I have a Kitchen Aid (model KCM222) 14 cup model. Within a month of the 1 year warranty expiring, the program button became temperamental, and now won't work at all. This means I can't change any settings, or run the cleaning function. The settings are how I like them, so no problem there, for now. The cleaning cycle I can fake, using the regular brew cycle, so I can get by. I just find the quality level of this unit to be junk. What engineer in their right mind would put the electronic panel directly above the brew basket? So that the electronics get bathed in steam, every time you brew? I make coffee every morning, and postulate the constant steam, has probably cooked the board. Bad design, bad quality, oh wait, it is made in China! Say no more. Well, it's back to a simple Mr. Coffee when this dies, or I hit the local garage sales, when they start back up, and look for a USA vintage used model.
Consumer Complaints & Reviews


First of all, I loved this coffee maker. We've had it for less than 1 year, after bad experiences with high-end Mr. Coffee (we had our first Mr. Coffee for 20 years, and it still works). Every night, I set up my KitchenAid coffee maker to auto brew, so coffee is ready in the morning when we get up. But this morning, the coffee was not made, and the machine was not on. No lights at all on the display. The machine was plugged in. I checked the outlet, and other appliances worked just fine.
This machine is dead as a doornail! I am so disappointed. I bought the coffee maker at Target in Edina, MN for around $100. I chose one of their top-of-the line models, and the KithenAid name, because of it's reputation. Now what? I see Cuisinart had even worse problems, fires! We had no coffee this morning. We will go to Starbucks to get our morning caffeine. We are zombies until we get there.

I have had 4 KitchenAid coffee pots in about 2 1/2 yearrs. They quit perking quickly and yes, I use vinegar to clean it. But they leak all over the counter top, it' started leaking all over my counter top, underneath my toaster and other electrical appliances. There's stain on my counter top and drips onto floor. I'm glad were no small children in the house to get shocked. They gave me a replacement. Six to seven months ago, I bought a 2-year extended warranty replacement plan. The paperwork on the warranty says, "One quick call is all it takes." That's not true, it took 3 calls to connect. He said to wait for 3-5 business days. They have to review it. "Review what?", I asked. They must have a problem and won't admit it.

Got an error 2 code on Thanksgiving Day with a house full of people waiting for coffee. Paid way too much for this coffee pot for it to give out after such a short time. Very unhappy with Kitchenaid. I expected more from them. Not worth the money. Not the quality that I had expected from them.

I have two KitchenAid coffee makers that are worthless junk. The error lights come on both and neither works.

I purchased a KCM534ERO coffee maker from KitchenAid. I did so because I have had my stand up mixer for over ten years and use it constantly. It is an excellent product. I figured if they made an appliance that durable surely I would be making a smart decision to invest over $100 in a coffee maker. Not!! I was very disappointed and totally disillusioned. I expected so much more from this product. I had cheap $10 coffee pots last longer than this one did.

I have a KitchenAid Pro 10 coffeemaker. I need a water filter for the thing, but can't seem to find one. The corporate website is useless and KitchenAid does not seem to sell maintenance parts for their products. I contacted them a few weeks ago via their website, but there's been no response. Imagine if you could not buy an oil filter for your car. Would you buy another car of the same brand? KitchenAid sucks; I will never by another KitchenAid product. Who needs this ***?

I purchased KitchenAid coffee maker in 2006 for a lot of money. From the start, it began to fall apart. The exterior is allegedly stainless steel but it looks more like some cheap metal with silver paint. It became a wreck about a year after I purchased it. Right about the time all the horror stories were coming out of China about defective/dangerous products. This was made in China. What a waste of money and what a rip-off!

I have a Javastudio Collection Programmable Coffee Maker - Model 4KCM511. I've written the company twice with respect to an ERR1 message that happens on a regular basis. Of course, the first time was about 2 weeks after the warranty period. I'd trying phoning but was never able to get through.
I am so angry about the quality of the coffee pot which was a gift from my daughter and even worse, the terrible customer service from a well known company. It's been 9 months and there has been no reply and no resolution to the situation. I would never recommend anyone ever buy anything from Kitchenaid ever again. What a disappointment! The error can be corrected if you have enough patience, resetting the clocks and unplugging/replugging the pot several times. However, there will be no coffee that morning or maybe even the next. It is just sad that any company wouldn't take the time to deal with issues affecting their products.

We purchased a KitchenAid coffee maker costing over $100.00 because my wife liked the looks. Now two light flashes after only three months, and it does nothing but upset me. I have lost $100.00 and can no longer think straight.

The same thing happened to me as many other writers on the site. After maybe 3 years of light use, the coffee wasn't going into the pot. Then the error light came on and there's no way of fixing that. I'm discouraged after reading all the posts and am throwing in the towel.
I had a different $30 coffee maker at work for 2 1/2 years that was used constantly and it worked just great. I gave it to a friend when I bought this one that no longer works. My friend says the one I gave her is still working. I'll have to ask her what brand it was again.
I always thought KitchenAid was a good brand and I'm really glad this happened before I got the Stand Up Mixer. I just went through a lot of aggravation and have to get a new coffee maker. At least I won't be wasting any more dollars on this brand.

I bought a kitchen aid coffee maker about 2 years ago paying over $100.00 for it. Had it for 3 months and error light came on and would not make coffee. Sent it back and received another, same thing happened within a few months. Sent it back, got another, all free of charge but in a few months the exact same thing happened. I sent it back and now they wont replace but will give a $40.00 credit toward a reconditioned one, probably one of the ones I sent back.
Their was obviously a defect in the coffee maker that they did not address, there is no way that a $100.00 coffee maker should last a few months. My mother bought a $10.00 Pyrex coffee maker that has been working just fine for several years. Whatever happened to the adage that you get what you pay for, certainly didn't happen here. I did not get what i paid for and that's ** me off. Kitchen aide took my money, and then gave me a defective product not once but three times. I'll never buy another kitchen aid product again.

I have had this coffee maker for about 3 months, the coffee brewer bucket inside the maker has a lever that lets the coffee drip through to the carafe, when the carafe is put on the burner top in the maker it pushes in a lever that is supposed to let the coffee drip into the carafe! Well the lever doesn't push-back-in correctly and the coffee RUNS all over the hot plate below and starts bubbling all over the place! It's very poorly built, That shouldn't occure on ever pot of coffee I make! What can I do about this, return it for a refund, or just call Kitchen-Aid and complain of this problem, if it does this in other coffee makers you people should know about it! This sin't right at all, I'm very up-set and disappointed in this Maker thats for sure!!!!

I purchased a KitchenAid JAVASTUDIO COLLECTION COFFEE MAKER with Glass Carafe. (Model: KCM5340B0) Unit has two lids: one towards the front for the basket and one in the rear for water reservoir. When opening the rear lid to add water, condensation drips out the overflow hole which also houses the hinge for the lid and a lever. (This lever is attached to the front lid so when opening the front the rear opens also.) The condensation runs down the rear of the coffee maker to the wire directly below the opening.
In my case, I had the coffee maker near the end of the counter and plugged in down below the level of the counter. I found water had run down wire sufficiently to puddle on the floor and the plug was soaked. I turned off the circuit breaker to unplug. I moved unit to a higher plug. Also, the overflow hole is too low. Adding just an ounce or two too much or bumping the unit just a little causes water to go out the rear and onto the wire. Wire needs to be moved to side or hole needs to be raised and/or a foam padding added under the lid to hold the condensation.
The carafe is glass with a plastic top rim and handle. The plastic has sharp edges. This carafe does not clean completely in the dishwasher due to the design of the plastic top rim. It must be washed by hand to remove the coffee oils from the rim but the sharpness of the plastic can cut and it tears up the dobies and/or washcloths. Information should be provided to instruct cleaning (wiping with a paper towel sufficient) the inside of the front lid where the water comes out. Coffee oils splash onto the lid and the build up distorts the taste of the coffee. Needs wiped with each pot.
I sent an e-mail and the response was not satisfactory. I called the 800# and a young lady stated all coffee makers have condensation, but they would send another carafe. I do not understand passive attitude as to severity of water on wire. My wife cleaned up the puddle on the floor and was just about to pull out the plug, not realizing is was wet. Very Fortunately I stopped her and turned the breaker off first. NOTE: This unit was purchased at Best Buy whom I did not contact as past concerns were always passed on to the manufacturer.
Unit does not perform as expected. For $100.00, I should not have to wipe the condensation drips from the rear of the unit, the wire and the counter with each pot made. The closeness of my wife being shocked was remarkable. A less savvy person, possibly older, would not realize the seriousness of water on the wire. Living in Indiana, especially in the winter, is relatively dry. Coffee maker lids have severe condensation regardless of the humidity.

I paid over $80.00 for my Kitchen Aid coffee maker in April 2005. The automatic drip feature was defective and it kept running water and grounds out over the counter, so I contacted KA via email with digital photos. They told me I was using the wrong filters or something. I wasn't using anything but a paper store bought filter. After getting the run around from customer service (via email) I gave up in disgust.
Then the electronic portion started giving me error messages about temperature. On winter days I had to preheat the water just to get it to run. In August of 2006 the electronic portion just quit, so I couldn't get the machine to turn on, make coffee or do anything anymore. I threw the piece of junk away.

I rec'd a recall notice on my KitchenAid coffee maker on July 28th, 2005 asking me to let them know either via the internet or mail the model and serial # of the unit I had as well as to select from other coffee makers they offered for exchange. I registered my information through the internet on July 28. The recall letter asked that we not use the recalled coffee maker in the interim and that we could expect to receive a replacement within 7-10 business days after they received my registration. I have not received my replacement coffee maker and have called several times to inquire a status but have repeartedly been told that it's on backorder and may be another 4-6 weeks. IT'S BEEN ALMOST 5 MONTHS!!!!!!
Today I called to inquire about the status and was again told that it s/b to me in another 4-6 weeks. This is rediculous!!!! I will NEVER buy another Kitchenaid product and think that this was handled in a most unprofessional way!
Although not dire - I've either had to borrow friend's coffee makers or go without because KitchenAid explained that the reason for recall had to do with internal electrical components overheating and igniting - posing a fire hazard to consumers.

Household Coffee Grinder --
My previous coffee grinder worked tirelessly for ten years, this one seems to have a two-week planned-obsolescence.

KitchenAid has discontinued some very high end coffee makers. KMCF400. They also have no suppliers of the charcoal water filters which effectively makes the coffee inferior at this point. I believe that KitchenAId should either find another source for these replacement filters or provide replacement coffee makers with similar features.
This is a lousy method of planned obsolesence. Most companies would continue the manufacture of these parts.

We bought a KitchenAid Coffee Maker a few years ago, and it came with a water filter, and two replacements. These water filters were good for about two months. When we ran out of the, we were able to get replacements at Gottschalks Department Store. After using these, we have tried to obtain new filters, but cannot find them anywhere. I have gone to the web sight for KitchenAid, with no luck. Also, tried another web site, TotalVac. com. They told us they were not in stock anymore, and voided the order. I think KitchenAid should not be selling these coffee makers with a replaceable filter if it is impossible to obtain replacements. I will not buy another KitchenAid appliance because of this.
I feel that we are not getting the best coffee possible from this coffee maker because we cannot get the filters.

The carafe does not sit snugly onto the plate, thus when the coffee drips down, it often drips onto the carafe lid, onto the plate, and onto the counter. About half a cup. The spout is square. Impossible to pour from without spilling, unless you let it trickle. The cord is so heavy and stiff I cannot tuck it behind anything. The all over design is big and bulky.