1. Skip to navigation
  2. Skip to content
  3. Skip to sidebar

Consumer Affairs


Kubota


Consumer Complaints & Reviews

KCC 'lost' my 41st of 42 payments. I paid the final two loan payments in a single check and confirmed full loan satisfaction with KCC on December 2, 2011. As an afterthought, I placed a stop-payment on the 'lost' check. On December 11, 2011, I received a letter from KCC threatening prosecution and negative credit reports against me. The stated reason was that I had failed to honor a check. The check in question was the 'lost' check. On December 5, three days after KCC had confirmed that my loan was completely satisfied. KCC posted the 'lost' check, which my bank refused on December 6. In effect, KCC showed that it posts payments without regard to account balance. My insistence that KCC change the practice of blindly posting payments falls on deaf ears. Currently, KCC has offered to pay my $15.00 stop-payment charge plus $2,000.00 providing I release them from all liability and shut up.

It is clear to me that KCC intends to continue the practice of blind payment posting; it is clear to me that KCC has a vested interest in continuing to defraud consumers nationwide by collecting first without regard to account balance and placing the burden of correction on the shoulders of the consumer. As it stands, I will be refusing KCC's offer through the Arkansas Attorney General of $2,015.00. KCC will not acknowledge the illegal practice. KCC will not provide proof that they have discontinued the practice.

The fix is simple. Upon entry of a posted payment, the loan account number is used. With the loan account number, KCC is capable of doing a computerized check of account balance and rejecting any overpayment. Other than a vague reference to the Arkansas AG that KCC is 'taking measures' to assure that a case such as mine does not occur again, KCC has provided nothing substantial to indicate that they will discontinue the practice.

In any bank, a posted loan payment is checked against account balance and rejected if it overpays the balance. It seems KCC has chosen to ignore this simple accounting practice in an effort to collect more money, including money not owed against the loan it is processing. Although, KCC's 'loss' of the second-to-final payment may reasonably indicate the KCC is also in the habit of forcing consumers into default, I'm approaching this from the core issue. KCC collects money without regard to whether it is owed to them. For those without principle or honesty, we honest people create laws. Unfortunately for us, the bastards get lawyers.

Bought Kubota zg222 mower 11-8-08. Took back to dealer about 3-7-09 with 2.8hrs on it to have recall performed to prevent mower from catching fire (wish it had caught fire now). In June 2011 mower had 91 hrs on it and began to smoke and use oil. Took mower to Farmbelt Equipment, Kubota dealer where i live. They found the crank case breather hose had been left off when recall was done by Lemanns in 2009. Engine had been sucking dirt and dust into engine for two years. Mower was 7 months out of warranty. After waiting 3 weeks for Farmbelt to try and get help from Kubota, i picked mower up and took 145 miles to Lemanns Farm Supply where recall was performed.

Left mower and 3hrs later received call from Boudreaux the service mgr that they had put spark plugs in mower and it was fine. I told him there was no way the mower was ok and he offered to take it home and mow with it before i made the trip back to pick it up. He call 2 days later and said it had started smoking again and fouled another plug. He then told me he had replaced valve seals and the rings and i was to pay $384 of the bill. He said the hose being off did not cause the problem and he had seen other mowers this new (91 hrs) with the valve seals go bad. I ask him to have the Kubota rep call me and never heard from the rep.

I went on 7-16-11 and picked up the mower after paying the $384. Thats when i was told the Kubota would not call me. I have purchased two Kubota tractors, but this was the worst experience i have ever had with any purchase i have made. I was very dissatisfied with Lemanns Farm Supply in Donaldsonville. As you can imagine this will be my last Kubota purchase. I will say Farmbelt Equip where i did not purchase the mower from tried to help with the problem, but due to Lemanns leaving hose could not get help from Kubota. I aslo have pictures of the dirt and dust that entered the engine due to the hose being left off.

I bought a Kubota RTV1100CR-A serial #11106 and have had nothing but problems with the u-joints. I have spent approximately $2,000 out of my pocket on these. Kubota admits that they put the wrong type of u-joints in these RTV's while they just keep going out and people have to keep paying out of their pocket to get these fixed. I think that if Kubota admits to their wrong doings, they should foot the whole bill.

We are retired and live on a fixed income and we are still making payments on this Kubota. Our closet dealer was a three hour round trip, hauling it back and forth cost much ime and money until they opened a dealership in lufkin, Tx. at 146 Winston8 Ranch rd. phone #936.6347600. This complaint is not against this dealer. It is against the kubota corporation. Is there any on going suits against this business because of this?

I bought a Kubota RTV1100CR-A. I have had nothing but problems with the u-joints. I have spent approximately $2,000 out of my pocket on these. Kubota admits that they put the wrong type of u-joints in these RTVs, while they just keep going out and people have to keep paying out of their pocket to get these fixed. I think that if Kubota admits to their wrongdoings, they should foot the whole bill.

I was going to purchase a Kubota and lawn mower from this dealer. I gave them my credit card information. The day I was going to pick up the Kubota and lawn mower, I called to say that I was running a little late but was on my way. Debbie screamed at me, and this was the 4th time she had yelled during the process of my purchasing the Kubota & lawn mower. I never picked up the Kubota or lawn mower. I decided that I did not want to do business with Debbie. Debbie is refusing to credit my wife's credit card for the $7,484.00.

I've called numerous times and took the card to her on 7/15/10. She stated that she would not credit my wife's card until they receive funds back from Kubota once contract and all paperwork is reversed. I do not understand why the payment was processed before I picked up the Kubota or lawn mower and why I should have to wait for the credit when the merchandise never left their business. Thank you for your time and consideration in this matter. The time my wife and I have spent notifying her credit card company, time we have spent contacting you, and the time we spent with the dealer has caused me to loose time on my jobs, which is a financial loss. Also, I do not want to have to pay interest on $7,484.00 for items that we never received.

We have been paying on a Kubota Zero-Turn for 5 years and thought we had paid the tractor off. All of a sudden we got a knock at our door asking for the tractor as we had a balance owed. We declined to give them the tractor and contacted Kubota credit numerous times and they kept telling us it was out of their hands. The collection people have been calling our house ten to twelve times a day. They have contacted our neighbors and gotten them involved as well.

We finally got in touch with someone supposedly at Kubota approximately a month ago and they said they would send us a statement. Instead we got the collector again and no pay off. We received a letter months ago stating that the tractor had been paid off, but cannot find the letter. What do we do from here; no help or statement from Kubota? Why would someone pay on a tractor for 5 years and pay $10k and not pay the thing off?

Cannot obtain a balance from Kubota to pay it off. also: Kubota Super UDT which is a synthetic based hydraulic oil with a graphite base was recently touted and the best oil ever and used extensively in the states and also used in newly manufactured tractors built in the states. Not available in Canada is one of the dumbest thing I have ever heard and will be expressing my concerns on every blog including tractor.com.

Why should Canadian purchasers be force to replace the UDT with an inferior product. Kubota in their news release said that the new Super Synthetic oil was far superior and the manual clearly indicates that Super UDT is now used in the tractors, yet all that is available is the premium in Canada. How stupid is that? Forced to replace with an inferior oil. The problem is there is no way of reaching Kubota to express my displeasure with them. Putting inferior oil in place of a much superior oil. If they do not smarten up they may go the way of Toyota.

i purchesed a traktor last year. i have been making payments. i was checking my credit report. it stated that i ow $5000. that didint sound right so i asked for my payment history and my payoff amount but they wont give me that info. so i stopet paying fot two month.

with out sending me any paper work i get a call from a tow company teling me wher is the tractor. we want to pick it up. i think its almost paid for. they want to take it and resale it. thats why they they wont give me my payment history and pay off amount

I operate a cattle farm. I needed a mower capable of getting into fenced areas as well as open grasslands and quickly cutting. The F3680 I purchased is a 36 horsepower diesel, four wheel drive as needed. It is equipped with a 6-foot cutting deck. From my first use of the mower the clippings would come from under the front of the deck - more than out the side discharge. I would end up covered in clippings. Even with safety goggles, my eyes would be affected and I would end up with eye infections from the debris.

I contacted Lashley Tractor and they checked the mower for any visible problems. I believe they came twice. However, no problems could be found. Nothing was done to correct the problem. I am satisfied with the operation other than this problem. The week of August 3, 2009, I again called Lashley Tractor to speak with someone different who might have an interest or knowledge that could benefit me. I spoke with someone named "Tim". He was quite helpful and indicated he was unaware of any problems or complaints with this type mower. After listening to me, he indicated he would contact someone with Kubota and see what he could find out.

The next day he called me back and indicated he was ashamed to call me back. He was very disappointed with the news he had received. He discovered there were complaints like mine filed by several customers. Kubota's response to the problem, i.e., design flaw, was to tell the customers who had purchased the mowers to go back a piece of baling belting, cut it to the appropriate size, and bold it all around the bottom of the mowing deck. No offer of "recall" service. I am a 61 year old woman who cannot begin to do such work - I should not have to try. Also, if Kubota would think, by drilling all around the deck to use bolts will weaken the deck structure so that the bottom of the deck will prone to bending.

We purchased a Kubota RTV900 in June of 2006. I experienced some difficulty in shifting gears. The gear shift leaver would hang up. I could find nothing in the manual that would help solve the problem. I asked the dealer and they said that it was charactistic of that years model to work that way, however, later they had added a device to the newer models that solved the problem.

I asked if that could be added to my Kubota and they said no but, they could adjust it. When I got the Kubota back it wasn't any better and sometimes even worse. Sometimes I have to shut the engine off when on a hill so that I can release the gear shift. This is extremely dangerous. I feel that this is not a problem with the dealer but, a defect in the manufacture of this vehicle. Kubota Corp. should recall this particular vehicle and correct the problem before someone is killed.


Quantcast