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Kenmore Ovens

Kenmore • Coffee Makers • Gas Grills • Ovens • Refrigerators • Washers --- • Sears Appliances -- • Frigidaire, Kenmore Smooth-Top Ranges Recalled

Gurpreet of Cambridge, ON November 20, 2009

I purchase Kenmore stove in 2007 we had serveral problem with burners it was replaced 4 times this month the glass from front door fell on my feet and called sears they sent tech out he replaced with wrong glass it is tight on one side and open on other side loose kids in get their fingers in it's safety hazard and tech told me that the screwers were loose so called them agian told my issue they said we cannot replace but sending tech out. Again this is not safe at all.

Paula of Baltimore, MD November 19, 2009

On November 8 I have purchased Kenmore electric range with oven. I was told that the delivery and instalation are included in th price. On November 14 the tange was delivered but the delivery people did not install since they are not insured to andle electricity I have arranged therfore deliveri on November 14 and was told taht it would cosat additional 150.00 On November 17 when I called for the time of delivery I was told that the delivery is not sceduled and ai had to make another scedul for November 19.

The range is sitting in my kitchen since than the electrititians are not here in the time arranged. I have spent many hours on the elephone, I can not use the range I have missed two hald days of my work. This is service of third world country not USA. I want to returne the range and not deal with SEARS any more in the future.

Tracy of Dadeville, AL November 18, 2009

We purchased a Kenmore Smooth Top Stove (Model # 790.96112406) just under 3 years ago and have nothing but issues with this stove. First, you must have a screwdriver on hand with every use! The handle does not and has not ever stayed tight. Sometimes the whole handle will just fall off and the oven will not open! The warranty ran out after about a year and this stove has been a nightmare! Next, the smooth top looks terrible!! I clean it will the proper cleaner each use but after a short time the cooktop looks faded and old! It's getting hard to determine where the actual cook top is without the eye turned on. We have been soo disapointed with this product but unfortunately being disabled with small children I cannot afford to buy another stove! please help.

Iris of Memphis, TN October 13, 2009

I purchased a Kenmore oven for my mother model #79047789400. She was doing her routine cooking by placing bread in the oven. Five minutes later she decided to check on her bread and all of a sudden the glass shatterd and blew off the oven into her face. Glass blew in her eyes and after three weeks we are still cleaning up shattered glass. She is still shook up from ther incident.

They didn't want to replace the item because it was over a year. I explained that it had not reached two years. What a wasted 1,000 dollars!

Lon of Westfield, NY October 12, 2009

Kenmore Electric Range Model 790.92419 Broiler turned itself on high and would not turn off. We had to turn the breaker off. The oven is only 6 years old. I've noticed that there are plenty of complaints on the internet about similar events with Kenmore ovens. we were lucky in one way 30 people were coming over for a birthday party, so we were home. If we weren't home we probably wouldn't still have a home. We had no way to prepare dinner for this large group. except for crock pots.

Paul of Woodbury, MN September 30, 2009

I bought everything from sears-- expensive oven (about 1900 before discount, Kenmore, Sears's own brand), a refrigerator, dish washer, clothes washer, dryer, water softener, vacuum, even ping pong table, and more. Then nightmare began: The expensive oven broken down in July 2008, about 2 years after original purchase. The stupid computer board burned! It was repaired in Oct. 2008.

In July 2009 ( 3 years within the purchase) the refrigerator stopped working-- called Sears and they rudely declined the repair. I then spent about 150 to have it repaired; In July 2009 ( 3 years within the purchase) the clothes washer broke --called Sears and they told me I have to pay 129 + parts cost. I feel so hurt and paid a local repairman about 100 to have it repaired.

In August 2009, the expensive oven failed again-- the same issue--stupid computer board burned-- it's about 11 MONTH since Sears replaced it! Called Sears customer service and was transferred to different departments. Spent at least 2 hours with Sears and got nothing. I feel I deserved a free repair because it seems Sears repairman put a defective part 10 months ago, considering how expensive this oven is but how easy-to-malfunction it is, considering thousands of dollars I have spent Sears.

Look how I was treated like a monkey -- those trained Sears rep kept you waiting for hours and then read some phony instruction they were given so say No. looks at me and see how Sears treats its loyal customer!

Suzette of Las Cruces, NM September 15, 2009

Bought this range 10/05 for 1474. Model #7900.99122407/VF53844173. At 3 months a spill ran through the door vent between the glass windows, they said not covered under warranty.The glass top broke. Continue to get F5-01. Had the oven temp probe replaced then still problem, new elec. board 5/08. Burner failed to turn on 9/09, my tech said need to order new board! I must have paid more than 600 in service calls and repair for this stove. A new board will cost me anther 200, already paid the 65 service call!

Jeff of Portland, OR September 11, 2009

Today is 9/11/09. Yesterday, by luck, my son mentioned he smelled something burning when he opened our Kenmore Elite French Door fridge. We realized the internal lights were staying on and the housing had melted. I checked the door switches. Neither they, nor the auto light shutoffs were working. I have unscrewed the bulbs. Am I now safe? I found this website and surveyed all 17 pages of the complaints, and there are 34 separate complaints about this extremely dangerous issue. This is a fire danger! Firemen responding to customer calls of smoke and/or fire have confirmed it! I was horrified to see all the other problems customers are having with their Kenmore refrigerators; water leaks, exploding shelves, fridges breaking down, and I sympathize with their difficulties. This fire danger is a potentially life threatening situation. Sears/Kenmore/LG must be held responsible for fixing this problem and assuring their customers that having their products in our homes is safe! How can we hold these companies accountable?

Mary of miami, FL September 4, 2009

My Kenmore glasstop stove is almost 2 years old. This week I placed a pot roast into the oven at 350 degrees and took off to pick up someone at the airport. We were back in little more than an hour. Upon opening the door we found that the oven had the top element burning red hot, the top of the stove was extremely hot, and the air was filled with a burning smell of not food but something electrical or metal. The whole kitchen was hot and the top of the oven door, the part that is only visible if you open the door part way, has scorch marks on it.

We are thankful that we did not go out to eat for a couple of extra hours. How long could the oven contain that heat? After checking the next day to be sure that it wasn't a onetime fluke or that the Broil button had not been pushed accidentally, I made an appointment via computer for next week, but I am afraid of this stove. Reading the comments on this website do not aleve my mistrust either. It might force me to go out a buy another stove, but NOT a Kenmore.

Linda of Erie, PA September 2, 2009

Range model number 665-92024101 -- Serial #RL4610567, purchased: 5-1-03. I set my oven to 400 degrees and after 20 minutes I heard some kind of beeping noise comming from the oven. I went into the kitchen and on the display there was an F2 or F3 code. I opened the oven door and smoke came pouring out. When I attempted to shut off the oven nothing happened, I tried several different buttons, nothing would respond. I then unplugged the unit and eventually it cooled itself off. We have contacted both Sears and Kenmore with no result. They say they have no other reports of this incident on file.

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