CONSUMER NEWS    RECALLS    COMPLAINT FORM    SCAM ALERTS  


Complain about a product or service

Small Claims Guide | Class Actions | Lemon Law | FAQ | Resources | Newsletters | Spanish
Automotive    Education    Electronics    Family    Finance    Health    Homeowners    Shopping    Travel   
HOMEOWNERS:   Appliances |  Cookware |  Furniture |  Home Improvements |  Lawn & Garden |  Moving |  Pools, Spas |  Utilities

Maytag Dishwashers

---


...

Maytag Appliances
Air conditioners
Dishwashers
Ranges
Refrigerators
Washers/dryers
---
News
Millions of Maytag, Jenn-Air Dishwashers Recalled
Whirlpool-Maytag Merger Gets Final OK
Maytag Shareholders Approve Merger With Whirlpool
Whirlpool Wins Maytag Bidding
Whirlpool Bids $1.3 Billion For Maytag
Maytag Sold to Investor Group
Maytag Settles Neptune Washer Lawsuit

Kami of Mission Viejo CA (7/8/04):
I purchased a Maytag dishwasher model number MDB8600AWB just over a year ago. The dishwasher has never worked. The dishes are often dirtier when they come out then when they went in. I must wash the dishes before and after use of the dishwasher. With this same complaint, I have had four service calls with various items replaced, no change in the original problem.

When I called custoemr service to request escalation of this problem, the supervisor I spoke with told me nothing could be done unless the problem was determined to be unfixable. She then transferred me to non working number at Maytag and disconnected me. I have also filed a complaint through the Maytag website and the Better Business Bureau.

I spent $500 on a dishwasher that does not perform the basic cleaning of dishes.

Sunny of Hollister, CA writes (5/20/01):
I purchased a Maytag dishwasher locally on January 25, 2001. On April 16, 2001 (2 1/2 months later), it died. Since it was under warranty, I called an appliance repair company. They came out, called Maytag and were told to order and replace the motor. A week later, they did that. It didn't work. They were told to order and replace the control panel. A week later, they did that. It still doesn't work.

Now they have to order a new gasket and latch - probably another week. I called the dealer that I talked to Maytag after the motor didn't work and said I want a new dishwasher. They said no - but would give me an extended warranty. After the control panel didn't work, I called Maytag again and asked for a new dishwasher. They said, let's go ahead and fix it again and after six months, if it breaks again, they will give me a new dishwasher. I said no - I want a new dishwasher now. She said the warranty didn't cover replacement - only repairs - although she had just told me they would replace it in another six months if it broke again. Disgusted, I hung up. I have had use of a three month old dishwasher for barely two months.

Eugene of Novato, CA, writes:
I requested service on my 20-year-old Maytag dishwasher. Three days later the repairman came. He said two parts could be at fault but couldn't narrow it to one. We had to order both to be covered for the problem. When the parts arrived there was another three-day delay before he installed them. One of the new parts, the timer, was defective. He had to order another timer. When it came we were told the earliest appointment was six days in the future. Despite bringing a defective part previously and despite complaints to corporate consumer affairs at Maytag they would not set an earlier date. This is NOT an example of good service so I wish you would take this company off your list of responsive companies.

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.


Consumer News

July 7 2008

Recent Recalls & Safety Alerts

Print, mail, etc.




FREE CONSUMER NEWSLETTERS

The Daily Consumer
Afternoons M-F

Sign up now!


Consumer News & Alerts
Every Sunday

Sign up now!


Knowledge is free.
Knowledge is power.



Back to the top |




Home | Rogues Gallery | Good Guys | Complaint Form | News | Recalls | Search | Site Map | FAQ |
Consumer Resources | Small Claims Guide | Lemon Law | Newsletter | Contact Us
Advertise With Us | Testimonials | Newsroom | RSS Feeds | Video | Job Postings


Terms of Use Your use of this site constitutes acceptance of the Terms of Use

Advertisements on this site are placed and controlled by outside advertising networks. ConsumerAffairs.com does not evaluate or endorse the products and services advertised. See the FAQ for more information.

Company Response Welcome If complaints about your company appear on our site, we welcome your response. Please see the Response Form for more information.

For more information, see the FAQ and privacy policy. The information on this Web site is general in nature and is not intended as a substitute for competent legal advice.  ConsumerAffairs.com Inc. makes no representation as to the accuracy of the information herein provided and assumes no liability for any damages or loss arising from the use thereof. 

Copyright © 2003-2008 ConsumerAffairs.com Inc.  All Rights Reserved.