Maytag dishwasher dissatisfied victim. The control panel stopped working within 12 months and replacement stopped working after one year, which they say is not covered under the warranty. They make rubbish which are disposable and have lifetime of one year.

I feel we have to stop Maytag misrepresenting their garbage and basically defrauding us by selling substandard items to unsuspecting consumers. If you have been victim of Maytag let's join together. I would like to start a group to take a class action lawsuit against Maytag. I am very angry and feel they have to be stopped. All Maytag says in response is to try to sell me a one-year insurance. With the rubbishy quality of their products, they probably make more money from selling insurance than their substandard equipments.

I had bought Maytag Dishwasher MDBH979AWW3 in Sep. 2009. Oct 2011, the dishwasher stopped working and the control panel had to be replaced, few days later, it stopped working again and the Thermal fuse had to be replaced. Now two months later, it stopped working again. Till this point, I've spent a lot of money on the repairs and I wish I had used that money to buy a new dishwasher. Looks like not just the Maytag dishwashers are faulty, but even the parts they have are faulty. I will not recommend any Maytag products to anyone.

We purchased our Maytag dishwasher (model MDB7609AWW2) on November 14th, 2009 from a local appliance shop in White Plains, NY. Total purchase price was $449, not including tax.

Sometime in November of 2011, the unit stopped working. I tried every simple test I could think of to hopefully reset the unit. Finishing the obvious checks, I researched some possible problems on the internet latch micro switch, drainage problem, dirty latch, etc. Frustrated as nothing got it working again, I called a repairman recommended to us by the appliance store.

The repairman charged me $75 for the visit just to tell me that the control board is shot. Even worse, and this is the reason for this letter, the part costs $329 plus $40 in labor! That is outrageous! If you do the math, I am facing the costs of a brand new unit to fix the old one. That might make sense if the unit was 8 years old but it is barely 2.

I have sat on the decision now for a few days as I am beyond upset and I never make good decisions when I feel like this. But to recap, Maytag manufactures an appliance where its basic function - turning on - fails in 2 years and the repair cost essentially totals (to use insurance parlance) the unit. I find this absolutely unacceptable.

I don't expect Maytag to do anything for me. But I will say this; I plan on letting everyone I know just how this experience went. To make things worse, I am willing to pay for a quality unit but how does anyone know what that is anymore? For color, my grandmother has a KitchenAid dishwasher from the 1970s that is still running fine. No membrane controls, no delay functions or fancy BS super sanitary cycles and guess what, it has no control board, just plain old dials and buttons. Imagine that mechanical control? Built to last unlike the junk you see today.

To remedy, I plan on picking up a used machine from the classifieds. I'll install it myself and be able to do this for 9 years at $449, assuming it only lasts one year (I'm finding these units for $50 used). I may get lucky and find an old one from the 70s that will last a lot longer than that.

My dishwasher's warranty expired in March 2011 and it stopped running in April 2011. I have not had the use of my dishwasher since then. I was able to finally afford to have a technician take a look at it. I am told that it is the circuit board and it is going to cost as much as the price I bought the dishwasher for.

I thought Maytag products were better than the other products so I paid a little more and got a Maytag only to find out that they are garbage. I might as well bought an unknown brand at a cheaper price for all your products were worth. I guess you cannot trust anyone these days, and I will never buy a Maytag product of any kind again. I think that you should fix this.

The year warranty ran out in October it broke down a week later and has been fixed and broke down 3 times since then. Every time we have to wait weeks for back order parts. This last time was before Thanksgiving. It broke down and it has been broke down since. We are waiting for the part and we are very disappointed with this product and the service Maytag has offered. We were not offered any kind of extended warranty with this product either. We have paid out in repairs. It would have been cheaper to get a new machine!

I purchased a Maytag dishwasher for $500. After several months of it working less days than not working, I contacted the repairman. I paid $350 to replace the control panel. I wish I had just replaced it with a reliable product. 1 year into ownership and the seals on the door are falling off. May I suggest never purchasing a Maytag product?

I purchased a new Maytag dishwasher (model #MDB4651awb3) for $300, in December of 2009. Seven months later, the dishwasher refused to start. Some lights on the front panel would remain on, while others would not respond. The Maytag repairman made a house call and replaced the front control panel, and vent. After the repair, the dishwasher worked fine for nine months. Then, the same thing happened again. It refused to start with the same front panel light problem.

I called Maytag, and since the machine was now past the one year warranty, they wanted $275 for an additional 1 year warranty, to repair the machine. Since I can buy a similar new machine for $25 more, and felt this was now an ongoing problem, (it would be the third panel in less than two years). I expected Maytag to offer more to take care of their lemon problem. Since they refused to reconcile the situation, they obviously no longer stand by their machines. I will no longer buy Maytag/ Whirlpool machines, and do not recommend them.

I bought a MDB7600 five years ago. Five repairs later (two upper rack adjusters, two lower rack wheels, door handle), the unit still works, but only because of constant repairs by me. Luckily, I am somewhat a handyman and can repair the mess that poor and cheap engineering produced (who puts steel machine screws in plastic parts under conditions of heat and water).

Upon remodeling our kitchen about 4 years ago, we decided to put in Maytag appliances, one of which was the dishwasher . On Nov.29th, our granddaughters were playing with our dog when they ran through the kitchen and the dog started to yelp and went down and started to bleed. As she went past the washer her leg was sliced open by the bottom of the washer door.

As it turns out, the bottom of the Maytag dishwasher doors has a sharp cut edge with no covers at all along the entire bottom of the door. We have also read about two children who have had the same thing happen to them. This is a very serious problem that needs to be addressed as soon as possible. The first surgery as of now has been $3,600.00 because of cut tendons. It would be totally irresponsible not to warn all consumers of this extremely serious hazard considering most families let their small children play in the kitchen

No problem with retailer. Problem is this top of the line Maytag dishwasher, Model# MD8895lAWW. Stinks all around. Takes long to wash and load, times are far apart and too few so holds few dishes. Dishes and glasses break because of the tine spaces. Horrible dishwasher for high price. I hate it so much it upsets me daily. All I get is a "sorry" from Maytag. It's not that old, only a year and a half. Why no satisfaction? I will avoid all Maytag products for life.

I also am the unfortunate owner of a Maytag dishwasher Quiet Series 300. I bought it in April 2006. The control panel has been a problem since the first year of operation. Typically, one of the indicator lights would randomly go on and off during the machine's off mode. At other times, the control panel would not operate. However, if I waited a few hours, it would "dry out," enough and then would operate.

Apparently, steam leaks into the control panel and causes it to be erratic. This has been a problem with this design for many years and the Maytag Corporation has not cared enough about it's customers to correct the design flaw. I remember when the name "Maytag" indicated a top of the line product. Sadly, this is no longer the case. As a result, my loyalty to them has ceased.

I probably will not buy another Maytag product again. Their standards have eroded.

I have Maytag dishwasher model # MDB7609AWB2. I purchased it from Sears on 5.30.10. It was installed 3 weeks later. From June 2010 through November 2011, the dishwasher has stopped working 3 times, every 6 months, requiring a service call to fix the electrical /circuit board problems. The aggravation of owning a poorly built machine and inconvenience of waiting for Sears to send a repair person has sealed our decision to stop doing business with Sears and Maytag.

I will never buy a Maytag dishwasher again. I purchased it on 05/05/07 for $500.00. It's quiet series 300 MDB6601AWQ. After 3 years of use, the control panel is completely dead. It was only working on one setting for the last year.

The control panel of my dishwasher is malfunctioning. I looked this up online and ran into a recall for the heating element. Sure enough, my dishwasher is effected. I asked why I was not contacted. First they made up a story as to not having my contact information. This is simply not true, as I purchased the dishwasher directly from Maytag. Three years ago there was another recall and the heating element caused another problem so Maytag replaced my dishwasher.

If a heating element overheats, it seems to me that a short-term affect could be overheating the control panel, causing it to malfunction. I read through a few recent complains and would also like to inquire about having this issue looked into by the Consumer Affairs.

Control panel is not working. I see vast numbers of complaints from others with this experience, then I learn there is a recall due to a fire hazard. Since I registered my purchase with Maytag, why didn't they write me to let me know I have been running this fire hazard? When does someone at a consumer affairs organization file a class action suit against Maytag? The number of failed control panels is absurd and been of such a long duration that it is obviously their business model to sell faulty products and reap the benefit of repair costs.

I have a dishwasher that would randomly leave chunks of food on dishes, above and beyond not working and would take entirely too long to clean the dishes. This silly thing would run for hours but still produce dishes that were clumped with food. The local Maytag could have cared less. They said that it was the wrong detergent or hard water or we have not pre-cleaned enough.

I am taking the old dishwasher to the range for proper disposal as a backstop, and buying something not made by imbeciles.

I purchased my dishwasher exactly two years ago. We are empty nesters so it has had light use. Today, when I tried to start it, the control panel would not work. Thanks to what I found in your site. I will not take a day off of work to wait for a repairman only to have it fail a second time. It is hard for me to believe a company that builds its reputation on a bored repairman would produce a product with a faulty control panel and not do something about it.

Like your other folks, I will never buy another Maytag product and will not the waste the money to repair it. I am going out tomorrow to buy another dishwasher and throw this one away.

I purchased the top model Maytag dishwasher, and within four uses, I noticed major water damage to the side of my cabinetry. I pulled out the dishwasher and realized it was coming from the side unit where water enters the tub. These things happen, and I phoned their customer service department expecting this unit to simply be replaced, being that it was less than a week old, and that I would have been left a satisfied customer.

They were willing to send a technician over to try to fix the problem, but not replace it. I now have to replace my cabinets, and maybe even my granite as it may be damaged in the removal process. I am not asking them to fix that even though the damage was caused by their dishwasher, but a new dishwasher, I did expect them to cover.

Their customer service stinks, and I suggest to anyone that if you have any problems with a new unit, the best thing to do is return it to where you bought it. I'm sure they will gladly give you a new unit and send the bad one back to Maytag. Dealing with Maytag's customer service is the worst thing you can do. They do everything in their power to not replace it. Instead, they'd rather lose a customer for life. What's sad for them is that I'm a builder, and I usually build approximately three houses per year. That's a lot of units they've lost sales on over a simple replacement of a dishwasher. It's not a good way to do business. The bottom line is, stay away from Maytag.

On May 23rd 2009, I bought a Maytag Dishwasher and paid $360 for it. Within the first year, the circuit board had to be replaced, then one year later, the same thing. On October 8th 2011, it appears that the same thing needs to be done. I spoke with the customer service and they will not pay for it.

Clearly, this dishwasher has a history of being unreliable and should be covered or replaced. The internet is full of complaints against Maytag for this very same model. How is it that they have not reacted or invoked a recall? I had a similar incident two years earlier with a Whirlpool dishwasher; it turns out that they are the same company. I will never buy their product again!

Do not buy a Maytag dishwasher with model # MDBH969AWB1. I bought this dishwasher last Dec. 2010. I could not use it for 2 weeks, because the door would not shut. The repair man came & fixed the door. Then when I actually got to use it and after it finished running the cycle, the tub was dripping with water all over--top, sides, door, bottom. I had to dry the dishes on the top rack, and I had to leave the door open for days in order for the inside to eventually get dry.

The first thing I noticed about this dishwasher when it was installed was that it was smaller than my other dishwasher. I hate the design because of the way they have made the racks plus because it is smaller--it holds less dishes than my old one did. I could actually get almost twice as many dishes in my old one than I can with this one. Do they not think of asking the consumer about what they want in a dishwasher instead of going ahead and making something that is not functional?

I am so frustrated with this thing; it has brought me to tears. I just today went to Sears and looked at their Kenmore dishwasher. It is designed more like my old one than any of the other makes out today. I wish I had checked this out, before I bought this Maytag. We've always heard how Maytag is at the top of the line with no problems, right? Don't believe it. I will never buy another one.

Whoever is designing these dishwashers need to go back to 1990 and take a look at how it was designed and then go back to making them like that. I loved my older dishwasher, and I wish I had never let them take it away. I wish I had taken the money I spent on this ridiculous Maytag and had my old one fixed no matter what the cost. I made a terrible mistake.

If you have an older dishwasher and it has given you good service for years, I suggest you have it fixed and keep it, because you will not like the performance of what they are selling today. It does not matter what brand you buy, they are all designed the same. Just take a look and compare them. But if you buy, please check out the Kenmore. I don't know if the performance is better, but the racks are better designed.

My old dishwasher was a Hotpoint. It was the cheapest one on the market, and it gave me the most wonderful service ever. The dishes were always very clean, the heating element was fantastic, and it always dried the dishes completely. I can't believe they would make a product like they do today and sell them for what they do. The heating element in them today is not as good or strong as what they used to make. That is why the dishes won't dry properly. You get way less than what you pay for.

Thinking a new dishwasher is the way to go, think again. Please, if at all possible, keep your old one and have it fixed over & over again. I hate this dishwasher. What a joke on the unsuspecting buyer.

I too have a Series 300 purchased in July 2009 that began balking at operating after a year or so. Finally, last April 2011, it would not start. I took it to a repairman, and the diagnosis is faulty control board. When he told me the price of the new board and installation ($135 + $70 labor), I said, "No thanks." He said, "Let me try something." And he disconnected the flat tape wire that leads into the board (You must remove the board from the door. It's very simple to do--just three screws), and he used a pencil eraser and removed an invisible film of corrosion from the tape end (copper). He put it back together, and it has worked fine until a few days ago.

Today, I disassembled the door, exposing the control board. I took it apart and removed the flat tape/wire and re-cleaned it with an eraser. Then I put it back together, and it was as good as new again. It was probably a 10-15 minute job from start to finish, and it's a bit of a nuisance, but very easy to do. And it sure beats a $200 repair that will likely just fail again in a year or so of use. I too never intend to buy another Maytag product.

I have a Maytag washing machine (MDBTT53AWW1). The total cost is $524 for machine plus installation. And the cost of yearly repair on this machine is $300.

I purchased this machine a year and 10 months ago in January 2010. A few months ago, the control panel started to only light up partially but the washing machine continued to run. A few days ago, when i tried to turn on the machine, it would not work--the control panel was no longer lighting up. I called a repair man recommended by Lowe's, and after explaining the problem over the phone, we scheduled a time for him to come (ten days later was his first available opening!).

Ten days later with a broken washing machine and doing all the washing by hand, the repair man came late. When I made the appointment, I was told he would come anytime from 8 to 11 a.m., and of course, he did not show up until almost 1:00 pm. When he finally arrived, all he did was look at the model and determined instantly that the reason our control panel was no longer working was due to a faulty design. This dishwasher allows the steam to escape through a small vent placed to the left of the control panel. The steam inevitably causes a short circuit, meaning that this will be a reoccurring problem every year.

He did not dismantle anything and was in my home for no more than 5 minutes. I was told the cost of a new control panel would be $141 plus his "labor fee" of $137. So all in all, if you purchase a Maytag appliance, the initial cost is irrelevant. If you purchase a Maytag appliance, you will spend almost $300 yearly to maintain it--basically the cost of a brand-new washing machine.

Something needs to be done; this is unacceptable. The least Maytag could do is provide all of us, fools who believed in their product and thought that they were of quality, with a free10-year warranty for this faulty machine which is pre-determined to break down every year as a result of their poor design planning.

Cost aside, what kind of world are we living in that major appliances are made to last just one year and then are to be thrown in the dump? There is no way I will pay $300 for the next ten years to maintain a product that is made to break. That is wasteful and disastrous for the environment. Shame on you, Maytag. You will be filling landfills around the country with your terrible products, and the world will be a worse place for it.

I own a Maytag MDB9150AWB dishwasher which isn't covered under current recalls. Yesterday, I heard a loud pop sound, and it stopped working (also popped the circuit breaker). After taking the door apart, we found burnt wires at the bottom of the door close to where they bend to go under the dishwasher.

I called Maytag to find out if they would do anything, since this seemed like a defect in the materials used. They won't offer anything!

I will never buy another Maytag product, and moreover, will tell everyone I possibly can, not to do so either. Like many others, I have a two-year-old dishwasher that needs a control board already, and from what I've read this won't be the first time. It would cost $150 for the part, plus the service calls make it around a $350 experience. The only choice is to pull the machine out, or buy a 5-year warranty for another $318.56. Grand total for your marvelous high quality Maytag that lasts only 7 years? Around $1,000. I am so sad, the company used to symbolize quality but now when I see the logo, I think of landfills.

Series 200 dishwasher won't start. Just over 1 year old. Control panel needs replacing which I found out, is a constant problem and a design flaw. Called Maytag and they would only offer 25% off new part. Why would I do that when it is just going to go bad again?

Our 3-year-old Maytag Quiet Series 300 dishwasher continues to have problems, especially with electronic keypad, which we had replaced (exactly) 1 year ago.

The issues are: currently (and previously) not filling water; leakage around gasket, which we replaced twice.

I read in other related posts that fire hazard has been flagged as a potential problem. I'm not surprised as I can't tell you how many times this machine has gone through the motions (cycles) of appearing to clean, then we discovered that it has not cleaned anything, despite being very hot (and dry) inside the unit.

Stay away from this brand.

Multiple service calls and replacement parts we incurred at our own cost, in addition to many episodes of inconvenience to our family.

I purchased a Maytag dishwasher 15 months ago and was told the control panel is bad. It would cost me $120 to have someone look at it. I might as well buy a new one by the time the parts are added.

I called Maytag and they said that there was nothing they could do for me since I was three months past my warranty. Meanwhile, I see all of these complaints about the same problem and I'm wondering why there has not been a recall on this. What does it take for that to happen?

I will never purchase a Maytag again! Their customer service leaves a lot to be desired. All they do is apologize like it's programmed in their heads. This feels like a fraud!

My Maytag MDB7609AWW2 dishwasher was purchased on 1/2010. Last month, the control board only worked on the right side of the panel and the dishwasher would not run. I called Maytag to see if this was a typical issue with the washer, which they denied. I ordered and replaced the control panel but this did not help. After reading all these posts, I do not think Maytag is being honest with their customers. Also, it looks like even if I am able to fix this issue, it is likely to repeat. I think I will cut my losses now and buy a different brand of dishwasher. I will never buy a Maytag again.

I have a Maytag dishwasher model mdb6759aws3. The control touch pad broke after 1.5 years of light use. It costs $475 to fix (includes labor). Completely unacceptable service provided by Maytag over the phone. The only concession offered was a 25% discount if I bought the replacement part (control touch pad) from them. After some internet research, I learned Maytag marks up their parts prices over 25% so they are really not giving you a discount at all.

I filed a complaint with Maytag but they were unable to provide me with any evidence of doing such except for an 11-digit code. Due to a major defect, Maytag should have sent me the replacement part for free. I told Maytag I thought this was fair and that I would pay for the labor. I will never buy another Maytag appliance again! They are junk and the company does not practice common sense customer service.

I purchased a Maytag dishwasher in March 2005. About every 8 to 12 months since I've owned it, the control panel malfunctions and needs to be replaced. I was told by the repairmen (similar to the many other postings below) that the malfunction is due to a faulty design where warm moisture shorts out the electronic control panel. For a few years, I paid for a service contract. But this seemed quite unfair, given the regularity of the same malfunction. Given that this is such a common problem, isn't there some responsibility by Maytag? This is clearly a faulty design. What about the legal responsibility for a recall? Is it possible that, together with other aggrieved owners, a lawsuit against Maytag would be the appropriate action?

Like many others, the touch control is out for the third time in just over two years. Their customer service is terrible. Never buy a Maytag.

I have owned a Maytag dishwasher (Model: MD8600) since 1999 and I will never buy another Maytag. After a couple of years (not sure just how many), my door had to be replaced because of recall and at that time, prongs in dishwasher were rusting out and falling off. Also, pieces of rack have rusted out. I asked the tech what to do and he didn't have any answers nor did Maytag. Even parts of the silverware caddy (plastic?) has opened up at the bottom allowing some silverware to partially fall through so the rack won't pull out unless you take the caddy out first. It's obvious that the material used is not coated well enough and not made well. Dishwashers are used with water constantly and this should not occur whether you have excellent water supply or hard water in your area.

My 16-month old dishwasher, which is not being used everyday, broke its control panel. Maytag will not fix it for free because they only back it for one year. This is a major appliance, shouldn't it last more than 16 months? The cost to repair is almost as much as a new dishwasher.

I bought a Maytag Dishwasher. The control panel has been replaced 7 times! About the protection plan that I renewed every year, the representative said that in order to replace a lemon, it had to break down 3 times in one protection plan year/12 months.

I bought a new Maytag Quiet Series 300 in 2005 and have had nothing but problems with it. The internal plastic pieces that hold dishes in place have broken off regularly. The door handle also broke. The dishwasher does not drain all the way every time. Now, the dishwasher will quit randomly before finishing its cycle. Our model (MDB7600 AWB) was not part of the recall, but is a lemon nonetheless. Of course, all of this occurred after our one year warranty had expired. This dishwasher is a lemon and a waste of $400. We'll never buy another Maytag product.

I purchased a Maytag dishwasher at Home Depot in October 2009. Recently, it made noises for a few months of laboring, and finally would not start.

Maytag said it's out of warranty and wanted $125 just to diagnose. Took it to my shop for $60 to diagnose and they found a faulty control panel.

Just like so many others, our Maytag 300 Quiet Series, just 2 years old, has a malfunctioning control panel. Repairman told us this has been an ongoing problem with Maytag dishwashers. Steam/water gets into the control panel.

For a while it worked on and off and now it is dead. I am saving up to do the repair, but in the meantime the dishwasher sits idle.

Maytag Dishwasher with model number MDB6701AWS and Serial Number 41687985NJ.

It does not clean dishes like it should. We tried every possible way to set control settings, and still the dishes come out dirty and spotted. Also, it doesn't dry like it should. We had a Kitchenaid before we moved and it worked great.

We just replaced a Maytag Dishwasher Model MD8H949AWW1 that was only eighteen months old. The control panel in the door went bad twice. The first time happened just after the machine was a little over 12 months old (naturally out of warranty). I had it replaced and then again five months later, same problem. It was genuine Maytag parts in both cases.

I found out from the installer of the Kitchen Aid dishwasher that we just bought that there was supposed to be an engineering design problem with this Maytag model. It has a history of moisture ruining the controls from seeping into the panel covering for the controls at the top of the dishwasher door.

Earlier calls to Maytag customer service never yielded that answer, even though I asked if people reported problems with the control panel in the dishwasher door for this model. I suggest that people carefully read the warranty on a Maytag dishwasher for electronics which is only for one year unless you go to an extended warranty, but not sure what that would even cover.

Contrast that warranty with Kitchen Aid's that is for five years on electronics for its dishwashers. And mind you both made by the same company, but with Kitchen Aid at the top of its line!

I have a Maytag dishwasher and the bottom rack has rusted out so that it can't hold dishes. The dividers break at the bottom. I was told by Maytag parts that "this is a common problem" and they're hearing from a lot of consumers about this, but "it will cost $196" to replace.

I spoke with customer service who told me that "dishwashers only last 8 to 10 years" and since mine is 8 years old, I should expect that it would rust. That's unbelievable. They won't replace the rack, nor offer it at a discount.

I bought a Maytag dishwasher (model MDBH945AWB3) in March 27, 2010 to replace a Kitchen Aid dishwasher that was only six years old and no longer serviceable. After a little over a year, it's dead. When I try to turn it on, nothing happens. If I press the delay button, the lights come on, but in about a minute, they go off.

I purchased Maytag 300 Series - Model #MDBS561AWW3 from Sears and had it installed on 6/30/2009. Add me to the list of complaints of the control board dying out. Actually, panel started acting up back in May. Sometimes it would work and sometimes it would not. Finally, it stopped about two months ago. Only Delay, Tough Scrub, and HiTemp LED lights will work when pressed. I called Maytag about it back in early August. The representative was pretty worthless and was slow to look up or did not have any answers. I only wanted to schedule the repair; $129 just to show up. Apparently, no supervisors are available to discuss. Do not blame a representative for sounding like responses were scripted and lack of training. It shows the effort company puts into the customer service aspect of business.

My Maytag dishwasher which is less than 2 yrs old had its control panel and board gone bad. It took almost $400 to fix it. It seems like an ongoing problem and Maytag does not do anything. I would have bought a new dishwasher for that price, but I was already in for almost $200.00. They don't give you prices upfront.

I have a 7-year -old Maytag dishwasher, which was not working well. I paid over $600 for extra features. Maytag contacted me that the coil had to be replaced. They sent it to me, but the repair service said that they've sent the wrong one. When they sent the second one, the repair service came out and called Maytag, They said that my model cannot be recalled. The repair service left, and after 1/2 hour later, Maytag called me and said that the repair man has to come back and install a new coil. He came back and installed it.

Brand new Maytag dishwasher, model #MDB6709AWBO, installed after one year warranty because of extended time needed to complete kitchen. It just never worked. Repairman says control panel faulty. Sears won't help or replace. Sears' service is extremely poor, over one hour on phone transferred over and over and then told too bad by a Supervisor. After checking this site, I realized Maytag suck. And what to do now that I paid $700++ for fancy dishwasher that doesn't work. By looking at other people's complaint, it will break down over and over.

I bought a Maytag dishwasher (Model: MDBH949AWS2) from Home Depot on 07 April 11 and it died 24 August 11. I called Maytag to set up an appointment for repair. The repair person showed up and stated that the control panel needed to be replaced. Apparently, if moisture gets into the panel it shorts it out. One would think that when designing an appliance that utilizes water and creates steam, it would be sealed. Anyway, the repairman explained that because the dishwasher was in a residential program, the warranty was null and void. I wish that someone would have explained this before I purchased it.

I went online to AppliancePartsPro.com and ordered the part for $100.75 including the shipping cost. Then, I went back online to look up how to install the panel. The repair person said that they are charging $133.00 for the part and $129.00 to install. A small star tip screwdriver and 15 minutes was all it took to fix. From what I have read, this will not be the last control panel but, at least, I know how to fix it. Another thing that I know is that Maytag is off my list of future appliance purchases regardless of where I'm using them.

I also purchased a Maytag dishwasher a few years ago. It has never worked that well. We had a repairman come out once to replace the control board but the problem soon returned. Interestingly, we found that if we wait long enough until the control panel is "in the mood", the dishwasher works again and the control panel responds to button pushes, until the problem returns.

I don't recall what model I purchased but it seems to be irrelevant. From reading the other customer complaints, it's quite obvious that all Maytag dishwashers inherently have problems with their control panels and Maytag intends on doing nothing about it. I guess the extra repair costs that their customers have to pay for their defective products brings in some additional revenue to Maytag, so there's no real motivation for them to fix their ** products.

On February 2006, I purchased a Maytag Quiet Series 300 Dishwasher and on July 2007, a motor leak. Maytag fixed it for free even though it was out of warranty. Thereafter (December 2008), the touch pad failed and I replaced it for $50. It is now August 2011, and that new touch pad is bad again, and this time, the part is $170. The Maytag will not run and the lighted display will not function from the start button. This was a $450 dishwasher that is now only five years old and useless.

In all fairness to Maytag, their customer service is very good and willing to work with customers. Unfortunately, the product is very inferior in my opinion. To have stupid stuff like a control touch pad failing every three years is absurd and the replacement cost makes fixing it a bad investment.

I will be going out this weekend and buying a brand-new inexpensive dishwasher that is on sale for $229. This model is not a Whirlpool product but it is a name brand.

I purchased my first Maytag dishwasher and it was recalled as being a fire hazard. I was offered to have it repaired or pay for an upgrade (approximately $200). I chose to pay and upgrade because I don't want a fire hazard in my home. After my paid replacement, I received a recall on the new dishwasher regarding the same issue (different model) and I chose once again to pay and upgrade (thinking that if I spent $700, I wouldn't have a problem).

In less than two months of installation, the dishwasher died in the middle of a cycle. Filled with water, I bailed it out and called Maytag. I told them that I wanted a new one and they told me that I was past the replacement period. They sent a service man out and he stated that it was a problem with model # MDB7709AWB2 and serial # F03002958. He said that it was easy to fix and said he had done it several times. So now, within less than 1 month before my warranty is expired, the dishwasher did the same thing--it died in the middle of the cycle and won't turn on.

I called Maytag and they told me that they would send out a third party repair company (JD Appliance) but I would have to wait for four days. I contacted Maytag and said that I was concerned about the dishwasher breaking down again for the same problem (bi metal unit blew). This is the second time it happened. Jeremy, the repair man, said that the first replacement was not installed properly and they should have replaced the entire unit. He stated that it was a common problem with that model, as did the first repairman in Dec 2010.

When I spoke to a supervisor named Kia at 800-344-1274, she stated that they had no known issues with this model. I said that it was not what the repairman told me as well as the Maytag dispatcher. They both said that the heat sensor (Bi Metal Thermal Unit Part No. W10258275) goes up and has to be replaced because it is overly sensitive. If you are out of warranty, it costs around $200 to have it fixed. I told Kia and she said that it was not documented in her file, therefore, it never happened.

I want to know my consumer rights to address this issue. I have paid for (on 3 occasions) a new dishwasher and have continuous issues that cost me money. I want an assurance like an extended warranty, free of charge, for the dishwasher that has already been repaired twice for the same exact problem. I have the original part that was improperly replaced to prove that it wasn't replaced to specifications, therefore, blowing it again. I was told by Kia that Maytag does not compensate or replace their products unless deemed not repairable by the technician. It doesn't matter how many time the same problem occurs. I would appreciate your attention to this matter.

We purchased a Maytag dishwasher from Home Depot in January 2009. We did not begin using it until perhaps March of 2009, so just over 2 years ago. It gets ran maybe 1 to 2 times per week. I went to turn it on a day ago and the right side of the control panel, where you press the "start" button, does not work. When I checked Maytag's website, I discovered there was a recall due to the heating element. So, I had the repair technician out and he told me that the control panel was bad and it would cost $300 for parts and labor to repair.

We paid $600 for this dishwasher. Of course, we have the option of purchasing a new dishwasher and receive a rebate but that ends up being more than just ordering parts and replacing them ourselves, but something only 2 years old should not break. From reading all the other complaints on this forum, I am surprised that Maytag has not done something about the control panel and the humidity issue which seems to cause the control panel to go out. This is an expensive fix which Maytag needs to address. Come on Maytag!

I bought a Maytag dishwasher less than two years ago. The Maytag repairman just informed me that the control panel, the control board and the harness were burnt and needed to be replaced with parts costing over $300. I said, "No, thanks." I paid him the $99 service call fee and called Maytag to see if they would help. Nope, they pretty much said, "tough luck."

I also have a Maytag Quiet Series 300 dishwasher. The front panel has stopped working. It was a horrible dishwasher from the beginning. The dishes were streaky on the top rack. And I had to replace the rollers after just over a year. The upper rack has rust on it. The Maytag double ovens I bought at the same time had to be replaced within a year, as the racks damaged the porcelain interior. I also wish I had found your site before my purchases. My husband is not working now. So, I guess we will be washing dishes the old fashioned way.

I purchased a Maytag quiet series dishwasher (Model Number: MDB6759AWW) for $500.00 in May 2009. Three months later, I started experiencing difficulty with the control panel. One light would continue to blink and it would not do anything else. I called to have it repaired but by the time he was to come out, it started working again only to stop working again the next week.

On 7 Oct 09, the repairman came out and replaced the panel. Then, about six months later, it stopped working again. I called again but canceled the appointment because it started working again. Then, after having it for one year, it stopped working again and I called only to be told that it was no longer under warranty. Now, we can't get the control panel to do anything. From all the other similar complaints I have read, it seems like there is a defect with the control panel. A dishwasher should last for more than one to two years. This is very frustrating.

I bought a Maytag dishwasher on June 2008. This new Maytag dishwasher replaced an older Maytag dishwasher that caught fire and was recalled (I found this out after calling Maytag). The new dishwasher (Model: MDB 5601 AWB) also had a recalled part (heater coil) in February 2011. Two months ago, (the unit is now 3 years old), the control board started malfunctioning (certain cycles no longer work).

I called Maytag today (Aug 24, 2011) but I was told by a Maytag representative that there was nothing that they could do. After reading so many complaints, I am ready to file a class action suit. It seems that this company continues to perpetrate fraud against an unsuspecting consumer for they knowingly continue to manufacture defective products.

The dishwasher stopped working. The lights on left side of control panel aren't working; so, machine won't start. Then machine was purchased in January 2010 for $525 and not including installation. Kim says it will cost $129 for their repairman to come look at it.

I wished I had read the list of complaints on your site first.

I purchased a Maytag dishwasher on April 23, 2010 and I used it weekly. On July 18, 2011, the control panel malfunctioned and has no restitution. The cost of repair is $183.00.

I purchased a Maytag Dishwasher in Jan 2010. In Jan 2011, the electronic control panel failed. It was still under the 1 yr warranty so Maytag had it replaced. The repairman says there is a problem w/ steam/water getting into their front panels. One month later, the 2nd electronic control panel failed. Maytag replaced it again "as a courtesy". One month later, the 3rd electronic control panel failed. (Note: I would not open the door until the next day to avoid water/steam from entering the panel.)

Maytag refused to honor the replacement of the 3rd control panel even with threats of litigation. I wrote to Home Depot who had sold the unit. They contacted their Maytag buyer who replaced the dishwasher with a new one and installed it free of charge. I do believe Maytag has a design flaw. Hopefully, the new one will not fail but I am buying the extended warranty to be on the safe side.

The rinse-aid dispenser has gone out twice, in a little over a year. I don't actually think it was ever "fixed" after the repairman replaced some parts in it, when it was only 6 months old. I had always thought Maytag was top-of-the-line (prices still are), but since Whirlpool bought them, the quality has gone down. I will never own another Maytag again!

I purchased a Maytag washer (Centennial) and it does not clean clothes very well. I tried different detergents, pre-treaters, lighter loads, hand washing, restarting washer so to fill with more water -- everything that I could think of. I called troubleshooting and they were sorry to hear that I was dissatisfied and having issues; but I had tried everything they would have suggested. They said that they could schedule a service technician; but, if the cycles were about an hour long and I could hear the water being agitated, then I would be billed for the service call.

When we bought our first home, we renewed the kitchen and purchased brand new appliance from Home Depot (all from Maytag brand). The appliances were delivered August 2, 2009 but were not used until the end of August, when the kitchen was finished. My complaint is concerning the dishwasher Model MDBH945AWW, the cost was $349.00. The control panel stopped working some time in May of 2010, nine months of having this appliance. I called Maytag customer service. They tried to give me a hard time but after a few arguments they contacted a local company to fix the appliance. So someone from that company came out one week later, spent two minutes, and said that he needed to order a brand new panel. It took them three weeks to come back to install it.

Here we are, a little over a year with the same problem. So we called Maytag, and they said that there was nothing that they could do. After a few complaints, they transferred us to a "manager", she said that she could give us the parts 50% off, one was $109 and the other $179. The same parts according to her were replaced last year. So we asked if there was a warranty on the parts. She said, "Yes, for one month". So if this breaks again in two months, we are going through this again. She was sorry but it was the company policy so she couldn't do anything about it.

I purchased a quiet series dishwasher in march of 06. the control panel died in 9/07 then again in7/08. It has happened again..the washer is onely 5 years old and needs a 3rd control panel..the product is defective and it seems to be a very common complaint from all maytag dishwasher owners...It needs to be recalled and/or replaced by the company.. they are refusing to admit to the defect.

We purchased a Maytag Dishwasher in July of 2009. The front panel has been replaced 3 times. It just went out again. The dishwasher model is MDC 4650AWB and the front panel isn't getting any attention from Maytag. The repairmen admit it is a bad front panel (a tiny wire that goes out and they are replacing them a lot.) Maytag doesn't seem interested in fixing. The dishwasher is a lemon and should be recalled.

I purchased a Maytag Quiet Series 300 model MDBH970AWW dishwasher in the fall of 2003. The middle of the plastic door handle has broken off. There is also rust on the racks. Other than those two problems, it's been a pretty good dishwasher. However, the door handle is an essential part of the dishwasher! With the middle part of the plastic door handle broken off, it is very hard to open, so one of these days we won't be able to open it.

I purchased my dishwasher about 4 years ago. After using it for a month or 2, I called Maytag because the dishes were not coming out clean. They sent a repair man out, who told me that I was loading the dishes correctly. But I needed to run the hot water first, because the unit does not heat water that well. That did not seem to make sense to me and I questioned him further. But he kept on insisting that I try the "hot water trick". Needless to say, it did not really work that well, but it did help a little. I called Maytag once or twice and got nowhere. I gave up in frustration.

Then the recall hit. I was actually happy about it thinking that maybe this would fix my problem. But no such luck. It was fine for a month or so. But now it is worse then ever! Dishes come out just as dirty as they went in.

Is there any help? Are there other people who are having the same problem? I figured that there must be.

We purchased a Maytag dishwasher (MDBH979AWS2) from Home Depot in August 2009. In January 2011, it simply stopped working. I got a repair guy out and he said the control panel needed to be replaced. That would cost us another $350 on top of the $550 we already paid. This is what kills me about the way businesses are run. Their warranties run out before anything goes wrong, and they expect you to buy extended service plans in case the $550 you already paid isn't enough to guarantee at least two years of useful life. I will never buy another Maytag appliance again and neither will my family. I hope the $550 was worth it.

My husband and I bought what we thought was the best dishwasher available to us, at Best Buy in Little Rock, AR in 2004, soon, after we were married. Within a year, the control motherboard, where you push the selections, went out. It was still under warranty, so we had it fixed. It went out again several months ago, but we don't have $250.00 to spend, on the very same problem. I always thought Maytag was the best, and that is why we purchased it. We cannot afford to have all these repairs. I know they no longer build and supply parts here in the USA, and that is probably why we are having this issue.

I purchased Maytag dishwasher model mdb4651aww serial #10307358gr 10/05 paid $549.39. The control board/touch panel had to be replaced 10/07, 7/09, 8/09, 7/10, and 10/10. I requested a replacement machine because the same part keeps failing. I believe there must be a problem with the way the control pad is sealed because it keeps shorting out. Maytag says that they wouldn't count the total number of times the part had to be replaced because the first service contract was for three years and then I extended it for another three years and they count the incidents separately.

Ditto the complaints on dishes coming out dirty, gritty and filmy. Very frustrating. Kerry of NJ describes our problem best. Is there a health hazard in any or all of these situations? The mold problem sounds particularly troubling. I say we go to every consumer/distributor website and rate the KitchenAid dishwasher with these very unfavorable ratings. Maybe even do a video for YouTube. Let's put pressure on the distributors as well. We bought ours from Sears 4 years ago so they should have known about these problems. I'm going to post comments at Sears in hopes that others don't get ripped off. There has to be a way to get KitchenAid to do right by the consumer. A few years ago, Maytag had a problem with front loading washing machines resulting in a class action lawsuit.

I was notified by Maytag of the dishwasher recall due to fire hazard. I submitted required information; rebate forms were to arrive within 7-10 days. I contacted Maytag Rebate Department 7 times during the 39-day period informing them that the rebate form had not arrived. During each contact, I was informed the forms were in the mail. On 1 October (day 39), a complaint was sent to CEO of Whirlpool (Jeff M. Fettig) informing him of situation. Day 44 Rebate Department called to tell me the form was in the mail. On 12 October (day 50), a letter sent to Whirlpool (Jeff M. Fettig) stating my complaint would be sent to Consumer Affairs, BBB, FTC, and Michigan AG.

Maytag dishwasher model #MDB5601AWW is part of a fire hazard recall that I found out about while I was looking at the warranty concerning the broken handle. The dishes also come out dirty.

My Maytag dishwasher is a fire hazard. My Maytag dishwasher model MDBH968AWB started sparking from the top of the dishwasher. It has the number NY2212286 on the side. Luckily, my wife and I were only feet away from it and were able to turn off the power when we saw the smoke coming out of it. Otherwise, we would of had major fire damage to our kitchen and possibly our house.

I found out that Maytag currently has over 1.7 million dishwashers on recall right now. I was told that this model is not one of them. I could not believe it. They do not want to help me. I told Maytag that I am requesting a new dishwasher. They want to send a repairman to fix this one. I have no faith in this product. Heck, it almost caused a major fire in my home. They currently are refusing to give me a $250 rebate for a defective product. I need some help. I have been dealing with this problem since August 30, 2010.

I purchased a Maytag dishwasher model no. MDB9601AWS in February 2007, and I had four major repairs on it within the first two years. The dishwasher has now stopped working for a fifth time, and Maytag is not willing to take any action to replace or repair the dishwasher. I waited on the phone for more than an hour on 8/30, and the agent told me that I could pay $129 to have the repair company diagnose the problem. When the repairman came out today, he told me that the panel needed to be replaced before he could even begin to figure out why the dishes are still dirty.

He told me that the part needed to be ordered through Maytag, and that if I called them, they would have the part number and order the part for me. Today, after waiting half an hour for customer service, I was told that I need to get the part number to Maytag myself. They were only willing to offer half of the cost of the part and would not consider replacing the dishwasher or paying for the cost of the repair. I was told that Maytag cannot help me in any other way, and that only if the machine is deemed irreparable by a Maytag repairman, will they consider any replacement. While the agent was polite, he ended the call when I asked about making a complaint against Maytag.

I received a recall letter about a heater. Per the letter, I shut the dishwasher off at the breaker. The heater was replaced today, but now the dishwasher will not start. The technician said the control panel had gone bad and nothing they did on the recall could have caused it. I called Maytag and they offered a 25% discount on parts. My position is it was working fine, they did the recall and now it does not work. I paid $500.00 for a dish washer less than 2 years ago and the technician says the key pads go bad because of humidity. One would expect that a panel for a dishwasher would take into account humidity as we all know when you open the door, hot humid air comes out. I am 71, on SS, and cannot afford to pay for repairs that magically appear after a recall is fixed.

I am not pleased that there was a recall on a my dish washer on June 3 and I only now got the letter dated August 19. I'm also not pleased that a defective machine that I paid over $500 for is worth only $150 to you. Furthermore, I work nearly 60 hours a week and now, on my one day off I have to sit at home for a five hour period to wait for your repairman (or at least some repairman, because I guess there really isn't a Maytag repair man anymore) to show up. I think holding me hostage for five hours is excessively poor service for a product I didn't get my money's worth. I am glad my family didn't suffer through a fire while waiting for the recall letter but I will not have confidence in my machine or in any Maytag product or service agreement again. I am glad I waited until now before buying the Maytag washer and dryer I've been wanting.

I purchased a Maytag dishwasher model MDB7601AWQ on 1/04/06. The $300 sensor panel was replaced under warranty on 5/3/07. The second sensor board failed on 12/01/08. This time, after lengthy negotiation, Maytag agreed to cover the $300 cost of the board and only part of the cost of service. The third sensor board failed on 8/04/10. This time, Maytag would not cover any of the $159 service charge. Furthermore, Maytag consistently denies that the sensor board is a defective product. Three failures of the same board in 6 years is Maytag's standard. They have refused to provide information as to the reliability of the board, claiming that this is proprietary information and is only available if there is a government recall. Does this failure represents a potential safety hazard? If the board is unreliable, is Maytag's safety mechanism subject to the safety defects?

I bought a dishwasher from Home Depot about 3 weeks ago, it never worked. I called Maytag customer services on the same day; they told me that they will send someone to take a look on it 10 days later. When he came, he found that some part is defective, so he told me that this part will be shipped to my home 3-4 days later. Now it's one week later and I got a call telling me that it will take additional week, and it could also take another week to schedule the actual repair and who knows what else could happen! I paid more than $540 for a dishwasher and I am almost a month now without a dishwasher. This is very bad!

I filed an email complaint yesterday (July 28) about a Maytag (owned by Whirlpool) dishwasher and received a response from you that it would be published within 48 hours.

I don't know if it was the result of some form of action taken as a result of that complaint or just coincidence, but the supervisor I have been waiting on a call from for almost a week, Julie ** (I had the last name wrong before) finally called me. I have been advised that they are going to replace the unit with the same or similar model most likely within the next 2 weeks. I am to expect a call by next Tuesday (Aug 3) with the details.

I was also advised that it will result in a new 1-year manufacture warranty. I still believe that this whole ordeal was more than the average consumer should have to endure in order to receive satisfaction from a purchased piece of equipment. I thank you.

I received a recall notice that my Maytag dishwasher was a fire hazard. I needed to call a 1-800 number to get it fixed. I called the number and within three days, repairmen came and fixed the dishwasher. Maytag and everyone concerned were very nice. It cost us nothing. We spent only a few minutes on the phone. There was no waiting.

We have a Maytag Dishwasher Model MDBH945AWW3, Serial E71195. Maytag is owned by Whirlpool. It was purchased and installed late July 2009. MFR warranted until August 16, 2010 per their customer service records. It broke in mid August and worked intermittently, sort of until we called on August 20th 2009; it wouldn't turn on at all. It came on automatically one night, but then nothing. I notified Maytag who dispatched Al's Appliance out of Spring Valley, MN, now closed and gone.

An individual came out, looked at and tested the unit and stated he would have to order 2 parts, the main board and the interface board. After a month of no response, I called Al's. Finally, they called back after a few days and recommended we call Maytag to order parts as we would get them faster. I was told what parts to order, and I contacted Maytag. After the usual run-around, the parts were ordered and received within a week. I notified Al's and the unit was finally repaired in October with both boards replaced.

In April 2010, the unit again failed and refused to operate. I notified Maytag and a repairman from A & E Appliances from Iowa came to repair, ordered 5 or 6 parts including a main board and interface board. He replaced various parts as well as the main board and interface board (again). The unit was repaired after about 2-1/2 weeks of not functioning.

In July 15th, 2010, the unit again quit working. I called Maytag who again notified A & E Appliance who sent out the same individual as before. He arrived, pushed a button and the unit started. He tested various things, but as the unit was now working, he couldn't identify the problem. The next day it quit again. The following day it once again began working. Two days later, it quit again. I notified Maytag again and was told they need 2 separate replacements and another confirmed breakage before they can do anything about replacing the unit. I explained that the problem is intermittent and I cannot guarantee that the unit will still be unusable when a technician comes out. I was basically told that it's their policy and I have to live with it.

They stated that they would try to send a different company technician out. I told them it wasn't going to be easy as our town is located approximately 1 mile above the Iowa border and 30+ miles from any town with over 1,200 people, the towns being Austin and Rochester, MN, Osage and Cresco, IA, and most people don't want to drive 70+ miles round trip for a single call. They insisted and contacted Bob's in Rochester on July 23rd, 2010. I then requested to speak to a supervisor and to advise her that we have no confidence in this machine and because we're retired people on a fixed income, we cannot afford to continue to replace main board and interface boards every 4 to 5 months out of warranty. I guess she didn't get it because she advised me that once replaced, they carry a 90-day warranty which certainly doesn't help and seems awfully convenient for them. The supervisor was Julie ** at 866-640-7146 extension 7771 who said she would review this case with their replacement board and get back to me either later on July 23rd or on July 26th. Today is July 28th and I still have not heard from her. I think I've been blown off.

After the second attempt, I called customer service again. I was advised about Bob's coming out at which time I advised the representative that Bob's doesn't service our zip code. He stated that they are listed as servicing my zip code, but he insisted. He attempted to call Bob's while I was on the phone and couldn't get through. I then acquired the number that Bob's had called me on and passed that on which he called and left a message.

I told the representative I had no problem with A & E, and due to our location, that was probably all he could do so he has again set me up with a service call for this Friday, July 30th. I still have not heard from the supervisor, Julie ** regarding the replacing of the unit and I placed another call about 15 minutes ago, leaving a message as before. I realized the unit has gone down 6 times in the past 2 weeks, usually working the next day or so. On the past 2 occasions, we've could only pressed the 2 hour delay for it to work, the start button would not.

I feel this is out of hand and totally unacceptable for Maytag. They appear not to listen to the complaints and, instead, push their agenda upon us. In the meantime, we have a $500 piece of equipment that has been down for more than 3 months for repairs in less than 1 year. At best, I figure they'll simply replace the same parts as before, the unit might start working and that will be that as their warranty will then run out and we're stuck with a machine that, historically, will break again within 4 to 5 months.

My wife has physical limitations which was one of the considerations for purchasing the dishwasher. Her shoulders and back are, again, bothering her as a result of standing over the sink doing dishes. Both of us have had back fusion at L4, L5 and prolonged standing bothers us both. I spent $500 for a piece of equipment that won't even last a year or so; very unacceptable. I would like Maytag to replace this unreliable unit with another unit.

I purchased a $500 Maytag dishwasher in Spring of 2008, believing the claims that they "Are Built Strong to Last". In January of 2009, the control panel stopped working and needed to be replaced and now in July of 2010 the door latch has broken.

Once again, this $500 Maytag dishwasher is not working. I called Maytag to complain and they really had no interest in the fact the dishwasher keeps breaking down but they did tell me that there is a safety recall on the dishwasher because the heating element can catch on fire. They offered to send someone out to replace the heating element but that does no good if I cannot open the door.

I bought this dishwasher believing that I would have at least five years of uninterrupted service and unfortunately, the dishwasher seems to be breaking down every year and Maytag is absolutely no help. I really expected better quality from Maytag and am extremely disappointed in their attitude.

Three years ago we heard that our dishwasher was recalled by Maytag. We had it replaced by one of their recommended service contractors at no cost to us. Now, I just found out that the replacement dishwasher is being recalled for exactly the same problem. The unit could catch fire because of too much nickle in the heating element. Interestingly, that was not why I had called the company. I was having a problem with the control panel of the unit. And, after much research online, found that the problem is quite common. The control panels are poorly designed and moisture from the dishwasher gets into the panel and fries the circuits.

I was told that I could either have the unit repaired or receive $150 - $250 rebate on the purchase of a new machine (prices from $499 for the $150 rebate and $699 for the $250 rebate). This does not include the cost of delivery, installation and haul away (for which we must supply proof b/c it is a dangerous machine). If I opt for repair, they will only cover the cost of the replacement of the element. Yet, the control panel is just as serious a fire hazard as the heating element.

And, they won't do the repair if the unit is not working. I tried explaining the dangers of faulty electrical systems and the number of other consumers who have experienced exactly the same problem. But the customer service department doesn't want to deal with this problem. The customer service dept. appears to be trained monkeys with a script and no ability to handle real problems.

Water is pouring out from under the door.

My complaint is in regard to a Magtag Quiet Series 300 dishwasher, (model MDBH970AWW). I purchased the appliance from Home Depot in Nov. 2003. By the end of 2009, the dishwasher had ceased to clean the dishes, was very loud, & the handle of the dishwasher was broken for the second time. More surprisingly, beginning in 2007, the tines of both the upper & lower racks of the dishwasher were rusted though. The rusty tines were scratching & ruining my dishes. I contacted Maytag Customer Service.

Customer Service told me that the the racks were not covered under their warranty, because they were not the premium "DuraGuard" racks. A new replacement rack would cost $70. Maytag Customer Service also suggested a repair kit for fixing the racks, available @ Maytag Service Repair Shops. I took a rack to a Maytag Shop located in Redmond, WA. I hoped that if personnel saw the condition of my racks, they might be able to assist me in replacing them. The Maytag shop was as unwilling to help me replace my rusted dishwasher racks as Maytag Customer Service had been. I was shocked @ the deterioration & breakdown that occurred to the racks under normal use, & surprised that I even had to think about an appliance's parts dissolving.

I consider this problem a manufacturer's defect that should be covered under warranty. I recv'd no assistance whatsoever from Maytag customer service for the problem I experienced w/ the dissolving coating on the tines of their dishwasher racks. The dishwasher did not hold up well; the handle broke twice, the coating on the racks was faulty, & ultimately, the dishwasher mechanically ceased to perform. I expected the lifespan of the Maytag Quiet Series 300 to be longer than it was, & for the materials the product was made from to hold up better than they did.

Due to the lack of durability in all aspects of this model, I will not purchase or recommend a Maytag dishwasher again. When I was forced to purchase a new dishwasher, I bypassed the Maytag models & chose a [competitor's] dishwasher. I had to purchase a new dishwasher for $659(+tax) & pay $100 extra for installation.

In the fall of 2006, I purchased all Maytag appliances, total cost $2410.06, dishwasher $360, gas range $550, microwave $270 and fridge/freezer side by side $1105. The dishwaser has never worked properly, I've had 2 repairman here as soon as it was purchased, according to them there is nothing wrong. It has not worked at all since 2009. The microwave's turntable does not work at all, that's been over a year and it smells like tires burning, and does not heat. Now on the fridge, when you close the fridge door, the freezer door pops open. I paid alot of money for appliances to only last 3 1/2 years, I am a widow and I live alone. These appliances were not overly used or slammed around. I expected better quality and longevity from Maytag appliances. All widow's feel like they get screwed over, I think Maytag has done this to me. These appliances are a joke, only 1 out of 4 working.

Bought Maytag dishwasher in October 2009. Three days later, the appliance stopped working. Repairman cam out and had to replace fuse inside dishwasher. A month later the same issue. They came and replaced it again. Now we have moved on to a whole new experience. The water hose connection sprung a leak and has caused several thousand dollars in damage in the kitchen. Lost work time and customer service run around has me fit to be tied. I have asked them to take the dishwasher out of my home and give me my money back. I am waiting for insurance adjuster and the restoration company to get back to me on the damage cost.

I purchased a Maytag quiet series 300 model just 8 months ago, cost was $650.00. There has been a recall on this dishwasher, with an offer of $150.00 rebate to purchase a new one (least expensive model) is $540.00. This means it cost me $500.00 to use this dishwasher for only 8 months! This is a big inconvenience to have to be bothered with not being able to use the washer until I can get out and shop for another and incur the extra expense of the new unit.

I bought a Maytag dishwasher 18 months ago from Boscov's department store. Paid $420.00. In the 18 mos, it has already had 1 repair ( didn't close right.) I saw the news on TV that it is being recalled as it can catch fire. Naturally, my model is one of the recalls. When I called the company, the most they can offer me is they will repair it. I do not want or trust that. The other is they will give me $150.00 towards another Maytag; and then, only certain models. That's big of them. I paid $420.00 18 mos. ago! They will give $250.00, only if you buy a Maytag priced over $700.00. I am willing to settle with the $250.00. That seems fair since my dishwasher is 18 mos. old BUT I think I should be able to decide what I want to purchase WITH MY MONEY! I am willing to buy a product that is under the Maytag umbrella. I know that Whirlpool bought Maytag and make the Whirlpool, KitchenAid, among others.

I am very willing to take the $250.00, but I like to pick what I want and not be dictated as to what I MUST buy. Maytag seems to forget who the customer is. When you're on the phone, they listen politely and then "pass the buck" and give you another phone number and another "supervisor". They promise to call in 48 hours and they don't. It's a lousy way to treat a customer. With the way things are in the world, you can't exactly trust these big companies. Profits mean more than human life. so what it their dishwasher can catch fire. They told me to shut off my circuit breaker for the dishwasher.I don't want that piece in my house. It seems like the consumer is getting it up the whazoo again...for a change.

All I want is $250.00 and I'm willing to purchase a product in the Whirlpool umbrella of products. It should be my choice. I think that's reasonable since it is my money. I do not feel $150.00 is a fair amount for a dishwasher that is 18 months old, bought at a reputable store. Their product is at fault and they're dictating to me what I can buy with my money. I can't be the only angry person in the same boat.

It's funny, I read that their CEO, Jeff F., cut the costs of Maytag products so that their profits would go up. Hmm?

I purchased a maytag dishwasher in April 2010 from Sheeley's in North Lima, Oh First ,after running approximately 1 hour it trys to fill but stops then starts and stops. It will continue to do this fo 7 0r 8 times. I finally open the door and restart it. It then finihes the wash. Second I would like to imform the designer that this is difficult to load. The top tray will accomidate bowls and salad plates also you cannot load it as well as my last magtag. I had lots of room in that one. It was not a large one either just better designed. I probbly had it for 20 some years.

Our dishwasher which is a Maytag....thought were top of the line company....obviously NOT!! We have had to have the fire co here at our home and continue to have problems with this same dishwasher. I have called them several times about how it begins smoking and is making exremely loud sounds. I was told it is out of warranty so we would have to pay for a service call and any repairs. We have every intention to have this dishwasher removed from our home asap and have it replaced. We will never ever purchase another Maytag/Whirlpool product. They do not stand behind their product. They will repair but at your cost. Cost is same as replacement bottom line. I would never recommend any product from Maytag/Whirlpool.....NOT THE SAME COMPANY THEY WERE YEARS AGO..We asked to have it replaced by another because afraid to run it risking a fire...and we were told out right not an option.

In 2006 or 07', I purchased a Maytag Dishwasher quiet series 200 MODEL#: MDB4651AWB SERIAL#: 10317350GV for about $275.00 if memory serves me right. It worked great for about 2yrs. then started leaking water, I did not realize it for sometime until my brand new $1000 (for the damaged section) kitchen cabinets started to crumble. After noticing the damage, I removed the front floor panel to the dishwasher, ran it and saw the leak which was now able to pour onto the kitchen floor. I ran it with a pan for about six mths before calling Maytag to find out about parts. I ordered a new lower door seal $5 or so.

A few weeks later made new parts for the kitchen cabinets, removed the damaged parts, fixed the seal on the dishwasher, and re-leveled everything, and put the front floor panel on the dishwasher. Everything worked great for about 2mths. then drip drip once again, this time onto the floor, I guess back to the pan.

Well this morning I'm watching the news and a butch of Maytag Dishwashers were recalled for leaking, and electrical shorting. I got all excited thinking maybe. I called the number they mentioned gave them the model and serial # but mine was not on the list as it should be, after all it has the same issues. 2-days labor, and when I get around to replacing my new damaged kitchen cabinates...another $1000 for new cabinets. For now the patch work I did on them will have to work.

I purchased three Maytag appliances all at the same time in 2006. I purchased one dishwasher, one range and one side-by-side refrigerator. The dishwasher leaks from the side. The range has rust on the stove portion due to the manufacturer's improper or lack of sealer under the burner grates. The side-by-side refrigerator was making abnormal noises. There was leaking water from the freezer due to the compressor overheating and a distinct awful smell occurred. Consequently, my refrigerator has quit working.

I purchased my Maytag quite series in November 2009 at Home Depot. They sent out one of their subcontractors (ADE) to install the dishwasher. They hardly spoke any English and didn't understand what they were supposed to do. They accomplished kinking the faucet's copper piping, causing it to break. They said they were done with the installation and left. However, they left the hot hose not connected to the main water line. They only connected the cold line. The water leaked all night under my cabinet and floor from the hole in the copper pipe. I called them the next day when I realized what had happened. They said they would not be able to come out till the following week because they were booked and were coming from San Jose.

I ended up calling Serve-Pro and Rosenthal Plumbing to fix the damage to the cabinets and complete the dishwasher installation. A week later the keypad goes out. I called Maytag and they couldn't send someone out for two weeks. Finally when the tech came out, he ordered the part and it came in 3 days to my home. A new tech came to install it a couple days later. It turned out that the first guy ordered the wrong part. So, the second guy reordered the part and again came rather quickly but the tech was not available for another week. Finally the first guy that ordered the wrong part came out the third time to install.

I was finally relieved that everything was fine. Two weeks later the keypad went out again. I called Maytag. They couldn't get anyone out to me for 3 weeks. They gave me a list of numbers for service providers they use. I called Mr. Appliance in Salinas and the guy came out on Feb. 12. I ordered the part. I called again today Feb. 22. George at Mr. Appliance would not be able to come out for two weeks. In the meantime, Maytag would not return the unit or assist me with a better service provider. I was told that Maytag would have to have a total of 5 service orders in order to consider returning the unit. I think my issues constitute that! I'm still waiting to use my dishwasher. The consequences are cabinet damage, faucet damage, and possible subfloor damage. And also time away from work and grief.

I bought a Maytag dishwasher on 4/8/09 and it has been leaking. And after months of fooling with it, they figured it was the arm on the bottom, it separated. We have a Pergo floor and it has warped the floor and it is so upsetting to us. It looks terrible. I need to talk to someone about what can be done. Thank you.

I bought a Maytag Quiet Series 300 built in dishwasher just over two years ago. The racks have lost their coating, and are now rusting away. Nothing cuts through the plastic that was to protect the metal frame of the rack. As a matter of fact, there are several areas of the rack, where the plastic coating has now gone away. Dish racks will have to be replaced. They should last more than two years.

I contacted them to make them aware that I had a Maytag representative come to my house to confirm that I have a "hole" in my Dishwasher. I proceeded to ask them what I needed to do to proceed to fulfill my warranty. The warranty states on page 11 of the Users Guide Dishwasher: MDB that"Full Twenty-Year Warranty from the date of original purchase through the twentieth year, should the tub develop a water leak in normal home use, the dishwasher itself will be replaced free of charge.

I purchased my dishwasher March 29, 2003. It is not even 7 years old. The customer service representative proceeded to tell me that they would replace the "tub". She said the company had been sold and they now have a replacement part. That is not what my owners manual states. It states I would receive new dishwasher. This is a binding contract and I don't understand how they then cannot fulfill their legal obligation. I have never been sent any information stating that they had been bought and going forward all contracts are void and new terms have been set?

I purchased a Maytag 24 in. built-in dishwasher in the Quiet 300 series on April 9, 2009. I used it once a week for 7 weeks without a problem. I went out of town for just over 4 months. Upon returning in October, I continued using the washer once a week. Today, the dishwasher stopped working. I have only been able to clean 20 loads of dishes since its installment date. It will be at least 2 weeks before the machine can be serviced under the warranty, and based on other customers' complaints, more time may pass before it is working again. Had this dishwasher been used once a day from the time it was installed, it would not have lasted even 3 weeks. The Maytag brand name should not be used a standard for quality.

I'm tired of having to argue with people who I bought the dishwasher from everytime it breaks. Right now I am without a working dishwasher and feel that Maytag should stand behind their products and repair my rack.

Purchases dishwasher Model #MDBTT79AWB on 9/8/04. On 11/02/05 upper roller on rack broke. Called and requested they send me a total of (4) because these look like something that will continue to be a problem. She agreed and did. (thsese were about 5 cent parts to mfr.) Those 4 rollers lasted until 02/06/07 at which time I called to get more, either under a warranty because of a known problem or I'd pay for them. I was informed the rollers were no longer available, I must order an entire new rack with redesigned rollers for $128 plus tax and shipping or redesigned rack adjusters including rollers but they were backordered.

Lived with two broken rollers for 1-1/2 yrs. During that time the door latch and handle broke. Ordered replacement from Repair Clinic.com on 12/13/07 and replaced for $30.23. On 12/06/08 Ordered replacement rack from ServAll in Maumee, Ohio $140.55 and I picked it up 28 miles each way. Three weeks later unit was not getting dishes clean. Performed field service test and discovered Turbidity sensor had a error.

Elected to not replace because it was another $32. Uninstalled and bench tested with water supply and drain tub. All operations and modes seemed to be functioning. Reinstalled and operated till 10/26/09 (Thanksgiving). Dishes not clean (like never washed) when complete. Determined wash motor/pump is bad (common problem). Replacement motor is approx $130 plus tax and shipping. This was 2-1/2 months after the 5 year "Jetclean wash system" warranty expired.

Called Maytag service and they will do nothing despite the fact they got $140 of my money for a rack that could have been fixed with $1 worth of rollers.
I will not purchase any more Maytag (Whirlpool) appliances for my home and I will be sure to pass along to my family and friends my concerns with this brand. (Also had a Maytag Neptune!)

$30.23 for new door latch and handle assembly. $140.55 plus mileage for Rack from parts store in Maumee, Ohio. Could not use for a couple months with rack broke. $145 for motor/pump and lack of use on Thanksgiving!

Good thing I kept my 10 year old dryer. Its the only thing still working w/o problems. Throw away, cheap bean counters, they design things to have a certain life span. And they are falling short. I hope and pray the company fails. 100% failure rate is not the way to treat us little people. I can't have a 2% failure rate in my company or I go negative. Again hope the appliance company fails, I'm don't care.

On May 8,2008 I purchased a Maytag dishwasher Model # MDB8601AWB. On June 29, 2009 I call the Maytag 800 number to report that the control panel on the dishwasher was not responding when touched. The service representative referred me to Matt's Appliance for service for my dishwasher and told me that Matt's would be in touch with me later on in the day to schedule an appointment. I didn't hear from Matt's for three hours so I called them myself, expalining what the problem was.

On June 30th, Matt's representative came out to diagnosethe problem, a short in the membrane panel, and would order the part. On July 16th, I called Matt's for a status report and was told the part should be in next week. On July 29th, I called again for a status report and complained about the length of time that had already passed, one month to be exact. I was told that the part was in, but that a second part was due in that day and I was scheduled for repair on July 30th between 1:00pm and 5:00pm.

I waited until 5:30pm on July 30th and Matt's Appliance was a no show and no call, so I called the Maytag hotline to file a complaint and to see if there were any other certified Maytag repair people I could call, because, quite frankly, I was not happy about Matt's Appliance's cavalier attitude. I feel I had been quite patient up to this point. I was told that Matt's had already been paid to service my dishwasher and that there wasn't any other representative in my area.

Maytag called Matt's and left a message expressing my concerns. I heard from Matt's at 6:13pm that evening to say they wouldn't make their July 30th appointment time and that someone would call me in the morning to reschedule. I finally heard from someone at Matt's at 11:00am the following morning and was told that the next available date for service was August 4th, between the hours of 3:00pm and 5:00pm. Needless to say, I was furious that I had to wait yet another week for repair to my dishwasher. I called Maytag to lodge yet another complaint.

The customer service representative at Maytag called Matt's Appliance and was told an entirely different story as to why they failed to show up for the scheduled repair and that I was being difficult. Matt's Appliance finally showed up on August 4th, spending 15 minutes to fix the dishwasher and left. Just a little over 30 days after the service, the dishwasher has failed again with the same problem, the control panel isn't responding when touched.

I have not called Maytag back and decided to send a letter to the address furnished in the owner's manual in Cleveland, Tn. I received the letter back, return to sender, unable to forward. In the interim, I received a letter asking me to extend my manufacturer's warranty for antoher period of time. Why would I want to pay to extend a warranty for service I know I am not going to receive? Needless to say that I will make it my mission in life to never again recommend any Maytag or Whirlpool product.

I have a service contract which expires 6/30/10. The company informed me that I used the contract beyond what it will pay out. This dishwasher is two years old. It has never worked right. The seal keeps degrading and black gets all over the dishes and the washer. I've had two control panels. Now the hose is also broken.

When I purchased the contract, no one informed me about this ceiling on repair calls. This is my second maytag in two years. The first was purchased new our new home. It also had these same problems.

I received a coupon from class action suit and thought, ok, may be I'll use to purchase a new one and it's just this washer. WRONG! This product is terrible and the contract people TOLD me that they were sending me $144.00. I had no other options. Never again will I purchase another Maytag product.

My dishwasher just quit working over night in August 09. I called my warranty service company listed above on 8/31 and spoke with Jennifer, she gave me claim #. They referred me to a local provider...Cook's Appliance. They came out promptly on 9/3 and told me they didnt have the part I needed to fix my dishwasher,and they he should be able to get one within 7-10 days. OK. 14 days later I called Cook's because I hadnt heard anything from anyone. I was told my part was on factory back order.

Bessie then said she would have to send an email to the parts assistance dept and in 1 or 2 more days, she would let me know....UNACCEPTABLE!!! I called again on 10/6 and spoke with Sharon...again no help, she just sent another emaiil to someone. I was on hold 50 minutes waiting fpt Suzanne their supervisor. She gave me a direct numbet to maytag, who tells me it will be atleast Nov.3 before the parts are avail. What a run around. i am very dissatisfied with this product and their service. My machine is only 2 yrs old!!

I purchased the Quiet Series 200 mod#MDBH945AWS dishwasher in 2007. I had no dishwasher before so I had my cabinets custom remodeled to fit this dishwasher. Everything worked great for about a year. After my warranty was up it was like a switch flipped and the dishwasher quit working. The tech guide said it was the control board. I saved up to put a control board in (about a hundred dollars). I installed the control board and within a month it went out again. I am really mad. And despite all of the problems and reviews on this model Maytag doesn't have any kind of recall to address this issue. AHHHHHHHHHHHHHH!!!

I would certaintly not buy another Maytag applaince.. I have now been without a working diswasher for about 3 months with no end in sight how frustrating.

I purchased a Maytag Dishwasher 8/14/2009. I had difficulty from first with the options working, but thought I was not programming correctly. Then Labor Day weekend it stopped working. Fawns came out that Tuesday stated needed to order touchpad and control panel and would be two days. I heard from them 3 days later that the touchpad was back ordered until after first of year and that the control panel would be a couple of weeks. I called customer service and they said that it would be sent to a review panel to see if it could be gotten sooner. I requested that the dishwasher be replaced they said they do not do that. I told them the dishwasher was standing with dirty water, smelled and that it needed to be taken care of now. They told me to call Fawsn

Our purchase price, as per Maytag, was $469.95 and she said the repairs to date have been $488.85. I thought that a Extended Service Policy purchased was to protect you in the event that service cost were costly. We are now finding that we have a dishwasher that has lasted less than 6 years and is a lemon. An extended warrenty that was purchased and is now not worth anything. I will not buy a maytag product or purchase an extended warrenty from them again.

Had greasy spots on dishes. Maytag sent out a service tech who fixed the problem. The problem continued off and on for the next year. Because I'm a busy person and do not have time to hang on the automated phone system, I simply rewashed the load. Now after a few months, it seems the issue occurs every time I wash a load, so now I have to handwash. I think the dishwasher was defective from the beginning and should have replaced.

Paid $569 plus tax for the dishwasher less than 2 years ago. Spent 6 hours on the phone with Maytag's parts department, customer service department, supervisor in customer service, authorized repair company and researching this problem on the internet. Loss of wages.

This is my saga: I have a Maytag dishwasher: MDBH950AWW Serial # 12936916AT. Eva called me the week of June 8th from 866-640-7146 X 9999 to arrange a voluntary replacement of the heating element because the engineers needed to test the heater. We arranged for a new part to be installed through the Advantage Appliance Repair shop in West Springfield, MA.

The repair man came and took the dishwasher apart on or about June 16th and then could not complete the heater installation because he did not have all the parts. My husband asked the man to make it functional again until he returns. The repair man told my husband he could not put the dishwasher back together because it was a fire hazard. I called the parts folks and they could not help with obtaining the parts as they were coming from the factory.

After days of hand washing I called Ashley at corporation at 800- to ask that my dishwasher be fixed by Friday 6/26 or I would have to order a new dishwasher. Ashley was told the parts are on back order until mid July and it was impossible to fix. This was confirmed by her supervisor, Wendy. With that answer I ordered a new dishwasher that was delivered and installed in less than 24 hours.

I believe I should be compensated for having my dishwasher dismantled and left for an extended period not working. Why run a business this way? Why not be sure you have all the parts in the box before sending a person to fix something?

On July 1st Ava called me again at work because she heard I was dissatisfied. I told her the issue and she could not believe they handled things as they did. She said she would see if I could be compensated and spoke to her supervisor, M. Blalock. Ava came back on the phone and said there was nothing the company could do and reminded me this was a voluntary decision. I had to purchase a new dishwasher.

I called and complained to Maytag and the service co. They noted my complaint and said they would make sure I would have a working dishwasher when they were done. I told them I didn't want to wait any further, I want a new dishwasher now, since I didn't have any faith they would get my dishwasher fixed and if they did it would probably never work "right" again.

Anyway, I agreed to another visit to replace the control board again. Tech came out and repaced it and this time not only would the dishwasher not run, the door was so tight it takes 2 hands to slam it shut and 2 hands to release the tension to open it! I called Maytag again and complained and they said, "let's just wait and see if a 2nd control board fixes the problem before we do anything else." I told them I was REALLY unhappy with the way things were going and did not want to wait and longer, I wanted a replacement dishwasher now.

The person I was speaking wiht in the Safety and Recall department said since my dishwasher was almost 10 years old it was considered End Of Life and therefore the most Maytag would do for me was give me a $75 voucher towards a new dishwasher. I was incensed at this and told her my dishwasher was working fine before they started to "fix" it and her attempted resolution was uacceptable. She said again, let's see what happens when the tech comes out. I agreed to that.

The tech came out the following Monday and replaced the control board for a 2nd time. It did not solve the problem. He had no clue as to what to do about the door not being able to close, but that is irrelevant since the dishwasher doesn't work anyway.

So, I called Shirlene, the Maytag Recall and Safety program person, and she offered, right off, to give me a new mid-range dishwasher but that I would have to pay $125. I told her I didn't understand nor like the fact that they were asking me to pay $125 for a new dishwasher that I had no hand in damaging and Maytag did.

Additionally, my family had been without a dishwasher for over 6 weeks and it was a major inconvenience. She said, "You have to pay something." I told her I would think about it and call her back. She said I have a week.

All told, we have been without a dishwasher for 7 weeks!

I live in the middle of nowhere on a ranch. Water here is more prescious than gold. Our closest Sears is about 140 miles away. They will not deliver to me. They will not install what we buy. We drove the distance, there and back to get a new dishwasher. My husband installed it when he had time, with guidance of a licensed plumber, friend.

Here I am, stuck with a piece of _ _ _ _; a Maytag dishwasher ordered through Sears. It should be illegal to take peoples money this way.

This model was advertised to be quiet - yea, right. I keep thinking a train is about to come through the kitchen. When the detergent dispenser releases - it just sort of dribbles its contents. Dishes come out with coffee still in the cups, orange juice still in the glasses, grease still on the plates and flatware.

Our water temp is high; water pressure is good.

I really want to buy only, Made in America. But, how naive I must be.

Bought a brand new Maytag in 2007 . 05/10/09 stop working. Authorized repair man came from Active Appliances out of Van Nuys California and indicated that the circuit board was dead. Estimated cost of repair :$236.26. The unit is worth brand new $500. it is totally unacceptable as one would expect a quality dishwasher to kast in excess than 4 to 5 years being used routinely. a minimum economic damage in excess of $236.26 + $45.00 for the visit of the repair.

Maytag dishwasher, Model MDB7601AWW, puchased in July 2006. First of all, the thing was overpriced. Never did a very good job. Keypad worked for about as long as the 1 yr warranty. Then, for the next year, it would work about every full moon or so. So the unit never did see much action, really. Finally, it just quit. A little over 2 years old. DEAD. Take it to the Maytag place I bought it from. Takes them almost 2 months to "fix". Called Maytag and told them I wasn't too happy with their product and I would never buy another Maytag anything. They tell me they will give me 50% off parts, as a "goodwill gesture". Unit is ready for pickup, I call Maytag to get the authorization number to get my discount, and they tell me they won't do it! I said to her, but you are the one who e-mailed me the offer!!??

I purchased a Maytag dishwasher less than a month ago, model MDBH965AWS and it does not clean the dishes. I had "their" service repair man out who said dishes only come clean if you use "hot" water. Well I use hot water and it will not even remove spagetti sauce for last nights dinner. I gave them a quick rinse and the silverware does not come clean. It's like the water never even touches the dishes. I am going back to Home Depot and demand a refund on this usless product.

I purchased a Maytag dishwasher, model MDB6000 AWA which was recalled Dec.07-Jan. 08 for: "Liquid rinse-aid can leak from the dispenser of certain Maytag brand dishwashers and come into contact with the dishwasher's internal wiring which can short-circuit and ignite, posing a fire hazard." I had already seen and smelled smoke coming from my dishwasher in Dec. 1995, before the recall. I called a repairman, who said, "It sounds like it needs a new motor. He ordered one, installed it, turned the dishwasher on and there was still "smoke and the odor of smoke". He took the door off and said the wiring was all burned and "repaired it with new wiring." He said it did not need a new motor. After repairing the wiring, he said I would not be able to use the rinse-aid, it had caused the wiring burning, but the dishwasher should work properly. So, I did not have rinse-aid use for the next couple of years. I paid $127.62 for this "semi-repair" job.

When a Maytag recall was issued (printed in the newspaper), I contacted Maytag. They sent the "replacement part" by mail and several months later a repairman came and installed the new part. My instructions from the repairman were, "You may have to "bump" the door shut for a few weeks". Not only did I have to INDEFINITELY "bump" the door shut, I had to constantly replace the ring or cord every time I opened the dishwasher door, it didn't stay in place while in use. The water decided to not drain everytime I used the dishwasher, which is about twice a week (with only 2 people in the household). There is now discoloring and "swelling" in the door and around the control buttons in the control panel.

I called Maytag, (one of their many numbers) because I think they should be responsible to refund the original repair I paid for, since it was part of the recall issue. I do not think the dishwasher was properly repaired by the "recall repairman". I called Maytag because I did NOT have ANY receipt of the repair they authorized and asked them the name of the company that had replaced the door for them. When Maytag gave me the name of the repair company I called the repair company. They said, "Oh these are different issues that the recall issues; we'll be glad to come out, but it will be $85 for the service call".

I am very angry because I believe I have paid for an original repair that I shouldn't have had to cover and I don't believe the Maytag recall repair has been taken care of properly that Maytag supposedly has covered. A friend recently told me that when her dishwasher wouldn't drain, it was because the repairman had "kinked" the hose when putting the dishwasher back into place after her repair. Since there was still a "smoke smell" the last few times I used the dishwasher; and because of the door and control panel being "swollen" and "off color", I am wondering if I was still not supposed to use rinse-aid after Maytag supposedly repaired the door.

The repairman did NOT give any instructions as well as not leave me any kind of receipt. I can't bring myself to contact another repairman and have additional costs that all totaled may be more expensive that just going out and buying a new dishwasher (which, also, is not in my budget.) If I HAVE to do that, for sure, I will NOT consider a Maytag!

Maytag Issued a recall on their dishwashers because the rinse aid dispenser leaks onto the wiring harness, degrading the harness insulation. The leak comes in contact with the dishwasher's internal wiring which can short curcuit and ignite posing a fire hazard.

Water is leaking from my dishwasher rinse aid dispenser and has become a fire hazard. Maytag will not honor the recall for my machine because it was made the year before the recalled model #, yet I am experiencing the same problem. I have to pay a technician to fix my machine due to a manufacturers defect.

On March23, 2009 our Maytag dishwasher (Model # MDB4100AWB) caught fire due to a wire harness short. Our cabinets were charred and a piece of flooring was ripped up because part of the unit was melted to the floor. When the fire department came they cut the water line to remove the unit so I had $45 worth piping that I had to repair. I also have a $500 bill that I owe to the fire department. When I contacted Maytag (Whirlpool) they said the unit was under a recall, apololgized and then offered me $125. ARE YOU SERIOUS? We had a fire, we had damages, and all I asked was that the unit be replaced and the fire bill be covered. I was never notified of the recall and the unit was registered.

I feel like a helpless victim of TOTAL NEGLIGENCE on their part. If you go to one of Whirlpool's (the current owner of Maytag) websites at the top it lists some of their VALUES, responsibility is one of those VALUES. What a joke!!!! We are soon to be a family of five with one modest income living paycheck to paycheck (barely), and I am trying to be as reasonable as possible and BIG BUSINESS is screwing my family. If there are any actions I can take PLEASE let me know. I am sure that there is a little bit of money available from a company that pays it's Executives millions. All I want is reimbursed for the dishwasher and the $500 fire run bill. ANY help is greatly and sincerely appreciated. THANK YOU

LOSS OF DISHWASHER ($500 ORIG PRICE) $500 FIRE DEPT. BILL $45 PLUMBING REPAIR CHARRED CABINETS DAMAGED FLOORING

I purchase all new Maytag Appliances for my new home. Micowave,Stove,Referagor, and Dishwasher from Home Depot Dec 2008 and they were delivered a week later. Installed all and the dishwasher leak from day one! After calling Maytag they refered me to several repair Co. and I had one come to repair the dishwasher.

They said that the drum was leaking and the dishwasher had a Mfg. defect. Maytag said that they would have it repaired, however I wanted a new one that would work since this one was new and never worked, but the don't replace products that the warrenty was for repair only so I OK them to do the work . Well here it is 6 weeks later from the time the repair people came out and no dishwasher repair. The service from Maytag is very poor to say the lease. I thought since it was a Maytag I would not have any problem in the product as they advertise. The most dependble appliance on the market! Ha Ha! fool me! Beware they will fool you also!! After they get your money the buck stop there!! I will never by another Maytag again and if some one ask me for a referal, you bet Maytag won't be one.

My wife and I have in the past owned several Maytag clothes washers and dryers, as well as earlier Maytag dishwashers during our 44 years of marriage. We are more than unhappy with the dishwasher. The dishwasher will not even clean butter off dinner knives. All items going into the dishwasher have to be rinsed and scrubbed thoroughly before being placed in the dishwasher if there is to be any semblance of cleanliness after a wash cycle. Even with the rinsing and pre-scrubbing, the dishes and silverware are left with dishwasher streaks.

We are at a point of frustration where we are seriously considering replacing the dishwasher, though the machine should have a longer life than what we have experienced (and it has never cleaned properly). Certainly, with the degree of frustration we are experiencing, Maytag or Whirlpool products are not replacements to consider. It will be difficult to recommend [their] companies products to others, and it is easy to express our disappointment with people, fellow consumers.

This dishwasher was included in a safety recall. The problem was water dripping down upon electrical parts. The water destroyed the dishwasher's motor and pump. The Whirlpool/Maytag company refused to do anything about the appliance except put a piece of plastic on it to try to prevent further leaking.

The dishwasher destroyed itself. Luckily, my house was not one of the 35 that burned down because of the same problem. The water from the dishwasher also destroyed a major portion of my new kitchen floor.

Bought a Maytag dish washer. never actually cleaned dishes and 13 months after buying the control panel went out.It had just run out of warranty. To get to customer service took many attempts to get thru the voice mail barrier they erected. Couldn't give me a repair estimate or ant real help. I will never buy another Maytag any thing.

Now I have to either repair my self or buy a new dish washer.

Purchased Maytag Dishwasher. The economical version of the GE seemed to have a cheap soap dispenser and I figured it would break easily. The maytag was same price and I was happy with my washer and dryer so I bought it. First I didnt realize it was an inch smaller which is huge when you go the circumfrance of a dishwasher. 2nd its loud 3rd doesnt clean well. you have to almost wash by hand before you put in machine. 4th it isnt designed well to accomodate dishes well. Top rack has up and down levels. 5th stopped working about 2weeks after 1 year warranty ended.

called Maytag few weeks after purchase. they made no offers to exchange and refused to let me speak to management. I gave constructive feedback about its poor performance. they didnt care. When it stopped working, I called again. Only 2 weeks over 1 year. would not give me a break. Actually said I shouldnt have bought the cheapest model! Even cheapest model should work well....your just circulating water over dishes!

I bought a maytag dishwasher MDB8951BWS on 8/15/08 the control panel stopped working three months later. I called Maytag and they sent M&E service out after 10 days, they found a failed touch panel and said they will order the part and it would be in 7-10 days. After 30 days the part arrived. Another week to install. Are Maytag products especially dishwashersunreliabe? The previous dishwasher was also a Maytag and it also had a control panel/wiring harness problem/recall.

We purchased a maytag dishwasher about 4 years ago. We have had to replace the contraption that opens the dishwasher twice in 4 years. This is simply not acceptable! We are in the process of purchasing yet another dishwasher.I do know that it will not be a maytag brand. Our first dishwasher lasted 10 years before needing to be replaced not to mention that we never had to repair it, not once. We got the cost of $93.00 not including shipping and handling to get the dishwasher fixed again.

We purchased a Maytag dishwasher model number-MDB7100AWB SERIAL-25350421ZF THE MODEL MATCHES UP WITH THE RECALL NUMBERS BUT THE SERIAL DOESN'T .But the same thing has happened to ours ,water has gotten in the door and destroyed the computer it has ruined it .We payed almost 800 for this pc of crap, now I am faced with buying a new dishwasher.

I contacted Maytag and they sent out a repair man and he said it would take over 200 dollars to fix this . They never told me this is something that has been happening to 2 million other machines , and there was a recall in effect this is crap!! This was purchased at Galens in Ephrata in Pa.They have record of the purchase and also never informed me of any recall concerning this fire hazard.There should be a law against putting consumers in this type of possible jeopardy.

Purchased Maytag dishwasher 2007 June and the the dishwasher has a film; do not get dishes clean; has smoking smell when running. No one will talk to me regarding this problem.

maytag dishwasher (working perfectly)but on recall list. serviceman installed fix, burnt board up. sorry not fix. Maytag lets me have new dishwasher ($100 to upgrade to stainless)it does not dry. service company says working over and over again. water stays in bottom and stinks. service co. says it is working.we tell them it is having trouble with the cycling. They ignore us. AFTER warranty goes out they finally come after we tell them it quit altogether. they say warranty is out!! I say you should have came to check it when the warranty was good. They give in and say we will fix it for you and return it to you for free. Now, they want us to pay for parts. Help.

My Maytag Dishwaser's handle has broken three times . . . that handle operates the dishwaser. The prongs separating the dishes is rusting and broken even through the heavy plastic coating. I have a Maytag washer and dryer . . . these are my last Maytag products. What I have spent repairing my dishwasher I could have purchased a new one (not Maytag of course).

On 11/16/08, we telephoned for Maytag repair service through the number they provide in their documentation after discovering that the back of our 2 and a half year Maytag dishwasher was warped forcing the water tubes that connect the upper sprayers off their assemblies and causing the rotating sprayer to hit the interior of the washer and not properly function. When inspecting the problem, I discovered screws laying in bottom of the washer.

We were given an appointment window of 8PM to 5PM on 11/21/08 for a service. Both my wife and I took partial days off to wait for the tech. At approximately 4:30 the tech called and advised he would not be able to arrive until between 7:30 and 8:00PM. At 8:00PM he telephoned and advised he would be unable to come and would have to reschedule. The technician advised me that he had reported he would be unable to arrive until between 8:00PM and 8:30PM which was not accurate.

Both my wife and I took partial days from work in order to meet the technician. Maytag and A & E entered into an agreement with us between thw hours of 8 and 5 and that agreement was not fulfilled when the tech called to advise he was running late. Further, the company further defaulted by the technician not coming on the specified day at all. This is our second problem with our two year old Maytag appliances. The first resulted in several hundred dollars worth of food being destroyed because they were unable to schedule service. Maytag issued a check for that damage.

I have a dishwasher I purchase on 3/18/06 along with 2 other Maytag products. I have had nothing but problems with the dishwasher. On 2/15/07, my dishwasher started leaking. It wasn't part of the recall, but it was leaking buckets. Three service calls later, you finally agreed to replace the seal on the door and spray arm.

In July 08, my control panel stopped working. Maytag sent over A&E service factory. The technician advised that the part I wouldn't have to pay for, just the service call. I did. One month later, they finally came back with the part and installed it.

As of yesterday, 10/22, the control stopped working again. I called and spoke with Beverly at the customer service office at Maytag. She put me on hold and advised that I did not need to pay for the service call or the part. The service call was set up for today. The technician from A&E service factory came out. He said I would have to pay for a new part. I told him no. I asked if there was a warranty on parts. He said no. There is just the original warranty on the unit itself.

He told me to call Maytag while he was there. I did and the supervisor was useless. I called the parts department after I told the technician to leave and hung up with customer service. I spoke with Jaime and she was very helpful. She called A&E service factory for me and came back and said the technician was wrong and that they will come back, free of charge with a new part but I have to wait until his information is downloaded. If I do not hear back, I will be calling again tomorrow.

If this is not taken care of I am going to purchase another dishwasher but from a different company. I will never purchase another MAYTAG applianace again and I will never recommend to another to purchase Maytag.

Washing machine not spinning this is second service call in three years. Clothes do have mildew smell Machine cost to much money to be having problems. Maytag acts like there not aware of problems This is THE SECOND MAYTAG WASHER MACHINE I PURCHASED IN SIX YEARS THE FIRST TIME I THOUGHT I BOUGHT A LEMON TURNS OUT THAT ALL MAYTAGS ARE LEMONS.

We bought our diswasher (mdb9600aws) on 3/1/04. three years later, at the same time, the latch didn't work and the control board and control panel didn't work. Iwasn't able to choose the wash cycle I needed. The service company came out, replaced the parts that were under warranty. 6 mths later, the same problem (except for the latch). Maytag told me that we'd have to pay again for the service co. to determine the problem. I told them it was the same thing.

I called the corporate office. I spoke with a lady there who sent me the replacement parts. she also sent me a new rack when the wheel broke on ours. Maytag said unless the wheel rusted off, we'd have to spend $200 on a new rack but they'd give it to me for $100. We paid $600 for the dishwasher. always go above and beyond who you speak with. call the corporate office.

I need to have my dishwasher replaced since the door and tub is now warped as a result of a problem that has been serviced 6 times over the last two year. Maytag claims they won't replace the unit since it's now in Extended Warranty. Since the problem started before the Extended Warranty was effective (clicking door was original problem), then I want a new unit.

The new GE Extended Warranty Service Contract said they will replace the parts since it's the first incident under the extended warranty. The parts they want to replace is the ENTIRE TUB AND INSIDE DOOR. How ridiculous is this! Maytag should have replaced the unit before the Extended Warranty kicked in. IN FACT, they did a Policy Adjustment in June 2008 for this issue, but now they don't want to do the policy adjustment again and replace the unit.

We replaced our kitchen 2 1/2 years ago and spent over $5000.00 on maytag appliances. I just spent $300.00 for a new dishwasher motor that we spent $900.00 on. and on the same day, my range stopped heating up. That was another $1000.00 purchase. I will never purchase another maytag appliance and will complain to every website I can find about their poor quality.

We were innundated by Maytag's abusive and pressuring tactics to sign up for an extended warranty for a 'new' Maytag dishwasher and I inadvertently paid twice for it, 3 weeks apart. They never notified me, although they DID cash both checks promptly. In March, when I noticed the duplicate payment, I attempted to get one of the amounts back - I had no luck in getting them to admit to having a duplicate until I cancelled the extended warranty completely. THEN the 'fun' began.

I was told I'd get my money back in 8 to 10 weeks - but still, no one 'admitted' to my duplicate payment. I started calling & emailing to try to get my moneys back in March; I received the first refund check in the first week of August, the second one on Aug. 13th. They held my moneys all that time, making me badger them and spend my time and effort trying to get a legit answer as to when I could expect my refunds, for over FOUR MONTHS.

I'm convinced if I hadn't threatened to make a formal complaint to the State of Fla.'s Atty General about this 'theft', that I wouldn't have my moneys back now. I will NEVER buy another Maytag product, NEVER. I lost the use of my $215.00 from sometime in February until Aug. 13 of this year; the worst 'cost' was in time, effort, anger and frustration of dealing with a dishonourable company that promised, after much effort on my part, to refund my moneys in an exhorbitantly long time, yet still it was so very much longer.

We bought a new Maytag dishwasher and had it delivered on 8/8/08. When it was hooked up it leaked out the bottom. My husband checked and said it was coming from the middle of the tub underneath - not by any hose connections. We went back to Home Depot where we bought it and they called Maytag only to be told that Maytag would not take it back until they came and confirmed it was faulty. This was frustrating as now my husband had to take another vacation day to be home for the repairman to come, not to mention I was now in my second week without a dishwasher.

A Maytag repairman came yesterday and said it was indeed defective and unrepairable and needed to be replaced. I went back to Home Depot and they said they would order a new one and pick the old one up next week - which I agreed to.

This morning a woman called from the Maytag repair shop and said she had just spoken with Maytag and they would not replace the dishwasher but would order the part and have it repaired. I informed her I would not accept a repaired new dishwasher - I wanted a new one as I had not even used this one. She informed me that Whirlpool/Maytag's policy as of this Monday is not to take back defective appliances but to fix them. I called Home Depot and they are going to take back the defective appliance and supply us with a new one. Why they should have to take over for the poor craftsmanship of Maytag/Whirlpool is nice, but unacceptable to me as a consumer. If indeed this is Maytag's policy, which I was informed it is from a Maytag repairman's shop - they must have quite a few bad machines - so where is their quality control and accountability to the public.

My husband will have to now be off work for a third day so we can get the new dishwasher. Home Depot is the one who is out financially on the machine - Maytag will not stand by their own appliances. I will certainly NEVER buy another Maytag/Whirlpool appliance and will tell everyone I can find to listen and tell them about Maytag's policy before they buy one.

I been having problems my Neptune washer... The clothes stink after every wash and now it will not drain all the water out.. It keeps flashing nd...I have already had 1 repair person out to fix the lock on it that cost $280.00..

The floor has flooded and the washer smells like mold..

My Maytag dishwasher was part of a recall of Maytag machines that had gone on fire. There were more than 100 fires, some injuries and one fatality. Maytag sent a man here to replace the door and make the machine "SAFE". About a year later, in July 2008, the machine went on fire! Thankfully we were present and disconnected it.

I wrote to Maytag and explained that they cannot install a fire hazard in my house. I replaced the machine with a different brand and demanded financial compensation. In response Mr. S. (fascinating name under the circumstances!) wrote that "a man-made machine failing is not out of the realm of possibility". What I do not agree with is that "failing" should mean that the machine does not do the dishes, not that it starts a fire! This is NOT a typical appliance in a typical house. This was a machine that was known to have caused numerous fires and killed someone. Since the fire did not spread to the house and we were not seriously injurred, all I asked for was the cost of replacing the dishwasher ($800).

Bought a Maytag dishwasher 2 1/2 years ago. Have had 7 service calls all for the control panel. Looking at 3rd total replacement . Have had actual use of machine about 1/2 the time we've owned it. Repairs have cost almost as much as the original purchase price.Have contacted Maytag numerous times. We are sitting in the review board's inbox waiting for a decision about whether they wil replace the machine at this point. This machine is an obvious lemon and while we have spent the equivalence of 2 new machines we don't have one working machine. They have no customer service!

2 year old dishwasher model no. MDB6601Awb control panel short ciruits. Replaced once along with the latch on the door. It has short circuited again after only 2 months.

No physical damage just the loss of use of a product that is highly rated but appears to be a piece of junk. should be a recall it would seem that there are many out there with the same problem

I purchased a Model #MDB8551AWB Maytag dishwasher. I played a bloody fortune for it and it is not worth 2 cents. I have owed 3 dishwashers since 1950 and NEVER HAD SUCH A BAD ONE! I must wash the dishes before and after they have been in this thing for 2 hours! It is nasty down the sides of the container. What is my recorse? Personal frustration and excess work for me before and after I used this inferior product. I am 79 years old and figured that Maytag would be a reliable company. I have had this one only since 11/27/07

In 2005 we purchased a washing machine, dryer, dishwasher and a refrigerator from Lowe's in Sanford. These were all Maytag appliances and we have had problems with every one of them except the dryer.

We were sent a ground fault for the washing machine to plug into our outlet to prevent a fire. The dishwasher latch kept sticking and the light would not go off and the latch had to be replaced. Right now the dishwasher is making very loud noises while running and it sounds like the motor is straining or knocking. The ice maker in the refrigerator was not making ice and had to be replaced. Now the ice keeps making and overflowing into the freezer.

We are very disappointed in the Maytag products and have told everyone we can not to but any Maytag appliances. I always believed their ad that the Maytag repairman was the lonliest person in the world, silly me. I will continue to tell people not to buy Maytag.

The icemaker cost us over $300 to replace. The latch on the dishwasher was under warranty.

We purchased a stainless steel dishwasher from Maytag (now Whirlpool) 2 years ago. Model #MDB9750AWS. From the beginning it didn't work well and often left the dishes dirty and greasy. We also arrived home several times to a large amount of water all over our kitchen floor after running the machine. Twice we had the same technician in who claimed the issue was with the seal on the door and that our water wasn't hot enough (a cop out to say the least). And twice they replaced the seal. Now how many times have you heard of a brand new dishwasher needing its seal changed in the first 2 years? NEVER!

After another major flood in the kitchen Whirlpool sent a different technician to look at the machine. This time he realized that there had been a manufacturing defect in which a hole had been drilled through the actual tub of the dishwasher therefore leading to the water leakage. Needless to say our cabinets around the dishwasher have been extensively damaged and will need to be replaced. We've been attempting to get a new dishwasher from Whirlpool to replace this piece of garbage. All was fine and dandy when they delivered the new one - except it wasn't the correct model. This wasn't noted until the technician had arrived to do the install. Even he was frustrated and got right on the phone to Whirlpool and asked them to expedite the delivery of another model. Ya right!

It's been another 2 weeks and Whirlpool claims that the paperwork was never processed for this (yep, someone definitely dropped the ball) and we'll MAYBE get the right model in the next 10-15 days. I'm not holding my breath. My biggest issue is with their customer service department who don't care in the least about the situation. Nobody is held responsible for their wrongdoing - and of course we have yet to receive an apology. It seems that everyone in their customer service department just backs one and another up and refuses to pass you onto someone who oversees complaints ("No, they will not speak to you. You must deal with me, and only me".)

Gabriel is by far the worst. He likes to talk down to you and make you feel like you're incredibly stupid. I'll NEVER EVER buy another product from Maytag/Whirlpool. If something goes wrong with an item I can live with it and will understand, as long as I'm receiving appropriate customer service. This is obviously not the case with Whirlpool Canada.

My dishwasher worked just fine until the service company started working on it but now it doesn't work at all and hasn't for the past three months. Whenever I contact Maytag they simply refer me to another service company and say there is nothing more they can do. I have been patient and I have cooperated with Maytag in resolving this problem. I think that Maytag should take responsibility for putting my dishwasher out of service and replace it with a new one.

We've paid over $225.00 for repairs (plus one and a half days of vacation time) for a diswhasher less than three years old. MAytag agreed that we could fix it ourselves, then renigged when his foor was in the door and se=rice charges were already billed.

When we moved into our new home in 2002, I immediately replaced the builder's dishwasher with a Maytag. I had good luck with Maytag and Jenn Air in the past. The first problem was the front panel wouldn't work. The handle broke immediately. Since it was under warranty at that time, the front panel was replaced, approximately 5 times before we got one that worked. The handle was replaced twice. It has been broken for the past four years. I noticed over a year ago there were spotty problems when the dishes did not come out clean. Now the problem is constant. The dishes come out dirtier than when they went in. I'm so frustrated and can't afford to replace it.

I am now handwashing my dishes, taking up valuable work time and inconvenience. I do not want to risk missed dirt and causing health problems for my family.

June 30, 2006 I purchased top of the line Stainless Steel Maytag Dishwasher, Refridgerator, Microwave and Gas Range. In the first few days the Ice maker would not work on the fridge. I called the store, and they sent out a repairman. I was told that my water pressure from my RO was not enough to operate the Ice maker. Steaming mad at this point since I specifically asked this question to Kevin Haney prior to purchase, the store refused to take back the appliance. In the following thirty days I had 2 services out on the Ice maker which to date is still not resolved. It simply jams up, and according to two three different service technicians it is a design flaw. Sixty days after purchase the range oven would not heat properly; again a service technician came out and replaced a part.

Thirteen months later the dishwasher stopped working; the electronic display would not allow it to be turned on. Maytag granted an exception to the 12-month warranty, and a service technician came out and replaced the connections. Fifteen months later the dishwasher has the same problem, and the service tech is coming back out to fix it again. Along with the dishwasher, the Microwave digitial display is now partially working. Dec. 27 I called Maytag only to be told it is over 12 months, and there is nothing they can do about any of the applinces at this point.

Four calls on the fridge, I cannot use my RO, and the ice maker still jams up; two calls on the dishwasher currently not working; one call on the gas range; one call on the microwave. Paid $5500.00 dollars for the set with nothing but problems. I've purchased three homes and numerous appliances; this is absoulutey the worst I've ever seen from incompetence and deceit when purchased--to miserable service, to simply a sorry product. I can't warn people enough. I'm disgruntled but honest: do not purchase any Maytag (now Whirlpool) products.

In all I have not been able to use my dishwasher for over 30 to 40 days waiting for service between all 3 calls.Also I have missed days of work like I stated above.

For the recall of Maytag dishwashers, we cannot get Maytag to respond and repair our dishwasher. One department says the parts are on the way, and the complaints/escalation dept. says there is no order in place. Seems like Maytag is just lazy and cheap. That is why the repair men in their ads are never doing anything.

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My dishwasher caught on fire. It was extinguished quickly and the house sustained minimal damage.

Homeowners policy (minus $250. deductable) paid for the cleanup. Out of pocket expenses included a new dishwasher, the deductable listed above, and various miscellaneous expenses. MAYTAG has offered me a voucher for $75. I told them to keep it. I am looking to recover my out of pocket expenses.

I received a recall notice for my Maytag dishwasher because of a defect which presented a fire hazard. My Maytag dishwasher blew up approx. 2 yrs. ago. The company is insisting I provide the serial number of the appliance to them; I don't have it because the machine was hauled off after the fire.

Luckily I was home at the time of the incident and called 911. The fire in the dishwasher burned itself out, although there was a terrible electrical fire in the house for several hours after. I had to replace the appliance at he cost of approx. $900.00.

In May 2005, I purchased a Maytag Dish Washer. By September it had broken 3 or 4 times, and I was on the phone for over a month with customer service. I asked for another one, and was told they did not replace them, only fixed them. I finally got a manager, who agreed to replace it, which they did. By October 2006, it happened again - the same problem. They came over and looked at it, and again had to order the part, which is why they came more than 1 time. They fixed it and again in October of 2007 it happened again, and when the Tech came over, he said that if the touch pad gets wet it shorts out, which I found unbelievable, because it is a DishWasher, and it deals with water. They ordered the parts, and it took about 2 weeks to get them. They (different Tech came out) repaired it and I asked about the pad getting wet, and this Tech said the same thing. I don't know at this point what I can do. I do have a 3 year extended warranty on it, and am glad I did have that. I believe the washer cost me somewhere between $500 and $800 and I will never buy another Maytag product again. I also purchased a Jenn Aire from the same people, also owned by the people who make Maytag..and I am not happy with that either, but at least it cooks, even though the bottom panel is falling off, and my warranty does not cover that.

I received a Recall letter from Maytag stating. The US Consumer Product Safety Commission in cooperation with Maytag Corp. has voluntarily recalled 2.3 million Maytag and Jenn-Air brand dishwashers due to fire hazard. Liquid rinse-aid can leak from its dispenser and come into contact with the dishwasher's internal wiring, which can short-circuit and ignite, posing a fire hazard.

I called as instucted and received a box with replacement part within a week, and was instructed to call one of the local installers they referred. I called and scheduled an appointment. The tech arrived on 8/15/2007. Replaced the part and left. That evening, I noticed the dishwasher would not stay on. I called the installer again. Another tech came out and pointed out that the previous tech had broke some parts when installing replacement parts. He had to order new parts. Parts could take 7 to 10 days to arrive. Here it is 10/4/2007 (49 days) later and I still don't have a working dishwasher.

I've called the company that did the Installation, Speedy Appliance Repair (That's A Joke), muliple times and each time they either say, the parts should be here today or the part should be here tomorrow. I've called Maytag three times (including Today) and all they say is, we will look into this and someone will get back to you. This is worse than ridiculous.

Wanting to retire with good quality appliances in our new home we furnished it with MayTag washer, dryer, dishwasher, microwaave and refrigerator. We thought we would have years of carefree service without repair bills. What a joke. In less than three years we have had over $800.00 of repair bills and much more to come. The built-in mocrowave died after only 16 months, the dishwasher is broke, the washer is making strange noises and the refrigerator has been repaired recently only to last three weeks before the compressor went out. I have been without it for a week and can't get it fixed for another two. I would really like to throw something at the television when the MayTag lonely repairman comes on.

I purchased a new Maytag dishwasher in 2003. It never worked properly. There was always water left in the bottom of the pan and the top dishes never seemed to clean properly. Recently the unit completely stopped. I called maytag and they gave me the number of A&E Factory service. I set up an appointment for the next morning appointment. The night before I received a recorded message on my telephone repeating my time of appointment between 8:00 am and 12:00 pm.

By 12:15 pm I still had not seen or heard from the repairman. I called A&E and was told the computers were down and it was causing the repairmen to be delayed. I called two hours later and was told that there was two people before me. At 5:15, the repairman showed up.

When I asked why he was so late, he told me that he had me down from 1:00 - 5:00 pm. It took him 10 minutes to tell me that my motor was bad and that it would cost me over $300.00 to replace it. Then charged me $69. for the service call. I spent my whole day waiting - how much is my time worth? I called A&E and said I wanted to file a complaint. The person on the line said that someone will call me. that was 4 days ago. I will not purchase another Maytag.

I bought a Maytag JetClean series dishwasher in 2005 for about $600. Almost two years later, to the date, I am forced to pay $200 to replace the adjustable middle rack because the two small pieces on which the rack slides in and out along the rails have failed.

I am deeply disappointed at having two critical pieces of plastic fail within two years of normal use (family of 3). The paltry 1-year warranty should have been a clue!

I bought a Maytag dishwasher in 2004. Two years later the element in the door is leaking.

They came out in December and replaced the panel in the door. Then it began to leak again within one month. They came out again and replaced the panel. Now, five months later, it is leaking again. They told me I have to pay for the labor which will be between $50 to $100 for the same problem that obviously cannot be fixed properly because this is the third time the same problem is occuring again.

Our dishwasher's motor failed after approximately 3 1/2 years use. There are only two people in household. $290-$295 for new washer motor assembly and new door latch assembly, plus I rec'd $65 bill for labor to diagnose problem.

I am considering purchasing a new dishwasher - not a MAYTAG!

I spent around $210 in the past 8 months on trying to repair the dishwasher , and am finally giving up and buying a new one.

In June 2005 we purchased a Maytag dishwasher, model #MDBH965AWQ. Had approximately three visits the first year. The wheels that held the upper rack in place kept breaking. In June 2006 purchased extended warranty (Maytag Dependability Plus). Had more visits for the upper rack. Maytag finally re-designed the mechanism, originally it was plastic, and now is metal.

Due to the visits this past year under the extended warranty, for the upper rack, our extended warranty has maxed out, and they will no longer cover the dishwasher, even though the warranty was for three years. We now have a new problem of the dishwasher not filling with water.

I have talked to three different customer service reps from Maytag, and two from Maytag Dependability Plus. Maytag's stand they have done their job, the dishwasher was covered for the first year under the manufacturer warranty. The warranty company claims they have done their part as stated in the the warranty agreement.

I have a barely 2-year-old dishwasher, with multiple service calls, a maxed out extended warranty (which cost me 94.47), and a dishwasher that does not work. The original purchase price of the dishwasher was $450.00

My dishwasher was part of the Maytag recall. On March 5th I received a letter said that the part was sent. After numerous calls the part was actually sent and installed on May 5th. In the process the control panel was broken. That part has been ordered twice. Per discussion with Maytag employee in parts department on May 31, the control panels are on backorder and will not be available until mid July.

I bought 5 Maytag appliances in 2003 and the extended warranty on all the appliances. I am having problems with the fridge, dishwasher and washing machine; the dishwasher is the 3 rack one. I don't use the third rack as my dishes don't come clean. Have had it repaired 3 times. Water leaks from the freezer seal on my fridge. They say that is normal. I have the Neptune front loading machine and my towels stink really badly. They say to run bleach through, wash around the seal take the light out and leave the door open. Maytag appliances are not made like they used to and I will never buy these products again as I have not had any self satisfaction in receiving good working appliances that I paid for.

I bought a Maytag Dishwasher and Maytag Neptune Laundry Machine. My mom had Maytag machines for 20 plus years and I never knew of a problem. We moved to a new house and I bought some new appliances shortly there after. Maytag seemed like a good choice at the time. I wish I had done the research at that time. We bought the top of the line in both the Laundry and Dishwasher lines. I do not need to tell you about the Neptune nightmare.

The dishwasher was an even worse experience if you can believe it. In the first two years it was broken over 20 times. There is a constant sludge in the bottom of the machine. The dishes come out dirtier than when they went it. Sometimes the machine will not pump any water in before it runs so it just bakes the grime on the dishes. I called Maytag to discuss the problem. It is said that the downfall of a company is evident long before the fall in the response you see from the employees. If that is true Maytag's days are numbered. The people know the products are garbage and are tired of hearing it from other people. They are programmed to say, "I am sorry, there is nothing we can do." If you are looking for an appliance I would stear clear of anything Maytag, and now Whirlpool, since they are one and the same.

I purchased a Maytag Dishwasher on May 29, 2006. After using the dishwasher for awhile I noticed that there was food left in the bottom of the dishwasher.

One Lowe's serviceman said my water was not hot enough, the next one told me not to keep the dishwasher detergent under the sink. Next I called MAYTAG service. Their serviceman tested my water for hardness and leveled the dishwasher as he said that it was not properly installed by LOWE'S. I called MAYTAG service againand this man told me, "Nothing can be done about the food in the bottom and that I would have to wipe the bottom of the dishwasher with a paper towel each time"!

I replaced a 20-year old (w/no problems) KitchenAid dishwasher with a $500 Maytag series 100. No matter what detergent or rinse-aid I use (even though KitchenAid said I could use anything), dishes are spotty and not clean. I have used every cycle and still get bad results.

Complaining did no good. All Maytag said was they try to make a good appliances!

My Maytag dishwasher, purchased in Oct of 1999, burned. Luckly the circuit breaker tripped and the fire went out on its own. The dishwasher was destroyed and small damage was done to the counter top.

I contacted Maytag and was told they would not help me in any way.

I purchased a Maytag dishwasher model number MDB8600AWB just over a year ago. The dishwasher has never worked. The dishes are often dirtier when they come out then when they went in. I must wash the dishes before and after use of the dishwasher. With this same complaint, I have had four service calls with various items replaced, no change in the original problem.

When I called custoemr service to request escalation of this problem, the supervisor I spoke with told me nothing could be done unless the problem was determined to be unfixable. She then transferred me to non working number at Maytag and disconnected me. I have also filed a complaint through the Maytag website and the Better Business Bureau.

I spent $500 on a dishwasher that does not perform the basic cleaning of dishes.

I requested service on my 20-year-old Maytag dishwasher. Three days later the repairman came. He said two parts could be at fault but couldn't narrow it to one. We had to order both to be covered for the problem. When the parts arrived there was another three-day delay before he installed them. One of the new parts, the timer, was defective. He had to order another timer. When it came we were told the earliest appointment was six days in the future. Despite bringing a defective part previously and despite complaints to corporate consumer affairs at Maytag they would not set an earlier date. This is NOT an example of good service so I wish you would take this company off your list of responsive companies.

I purchased a Maytag dishwasher locally on January 25, 2001. On April 16, 2001 (2 1/2 months later), it died. Since it was under warranty, I called an appliance repair company. They came out, called Maytag and were told to order and replace the motor. A week later, they did that. It didn't work. They were told to order and replace the control panel. A week later, they did that. It still doesn't work.

Now they have to order a new gasket and latch - probably another week. I called the dealer that I talked to Maytag after the motor didn't work and said I want a new dishwasher. They said no - but would give me an extended warranty. After the control panel didn't work, I called Maytag again and asked for a new dishwasher. They said, let's go ahead and fix it again and after six months, if it breaks again, they will give me a new dishwasher. I said no - I want a new dishwasher now. She said the warranty didn't cover replacement - only repairs - although she had just told me they would replace it in another six months if it broke again. Disgusted, I hung up. I have had use of a three month old dishwasher for barely two months.