Husqvarna

I purchased a new Husqvarna 2042LS riding mower. I did not receive an owner's manual. I found no satisfaction following several requests. The Husqvarna site wants $29 to tell me if manual will be provided. It should have been provided.

I bought a new 130BT backpack blower in June of 2011, used it across the summer and into the fall. In late fall, I noticed that it was not developing power as it should. I set it up for the winter and took it to Lowe's in the spring of this year to have it sent off and repaired. After about a month, I received a call from the authorized service center telling me that the repairs were not covered under warranty. Caller said that there was excessive moisture in gas, therefore, diluting the oil in the mixture, and scouring the cylinder walls and trashing the carb.

I used the Husky oil purchased at Lowe's and followed instructions on type of gas and mixing. I mean, seriously, I have only been mixing 2-cycle oil for 25 years, and have never had a problem in the past. I have been told that gasoline with ethanol will cause a problem such as this, as the ethanol will evaporate leaving excessive moisture in the gasoline. If this is the case, why does Husky not publish this in their 2-cycle manuals so consumers will buy ethanol free? I told the caller to take the blower out back and toss it as far as they could, and I would go buy an Echo blower to replace it. I went by Lowe's today to pick up the thing, as they would not even dispose of it as I asked.

Just an update to the post I made from April 29th after getting my mower back after four weeks of waiting for repair. I started mowing the yard for the 2nd time today and 1/3 done when cheap crap repair welds and deck broke again! These stamped decks are crap! Lowe's and their dreadfully slow warranty service are crap! I wasted an additional $20 by changing the oil in the thing again today so it can just sit some more now. Do yourself a favor and don't buy Husqvarna. If you feel you must, don't buy it from Lowe's. Disgusted...

I was mowing the lawn when suddenly between the engine and mower deck, fire broke out and the entire mower was engulfed in flames and burnt to a crisp. This was a Husqvarna model LGT 2554 riding lawn mower. I would discourage anyone to stay clear of them.

After reading the other reviews, I see, we are not the only ones with complaints. At $3.69 a gallon and at least an acre to cut, I have to go over the lawn at least 2 times to get it cut even, and even then, it looks bad. Our old Sears cuts better than our newer Husqvarna. We heard we were getting good quality, but apparently not. We, too, purchased new blades and had the machine adjusted, but plain and simple, it does not cut well. We are really disappointed.

When mowing, the Husqvarna 48" mower leaves stripes. Sears said I needed new blades. After buying $75 worth of blades, it still does it. I have adjusted it to specs and they can't seem to tell me what I should do. I don't recommend one of these unless you're just cutting a weed field. My 1970 Wards mower with broken deck wheels cuts without stripes.

The new yth20k46 lawn tractor was bought new with 60 hours on meter because the geniuses at Lowe's left the key on. The carriage bolt for shield under front of the deck fell off first time mowing. It swung back and hit the blade. The blade was bent. Also, the blade dug into the ground and snapped the mandrel, bringing mower to screeching halt and almost throwing me off.

4 weeks of trying to get it repaired resulted in a new yth21k46, after nearly going ballistic with their service rep on the phone. Fast forward to 84 hours on the new one and bang! I look down to see the deck being dragged sideways after left supporting bracket simply broke off the deck, defective welds. You can clearly see that one had been cracked/broken probably since new and the other just fatigued and finally snapped at a whopping 84 hours. In order to keep from voiding my warranty and repairing it myself (which would have taken 5 minutes), again I wasted another month trying to get it resolved. The welds the service center put on this thing look like my 11 year-old did them. I can hardly wait for them to break again as I'm sure the whole flimsy surrounding area is now brittle from too much heat.

I waited the last week for them to "finish up" and finally drove the 45 miles to the shop to find out they were just waiting for the claim to be approved. Seriously?! Hope it worked out for them, because I came home with my mower! Something about welding on the deck done by a "certified welder"! What like the factory? I'm sure anyone out there who knows a thing or two about welding would only shake their head and scowl at the photos of how they "fixed" this deck.

So, to sum things up, two spring growing seasons spent without a mower for a month each time. You can bet I'll never buy another one of these orange pieces of junk. Next year, I can only assume it'll be the same thing. Unless of course, we have a severe drought in which the grass doesn't grow. Another peeve, the discharge chute arrangement stinks, unless you like everything you mow to be left in clumpy and piled up streaks of cut grass all over the yard. It looks like, well, you get the idea.

I purchased 48" Husqvarna cut lawn tractor last fall. I owned it approximately for two hours. It lefts strips all over my lawn. I called the dealer and they sent a mechanic out that same day. Three times they sent the mechanics out. I told him I wanted a refund. I was told, "Too bad. We aren't giving you your money back," just have to cut my grass every day. They even picked it up and brought it back. Not fixed. I was told I just couldn't use the mulcher. That could be why it isn't cutting right. I bought it because of the mulcher. So that tells me they admit there is something wrong with the mower. My broken Craftsman lawn tractor cuts better than this piece of junk.

This is in reference with my Husqvarna rotary lawn mower (Model Number: 917.376822 21). My mower wouldn't start this spring. As it was still in warranty, I took it to an authorized repair center, Maximum Outdoor Equipment Service. Although I had prepared the mower for storage last fall by putting a fuel stabilizer in the gas tank, as described in the owners manual, I was told that the mower wasn't covered by warranty because the carburetor had gummed up. Apparently, the information in the manual was inaccurate and that a fuel stabilizer should never be used in a mower gas tank.

I pointed out that the owner's manual said to use stabilizer but I was told that it was erroneous information and that they were compelled to honor the warranty because Sears had their logo on the back of the book. I then went to Sears and was told that since Husqvarna had published the book, Sears could not be held responsible for the information in the manual.

Additionally, I understand there's a bulletin from the factory regarding a fault in the carburetor on this model. So far, this farce has cost me $105 for something I feel should be covered by warranty. Your timely response with any help or guidance you can provide would be very much appreciated. After this experience, I will not ever purchase another Husqvarna product or anything powered by Kohler.

I purchased a Husqvarna (46-in, 21-hp, YTH21K46) a year ago from Lowe's. After using the mower twice, the transmission brackets broke. I had to take it and have it repaired. I used it one more time and the deck brackets broke and the deck was dragging on the ground, had that welded, used it one more time and the transmission brackets broke again. This mower is a complete waste of money. I will buy anything else except Husqvarna.

Husqvarna (46-in, 21-hp, YTH21K46): It's the same as the other complaints. The engine floods, and tons of gas come out of the engine, even after the motor dies. We have 1.5 hour on the first one. We also took it back. And now, we have only 1 hour on the second one, and it is doing the same thing. We have to borrow a trailer each time we take it back. I am very angry. I will probably just take the second back, get my money, and buy a different product. I will also make sure no one else I know buys one of these.

I purchased a Husqvarna 46" cut Lawnmower model #YTH21K46 on 3-12-12. Used it once and the second time I started it, gas was gushing out of the muffler. I took it back on 3-16-12 and got the same model. I used it once. The second time I used it, cut for 25 minutes and it shut off. It had the same problem, gas coming out muffler and filter compartment. The first mower failed with 1.5 hours on the engine. The second mower failed with 1.7 hours on the engine. My yard size is 1.5 acres.

On 6/06/2011, I purchased a Husqvarna LGT2554. I used it once, and then it would not start. No fuel at carburetor. Lowe's replaced it on 7/25/2011. I used this one 3 times. I went to start to move and have the same problem as the first one. I called Lowe's for the repair center; I was given a wrong number. I called Lowe's again and was told if I wanted it picked up for repair.

I should have bought a John Deer. I still have not gotten a number for a warranty repair. Next time, I will buy a John Deer. I do not have any way to get this thing to a repair shop. No name and number for a repair shop. I don't know of any place to purchase parts to repair for myself. I just wanted you to know that your high-priced piece of junk is just that. I am a businessman in Tulsa, OK and I assure you, everybody I come in contact with will be made aware of my problem and the quality of your product.

I bought a leftover 2346XLS from Northern Equipment in NH with 10 hours on it. Now less than 2 years and 300 hours later, the front tires are worn out. The left one really looks out of whack. Do I have any recourse? This is my second Husky and I own two chainsaws as well. What is up?

I am amazed at the amount of people complaining about Husqvarna products on this site. I have always owned Husky products and never had problems. They made killer motorcycles when I was a teenager and now I use their home and garden machines constantly. I bought a 350 chainsaw when I lived in the Colorado mountains, burning seven cords of wood a season and it has never failed to start on the second or third pull.

Now, I live in N.C. where everything grows like crazy, using a YTH 2348 lawn tractor mowing a two-acre yard. Other than replacing a drive belt and a front wheel bearing the keeper ring, it has never given me any problems. I wonder if some of these people just don't have a good working knowledge of power equipment maintenance.

I have always heard how "great" these saws were and went to Rural King and paid a big chunk of cash for a Rancher. I took it home and immediately put it to work cutting. That affair lasted almost 30 minutes. At that point a plastic piece attached to the chain brake snapped, just snapped without being dropped, etc. So I re-packed it in its fresh box and returned it to the store that same day. They tried to talk me into keeping it but I argued that at this rate it will have broken dozens of times before it even gets to the warranty expiration date. I was done with Husky--or so I thought.

Last year (5 years later) I needed an affordable simple push mower for rough cutting of rough areas around my yard area. I bought a Poulan Pro and used it for almost exactly a season. At that point it was smoking to the point I had watering eyes and actually made loud rattling noises when running. My last mower was an MTD and I used that for ten seasons doing the rough mowing. 10 to 1, are you kidding? Then on this website just today, I see Poulan Pro is made by Husky. No surprises there! Finally, I tried contacting Poulan Pro and it was exasperating to the point I gave up (which is probably their intention).

Ever since purchase, this has been the most difficult piece of machinery to start bar none. I have had it serviced and they even said they got it running a bit better, but still a bit hard to start. But should improve as it "breaks in". Upon seeing reviews and so many saying how great this product is, I kept it with the belief that it would improve. It never did, 15-30 pulls to start on the average and then once started, you could set it aside and it would puke, and stall out. Then the same procedure would have to be followed even though it was "warmed up".

My mistake was that I should've have taken it back to Lowe's where I purchased it while still under some warranty, but I wanted my money back and did not like the saw at all. I am experienced in their operations. I should've paid more for the Stihl product. I never pursued any action, my fault. Now it is too late. I will never purchase a Husqvarna product again, period! After this saw injured my back the 3rd time, in anger I destroyed the **. Yes, anger got to me, but never satisfied at all with product. Husqvarna and dealers have nothing but voicemails and just repeat service that produces nothing to improve product reliability. I'm very dissatisfied!

My chainsaw has a design flaw. I've had to replace the gas line 5 times. As the chainsaw is running, it vibrates the gas line back and forth and the edge of the gas tank severs the line, causing gas to leak every where and then not run at all until line is replaced again. Very upset. Would like line replaced.

I bought a Husqvarna motor bike that was sold with an RWC but it has leaked oil 4 times. I paid $10600 for this motor bike and I am far from happy. I spoke to dealers and a rep about it and the problem is still there after 4 times at a shop. It is a hazard to ride. I want my money back.

I, too, bought a Husqvarna 2654 three years ago, and my story is just like Forrest of Festus, MO, reported on 12/12/11. The difference was that I was not as smart as Forrest. I believed the Husqvarna Service Center. The transaxle failed one month, after the 1 year warranty was over. The machine was not even paid for yet. I replaced the trans-axle, as suggested by the service center for about $1,100. I wish I was as fastidious as Forrest.

I am sorry for all the troubles folks have had with Husqvarna power equipment that have expressed their disappointment here. However, I feel that I must tell all of you that I own several units of Husqvarna power equipment (chainsaws and mowers) that have operated flawlessly for many years. I am not the only one who is happy with their Husky either. My equipment has been properly maintained by authorized service centers and myself as per the maintenance schedule in the owner's manual. I use the recommended additives, fuels, oils, grease and filters for maintenance. They were bought from authorized dealer/repair centers that properly assembled the equipment from the beginning, not Lowe's employees that I doubt have any training or very little at best on proper assembly (not the employees' fault).

A cheaper price is not always a better buy my friends! As for the axle and engine troubles with riders, everyone who makes anything makes a mistake now and then. It's not a personal attack against you, Husqvarna relies on others to build quality components to mate to their equipment. As a result, Husqvarna suffers from disappointment also. I know your problems are your main concern and they do matter, but read the reviews from the Husqvarna website for the product you are wanting to buy or already own. You will see a pattern of where things were purchased, how they were maintained and operated and the problems that soon followed. There are instances where the product just failed to meet standard, Husqvarna is not perfect. I have just never encountered one of those instances where they failed me.

I love Husqvarna. I work at a dealership. Half the complaints on here are motors or trannies that husky doesn't build or have parts for. You should be yelling at the tranny company or motor company about the faults. The 235-240 chainsaws are poulan built. Don't buy them. Get a 435. Way better! I have a 15 year old husky chainsaw and a 15 year old husky tractor, as well as a 20 year old trimmer.

I bought a Husqvarna 2654, three years ago. While cutting the grass, the tractor stopped moving. I discovered a broken rear axle. I contacted Lowe's, only to be told that the axle could not be replaced. I would need to replace the whole transaxle. I made several calls to Husqvarna asking questions. They also told me, that these axles could not be replaced. They told me that I needed a $1,200.00 transaxle. After three days of phone calls, I discovered that the axle, as well as transaxles, were made by a company called Tuff Torque. When I called them, (a number which Husqvarna refused to give me), they explained to me that each and every transaxle they sell can be worked on, and the axle I needed could be replaced.

The cost of the axle, seal needed, and shipping was only $45.00, and the female I spoke with on the phone, had the knowledge to explain everything I needed to know to fix the problem. She explained that if it has bolts, it is not a sealed unit, as reported by Husqvarna, and could be taken apart. The part arrived in two days, and it took about two hours to fix. When I called the Husqvarna's home office, and spoke to a person identified as a vice president, I explained what I had been told by the company, and he agreed. Then, I explained what I had been told by Tuff Torque. He seemed surprised. I then told him that I had made the repairs myself, (I am no mechanic, but this was a simple job). He started stammering and stuttering.

A couple of weeks later, I received a gift certificate in the mail from Husqvarna, which I promptly threw away. I will never buy another thing from Husqvarna, nor Lowe's. In my opinion, they are both nothing but con artists, ripping the Americans off. If you, or anyone you know has a problem with these mowers, don't believe Husqvarna, nor Lowe's, and don't believe the "authorized dealers" and "service centers" either, as they are trained by Husqvarna, and the mechanics are told and trained that these axles con not be fixed, so they are not allowed to even attempt it. After logging in more that 50 more run hours this past summer, I am pleased to report that the axle that could not be replaced, according to Husqvarna, is still working just fine. My hat is off to a company called Tuff Torque, for good old honesty, and for the help.

I purchased a new Husqvarna saw from Lowe's and use it twice. On second, the use of the engine seized mechanically. I contacted Lowe's for repair. The service advisor tried to say I used too much oil in the gas mix and caused the failure.

As a mechanic for over 30 years, I informed him that a rich seize was not possible. Foul the plug, maybe, excess smoke, probably, seizing; no way! Authorized to take to local service center. I was informed that the saw was three years old and out of warranty. Produced my (6-month-old) receipt as proof of date.

After several weeks of wrangling on the part of the service center, I was authorized to do repair. I found that the wrist pin clip had fallen out and allowed the wrist pin to become lodged under the cylinder. Okay, problem identified and repaired. I was informed by repair center that the carburetor should be replaced for $175, thanks. I got the saw back and sold it on e-bay for 50 cents on the dollar. I went to real chain saw dealer, bought it and it works awesome; 30 cords in and no problems. Never again for Lowe's or Husky!

I lost $200 and got way too much aggravation.

My husband also had problems with a Husqvarna LGT2554 purchased from Lowe's. The rear axle broke. Seems like many others have had the same problem. Husqvarna or Lowe's should do a recall and replace these at no charge. Otherwise, they will lose business because we had thought we were buying a good product but now we will not buy Husqvarna products.

I purchased a LGT2654 in 2007 for about $3300, after the second cut tractor would not pull. I called Lowe's and was told to take it in for repair. They found bad transaxle and it was replaced. It now has the same problem. Again, I was told I need a new transaxle and it will cost $1125 to repair. I would not buy any lawn equipment from Lowe's or Husqvarna.

I purchased a T435 Chainsaw in February of 2011. It has never run correctly and I have brought it to 2 different dealers for repair. I have spent time and additional money on repairs and still have a saw that runs poorly. I have spoken with 3 levels of Husqvarna support and they refuse to do anything about this issue. They also refuse to warranty the expenses I paid to get my saw back from the second dealer.

I am considering small claims action for this problem. I would like everyone to know that Husqvarna will not stand behind there products.

We bought a new Husqvarna mower at the end of last summer. We have had problems with getting it in gear and with breaking. The local dealer informs us that there is a recall for this problem. Husqvarna has no fix and advises not to use it. So, we have a new mower and can't use it for safety reasons. I am not happy at all.

An update on my mower: Since I am retired from the Military, I have the time to make sure I spend some days next spring, at the Lowe's in Lima, Ohio where I purchased my Husqvarna, to inform potential customers to not buy a Husqvarna, to let them know Lowe's orders Husqvarna products and has inferior parts installed so Lowe's can sell them at a lower cost. The customers don't know this, they think they are getting the genuine Husqvarna product with parts that are to specifications not true. I am very confident I will be able to steer away at least 10 customers easily. I have done this type of tactic before, and it worked great. If I can steer 10 potential customers away that is an estimated 30K in lost revenue. ** Lowe's and ** Husqvarna.

I have a 455 Rancher, and on 9-21-11, I was trimming some trees and had a serious accident. I cut a limb that fell and swept the ladder out from under me. I fell about 12 feet and was seriously injured. I sustained cuts which require stitches, contusions, and a broken arm. As I fell, my hand came into contact with the running chainsaw. The chain had come to a complete stop, because the emergency brake had been activated, and so the damage to my hand was minimal.

I am writing you to thank you for making the finest chainsaw I've ever used and for making it safe. That particular safety feature absolutely saved my hand. Thank you so much.