Hunter Fans

I bought a Hunter Highbury 52" ceiling fan with light kit and remote control on 5/15/12. I got home, installed and wired it exactly according to directions. The light worked great but the fan was dead. Remote receiver clicked when buttons were pressed which indicated it was working; however, the fan would not turn under power at all. I called Hunter's help line and waited and was ignored for 45 minutes. When the option to "leave a voice mail" came on, I selected it and was told, "I cannot accept voicemail at this time. Goodbye," and it hung up. I used the "Contact us" form on the website to request assistance then started researching Hunter remote control fans on the internet. I found out they are generally crap and so is Hunter's customer service. I took the fan down, boxed it back up, and returned it to the store for a full refund and bought a good old Hampton Bay fan from Home Depot. Put it up and it works fine. I thought I was going to spend a bit more on the "Cadillac" of ceiling fans and get a really good product. Not!

I purchased a Hunter Ceiling Fan, model 23530; it worked for 6 yrs. The remote for the light still works but the fan operation has stopped. I contacted customer support for warranty replacement as this fan was sold as having a lifetime warranty. I was told only the motor is covered under warranty and I needed to send $58.99 plus shipping for a replacement receiver. l will not purchase or recommend Hunter to anyone again.

I have a model 21871 fan mounted in a very high ceiling, thus the need for a wireless remote. This unit is in a vacation property, so there's very light use of this fan. The first receiver failed after 2 1/2 - 3 years of use (2010). Hunter replaced that receiver without cost. It was a different unit, so I had to wait for them to send me a new remote, again without cost.

Today, I called them and explained that on our last trip in March 2012, the fan worked for a week and the night before we left, it stopped responding to the remote. Long story short, it was another bad receiver. Only this time, they said $58.99 plus tax. I said, "I thought Hunter had a lifetime warranty?" Sure enough, but only on the motors.

I am not going to spend $65 every two years for something that is obviously a problem on Hunter's part (Search the web and look at how many receiver failures there are for Hunter fans). I have 5 other Hunter fans, and all are great. One of these is also a wireless (a different model) and has been fine for the last ~2 years, but I'm crossing my fingers.

We purchased 2 model 23267 Hunter Seville ceiling fans in May 2008. They are both in our bedroom on either side of our bed and they are quite unique. While running on medium speed, one fan completely unthreaded its down rod and then the electrical wiring unthreaded inside the unit. It fell to the ground and broke.

I have called Hunter customer service 4 times with over 2 hours wasted talking to morons. They say that they cannot get me another as it is discontinued at their warranty center. But I can find it available on their website and 3 others under a new name and model number. Their option is for me to send the broken one back and they will replace it with a totally different type of fan and I can choose from 3 of their choice of replacements that are nothing like the ones I have. Then I can eat $250.00's of crow on my other fan or I can spend another $250.00 - $300.00 to buy a matching fan for their replacement.

I have been waiting for a supervisor to call me for 2 days. The customer service assures me it takes awhile for that call. Has anyone else had a fan come down? It is a wonder it did not hurt anyone or catch the house on fire. There were sparks and a loud popping before it came down on my bed and then the floor.

My Hunter fan stopped working due to malfunction of remote control and receiver. I called technical support and they requested a model number. The number on my fan is under the covers and to see it, I have to remove the fan. I cannot remove it due to my age and condition. Last time, I paid a handyman to check reason of malfunction. The tech support suggested to take pictures and send email to customer support. When I took pictures and composed email, I tried to find email address in the internet but couldn't. I called support over the telephone and waited for 40 minutes to have representative on line. However, she said that they don't have email addresses for customers. Now, I need to pay handyman again to find a model number without guarantee that needed parts are available or affordable to purchase. The service and quality of product is terrible. It is shame what happened to this company.

I purchased 3 ceiling fans 5-6 years ago, and 2 of them in the same month have developed problems with the remote control sensor in the fan. There is no other way to control the fan. I called Hunter, and the fix cost $50 for each fan. On the box it says "Lifetime Warranty." When I did research online, I saw other people are having the same problem. When I purchased the Hunter fans, I spent a little more than I had planned, because I had always heard Hunter was a quality product.

I had this Hunter Fan Ridgefield 28683 installed, and it began to smell like something burning. After calling the repairman back to check it, he could not find anything burning in the unit. I returned to the store and purchased another one - same thing. After the third time having the repairman out, we discovered that the globes have rubber bands around them to cut down sound I guess, and when the light is on, they get hot and smell like rubber burning, of course. So we removed the rubber bands and the smell went away. However, after about 1 1/2 hours of leaving the light on, it went off by itself. I waited till it cooled down, and tried it again and it came on. So far no more problems.

This has been a real headache for me. I had to pay the repairman each time he came out, just because you put rubber bands on the globes, and as why the light went out by itself, it is a mystery. However, I don't think I will be buying a Hunter fan again. I have them throughout the rest of my house, and thought they were good fans, but his has been very unsatisfactory. I am not a happy customer.

My fan has burned up 5 remote receivers since 2003. The first one went bad in 2008 and I have had to replace the receiver annually ever since. Hunter is now telling me that when you have a fan with a remote receiver that you are to disable or not use the wall switch. Using the wall switch to turn the unit on and off sends an electrical charge to the remote receiver which will eventually burn it up. Although this is not indicated in any of the documentation that comes with the fan, they are now refusing to replace the part unless I pay $58.99 plus shipping. Someone needs to bring a class action lawsuit against Hunter Fan for continuing to place faulty parts in the hands of their customers.

Being installation involved working with electricity, we had the fans installed. We did not do it ourselves (about 8-9 years ago). The fans started up without being turned on and the lights will go on in the middle of the night. They both operate off remotes. Is this the problem? From what I'm reading, this is a common complaint- major flaw. I, too, trusted the name. Hunter--never again!

So many issues with this company! I dread calling them every time something goes wrong. I work at a maintenance facility maintaining and repairing all of our amenities. Some fan blades had broke, so I "tried" ordering replacements. I gave them the proper model number, but had received the wrong blades. Not a big deal--mistakes happen. However, when I called the lady argued with me telling me I was wrong and eventually hung up on me. So I looked up the part number and that part number matched; however, they were still the wrong blades. So I called them back explained the situation again, sent them a picture and everything. Sure enough there was a mistake and they send the correct blades. Then I did not receive the grommets to install the blades. Now, I cannot even begin to explain what a pain that was!

But to keep it short, I would expect to be on hold for over a 1/2 hour at a time and always expecting to be disconnected at least once every time I placed a call. They also do not send receipts or email invoices during purchase or with the purchase. I was told I have to call back every time to get a receipt! What is that? The biggest pain in trying to obtain a receipt for a $5 part basically took over 2 weeks and 6 phone calls. Then I was told the person who uses the fax is not there (after they have sent me faxes plenty of times in the past). This is all bare minimum here, but the gist is this company is horribly disorganized, rude, and customer service is almost non-existent! I am not one to typically write bad reviews, but this company was just one of the worst I've every dealt with (besides the DMV and AT&T).

Hunter Fans' remote controls have an obvious design flaw. I've went through three remote receivers and now Hunter won't replace it without a charge of $50. Their comment is "We only warranty the motor"- For good reason, motors rarely ever break down. Think about hot water circulators. Their motors last for ever, mostly. I specify design and materials for a company that owns eight buildings. I've seen other fan companies with fans that have remote controls, all but Hunter Fans operate without issue. Think twice before buying a Hunter Fan- you're bound to have it break down and be charged for repair or replacement parts. I won't bother even considering Hunter for future projects, even if the price is right.

I called your support center. I was on hold for 20 minutes. The reason for the call was the manual talked about a back light. The back light didn't work. The rep told me this model (44132) doesn't come with a back light and it was a misprint in the manual that was supposedly corrected in Oct 2010. That's odd because the date sticker on both the box and on the thermostat says 03/11. All she did was apologize. Never once did she assist me or ask me what can be done to make it right. She even went as far as to blame Lowe's for not opening the factory sealed package to fix the misprint. Then she became rude. I asked to speak to a supervisor and she refused saying none were available.

I told her I would hold. She again stated none were available. I told her I would hold and she said, and I quote, "Sir none are available and I was tying up her line." Really? Is this how Hunter treats their customers? If so, then I will remove this thermostat, the two hunter ceiling fans I own, and send them back to you. When I told her I would wait, she put me on hold briefly, then came back on again telling me none were available. I guess all she wanted to do was argue. Finally, after telling her that I will not leave my number and I will hold, she transferred me to a "supervisors" voice mail. Wow, how professional. I want to know what Hunter intends to do to make this whole situation right. Because at this moment, I am 100% dissatisfied with Hunter and will never purchase another product and I will tell everyone my experience. This includes posting on all social media, print, and blog websites.

My Hunter fan was instilled in my brand new home in the spring of 2011. Two of them wouldn't light up. For one, my electrician replaced the light box. The other one was such a lemon that there was no easy fixes. So he bought another entire unit. I called the company, had to wait for nearly half an hour to reach a rep. I told the rep sending a light box would not fix it, but she didn't listen to a word I said. She said she was going to send a light box, and then when I needlessly get it, I can call to tell her again that a box doesn't fix a totally defective product. Terrible customer service for a lemon product!

Moved into new home in September 2001. Rather than have builder install fans, I had braces installed so I could choose fans. The previous home, I had 3 inexpensive fans, worked for years. I opted for Hunter for the living room and home improvement store brands for 3 bedrooms. I just recently bought Hunter stand fan (90390) and can't assemble because "spinner" can't be removed. Spinner has to come off to assemble the entire fan.

Yes, I know, 10+ years. But, my 'old' cheap fans (previous home) were still working when I bought Hunter and the home improvement store brands (all 3!) are all still working. I'd guess problem is the capacitor but since I have to pay labor for repairs or installation I've opted to buy a new ceiling fan and it is not a Hunter! It's WestWinds Southwest Designer. I'll see if a neighbor can get spinner off; they should have put it, and plastic nut which also can't be removed until spinner is off in bag with remote and instructions. I'm adding complaint primarily to suggest to others that they purchase a different brand.

The value for money is absolutely not what price of either item was. Three stars is because ceiling fan did last about 10 years, and stand fan has good features if it ever works.

I bought a Hunter Fan in February 2006. The remote stopped working for the light, in August 2009. After many tries to fix, Hunter sent a new fan. The remote is not working again, as of Nov 2011. Hunter now says that is a part, and not warranted, so they will charge me $33.99 to ship a new receiver. Of course, I have to pay someone to install it. Never buy a Hunter Fan (service is lousy), especially one with a remote!

After remodeling our home in 2008, we installed 2 Hunter ceiling fans. We bought Hunter because we thought this was a reputable company, with quality product. Wrong! We have model #23683 which are fans, with light and a remote. Both of them worked fine for about 6 months. The problem was the light could not be controlled using the remote, and bulbs only last 1 month.

I ordered a replacement "receiver", which took 2 months to get because the part was on back order (that told me lots of others where have the same problems). The second receiver lasted about 1 year at the most, and once again we encountered lots of problems afterwards. We could not run the fan without the light on. We could not control the light functions at all. My second Hunter fan started, randomly, turning on and off, which hunter said was "interference", and I should change the remote code, which we did, with no resolution. The light just kept turning on and off, so we replaced the receiver in that unit, after we checked all wiring, and connections etc.

Both fans are again, having the same issues. I contacted Hunter, and they are sending two new receivers. They did try to charge me for them, and had I not told them these fans have a lifetime warranty, they would have charged me $35.99 + shipping for each. From all the complaints I have read about Hunter fans, I think I should not waste my time, or safety trying to repair these, and just buy new ones! By the way, I have a White Westinghouse ceiling fan, with a remote, that has worked perfectly for 7 years. I cannot and will not recommend Hunter!

I am now on my 3rd receiver for my Hunter Fan. They will not back the part since each time. It is slightly over one year old. I have now spent $150 for faulty receivers from them. They always claim that it is the electric companies' fault that the part has gone bad and not theirs. The last one there was smoking in our room. After taking it off, you can see where an electrical component flared up. After 3 faulty receivers and the fact that Hunter will not back their faulty parts, I am done with Hunter and will never recommend them to anyone. Their customer service is horrible as well. You can expect a 20-45 minute wait on the phone. If you leave a message for them, expect to be called back in 4-5 days. If you e-mail them, expect a 6-7 day wait.

I have had 8 remote receivers fail in about 6 years on 4 different units. A 5th fan, a different model has not failed. After purchasing $200 worth of replacements, they still fail to take responsibility for the poor design of these controllers. They also give me a conversion kit to turn them back into the pull switch version. All they want me to do is keep on purchasing replacements. I will never, I repeat, NEVER recommend or purchase their products again.

We had a one year old fan that just quit working. After checking power and batteries, I called Hunter and they sent me a new remote receiver. I was curious as to why they didn't suspect the remote transmitter and didn't send one with the new receiver. The fan works now, but I noticed melting of the case on the old remote. I took it apart and found a resistor had burnt into the side of a large capacitor, melting parts of both and the case. This receiver was separated from the light and any heat source. This is a scary stuff for a bedroom fan where air is blowing over the burning parts, fanning the flames.

I have a Hunter Fan that I bought in December 2010. The light on the fan worked without problem for exactly one month. It then started to blink like a strobe light. Hunter Fan sent a replacement after I sent them the light kit from the first. However, before they sent the second fan, they told me that they never received the light kit I mailed. Of course, I couldn't prove that I did send the part without a tracking number (which they did not request on the mailing instructions). Eventually, they did receive the package and mailed the second fan.

The second fan worked for one night, and then began blinking just like the first. I called Hunter Fan again. And again, they mailed another refurbished fan. The third fan worked for about 7 months until the fan motor sparked! The fan is wired correctly. Now, the fan won't work. Our one year old fan's model is no longer made and I have to pick out a new fan (not the Showroom, Original, or Prestige styles) and hope it works. Great. Oh, but, of course, before I can get the new fan, I have to mail some part of my current fan (the third) back to Hunter. I guess this time I'll get a tracking number.

A few months back, I bought a Hunter ceiling fan with light and remote control. In more than three instances, I found that the lights turn ON automatically. I am afraid because this is unsafe operation and it is costing us more electricity consumption.

i have 2 hunter ceiling fans, both are less than one year old. they both change speed and the lights go on by themselves. i'm worried that this could be a safety issue.

I went to change the switch to summer when a large piece of metal broke off the light housing (happened on 2 of 3 fans). I called Hunter and was on the phone waiting for CS for 20 minutes or so. Finally, I decided to leave a message. They called back five days later. They said they no longer carry the light kits for these fans (approximately 10 years old) nor are there any replacements. I have two other fans in the kitchen that have those cheap paper shades which need to be replaced. Guess what? $12 a piece (not including shipping) for replacement white paper shades. That would be a $96 investment in paper shades. Better to invest in completely new fans than to deal with poorly made products, poorly supported products and a customer service who clearly doesn't really give a hoot about their customers.

I bought a Hunter Fan in 2004. It worked great for 5 years. and I loved it. Then the remote (Part No: 85095-01) stopped working. The red light would stay on continuously, draining the battery within a day or two. I called Hunter and they said, at firs,) the problem was the receiver, which was not covered under warranty. When I described the red light, they said the problem was the remote which they would replace for $39, plus tax. The remote is not covered under warranty either, only the fan motor.

The fan does not work without the remote and the remote cannot be purchased anywhere else. Plus, Hunter stopped making this fan. I will not buy another Hunter product.

After fewer than 18 months, the lights on my Hunter fan began blinking off and on --not flickering, but blinking. So I set off to replace the light kit only to find after a lot of research and driving around to different stores that I can't get the part. All the stores told me to contact Hunter Fans. I couldn't find any way to order the part directly from Hunter, so I sent them an email asking about ordering the part and telling them of my frustration in trying to find it locally. I got no response at all. So not only did the lights quit working after less than two years, but the bad part is impossible to replace and they don't respond to customer inquiries. Never again.

The plastic blade hub failed on our 10 year old Hunter fan (model 22523) in our bedroom. Occurring during the night, pieces of the hub scattered about the room as they fell and struck the rotating blades. I removed and disassembled the fan to make sure that the part was accessible for easy replacement and called Hunter, assuming that the "lifetime warranty" meant something.

After wading through an interminable automated answer menu and waiting 10 minutes on the line for a rep to answer, I was told that part was available but cost $20 + shipping ($8+change). I think that these were unreasonable charges for a small 50 cent piece of plastic that would easily fit in a CD envelope. So much for the warranty! I have owned/used Hunter fans for more than 50 years and have several installed in my current home but I certainly now have serious reservations about buying any more as I feel that this is very poor customer service. Unbelievable what this country has come to!

First pedestal fan breaks and is under warranty. It was replaced. Replacement fan (paid to assemble it) breaks within two weeks. Hunter tells me to mail the power cords and serial numbers. I mailed them. No word from Hunter. Today, I'm told the cords were never received. To gain this info, I was on hold 4 times for over 6 minutes. They promise to return a call if you are on hold too long within 72 hours. Never again

I purchased two Hunter Windspan fans from Home Depot, model number 20174. After installing both fans, the remote receiver on one of the fans did not work. After calling Hunter, they sent me a replacement receiver. After installing the replacement, it appeared that the fan was working. About two weeks ago, I woke up to what appeared to be burnt plastic. When I got home from work, I discovered one of the fans did not work (the same fan that had the receiver replaced). After closer look at the fan, I discovered the remote receiver had caught on fire. There was just the burnt plastic shell left, with smoke damage on my ceiling. After a few miserable calls to Hunter, they finally agreed to send me a replacement fan. I was promised next day delivery.

The replacement fan came almost two weeks later. As I installed the new fan, I tested the remote before closing the fan housing to the ceiling. Once this was done, the remote fan and the remote did not work. Same original problem I had. After calling Hunter again, I was told that I was in warranty limbo. Because the original fan had not been shipped back to them yet, the warranty had not been transferred to the replacement. The only reason I have not shipped it back yet is due to the fact that I am still waiting on the shipping label they promised me. The wonderful customer service people on the phone (sarcastic) told me that the label had been requested for approval, but could not tell me when I should receive the label.

In the mean time, I still have a new fan that does not work. Very frustrating. Everyone I spoke to at Hunter, including a Manager Desmond **, was not helpful and very uninterested in that fact that my new Hunter fan had caused repeated problems and even caught on fire. Horrible, horrible experience. I have four more new Hunter fans still to be installed. Another brand, including a Home Depot brand is sounding a lot better than what I thought was a good and reputable company.

I have installed 4 Hunter fans within the past decade. One has a broken light pull. Another has an intermittent metal rubbing noise when the fan is on, and I had to replace one of the ceramic/porcelain? Bulb holders that you twist the bulb into. A different fan with a dim-able light had the transmitter/motor burn or melt and we had an electrician replace it. It then worked for only about a month and we would smell an electric burning type smell when it was on. It didn't work at all, yet the light turned on by itself the other night. I guess the remote is not connecting to the transmitter? The newest fan w/ florescent light we had installed just stopped working altogether. Is it really worth it to pay another electrician to trouble shoot these fans? I'm thinking I will invest in a different brand from now on!

I refused to sell me parts needed to restore three Hunter original ceiling fans. I can even provide emails documenting their refusal. I have three ceiling fans which have no blades and cannot be used. They are all in working order and could be used if Hunter would sell me some replacement blades. Will I have to purchase three new 52" ceiling fans.

Buyers beware! I purchased a fan from Discount Store (Tuesday Morning). According to a Hunter Fan representative, if not purchased from an authorized dealer, the warranty is invalid. The remote control did not communicate with the transmitter, making the remote feature worthless and the pull chain broke within 7 days of installation (I paid an electrician to install). I bought Hunter since I thought it was a reputable manufacturer and I wanted quality. I will never buy Hunter again. Read the reviews, this is a poor product!

I am very disappointed in Hunter parts. I have 3 hunter ceiling fans and 2 of them need new receivers. I ordered the 2 receivers on 9/22/10 and was not told that they would be back ordered until 10/14/10, until I received a letter in the mail telling me. Now fast forward to 10/15/10 today and I receive another letter telling me that they are again back ordered until 10/29/10. I call customer service to find out what's going on, only to be told that I would be receiving another letter telling me that the receivers would be back ordered until 11/12/10 and that there was no shipment that were going to be received before then and the letter I received that stated the receivers were back ordered until 10/29/10 was in error.

It looks like Hunter is just stringing me along and I will never get the receivers. It is really looking like I will have to replace the fans to be able to get what I want. What do you think the odds are I or anyone I know will be buying any hunter products in the future if I can't get parts to repair them as needed? Which after reading about some of the complaints about hunter products and customer service, the odds are slim to none.

I purchased one of Hunter's remote control fan units in 2006 and had it installed in my new home. From the start the electrician nor myself (being an electrical engineer) couldn't get the light to work with the remote. So instead of taking it back I had the electrician to wire the light straight to the wall switch. The fan part worked fine with the remote and the light worked as long as we used the wall switch.

One day about 6 months ago I switched on the light and sparks came from one of the bulbs. Smoke was everywhere and the socket for the bulb was damaged. I put wire nuts on the exposed wires and figured when I had time I would replace it. Yesterday morning my wife calls me at work to tell me the light was shooting out sparks when she turned it on from the wall switch. I left work and replaced the fan (with a Hampton Bay fan) before it burnt my house down. As others have mentioned, I also noticed the fan speed had began to slow down over time. I plan to contact Hunter regarding the matter being that the fan became a fire hazard. Although I'm not expecting much judging from the responses others have received from Hunter.

When I built my house many years ago, I installed several Hunter ceiling fans. The old heavy cast iron type. They still work great. Recently, when I wanted to put one in another room, over my bed, I went back to Hunter and ordered another old style fan, $300.00 plus. Out of the box it looked and felt like the original fans. It wasn't. As soon as I turned it on, the rotor, the part that rotates inside the motor, was scraping on the end bell of the fan housing. The end bell is the part you see when you look up at the fan. It looks like a grill with vent holes in it. It was a loud metal to metal scraping sound.

I took it down compared it to my original fans. The stator-rotor design was different and the fan was not assembled correctly, i.e. no clearance for the rotor. I called Hunter for a replacement which took about a week. I installed the replacement fan, turned it on and it sounded fine. It has been in constant use for about 6 weeks, (my original fans have been in constant use for over 25 years). A few nights ago, we awoke to a strange noise. It was the fan. The rotor scraping on the housing, again. This time instead of continuous it is intermittent. It will start scraping any time and last for about 30 seconds to a minute.

It may go all night without doing it again or it may do it a dozen times a night. Great for sleep! I have held a Master Electricians card for 30 years and before I retired from electrical work, I installed many Hunter fans. There is no problem with installation. They have gotten cheaper in quality and fabrication. Today, I will start the process of getting another replacement from Hunter and stop recommending Hunter.

My first complaint is the fact that Hunter does not sell a 6" extension rod for their fans. By doing so, they create the problem of someone installing the fan illegally, (must be 7' from floor to blades, code), or just flat not selling the fan and the consumer going with another manufacturer that does sell a 6" extension to meet their needs. And yes, there are plenty of fan companies out there who sell fans with 6" rods.

My next complaint is much like all the others where those Hunter products are not to the quality that they once were. I'm an electrical contractor with 32 years experience, who installs fans all summer every summer and the list of complaints for Hunter fans includes bad remotes, bad motors, bad finishes, parts so tightly put together you can do a field change without stripping the screws, and my list could go on. I wonder if this quality control could have something to do with the fact that these fans are produced in China where the quality control is not up to par. I used to always recommend Hunter fans to all my customers, but not anymore. I'm sick and tired of a company that couldn't care less about its products' quality or its customers' happiness with it. All they care about is the dollar which they won't have when no one buys their products. Good luck with that, Hunter!

We bought a Hunter Ceiling fan around 3 years ago. It has not worked very well since day one. First the remote did not communicate with the fan control unit which is housed within the mechanism. The remote was replaced.

It works fine but now we are experiencing problems with the fan slowing down, turning off and sometimes the light comes on although they were not switched on. When this happens, the fan switches off. The fan is used purely for air movement at a low setting in the hallway. It is not used to cool a room.

I am concerned that there may be something significantly wrong and I am worried about a fire hazard. When I spoke with the store I bought the fan from, they said to get in touch with Hunter; I have not done so thus far. Do you have any knowledge of symptoms described and is there a fix? Thanks.

Hunter ceiling fan remote receiver modules are pieces of crap and dangerous! We bought a brand new house that had 3 Hunter fans, 2 of which had remote controls on them. The 1st electronic remote module went bad after about 6 months of light use and neither the light or fan would come on. I called them and they sent a "free" replacement which went bad after 1 month. The 2nd fan remote module went bad and let the smoke out, smelling the living room up bad. It was just out of it's 1 year warranty.

I am an electronic tech and decided to troubleshoot the bad modules. They have a blown Thyristors (BTA08) which only cost about $1 to buy. The modules are not designed correctly for these to keep on blowing. To buy a new module is over $60. I do not trust these modules anymore and took down both fans and bought new ones with pull chains which cost me about $350, with me doing the work. Hunter should be held accountable for their junk which is costing people lots of money! My personal opinion is that Hunter **!

Purchased ceiling fan in 2005, and over the last few weeks the fan began to run slow. A check of the light kit found the capacitor deformed, melted and cracked. A call to hunter fan reports "this is a common problem after a few years" rep advised. "you have to replace the whole light kit. That's your only option!"

The part is $42.00 to repair. Now my $100.00 fan costs over $142.00. Apparently hunter knows these components are a problems and a potential fire hazard. I feel that hunter knowingly is selling an inferior product.

I have had my Hunter Fan about 25 or 30 years. It worked fine until 5:00 AM today, 06/15/2010, when I was awakened to the smell of smoke. The only thing running was the ceiling fan. I am an ex-fire fighter, and I turned the fan off right away. Just to be sure, I tried to restart it and it would not start. So I shut it off again. Is there anything that can be done about this? The model number is 25660 S N 004043.

I bought 5 Hunter ceiling fans (original) model at Home Depot in Chesapeake, VA in 2004. All fans installed by licensed electrician and worked for from a few days to a few weeks. One lasted 5 years with an oil leak. This cost me lots of money to have all the fans replaced and taken back to Home Depot where my money was refunded at a lower cost than I paid. It is criminal to sell such a poor product that I purchased and lost money. Hunter fans used to be one of the best fans made. I would not recommend their fans until assured they are now producing a quality product. Home Depot no longer caries the Hunter "original" fan. I would estimate my loss from not receiving full amount of purchase and electrician cost to be $500.00.

I own the Hunter 1896 Art Nouveau Ceiling Fan. I installed it myself 8 years ago. It worked well for 6 years and began to slow and barely start, eventually not starting up at all. The light work, but it looked like the motor was gone. I did a lot of research on the web and diagnosed an electronics part called the capacitor that was probably the reason. I looked up that part on Hunter.com. Nothing, no reference at all. I emailed their tech support. They responded with a scant informational message and a reference to the manual for fixing the issue. They did give the part number, and referenced the parts guide. But when reviewing the manual and parts guide, there is no mention of the capacitor. They are clearly not letting their customer know about this easy fix. They'd rather have them buy a new fan.

I told this to Hunter, but there was no response. Hunter is a good fan, however, they have an Achilles heel and the company does not promote it's easy fix. They have a capacitor in them that will eventually go rendering the fan idle usually between 5-10 years. It's a cheap enough part and a reasonable repair, but unless you contact them directly, they show no such part on the manual, in the parts guide or anywhere on their site. It's planned obsolescence. After much research and some help from Hunter, I will replace the part and hopefully get the fan working again. My gripe is Hunter is not being forthcoming to it's consumers.

I have 2 fan/light combinations that are approximately 10 years old. There is nothing wrong with the fans. However the remotes have fallen apart. Hunter customer service told me I have to buy new fans! That the fans are discontinued and that is my only option. What kind of company does not stock parts for their products? I checked into the possibility of a universal remote, but my Hunter fans cannot use them. So I am stuck with 2 good fans and no way to use them.

We bought a home with a Hunter Fan (remote control). The fan and the light stopped working. We had the receiver and the remote checked. The receiver is bad. A new one will not match the remote. To replace both is over $100. There is no on/off switch on the fan so it cannot be used unless it is rewired by a rocket scientist.

I just replaced my bedroom fan after a couple of years of problems with my Hunter Ceiling Fan, "Palermo. " I have had remote control problems with it since it was about 6 months old. I got replacement on the remote 2 times, then was told it was the receiver but was out of warranty. The big problem with this model is that it has no pull chains nor can you re-work it in order to install pull chains! How stupid can a company be that there is no backup when the remote doesn't work. I would have happily used pull chains. The fan became completely useless with no way to repair it. This was a $300 fan.

I purchased 4 Hunter ceiling fans from an eBay powerseller with a 99.9% positive feedback rating last August. They were installed by my contractor during a home renovation. Since it was winter, I did not use the fans until January, when the radiators were turned up too high (we can't control the heat in our building). The bedroom fan, which was equipped with the remote feature, did not respond to the handheld remote unit. Upon a phone call to Hunter, I ascertained that it was due to the receiver being totally absent in the fan. This meant the fan had been incorrectly packaged without a receiver, or else the contractor would have installed it. Hunter sent me a receiver, which an electrical engineer friend installed at great physical cost to himself (he wrenched his shoulder doing it). This receiver proved to be DEFECTIVE!

I called Hunter and they sent out another receiver. Because of all the delay in time between my calls and the shipping, etc., now more than a year had elapsed since the fan's purchase. Now, Hunter refuses to pay for the labor involved in installing the new receiver, and the cost of having an electrician do it is equal to the cost of the fan! Hunter claims that since "I didn't buy the fans from an authorized dealer", I am not entitled to reimbursement.

If they had not omitted the receiver from the fan's box in the first place, the contractor would have installed it and then, if the first receiver they sent out had not been defective, I still would have been within warranty and not have had to pay the enormous cost of an electrician. So, they will not reimburse me for the cost of the electrician because (1) I purchased the fans from someone who is not an authorized dealer, (2) the warranty period expired, and (3) their warranty (tossed out by the contractor with the box) supposedly states that only the MOTOR is under lifetime warranty, not an "accessory" which they consider the receiver to be. Gee, I thought that was an integral part of the fan. This absolutely stinks.

Complain, complain, complain. I bought a Hunter original ceiling fan in 1980. It has been in nearly constant use ever since because it has been in the living room and then bedroom of my house. Only recently has it begun to make a periodic humming noise. Nearly 30 years of essentially constant use (running probably an average of 20 hours a day), lowering my need for air conditioning. I couldn't be happier.

I've never bought any other brand of ceiling fan and currently have about 10 of them (I have one non-Hunter but it came with the house). I have been very pleased with them and never had any problem with Hunter ceiling fans other than this one that wore out after 29 years.

If your fan fell from the ceiling, that was a bad installation. I use no remote controls, only the wall switch and the chain. Wireless remotes are a bit tricky, subject to interference from electrical items in each room, and a very different technology than a fan and motor. Don't judge one based on the other.

I have called the 888-914-1114 number again, requested to talk to the Supervisor which they told me is name was Ron and he proceeded to tell me I'm not getting my money back because I had the 60 day trail period.

He said he's just sending out another unit, and that I stopped June and July payments, which is only right when your company refuses to honor your own warranty,by replacing the defective unit.

JamI then advised him the unit stopped working in 29 days, we paid for the extended warranty that insures that if the unit broke, we would get a new unit sent out and replaced the defective unit immediately, and this was never done.

I requested my money back, and to stop debiting my account, but your company refused to do so, and we requested the unit returned at your cost because you refused to honor the extended warranty.

JamI don't want your company to send out another unit, will never buy your product after this experience, and expect my refund and damages in a check by Monday , July 27, 2009.

Consumer Affairs and other agencies have been contacted, and still your customer service department never responded.

As a Hunter Fan dealer, I am aware that most of these problems could be resolved by contacting the Hunter Fan product support department. US phone number: 888-830-1326. Canada phone number: 866-268-1936. Please have the model number of your product or ceiling fan available when you call. If you do not know the model number of your fan, it is engraved on top of the motor housing. Hunter has a full staff to deal with warranty issues, parts requests, and service center locations. Fan doctors are also on duty to help you troubleshoot your problem. This information should have been provided to you by the point of sale dealer.

I purchased a top of the line Hunter Fan for $450. The remote control has never worked properly. Now, it does not work at all. No response form Hunter Fan. This was in 1994. All these years, they have not fixed the problem. Is there a consumer class action lawsuit for Hunter Fan company?

I purchased a Coronado fan simply because it was supposed to be the best. It was definitely priced that way. After a year of steady use in my great room, the motor started making grinding sounds just before it sparked and shorted out. Hunter replaced it with a lesser value Felini.

Less than 6 months has past and the replacement sounds like an airplane with all the humming. Hunter fans will not replace this one. The warranty does not cover the replacement. Save yourself some money and headaches by another brand. They said they hadn't received the defect back after I spent an additional $26.00 to return it.

There are major issues with Hunter Ceiling Fan Remote controls. I reviewed Amazon ratings before purchasing and was shocked to find nearly total condemnation of these remotes. My model is 27186 ($45). Because the pull chains controlling the fan speeds are awkward to use on the Hunter globe designs, I needed to buy a remote. Explained: Unless you pull these at the exact angle, the chain snaps. My wife is short and even I have to kneel on the bed and hold the globe to use it without problems. I purchased my remote at Lowe's with identical results. Dip switches were set properly. The light comes on in the middle of the night repeatedly. It is costly to install these remotes and then you need to pay again to take them down. This is simple technology. I cannot believe that Hunter is selling these remotes to its customers. They need to recall these remotes and sell workable ones. I did not contact Hunter.

While playing in the game room of our house in Houston, TX, my wife and 10 month old baby had just gotten up from the middle of the room (less than 60 seconds) when the Hunter ceiling fan fell from the ceiling, crashing and sending debris and glass everywhere. The fan, which is less than 2 years old, fell directly on the toy my daughter was playing with moments before. From my research, the average ceiling fan weighs 50 pounds and to determine the impact one could multiply that 50 pounds by our 10 feet high ceiling and determine that it hit with a force equivalent to 500 pounds. Fortunately, they had just moved to the couch, no one was hurt, but they were in the room. The thoughts that our family has had are horrible considering what could have been.

I immediately called the professional electrician who installed the fan, he came out and determined that it was installed correctly and could verify this by the wear and condition of the thread marks on the components of the fan. We then called Hunter who is sending us a new fan and stated that any other items (toys, laptop, etc) that were impacted by the fall could be reviewed for reimbursement. A ceiling fan, especially fairly new, is not an item that is acceptable to malfunction resulting in detachment from the base causing it to fall.

The hood of the fan was still attached to the ceiling and there is no logical explanation other than manufacturer negligence that this could occur. We have pictures and footage of the fan afterwards. If for no other reason than the discomfort and horrible thoughts we will always have under a fan and letting others know to check their fans on a regular basis, we fell the need to file this report.

We purchsed on 5/6/07 an indoor/outdoor fan, Rustic bronze with light model 23775-Item 190608; together with the recommended remote control unit (it was for a bedroom,) unit# 27148. We had a certified electrician come to install the fan and remote unit. After a total of three hours, the electrician concluded that there was no way the remote unit would fit as per the instructions. We paid for the extra time he took to try to install this and I immediately wrote a letter to the Customer Service Manager as the whole purpose of the new fan and ceiling light was so that we could have a remote. I explained in my letter the situation, gave proof of purchase and proof of payment for the electrician and told the CSR Manager that we had returned the remote unit. I asked for reimbursement for the ceiling fan and labor for the electrician. I also had to call their customer service twice as the ceiling light globe which is encased permanently in a metal cage, was cracked.

Twice I received the glass globe only (?! and that was after giving the model # and explaining that it was permanently encased in a metal cage.) I received a letter back from the manager stating that he had taken both the fan and the remote unit and installed them so it wasn't their fault and it was our problem as he had done it. He never offered to send someone to my home to verify, never asked for an affidavit from our electrician, never offered any construtive solutions to this problem. We have filed a complaint with the Better Business Bureau and that is the only way I received a new lighting unit. But the company has not offered any solution whatsover to the other part of this complaint.

I purchased a $99 ceiling fan at Sam's and less than 2 years later the remote transmitter for it stopped working. I looked into purchasing a new remote. Just the handheld remote for the fan costs $30. This is an exceptional price for a new remote transmitter considering the fan itself cost $99. Hunter Fans needs to think about lowering their parts prices.

when turned on the machine started to smell really bad like mildew so i washed it, i've tried again next day and the next one i have tried everything it dosen't work.

So I called the company and they told me to purchase a new filter.
Then i asked about the:" No need to replace filter, advertisement."
she told me she could do nothing about it.
I paid for that humidifier $85.00 Because i tought i woulndn't have to replace the filter for at least a few years.

What can I do now? Keep purchasing filters forever, when i didn't wanted to do that in the first place?

I recently bought a ceiling fan Model "The Sontera 22434", with remote control, and a multi-light fixture of three lights (bulbs not inclided). I also bought three expensive fluorescent bulbs for the multi-light fixture. Amaisingly, this expensive ceiling fan did not work with this energy-saving lamps. Hunter Fan Co., never advised to me (customer) about this failure (the Operation Manual do not mention nothing about this malfunction).

I just asked for Technical Assistance to Hunter Fan Co. via e-mail, and they answered me: "The bulbs are not compatible with this fan. For further and more personal assistance to this issue, give us a call."

I think this is not an intelligent answer from a company, as Hunter Fan Co. that says: "We are proud of our work. We appreciate the opportunity to supply you with the best ceiling fan available anywhere in the world."

I have a Hunter care Free Humidfier Model 34997 18JL Serial # 9703204 date 20602 Made in China. the motor was replaced last summer of 2002 due to a recall and I used it this winter and I notice that it was not working correctly. I looked and the motor was slowing moving. I started to smell burt hot electrical and the motor would start then stop and would get hotter then it sparked, etc. I unpluged it. I am wondering what kind of warranty do I have on a recall replacement unit and will this one be replaced of what. It seems funny that this unit was recalled due to problems of the same. What should I do?