Complain about a product or service

KitchenAid Mixers

Rebecca of Pinckney MI (02/18/09)
I have Kitchen Aid standup Mixer for about Five years now and it started to leak oil. I called the Kichen Aid company to see what they do for me. They told me it was because I wasn't using it enough. So I started using more and it started to leak more. I'm so disppointed that Kitchen Aid doesn't stand behind their product. It's a shame when you paid 300 for something and nobody care.

Rebecca of Pinckney, MI February 18, 2009

Rebecca of Pinckney MI (02/18/09)
I have Kitchen Aid standup Mixer for about Five years now and it started to leak oil. I called the Kichen Aid company to see what they do for me. They told me it was because I wasn't using it enough. So I started using more and it started to leak more. I'm so disppointed that Kitchen Aid doesn't stand behind their product. It's a shame when you paid 300 for something and nobody care.

Rebecca of Pinckney, MI February 18, 2009

Rebecca of Pinckney MI (02/18/09)
I have Kitchen Aid standup Mixer for about Five years now and it started to leak oil. I called the Kichen Aid company to see what they do for me. They told me it was because I wasn't using it enough. So I started using more and it started to leak more. I'm so disppointed that Kitchen Aid doesn't stand behind their product. It's a shame when you paid 300 for something and nobody care.

Bill of Ramona, CA February 14, 2009

Bill of Ramona CA (02/14/09)
I purchased a new Kitchen Mixer about five years ago to enhance our kitchen remodel. It sat unused for at least two years. My wife was making cookies when the mixer stopped. I removed the durable looking alloy cover and found the PLASTIC gear case split around the base. I believe Kitchen Aid Mixers are a top seller because of its durable appearance but under the cover is less than adequate operating assembly with not enough strength to mix a batch of cookies.

I would rather have a plastic cover and a metal gear box durable enough to perform at its expected level. It appears that Kitchen Aid sells less than quality mixers for around three hundred dollars and sell the same consumer part after part. I will be free to share my Kitchen Aid experience at all opportunity to do so. In the mean time I will be in the market for a quality mixer for my wife. As a lesson Kitchen Aid has taught me, I will research the durability of my next mixer and not trust a popular name brand again.

Tina of Palo Cedro, CA February 12, 2009

Tina of Palo Cedro CA (02/12/09)
I have had my Kitchen Aid mixer for a few years and keep it in my second home. It has worked whenever I used it, but recently started to leak oil. It's gross, and I'm concerned about the oil dripping into my food. The warranty is expired. I was considering buying a second one for my other home but after reading all the complaints, will stay away from Kitchen Aid and warn my friends and family about it. It's too bad that Kitchen Aid seems willing to lose good customers by not standing behind their product when there's an obvious health and safety issue.

Tosha of Lafayette, TN January 31, 2009

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