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KitchenAid Refrigerators

KitchenAid • Cooktops • Coffee Makers • Dishwashers • Hot Water Dispensers • Microwave & Range Hoods • Mixers • Range Hoods • Refrigerators • Stoves & Ovens • Wall Ovens • Washers & Dryers --- • Whirlpool

Les of Brampton, ON April 2, 2009

Les of Brampton ON (04/02/09)
Kitchen Aid Refridgerator Model: KBRA22KLBT00 22CUFT Bottom Freezer 2004 Fridge works fine and then without notice stops cooling. The timer has been replaced 2x. It's going to need replacing again ,or something else is wrong.

200 cost each time the 'timer' goes. I could be buy a new fridge if it keeps going. The fridge warms up and I loose the temperature sensitive items like milk, cheese, meat etc. I can't seem to trust the fridge.

Donna of Naperville, IL March 19, 2009

Donna of Naperville IL (03/19/09)
We purchased a KitchenAid built-in refrigerator model # KSSC42QTS00 the summer of 2007. We remodeled our kitchen and used all KitchenAid appliances and the most expensive appliance being this refrigerator. We have been very unsatisfied with this product. Even though the thermostat is set at the lowest setting it doesn't efficiently keep our food cold. We had the service techs out twice and with much demanding they changed the thermostat. Unfortunately it didn't help. IT doesn't keep the produce fresh for very long at all. We end up throwing out more produce and other food items then ever before. It is very frustrating. We would never have purchased this appliance knowing what we know now. And we will never recommend it!

James of Pitt Meadows, BC March 12, 2009

James of Pitt Meadows BC (03/12/09)
We purchased a KithchenAid side-by-side refigerator, ModelKSRA22ILSS02 from Seras in 2002. In that year it had to be serviced 8 times for freezer problems: ice maker failing, water lines freezing, condensation. A new door was put on and it was retrofitted iwith an electric heater unit to keep the water from freezing before reaching the icemaker and dispenser. It was a design flaw issue and the refrigerator was replaced in 2003.

 Since then Sears has been out over 10 times to repair the same problems and even replaced the freezer door agian. Additonally it freezes over in the bottom bin and frost forms on the walls. When I got back home from Afghanistan in Jan. 2009 I had Sears come out 4 times for repairs and finally finished my patience and got it approved for replacement. We only get 650.00 on the buyout of a defective unit that we thought Sears could fix.

We have paid out over 500.00 on the extended warranty for a defective product. We have lost approx 200.00 in spoiled food in the freezer and cleanup from the water damage when it sudeenly defrosts and leaks out onto the floor. Sears is probably out the cost of a new refrigerator X 2 from service calls and new doors that cost 1,000.00 each.

Cyndi of Oro Valley, AZ March 12, 2009

Cyndi of Oro Valley AZ (03/12/09)
We bought (model KSRX25FSWOO) a KitchenAid side by side refrigerator from Sears in 5-31-06. In 5-07 the inside of the refrigerator developed a crack on the RIGHT inside wall. The refrigerator was replaced--no problem. Ten months later a crack on the inside of the refigerator appeared on the back wall of the replaced unit. This time they wanted to 'replace' the inner wall. This involves removal of the food,repairing the wall, allowing it to set up, then to replace the food into the repaired unit. This takes about 3 days. There is no storage of the items inside the refrigerator to be safely kept during these 3 days.

M. of Arkansas City, KS March 6, 2009

M. of Arkansas City KS (03/06/09)
I bought the side by side stainless steel Kitchenaid refrigerator model KSRL25FRST04 in Jan. 07. It supprisingly looked just like the Kenmore model my daughter has, at a much lower price. In Feb 08 the ice dispenser door broke, a piece smaller than 1 inch on the inside which held the return spring which closed the dispenser door. After finding out it could not be replaced as it is designed to not be able to access to fix, I called Whirlpool.

After much discussion of Whirlpool putting Kitchenaid logo on their cheeper models, designing products to not be able to fix them, and placing parts that are too week to function in a refrigerator with a supposed quality label on it, they agreed to replace the door. It was a repair that was to cost nearly 1/2 the price of the new refrigerator. My daughter had the same problem and her repairman told her it is a common problem. Even though Whirlpool was good enough to replace the door 30 days after it was out of warrenty, I will certainly think twice before purchasing another product made by Whirlpool. In 41 years of purchasing Maytag and Kitchenaid, I'm disappointed I can't rely on a carefree product.

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