Husqvarna

My chainsaw has a design flaw. I've had to replace the gas line 5 times. As the chainsaw is running, it vibrates the gas line back and forth and the edge of the gas tank severs the line, causing gas to leak every where and then not run at all until line is replaced again. Very upset. Would like line replaced.

I bought a Husqvarna motor bike that was sold with an RWC but it has leaked oil 4 times. I paid $10600 for this motor bike and I am far from happy. I spoke to dealers and a rep about it and the problem is still there after 4 times at a shop. It is a hazard to ride. I want my money back.

I, too, bought a Husqvarna 2654 three years ago, and my story is just like Forrest of Festus, MO, reported on 12/12/11. The difference was that I was not as smart as Forrest. I believed the Husqvarna Service Center. The transaxle failed one month, after the 1 year warranty was over. The machine was not even paid for yet. I replaced the trans-axle, as suggested by the service center for about $1,100. I wish I was as fastidious as Forrest.

I am sorry for all the troubles folks have had with Husqvarna power equipment that have expressed their disappointment here. However, I feel that I must tell all of you that I own several units of Husqvarna power equipment (chainsaws and mowers) that have operated flawlessly for many years. I am not the only one who is happy with their Husky either. My equipment has been properly maintained by authorized service centers and myself as per the maintenance schedule in the owner's manual. I use the recommended additives, fuels, oils, grease and filters for maintenance. They were bought from authorized dealer/repair centers that properly assembled the equipment from the beginning, not Lowe's employees that I doubt have any training or very little at best on proper assembly (not the employees' fault).

A cheaper price is not always a better buy my friends! As for the axle and engine troubles with riders, everyone who makes anything makes a mistake now and then. It's not a personal attack against you, Husqvarna relies on others to build quality components to mate to their equipment. As a result, Husqvarna suffers from disappointment also. I know your problems are your main concern and they do matter, but read the reviews from the Husqvarna website for the product you are wanting to buy or already own. You will see a pattern of where things were purchased, how they were maintained and operated and the problems that soon followed. There are instances where the product just failed to meet standard, Husqvarna is not perfect. I have just never encountered one of those instances where they failed me.

I love Husqvarna. I work at a dealership. Half the complaints on here are motors or trannies that husky doesn't build or have parts for. You should be yelling at the tranny company or motor company about the faults. The 235-240 chainsaws are poulan built. Don't buy them. Get a 435. Way better! I have a 15 year old husky chainsaw and a 15 year old husky tractor, as well as a 20 year old trimmer.

I bought a Husqvarna 2654, three years ago. While cutting the grass, the tractor stopped moving. I discovered a broken rear axle. I contacted Lowe's, only to be told that the axle could not be replaced. I would need to replace the whole transaxle. I made several calls to Husqvarna asking questions. They also told me, that these axles could not be replaced. They told me that I needed a $1,200.00 transaxle. After three days of phone calls, I discovered that the axle, as well as transaxles, were made by a company called Tuff Torque. When I called them, (a number which Husqvarna refused to give me), they explained to me that each and every transaxle they sell can be worked on, and the axle I needed could be replaced.

The cost of the axle, seal needed, and shipping was only $45.00, and the female I spoke with on the phone, had the knowledge to explain everything I needed to know to fix the problem. She explained that if it has bolts, it is not a sealed unit, as reported by Husqvarna, and could be taken apart. The part arrived in two days, and it took about two hours to fix. When I called the Husqvarna's home office, and spoke to a person identified as a vice president, I explained what I had been told by the company, and he agreed. Then, I explained what I had been told by Tuff Torque. He seemed surprised. I then told him that I had made the repairs myself, (I am no mechanic, but this was a simple job). He started stammering and stuttering.

A couple of weeks later, I received a gift certificate in the mail from Husqvarna, which I promptly threw away. I will never buy another thing from Husqvarna, nor Lowe's. In my opinion, they are both nothing but con artists, ripping the Americans off. If you, or anyone you know has a problem with these mowers, don't believe Husqvarna, nor Lowe's, and don't believe the "authorized dealers" and "service centers" either, as they are trained by Husqvarna, and the mechanics are told and trained that these axles con not be fixed, so they are not allowed to even attempt it. After logging in more that 50 more run hours this past summer, I am pleased to report that the axle that could not be replaced, according to Husqvarna, is still working just fine. My hat is off to a company called Tuff Torque, for good old honesty, and for the help.

I purchased a new Husqvarna saw from Lowe's and use it twice. On second, the use of the engine seized mechanically. I contacted Lowe's for repair. The service advisor tried to say I used too much oil in the gas mix and caused the failure.

As a mechanic for over 30 years, I informed him that a rich seize was not possible. Foul the plug, maybe, excess smoke, probably, seizing; no way! Authorized to take to local service center. I was informed that the saw was three years old and out of warranty. Produced my (6-month-old) receipt as proof of date.

After several weeks of wrangling on the part of the service center, I was authorized to do repair. I found that the wrist pin clip had fallen out and allowed the wrist pin to become lodged under the cylinder. Okay, problem identified and repaired. I was informed by repair center that the carburetor should be replaced for $175, thanks. I got the saw back and sold it on e-bay for 50 cents on the dollar. I went to real chain saw dealer, bought it and it works awesome; 30 cords in and no problems. Never again for Lowe's or Husky!

I lost $200 and got way too much aggravation.

My husband also had problems with a Husqvarna LGT2554 purchased from Lowe's. The rear axle broke. Seems like many others have had the same problem. Husqvarna or Lowe's should do a recall and replace these at no charge. Otherwise, they will lose business because we had thought we were buying a good product but now we will not buy Husqvarna products.

I purchased a LGT2654 in 2007 for about $3300, after the second cut tractor would not pull. I called Lowe's and was told to take it in for repair. They found bad transaxle and it was replaced. It now has the same problem. Again, I was told I need a new transaxle and it will cost $1125 to repair. I would not buy any lawn equipment from Lowe's or Husqvarna.

I purchased a T435 Chainsaw in February of 2011. It has never run correctly and I have brought it to 2 different dealers for repair. I have spent time and additional money on repairs and still have a saw that runs poorly. I have spoken with 3 levels of Husqvarna support and they refuse to do anything about this issue. They also refuse to warranty the expenses I paid to get my saw back from the second dealer.

I am considering small claims action for this problem. I would like everyone to know that Husqvarna will not stand behind there products.

We bought a new Husqvarna mower at the end of last summer. We have had problems with getting it in gear and with breaking. The local dealer informs us that there is a recall for this problem. Husqvarna has no fix and advises not to use it. So, we have a new mower and can't use it for safety reasons. I am not happy at all.

An update on my mower: Since I am retired from the Military, I have the time to make sure I spend some days next spring, at the Lowe's in Lima, Ohio where I purchased my Husqvarna, to inform potential customers to not buy a Husqvarna, to let them know Lowe's orders Husqvarna products and has inferior parts installed so Lowe's can sell them at a lower cost. The customers don't know this, they think they are getting the genuine Husqvarna product with parts that are to specifications not true. I am very confident I will be able to steer away at least 10 customers easily. I have done this type of tactic before, and it worked great. If I can steer 10 potential customers away that is an estimated 30K in lost revenue. ** Lowe's and ** Husqvarna.

I have a 455 Rancher, and on 9-21-11, I was trimming some trees and had a serious accident. I cut a limb that fell and swept the ladder out from under me. I fell about 12 feet and was seriously injured. I sustained cuts which require stitches, contusions, and a broken arm. As I fell, my hand came into contact with the running chainsaw. The chain had come to a complete stop, because the emergency brake had been activated, and so the damage to my hand was minimal.

I am writing you to thank you for making the finest chainsaw I've ever used and for making it safe. That particular safety feature absolutely saved my hand. Thank you so much.

Last October 2010, I purchased a Husqvarna LGT2554 lawn tractor. I have put a total of 40 hours on it. I clean the whole tractor after every use. Since the first of this mowing season, I have had to replace the main drive belt 3 times, which is not an easy task. Also, when it is neutral, it still moves forward. The manual says this should never need adjustment. Also now, when I put it in reverse, it makes a terrible sound.

I contacted the dealer where I bought it from, and they would fix it under warranty, but I have to get it there. I do not have a trailer to haul it on, and I don't feel that I should have to pay to get it there. I am not happy with this product at all! The other thing that upsets me is that there is no place on their website to lodge a complaint.

Briggs engine smokes and uses more oil than gas. It's ready to blow up. Briggs is really making junk nowadays. This mower had about 100 hours on it. I was a firm believer in Briggs up till now. I will never buy another Briggs engine. Even the Kohler engine is not thought of very highly. I do plan on buying another Husqvarna lawn tractor, as the overall machine seems to be good. But I guess the Kawasaki engine might be my choice. Husqvarna should make good on these lemon Briggs engines!

I bought a Husqvarna garden tractor from Lowe's less than 3 years ago. I also purchased the extended warranty. All in all, I spent around $3,000.00. This past week, I was mowing my yard and I was just rolling on cutting the grass and my mower stopped moving. The engine was running but I just sat there. I turned it off, checked underneath to see if I threw a belt. I had to take the grass catcher off to get a better look and I noticed my left rear tire/wheel was slanted. I took a hands-on check and sure enough, it wasn't a belt I threw.

The lawnmower repair called me today and told me the axle was broke in the transmission. I needed a new transmission. After doing some checking, I found that this is not a unique problem with Husqvarna. There are many others that this has happened to. I called Husqvarna and the person I talked to immediately told me that I need to call the maker of the transmission. I told him the tractor said Husqvarna's on it, so that was who I called. He started in with the "if you read your warranty" **.

Further checks revealed that the axle was only 3/4 inch. It wasn't rated for the size engine that comes on the tractor, the size deck that comes on the tractor or the size tires that come on the tractor. Further investigation is developing a picture that seems to reveal that Lowe's put together the tractor they wanted to sell, so Lowe's requested a smaller axle. But if you talk to Lowe's, they'll tell you a different story. Husqvarna will tell you a different story.

I am going to tell you this story. Do not buy Husqvarna products, they do not stand by or stand up for what they sell. Do not shop at Lowe's, they cheapen products to increase profits and I will do my best to get as many consumers to buy something other than Husqvarna or shop at Lowe's.

I purchased a new Husqvarna mower RZ 4216 on Aug. 19, 2011. It had been started before I purchased it and the belt had shredded. It was the last of the model available so I accepted it with the understanding the belt would be at my expense but the warranty would cover the installation.

I took it directly for repairs, and got it back in a couple of weeks. Total cost was $140 to me. I mowed 1/2 of my yard and the belt broke again. Authorized repair facility said I should call Husqvarna. Husqvarna said the repair place must call them direct.

I have now owned the mower for one month. I have used it a total of an hour. It has been another week waiting repairs. I anxiously await the cost of the repairs to me this time and the use of the mower.

I bought a Husqvarna riding mower in July 2010. After 48 hours of use, the drive belt stretched and the mower stopped. The manufacturer said that they don't warranty belts! I just hope that I don't have to replace the belt every 50 hours!

This is about the Husqrvana YTH20K46 riding lawn mower. I purchased the mower from Lowe's Home Center Store at 940 Interstate Parkway, Akron, Ohio 44312 in July of 2009.My complaint is that it doesn't cut the lawn even and it's hard to start. I was cutting the lawn recently and the cable that engages the blade broke, and I had to have the local mower company come and pick it up, take it and have everything fixed on it. The mower is only 2 years old. It cost me a total of $366 to have it repaired. I'm a 71 year old female on a fixed income and I was told that Husqvarna was a good tractor to buy. But now, I would not recommend it to anyone. I think I should get my money back, plus the repairs. For a 2 season lawn mower, that's bad. I forgot, I already had a flat tire on the back too. I would like to have feedback on this please. Thank you.

New mower was delivered to my new house. It was a 23hp tractor with 48 inch cut. I mowed a large lot three times, logged seven hours of easy terrain mowing and then the tension spring broke. I only owned the mower for two months.

In 2009, I bought a 4000.00 Husqvarna zero-turn mower. That same year, 4 issues were needed to be attended to. This year so far, the mower has had another 4 issues. Sears has been very rude, unhelpful and very disrespectful. The mower has a warranty on it. The mower has sat in the garage this whole season waiting to be fixed! I have had to pay out over $1000.00 to have the yard maintained this year alone. The mower only has 18 hours on it. And it already has at least 9 problems to date! I need help.

I bought a Poulan Pro Lawn Mower that is made by Husqvarna and I have had problems since the first week I had it. The second time I went to cut grass, it would not stay running. So, I contacted the Badcock Furniture Store, wherein I bought it. And I was told that I was responsible for having it fixed. I let my son look at it and he tapped on side of carburetor with a screwdriver, and it left a few scratches on it. Still, he couldn't get it to run. I finally called the 800 number and was given a location where to take it. They would not work on it because they said they didn't work on items from Badcock.

I was given another place and was told the same thing. I called Badcock again and was told to bring it to them and they would look at it and if they couldn't fix it, they would take it to their repair man. They could have told me that before. After a few days, I was contacted and advised that it would cost $82.00 to pick it up. First, they said it might be bad gas. Then they said it was trash in the carburetor and finally, I was told that they had to replace carburetor. If the carburetor was bad, it should have been covered by warranty. If it was changed just because it had scratches on it, I think I should have been called to see if I wanted to change it. I asked but was given the run around about why it was changed.

Bought a Husqvarna commercial mower pz6029 zero turn mower for lawn cutting. The mower started making noise at eight hours of use under the deck.

It was the spindles. The place I bought it from got it fixed for me. At 50 hours of use, the same problem again. At 100 hours, the same problem. Let's get it fixed, it ran fine for another 50 and the same noise. I'm still waiting on the answer for the repair of the mower and the Husqvarna rep told me to get air plugs well.

For a 11,000 machine, this is crazy. I have older machines that make no noise and work perfect with 1200 hours. This machine is a piece of junk.

We bought a Husqvarna Lawn tractor. I have only had it for 3 years and the engine blew up. We were told by a local repair person that they were pretty much a disposable mower. I have been working, trying to find another motor, and have read on how many of these mowers have had this same problem. I don't consider $2000 disposable. We have finally been told it will cost us about $1000 to have it fixed. The mower blew up the summer of 2010. It always backfired and was told that was normal. I believe Husqvarna should have to replace these engines for the shoddy work that has been done to them.

I purchased the blower in April of 2010. Other than occasionally being a little hard to start when cold it ran fine. June of 2011 after use on a Thursday it would not start the following Saturday. I checked the plug & while a little dirty it was nothing major. I've seen 2 cycle engines run on plugs in much worse condition but since it was a year old I purchased a new one & installed it. The blower still would not start. I located my local authorized service center & took it in for warranty service. I received a call that Husqvarna would not cover repairs under the 2 year warranty listed in their manuals, web site etc.

Husqvarna is claiming the carbon build up in the cylinder was due to a fuel related issue that is not their problem. The fuel is a 93 octane with a 50:1 ratio, just like they suggest in their manuals. This is also the same fuel that has worked fine in 2 Poulan blowers that lasted 5 years each & were cheaper models. The fuel is also used in a Ryobi string trimmer that is eleven years old now & still runs great.

I paid suggest retail price for the product & it lasted fourteen months and Husqvarna is showing no concern about the quality of their product, their reputation or providing customer service.

The one positive experience is the representative I spoke with. She was extremely nice, polite, and professional and called me back each time she promised a call back.

If you want an expensive one year blower it's a good buy but don't plan to use it much longer.

I bought a new Husqvarna (xt722fe) push mower with self-propel. It's a great mower so far; but when I changed oil the first time, I was amazed to find out that I needed to take off the self-propelled belt cover to get to the oil plug. What great engineer designed this? Maybe this person could come and change my oil for me when I need it. Or maybe an access hole in the cover would cure this problem.

I purchased a Husqvarna chainsaw 235e and I got it home and put chainsaw oil and gas mixture in it as directed, I tried to start it as the directions instructed me to. It would not start. I tried for 20 to 30 minutes and had no luck. This was Saturday 7-02-11 so I took it back to the store on 7-03-11 and they let me exchange it for another one. The other one was a floor model so the let me have that one and took 5 percent off on the price. I also purchased the extra year warranty so now I have 2 years on the chainsaw. I was told that if I had problems with it I could not bring it back for a refund. I would have to take it to get repaired.

I got this one home followed the instructions and it also would not start, so I called the 1-800-438-7297 for Husqvarna and they referred me to Southern States in Maysville, Ky for repair because they could not help me over the phone. I took it there and the service man could not get it started after 10 pulls on the pull crank. So he worked on it and made some adjustments and after 7 times pulling the cord he got it started. He adjusted it again and started it up again smoking and carrying on so he shut it off and started it up again. It seemed to start okay this time, so I put it in the truck and got it home and it would not start. So now I am going to have to take it back to the repair shop. This is a new chainsaw and I should not have this much trouble out of it. I have not even got to use it yet.

I purchased the model YTH21K46 from a local Lowes. The mower deck and tractor vibrated exceptionally bad. I noticed the 1/2 x 106'' deck belt was flapping, causing this vibration. Being a design engineer, I replaced the belt with a heavier (B) type 5/8" and relocated the idler pulley tension bracket. Now the mower runs perfectly with no issues. As I see it, this was an engineering miscalculation and would need to be rectified by the manufacturer on this one particular machine. I would think they are having many problems with returns on this model because of this issue. Bruce **

We purchased a Husqvarna garden tractor in 2006 from an independent dealer. We've nothing going wrong with it. We read the manual completely. We follow the maintenance schedule to the T, including oil changes and blade sharpening. We mow out the lawn and a neighbor's lawn with it at least once a week, from April to October. We followed the mower purchase with a chainsaw and blower, and both of those work great too.

Purchased Troy Bilt mover from Lowes with a Kohler engine, would not work since it was delivered, they replaced it with a Husquavarna with a Kohler engibe, same problem, took to a repair shop, you are responsible for everything, transportation, taking it to a repair shop, etc. It has been two months and still waiting on parts to repair, call Husquavarna and they inform me that the parts are in stock and its the dealers fault.

I gave them repair shops name and address and all of a sudden they made a mistake and the part is on back order for two months. I ask what they can do since it is a brand new lawnmower and I have not been able to use it, they inform me nothing. I would never purchase a Husquavarna product which includes Poulan or from Lowes.

I bought the Husqvarna 23 HP 48-inch cutting deck with the Briggs and Stratton engine (model 960450005). I have had it for three years and have had nothing but trouble from the unit and trouble from Lowes in getting the issues resolved.

Living in KY, it is not always possible to wait for the grass to be 100% dry due to the heavy spring rains. If I did, the grass would be 4 feet tall and the mower doesn't like tall grass either. So, basically I end up mowing two to three times, taking off the top four inches and keeping with it until it is cut.

So far, the deck mounting bolts have sheared off. I could not get Lowes to come to get it for repairs in a timely manner, so my son came and I got it and dropped it off on their doorstep. They had the mower for better than two weeks and it had not been sent out. I complained about the grass being so high and they sent me a little off-brand mower that I quite honestly don't remember the name of. But it cut the grass after having grown three weeks and did a better job than the big one. The Huskie has an uneven cut as well. I was told the deck was not adjusted correctly, but it was the way it came from the store and did no better after a couple times of usage after I got it back from repairs.

I was not charged for repairs as they deemed the sheared off bolts was no fault of mine since my land was so flat. I kept having problems with it, so my son finally looked at it and found the fittings had not been lubricated. Also, the dirt and grass kept cementing itself on the underside of the deck and the engine does not have the power to expel the grass out the port. If I tie the protective flap up, it does better; but this is dangerous and I don't like to do it. I have no choice, though, when the grass is long or else it chokes out the engine.

Also, I had one of the deck washer ports installed as I noticed the next year models of the mower came with them installed. Again, this helps, but I am very disappointed in that my 15-hp White, which I have had for nine years, will still mow circles around the bigger, "more powerful" mower. The only positive thing I can say is that when I can get it to run, it cuts about an hour off my mowing time.

If I had it to do over, I would never waste my money on Husqvarna. I had heard all sort of good things about this company and I figured I could not go wrong purchasing it from Lowes. Sad to say, I was wrong on both counts. The deck still shakes like it is going to fall apart and it continues to stall out and the stress on the belts to move the three blades cuts the power of the blades and does not expel the grass. I am retired and cannot afford to buy a new riding mower after only three years of inadequate service. To summarize my account of this productsave your money! If I could find another White like my old one, I would definitely buy another one.

We purchased a LT1597 Husqvarna ride-on mower on 12/12/08. Upon getting it home, we started the machine and it immediately backfired. I discovered there was no oil in it. It's bonnet was broken too. Each time we turn it off, it backfires continuously. We told the dealer about this.

He said, " don't worry that always happens" and he told me to put the rev's up to medium. It has always cut the lawn irregularly (looks choppy). On first service it was blowing smoke and the deck was rattling whenever I started it. I said I was specifically worried that the blades were not right and I was worried about something flying off.

The dealer said he would look at it. I asked him if there was any problem with it when I collected from the shop and they said everything was fine and that the blades weren't loose and that there was no reason for it smoking. They said there was no problem with the rattling deck also. But the deck belt flew off. I had to take the machine to the shop myself. They said it would take weeks to look at.

It is now 24/2/11 and the warranty has just expired. The machine has gone to the shop again and we have been told it needs $450 worth of repair. The dealer said that the part that is making it backfire is faulty and that they will have to replace it with a second hand one. This mower cost $3000 and we are not happy that second hand parts have been put on it and that all work has been done by Maleny mowers without our consent as we requested a quote only.

Now they laugh and tell us that we must have changed the blades ourselves because they are on upside down. No, we didn't and we do not appreciate being told we are liars by those taking our hard earned dollars. Having now read the Husqvarna complaint site, we can expect many more problems with our machine and we only pray that parts will not fly off and kill our children or that we will explode in a ball of flame somewhere up the back paddock. Obviously Husqvarna is a "scam" company utilizing its dealers to perpetuate their scam internationally, with no regard for its customers health and safety.This is a serious situation and we wonder what can we do.

We purchased a Husqvarna Riding Lawn Mower Model LOGTH2448T last May 21, 2006 from Lowes in Clarksburg,West Virginia. In June of 2008 it had to be sent out to have a transmission installed in it. It was covered under the extended warranty that we bought from Lowes. The warranty expired in May 2010. In Nov 2010 I had taken the mower out to do my trash. When I was done, I shut it off and went inside my house. However, when I came out and started it up, it wouldn't move so my first thought was that my transmission had gone out again. My son came out and looked under it to check if he can see what was the problem. He said it's not going anywhere because the frame is broken. And sure enough it was broken on both sides, just in front of the rear axle.

We bought this mower for its dependability and reputation. And as for durability, their company ad says Tough Name Tough Equipment Durable Steel Chassis for Long Lasting Service With a Robust Steel Frame. It's a big joke. And I know that I am not the only person with this problem on your site. There are a lot of other people who have had problems with the transmission and frame and it was bought at Lowes also. And Husqvarna said that it's too old and has too many hours.

My mower is only 4 years old and has 253 hours on it. Are they saying that I spent $2500.00 on a mower that is only going to last for 4 years? So to me their advertising is false. And any mower should last more then 4 years. It's never been misused and had I known that we were going to have all of these problems, I wouldn't have bought it. So a word to the wise, don't waste your money on a mower when the company will not stand behind a major problem. I am not giving up because I know that there are more people with the same problem.

The shop, Parcs Equipment US Rt at 50 Salem, WV (304-782-4111) that checked out my mower told me that they had fixed 3 with cracked frames over the summer 2010. And Husqvarna company itself told me that there was a problem with their frames, it didn't have support on that area and that the new frames were made heavier. So something needs to be done so that people like me that can't afford to have something done can get somewhere. I am not very good at getting my point across but hopefully you can understand me. Thank You. Leslie **

After suffering triple by-pass and was told not to cut grass or rake leaves by my doctor, I bought a leaf blower from Westport Lawn & Garden on 11/12/08. So I purchased this Husqvarna Leaf Blower HUW 125B and it worked well. I used it twice in 2009. It was still working well but when I went to use it in Oct 2010, it wouldn't start. I brought it to the dealer to be repaired, he said he would stand by this product but he was no longer an authorized dealer. It took 5 weeks to get the part (carburetor) and he installed it. Then he said, he put compression test on it because it still wouldn't start and it only compressed at 80 lbs.

He couldn't fix it and told me to call the Husqvarna Co. and see if they would stand by their product. I took very good care of it, emptied the gas and oil out of it for the winter. I can't believe it had to be repaired! I called the Husqvarna Co. Complaint Dept. and spoke with Miriam. She stated she couldn't do anything for me. I paid $157.45 for this product, I can't believe it broke so fast. This company had a very good reputation at one time but now I have no use for them and will not purchase any Husqvarna products. Is there anything you can do for me? I've been on the internet & seen all the hundreds of complaints regarding this company and all their products. I can't believe my eyes! If this company has so many complaints, how can they still be in business?

I bought a Husqvarna riding tractor three years ago at the local lawn mower dealer. The past two months, I've noticed oil leaking and it smokes. I called to have it checked and was told I have a cracked block. The warranty is over now. I am out $1500. From what I read and was told, this is a common complaint about this mower. What can be done?

I purchased a Husqvarna riding mower in June. It has 14 miles on it and it began starting sometimes and not sometimes. I called Lowe's in Staunton where I purchased it. They put me off and said that I would have to call the extended warranty office, which I did. They referred it to Max Power Sports in Winchester for repair and Max picked it up over two weeks ago. Nobody has called to let me know what is going on. When I called them, I got a runaround; they are checking on it, they are working on it.

Now, after two weeks, they have to check with Husqvarna to see if it's under warranty. After 2 weeks, they have to check about the warranty. What's wrong with checking on the warranty when it comes into the store? They talked down to me, acted as if I'm in the wrong for wanting my mower fixed and returned, like I'm supposed to just be patient and let them take as long as they want. I paid $1700 for this mower and used it for 14 miles and now, I'm just supposed to be patient! The last thing, after I called Lowe's in Staunton today, I was told that they are waiting on Husqvarna and that it takes Husqvarna several weeks to confirm or not the warranty. This is poor service from Lowe's, Max Power Sports and Husqvarna. I wonder why customers are frustrated and dissatisfied.

We also purchased a 20 hp 48" Husqvarna lawn tractor from Lowe's in 2006. It's the very first riding mower we ever purchased. I bought Husqvarna because we thought it was a good name. It had a Kohler engine, another good name, and it was sold by Lowe's, a big name that advertises quality products.

Early this summer, we noticed a small puff of smoke when the engine warmed. Our mechanic looked over the mower and found a crack in the engine block. With only about 185.8 hours on the machine, you can imagine how shocked we were about this. For what we paid for this mower, I would have expected to get at least 10 years out of it. We just happened to check out this web site and we were even more disappointed and upset by all of the complaints for the same problem.

We have not contacted anyone yet, but we plan to. No matter what, we will make sure that we let everyone we know that they should not buy this product. We'll think twice before making a major purchase at Lowe's as well. It is getting to be a common story that manufacturers are failing to back their products. Gee, can you say, "Class action suit?"

In the one year since purchasing the model number YTH20K46 riding mower, it has suffered two mandrel failures and one belt engagement cable break. Now the gas tank is leaking from multiple cracks in the center of the bottom of the tank.

I thought I possibly had gotten a lemon until I began researching my situation on the internet. I was astounded at the number of like complaints without any recall action from the OEM. It's a very costly, unreliable piece of equipment with absolutely no assistance from the OEM in correcting the multiple problems brought about by inferior design and engineering.

Have a problem with my new 54" Husqvarna tractor (only 25 hours of use). The mower deck is at a 45 degree slant to the front. The lifting rod and pins for the front are missing. I don't know if they were ever there. I have been trying to contact Husqvarna with e-mails for 10 days with no luck. I guess they have gotten to many complaints because it is impossible to find a phone number to call them so I could talk to a live person.

I haven't been able to cut my lawn for 2 weeks now. With the deck tilted, the mower belt keeps coming off. It is now ruined. The engine is 25 hp and it has less power than the 18 hp model I replaced.

I bought yth2348 in 2/23/10 because it is on sale. We did not use the mower until April. While cutting the grass, the mower just die. I called Lowes. They told us to replace Oil filter, Air filter and fuel filter for $60. I got it all changed. The mower started again, but then 30 minute on cutting, it die again. I called Lowe's again. They told us to take it to the Eastcoast appliance to get it repaired. They pick it up for $55.

I could not take the mower to the shop. It doesn't not fit into my car. Anyway, they keep the mower for a week. They return it to us. They told us there is nothing wrong with the riding mower. Of course I was happy to get the mower back running. Well I started to cut grass. The mower did not cut even anymore and it quit running after 30 minutes again. So here I go on the phone and called Lowe's again. They told me I need to call Husqvana.

I did 2 hours later and I got a representative. I explain it to him that the mower is not running again. I want them to fix it or give me a different mower because this one is a lemon. This was on 8/21/10. Well they told me to send it back to repair shop. Well I have to pay again for someone to come and get the mower, that was not fix from the first time. I paid for pick up and now I have to pay again. Anyway on 8/27/10, Husqvana paid for the pickup at this time to get fix again. This time it is still on the repair shop and the shop never call me about the problem on the mower.

I call today. They said there is nothing wrong with the mower. 3 times the mower just die while cutting grass. But they don't know what is wrong. I'm afraid by the time this cutting season and next season, I will spend lots of money to get this riding mower back in the shop.

Do not buy Husqvana. You will not get any help from Lowe's and the manufacturer. I really believe my old riding mower, YardMan, is a better mower. 5 years of using Yardman no problem. When I sold the Yardman, it is still running and first crank. As soon as I can, I will get me a new YardMan again.

I bought a 125 Husqvarna leaf blower in 2009 and 1 year later had to take it to them for repair. I waited 1 month after the 1st of April and called to see how it was going. They said the jug and piston was shot and it was out of warranty, since it was an 07 model. I told them I had bought it in 09 and had the sales receipt. I had to call in about a week and they told me warranty would cover it. Every week, it is the same thing, we'll have it on Monday. That has been since the last of April, 2010. Can you help me get it back. (4 mos. ago)

I purchased a Husqvarna model #YTH22V46 on 4/24/10. I was mowing my yard, when the motor suddenly died. Upon investigation, I discovered the blade on the left side was tilted out of position. Further investigation proved that the housing mandrel was broken away from its mount.

I e-mailed Husqvarna and got absolutely no response. I did not ask for a replacement part. I only wanted to report that I felt that pot metal was not an appropriate material for this application due to the stresses involved in cutting heavy weeds. The housing mandrel on the right side has now broken. This combined with an unresponsive company has prompted me to place my name amongst those who also have discovered that once Husqvarna has your money, they could not care less about customer service or satisfaction. As I stated in my e-mail to Husqvarna any response, good, bad, or indifferent is better than none. Evidently this company's warranty is not worth the paper its printed on.

My mower had a bad transmission (automatic). Called husqvarna, they had me send it out to a repair company (Lowes wanted nothing to do with it). When I got it back I was having the same type of trouble. The repair company said it was a belt. The belt they used was a bad supply of belts that Husquvarna had received so they came and took the mower back.

Mower has been gone now for over a month. Repair company told me the company making the belts had a large back order because of the previous order was wrong size. I would hope that the lemon law could fix this problem. As you can guess the lawn is pretty high just now.

I purchased a YTH21K46, 46" cut riding mower from Lowe's. The Kohler engine made all kinds of funny noises from the beginning. I think it has the 21 HP engine. I'm not sure because it is at the repair shop now. The engine started using oil after about 4 months of use. Finally, the engine just locked up. I tried to return it to Lowe's because that is where I bought it from and it is still under the Husqvarna 2-year warranty. The first time I contacted Lowe's, they told me that I needed to call Husqvarna. After I made some calls, they finally sent it out for me but now they want nothing more to do with it. They sent it out to Oakboro Tractor to be repaired and they, being the Husqvarna Representative is saying that it is going to cost me $1,000 to fix and are blaming me for the engine locking up. The mower only cost $1,599 new and now they want to charge me $1,000 just for an engine block.

For the record, this engine is no longer used on this mower. It is bad that Husqvarna is willing to lose a loyal customer. All of my lawn equipment is made by Husqvarna. I have a push mower, hedge trimmer, string trimmer, backpack blower and 2 chainsaws. My next investment was going to be a zero turn mower. Now, that I know Husqvarna will not stand behind their warranties, the zero turn will not be a Husqvarna and will not be purchased from Lowe's.

I purchased YTH2042 lawn tractor in June '06 from Lowe's. A couple weeks later the battery was dead. I charged it and it went dead again. Husqvarna arranges pickup for warranty and they return it stating that it was fixed. Next spring, it starts doing the same thing again. This time Husqvarna refuses to pay for picking it up, but covers repair. Two and a half years went by, and out of nowhere, it starts smoking oil and I noticed the Kohler Courage 20 hp motor block had a big crack in it. With less then 50 hours on it, it is out of warranty and I'm left with a $1,400 piece of junk. It appears to be a common problem with the Kohler motors. Stay away from Husqvarna and anything made at the SC plant.

My mower has a leaking gas tank and is not a part of the recall. I've noticed this for over the last six years and just thought that I was over filling the tank. My son-in-law pointed out the leak to me. My garage has always had a gas smell and now I know where it comes from. It's a YTH1542XP with 211 hours on it.

There's a constant smell of gasoline in the garage and I cannot trade it in due to the leak.

I bought two new 22-48 Husqvarna Mowers this Spring. The mowers run and the ride was great, but I don't think even Obama can make these mowers cut level. I carried them both back to the shop and they said that they leveled the decks but the marks I put on the adjusters, are still in the same place. It still mows like crap. Any suggestions? I should have bought One John Deere! Oh, I miss my Murray. The yards look pitiful every week and my 84-year-old mother is not a happy camper.

I purchased a Husquavarna Lawn Tractor from lowes. I used it twice performed the break in oil change etc then it started blowing fuses. Luckily the warranty was still in effect and I had the problem fixed, its 2 years old now and it keeps breaking the starter gear. Guess what the freaking thing is plastic and guess what else so is the ring gear on the fly wheel. What the heck? (Briggs 23 Intek) These things may look big and stout but they are pieces of crap. I bought a new mower so I wouldnt have to spend more time working on it than cutting grass but guess what, it didnt work, dont buy this junk.

I bought a Topaz 20 sewing machine in Aug 2009. The sewing machine has been in the shop once already. Now I will have to take it back because it is not sewing and it sound like a truck. I really think that they gave me a used machine or it is a lemon. I want my money which is 3017 dollars or a new machine. I should not have to send a new machine to the shop this soon. When I sew the machine tear my fabric and knot up so that I can't get the thread out of the fabric.

I have already spoken to someone at Kohler who said thae warranty is black and white so I guess that means they won't stand behind thier product either. I think all 3 are guilty and I will contine this fight and will contact some TV stations to see if they will make this issue more public. Lowes should not sell that junk in thier store which I will never step foot in again! Menards here I come! Economic damage is I have a tractor that I put on a credit card and am still paying for that has a cracked block! I is 3 seasons old I am in Michigan we only have a few months mowing season here!

I bought a Husqvarna 42 " cut lawn mower with a 20HP Kohler engine from Lowes it is about 4 years old and the block cracked! I can't even believe it and a new one is $1400.00 you can get a new tractor for that! I am getting nothing but the run around from Husqvarna, Kohler and Lowes Don't buy this product from anyone trust me! My mower maybe has 150 hours on it this should have never happened! I can't afford a block or a new mower so now what?

This item has been nothing but problems from day one. Problems with the transmission, Cutting Deck, Belts, Tire alignment and to top it off the "C" channel frame is Broken in two on the right and left sides just behind the rear deck adjustment.

I too was mislead by thinking Husqvarna stood by their product for quality and service!

I know I have personaly prevented the purchase of several Husqvarna tractors and will continue to tell every person I ever come in contact with that is thinking of buying a Husqvarna product not to do so.

I bought a Husqvarna tractor off of them. It was about the year 2006. In 2008, I had to put a new block in it. It had a hole in it. They told me it had no oil in it but I check it every time before using it and the oil was full. I had to pay $600 to get a new block for its briggs and stration. They met me half way on it. Now, the tractor works fine for a while. Now, the tractor will not let the blades go in gear. This tractor has been a nightmare for me.

I bought a Husqvarnar 15hr 42 cut Ryder. It started leaking oil, so I took it in. They told me I had a crack in the engine block, so they said they could fix it, it started to leak again. They said I needed a new motor, so I took it somewhere else. They found another crack in the block. I've had it around five years, it look like new.

I contacted Husqvarna and they said it was not their problem that I needed to talk to Kohler. So I've tried to get a hold of them, but they won't respond. Two cracks in an engine block are unheard of. But I will never buy a product with a Kohler engine again.

I purchased a Husqvarna lawn tractor in 2005. I noticed the motor never really ran that smooth so I would change the air filter out on a monthly basis. We have a lot of pollen in Va and I thought it must be getting clogged easily. After a year or so, I noticed it was consuming an excess amount of oil and began smoking after heating up. I took the mower to an authorized Briggs and Stratton dealer thinking it was a bad motor, a lemon so to speak.

After an investigation by the Briggs and Stratton representative, it turns out that Husqvarna had the wrong air filter stamped on the hood of the unit. I have been waiting for almost a year now to find out if Husqvarna is going to do what's right and fix my mower and Mr ** won't return Tom ** calls. Tom is the certified mechanic that disassembled my mower and found the engine failure. I am not sure what all this site can do for a consumer but if you can help me and any other consumer that purchased the same type of mower I did. you don't know how much I would appreciate that. The model # on my mower is YTH 2148. It has premature engine failure. It either needs a new motor or a complete rebuild!

I purchased a 54 in. Husqvarna Lawn Tractor on 4/26/2008. After two uses, I called to see if I could return the mower because I was so dissatisfied with it. My complaints were that the engine was super loud, the deck even at 7 was too low, any uneven ground I would bottom out or get stuck. The machine appeared to rattle. Everything is loose. The dealer would not even consider the return. A few months later, the belt broke off because the underneath sat too low to the ground and the pulleys were full of stuff.

In addition, a few of the tires constantly loose air while sitting! I have now had the mower at the repair shop four times for tune ups, tire issues, belt issues, deck imbalances and height problems, blade replacements and everything on the machine has come loose. It is very uncomfortable ride which made all the plastic parts like the shift cover and cup holders, come off.

I have things reattached with zip cords now. I paid a lot of money for this mower and have to spend hundreds to keep it running so far. In addition, the seat and the peddles are not set up for a woman. When driving the mower, my knees hit the side of the mower causing me great pain and a real back ache! I tried to trade it in last week (while in for repairs) and considered a zero turn but the offer they made me on the trade was insulting!

My 2006 model YTH2448 garden tractor mower had too many problems to list. It - started about a year in stay bar' on electric clutch wore hole in the unit was causing failure. I had to replace the electric clutch and stay bar that was worn in two. The central pulley assembly kept falling out of the crankshaft. Finally, the bolt broke in the crank and I had to replace the crankshaft at $700. Now, the engine seals are leaking about one quart per use and at least up until the pulley assembly fell off the crankshaft again. Woe is me. The parts/labor totals approximately $1200 so far and the mower costs 1900. It is outrageous, really.

Mower deck belt keeps breaking. I couldn't find any at the local dealers and had to order online. Deck hangs up unless perfectly level. Only turns well in one direction. My old MTD mower worked twice as good at half the price. It has smaller tires but didn't spin like this one. I would never buy another one. It gets hung up on level ground.

I bought a Husqvarna 15 hr Kohler engine rider. I have had it for 4 years. It started leaking oil so I took it back to where I got it from, and they told me it had a crack in the block. They said they had never seen anything like that before. The crack was on the opposite side of the crank, and they said that there was no damage from me driving it. They figured it came from the factory that way. So I contacted Husqvarna and they said it was a Kohler problem. So I contacted Kohler with several complaints and they have never gotten back to me on them. So here I sit with a cracked engine block.

The belt that drives the deck keeps jumping off inside the deck and gets torn up under the idler pulleys. It happened three times, no one was able to fix the problem so I sold the mower at a $3000 loss. I will not be buying any more Husqvarna products.

Interesting to hear so many others with the same complaint about Husqvarna that I have. Bought a riding mower, GTH2448T Garden Tractor (which is neither a garden tractor or a Husqvarna apparently) from Lowes (also apparently one of the many companies who do not stand behind all the crappy "value model" brand name items they sell)and found out right away that it would not work with ground-engaging attachments as advertised. Let that slide and went on with life, content to pull a cart with it and just use it as a mower. I seem to have had a little bit better luck with it than most, but it is at the three year mark now and the problems are beginning to turn up.

Sent another e-mail in response to the lame answer given, and was given a number to call...gee, got the feeling they really care there too! Am looking to replace this bugger, and you can bet it won't be with another Husqvarna! Would be nice if someone made a high-quality machine and didn't charge an arm and a leg for it (maybe charge an arm, but REALLY stand behind the product)...I will not recommend Husqvarna to anyone and will not purchase anymore of their products myself. What a shame that this and so many companies that built their reputation manufacturing high-quality peices of equipment and stood behind the product are now turning out garbage and just trying to make a profit no matter what.

2254 series lawn tractor constantly needs repairs. Tires leak and must be filled every week .Parts that broke, front yoke that attaches mower deck to front frame, two times. bering mount housing which attaches to blade. mower deck wheels. belts. must jump start battery. Less than 2 years old. For one reason or another all repairs were refused by lowe's, so my costs are over $500.

riding lawn mower purchased from lowes with extended warranty. at 20 hrs a belt came off took two weeks to repair, now at 41 hours the transmission went out and it took 8 weeks to repair, just got it back today and within one hour the transmission went out again. it is a piece of junk, lowes won't don anything but reschedule repair. husqvarna hasn't replied to my request for a pro rated refund or a different unit. spent and extra $450 dollars to have my yard (1 acre) mowed while in for repairs, obviously don't trust the unit and getting ready to have to spend more money while it is being repaired the second time for the exact same problem

In the Spring of 2008, I purchased a 54" Husqvarna Lawn tractor at a local Tractor Supply Store. Within a couple of weeks, the belt keeper snapped off. I took the mower back to Tractor Supply who had me order the part from a local store, then one of their employees replaced it for me. Within another couple weeks, the belt keeper broke again, and I went back and ordered the piece again, but this time, I took the mower to our local warranty tech. to fix because the parts store told me that my 2 year warranty would cover this. The local Husqvarna tech. got it fixed, but soon the same thing happened again.

Suffice it to say that I spent the summer of 2008 with no mower. As soon as spring rolled around this year (2009), I started using the mower and again, the belt came off and the deck was noticeably tilted and lower. We mentioned that it looked lower last summer, but weren't taken seriously. The deck has continued dropping. Now on a cutting level of 1-7, the deck cannot lower below 4; it is on the ground. In pure disgust after spending a couple thousand dollars and being repeatedly put off by Husqvarna, I again called the local store that covers warranties. The tech is understandably busy, but there is always an approximate 2 week wait time before the issue is even addressed. The local tech again called Husqvarna and told them we have a continuing problem.

A Husqvarna company representative was forwarded a phone message in which I mentioned that another mower tech in a nearby town had (2) 54" Husqvarnas in his shop with the same problems. The company representative ** called me on the phone with the sole intention of picking a fight and patronizing me. He let me know that "HE" was an engineer, that anybody mentioning factory issues on the mowers was simply dishonest. He yelled at me that their mowers DO NOT have factory problems, then demanded, "What is YOUR problem???" I warned him to be careful how he spoke to me, then he threateningly said the same thing to me.

After hanging up on him, I called the local tech. very shaken and in disbelief. He was speechless. This total idiot at Husqvarna then called the tech himself, admitted that the conversation with me "didn't go well" and proceeded to inform him OF THE WAY TO CORRECT THE FACTORY FLAWS ON THE 54" HUSQVARNAS....yes, I was right. There are problems inherent to this model (which is apparently marketed only by Tractor Supply). Sadly, I have spent 2 summers with no lawnmower, and several thousand dollars out of my pocket. My money is most certainly an insignificant amount to Husqvarna, yet I considered the purchase long and hard, being a widowed mom of 3. As I have stated to others recently, not only did I make a mistake about the lawnmower model I purchased, I overestimated Husqvarna's treatment of its customers....Never again!

I have a husqvarna yth2448 that smokes like crazy! The repair shop said there was nothing they could do to fix it (scaring in the engine block). The machanic said that he had many customers with the same symptoms (common problem with yth2448 model). He also said the Briggs engine on the husqvarna is not good. Probably the worst engine produced by Briggs. Very upset with husqvarna/Briggs! The mower only had 112 hours on it when this began!

I have a husqvarna yth2448 that smokes like crazy! The repair shop said there was nothing they could do to fix it (scaring in the engine block). The machanic said that he had many customers with the same symptoms (common problem with yth2448 model). He also said the Briggs engine on the husqvarna is not good. Probably the worst engine produced by Briggs. Very upset with husqvarna/Briggs! The mower only had 112 hours on it when this began!

I got a HUSQVARNA mower in 2008.some thing broken off of the trainy and it would not stop.We found the pice in the yard.and was lucky that i missed the tree.I called and told them i wanted my money back but they told me no it has been a year. And it is covered for two years.And I got this one do to had just got one from lowes and it did the same thing with it and it was a year old and they would not do any thing about it.It almost killed my son.It put him over a hill in to lots of rooks at a really fast speed. he still has scares from it.

What is it going to take. to get them to do things right.Im scared as hell to get on it now so what good is it. They need to recall it.It is not safe.Brand kohler modle yth20k46 huqv 20hp kohler 46" hydro LT.Date got it 07/03/2008.

i purchased a a 60" dixon lawnmower and its been in the shop alot.This is a comercial grade machine that has less than 400 hrs. on it. well now the clutch has thrown a berring and ruined the motor. Farmers exchange said that even though it has not ran properly since i purchased it that the waranty is now expired and they will do nothing to assist me in this matter. i feel if this was a comercial grade machine it shouldnt break with so little hrs on it.I only use this machine for my own property so it is not used as much as a contractor would use it . If it were this problem would have happened a long time ago. dixon is now owened by HUSQVARNA and when i called customer service i was transfered to an answering machine. I left a message with my name and number but still have not recieved a call back .

I purchased a GTH2548 Lawn Mower from Lowe's in 2004 for $3000.00. I perform all the maintance of this mower. Replaced belt, Oil and Filter every 50 hours. I only use what is specified to use in the owners manual. I replace the blades at the beginning of every year. This mower came with the notorious 25 Hp Kohler Command Engine. This engine, after 80 hours blew the head gasket on the right side of the engine. Only 2 weeks out of the store warranty, I went ahead and replaced.

I am a Mechanical Engineer for the General Electric Co. working on large multi millon dollar projects. I am fully capable of repairing a samll engine of this size. I have taken apart and put back together car engines and restoration projects. I recently rebuilt the engine on my 20 year old John Deere which I am currenlty having to use. All I want is to have this engine repaired or the rebuild kit for this engine sent to me at no charge. I will rebuild the engine myself. The Kohler Engine has always been a good engine in the past. There were design errors made on this particular engine which warrants replacement. Go on line and google the 2548 series Husqvarna Lawn Mower and you will understand why I make this comment.

I own a 4 year old Husqvarna ride on mower model YTH2448 with 48" wide cut and 3 blade mower deck. I will have replaced every belt on the thing by this month. One belt will have been replaced twice, another three times. I say "will have" because as I write all 3 belts - drive, primary, and secondary await replacement. When the first belt wore out in year 2 (along with new leaking tires) Sears told me belts and tires are not covered under warrantee as they are wear parts and it was beyond the total parts full warantee period. Belts cost $30 to $50 each. I was also not happy with the ragged cuts the 3 blade deck made or the fact that it loads up so easily with grass and needs to be unclogged. Residential use only, and it had about 12 hours on it when the first belt wore out. We keep the grass longer (it's not a golfcourse) but setting the deck up high does not seem to reduce the quick clogging either. Our previous mower was a 42" wide 2 blade with about half the power and it lasted for 12 years without issues like this. Putting in new blades or resharpening does not seem to help either the belt wear or deck clogging problems. The top area of the deck where the belts are also has a tendency to collect lawn debris that must be removed often. It gets into the belt and pulley area which is hard to clean out as designed.

Other problems have been reverse wired hour meter (I fixed), overly sensitive seat switch which cuts out the engine power sporadically when on bouncy terrain (I fixed), poor tread traction on the tires (they still leak like new!) that slip on a minor grade esp. on wet grass, rusted out v-belt tensioning springs needed replacing, screws that shook loose out of the engine cover, cheap plastic that does not appear to be UV stabilized, and a seat that does not lock in place but is held there by the knob friction and so slides dangerously to a new position. The brakes are very weak. The continuously variable transmission sounds like it may wear out due to the constant grinding noise, which it had when new. I hope not. I will not let anyone else but me ride it anymore due to concerns about safety.

All told, I wish I had not bought it. Atempts to seek warrantee work done were unsuccessful. I was told that it's too late now or it was not covered. If it was a belt misalignment causing these "wear part" belts to wear out, then it is likely a factory design or assembly problem causing it.

I get the idea that warrantees are written to exclude most usual problems.

I think the belts have always been under-tensioned, and they do not have enough allowance for stretch before rubbing on something, need guides to prevent slapping, and more protection from debris. Maybe the pulley radii are too small for this amount of power. The deck and chute clogging is just too much and needs to be studied and redesigned. I think this is part of the belt wear problem. It has just about 60 hours use starting year 4.

Next time I buy a "premium" mower, it will be from a place that allows a test run and on normal uncut grass before I buy it and that knows when something not normal if it wears too often even if the warrantee does not.

we bought a husqvarna lawnmower appr. 3 years ago on july the 4th and the mower has only 195 hrs and we have had nothing but problems out of the mower. We have replaced the pullys which you could not get the parts at Lowes or through the factory had to go to Chesnee SC at Western Auto Parts to get the parts and recently another pully came off binding the blades and had to replace for the second time and had to replace the blade spindal.We cannot find a pulley at Lowes and we dont have the time to run all over the country looking for the part and we cannot afford to have the parts shipped.We paid 2500.00 before taxes for a piece of junk mower and wish to be contacted by someone to talk about the situation and not on the computer.Thank you

I have a riding husqvarna yth2448. It is really bad. I have had it for two years, have spent >$1500 in repairs, and it is now not running again. The Briggs and Straton engine has had a valve fall off the rocker arm. Later a headgasket blew. It is backfiring and not running again. The mower seems OK, but the engine is NOT good. I have always put Stabil in the gas,and performed proper maintenance. NO more B&S engines for me.

I have a Husqvarna YTH1542 lawn mower and the fuel tank is leaking very bad. The tank is made of two parts and the fuel comes through the joint where the two parts come together. I have heard that there were many cases of the same problem as mine. Is there anyway I can get a new tank anywhere? Thank you

The results are that I lost a lot of fuel many many times, and another problem is that the fuel gets on the engine and the electrical wires that caused a fuse to go off. Everything under the hood is dirty because of this leak. What should I do?

On 5-13-08 I bought a Husqvarna riding mower from the Lowe's store in Waxahachie, Texas. From day one I became concerned, while starting the mower it blew out a great big cloud of smoke. It did this everytime I started the mower. At first I thought it was just part of the breaking in process. After awhile I started wondering if there was something wrong with the motor. It didn't take long for me to find out. After putting 24.5 hours of use on the mower,( and yes, I did change the oil, and filter, at the recommended intervals), the engine started making a loud clanging noise. I tried to get it to the driveway where I could look at it when it backfired loudly and stopped dead in it's tracks. I tried to restart it and got just a whining noise, it wouldn't restart. I cut my lawn with it 5 times. It was just over 90 days old. the money back warranty had already expired.

I called the Lowe's store to find out what to do. They immediatly tried to pass the buck to the manufacturer. I told them I had only used it 5 times and thought they should either fix it, (which I didn't like because I didn't buy a rebuilt mower, I bought a NEW one), or, give me back my money, or maybe, just trade me out with another new one. They would have no part of that. They said because I didn't buy the extended warranty I was out of luck and would have to pay to have it repaired.

After a visit to the store, with the mower, the manager agreed to have their warranty mechanic shop pick it up and look at it to see if it was a warranty issue. The manager had Lowe's pay for the services of the warranty mechanic and gave me back my mower. I thanked him and went on my way. I stored the mower for the winter and hoped the mower wouldn't have anymore issues. The smoke however, according to them, was due to me not allowing the motor to run full throttle during break in. I was instructed by the Lowe's lawnmower man to run it full blast all the time. That would stop the smoking motor. I realy began to worry after that, just what did I buy?

Six months have past, today's date is 5-13-09, the one year anniversary of my purchase. today, (5-13-09), I had to cut the grass again. I had about two thirds of a tank of gas and was able to cut the entire back yard, the side of the house, and most of the front, when, the mower began to sputter. I thought it had run out of gas, after all I did do a lot of cutting. While it was sputtering it was still running so I tried to take it to the stall where I could put more gas in it. But it went about ten feet and stopped running. I had been on it for about an hour and a half.

So, I got up off the seat to get off the mower, as I got to my feet...KABOOOM! The mower exploded and burst into flames. Thank God, I had ran most of the gas out of the mower, or, I'm sure, I wouldn't be writing this story. The flames almost caught the house on fire as well. It took me a few minutes to get a handle on the situation, I called 911 and began to fight the fire with the yard hose. It took me almost fifteen minutes to put it out. The fire dept. pulled up about two minutes later. The moral of this story is...DON'T BUY A HASQVARNA! It could mean your life.

I purchase a YTH20K46 lawn tractor fron lowes. As I was mowing the yard I smelled the odor of gasoline. I got off the mower, raised the hood to see gas running out of the tank all over the cutting deck and onto the lawn. We were very lucky there was no fire. after checking the mower I found the fuel tank had cracked right in the center of the bottom. There is no support for the bottom of the tank, it is just supported by the mounting brackets molded on the side of the tank. This is a safety hazard that everyone should be aware of .

Trying to register my new chainsaw. There's a slip of paper that says Husqvarna no longer accepts paper registration as of January 1, 2007. They tell you to go online and choose the Product Registration tab. The web address has changed and reverts to the new one when you type in what is on the paper/directions. There's no tab or way I can find to register this product (or any product). There's also no phone number to call... just a form to fill out that the user will receive answer from, via email.

I can't register the product. How will recalls be dealt with? If I have a problem with this, how do I contact them? Assuming it's all dealer based then?

I purchased a Husqvarna blower model 125B while on business in Texas. Had the unit maybe a month before the muffler burned through and fell off. I replaced this myself. Then in July of 2008 after the unit was 7 months old, the unit developed a bearing rattle, also know as a death rattle. Took the unit for warranty service to Krigger and Company in Gibsonia Pa. Was told that because I didnt buy the unit at this store that I would have to pay for the repair? In fact the service department would not even look at the unit until I paid a $40 maintenance evaluation? Gave the clerk my credit card and asked for the warranty to be considered. Clerk took my receipt and photocopied it.

Called Husqvarna customer service at their 800 number and asked for help. Was told that any Husqvarna outdoor power equipment dealer can charge for a warranty evaluation. Warranty was never submitted. Again called Husqvarna customer service 800 number and was told that they could not help me. Paid $55 for the repair. Feel that this is extortion. What is the reason for the warranty? Not buying any more HVA power equipment, that is for sure.

First I have to say I love this tractor but it has a very disturbing problem Husqvarna did not put guage wheels on the rear of the mower deck causing it to badly scalp my lawn nice tractor useless for mowing. I think Husqvarna should replace my deck with one of their decks with rear wheels even if it is just a 42 inch deck or at liest send me brackets and guage wheels so I can weld them on my self.

I have now spent over $1000.00 on a tractor you can't use.

On 12/1/08 I paid $4000.00 to the Sewing Studio in Farmington, NM for a new Husqvarna Topaz 30 embroidery machine that the store owner promised would also have free software. The software won't work 50% of the time, it freezes. The store says it's because my embroidery files are pes format, but the software is supposed to read pes! I've installed and un-installed the software 6 times to no avail.

From the first day I received it (12/8/08) I had problems with the thread. The top thread would break or make 'birds' nests' (a jumble of thread), the machine would jam and make horrible crunching noises. No matter how carefully I threaded it I still had problems. I took it back to the Sewing Studio repeatedly for these problems and each time they 'fixed' it, but it would continue to do it. In 3 wks time I had it back to them 4 times for the same problem. I had to either take it in or call about problems in Jan, 2009 and it was again 'repaired'. I picked it up and did not use it for several weeks, I just didn't want to listen to it make those crunching noises and mess up something again. I have an 11 yr old Brother embroidery machine that is working just fine and doing the EXACT same designs that the Husqvarna cannot do!

On Feb 16, 2009 I finally decided to try to use the Husqvarna again. It got 1/2 through the first design and formed birds' nests and made the horrible noises again. I shut it down and on Feb 17, I took the machine and all parts to the store and told them I wanted a refund, a full refund of $4000.00. They asked to send it back to Viking/Husqvarna so that the company could either repair it or replace it and I agreed even tho I did not want the machine and only wanted my money back. Fifteen days later, Mar 4, 2009 Wendy called to say that Viking/Husqvarna has not even looked at my machine yet! That she is to call back in a week and they might know more. This machine was purchased brand new and for the entire time I've had it, 3 mos, it's been nothing but trouble and unusable for about 1/2 the time if not more. I just want my money back.

$4000.00 for the machine,approximately $40.00 for stabilizer, thread, material and numerous 40 mile round trips from our house to the shop.

I purchased a new Husqvarna Lawn Tractor on 2/10/09. I brought the mower home made a couple of rounds in which I noticed a wobble in the backend. Called the dealer and brought in the mower.They ordered a new rim and change that. I brought the mower home and it continues to wobble. I called back and then I asked for my money back or them to replace the mower and they refused. The regional for Husqvarna told me they are not walmart so they will not exchange the mower. He explained they wanted to show better quality by fixing it and I said I wanted another mower but they deep on with the same song and dance. He tells me they will replace the entire rearend.

I speak to them again today and now they want to try other alternatives before ordering a new rear end. The dealer says he doesn't want to lose money so to **** with the consumer I guess it is. Husqvarna sold him a broken mower that was eventually passed on to me. Well, looks like the big guys can do what they will and want. I am out nearly 3000 dollars and a broken mower sitting im my yard with only 2 hrs on it. I spoke to customer service with Husqvarna and they pushed me right off to the dealer. They will not take it back on exchange which is what they told me. I know of another person who bought theirs at a different dealer and it was replaced so I know the regional that spoke to me is possibly not telling the truth.

We have owned the lawnmower for almost 4 years. We paid right at 2,000.00 for the mower. We took it to the shop for repair and was told the motor wasn't any good. It would cost about 1,200.00 to repair it. The warranty has been expired just over a year. The mower should last more than 3+ years. Is there anything I can do???

My mother and I purchased a new viking Husgvarna 1100 in the early ninties, Shortly there after he went out of business, the machine was very expensive but was a nice machine and has been used very little but it appears as if the main power supply has gone bad, this machine was to have a twenty yr warranity on certain things and life time on others. Who can a person get in touch with?

I went to one sewing center and since I did not purchase the machine from them they ignored the warranity, they would not even consider looking at the machine for $100 up. This does not seem fair to me. What do you do when a person goes out of business? Who can you contact that would be honest with a person about a machine and fix it?

I bought my Husqvarna Self-Propelled mower from Mills Fleet Farm near Osseo Minnesota. Used it only one and the self propell went out. Took it back to a Husqvarna dealer and it was fixed again. Used it and once again the self propell went out. I have a very cheap MTD mower I got at Menards and it works perfect every single time. I have had noting but problems with the Husqarna since I got it.

I purchased a Husqvarna Rose sewing machine for $1,200, plus another $500 in attachments. From the beginning, the machine would delay sewing when I pressed the foot pedal and then suddenly start sewing rapidly. This isn't practical for detail sewing of any kind as it restricts the ability to control the detail and pace of the machine. I have taken it in for repair of this same problem three times without resolution or any feedback from Husqvarna. I submitted an email to Husqvarna through their corporate website and received no response.

When I submitted the machine for repair of this problem the third time, I included a letter with the machine explaining the problem, the history of the repair attempts, copies of the repair work orders and asked for the machine to be repaired or replaced. Again, I received the machine back with the standard maintenance check list and no reference of the problem being repaired or acknowledgement of the letter I submitted. Each time the machine is sent for repair, Husqvarna has it for three to four weeks.

I also called Husqvarna Customer Service today and asked for assistance with this issue. I was told that I should ship the machine to the factory at my expense and they'd advise me of what they'll charge me to fix it. At this point, I am considering taking this to Small Claims Court for reimbursement of the cost of the machine and attachments.

The cost of this problem for me has been (1) the cost of the machine and parts, (2) my time and (3) gas for taking the machine to Loveland three times to drop it off and pick it up, (4) the loss of the use of the machine while it is in the shop for repair for three to four weeks each time I send it in for repair and (5) the personal stress while trying to resolve this issue.

4 years ago I purchased a Husqvarna yth1848 xp mower to cut approximately 3 acres of grass.(I do about half each weekend) This mower had issues from the start. First, the engine would slow when going up a hill and with the blades engaged. This was fixed under warranty and the kawasaki engine has been fine since.

However, I can't say the same thing about the blade platform. This has caused the mower to be in the shop every summer at least once every year resulting in bills more than $1000. Bolts fall off to cause the platform to not be held on properly, and the list goes on. This year, the roller fell off and was destroyed. Every year belts need to be replaced. I was thinking that a Husqvarna product as this would be quality, but I've been disappointed. Despite the good engine, I would stay away from this mower.

$1000 in bills over the past 4 years.

Purchased a new Husqvarna mower around June 2005. In early 2007 the mower seemed to be running on one cylinder. We called the company we bought it from since it was still under warranty. The serviceman found the rod had come off the rocker arm. He repaired at no charge.

A few months later the mower was doing the same thing. We took the mower to a nearby Western Auto to check out. It seems the same thing had happened again. We informed the service tech of previous problem. When they contacted the company about problem they said the engine had a problem if this had happened. The first serviceman should have replaced the engine. The engine was replaced at no charge.

Then the wiring had to be replaced to match the new style engine. Now we have a mower with who knows what engine when it needs to be serviced.

Two weeks ago the mower did the same thing. I had watched the first tech work on the mower and knew where the rod was. I showed my husband he checked and sure enough the rocker rm had come off the rod. He reattached and got it to run again. I believe there is a problem with these motors. I will try to get the Western Auto to check out if this happens again.

I purchased a new mower that should have lasted 7-10 years. Now I have a mower with a motor that didnot originally come in that mower with different wiring, And I still have the same problem.

I recently purchased a new Husqvarna ride on tractor model number YTH20K46 and an extended warranty through the seller. This purchase was made approximately 60 days ago (June 2008). The tractor was delivered by the seller with scratches all over the body of the tractor.

When I attempted to start the tractor nothing happened. I contacted the seller and they arranged, with some hesitation, for a replacement tractor to be brought to me. This second tractor had a two to three inch tear in the metal engine cover where the metal had been bent by the manufacturer. At this point, it had been some time since my grass had been mowed so I accepted the delivery.

Recently, however, the Reverse Operating System (ROS) stopped functioning. This system is designed so that the mower cannot be placed in reverse unless the ignition key is turned to a special position. I contacted Husqvarna through their email support option and received the following response including the addresses of two authorized Husqvarna repair shops some distance from my house (removed):

For safety reasons, we are unable to provide repair instructions outside the scope of the Operators Manual to consumers. Please take your unit to an authorized service center to insure that the unit is being repaired properly. The service dealer will also inspect the unit to be sure that there are no other repairs needed. We apologize for any inconveniences.

I then replied that this answer was not sufficient and that I was not going to transport the tractor to a repair shop at my expense due to the multiple problems with this product and the recent time since purchase and received the following response:

Attached is a copy of the warranty statement in regards to our policy. If your mower was purchased within the past 30 days, please contact us. We will need for you to fax a copy of the receipt. If not, please adhere to the guidelines of the warranty policy.

I then called Husqvarna support and talked to a very unfriendly customer support person who told me that they would not cover the transport costs as I had not purchased the extended warranty through Husqvarna. I asked to speak with a manager and was told that they would tell me the same thing. After insisting on being transferred several times I was eventually transferred to a voicemail system with no greeting. I have yet to receive a return call from anyone at Husqvarna after leaving a message on this voicemail.

I should mention that this is not the only Husqvarna product that I have had a problem with. Prior to my mower purchase I had purchased a Husqvarna leaf blower model number 125B. Within two weeks of the purchase the pull cord starter handle ripped off of the cord when I was starting the blower. I returned the blower to the store and exchanged it for a new one which has since functioned satisfactorily. I have contacted the seller and they have agreed to take the tractor back and let me exchange it for another tractor. Obviously I will be switching to a different manufacturer.

on june 15,2004. i bought a new husqvama tractor, when they devilered it, it had a sheared off bolt, they took it back and fixed it, short time later, it stopped running, they took it back, this time they said it was a warped head, when they returned it, it was smoking, they said it would stop soon, it never did,

last month it made a noise and stopped running,i guess it was a thrown rod or bearing, i tried starting it, it spun real fast like something was disconnected inside, i have always taken real good care of this tractor, changed the oil and filters when i was suppose to. now here i am, with a dead tractor.

this is two years after the warrinty. i have other tractors in the past with no troubles like this one. i an retired and can't afford a new engine,. is husqvama big enought to fix this tractor, as they should?

I have owned my Z54-26 mower since August 07. It has been in several authorized repair shops forat least two months and inoperable even more. The last shop made it clear they did not want to work on it since it sat there in the rain for two weeks, and it would be several more weeks before they could get to it. No replacement loaner in the meantime, since we bought it at the BX at Robins AFB in Ga, and not from them.

I paid $3199. less than a year ago and have an inoperable mower. We have had both Hydro pumps replaced by two different dealers, and told one of those rebuilt,(not new) pumps will need to be replaced again! In the meantime it will cost us $1500. dollars to keep our properties mowed while we continue to leave it in these shops , who have made it clear we are at the bottom of their priorities. We have two properties with a total of 6 acres that cost us $500. to have mowed.

We have called the factory several times and told sorry we can't help !First we spoke with Brian, then Corey who advised us to go back to the BX, where we bought it. The manager of the BX, Paul, gave me a website where we filed a formal complaint with the factory. We attached a photo of the paint peeling off the deck taken in October 07, and a chronological record of all the events. The original photo was sent to Brian last year with no response from him. We just received a negative, generic, form reply to this complaint, with no reference to the details.

We bought the Husqvarna because of the reputation,now I am out $3199., have an inoperable mower, and can not get dealers to work on it, (maybe in a month or so-maybe..), I am paying around $1,000. a month to keep my yards mowed! After going through 3 Hydro pumps in 10 months, when we only mowed less than five of those months, it appears we bought the ultimate lemon.

I purchased a new Husqvarna Model 7021RS lawn mower. On its very first use, the mulcher plug (flimsy plastic) was shredded after mowing over a couple of pine cones that were lying in the grass. No phone number is provided to contact Husqvarna directly, and trying to use their web based email/contact system puts you in endless loops. I am very disappointed in Husqvarna's consumer support system, and also in the flimsy and poor design of the mulch plug attachment. I would hope that they would make a heavier duty replacement part. Other than this one part, the mower has operated in a flawless manner.

I will need to purchase a replacement part, but the design is so poor that it may only last one mowing as well. Also - it is extremely frustrating trying to contact the company.

The transmission on my lawn tractor went compleatly out. My lawn tractor is only a couple years old. I was not to pleased but decided to take it to a dealer that i do a lot of business with. I purchased this lawn tractor at Lowe's. However, seeing how the warranty is already expired I did not think where I took it for repair mattered. It has been a month and a half and the dealer cannot get parts for the transmission from out sourced supplier. However the lawn mower still says Husqvarna on the side. I was mislead by thinking Husqvarna stood by their product for quality and service if something went wrong.I will tell every person I ever come in contact with that is thinking of buying a Husqvarna product not to do so.

I have not been able to mow my yard for a month and a half. I had to use a bush hog because my grass was waist high. The bush hog does damage to my yard because it is not designed to mow yards. I am very upset with product and service.

I got over 12 years service out of the last riding lawn mower from sears. but decided to buy a bigger and heavier lawn mower once I built my new house. I bought a 48 cut 24HP Husqvarna lawn mower from lowe's. Within the 1st year I had trouble starting the mower. I also noticed after using it for a while the mower cut the yard unevenly. Later that summer after taking it to an authorized husqvarna repair shop was told the spindle needed to be replaced. this however, did not even out the cutting. the lawn mower also occassionally left uncut gaps of grass between the 2 cutting blades. At the start of my 2nd year of use the mower would not crank.

I took it to the shop who adjusted the valves and completely serviced the mower as they had done in the previous year. When I brought the mower home I had been cutting approximately 20 minutes when the mower began to lose power. I disengaged the blades and attempted to drive the mower to my driveway to examine it but the engine began making a racket and the mower locked up. It actually slung a rod. I took it back to the repair shop and after examination they determined that the engine had blown up and slung a rod. this cracked the housing and all. I was informed that the mower was no longer under warranty.

I had owned it for 2 years and 8 months and the warranty is good for 2 years only. This is totally unsatisfactory. Husqvarna HAD a reputation for being a good quality heavy duty product. I've recently learned that there are many other who have experienced some of the same problems with their husqvarna lawn mowers. I am in the process of pursuing husqvarna to make it good. I am posting this simply to give others fair warning. I would not recommend buying a husqvarna riding lawn mower.

To replace the short block will cost over $1,100. To buy a new engine will cost nearly $1,200. In either case, a lawn mower this new should NOT be having these kind of issues.

I purchased a husqvarna selfpropelled lawn mower a little over two years ago for a listed price or $379 from Sears and expected it to be a quality product. It was a selfpropelled walk behind modes with a hi-vac bag. after several seasons of use the bag failed. The door grassbag part (made of plastic) would no longer support the metal rod connecting it to the opening making it unusuable.

I contacted sears for nearly an hour talking to four different tech's /support help and they said the product was out of warranty and gave me the incorrect number to husqvarna to try to resolve the matter. In my forty years of using mowers with bag attachments never have I had a bag fail after two seasons of use and I did not expect such poor service from one of the most expensive mowers that sears sold.